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6 Motivation

This chapter discusses various theories of motivation: - Maslow's hierarchy of needs proposes that people satisfy needs in a specified order from physiological to self-actualization. - Herzberg's two-factor theory separates motivators like achievement and recognition from hygiene factors like working conditions. - McClelland's learned needs theory focuses on the needs for achievement, power, and affiliation. - Equity theory examines perceptions of fairness in outcomes relative to inputs. - Expectancy theory proposes motivation is determined by expectancies, outcomes, and rational decision making. - Goal setting theory ties individual motivation to organizational strategic plans through concrete, challenging goals.

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M Naeem Waheed Mughal
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1K views

6 Motivation

This chapter discusses various theories of motivation: - Maslow's hierarchy of needs proposes that people satisfy needs in a specified order from physiological to self-actualization. - Herzberg's two-factor theory separates motivators like achievement and recognition from hygiene factors like working conditions. - McClelland's learned needs theory focuses on the needs for achievement, power, and affiliation. - Equity theory examines perceptions of fairness in outcomes relative to inputs. - Expectancy theory proposes motivation is determined by expectancies, outcomes, and rational decision making. - Goal setting theory ties individual motivation to organizational strategic plans through concrete, challenging goals.

Uploaded by

M Naeem Waheed Mughal
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Chapter Six Motivation

Chapter # 06 “Motivation”

(1) All of these are what goals need to be in order for them to be motivating except being

specific.
measurable.
acceptable.
qualitative.

(2) Job _____ means that jobs are restructured or redesigned by adding higher levels of
responsibility.

enlargement
enrichment
rotation
assembly

(3) According to Herzberg, which of these can be classified as a motivator?

Company policies
Working conditions
Supervision
Recognition

(4) The various content theories of motivation include all of the following except ______.

equity theory
hierarchy of needs
two-factor theory
ERG theory2 INCORRECT
(5) The theory that people tend to satisfy their needs in a specified order from the most to
the least basic is identified by ________.

McClelland's needs theory


Alderfer's ERG theory
Herzberg's two-factor theory
Maslow's hierarchy of needs
(6) Of the following, which are considered to be higher order needs according to Abraham
Maslow?
Self-actualization, social
Safety, social
Physiological, esteem
Esteem, self-actualization6 INCORRECT
(7) According to David McClelland, ______is the desire to be liked & to receive social
approval.
need for self-actualization
need for self-awareness
need for affiliation
need for power9 INCORRECT
(8) According to David McClelland, the _____ is the desire to influence or control other
people.
need for power
need for achievement

MCQ’s of Management Page 1


Chapter Six Motivation

need for self-actualization


need for self-awareness

(9) In Herzberg's two-factor theory, which one of the following is not considered a
motivator?

Physical work conditions


Recognition
Challenge
Achievement

(10) According to goal-setting theory all of the following statements are true except
_____.
people are more motivated if there are concrete targets or objectives
individuals must buy into the goals
set targets should be challenging
goals should be set by upper management members

(11) _____ is the view that people develop beliefs about the fairness of the rewards
they receive relative to their contributions.
Reinforcement theory
Needs theory
Expectancy theory
Equity theory

(12) Of the following, which is not a truth that can be stated about the equity
theory?
Perceptions of fairness depend on assessment of inputs
Perceptions of fairness depend on assessment of outcomes
Higher level needs must be satisfied first
Outcomes are rewards such as recognition and pay

(13) According to reinforcement theory, which of the following is not a key


consequence?

Extinction
Self-actualization
Positive reinforcement
Negative reinforcement
(14) When an employee is willing to work overtime if there is a deadline that has to
be met by his company, his manager should use which of these?
Negative reinforcement
Extraction
Punishment
Positive reinforcement18 INCORRECT

(15) Which motivation theory has a central idea that indicates motivation is determined by
perceived expectancies, outcome values, and a rational decision-making process?
Equity theory
Learned needs theory
Expectancy theory
Needs theory

(16) __________ exists when a person perceives his or her job inputs and
outcomes to be less than the job inputs and outcomes of another person.
Inequity

MCQ’s of Management Page 2


Chapter Six Motivation

Unfairness
Input lack
Equity

(17) __________ needs are the needs of the human body that must be satisfied in
order to sustain life.

Physiological
Safety
Social
Self-actualization

(18) __________ is a process in which the trainee goes from one job to another
within the organization, generally remaining in each job from six months to a year.

Job enrichment
Job enlargement
Job rotation
Job collection

(19) _____ is concerned with what activates human behavior, what directs this
behavior toward a particular goal, and how this behavior is sustained.

Leadership
Empowering
Needs
Motivation

(20) The need for _____ is never completely satisfied.

promotion
power
esteem
self-actualization

(21) The approach on motivation developed by David C. McClelland focuses on

need to achieve.
need for comfort.
need for safety.
need to satisfy one's ego.

9 CORRECT

(22) ___________ involves an upgrading of the job by adding motivator factors.

Job definition
Job enrichment
Job enlargement
Job rotation

(23) ___________ is an attitude that results from other specific attitudes and
factors.

Job expectancy
Job instrumentality

MCQ’s of Management Page 3


Chapter Six Motivation

Job uncertainty
Job satisfaction

(24) Goal setting provides the critical linkage between the:

organization's financial statements and individual motivation.


organization's financial statements and the HR department.
organization's competition and the marketing department.
organization's strategic plans and individual motivation.

(25) The theory that explains how people develop perceptions of fairness in the
distribution and exchange of resources is called:

four-drive theory.
exchange theory.
expectancy theory.
equity theory.

MCQ’s of Management Page 4

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