Sample Marketing Plan: 1.0 Executive Summary
Sample Marketing Plan: 1.0 Executive Summary
Mobile News Games LLC (MNG) develops mobile games relating to current news events. This marketing
plan illustrates our market segments and the strategies we are employing to get customers and create
a solid revenue stream. We are not just any mobile game developer. Our unique focus of creating
games with a news twist gives us an advantage over our competitors by giving customers a new outlet
to enjoy mobile games. This fills a read need of not just traditional gamers but expands our reach to
people who would normally not play mobile games yet are amused by the comical angle we use.
We will fund development of our own games by providing consulting services to create similar games
for corporations who are looking to create mobile games for promotional purposes. These consulting
assignments will come from advertising sponsorship relationships that we will establish with companies
who are interested in embedding their brand and offers inside our other games and would also like
something more custom that they can offer as their own game. In the first 3 years of the business, we
expect consulting to constitute a large portion of our revenue stream.
1.1 Vision
Our vision is to provide people with a brief escape of fun over the course of their normal day. We do
this by providing them with timely interactive games that they can access on their mobile devices -
games that are easy to play and have some connection with current pop culture news.
MNG leverages our team's software development experience to create timely games quickly. Our
marketing challenge is to attract visibility quickly and we intend to accomplish this by leveraging a
multi-pronged approach that involves social media, email marketing and search engine optimization
strategies to gain market share. As we gain traction in the marketplace, word of mouth will lift our
game downloads significantly.
1.2 Objectives
Our ideal customer is between the ages of 13 and 25 who enjoys playing video games and has a mobile
phone that allows applications to be downloaded, such as the iPhone, Android or Blackberry. They
often have an Xbox, Wii, Playstation or other TV-based video game unit at home. They may also have a
portable gaming unit such as the DS/DSi and other portable gadgets such as an iPod.
Customers are typically single and male and own or have access to a home computer, PC or Mac. They
have a wide range of disposable income. Some are teenagers living at home, others are college
students or those who have joined the workforce in the last 5 years.
Our game design consulting customer is the VP of marketing or equivalent position of a medium to
large organization who is looking for creative promotional methods for their products and services.
2.1 Market Definition and Segmentation
We target two segments: mobile game users and organizations that want to reach them. In both of
these segments, customers are computer and mobile phone savvy and enjoy creative experiences.
There are two types of customers that define the demographic of mobile gamers: teens (including pre-
teens) and young adults, which for the purposes of this marketing plan will include teenagers age 18
and above as they are considered young adults by the general population as well as by the law. The
primary difference between the two demographic segments is who provides the money for game
purchases.
We offer trimmed back versions of our games for free so that users can get a taste of the full
game without committing any money up front.>
Some features of free versions are disabled and advertising is displayed in some strategic
locations within the game so that users are not bothered or distracted by the ads. For example, a
soda company may pay for a sponsorship and we might embed their name as a clickable (tappable)
billboard that appears as if it is part of the game itself.
Our paid mobile games contain a broader set of features. The price range is between $1.99 and
$4.99 in order to create very low price resistance for customers.
Paid games are also monetized via clickable (tappable) ad sponsorships embedded within the
games.
Games are available via instant download on their appropriate mobile platform (i.e., Apple's Appstore
for the iPhone).
Additionally, there is typically one type of customer who purchases custom mobile game development
services: VP of Marketing or Chief Marketing Officer. Their intent is to promote their brand and
products to the demographic that overlaps with mobile game users.
Our strategy focuses on developing an initial set of libraries containing game attributes that can be
combined to create new games. Upon launching the first set of games, we will stay in regular contact
with our customers via numerous online methods, including social media and email marketing. After
creating these libraries and games, we will be able to market fast-turnaround consulting services to
organizations who would like their own promotional games.
Our mobile games have a timely connection to current news events. We release new games within two
weeks of major news stories. For example, if a politician is involved in a scandal, we can leverage one
of our current game architectures and customize it with the names of people involved in the scandal
and even make a comical interactive spoof out of events. If a celebrity makes a foolish comment, we
access our library of features to put together a game that pokes fun at the celebrity. The mobile game
user market enjoys interacting with games that give them a sense of power and excitement, allowing
them in some way to live vicariously through the game.
Mobile game users get tired of games quickly and are constantly looking for new games to play. With
the plethora of news events always in circulation, we will target the news media so they discuss games
related to the stories they are covering. The games we develop will target stories that are covered by
the types of media outlets this demographic consumes.
The users in this segment also has limited financial capacity. Teens typically get their money to make
game purchases from their parents, which can be in the form of gifts or allowances, or from low paying
jobs. Older teens and young adults also have limited financial capacity yet choose to spend part of
their disposable income on games as one of their sources of entertainment.
Very frequently, these customers talk to each other about which games they enjoy, including strategies
for playing and winning. They also participate in online forums and discussion groups to gather tips and
other information to help them play or to find new challenges. Additionally, they enjoy being listed as
the "high score" when there is a public setting available for players. We intend to offer this public
setting by allowing the customer to upload their score to our web site for each game. The highest
scores will be posted, giving the player worldwide "bragging rights". As a result, the word of mouth
potential for timely games is explosive.
iPhone games are distributed through the Appstore which is currently controlled by Apple. One of the
obstacles we have to overcome is the speed with which Apple approves applications for downloading,
which will be important for us since our games have a time sensitive nature to them as they will be
popular as long as a news story is in circulation.
Google's Android offers an open source model so they will likely surpass the iPhone in the number of
applications available soon. This also eliminates the need for review and allows us to post new
applications quickly. As more applications come out for this device, it will gain marketshare. We want
to be positioned so that we provide excellent games for this community.
Blackberry applications are controlled by Blackberry through Blackberry App World. Their users tend to
be older and more focused on business uses for their mobile devices. Because of this, we will not focus
our initial efforts on Blackberry. However, we do have the expertise to build Blackberry applications
and will create custom games for this device for consulting clients who would like them.
There are many mobile game developers. However, few are actual companies. Most games are
developed by one person who does not have the marketing savvy to integrate advertising sponsorships
into their games as we have outlined in this marketing plan. Our unique twist on the types of games is
also an advantage because we will not have to spend as much time and energy thinking of the game
themes - the news of the day will provide that fodder so our efforts can be concentrated on developing
that real-life story into a game.
2.3.4 Communications
We will leverage social media and word of mouth for the vast majority of our marketing using platforms
such as Twitter, Facebook, Orkut and MySpace. These platforms are widely used by the customers in
our demographic market. We will make announcements via regular tweets and updates to our fan page
on Facebook.
The newsworthy component of our mobile games also makes it enticing for traditional media to
publicize a game that is related to a current news story.
We will also use our email marketing list which is comprised of people who have expressed interest in
knowing when we release new games. We have segmented our email list so that we can send
appropriate emails to media and different ones to actual gamers, our customers.
Each of our postings to social media sites will include a trackable link so we know how many people
click on each post. Using online tools like link redirectors (i.e., bit.ly, tr.im and others), we can also
see how many of readers and followers repost or forward such links. We will also include trackable
links within our email marketing messages.
Those who click to find more information about a game will be directed to landing pages, which are
web pages that contain more information about a specific game, including details and links to
download the games. These landing pages will be optimized for search engines (we have SEO, search
engine optimization, expertise) so that when Internet users search on various keywords, our pages will
rank highly in their search results.
Using online analytics tools, we will be able to see how many people click on various links in our media
campaigns to go to the landing pages and how many click to download each game. However, online
clicks cannot track users who use their mobile phone to download the apps directly, which may
comprise the bulk of our downloads. For those, tracking of downloads is provided by the platform such
as Appstore.
2.4 Target Market: Organizations Who Want to Reach Youth and Young
Adults
Mobile game users consist of young people. Since the youth and young adult demographic is so large, it
is also very lucrative. There are countless products targeting this demographic, from soda
manufacturers to clothing designers to hair product companies. This segment can also consist of
recruiters, which can be for military service or other jobs. Companies who already spend millions of
dollars on marketing to this group are regularly looking for newer, more creative ways to reach this
market to reinforce their brand and sell products.
Organizations who want to reach males (and females, though it is a smaller proportion of our defined
customer base) between 13 and 25 realize that this group has a lot of spending power. This age group is
not yet used to saving money so they typically spend a lot of what they earn. Vice Presidents and Chief
Marketing Officers of these organizations want to reach this market early and need to do so in catchy,
creative ways.
Much to the dismay of an older generation, teens and young adults are reading less and spending more
time in front of a screen, whether it be television, a computer or a mobile phone with a variety of
applications. The VP or CMO needs to reach their target market where they hang out. They typically
have large budgets to spend on marketing and are not afraid to try new things, as long as they show
results.
The typical tenure of a VP or CMO is about 3 years so there is a good deal of industry churn. This is a
good thing for us in the sense that when a senior executive like this leaves to go to another company
and they have had a good experience with our products and services, they are likely to hire us to
create similar results for them in their new position.
Our job is to make them look good to their superiors by getting them more entrenched with the
demographic they are trying to reach.
2.4.2 Distribution Channels
Reaching senior marketing executives is typically done through a variety of means. Since we have
limited resources and need to manage our finances very effectively, we will focus on two: advertising
and networking. The advertising will primarily be online via search engine ads so we can see the results
within days instead of not knowing whether a print ad has any effect. We have identified 4 trade shows
and 3 conferences that these executives typically attend over the course of a year. Part of our
marketing plan is to attend these events to network with these potential buyers. We also will submit
responses to calls for papers to be speakers at some of the events when possible.
As with the mobile game user segment, there are a lot of software developers targeting organizations
to build custom games. Some are developing games overseas at lower costs. Even some of the larger
domestic companies outsource portions of their game development. In order to keep up with pricing
pressures, we have established ties with two overseas organizations to help us with game development.
That will enable our domestic staff to focus on marketing and on project management as we release
new games and create the game component libraries.
2.4.4 Communications
To get these high level executives, we will develop an online ad campaign with landing pages
containing lead generation forms that visitors can fill out to get whitepapers on using mobile gaming to
attract customers. Our white papers will include the concept of embedding advertising within the
games as well as examples of custom games created just for a specific organization.
We also will network at major trade shows and conferences, including obtaining speaking engagements
where we can discuss case studies to expose our concepts and strategies to the right level of buyer.
The primary key to success is to be able to show case studies in which other companies leveraged the
power of mobile games to reach their market. This can be tracked using metrics such as the number of
times a gamer clicked on an ad embedded into a game, the number of times a custom game was
downloaded or an increase in sales of the product being promoted. Success can also be tracked by
industry buzz.
For example, fast food chain Burger King created a Facebook application that allowed users to earn
points for "unfriending" one of their friends. The application would show the image of the friend
burning. Upon burning 10 friends, the user would be entitled to a free burger. Word of this application
spread very quickly and quite a few Facebook users enjoyed participating. This campaign did two
things: generated traffic into restaurants and generated a tremendous amount of media buzz. It cost
significantly less than a paid advertising campaign involving television time purchases.
Gamers like to share notes with other gamers. On our web site, we will create a forum where people
can post and respond to comments freely as well as offer suggestions for new games.
Forums will require registration and users who post more frequently will be rewarded with a special
tag, a gold star, next to their avatar to show other users that they are a "super contributor" to the
forums. For our demographic, this is a badge of honor that they try to attain proudly.
Since our games will be tied to current news events, we will emphasize our focus on creativity along
with spectacular service and speed of development for our consulting clients. It is important for us to
get to market quickly in order to capitalize on the news event that is associated with the game. The
longer the delay between game conception and game release, the less the penetration of that game.
Our goal is to establish a reputation for games that poke fun at what many would consider humerous or
ridiculous actions by well-known people. Each game will contain a link to our web site where users can
find out about more games and subscribe to our email list and follow us on Twitter and Facebook.
Additionally, to help promote games via word of mouth, each game has the option to notify a friend.
So, a user can send a text message to a friend instantly to share their excitement or recommendation
about the game.
4.0 Expense Budget Summary
Marketing expenses are mostly for staff required to do the marketing activities listed. The vast
majority of the software tools needed to implement the activities, such as analytics and landing page
creation, are available for free. The exceptions to this are for specific tools like email marketing and
forums.
We do not expect an increase in marketing staff requirements during year 1 because one person can
actually do a lot of these activities. Once they have put marketing plan processes into place, the
marketing activities upkeep becomes easier and can be handled by junior staff. Below is a breakdown
of marketing expenses by month for year 1.
We anticipate second and third year marketing expenses to increase, again mostly for covering the cost
of additional staff to help facilitate the additional requirements for marketing activities. We expect
sales and marketing expenses to be around 15% of total sales.
1. Game downloads - this includes free and paid downloads. The free downloads are monetized
from embedded advertising sponsorships
2. Embedded Advertising Sponsorships - ads embedded in both free and paid games
3. Custom games developed for companies - this would be consulting projects to develop
iPhone, Blackberry and Android promotional games
Sales costs relate to the fees charged by our channel partners for carrying the games, such as Appstore,
or for our estimated costs for staff to sell ad sponsorships or develop custom games.
Below is our first year's sales forecast broken down by product type, estimated unit pricing and costs:
6.0 Progress Measurement and Monitoring
In order to make sure that we are on track, we have created a variety of key metrics that we will
measure on a regular basis. These may require adjustments and fine tuning as we progress. They are
our best estimates based on currently available market research.
6.1 Key Marketing Metrics
We estimate that 1 of every 10 people who visit the landing page or see a tweet or Facebook post will
download a game. Other metrics include the average sale price estimated based on paid downloads as
well as sales of advertising sponsorships and custom game development.
Other key metrics we will measure to monitor our success are as follows:
Industry awards
Mobile News Games is a small company with very focused aspirations. Our team is comprised of two
unique individuals who have a solid background in mobile communications and marketing. Together
with a team of local and international software development staff, we are able to bring to market a
wide array of unique mobile games that provide an experience that other gaming companies do not.
Bill Philips, President, oversees the general management, including game development, of MNG. Prior
to forming the company, he was Vice President of Products at a major wireless telecommunications
provider for 5 years. He is also a member of the Mobile Marketing Association.
Donna Paster, VP Marketing, is responsible for all areas of marketing. She co-founded MNG with Bill
Philips. Donna's prior experience includes developing the key marketing plan that launched several
mobile versions of games for a large video game producer. Donna will be assisted by 2 marketing
interns hired from local universities as co-op students throughout the year. These students will handle
the more routine aspects of the marketing efforts while Donna focuses on the key strategic
relationships.
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