Neenah Technology Workshop

Sponsored By:
•City of Neenah
•UW-Extension: Center for Community
& Economic Development
•Virchow, Krause & Company, LLP.

September 28, 2005

1
 Thanks to Joe!

Joseph L. Wenninger
Director, Information Systems
City of Neenah, WI

2
Welcome!

George D. Scherck
Mayor

3
 Workshop Overview
• Introductions
• Smart, Low-Risk Choices for
Communities
• Wireless Systems for Communities
• Technology’s Role in Economic
Development

4
 Workshop Presenters

Thomas Asp, Partner,

Professor Andrew B. Lewis Virchow, Krause &
Community Development Company, LLP.
Specialist 608.240.2613
Center for Community [email protected]
Economic Development
Tel: 608-263-1432

[email protected]
Bob Herbst,
Senior Manager, Virchow,
Krause & Company, LLP.
608.240.2497
[email protected]

5
 Virchow Krause Profile
 Established in 1931

 13th Largest U.S. CPA & Consulting Firm

 Regional focus and strength with 1000+

professionals in 4 states (WI, MN, IL,
MI)

 Public Sector Group-focus on

government and utilities

 Virchow Krause was the Grand Award

Winner for "Most Admired Wisconsin
Company" (#2 was Harley Davidson, #3
was Kohler Co)*
*Winning companies were chosen based on survey results of
over 90,000 readers of Corporate Reports Wisconsin -- the
majority of whom are CEOs, owners, presidents, vice-presidents
or executive directors of companies based in Wisconsin.

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Smart, Low-Risk Connectivity
Choices for Communities

• Chippewa Valley Internetworking

Consortium

• Pleasant Prairie’s Smart Park

7
 Chippewa Valley
Internetworking Consortium (CINC)

Mission
Through a coordinated regional
communication infrastructure, position
the Chippewa valley to be innovative,
competitive, and economically viable for
present and future generations.

8
 Charter Organizations
• City of Eau Claire
• Eau Claire County
• Eau Claire Area
School District • CESA 10
• L.E. Phillips Public Chippewa Falls
Library School District
• Chippewa Valley
Technical College
• UW-Eau Claire

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 CINC Applications (Partial)
• Improved access to juvenile records
• Better use of document imaging system
• Access to GIS system
• Provision of unified tax system
• Voter registration
• Telephone system (VoIP)
• Accessing law enforcement records/
dispatch
• Other
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 Cost & Payback
• $1,000,000 - 22 miles of fiber
– Joint build with AT&T and hospital
– CINC contribution $200,000
• $200,000 estimated annual savings
• Payback
– 7 years w/o partnerships
– 1 year with partnerships

Plus Economic Development Benefits…

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 Pleasant Prairie, WI
Lakeview Corporate Park

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 Pleasant Prairie, WI
• Building a “smart” office
park
Lakeview Corporate Park
• Drivers:
– Economic development
– Underserved area
• Benefits
– Park is attracting major
corporations
– Park provides “neutral
carrier access”
Fiber
– Fiber financed by “tax Optic
incremental financing” Ring
district
• “The rest of the story…” Fiber
bundle

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 In July 2005….
The number of wireless telephones surpassed
the number of landline telephones.
1983 1995 2005
Automobile Installations Bag Phones Handheld Phones Multi-Functional Devices

1st Commercial 1st Commercial “Personal

Wireless use
Cellular “Mobile Communication” Offerings surpasses Wired
Telephone” Offerings Devices

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Recent Wireless Developments
• Adaptation of Standards
• Designed for WAN
Environment
• Maturity & Stability of
Vendors
• Acceptance of Users
• Declining Costs of
Implementation
• Improved Performance
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Topology of a Wireless Network

• Point-to-point
• Point-to-multipoint
• Mesh
• Smart Antenna Arrays

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Topology of a Wireless Network
• Point-to-point
– Usually very high
speed and high
capacity
– Requires a clear line
of sight to tower
– Backbone, or
backhaul connectivity
– Corporate/Business
Class service
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Topology of a Wireless Network

• Point-to-multipoint
– Similar technology to
point-to-point network

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Topology of a Wireless Network
• Mesh Network
– Distributed gateway
devices
– Self healing network
– Uses multiple radios
in tight formation
– “Micro cell” concept
– Relatively easy to
deploy

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Topology of a Wireless Network
• Smart Antenna Arrays
– High powered & directional
– Switched Array of multiple access points
– Better obstruction penetration, but still
limited
– Good for covering large open, or semi-open
environments
– Coverage from high vantage points usually
works best

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 Unlicensed vs. Licensed
• Unlicensed: Share spectrum
(frequencies) with other users.
• Licensed: Spectrum (frequencies) are
allocated to license holder by the FCC

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 Propagation Characteristics
• 900MHz
– Multipath: High
– Foliage: Pine (Absorb Radiation)
• 2.4GHz
– Multipath: Very High (Concrete, Brick, Steel)
– Foliage: Any Absorbs Radiation (water resonance)
• 5GHz
– Multipath: Very High (Concrete, Brick, Steel, Foliage)
– Foliage: Limited Absorption

As you increase the frequency, the coverage area

decreases – but potential data rates increase.
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 Wireless Technologies
• 802.11a • GPRS (General Packet
• 802.11b (Wi-Fi) Radio Service)
• 802.11g (Wi-Fi) • CDMA (Code Division
• 802.11i (Security) Multiple Access)
• 802.16 2004, e & f • CDMA2000
(WiMAX) • CDPD (Cellular Digital
• Bluetooth (802.15) Packet Data)
• GSM (Global System for • TDMA (Time Division
Mobile Communications) Multiple Access)
• 3GSM • EvDO (Evolution Data
Only)

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 802.11a/b/g (Wi-Fi)
802.11a 802.11b 802.11g
5 GHz 2.4 GHz 2.4 GHz

54 Mbps 11 Mbps 54 Mbps

                         
Less Best over-all Faster than
interference, coverage 802.11b and
more range better range
bandwidth than 802.11a
Not as widely Not as fast as Less range
implemented, other than 802.11b
shorter range technologies

• 802.11n – 100Mbps, still in draft

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 802.16 (WiMAX)
• 802.16d – Also known as 802.16-2004
– Point-to-multipoint only implementation
– Equipment available for Europe now, U.S.
unlicensed band equipment expected 3Q
2005
• 802.16e – Adds mobility
– Still waiting IEEE final approval
– Equipment available in 2006??

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 802.20
• 1 Mbps
• Mobile speeds of 100mph
• Could compete with 3G cellular
• Licensed band use only

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 802.11i
• Will provide improvements to WiFi
security
• Still on the IEEE drawing board
• Will address security short comings in
WEP
• Will add user authentication

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Evolution Data Only (EvDO)
• Available in Larger Metro Areas
– Offered by Sprint, Verizon, Other
– 700Mbps
• Supports Streaming Video
• Monthly bit-per-second (bps) and Byte
Charges
– bps (demand)
– Bytes (total data transferred in a time
period)
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 Applications Categories
• Provider Viewpoint- Services The starting point in
selecting the
no longer structured around connectivity technology
is understanding the
a connectivity technology or new applications that
are enabled and that will
controlled by a single entity transform the way
government conducts
• User Viewpoint- Process business. Focusing on
the enabled applications
redesign that takes allow choices to be
advantage of ubiquitous IP driven by needs, not the
technology.
based connectivity access

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 Applications Enabled With
Wireless Technologies
• High-speed Internet
Access
• Remote Access to
Internal Data Network
• Workforce
Mobility/Portability
• Voice over IP (VoIP)
Telephony
• Remote Training
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 Public Safety Efficiency
Enhancements
• Mobile Data Terminals vs. Laptops
– MDTs are slow, cumbersome, and allow limited data
transmission
– Laptops connected to a mobile high-speed network
allow much greater data transmission rates and
throughput. Squad cars can easily:
• Access criminal records with high-resolution
photographs
• Access vehicle administration reports
• File reports
• Access Amber Alert System and Sex Offender Database
• View video surveillance remotely
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 Public Safety Efficiency
Enhancements
• Applications for Fire and Ambulance
Services
– Fire trucks can download floor plans before
arriving at the site of a fire
– Ambulances can access medical records en
route to the hospital
– Ambulances can send patient information
including vital signs to hospital before
arrival
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 Wireless Application—Permit,
License & Code Enforcement System
Cleveland, Ohio: The City recently deployed a Web-based
enterprise permit, license, and code enforcement system.

• The new system, deployed in 11 key departments,

integrates activities citywide in one central data warehouse,
provides on-line services to citizens, and powers more than
100 City inspectors with mobile devices to shift their
operations directly to the field.

• “Bringing multiple departments under a common database,

providing citizen access to government services, and
empowering inspectors with tools to access information in
the field, will significantly impact the City’s ability to
improve permit and inspection turnaround time…”Mayor
Jane Campbell, Cleveland, Ohio
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 Wireless Examples
• Moorhead, MN
– Provide essential
service
– Serve college
community
• St. Louis Park, MN
– Enhance economic
development
– Enable mobile
applications

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 What are the
Opportunities for
Wireless Services in
Your Community?

35
Where Do You Feel There are
Service and Availability
Gaps?

36
Does You Community Have
an Overall Connectivity
Strategy?

37
In What Ways Might Wireless
Fit into Meeting Your Goals
and Objectives?

38
 Who are the Providers and
What are the Assets Available
for Wireless?

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The First Step is
to Identify Your
Goals &
Objectives, and
Your
Measurements
to Judge
Success.
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The Role of Technology in
Economic Development
Planning

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 Traditional Approach To
Economic Development
• Economic
development
strategies have
traditionally invested
in infrastructure:
– Highways
– Water sources and
sewer lines
– Reliable electric and gas
services
– Railroads and ports
– Affordable land
42
New Economic Development
Strategies
• Our information economy requires new
economic development strategies to
keep our communities economically
viable
• Technology planning is an essential
element of new economic development
strategies

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 A Technology Planning
Process
•Form a technology planning
committee to develop a connectivity
vision for the community
Research the services
Inventory needed by the •Create a plan and move forward with
available community (survey the business case, implementation,
connectivity business, institutions, etc.
services and residents)

Identify Gaps

Connectivity Time Line

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 Vision & Objectives
•What do you desire to accomplish?
•What are the measurements of success?
•What user groups do you want to support?
•What issues & opportunities do you want to
address?
•What are decision points to move forward?
(Don’t overlook the obvious things like training,
education, and access to computers and the
Internet for the disadvantaged!)
Caution: be aware of “silver bullet” consultants, attorneys, equipment vendors, and
others promising revenues and other riches from technology deployment.
Remember, every community is unique and cookie cutter approaches don’t work.
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Drivers for Municipalities: Fiber Optics
and/or Wireless to Fill Gaps
MUNICIPALITY PRIMARY DRIVER

Cheyenne, Wyo. Traffic-signal management

Automated meter reading for city-owned
utilities, automatic vehicle location, and
Corpus Christi, Texas
wireless permitting, inspections, and building
assessements.
T-1 replacement; access to remote county
Lewis & Clark County, Mont.
buildings
Cellular Digital Packet Data (CDPD at 19.2
Medford, Ore. Kbps) replacement for public safety
applications
Integrated digital, voice and video for city
Ocean City, Md.
buildings
Piraí, Brazil Municipal field-force productivity; promotion
Portsmouth, U.K. Bus passenger information dissemination
San Mateo, Calif. Police field-force productivity improvement
Shanghai, China Police field-force productivity improvement
Municipal applications and e-Government
Spokane, Wash.
initiatives
Westminster, U.K. Video surveillance and enhanced security 46
Source: Intel
 Benefits of Technology Planning
• If your community has the “right connectivity stuff”
significant economic and social benefits may result
including:
– New jobs (connectivity availability helps determine where
businesses locate)
– New residents (connectivity determines where people live)
– Public safety (new technologies to aid law enforcement
and first responders, video surveillance of critical
infrastructure, streets, etc.)
– Increased tourism
– Distance learning—share instructional resources
– Telemedicine—tap into remote medical resources
– E-government—connect with your citizens
– New workforce mobility applications—improve efficiency of
mobile workers
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