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A Presentation On Grievance: Presented by - Namrata Chauhan

This document discusses grievance procedures in an organization. It defines a grievance as any discontent or dissatisfaction, whether expressed or not, that an employee feels is unfair. Grievances can be caused by economic, work environment, supervision, or other factors. Left unaddressed, grievances can negatively impact production through lower quality work, increased costs and waste. It is important for organizations to have a grievance procedure to promptly and fairly resolve issues before they escalate. An effective procedure should be simple, unambiguous, conform to regulations, and involve training with follow-up. The document outlines a model procedure involving multiple steps and timeframes for appeal, from filing a grievance with one's foreman up through manager

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110 views13 pages

A Presentation On Grievance: Presented by - Namrata Chauhan

This document discusses grievance procedures in an organization. It defines a grievance as any discontent or dissatisfaction, whether expressed or not, that an employee feels is unfair. Grievances can be caused by economic, work environment, supervision, or other factors. Left unaddressed, grievances can negatively impact production through lower quality work, increased costs and waste. It is important for organizations to have a grievance procedure to promptly and fairly resolve issues before they escalate. An effective procedure should be simple, unambiguous, conform to regulations, and involve training with follow-up. The document outlines a model procedure involving multiple steps and timeframes for appeal, from filing a grievance with one's foreman up through manager

Uploaded by

namz5chauhan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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A presentation

on
Grievance

Presented by – Namrata chauhan


Contents

Introduction
Forms
Effects
Need of grievance procedure
advantage
Essential pre- requisites of a
grievance procedure
Steps in grievance procedure
Model of grievance procedure
Grievance

 Any discontent or
dissatisfaction whether
expressed or not ,
whether valid or not,
arising out of any
connected with the
company which an
employee thinks , believes
or even feels to be unfair ,
unjust or inequitable “
Features

 Dissatisfaction with any aspect


 Real or imaginary reason
 Discontent may be voiced or
unvoiced
 Grievance is traceable to
perceived non fulfillment of
one’s expectation
Forms of grievance

factual imaginary

disguised
Cause

 Economic
 Work environment
 Supervision
 Work group
 Miscellaneous
Effects

On production
include
Low quality Increase the
production/ wastage of
increase the material / breakage
production cost of machinery
Cont…

On the manager

Strains the superior Increase the degree of


and subordinates supervision and
relation indiscipline cases
Need for a grievance procedure

 If the individual are left ignored and


unattended there is a danger that these
grievance may result in collective disputes
Essential pre –requisites procedures

 Conformity with statuary provisions


 Unambiguity
 Simplicity
 Promptness
 Training
 Follow up
Steps in grievance procedure
Implement
and follow up

Prompt
Analyse and redressal
solve
Collect data

Define
correctly

Identify
grievance
Model grievance procedure
Procedure Time frame
Appeal against within a
week

Manager 3 days

grievance committee 7 days unanimous

HOD 3 days

Supervisor 48 hours

Foreman

worker
 Thank You !!

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