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Order Capture and Order Fulfillment: Order To Cash Lifecycle

The document describes the order to cash lifecycle and key processes involved. It includes capturing orders through various channels like web stores and call centers. Orders then go through configuration, pricing, availability checking, and order management before being fulfilled. Fulfillment involves planning shipments, picking, packing, and shipping orders. The final stages are invoice/payment, receivables, and cash management to complete the order to cash cycle.

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nazrulpobon
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47 views

Order Capture and Order Fulfillment: Order To Cash Lifecycle

The document describes the order to cash lifecycle and key processes involved. It includes capturing orders through various channels like web stores and call centers. Orders then go through configuration, pricing, availability checking, and order management before being fulfilled. Fulfillment involves planning shipments, picking, packing, and shipping orders. The final stages are invoice/payment, receivables, and cash management to complete the order to cash cycle.

Uploaded by

nazrulpobon
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Order Capture and Order Fulfillment

Pricing/
Web Store Configure Shipping

Invoice /
Call Center Planning
Payment Price

Sales/Qoutes Purchasing
Trace & Order Check
Delivery Management Availability
Service Finance

Customer
Pick , Pack
and Ship Schedule Manufacturing
System

Plan Shipment
EDI/XML Logistics

Order To Cash Lifecycle

Order Management Shipping Execution

Enter Book Pick Release Ship Confirm

AutoInvoice

Receivable Cash Management

Invoice Receipt Bank Reconciliation

Order Entry & Order Booking


Work flow Diagram:
Release Sales Order:

Shipping Transaction:
Ship Confirm
Workflow Status:
Workflow Background Process

Running and Complete Process


Autoinvoice Concurrent Program
Delivery Information from Sales Order Window
Delivery Confirm Message
Shipping Trip
Shipping Stop
New status of sale order
Autoinvoice Concurrent Program

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