Content: - 1) About The Company 2) Marketing Aspects - Development of Products - Marketing Policy - Competition 3) Views On The Company 4) References
Content: - 1) About The Company 2) Marketing Aspects - Development of Products - Marketing Policy - Competition 3) Views On The Company 4) References
• •Infosys BPO also earned the highest rating, Level 5, for the e-
• Sourcing Capability Model (eSCM-SP: v2.0) from Carnegie Mellon
• University's IT Services Qualification Center.
• Industries
• Business solutions and services help accelerate innovation, increase productivity,
• reduce costs, and optimize asset utilization.
• The services offered by Infosys are
• •
• IT Services
• They create IT-enabled business solutions for their clients by leveraging
• their domain and business expertise along with a complete range of services.
• •
• Engineering Services
•
IT Services
They create IT-enabled business solutions for
their clients by leveraging
their domain and business expertise along with
a complete range of services.
•
Engineering Services
We provide concept-to-market R&D and
engineering services to improve
your product operations. Our services address
the complete engineering value
chain spanning various industry verticals.
Consulting Services
•Our consulting services ensure that you
become stronger, more competitive
and capable of managing global business.
•
BPO Services
Infosys BPO combines domain expertise, process skills and technology
to deliver world-class process outsourcing.
Other industries covered by them are Engineering
Enterprises Financial Services Healthcare Life Sciences
Manufacturing Retail & Consumer Packaged Goods Banking and
Capital Markets Travel and Leisure Media and Entertainment
Technology Telecom Transportation¨ Aviation Utilities & Energy
Enterprise Solutions Business process Outsourcing (BPO).
Collaborative Analytics
Infosys' solutions in Collaborative Analytics help Consumer Packaged
Goods companies and retailers achieve sales and marketing
effectiveness by leveraging demand insights to shape sense and respond
profitably in time.
Finacle
It is our Universal Banking Solution addressing the core banking, e- banking, Islamic banking, treasury, wealth
management, and CRM requirements of retail, corporate and global banks
Infosys Active Desk
It is a comprehensive optimization solution for Customer Service
Representatives enabling them to manage customer calls efficiently,
enhance customer experience, increase revenue per customer through
cross-selling, and track their own performance as well.
Infosys iProwe
Infosys iProwe is a patent-pending Web Accessibility Assessment
Product from the Web 2.0 Research Lab of Infosys SET Labs. iProwe
uses built-in intelligence to analyze and address accessibility issues of
websites for enhanced Web accessibility and usability.
Infosys mConnect
It is a context-aware, real-time mobile transaction middleware that
enables mobile services for websites and e Commerce platforms.
Infosys Unified Communications and Collaboration (UC)
This solution enables communication between a company’s employees,
customers and suppliers through e-mail, voice, chat, video, web and
instant messaging.
Infosys also launched Customer Communications Management Portal
for Enterprise Communications. It launched it in Australia and New
Zealand .Consumers can opt for eco-friendly SMS, email and tweets
potentially saving millions in printing costs for corporate.
•
•
•
A key marketing strategy for Infosys has been "always believe in doing
unusual stuff, and thereby be in a position to secure our future and
Marketing
growth".
•
•
•
Right from the beginning, they realised they had to focus on selling more
strategies
and more in the marketplace. So they hired smart people to sell in the
markets in the US, Europe etc.
• •
• They were the first Indian company in the software industry to create a
• wonderful global customer meet,"
• •
• They benchmark their proposals with the best in the world.
• •
• The value proposition they give to the customer is generally world class.
• •
• The people that they put in front of the customer right from day one to the
last is generally top class, well prepared, they have done due diligence,
crossed and are extremely customer-friendly, very competent.
• •
• They try and look at business value to the customer.
• •
• Tremendous focus on quality within the company. They get into details on
• how they are improving productivity, quality, and cycle time.
• •
• They focus is on reusability, reusing the knowledge on the database
• systems.
Competition
Industries Where Infosys Competes
•
Computer Services.
•
Information Technology Services( prim ary) .
•
Business Services.
•
Consulting.
•
Staffing Outsourced Human Resources
Services.
Infosys competitors include:
•
Satyam
•
Tata Consultancy
wipro
Future plan s
Infosys Technologies is planning to acquire IT
companies serving energy
and health care sectors in geographies as
diverse as Latin America,
Europe and Australia. The company has set
aside US$450-500 million
for the purpose.
The acquisition will help Infosys to diversify its
client base, especially at
a time when growth has been flat from
traditional revenue streams like
banking, financial services and insurance
sector, besides retail and
manufacturing.
Infosys Technologies wishes to expand its
presence in Hyderabad in 550
acres of land in the next 10 years to create a
new state-of-the-art campus.
The Government of Andhra Pradesh has
already identified 150 acres for
Infosys and the balance of 400 acres will be
identified in the near future.
They intend toinvest Rs. 1250 crore. Infosys
plans to invest Rs. 450
crore in the first phase of the project and
invest Rs. 400 crore each, in the
second and third phases of the project.