CONTENTS

SL. NO. PARTICULARS PAGE NO.

A Vision Statement of India Post i

B Mission Statement of India Post ii

1 General profile of the organization, functions and duties 5

2 Powers and duties of officers and employees 16

3 Channels of supervision and accountability touching upon decision 52
making process
4 Norms set for the discharge of our functions 55
5 Rules, regulations, instructions, manuals, and records used by our 76
employees for discharging their functions
6 A statement of categories of the documents held by the department or 102
under its control
7 Arrangement for consultation 108
8 Boards, councils, committees and other bodies 110
9 A directory of officers and employees 112
10 Monthly remuneration received by each of the officer and employee, 145
including the system of compensation as provided in the regulation
11 Budget 148
12 Manner of execution of subsidies 154
13 Particulars of recipients of concessions, profits or authorizations 156
granted.
14 Information available in electronic form 157
15 Facilities available to public for obtaining information 158
16 Name, designation and other particulars of public information officers. 159
17 Any other information as may be prescribed 251
 2

RIGHT TO INFORMATION ACT 2005

An Act to provide for setting out the practical

regime of right to information for citizens to
secure access to information under the control
of public authorities, in order to promote
transparency and accountability in the working
of every public authority, the constitution of a
Central Information Commission and State
Information Commissions and for matters
connected therewith or incidental thereto.

DEPARTMENT OF POSTS
MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
 3
-: i :-

VISION STATEMENT OF INDIA POST

“India Post will be a socially

committed, technology driven,
professionally managed &
forward looking Organisation”
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-: ii :-

MISSION STATEMENT OF INDIA POST

To provide high quality mail, parcel and related services in

India and throughout the world; to be recognized as an efficient and excellent
organization exceeding the expectations of the customers, employees and the
society; to perform the task by:

Total dedication to understanding and fulfilling customer's needs

Total devotion to providing efficient

and reliable services, which Customers consider to be value for money.

Total commitment to providing challenging and rewarding career for every

employee.

Total recognition of the responsibilities as a part of the social, industrial and

commercial life of the country

Total enthusiasm to be forward looking and innovative in all areas.

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MANUAL –1

GENERAL PROFILE OF THE ORGANISATION, FUNCTIONS AND DUTIES

The Department of Posts comes under the Ministry of Communications

and Information Technology, Government of India, functions under the
Minister for Communications and Information Technology, and has
a Minister of State for Communications to assist the Minister of
Communications and Information Technology in the discharge of
various functions. The Secretary, Department of Posts, as the Chief Executive
of the Department, is also the Director General, India Post, and the
Chairman of the Postal Services Board.

Shri. A.Raja is the Minister of Communications and Information

Technology
And
Dr. Shakeel Ahmed is the Minister of State for Communications and
Information Technology.

Shri. I.M.G. Khan is the Secretary (Posts) to Govt. Of India as well as Director
General, Department of Posts and the Chairman of the Postal Services
Board.

The Postal Services Board, the apex management body of the

Department, comprises the Chairman and three Members. The Members of the
Board hold portfolios of Operations, Development and Personnel. The Joint
Secretary and Financial Advisor to the Department is a permanent
invitee to the Board. The Board is assisted by a senior staff officer of the
Directorate as Secretary to the Board. Presently, Deputy Director General
(FS) is assisting the Board in this capacity. Deputy Directors
General, Directors and Assistant Directors General provide necessary support
for the Board at Headquarters. The Postal Services Directorate is the
Headquarters organization located at Dak Bhawan, New Delhi, to oversee the
operations in the provision of postal services throughout the country.

The Postal Services Board comprises the following at present:

Shri. I.M.G. Khan Secretary (Posts) Chairman, Postal Board &Director General

Ms. Anju Dasgupta Member (D) ,Postal Services Board

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Shri Harinder Singh Member (P) ,Postal Services Board

Ms. K. Noorjehan Member (O&M)),Postal Services Board

For providing postal services, the whole country has been divided into
22 Postal Circles. These Circles manage the day-to-day functioning of the
various Head Post Offices, Sub - Post Offices and Branch Post Offices,
through their Regional and Divisional level arrangements.

Objectives

Department of Posts is committed to providing universal access to basic

postal services in the country at affordable prices. Its objectives are to:-

™ Ensure availability of basic postal services in all parts of the country,

including tribal, hilly and remote areas.
™ Provide efficient reliable and economic service.
™ Provide value added services according to market requirements.
™ Modernize the services to handle the growing volume of work with
efficiency and thereby enhance customer and employee
satisfaction.
™ Be a forward looking organization, and
™ Generate more resources and improve financial performance.

As per Government of India (Allocation of Business) Rules, 1961, second

Schedule, Rule 3, Distribution of Subjects among the Departments the
Department Of Posts is responsible for

1. Execution of works, including purchase of land debitable to the Capital

Budget pertaining to the Department of Posts.

2. Posts, including Post Office Savings Banks (Administration), Post Office

Certificate (Administration), Post Office Life Insurance Fund
(Administration), printing of public postage stamps/commemorative stamps
including postal stationery, premium postal products and any agency
function.
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3. International cooperation in matters connected with postal communications,

including matters relating to all international bodies dealing with postal
communications such as Universal Postal Union, Asia Pacific Postal Union
(APU), Commonwealth Postal Union.

4. Matters relating to introduction, development and maintenance of all

services by the Post Office including those based on cable, radio and
satellite communications channels:

Provided that these matters do not amount to broadcasting, narrow casting,

cable and radio networking services and are also not governed by the
Indian Telegraph Act, 1885 and the rules made there under, and not
exclusively allotted to any other Department.

5. Promotion of feasibility survey, research and development in the field of

activities allotted to the Department.

6. Matters relating to administration of the Indian Post Office Act, 1898 and
rules made there under as well as other laws or enactments having a
bearing on postal activities, not specifically allotted to any other
Department.

Network
INDIA HAS THE LARGEST POSTAL NETWORK IN THE WORLD
WITH 1,55,669 POST OFFICES OF WHICH 89% ARE IN RURAL AREAS.
AT THE TIME OF INDEPENDENCE, THERE WERE 23,344 POST
OFFICES, WHICH WERE PRIMARILY IN THE URBAN AREAS. THUS THE
NETWORK HAS REGISTERED A SEVEN FOLD GROWTH OVER THE
LAST FIVE DECADES, THE FOCUS OF THIS EXPANSION BEING IN THE
RURAL AREAS. ON AN AVERAGE, A POST OFFICE SERVES AN AREA
OF 21.09 SQ. KM. & POPULATION OF 6,585. THROUGH THESE
OFFICES IT ENSURES DAILY DELIVERY OF DAK AT THE DOORSTEP
OF EVERY CUSTOMER ALL OVER THE COUNTRY, COLLECTION OF
LETTERS THROUGH LETTERBOXES, AND ALSO SALE OF STAMPS
AND STATIONERY THROUGH VILLAGE POSTMEN AT THE DOORSTEP
OF CUSTOMERS IN RURAL AREAS. POST OFFICES IN URBAN AND
RURAL AREAS PROVIDE A RANGE OF BASIC POSTAL SERVICES TO
THE CUSTOMERS, INCLUDING BANKING AND INSURANCE SERVICES.
BILL COLLECTION FELICITIES ARE BEING EXTENDED THROUGH ALL
POST OFFICES IN URBAN AREAS, AND IDENTIFYING POST OFFICES
IN RURAL AREAS. CERTAIN VALUE ADDED SERVICES ARE BEING
PROVIDED IN SELECTED OFFICES IN URBAN AREAS.
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Efforts are also being made to identify means of providing postal services
through more cost effective measures. The Licensed Stamp Vendor Scheme,
Licensed Postal Agents Scheme and the Panchayat Sanchar Sewa
Yojana(PSSY) were initiatives that were taken up in this regard. So far 7,697
Panchayat Sanchar Sewa Kendras(PSSKs) have been opened, including 2,371
PSSKs under the 10th Plan. Since an assessment of these schemes indicates the
need for restructuring them, no targets were given in 2004-05 for opening PSSKs.
 9

Efforts are also underway to optimize the retailing capacity of the network.
One major initiative taken up in the current year is the retailing of non-life
insurance products through Post Offices. The Department has entered into an
agreement with the Oriental Insurance Company to function as their Corporate
Agent for marketing identified non-life products. This Scheme was launched on a
pilot basis through select Post Offices in 2 districts each of 7 Circles. It is being
gradually expanded, after providing the requisite training to other Circles.

Postal Services

Postal operations at the post office encompass the entire gamut of the
basic postal services which interalia include:

(i) Sale of stamps and stationery

(ii) Booking of registered articles
(iii) Booking of insured articles
(iv) Booking of value payable articles
(v) Remittance of money through money orders and postal orders
(vi) Booking of Parcels

Traditionally, these services were being provided at manually

operated counters. Considering the vital need for providing the benefit of
technology to the customers, the counter operations are now being
progressively computerised to provide a greater range of service to the
customer from a single window leading to services being more responsive,
and error free.

Mail Operations

Mail processing, transmission and delivery are the core activities of the
Department. Mail is collected from 0.60 Million letter boxes in the country. This is
processed by a network of 466 Railway Mail Service Offices, and conveyed by
road, rail and airlines all over the country.

Philately

The philatelic activities of India Post include:-

1. Designing, printing and distribution of special/commemorative

postage stamps and other postage stamps/ service postage
stamps.

2. Items of postal stationery like Envelope, Inland Letter Card,

Postcard, Aerogram and Registered Cover etc.
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3. Monitoring and promotion of Philately/conduct of philatelic

exhibitions within the country, participation in international and
world exhibitions

4. Management of the National Philatelic Museum, Dak Bhavan.

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Business Development Activities

The Business Development Directorate was set up in 1996 to design,

monitor, develop and market value added premium products of the Department.
The Business Development Directorate is responsible for the operations and
marketing of speed post, speed post passport service, business post, greeting
post, express parcel post, media post, megdoot post card, data post, e-bill post, e-
post, bill mail service and logistic post.

Financial services
The Post Office Savings Bank is the oldest and largest banking
institution in the country. It operates about 140 Million Savings Accounts.
The Post Office Savings Bank Scheme is an agency function performed by
the Department of Posts on behalf of the Ministry of Finance, Government of
India. The Ministry of Finance remunerates Department of Posts for this
agency work at a rate fixed from time-to-time. During the last financial year
2003-04, the Department earned approximately Rs. 17,000 Millions as
remuneration for discharging various responsibilities relating to the Savings
Bank.

Post Office Savings Bank has a customer base of 140 Million account
holders with annual deposits exceeding Rs. 9,70,000 Million. Savings Bank
facilities are provided through a network of 1,54,000 Post Offices, which is double
the size of all banks outlets in the country, put together. Eight products are
retailed from the Post Offices across the country. There are also a number of
Schemes covered under the Post Office Savings Bank and these include Savings
Account Schemes, Recurring Deposit Schemes, Time Deposit Schemes, Monthly
Income Schemes, Public Provident Fund Schemes, Kisan Vikas Patras, National
Savings Certificates and the Senior Citizen Scheme 2004. The outstanding
balance under all national savings schemes in Post Offices is over Rs. 3,750,000
Million.

New Products and Services introduced by Department of Posts

In recent years, the Department of Posts has tried to leverage its reach and
remittance facility as well as the credibility it enjoys to diversify the range of
financial products and services that the Department of Posts can offer to its
customers. With the induction of technology and progressive computerization of
the network, the Department’s capability to provide more value added services
has increased. Details of some of the services being presently offered by the
Department are given below :-

Mutual Funds & Bonds

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The Mutual Funds industry has made rapid strides in the country,
with assets worth nearly Rs. 1,550,000 Million this industry is under the
management of various Assets Management Companies. India Post has
entered into the business of retailing mutual funds through select offices.
Since February, 2001, a growing network of over 250 Post Offices are
distributing select Mutual Funds and Bonds (Principal/Prudential-
ICICI/SBI/ICICI Capital/IDBI/RBI Bonds). Mutual Fund industry is a new
growth area in financial services. Therefore, as a retailer, India Post is
expected to gain a higher revenue share through commissions and trail
commissions. Today the financial services portfolio of India Post has a
large number of other relevant financial products like RBI India Relief
Bonds, IDBI Flexi Bonds and ICICI Pension Fund, etc. The Department has
also recently entered into a tie up with the UTI Asset Management Company
Limited, which is the largest player in the Mutual Fund market in the
country, to retail its five mutual fund schemes, on a pilot basis, from select
Post Offices. Till date business worth over Rs. 50 Million has been retailed
by the post office network. This service has helped to extend the reach of
the capital market of the country and provides the common man easy
access to market based investment options.

Electronic Fund Transfer

A facility for Electronic Fund Transfer was launched in October, 2001,

leveraging theVSAT network of the Department to facilitate end-to-end fund
transfers by Banks (UTI/IDBI/HDFC) on behalf of the corporate sector as well
as the Capital Market. Banks use this facility to transfer funds to locations
where they do not have a presence.

Warrant Payment

The Warrant Payment Scheme was launched in January, 2002. It has

facilitated redemption of over 73,000 dividend warrants of UTI and Citibank
worth more than Rs. 1,000 Million through the postal network, establishing
the ability of the Department to undertake this critical service, for the
country’s Capital Market.

Electronic Clearance Service (ECS)

The Department of Posts has introduced Electronic Clearance

Service (ECS), on a pilot basis, in Mumbai City from 9th August 2003
through 70 Post Offices. The Electronic Clearance Service is being offered
in connection with payment of interest under the Monthly Income
Scheme(MIS). The depositor can have the facility of automatically
 13
transferring interest from the MIS account and crediting it into the SB
account at any designated bank electronically, by due date, through the RBI
Clearing House. A nominal charge of Rs. 20/- per transaction is levied on
the customers opting for this facility. As there is a growing demand from
customers in different parts of the country, the Department proposes to
extend the ECS scheme beyond Mumbai to 46 more cities where the RBI-
EFT (Electronic Fund Transfer) facility is currently available.

International Money Transfer Service

This service provides customers the facility of receiving remittances

from more than 196 countries on a real time basis. The service is currently
available from more than 4500 post offices. Remittances in excess of US
Dollars 125 Million have been delivered through this service since April
2001. It has brought in remittance worth 72 Million US Dollars from April
2003 to March 2004 and has generated a revenue of Rs.58.9 Million.

The focus of the Department’s initiatives in the area of financial

services is to provide a bouquet of services that will cater to the needs of
the customer, leveraging the retailing outreach of the network, so that the
Post Office gradually becomes a one-stop shop for a range of such
services.

Postal Life Insurance

Postal Life Insurance (PLI), introduced in 1884, is the oldest life

insurance scheme for the benefit of Government employees. Initially meant
only for the Postal employees, today it caters to employees of the civil and
military personnel of the central and state governments, local bodies,
government aided educational institutions, universities, nationalized banks,
many autonomous and financial institutions, and public sector undertakings
of the central and state governments. In a major innovation, Rural Postal
Life Insurance (RPLI) scheme was also introduced in 1995 for the benefit of
the entire rural populace.

PLI offers the following types of policies: -

(i) Whole Life Assurance (Suraksha)

(ii) Convertible Whole Life Assurance (Suvidha)
(iii) Endowment Assurance(Santosh)
(iv) Anticipated Endowment Assurance for 15 & 20 years
(Sumangal)
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(v) Joint Life Endowment Assurance (Yugal Suraksha)

Under RPLI, there are first four common plans and one additional plan
“10 year RPLI”. Their trade names are as indicated below: -

(i) Whole Life Assurance (Gram Suraksha)

(ii) Convertible Whole Life Assurance (Gram Suvidha)
(iii) Endowment Assurance (Gram Santosh)
(iv) Anticipated Endowment Assurance for 15 & 20 years (Gram
Sumangal)
(v) 10 year RPLI (Gram Priya)

An Extra Departmental Agents Group Insurance Scheme was

introduced with effect from 01.04.1992 and a monthly subscription of
Rupees 10/- is deducted from the salary of its beneficiaries. As on
31.03.2004 there were 2,57,695 members under this scheme. In the event of
death of its beneficiary, an amount of Rupees 10,000/- is paid out of the
insurance fund, in addition to accretion in the savings and the interest on it.
On 31.03.04 the balance in this scheme was Rs. 530.1 Million.
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International Relations

India Post is a member of the Universal Postal Union (UPU) which is

a specialized agency of the United Nations Headquartered at Berne,
Switzerland with 190 member countries. India is its member since 1876 and
holds an important position in the various organs of the UPU viz. –
Congress, Council of Administration, Postal Operations Council and
International Bureau. India Post offers letter mail, parcel, money order and
international speed post services to its customers.

Customer Care

India Post lays maximum stress on customer care in rendering its

services and also to sort out the grievances that arise in the course of
providing these services. Customers can lodge their complaints about our
services at there nearby post office which are authorized to collect them.
The complaints are consolidated at a customer care centre which registers
these cases on the website to obtain a reply online for a final reply at the
earliest. There are 1116 computerised customer care centres to handle
public grievances online. The Department also provides the facility of online
registration and response to complaints at its website www.indiapost.gov.in .
 16

MANUAL-2

POWERS AND DUTIES OF OFFICERS AND EMPLOYEES

DEPARTMENT OF POSTS, (DIRECTORATE) NEW DELHI.

NAME OF THE SPAN OF CONTROL DUTIES

POSTS
Secretary, Overall control of the • Chairman, Postal Services Board
Government of Department • Director General, India Post
India, Department • Secretary to the Government of India
of Posts • Assist the Minister of Communications and Information Technology
in running the Postal Administration in the country and taking
important policy decisions. He is assisted by the Members of the
Postal Services Board in the discharge of this function.

Member, Postal SAG-3-5, • Provide support to the Chairman, Postal Services, Board in
Services Board formulating policies on the postal operations, development of new
JAG 2-5,
products and other service matters concer5ning the Department. The
JAG Chief Group ‘A’ Member also acts, as the head of identified functional groups in the
Directorate, like Operational, Development and Personnel. They also
 17

3-9 work as the reviewing authority in disciplinary matters.

Senior Deputy SAG-1, JAG-2, GPA-3 • Policy and programmes of the functional area under his/her control
Director General • Monitoring of their implementation in the circles
 18

Deputy Director JAG-2, GPA-3 • Policy and programmes of the functional area under his/her control
General • Monitoring of their implementation in the circles

Director Group ‘A’ Officers • Deal with matters concerning policy formulation and other related
matters.
Group ‘B’ ,
Group ‘C’
Group ‘D’
Director (OL) • The overall responsibility of implementation of the Official Language Policy of
the Union, Official Languages Act & Rules, annual Programme issued by
the Department of Official Language(MHA) in the Department as a whole.
• Attending the inspection meetings of the Committee of Parliament on Official
Language.
• To carry out the OL Inspections of the sub-ordinate offices.
• Represent the Department in the Circle level OL Conferences.
• Attending the meetings of Kendriya Hindi Samiti held under the Chairmanship
of Hon’ble Prime Minister of India and Central Official Language
Implementation Committee held under the chairmanship of
Secretary(OL),Govt. of India.
• To work as Secretary of the Hindi Advisory Committee of the Department held
under the chairmanship of Hon’ble MOS© and to convene its meetings on
regular intervals, prepare the agenda and minutes of the same and to
coordinate the action taken on the decisions taken in that meeting.
• To supervise and monitor the work of Assistant Director(OL)/Hindi Officer.
• To attend any other meeting related to the Official Language.

Assistant Group ‘B’ officers 1-2 • Under Secretary level Staff Officer in the Directorate, responsible for
Director General initiating action on policy matters as well as on project activities of the
Group ‘C’ 10-14
respective divisions. Authorized to issue orders on behalf of the
 19

Director General (Posts).

 20

Desk Officer Under the Desk Officer system, the work of a Department at the lowest level
is organized into district functional desks each manned by two desk
functionaries of appropriate ranks e.g. Under Secretary or Section Officer.
Each desk functionary handles cases himself and is provided adequate
stenographic and clerical assistance. We performs all the functions of a
Section Officer in respect of subject matters allotted to him.

Jr.Analyst (Work • Conducting work measurement studies of various Sections of the Department
Study) of Posts.
• Carrying out Orgnisational studies of various Sections of the Department.
• All functions which are performed by a Section Officer in a conventional
Section.

Section Officer • Distribution of work among the staff.

• Marking of dak among the staff.
• To submit receipts which should be seen by the Branch Officer or higher
Officers at the dak stage.
• To keep a note of important receipts with a view to watching the progress of
action.
• Dealing with important and complicated cases himself.
• Examination of cases put up by Dealing Assistants and their submission to
the Competent Authority.
• To ensure timely submission of various returns.
• Obtaining or supplying factual information of non-classified nature.
• To approve the recording of files and their classification.
• To review the recorded files before destruction.
• Ensuring proper maintenance of registers required to be maintained in the
Section.
• Ensuring strict compliance with Departmental Security Instructions.
 21

Translation • Translation of technical documents, letters, telex received from the UPU and
Officer(IR) other countries from French to English and vice-versa.
• Maintenance of UPU documents which include various compondia or lists.
• Work relating to International Reply Coupons.
• Handling of files relating to Postal dignitaries appointments, retirement,
death, change of greetings etc.
• Maintenance and upkeep of documents of SAARC/UPU/APPU (i.e. EC &
CCPS documents, seminar, Studies, Syposia Documents). Arrangements
of these in chronological order and maintenance of proper Register for their
movement, identification and retrieval thereof.
• Revision of Foreign Post Manual and Post Office Guide(Part-II).
• IB Circulars.

Translation Officer • Translation of French documents received in DA and DAA Sections.

(DA) • Attending of all EMS complaints, correspondence relating to enquiry of EMS
complaints, refund and compensation in these cases.
• Maintenance and follow up of all periodic returns other than O&M returns.
• Christmas Airmails safe dates etc.
• Improvement in quality of forms, labels and bags in the International EMS
mails.
• Electronic Tracking and Tracing and use of Barcodes.

Hindi Translator • Following types of translation work from English to Hindi and vice
versa
• Resolutions, general orders, non-statutory rules and notifications,
press communiqués, administrative and other reports.
• Forms and simple and administrative nature.
• Other misc. work vix. Translation of English to Hindi and vice versa.
 22

Principal Private • Overall supervision of Secretary’s Office.

Secretary • Arranging meetings with and for Secretary.
• Screening files, dak, telephone calls and visitors.
• Handling confidential and secret papers.
• Preparation of secretary’s tour programme – both internal and outside the
country.
• Taking down notes on all important and confidential matters.
• Attending to routine correspondence independently and keeping a watch over
important cases.
• Providing all secretarial assistance to the Secretary.

Private Secretary • Supervision of personal section.

(Merged A & B • Arranging meetings with and for the Officer.
Grade of CSSS) • Screening telephone calls, visitors, files and dak.
• Taking dictation and transcription thereof.
• Handling confidential papers and keeping them in proper order.
• Attending to correspondence of routine nature independently and providing all
secretarial assistance to the Officer.
• Making arrangements connected with Officer’s tour.
• Keeping a constant watch over Parliament Questions, VIP and important
cases.
• Keeping a note of the files and papers passed by the Officer.

Personal Assistant • Taking dictation in shorthand and its transcription.

(Grade C of CSSS) • Fixing up of appointments.
• Screening the telephone calls and the visitors.
• Keeping a list of engagements, meeting etc.
• Maintaining in proper order the papers required to be retained by the Officer.
• Keeping a note of the movement of files passed by the Officer.
• Attending to routine correspondence.
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Stenographer • Taking dictation in shorthand and its transcription.

(Grade C of CSSS) • Attending telephone calls.
• Keeping a note of movement of the files.
• Attending to routine correspondence.

Technical • Checks the data collected for the assignment.

Assistant • Arrange and carry out activity analysis of Officers upto and including Under
Secretary.
• Carry out case studies of the work of Officers.
• Analyse data gathered in 1,2 and 3 above and suggest steps for work
improvement such as duplication of performance, elimination of non-
contributory levels.
• Sythesise disposal times for each category of workload.
• Check the projection of the results of the sample.
• Discuss with Section Officers the tentative findings of the workload.

Assistant/ Upper He works under the orders and supervision of the Section Officer and is
Division Clerk./ responsible for the work entrusted to him. Where the line of action on a case is
Dealing hand clear or clear instructions have been given by the Branch Officer or higher
officers, he should put up a draft without much noting. In other cases he will put
up a note keeping in view the following points :-
(i) to see whether all facts open to check have been correctly stated;
(ii) to point out any mistakes or incorrect statement of the facts;
(iii) to draw attention, where necessary, to precedents or Rules and
Regulations on the subject;
(iv) to put up the Guard file, if necessary, and supply other relevant facts and
figures;
(v) to bring out clearly the question under consideration and suggest a course
of action wherever possible.
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Lower Division Entrusted with work of routine nature, for example – registration of Dak,
Clerks maintenance of Section Diary, File Register, File Movement Register, Indexing
and Recording, typing, comparing, despatch, preparation of arrears and other
statements, supervision of correction of reference books and submission of
routine and simple drafts etc.

POSTAL CIRCLE OFFICES

Chief Postmaster Group ‘A’ Officers Personnel Management

General •
Group ‘B’ Officers Controlling Authority for Group ‘A’ and Group ‘B’ officers posted in
the circle
Operative
• Appointing Authority for the Group ‘C’ Supervisory Officials.
• Reviewing Authority for supervisory officials.
• Cadre Controlling Authority for the inspectoral staff as well as other
circle cadres, Supervisory staff in the circle.
• Recruiting Authority for Clerical staff from open market.
• Head of the circle Welfare Fund.

Financial Management

• Budgeting for the entire Circle

• Allocation of funds to the Regions and Postal/RMS Divisions
• Monitoring expenditure for achieving economy in administrations.
• Exercising full delegated financial powers in respect of operational
matters, recruitment and in other cases full powers of the Head of a
Department for building. &
• In addition to the existing powers of Head of the circle/Head of
 25

Department also enjoys delegated powers of Director General/Postal

Board.
 26

Technical Functions

• Planning of postal network circle his jurisdiction according to the

sanctioned in annual plan.
• Management of customers services through network of the post
offices.
• Collection/transmission and delivery of mail within the circles.
• Management of postal estates.
• Chairman of the Circle Sports, Welfare Control Board.
• Planning and execution of modernization programmes in the post
offices/RMS offices.
• Monitoring of redressal of public grievances
• Development of management information system for effective
management.
• Overseeing the support systems :-

1. Postal Stores Depot

2. Circle Stamp Depots
3. Mail Motor Service

• Overseeing the work of Director of Accounts Postal

• Chairman of the Circle management Committee.
• Chairman of the Departmental Joint Consultative Machinery.
 27

Co-ordination Activities.

• Co-ordination with the State Government Authorities and other

Central Government Organizations within the circle.
• Overseeing the work of Dak Adalats for settlement of public
grievances. Also oversee the work of Pension Adalats for retired
departmental officials.
• Co-ordination with informal groups (Non- Governmental
Organizations), eminent public personalities like Member of
Parliament, Member of Legislative Assemblies, Local Bodies etc.
(Main spokesmen of the Department in his area and) co-ordinate with
press and media.

Regional Group ‘A’ Officers • Controlling authority for Group ‘A’ and Group ‘B’ officers posted in
Postmaster the Region .
Group ‘B’ Officers
General • Appellate Authority/Review Authority for Supervisory as well as
Group ‘C’ and Group Clerical cadres.
‘D’ • Cadre Controlling Authority for the inspectoral staff as well as
Head of the Region i.e Supervisory staff/Circle cadre staff in the Region.
the Chief Officer in the
Postal Region
Financial Management

• Budgeting for the entire Region

• Exercises full delegated financial powers as Head of a Department..
• Monitoring expenditure for achieving economy in administration.
28
 29

Technical Functions

• Planning of postal network within his jurisdiction according to the

sanctioned in annual plan.
• Management of customers services through network of the post
offices.
• Collection/transmission and delivery of mail within the Region.
• Management of postal estates.
• Planning and execution of modernization programmes in the post
offices/RMS offices.
• Monitoring of redressal of public grievances.
• Development of management information system for effective
management.
• Oversee the supporting system like:-
1. Postal Stores Depot
2. Circle Stamp Depot.
3. Mail Motor Service.

Co-ordination Activities

• Co-ordination with the State Government authorities and other

Central Government organizations in the Region.
• Oversee the work of Dak Adalats for settlement of public grievances
and Pension Adalat for retired officials.
• Co-ordination with informal groups, (Non-Governmental
Organizations), eminent public personalities like Member of
Parliament, M.L.A etc.
• Inter-act with press and media about departmental activities
including new products.
30
 31

Director, Postal Group ‘A’ Officers • A staff Officer either to the Chief Postmaster General in the Circle
Services Office or to the Regional PMG. He carries out all functions of the
Group ‘B’ ,
personnel management, financial management and technical
Group ‘C’ activities concerning management of the postal services, RMS and in
Group ‘D’ the headquarters office. In the Circle office, certain other functional
areas, like foreign mail processing/transmission, Postal Life
Insurance works are also allocated.
• As the Director Postal Services, financial powers have been
delegated to the functionary to make him effective in the field
situation. He acts as appellate authority in respect of clerical and
junior level supervisory staff in Region/Circle.

Director/Principal • Overall in charge of training centre

Training Centre • Exercising financial powers of Principal.
• Exercising statutory powers (appellate power) over Group ‘C’.
• Training-scheduling, design, implementation and monitoring of
training programmes.
• Imparting training in classroom.
• Training evaluation.
• Training administration – grant of leaver exceeding 3 days for
induction trainees, discharge of trainees from training and detention
of trainees.
• Estate Management.
• Co-ordination with field units and reporting to Directorate.
• Performance appraisal of Vice-Principal, Administrative Officer and
Personal Assistant to Principal.

Assistant Section Supervisor 1- • In charge of sections for example staff/mail/establishment and

Postmaster 3, planning/vigilance and investigation/stores and printing etc. Assist
General the Head of the Circle in inspection, investigation and supervision
Clerical Staff 6-10,
 32

Group ‘D’ 2-3 because of the nature of his job. Both a Desk Officer as well as an
inspecting Officer. Head of the Circle can depute him away from
Headquarters particularly in serious cases of robbery abstraction or
fraud.
 33

Deputy • Training time-table preparation and monitoring.

Director/Vice • Faculty arrangement
Principal Training • Exercising administrative powers over non-gazetted staff.
Centre • Exercising statutory powers over Group ‘C’ staff.
• Appellate powers over Group ‘D’ staff.
• Imparting training in classroom
• Monitoring training administration.
• Day-to-day training administration.
• Grant of leave to trainees within three day limit.
• Disciplinary authority in case of trainees during training.
• Performance appraisal of Lecturers and instructors.

Assistant • Such post holders perform the same nature of hob as done by the
Director Assistant Postmaster General except that their span of control is
shorter and they are not deputed by the Head of Circles for special
investigation etc.

Assistant • The translation work from English to Hindi and vice-versa and vetting thereof.
Director(OL) / • To acquaint the officers and staff of the department with the provisions of the
Hindi Officer OL Act, OL rules and Government orders related to the Official Language and
Hindi Training and to help them in implementing the same.
• To ensure proper compliance of the provisions of the Official
Languages Act and the orders pertaining to Hindi Teaching Scheme and
Official Language Policy in the Department and in its subordinate
formations.
• To work as the Secretary of the Official Language Implementation Committee
of the Department/Office and to convene its meeting from time to time,
prepare the agenda and minutes of the meetings and to coordinate the action
taken on the decision taken in the meetings.
 34

• To make suggestions from time to time for promotion the progressive use of
Hindi and to keep liaison with the Official Language Department through
proper channel.
• To prepare the reference and help literature and to assist the Officers and
staff in learning Hindi and using Hindi in official business.
• To organize Hindi Workshops with a view to remove the hesitation and also to
train the officers/staff in doing their official work in Hindi.
• Introduction of various incentive schemes and implementation thereof.

Administrative • Exercising administrative powers over Group ‘D’ staff.

Officer • Exercising statutory powers over Group ‘D’ staff.
• Performance appraisal of Group ‘C’ staff.
• Exercising powers of drawing and disbursing officer.
• Administrative management.
• Imparting training in classroom
• Grant of leave to Group ‘C’ & Group ‘D’ staff
• Supervision over campus management.
• Day-to-day administration of training centre.
• Staff deployment for campus management.
• Trainee welfare matters.

Senior Personnel Management

Superintendent • Controlling Authority for Group ‘C’ and Group ‘D’and GDS officials
and posted in the division
Superintendent of • Appointing Authority for the Group C, Group D and GDS officials in
Postal and RMS the Division
Divisions • Reviewing Authority for postal assistants
35
 36

Financial Management

• Budgeting for the division

• Monitoring expenditure for achieving economy in administrations.
• Exercising full delegated financial powers in respect of operational
matters,

Technical Functions

• Management of customers services through network of the post

offices.
• Collection/transmission and delivery of mail within the division
• Management of postal estates.
• Planning and execution of modernization programmes in the post
offices/RMS offices.
• Monitoring of redressal of public grievances
• Development of management information system for effective
management.

Co-ordination Activities.

• Co-ordination with the State Government Authorities and other

Central Government Organizations within the division.
Overseeing the work of Dak Adalats for settlement of public grievances.
 37

Superintendent of Supervisory • He is in charge of the PSD/CSD. He is the Head of the Office.

PSD (ASP/ASRM/IPO) 3-4, • Exercise full administrative powers over the clerical staff also the
Postal Assistant disciplinary authority.
• Recruiting, appointing authority for the Group ‘D’
• Responsible for procurement and supply of stores.
• Responsible for printing and purchase of forms after obtaining the
approval of the competent authority in the circle office.
• Co-ordination with other organization like DGS&D, Govt. Printing
Press, Private Printing Industry, Railway.

Superintendent, Duprtbidoty (HSG • Officer in charge of the Depot having annual financial turnover of
Circle Stamps II/LSG) 2-1 minimum of Rs.50 crores.
Depots. Postal Assistant –6
Procurement Function
Group ‘D’ –6

• He is responsible for procuring the quarterly requirement of

stamps/stationery, NSCs, KVPs, IVPs, etc. of the Head offices under
the circle.
• To place indents to the Central Stamps Store, Nashik for quarterly
requirements of the stamps.
• To monitor receipt of supply.

Custodial Security Functions.

• Joint custodian of stamps/stationery certificates.

• To ensure sufficient number of receiptables with double lock
arrangements.
• To ensure adequate arrangements
 38

• To maintenance of Stock register.

 39

Supply Functions

• To ensure supply of Stamps/Certificate to all the Head Post Offices.

• To ensure timely disposal of unserviceable packing materials.

Staff Functions

• Recruitment of Group ‘D’ Staff

• Exercise of disciplinary powers.
• Sanction of personal claims.

Inspector of Post • Active assistance to the Superintendent in discharging of his various

Office (D/O) duties and responsibilities. Responsible for proper preparation
quarterly indents of Stamps and Stationery, NSCs, KVPs etc.,
personal supervision over the work relating the issue of stamps and
stationeries for dispatch to post offices. Personal supervision on the
opening of wooden cases and Bags containing stamps and
stationery etc., personal supervision over the work relating to
stocking of stamps and stationeries in the various strong rooms.
Will over see the indents received from the post offices in regulating
the supply as per stock positions. Will render general assistance
whenever necessary.

Sub Divisional PostmanEstablishment • He is a Junior Manager of the Department responsible for operation, planning
Inspector/Assistant (15to 60), Group D (25 and development at field level
Supdtt. to 40), GDS
 40

Establishment in Sub • He is the appointing authority for Group D officials and GDS officials in
Divisions (50 to 100) in Branch Post Offices and Time Scale Sub Offices in the sub division
Sub-Divisions • He is also the disciplinary and leave sanctioning authority for postmen
working in the Sub Division
 41

• He carries out Inspection of Sub and Branch Pos in the Sub Division
• He Assists the Divisional Head in the Inspection of the head offices
• He carries out verification of balances of all SB/RD/TD Accounts in the Post
Office in the case of SB Frauds committed by the officials
• He carries out verification of payment of money orders paid by the postmen
every month on random basis and special verification in case of fraud
• He carries out verification of genuineness of withdrawals for Rs 2500/- and
above on cent per cent basis in single handed sub post offices and Branch
Post Offices
• Data collection for postal planning and opening of new Post Offices
• Verify correctness of statistics collected by post offices for sanction of
additional staff owing to increase in work load
• Carries out investigation of fraud and public complaints
• General purpose duty like painting of letter boxes in the sub division,
arranging hired accommodation for post offices, maintenance of mail lines etc
• At sub Divisional level he maintains liaison with State Government authorities,
and important public persons and customers.

Lecturer Training • Imparting training in classroom.

Centre • Preparation of training materials.
• Help in training design.
• Development of new training methodologies.
• Monitoring of mess and hostel.
• Course co-ordination.
• Course evaluations.

Physical Training • Physical training of trainees

Instructor • Extra-curricular activities of trainees
• Organizing games and events
 42

Assistant • Receiving orders, assigning duties to the bearers for service in the
Manager canteen and in the rooms of officers/staff. Preparation and
(Canteen) submission of accounts.

Section • Disposal of important receipts and those, which present any special
Supervisor features either personally or given specific instructions to concerned
(Circle Office) DA.
• To keep special watch on progress of important cases.
• Maintenance of proper list for distribution of work in section.
• Scrutiny of assistant’s diaries in ko0rder to see that all receipts given
to them are entered in them properly.
• Checking of abstract of weekly arrears of papers in assistant’s
diaries at the end of each week to verify their correctness.
• Examination of table of one clerk at least every day in order to see
whether any receipt or file is lying for a long time.
• Up-to-date maintenance of sectional notebook.
• Preparation of weekly area report and its submission to sectional
officers.
• Scrutiny of monthly statement cases pending disposal over three
months.
• Maintenance of calander of outward and inward returns.

Jr.Engineer • To collect engineering data for estimates and prepare rough drawing and site
(Building) plants connected there with.
• To supervise and see that all work under his charge are done with
specifications.
• To remain all site through out in order to see that works are done properly
and in accordance with departments.
 43

• To arrange for the materials, T&P from store/local purchase and issue
materials, T&P to contractors in time.
• Custody, care, maintenance and proper accounting of Government material
and T&P.
 44

• To record measurements of work done by contractor.

• Preparation of abstract of measurement at the time of preparation of bills at
the time of closing of muster rolls.

• Preparation of recovery statements for the material/T&P supplied to

contractors.
• Preparation of theoretical consumption statements.
• Submission of progress report of works.
• Maintenance of registers of inspection of buildings.
• Preparation of completion drawing, extra and substituted items statement,
deviation statement and reduction rate statement.
• Mark the attendance of W.Charge, regular staff and maintenance of muster
roll.
• Arrangement of C/L required for departmental works.
• Preparation of estimates for additions and alterations in buildings.
• Preparation of estimates for annual repair/special repair and petty works.
• Furnishing full details for preparation of supplementary estimates and revised
estimates.
• Submission of reports all accidents and arrangements for medical aid and first
aid in case of accidents.
• Submission of occupation and vocation reports buildings in his charge.
• Detection and reporting of unauthorized occupation, encroachment and
unauthorized addition and alterations.
• Maintenance job drawing of buildings under his charge.
• Disposal of surplus unserviceable materials.
 45

Office Supdtt. (Circle • General supervision and direct responsibility for central registry, issue and
Office) despatch, old record section and reception.
• Control over Office stock and stationery.
• Scrutiny and distribution of disputed papers of dak.
• Posting of clerical staff including stenos in sections/offices.
• All leave cases of clerks.
• House keeping.
• Maintenance of CRs of class four officials.
• Receipt despatch and distribution of telex messages.
• Joint custody of cash of Circle Office with ADPS incharge of accounts and
pension Section.
• Receipt and circulation of DG dak and newspaper cuttings.

Circle Complaint • He is the Chief Grievance Redressal Officer.

Officer • Monitoring of redressal functions of the divisional Units.
• Enquiring into cases of complaint of serious nature as may be ordered by the
Head of the Circle.
• Organising Lok Adalats at the Circle levels.
• Submission of reports to the Directorate as prescribed.

Clerk • To maintain various Registers like Stock Registers, Dead Stock

Registers, Preparation Registers, Sales Registers, Coupon Sales
Registers, Kitchen Register etc.

Sorting Compilor • To deal with cases of issue of DML of Post Offices in direct correspondence
with the Offices/Section of this division.
• To deal with cases of DML/Sorting/’A’ order of the respective Division.
• To maintain files of monthly sorting order/sorting memo and airmail order.
• To carry out correction in DML and sorting list according to the
 46

orders/instructions issued in this regard time to time in r/o all offices/section.

 47

• To prepare register of due mail list and sorting lists of division.

• to deal with cases relating to change in mode of transmission.
• To attend correspondence relating to checking and amendment in due mail
and sorting list.
• to deal with cases of introduction/disconnection of bags and their
correspondence.
• to maintain reminder diary.
Cashier • To disburse pay and allowance to the staff after bringing the cash from Post
Office.
• To deduct dues of Co-operative thrift Bank/Society and remit them to the
concerned Bank/Society and keep in records to deal with the correspondence
relating thereto.
• To deal with the items of stamp imprest of SRO/HRO Ludhiana.
• To keep one key of the safe in his personal custody and he will be jointly
responsible with SRO/HRO for safe custody of cash during all times.
• To do any other duty required of him by SRO/HRO.

Complaint and
Public Grievance A complaint and grievances
Inspector Inspector is generally, called
CI and he is I/C of complaint
branch and is required to
attend all public complaints in
regard to service. Besides
this he is required to attend all
such duties as or assigned by
48

the Divisional Supdt. He is

required to supervise the work
of all branches which have
been placed under his control
in addition to complaint
section. He is responsible for
timely submission of
information to higher officers
in r/o complicated cases and
also ensure timely submission
of returns higher/Circle
Officer.
 49

Development • Publicizing and marketing PLI Schemes by distribution of literature, lectures

Officer (PLI) and personal liaison.
• Procurement of effective PLI business by personal contact/liaison with various
government institutions, public undertakings and autonomous Organisations.
• Verification of PLI Claims.

Postal Assistants • Receipt and registration of dak.

(Circle Office) • Disposal of dak by submitting in files.
• Maintenance of rulings and circulation thereof.
• Noting and drafting.
• Maintenance of reminder diary, guard files.
• Processing of Parliament Questions and VIP references.
• In addition to above, Postal Assistants (Circle Office) working in PLI Branch
discharge following other duties:-
• Data entry operation on computers.
• Generation of various information reports for –
• Preparation of History sheets.
• Issue of new policy.
• Posting of premium in individual a/c.
• Processing of loan applications.
• Settlement of claim.
• MIS
Senior • Taking dictation in shorthand and its transcription.
P.A.(Gazetted) • Fixing up of appointments.
with Heads of • Screening the telephone calls and the visitors in a tactful manner.
Circles/Regions • Keeping an accurate list of engagements, meetings etc. and reminding the
officer sufficiently in advance for keeping them up.
• Maintaining in proper order the papers required to be retained by the Officer.
• Keeping a note of the movement of files passed by the Officer and other
officers, if necessary.
 50

• Destroying by burning the stenographic record of the confidential and secret

letters after they have been typed and issued.
• Carrying out the corrections to the Officer’s reference books.
• Maintenance of CR dossiers and attending to related matters.
• Relieving the boss of much of his routine work and generally assisting him in
such a manner as he may direct.

Stenographer • Taking dictation in shorthand and its transcription.

Gr.II(with Director • Fixing up of appointments.
of Postal Services) • Screening the telephone calls and the visitors in a tactful manner.
• Keeping an accurate list of engagements, meetings etc. and reminding the
officer sufficiently in advance for keeping them up.
• Maintaining in proper order the papers required to be retained by the Officer.
• Keeping a note of the movement of files passed by the Officer and other
officers, if necessary.
• Destroying by burning the stenographic record of the confidential and secret
letters after they have been typed and issued.
• Carrying out the corrections to the Officer’s reference books.
• Maintenance of CR dossiers and attending to related matters.
• Relieving the boss of much of his routine work and generally assisting him in
such a manner as he may direct.

Stenographer • Receiving the telephone calls.

Grade-III(In the • Taking dictation of inspections/visits of divisional heads and of minutes of
Circle Office) meetings with Unions.
• Maintenance of CR dossiers and attending the matters connected therewith.
• Maintaining in proper order the papers required to be retained by the Officer
 51

Stenographer • Receiving the telephone calls.

Grade III(In the • Taking dictation of inspections/visits of divisional heads and of minutes of
divisional office) meetings with Unions.
• Maintenance of CR dossiers and attending to matters connected therewith.
• Maintaining in proper order the papers required to be retained by the Officer.
Postman • Delivery of postal articles in his beat
• Sorting of letters beatwise in the delivery post office
• Preliminary sorting of outward mail from the post office in District wise
bundles
• In rural areas he also sells postal stationery
 -: 52 :-

MANUAL-3

CHANNELS OF SUPERVISION AND ACCOUNTABILITY:-

DECISION MAKING PROCESS

The Organization Chart of the Department is provided at the end.

The Postal Services Board is the apex management body of the

Department, comprising the Chairman and three Members. The three members
of the Board hold functional portfolios of Operations and Marketing, Development
and Personnel. The Joint Secretary and Financial Adviser to the Department is a
permanent invitee to the Board. The Board is assisted by the Secretary, Postal
Services Board. Deputy Directors General, Directors and Assistant Directors
General provide necessary support to the Board at the Headquarters.

The organizational set up of the Department has been undergoing

restructuring in recent times as a response to the challenges faced due to
induction of technology. The functional restructuring is designed to tackle the
transitional problems of change giving due importance to the coordinating and
monitoring role of the higher management. Steps have been taken to substitute
the traditional pyramidal system with a desk system to support the management.
These reforms were introduced to infuse the system with dynamism needed to
create a responsive, sensitive & efficient management.

For providing postal services, the whole country has been divided into 22
Postal Circles. Each circle is co-terminus with a State except the North
Eastern Circle which comprises six North Eastern States, Maharashtra Circle
which includes Goa, West Bengal Circle includes Sikkim and the Union Territory
of Andaman and Nicobar Islands, Kerala Circle includes the Union Territory of
Lakshadweep and Punjab Circle includes the Union Territory of Chandigarh. A
Principal Chief Postmaster General/Chief Postmaster General heads each Circle.
Each circle is divided into Regions comprising groups of field units, called
Divisions (Postal/RMS Divisions). Each Region is headed by a Postmaster
General who is the Postal Manager of the area. In the Circles and Regions there
are other functional supporting logistical units like Stamp Depots, Store Depots
and Mail Motor Service.

Over and above these 22 Circles, the communication needs of the armed
forces are catered to by the Base Circle. Base Circle is headed by the Additional
Director General, Army Postal Service. The officer cadre of Army Postal Services
 -: 53 :-
is drawn on deputation from the Indian Postal Service. 75 per cent of the other
ranks of the Army Postal Service are drawn from the Department of Posts and the
remaining personnel are recruited by the Army.
 -: 54 :-

Post Offices in the country are categorized as Head, Sub and Branch Post
Office. Gramin Dak Sewa Post Offices are located in rural areas. The Sub Post
Offices are departmental offices located in both rural and urban areas. Head Post
Offices are graded into five categories according to their workload and staff
strength, the largest being the General Post Offices at Mumbai and Kolkata,
followed by GPOs at Ahmedabad, Bangalore, Chennai, Delhi, Kanpur and
Lucknow.

At the circle level, the Chief Postmaster General is over all in-charge of
administration and operations of the units under his jurisdiction for all purposes.
The larger circles are further divided into Regions under the Postmasters General.
The circle/Region is further divided into Divisions which are headed by Gr. ‘A’ or
Gr. ‘B’ Officers. The Divisions comprise of Sub-Divisions, Head Post Offices, Sub
Post Offices and Branch Post Offices, which are the basic operational units for
Postal Services. The Divisional Superintendent is overall in-charge of
Administration and Operations in the Division and reports to the Regional
Postmaster General/Chief Postmaster General. The Chief PMG and PMG are
assisted by the Directors of Postal Services, Assistant Postmasters General and
Assistant Directors. Just as the Divisions report to the Regional/Circle office on
behalf of all their units, the circles report to the Directorate which is the policy and
planning body as mentioned above.

Within the Directorate, the channel of submission and level of final disposal
of cases have been decided in view of paras 17, 22 and 23 of Manual of office
procedure and instructions of the Ministry of Personnel, PG & Pension,
Department of Administrative Reforms and Public Grievances and Cabinet
Secretariat issue from time to time. The following arrangements are followed:-

Officers/Official Level of Submission

LDCs to Assistants with less than five Section Officer

years of service

Assistants with more than five years ADG or Director where there is no
service ADG

Section Officers/Assistant Director or DDG where there is no

Directors/Desk Officers Director

ADsG DDG

Directors DDG or Member where there is no

DDG
DDsG/Sr. DDG Member or Secretary.
 -: 55 :-

MANUAL-4

NORMS SET FOR THE DISCHARGE OF FUNCTIONS

NORMS FOR VARIOUS POSTAL SERVICES

Department of Posts is proud to have the largest postal network in the world.

Our service area continues to expand to reach people even in hilly, difficult and
inaccessible terrains. At the same time there is a continuous endeavor to improve
our services/operations with innovative ideas and induction of technology. Our
commitment towards rendering better service emanates from our Mission. Our
Mission guidelines are:

Total dedication to understanding and fulfilling customer needs;

Total devotion to providing efficient and reliable service which the customers
consider to be value for money;

Total commitment to providing challenging and rewarding career for every

employee;

Total recognition of the responsibilities as a part of the social, industrial and

commercial life of the country

Total enthusiasm to be forward looking and innovative in all areas.

The Department has formulated and implemented in all major offices its citizen's
charter, which is an expression of our commitment towards improving our services
offered to make them more efficient and responsive and at the same time making
our working more transparent to our valued customers.

The citizen's charter is an attempt to bring the Department closer to its customers.

Our Citizen's Charter Commitments

We will treat you with courtesy and consideration.

Our staff will be helpful.
We will attend promptly to your enquiries and complaints.
 -: 56 :-
We will provide all the necessary information at customer care centers.
We will speedily redress customer grievances.
We will make posting facilities easily accessible as far as possible.
 -: 57 :-

Counter Services

In the post office, we offer various services to our customers. These services can
be broadly classified as postal and non-postal services. A large number of post
offices are computerised today. We aim to extend this computerisation further
covering more and more offices. In these computerised post offices various
services are provided at the single window.

The postal services offered include registration of letters and parcels, booking of
value payable letters and parcels, booking of money orders, certificate of posting,
sale of stamps and postal stationary etc.

Various premium services are also available at selected post offices.

Post offices besides offering postal services, also offer banking services,
speed post, money transfer services, life insurance schemes, pension
payment, payment of telephone bills, electricity bills etc. as an agency
function.

In addition to the post offices, designated RMS offices also offer some counter
services.

Some post offices also work for extended hours to enable customers book their
articles even beyond normal working hours.

We in the department of posts are committed to providing prompt and efficient

counter services, expecting you to fulfill your customer’s obligations.

CUSTOMER’S OBLIGATION

At The Counter
Please make sure you are standing in a queue at the counter. Prior to coming to
the counter, please complete all requisite forms related to the service in legible
handwriting or in a clear print. Please make sure you tender exact change at the
counter or affix correct amount of postage.

Delivery Services

We deliver unregistered, registered mails, parcels, money orders and various

premium products to the addressee at his doorstep and through post boxes or
bags or deposit boxes in multistoreyed buildings, chawls etc.

The Department is committed to provide these services on all working days

through delivery post offices.

During festive seasons special arrangements are made for handling greetings
mail at designated post offices, where you are actually involved in sorting out your
 -: 58 :-
greeting cards destination-wise. Thus with your co-operation, you will be ensuring
expeditious disposal of greetings to your near & dear ones.
 -: 59 :-

Our Delivery Norms

Our broad delivery norms are;

MAIL DESTINATION DATE OF DELIVERY

Within city/town/district Within 2 days after day of posting
Inter-metro Within 2-3 days after day of posting
Within state Within 3 days after day of posting
Inter-State Capital Within 3 days after day of posting
Inter – State Within 3-5 days after day of posting

These norms apply to normal areas. Mail relating to hilly and remote areas will
take longer, as per specific local conditions. One day more will be required for
parcels and registered articles. Money orders may take 1-2 days more depending
on the distance and points of handling.

We aim to deliver 90% of the mails within the norms (time frame) subject to your
fulfillment of the obligations such as correctly addressing/pin coding your mail and
to the running of air/rail/road transport schedules.

CUSTOMER’S OBLIGATION
Pack And Wrap Your Mail Properly

Due to improper packing or wrapping, articles sometimes do get damaged. Please

pack your article in the prescribed manner before coming to the counter. All the
required information about the way of packing and thereby protecting your article
can be obtained at the Inquiry Counter or Customer Care Centres at the post
offices.

Please do ensure that you are not sending contraband or prohibited goods.
If your article is weighing more than 200 gms, it should be packed in such a
way that it can be opened for security check and yet be reclosed effectively.

Correctly Address Your Mail

You must write the complete address i.e. house no., name of the street, locality,
city, district, pin-code etc. of both the addressee and the sender legibly on articles
posted. The size of the article should strictly conform to the standards laid down in
terms of shape and size. Your article is sorted on the basis of the pin-code that
you write on it. In order to prevent missending or misrouting and loss or delay in
the delivery of your article, please write correct pin-code at the appropriate place
on the article, which would help us to quickly deliver your mail.
 -: 60 :-

If you are not sure of pin-code, please look up the pin-code directory or get
it from the inquiry counter at the post office or at Customer Care Centre.

Please provide telephone numbers of addressee if you are using our

Premium Services.

Correctly Post to Facilitate Fast Delivery

Please ensure you post your letter early in the day so that it catches the out
going carries. You should hand over greeting cards during the peak seasons at
the counter in the post offices for quick processing.

Presort Your Mail and use

Post Boxes/Bags
If you are to send mail in bulk, you should pre-sort the mails according to the
delivery post office, town or district and prepare separate bundles to ensure
speedier transmission.

If you are receiving mail in large numbers ask for Post Box or Post Bag at your
delivery post office. That will ensure greater care and security for your mails and
you can pick them up at your convenience.

If you are residing in a tall multi storeyed building, kindly appreciate the problem
faced at your postman. You should have your own mail-box on the ground floor
only

Inform About Change In

Address
You might be changing your residence or your office, but have you informed your
post office? Please notify change of your address to the delivery post office as
soon as possible, also to those who frequently send you mail, to avoid non
delivery of your articles.
 -: 61 :-

Financial Services
As we have an extensive network, post offices serve the nation by providing
various agency services like banking services. The banking services offered at
post office counter are:

1. Savings Bank Account

2. Recurring Deposit Account
3. Time Deposit
4. Public Provident Fund Account
5. Monthly Income Scheme
6. National Savings Scheme Account,1992
7. National Savings Certificates VIII th issue
8. Kisan Vikas Patras
9. Senior Citizens’ Savings Scheme
 -: 62 :-

Saving Scheme Transactions

Norms
All transactions related to various schemes offered by us are government by
norms fixed by us. The norms are as follows.

Type Savings Activity Post office Time Frame

Opening of account Head post office Same day
Subsequent deposits
Withdrawals Sub Post office Same day
Application given at
P.O where account Within 10 working days
Transfer of account Stands
Application given at
Within 20 working days
transferee P.O.

Same Day
RD Head Post Office
Within 2 days
Sub Post Office
One week
Closure/premature Branch Office/ED
Saving Account closure of account
Within 6 working days
MIS HO Same day
MIS SO Same day
With nomination Within 10 working days
Settlement of deceased Without nomination but
claim case with proof of Within 30 working days
succession
Issue of duplicate
HO & SO Within a week
passbook
Return of passbook
(received for interest Within 10 working days
posting)
Head post office Same day

Issue of certificate Sub Post Office Same day

Extra Departmental
Same day
Certificates Post Office
Application at Post
Within 10 working days
Office of registration
Transfer of KVP/NSC
Application at other
Within 20 days
Post Office
 -: 63 :-

Encashment of Office of issue Same day

IVP/KVP/NSC Other Office Within 30 working days

We aim to provide various savings services within the time frame subject to
fulfillment of your obligations and the other necessary formalities.
 -: 64 :-

CUSTOMER’S OBLIGATION

Don’t Leave Counter Without

A Receipt
Always insist on having a receipt, whether it is at the time of opening a new
account in the Branch Post Office, or handing over your passbook for interest
posting. Please remember a receipt is a proper receipt. Don’t accept receipts on
blank piece of paper even if it is date stamped by post office. Please avoid
keeping signed withdrawal forms in the passbook, somebody might just walk away
with your money. Always insist on signed counterfoil of the pay-in-slip duly
stamped and signed by postmaster for deposit in your account either through cash
or cheque. Please give receipt of amount of withdrawal on the back of the
withdrawal form. You might be wanting to transact through NSS agents/PRF
agents/Mahila Pradhan Kshetriya Bachhat Yojna appointed by the state Govt. and
National Savings Organisation, please get the authenticity of their agency and
receipt verified from the office of transaction and concerned Superintendents of
Post Offices/Postmasters.

Pay Attention To Your

Passbook
After having done a transaction, do a thorough scrutiny of your balance. After
completion of financial year i.e. on 31st March every year, please present your
passbook for interest posting and verification of balance. Have you kept your
savings certificates i.e. KVP/NSC in safe custody? If not please do. As a measure
of abundant precaution, note down their number, office of purchase, date of
purchase etc. at a place where you can easily find them incase you have lost the
certificate and want to inform the authorities.
 -: 65 :-

Do Nominations Properly
Do not neglect or delay nominations in case of accounts or certificates. If you want
to change nominations, please do it as the earliest, correctly according to the
rules.

Premium Services
In response to the specific needs of our customers we are offering various
efficient, time-bound and reliable value added services meeting the needs of
specific customer segments.

Premium services offered include Speed Post (including Speed Post Money
Order), Express Post, Sattelite Mail and other premium services (at some centers)
like Business Post (mass mailing), Gift delivery, corporate Money order etc.

There are a number of National Speed Post centres with Express Parcel Service
facility.
 -: 66 :-
Each speed post centre, in charge of a Manager, is in turn, controlled by the
Business Development centre in office of Postmaster Genera/office of Chief
Postmaster General. In case of your query is not fully answered at the Customer
Care Centre or at the Facilitation Counter you should approach the above-
mentioned controlling authorities.

Delivery Norms For Premium

Products
We give special attention to our premium services. So if you want to avail of
guaranteed time bound services, please make use of our premium services.

Delivery of those products is governed by norms which are dependent on

destination and distance. The norms are:

Type Of Service Day Of Delivery

Speed Post 1-3 days depending upon distance/ destination
Express Post 2-4 days depending upon destination
Satellite Post 1 day between VSAT stations

Life Insurance Schemes

The Department apart from offering postal services also provides insurance cover
to Government/Semi-Government/Public Undertaking employees through Postal
Life Insurance (PLI) schemes. Various PLI schemes that are being offered are
whole Life Insurance, Endowment Assurance, Convertible Whole Life Insurance,
Anticipated Endowment Assurance for 15 years and 20 years. Yugal Suraksha
(Joint Life Insurance) for 5 to 20 years and Rural Insurance

Norms for PLI Activities

Various activities pertaining to Postal Life Insurance are controlled by a time frame
laid down by the Department. The norms are as below:

Within 1 month when all formalities are

Issue of acceptance letter
completed
Issue of Policy Bond Within 3 months when all formalities are completed
Inter- Circle transfer of policies Within 15 days when all formalities are completed
Settlement of claims on maturity completed
Within 30 days when all formalities are completed
in all respects
Settlement of claim on death with nomination Within 3 months when all formalities are completed
 -: 67 :-

Paid up value Within 3 months when all formalities are completed

Loan for policies Within 1 months when all formalities are completed
Acceptance of proposal and issue of PR
One month
Book
 -: 68 :-
All the information regarding PLI that you desire can be obtained from the inquiry
counter and facilitation counter of post offices and also from Development Officer,
PLI located in Regional Postal head quarters or from PLI divisons at the head
quarters of the Postal Circle.

How to get information

You might be wanting information on various services offered by the Post Office.
This can be obtained at the inquiry counter of the Post Office or at of your city.

You can also approach the Postmaster for your special queries.

In case you are using our premium services you can also approach the Manger
Speed Post Center or Officer in charge of Business Development Cell in Regional
Office/Circle Office.

Complaint

We do our best to serve you whether it is at the counter or in delivering mail to

you.

But you may not be fully satisfied with our services and as a result you might want
to bring it to our notice.

To take care of your complaints and suggestions we have a public grievances

redress system. You can lodge your complaint in the post office with the post
master regarding the quality of service that you have received. Your complaint will
be acknowledged. Your complaint will be attended to and disposal norms will be
as follows

Type of service Settlement Time

Within 2 months as far
Counter Service
as possible
Registered articles/insured Within 6 months as far
parcels including A.D as possible

In case you are still not satisfied you can approach the concerned Superintendent of
Post Offices with your complaint. If your complaint is still not satisfied, you can write
to Deputy Director General (Public Grievances), Dak Bhavan, Sansad Marg, New
Delhi-110001 (Phone No:- 011-3737306)

In course of your dealing with post office if you have any specific comments about
the service you have received, please fill up the Comments Card available with
the postmaster which will help us to serve your better.
 -: 69 :-

Compensation

We are not liable for any loss or damage to letters carried by the ordinary
letter service. But in some cases you are entitled to compensation
depending upon the type of service that you have availed. Compensation
claims should be submitted to the Postmaster of the office where you
booked the article after completing the formalities. However we suggest that
you send your valuable mail either by Speed Post or Registered Post.

OUR CITIZEN’S CHARTER

We will treat you with courtesy and consideration

Our staff will be helpful.
We will attend promptly to your enquiries and complaints
We will provide all the necessary information at the Customer Care Centres
& Inquiry Counter
We will speedily redress customer grievances.
We will make posting facilities easily accessible as far as possible

What we offer you:

1. Our Counter Services

We offer our services at the counter

Some of our offices work for extended hours
We are at the counter will provide you with prompt & efficient services

2. Delivery service:-

We deliver at your address

We also have customized delivery

Through Post Box/Post Bag/Deposit Box

We aim to deliver 90% of mail within norms

Delivery norms are available at the Customer Care Center.

3. Financial Services

We offer savings bank and savings certificates services

We offer sattelite transfer of cash
Our transaction norms are available at customer care center
 -: 70 :-

4. Premium Products

We cater to your specific mailing needs through speed post, Express Post,
Satellite Mail, Gift Services etc.

Our delivery norms are available at the Customer Care center

5. Insurance Services

We offer Postal Life Insurance (PLI) & Rural PLI services in various attractive
schemes.
Activities norms are available at the Customer Care Centre.

Useful Tips

Pack & Wrap your article properly. Address your mail correctly.
Post correctly to facilitate fast
Use pin-code always.
delivery.
Pre sort your mail and use Post
Do nominations promptly
Box/Bag
Inform us about your change in Don’t leave counter without a
address receipt
Pay attention to your passbook
 -: 71 :-

NORMS FOR ADMINISTRATIVE FUNCTIONS

With respect to official dealings at the postal headquarters (Directorate),

the time limits/norms as prescribed by Ministry of Finance and Planning
Commission are adhered to on budget related matters. Norms as laid down by
O&M Unit are followed to deal with the following items:-

Parliamentary references - same day

Audit Paras - two weeks

Inter Branch references/clarifications - one week

VIP references - one week

Public references - two weeks

As per O&M guidelines, cases are disposed by not more than three levels.
Ordinarily not more than two working days are taken for disposal of a case by the
officer of the Division. List of pending cases are reviewed by Divisional head on
monthly basis as prescribed

Norms evolved (internal) for disposal of various Items of Work in Admn.

Section

S.No ITEM Max. number of working

days for disposal of
application.
1. Forwarding of applications for higher 10
posts
2. Grant of Leave 15
3. Grant of Increment During the 1st week of the
month in which increment is
due.
4. Honorarium 15
5. Furnishing of various types of reports By the due date
6. Verification of various types of 05
applications e.g. GPF, LTC advance
etc.
7. Pay fixation 10
8. Issue of NOC 15
9. Encashment of unutilized earned leave 07
after retirement
10. Acceptance of nominations of 10
 -: 72 :-

DCRG/Family Pension/GPF

Norms for disposal of cases in Cash &Accounts/Pay Bill Section

S No Item of work Working

days Remarks
required for
disposal of
case
1. GPF 5
Advance/withdrawal
2. GPF & Retirement - On the date of retirement provided
Benefits (Except requisite papers received from DA (P)
CGEGIS)
3. CGEGIS 30 Subject to availability of Service Book
complete in all respects
4. LTC/TA/FTA Advance 5
5. Final settlement of 5
LTC/TA/FTA bills
6. Festival Adv - 2 days before the festival. Application
for festival advance must reach seven
days before the date of festival
7. Honorarium/ - Payment one in a month on 25th of
OTA/Tuition Fee each month in r/o the applications
received by 15th of the month.
8. HBA 30
9. Motor 15 Subject to release of funds by Budget
Car/Computer/Scooter Section
10. Cycle & Other Short 7
term advances
11. Assignment of 5
CGEGIS fund to
financial institutions
12. Medical Advance 5
13. Medical 25 Subject to the claims being complete
Reimbursement
14. Telephone Bills 5
15. Contingent Bills 5
16. News Papers Bills 5 Payment once in a month on 20th of
each month in r/o the applications
received by 15th of the month.
17. Conveyance/Tea/Other 5
Petty bills
18. Air India/India Air Lines 20
Bills
 -: 73 :-

19. Assessment of Income - Twice during the year. Once in Nov.

Tax of each year & the final assessment
in Feb. of each year.
20. Issue of Form 16 - 30th April of each year
21. Submission of Income - 31st May of each year
Tax Return in Form 24
22. Fixation of Pay 15
23. Arrears after pay 30
fixation
24. Periodical Increment - By 15th of each month
Certificates
25. Disbursement of salary - On the last date of each month,
except for the month of March
payment for which is made on the Ist
working day of April.
26. Credit of undisbursed - Before salary date
A/c
27. Schedules - By 10th of each month
28. Service Verification 15
29. GPF Statement of - By 31st July of each year
Class IV Staff
30. GPF Statement of 15 After receiving from DA (P)
Other Staff
31. Reconciliation of - By 10th of each month
Accounts with DA (P)
32. Payment of DA arrears 5
33. Payment of Bonus 10
34. Pay Advance 5
35. Pay Certificate/LPC 15
36. Deposit of Cheques to 2
P.O.
37. Payment by Cashier 2
38. NDMC/MCD 2
Guarantee
39. RE/BE/FG - As per scheduled time
40. Parliament Questions - -do-
41. Periodical Statements - -do-
42. Audit Objection - -do-
 -: 74 :-

Norms for opening for post offices in Rural areas.

The following norms for opening of Branch Post Offices in rural areas came
into effect from 1st April, 1991.

1. Population
a. In normal areas 3000 population in group of villages.
b. In hilly tribal desert and inaccessible areas, 500 population in an
individual village or 1000 in a group of villages.
2. Distance.
a. In normal areas, the minimum distance from the nearest existing
post office will be 3 km/
b. In hilly, tribal, desert and inaccessible areas, the distance limit will be
the same except that the hilly areas, the minimum distance limit can
be relaxed by the Directorate in cases where such relaxation is
warranted by special circumstances which should be clearly
explained while submitting a proposal.

3. Anticipated Income.

a. In normal areas, the minimum anticipated revenue will be 33.33

% of cost.
b. In hilly, tribal, desert and inaccessible areas, the minimum
anticipated income will be 15% of the cost.
 -: 75 :-

Norms for opening of post offices in Urban areas.

1. Initially the SO should be self supporting but at the time of

the first annual review, it should show a 5% profit to be
eligible for further retention.
2. The minimum distance between two post offices is 1.5 km in
Cities with population of 20 lakhs and above and 2 km in
Urban areas.
3. No Extra Departmental PO will be opened in future in Urban
areas.
4. Heads of circles will continue to have powers to relax the
distance conditions in 10% of the cases but this power
should be exercised personally and not by delegation.

Norms for delivery post offices.

1. The proposed delivery office should have a well demarcated

delivery jurisdiction so as to minimize errors in TD Sorting.
2. The minimum strength of postmen justified on the existing
basis should not be less than 7.
3. there will be no requirement of a minimum distance between
the proposed delivery office and the nearest existing
delivery office in view of 1 above.
4. In case of new townships/individual estates and new
colonies, heads of circles and regions will have the power to
relax the condition of a minimum contingent of 7 postmen to
open a delivery sub office or to convert a non-delivery office
in to a delivery office.
 -: 76 :-

MANUAL-5

RULES, REGULATIONS, INSTRUCTIONS, MANUALS AND RECORDS USED

BY EMPLOYEES FOR DISCHARGING FUNCTIONS

S.No. Name of Publication Language

1 P.O. Guide Part-I Diglot

2 P.O. Guide Part-II Diglot
3 PO Guide Part III
4 P.O. Guide Part-IV Diglot
5. Postal Manual Vol. I Diglot
6. Postal Manual Vol. II Diglot
7. Postal Manual Vol.III Diglot
8 Postal Manual Vol. IV Part- I&II Diglot
9. Postal Manual Vol. V Diglot
10. Postal Manual Vol. VI Part-I Diglot
11 Postal Manual Vol. VI Part-II Diglot
12 Postal Manual Vol. VI Part-III Diglot
13. Postal Manual Vol. VII Diglot
14. Postal Manual Vol. VIII English
15. Rules for Branch Offices Diglot
16. F.H.B. Vol.I English
17. F.H.B Vol. II Diglot
18 Foreign Post Manual Diglot
19 Schedule of Financial Powers Diglot
20 Postal Accounts Manual Vol. I Diglot
21 Postal Accounts Manual Vol.II Diglot
22 Appendix – V to PAM-Vol. I English
23 Appendix –V to PAM – Vol. I Hindi
24 P.O. S.B. Manual Vol. I Diglot
25 P.O. S.B. Manual Vol. II Diglot
26 Manual of Appointment & Allowances English
27 Post Office Insurance Fund Diglot
28 S.B. Control Pairing & Internal Check Diglot
Original
29 Alphabetical List of Post Offices English
30 All India PIN Code Directory English

In addition to the above, the Manual of Office Procedure, Service Rules such as
FR SR, Leave Rules, PF Rules, LTC Rules, Pension Rules, Conduct Rules, CCS
(CCA) Rules, GFRs, Notes on office procedure, Rules of Conduct of Business in
 -: 77 :-
LS/RS etc. are referred to. Details are available on the website
http://persmin.nic.in
 -: 78 :-

The following Rules and Manuals are referred in respect of Savings Bank
Operations and services:

¾ The Government Savings Banks Act, 1873

¾ The Government Savings Certificates Act, 1959
¾ The Post Office Savings Bank General Rules, 1981
¾ The Post Office Savings Account Rules, 1981
¾ The Post Office Recurring Deposit Rules, 1981
¾ The Post Office Time Deposit Rules, 1981
¾ National Savings Scheme Rules, 1992
¾ Post Office (Monthly Income Account) Rules, 1987
¾ Indira Vikas Patra Rules, 1987
¾ National Savings Certificates (VIII Issue) Rules, 1989
¾ Kisan Vikas Patra Rules, 1988
¾ National Savings Scheme Rules, 1987
¾ The Post Office Savings Certificates Rules, 1960
¾ Senior Citizens Savings Scheme Rules, 2004
¾ Post Office Savings Bank Manual Volume I
¾ Post Office Savings Bank Manual Volume II

1. POST OFFICE GUIDE PART-I

The Post Office Guide Part I relates to Inland Post. It contains clauses related
to
¾ Organization of the Department,
¾ Type of Post Offices,
¾ Buiness Hours,
¾ Post Office Holidays,
¾ Payment of postage, stamps and stationery,
¾ Franking machine,
¾ Spoiled or defaced stamps,
¾ Fictitious stamps,
¾ General rules as to packing,sealing and posting, manner of affixing
postage stamps,
¾ Methods of address,
¾ Certificate of posting,
¾ Recall of posted article,
¾ Delivery of mails,
¾ Refusal of article,
¾ Obligation to pay charges,
 -: 79 :-
¾ Recovery of charges due,
¾ Payment of money orders,
¾ Post boxes, post bags,
¾ Identity cards,
¾ Post restante,
¾ Redirection,
¾ Instruction regarding address change,
¾ Post office monopoly in the conveyance of letters,
¾ Legal responsibility of the post,
¾ Services which cannot be claimed,
¾ Licenses for sale of postage stamps,
¾ Secrecy,
¾ Non-exchange of postage stamps and stationery,
¾ Acceptance of small coins,
¾ Articles addressed to deceased persons,
¾ Liability to detention of certain mails,
¾ Facilities provided by postmen in rural areas,
¾ Issue of post office forms,
¾ Acceptance of cheques,
¾ Last dates for payment of dues,
¾ Letter and parcel post,
¾ Special packing instructions,
¾ Letter cards,
¾ Post cards,
¾ Business reply service,
¾ Book packets,
¾ Book packets containing printed books,
¾ Book packets containing periodicals,
¾ Pattern and sample packets,
¾ Blind literature, packets,
¾ Registered newspapers,
¾ Parcel,
¾ Air mail services,
¾ Registration,
¾ Insurance,
¾ Value payable articles,
¾ Official postal articles,
¾ Prohibited articles,
¾ Money orders,
¾ Telegraphic money orders,
¾ Indian postal order,
¾ Philately,
¾ Postal life insurance.
 -: 80 :-

2. POST OFFICE GUIDE PART-II

Post office Guide part-II relates to Foreign Post. It contains clauses relating to

¾ definition of ‘Foreign Post,

¾ category of Foreign Postal Articles,
¾ Universal Postal Union,
¾ Asian Pacific Postal union,
¾ General applicability of Inland Regulations,
¾ general regulations applicable in the Letter Post,
¾ Conditions relating to various classes of Letters Post i.e. Post
cards, Printed papers, Small Packets and Literature for Blinds,
¾ Conditions relating to various special services in the Letter Posts,
Parcel Post, Insured Parcels,
¾ Compensation for loss, damage or abstraction of contents,
¾ Parcels for delivery free of all charges and fees,
¾ money order, Air Mail Money orders, Telegraphic Money orders,
¾ British Postal order, Irish Postal order,
¾ V.P. and C.O.D. Services,
¾ Custom Control, Prohibitions and Restrictions,
¾ Enquiries and Complaints, Prohibitions and Restrictions applicable
to various Countries and Details of countries providing optional
services and other special provisions.

3. POST OFFICE GUIDE PART –III

It has two volumes containing the list of Post offices.

4. POST OFFICE GUIDE PART- IV

Post office Guide Part-IV relates to Post office Savings Bank and Post
office Saving Schemes. It consists of the sections relating to
¾ Post office Saving Bank General Rules,
¾ Post office Savings Accounts rules,
¾ Post office Time Deposits Rules,
¾ Post office Recurring Deposit Rules,
¾ Post office Savings Certificates Rules,
¾ National Savings Certificates (VI- Issue),
¾ National Savings Certificates (VII-Issue),
¾ National Savings Certificates (VIII-Issue) and
¾ Social Security Certificates Rules.
 -: 81 :-

5. POSTAL MANUAL VOLUME –I

POSTAL MANUAL VOLUME –I CONTAINS THE FOLLOWING ACTS AND

RULES:-

¾ The Indian Post office Act 1898

¾ The Indian Post office Rules, 1933
¾ The Government Savings Banks Act 1873
¾ The Post office Cash Certificates Act 1917
¾ The Post office Savings Banks (Nomination) Rules, 1960
¾ The Government Savings Certificates Act, 1959
¾ The Government Savings Certificates Rules, 1960
¾ Post Boxes order, 1956

6. POSTAL MANUAL VOLUME –II

Volume–II Contains Rules relating to: -

¾ Organization of the Department,
¾ Appeal and petition,
¾ Institutions and defense of civil suits,
¾ Criminal proceedings,
¾ Employment of Govt. pleader,
¾ Compensation for loss of property,
¾ Medical aid,
¾ Security deposits,
¾ Stock,
¾ Forged, counterfeit and defaced postage stamps, coins and
currency,
¾ Printings,
¾ Contracts,
¾ Buildings,
¾ Budget estimates and control and
¾ Misc. rules relating to official display of National flag, National
anthem and National song, Naming and Changing of name of
Post office, Correspondence, Cover containing official
documents, Initial and signing the documents, Erasing, Case
mark system, Personal files, Manual correction slip, Admittance
of stranger, Maintenance of order and tidiness in office, Inland
Postal Service articles, Transmission of official correspondence
by foreign Post, Service money order, Reports and returns,
Secret and confidential papers, Books and publications, Maps,
Annual Reports, Behavior with Public, Publication for sale,
Departmental Identity Card, Thumb and finger impression, Deep
 -: 82 :-
changing of surname, Uniforms, Production of record before
Courts.
 -: 83 :-

7. POSTAL MANUAL VOLUME –III

This postal manual contains rules on the following chapters and schedules:

¾ Discipline
¾ Central Civil Services (Classification, Control and Appeal) Rules
1965,
¾ Rules relating to appointments, penalties, and appeal of
employees excluded from the operation of the Central Civil
Services (Classification, Control and Appeal) Rules 1965, and
¾ Schedules showing the administrative powers of the different
classes of Officers of the Indian Postal Department, Other than
those vested in and exercised by them under (1) the Indian Post
office Act and the Indian Post office Rules, (2) Rules for
guidance of Depositors in Post office Savings Bank, (3) The
cash Certificate rules, and (4) Compilation of fundamental and
supplementary Rules.
 -: 84 :-

8. POSTAL MANUAL VOLUME-IV (WITHOUT APPENDICES)

This Postal manual contains general rules relating to: -

¾ Appointment and Promotion

¾ Transfer and Posting
¾ Leaves
¾ Pension and Gratuities and
Special rules for Appointment and Promotion of: -
¾ Gazetted Officers of Post office and RMS
¾ Non-gazetted officer of Post office and RMS
¾ Class-IV servants of Post office and RMS
¾ Class-IV servants of Circle office
¾ Class-IV servants of Postal Dispensaries and
General Rules relating to: -
¾ Revision of Establishments and
¾ Establishment of Post offices and RMS.

8. POSTAL MANUAL VOLUME-IV (APPENDICES)

This Volume consists of Appendices relating to: -

¾ Rules for recruitment of Indian Postal Services Class- I Junior

and Senior Time Scale
¾ Rules for recruitment of the Post of Time Scale Clerks of Post
offices and Sorter in RMS
¾ Rules for recruitment to the service of RMS Sorters and clerks in
Post offices
¾ Rules for recruitment to the service of clerk in RLO
¾ Rules for recruitment to the Cadre of Postmen, Village Postman
and mail guards.
¾ Rules for recruitment to the cadre of Postal Asst. in Circle offices
and Administrative offices.
¾ Volunteers for Army Postal Services
¾ Central Civil Services (Extra Ordinary Pension, Rules)
¾ Grant of honoraria for setting Question Papers, Valuation of
Answer books and for Supervision and Investigation duties in
respect of various Departmental Examination.
¾ Rules for recruitment to the Cadre of Stenographer.
¾ Rules relating to Departmental Examination.
 -: 85 :-
¾ Rules for recruitment to the Post of Accounts officer.
¾ Rules for recruitment to the Post of Daftaries and Jamadars.
 -: 86 :-
¾ Rules for recruitment to the cadre of Asst. Hindi Supervisors.
¾ Rules for recruitment to the cadre of Postal Asstt. In PSD.
¾ Rules for recruitment to the cadre of Postal Asst. in CSD.
¾ Syllabus for on the job training of candidates appointed as clerks
in Mail Motor Service.
¾ Rules for recruitment to Work Shops and Stores
¾ Rules for recruitment to the Cadre of PA, SBCO
¾ Rules for recruitment to the cadre of Overseer
¾ Rules for recruitment to the Post of Asstt. Supdt. Posts and
Inspector Posts
¾ Rules for recruitment to the Post of Office Supdt. In Postal Circle
Office
¾ Rules for recruitment to the Post of Staff Car Driver
¾ Rules for recruitment to the Post of Auxilliary Nurse Midwives
¾ Rules for recruitment to the Post of Nurses (non- resident)

9. POSTAL MANUAL VOLUME –V

This volume contains the rules on the following subjects: -

¾ Definitions
¾ Miscellaneous Rules
¾ Investigation
¾ Transmission of mails under the weighment system and
appendices relating to rules for treatment of Navel Mail by Post
and RMS offices
¾ Issue of Sorting List and Conventions
¾ Period of Preservation of Records

10. POSTAL MANUAL VOLUME-VI Part-I

This Postal manual contains rules relating to: -

¾ Mails.
¾ Sorting.
¾ Delivery.
¾ Deposits.
¾ Registration.
¾ Parcel.
¾ Insured.
¾ Valuable Payable Articles and
¾ Miscellaneous Rules.
 -: 87 :-

11. POSTAL MANUAL VOLUME-VI Part-II

This Postal manual contains rules relating to: -

¾ Money Orders.
¾ Indian Postal Orders.
¾ British Postal Orders and
¾ Irish Postal Orders

12. POSTAL MANUAL VOLUME-VI Part-III

This Postal manual contains rules relating to: -

¾ Sub-accounts.
¾ Accounts in Sub Post Offices.
¾ Duties of Postman.
Duties of Letter Box Attendants and Appendices.

13. POSTAL MANUAL VOLUME-VII

Postal Manual –VII contains Rules relating to: -

¾ Transit Section and Mail Offices.

¾ Sorting Mail Offices.
¾ Record offices.
¾ Mailmen and Van Attendants.
¾ Mail Operations.
¾ Bag Accounting.
¾ Camp Articles.
¾ Governing the Relations between Railway Administration and
Post office in regard to train timings.
¾ List of work-papers issued to Sections and Mail Offices and.
 -: 88 :-
¾ Misc. Rules relating to Railway Mail Services.
 -: 89 :-

14. POSTAL MANUAL VOLUME-VIII

Postal Manual Volume –VIII contains Rules relating to: -

¾ Personal duties of Heads of Circles and Misc. Rules related to

Circle Offices.
¾ Personal duties of Assistant Superintendents of Post/ Inspectors
of Posts.
¾ Personal duties of Town Inspector Of Post offices/ Public Inspector
of Post offices.
¾ Personal duties of Overseers and Postmen.
¾ Personal duties of Assistant Superintendents/ Inspectors of
Railway Mail Service.
¾ Stock Depots.
¾ Returned Letter Offices.
¾ Breaks and
¾ Accidents.

15. RULES FOR BRANCH OFFICES

This book contains rules on the following subjects for the guidance of
GDSs working in Branch offices: -
¾ Mails
¾ Sorting
¾ Delivery
¾ Registration
¾ Parcels
¾ Money orders
¾ Postal orders
¾ Accounts
¾ Telegram and
¾ Miscellaneous Rules relating to function of Branch Offices.

16. FINANCIAL HANDBOOK VOLUME I

This volume contains the following Chapters.

¾ INTRODUCTORY
 -: 90 :-
¾ General Principles and Rules
¾ General Outlines of the Systems of Accounts
¾ Relations with Audit
¾ Cash
 -: 91 :-
¾ Supply of Funds and Other Remittance Transactions
¾ Revenue and Miscellaneous Receipts
¾ Pay and Allowances: General Rules
¾ Bills of Gazetted Government Servants
¾ Establishment
¾ Contingent Charges
¾ Miscellaneous Charges
¾ Loans and Advances to Government Servants
¾ Sanction
¾ Depots
¾ Buildings and Railways Mail Service Vans
¾ Provident and Other Funds
¾ Miscellaneous Subject and appendices on the following matter
¾ Table of Concordance.
¾ List of Financial Rules
¾ Different classes of receipts exempt from Stamp Duty
¾ Instructions for regulating the enforcement of responsibility for
losses, etc.
¾ Rules regarding the destruction of accounts records appertaining
to the accounts audited by the Indian Audit Department
¾ List of remittance transactions of Post Offices with other
departments under the Government of Indian audit Department.
¾ List of remittance transactions of Post Offices with other
departments under the Government of India
¾ List of remittance transactions with private firms etc.
¾ Rules regulating the preparation of Last Pay Certificates in case of
transfer on duty or of return from leave.
¾ Statement showing the disbursing offices at which office
establishment pay bills of the Indian Posts and Telegraphs
Department (including the Posts and Telegraphs Audit Offices) are
cashed.
¾ Procedure for disbursement of pay and allowances of
establishment.
¾ Miscellaneous rulings relating to office expenses.
¾ List of important items to be classified under ‘Other Contingencies’
and list of important articles in common use in the Posts and
Telecommunications Departments, the cost of which should be
classified under ‘Liveries and Uniforms’. ‘Operational and Minor
Equipment for Post Offices and RMS Offices’ and ‘Purchase and
Repair of furnitures’ below contingencies.
¾ Rules for the supply of articles and subsidiary instructions for the
guidance of officers who are required to make purchase of stores
required for the public service.
 -: 92 :-
¾ Instructions for the purchase of stores through Central Purchase
Organization (Director-General, Supplies and Disposals, New
Delhi/India Supply Mission, London/India Supply Mission,
Washington).
¾ Rules regulating the purchase of Stationery Stores for the public
service.
¾ Directions regulating Inter-Departmental transfers.
¾ Rules relating to the procedure of work done in Postal Seals
Office, Aligarh.
¾ Conditions governing issue of Government Drafts.
¾ Hints on detecting counterfeit coins
¾ List of approved Banks
¾ Application form for advance/final withdrawal from Provident Fund.
¾ Application forms for final payment of balances in the Provident
Fund, etc.
¾ Objects of the P&T Development Fund and Revenue Reserve
Fund, etc.
¾ Procedure for accounting of certain categories of deposits.
¾ Co-operative Credit Society Dues.
¾ History of the convention governing relations between P&T and
General Revenues.
¾ Procedure for the accounting of advances on account of pay and
traveling allowances on transfer.

17. FINANCIAL HAND BOOK VOLUME- II

This Financial Hand Book consists the rules relating to: -

¾ Supply of stamps
¾ Revenue Receipts
¾ Post office Accounts
¾ Railway Mail Service Accounts
¾ Miscellaneous Charges
¾ Pension Payments
¾ Miscellaneous subjects and appendices
¾ Table of Concordance
¾ Rules for supply and Distribution of stamps
¾ Rules relating to payment of interest on stock certificates
¾ Rules relating to the procedure to be followed when the status of a
Post office is changed or when a Post office is closed.
¾ Rules relating to the conveyance of mail and construction, haulage
and maintenance of Postal Vehicle and
¾ List of forms referred in Rules and Appendices in this volume.
 -: 93 :-

18. FOREIGN POST MANUAL

Foreign Post Manual contains the rules relating to: -

¾ General Principles of the Universal Postal Union, Acts of the Union,

Asian Oceanic Postal Union, Letter Post Items, Terms and
Expressions commonly used in international post, Books of
reference published by the International Bureau and the Postal
administrations, Correspondence with other Administrations,
Methods of Payment. Prepayment of Postage in Cash, Free
Postage, Treatment of cotraband and prohibited articles,
Counterfeit or fraudulent stamps and impressions, Preservation of
records.
¾ Outward Surface Mails
¾ Inward Surface Mails
¾ Closed Surface mails in Transit
¾ Outward Air Mails
¾ Inward Air Mails
¾ Closed Air mails in Transit
¾ Closed Air mails in Transit
¾ Naval mails
¾ Bags
¾ Enquiries and Responsibility for Loss, Damage Etc.
¾ Surface Letter mail Accounts
¾ Accounts Related to Air Mail Conveyance Dues
¾ General Principles relating to Parcel Service
¾ Outward Surface Parcels
¾ Inward Surface Parcels
¾ Closed Surface Parcel mails in Transit
¾ Outward Air Parcel Mails
¾ Inward Air Parcel Mails
¾ Closed Air Parcel mails in Transit
¾ Enquiries and Responsibility for Loss, Damage Etc. in Case of
Parcels
¾ Parcel Accounts
¾ V. P. And C.O.D. System
¾ Foreign Money Orders
¾ “Through” Foreign Money Orders
¾ Foreign Telegraphic Money Orders
¾ Method of Settlement of Account
¾ General Account With The United Kingdom
¾ Budget and Statistics And Appendices consisting the
 -: 94 :-
¾ Names of members countries of the UPU and the Optional
Agreements to which they subscribe
 -: 95 :-
¾ Names of the offices to which or offices to whom enquiries relating
to unregistered item should be Addressed in different countries
¾ List of Foreign Countries/ Administrations for which an Enquiry
regarding registered article should be forwarded direct to the office
of destination instead of the office of Exchange.
¾ Names of the Countries for which Mumbay, Kolkata, Delhi, Chennai
and Patna function as office of Exchange for surface parcels
¾ Mode of settlement of balance of accounts with Foreign
Administration
¾ List of currencies in which payments are to be made or receipt
accepted by India
¾ Name of countries/ territories, which insist on a separate Dispatch
Note for each Parcel.

19. SCHEDULE OF FINANCIAL POWERS

This Schedule contains the financial Powers of the following authorities/

officers of the Deptt. Of Posts: -

¾ Postal Services
¾ Board
¾ Director General, Postal Services
¾ Head of Circle
¾ Regional Director/ Area manager
¾ Senior Supdt. of Post offices, Senior Supdt. of RMS, First Class
Postmaster (including Presidency Postmaster),Dy. Director Foreign
Post Mumbai, Supdt. Foreign Post Kolkata and New Delhi, Group
‘B’ Postmaster
¾ Supdt. of Postal Seals, Aligarh.
¾ Principal of Postal Training Centre
¾ Dy. Supdt of RMS
¾ Director/Dy. Director PLI Kolkata
¾ Supdt. of Postal Stores Depot.
¾ Accounts Officer, ICO (SB) and Central Pairing Officer, New Delhi.
¾ Manager MMS.

20. POSTAL ACCOUNTS MANUAL VOLUME –I

This manual contains rulings on the following subjects: -

 -: 96 :-

¾ Definitions and general system of Accounts.

¾ Organisation and Control
¾ Postal Accounts Work
 -: 97 :-
¾ Book and Compilation
¾ Remittances
¾ Annual Accounts of Central Govt.
¾ Transfer Entries Journal and Ledger
¾ Cost Calculation
¾ Pension
¾ Service and other Funds
¾ Capital
¾ Account
¾ Misc. Checks
¾ Checking of Receipt
¾ Entitlement, Authorisation, and Ddrawal of Pay and Allowances of
Group ‘A’ or ‘B’ officers
¾ Internal Check Inspection and Appendices relating to
¾ Extent of Checks and Review, conducted in Postal Accounts Office
¾ Statement /Returns dealt with in the Account Current Section
¾ Period of preservation and destruction of records in Postal
Accounts Offices
¾ List of Forms Referred to in Postal accounts Manual Vol. I
¾ List of Account heads of the Postal Receipts and Disbursements
(printed separately)

21. POSTAL ACCOUNTS MANUAL VOLUME –II

This manual contains rulings on the following subjects: -

¾ Government Securities
¾ Post office Certificates
¾ Section (I) – Inland Money Order
¾ Section (II) – Foreign Money Order
¾ Indian Postal Orders
¾ British Postal Order
¾ International Reply Coupons
¾ Irish Postal Order
¾ Savings Bank etc.
¾ Custom Duty
¾ Army Postal Service Accounts and Appendices relating to: -
¾ Periodical Returns to be rendered by the Branch Postal Accounts
Offices
¾ List of Forms referred to in this Manual
 -: 98 :-

22 & 23. APPENDIX –V TO THE POSTAL ACCOUNTS MANUAL VOL-I

¾ This Appendix contains List of Account Heads of Department of

Posts Receipts and Expenditure.

24. POST OFFICE SAVINGS BANK MANUAL VOLUME –I

This Manual contains Rulings on the following subjects: -

¾ Savings accounts
¾ Recurring Deposit Accounts. Duties and Responsibilities of
postmaster
¾ Time Deposit Accounts
¾ Public Provident Fund Accounts
¾ National Savings Scheme 1987
¾ Monthly Income Account Scheme1987 and Appendices relating to: -
¾ Cheque System in Post office Savings Bank
¾ Pay Roll savings scheme
¾ Preservation Period of SB Records
¾ Memo of admission of SB transfer
¾ Register of Verification memos for withdrawal of Rs. 2500/- and
above at BOs/ Single handed SOs
¾ Claim Application form for settlement of SB Account of the
deceased depositor, where the claim is prepared on legal evidence
of heirship.
¾ Sanction for the payment of the amount of a Saving Bank Account in
the name of a deceased depositor
¾ Application for the purpose of availing the facility of automatic
transfer from SB Account to RD account
¾ Register of automatic transfer from SB to RD account
¾ Proforma for the Register of applications for transfer received and
advices of transfer dispatched
¾ Application for issue of a duplicate Pass book
¾ Incentive scheme for GDS Sub and Branch Postmaster
¾ Payment of P&T and Railway Pensioners through Post office
Savings Bank.
¾ Questionnaire for inspection of Saving Bank Branch and CO of
Head Post office by the Accounts Officer ICO (SB)
¾ Questionnaire for inspection of SBCO by the Officer of the Circle
office – Regional Director and Sr. Supdt./ Supdt. Os/Postmaster
Gazetted.
¾ Responsibility of Divl. Supdt. towards SBCO
¾ Questionnaire for inspection of the office of AO ICO (SB)
 -: 99 :-
¾ Statistical Highlights
¾ Syllabus for training of SB Counter Assistants
¾ Syllabus for training of Supervisor in SB Work.
 -: 100 :-

25. POST OFFICE SAVINGS BANK MANUAL VOLUME II

SAVINGS CERTIFICATES

¾ Definitions
¾ Delegation of duties
¾ Stocking and supply of certificates
¾ Custody of Certificates
¾ Maintenance of the Stock Register
¾ Disposal of surplus stocks
¾ Yearly lists of unsold certificates
¾ Yearly list of unclaimed certificates
¾ Application for purchase of certificates- Signing of
¾ Application on behalf of Minors
¾ Modes of payment for certificates purchased
¾ Scrutiny of application for purchase and procedure for the issue of
certificates
¾ Issue of Preliminary receipt
¾ Provisional receipts for certificates
¾ Purchase of certificates by persons living aboard.
¾ Sale of certificates independently by selected branch post offices
¾ Sale of certificates through authorized Agents and payment of their
commission through Post Office
¾ Maintenance of the applications for purchase.
¾ Disposal of Applications of purchase received at Branch Offices
¾ Preparation of Journals of certificates issued
¾ Payment of certificates by branch offices authorized to do
certificates work independently.
¾ Identity Slips.
¾ Encashment of Certificates
¾ Payment of Annual Interest.
¾ Credit of Annual Interest in SB Accounts
¾ Payment of Annual Interest through banks
¾ Encashment of Certificates of minors.
¾ Encashment of Certificates purchased from Provident Fund
¾ Encashment of certificates held in joining names
¾ Encashment of certificates at Branch Post Office.
¾ Encashment of certificates at an office other than the office at
Registration.
¾ Partial payment and exchange of certificates
¾ Journals of certificates discharged and annual interest paid
¾ Memo of admission of payment
¾ Nomination
¾ Change of name of holder
 -: 101 :-
¾ Transfer of certificates from one Post Office to another
¾ Transfer of certificates from one holder to another
¾ Pledging of certificates as security
¾ Disposal of unclaimed and undeliverable certificates
¾ Certificates spoiled before issue
¾ Loss or theft of certificates before issue and from the custody of
post office after issue.
¾ Loss, theft, destruction, mutilation of defacement of certificates in
the custody of the holder
¾ Issue of duplicate certificates
¾ Attachment of a certificate by a Court of Law.
¾ Confiscation by Customs or Excise Authorities.
¾ Payment of savings certificates to an authority empowered under
the law
¾ Clerical or arithmetical mistakes in the issue of certificates
¾ Encashment of certificates held by Army and Air Force personnel
¾ Payment of the value of certificates in the name of deceased
holders
¾ Head Office Weekly/Monthly Summaries
¾ Certificates Voucher List
¾ Social Security Certificates
¾ Sale of NSCs to non-Resident Indians
¾ Issue of a certificate to non-Resident Indian on encashment
¾ Kisan Vikas Patra-Procedure to be followed.
¾ Indira Vikas Patra-Procedure to be followed
¾ Schedule of fees to be charged. And appendices
¾ Register of duplicate certificates issued
¾ Intimation of seizure of NSCs
¾ Claim application forms, where nomination registered
¾ Claim application forms, for claims on legal evidence
¾ Sanction of deceased claim cases
¾ Register for watching settlement of claims
¾ Period of preservation of records.

26. MANUAL OF APPOINTMENTS AND ALLOWANCES

This manual contains rulings relating to: -

¾ Classification and Status of Services of Gazetted officers, Central

Services class I, II, III, IV.
¾ Additions to Pay other than Recurring Honoraria
¾ Additions to Pay (Recurring Honoraria)
 -: 102 :-
¾ Classification and Status of Services Excluded from the Operation
of the Civil Services (Classification Control and Appeal) Rules and
Appendices relating to: -
 -: 103 :-
¾ Medical aid to employees of the Deptt.
¾ Children’s Education Allowance to Central Government Employees.
¾ Reimbursement of tuition fees in respect of children of Central Govt.
Employees
¾ Dearness Allowance
¾ Winter Allowance
¾ Rates of Compensatory Allowance (Other than cost of living, Water
and house rent allowance)
¾ House rent allowance in lieu of free quarters
¾ List of officers entitled to rent free quarters
¾ Recovery of charges from officials who have been allotted
insufficient accommodation
¾ Central Civil Services (Revised Pay) Rules.

27. POST OFFICE INSURANCE FUND

This manual contains rules relating to: -

¾ Definitions
¾ General Rules
¾ Life Insurance and Endowment Assurance
¾ Manner of effecting Insurance
¾ Manner of realizing Premia
¾ Payment of Policies
¾ Reduction, Discontinuance or Commutation and other alterations.
¾ Surrender of Policies
¾ Policies held by Persons who have left the govt. service
¾ Lapsing of Policies
¾ Revival of Policies
¾ Loan on Policies
¾ Post office Insurance Fund: Whole life Assurance–Table I
¾ Post office Insurance Fund: Endowment Assurance – Table II
¾ Post office Insurance Fund: Convertible Whole life Assurance- Table
III
¾ Post office Insurance Fund: Anticipated Endowment Assurance
Table IV and
¾ Appendix relating to Procedure to be followed in connection with
Proposals submitted by Defence Services Personnel.
 -: 104 :-

28. POSTAL MANUAL OF S.B. CONTROL PAIRING

AND
INTERNAL CHECK ORGANISATION

This Manual contains rules relating to: -

¾ S.B. Control Procedure

¾ C.T.D. Control Procedure
¾ F.D. Control Procedure
¾ R.D. Control Procedure
¾ T.D. Control Procedure
¾ C.D.S. Control Procedure
¾ P.P.F. Control Procedure
¾ N.S.A. Certificate Control Procedure
¾ Procedure for Pairing Organisation
¾ Functions of I.C.O. (S.B) and Appendices relating to: -
¾ Particulars of Register to be maintained by the Control Organisation
¾ Calender of returns to be submitted by the Control Organisation
¾ Particulars of statements to be submitted by the A.O., I.C.O. (S.B.),
to circle Office and Postal Directorate.
¾ And annexures containing the specimens of the registers referred to
in this Manual.

29. ALPHABETICAL LIST OF POST OFFICES

This book contains: -

¾ Alphabetical list of Name of Post offices

¾ Their status,
¾ Name of Head Post office,
¾ Name of State/UT and
¾ Postal Index Number of that Post office.

30. ALL INDIA PIN CODE DIRECTORY

This Directory contains: -

 -: 105 :-
¾ Name of Post office
¾ Postal Index number of the Post office
¾ Their status
¾ Name of Head Post office,
¾ Name of State/UT
 -: 106 :-

MANUAL-6

A STATEMENT OF THE CATEGORIES OF DOCUMENTS HELD BY US OR

UNDER OUR CONTROL

General

The primary documents held by the Department relate to the work papers
in respect of various products and services. These documents include the
records of movement and delivery of accountable articles like Registered
Letters, Insured Letters, Insured Parcels, Money Orders, Speed Post, Value
payable articles. The record of movement of mailbags is also available. All
these records are available for a limited period of 6 months to 18 months
depending on the product. It is not possible to retain records beyond the
prescribed period due to administrative reasons and space limitations. These
documents can be made available to public on request, especially in cases
relating to accountable articles with acknowledgements where the
acknowledgements have been misplaced and not received by the sender as
required by him/her. The records relating to financial, savings bank and postal
life insurance are also available in the post office and related administrative
offices.

Specific
In addition to the documents relating to operations mentioned above, the
respective offices have custody of the files dealt with by them in the discharge
of their functions. Other documents available with nodal branches are as
follows:-

Name of Section/ Division Documents

Corporate Planning Section ™ Draft National Postal Policy and related

documents/papers
™ Papers related to Expenditure Reforms
Committee (ERC) and Manpower
Planning of the Department.
™ India – Reference Manual Portion
relating to DOP from 2002 to 2005.
™ Economic Survey portion pertaining to
DOP from 2002 to 2005.
™ Data/Information furnished to
Economic Editors Conference from
-: 107 :-

2003 to 2005.
 -: 108 :-

™ Approved Plan documents from 1st

Plan to 10th Plan.
™ Annual Plan Documents from 2002 to
2003 onwards up to 2005-06.
™ Material pertaining to DOP related to
Standing Committee on Information
Technology from 1992 to 2004-05.
™ Communication/Interface with Planning
Commission.

STT Section ™ Book Of Information and Annual Report

Integrated Finance Wing ™ General Financial Rules/Delegation of

Financial Rules prescribed by Ministry
of Finance.
™ Delegation of Financial Power to
Secretary and Member of the Postal
Services Board.
Vigilance Section ™ Documents relating to investigation of
complaints of corruption against
officers of the Department and
documents relating to disciplinary
cases which are secret/confidential in
nature.
Planning Section ™ Files dealing with important policies
relating to expansion/rationalization of
the network.
™ Policies relating to provision of
letterboxes fulfillment of Universal
Service Obligation.
™ Norms for opening of post
offices/Punchayat Sanchar Seva
Kendras.
™ Upgrading/Downgrading and closing of
post offices.
™ Calculation of income-cost norms for
post offices.
™ Action Take Note on recommendations
of the Standing Committee of
Parliament.
™ Papers related with collaborations
made for optimizing the network.
 -: 109 :-

™ Papers relating to target allocations

under annual plans and achievement
made by various circles in respect of
expansion of postal network and
provision of infrastructural equipment to
rural post office.
™ Reference received from circles with
proposals for opening of post offices or
renaming of post offices.

Mails Division ™ MIS on Mail Operations

™ All India Postal Index Number (PIN)
Code Directory.
™ Standard Format for Notice Inviting
Tender for carriage of mail by Private
transporter
™ Standard format for Notice Inviting
Tender for carriage of Domestic Mail by
Private Airlines.

Establishment Section ™ Time Factors for different items of work

for deciding the establishment
requirements of each office with
respect to all categories of staff.
™ Time factors for activities related to
various services and operations of the
Department.
™ Norms for supply of postal franking
machine for use in post offices.
™ Method for calculation of income and
cost of post offices.
™ Standard of work for jobs in
Departmental libraries.
™ Instructions for performance of various
functions.

Philately Section ™ Monthly statement of promotion and

development of philately (Revenue
Statement)
™ Monthly statement with regard to
opening of philatelic deposit account
(PDAs).
™ Monthly statement of fund utilization.
™ Monthly statement of stock position of
postage stamps and stationery.
 -: 110 :-

Public Grievances Section ™ Citizens Charter

™ Compendium for redressal of public
grievances.
™ List of computerised customer care
centres
™ Quarterly statement of complaints
™ Statement on special drives

Welfare & Sports Section ™ Financial Assistance in cases of death

of Postal Employees/GDSs etc
™ Financial Assistance in case of death
of Postal Employees /GDSs etc.
due to terrorist activity/ dacoits etc.
while on duty.
™ Financial Assistance in case of death
of Postal employees /GDSs etc. while
on duty due to accidents.
™ Financial Assistance in case of death
of Postal Employees /GDSs etc. by
terrorists, robbers etc. while not on
duty.
™ Financial Assistance in cases of natural
calamities, Fire and floods
™ Financial Assistance in cases of
prolonged and serious illness /major
Surgeries.
™ Financial assistance for regular
employees/ GDSs suffering from TB.
™ Grant of Financial Assistance for Extra
Ordinary Leave and Half Pay Leave
due to prolonged illness.
™ Financial assistance for purchase of
Mechanical/ Motorized Tricycle for
orthopaedically handicapped
employees
™ Grant of educational assistance to the
children of Postal Employees.
™ Incentive for excellence in academic
achievement for Xth & XIIth Class.
™ Scholarships for UPSC Examinations.
™ Scholarships for SC/ ST employees for
Departmental Examination and higher
education.
™ Scholarship for development of
individual personality.
-: 111 :-

™ Grant of Scholarships and transport

charges to handicapped children of
Postal Employees
™ Financial assistance for Excursion
Trips.
™ Financial assistance to the Central
Postal Ladies
™ Organisation and its subordinate
organizationsin the Circles
™ Financial Assistance to tailoring
classes.
™ Holiday Homes
™ Financial assistance to Recreation
Clubs.
™ Financial Assistance to Residents
Welfare Associations.
™ Augmentation of Welfare Fund by
voluntary contributions from the staff
™ Grant of financial assistance on
compassionate grounds.
™ Facilities to Sportspersons prescribed
by Department of Personnel and
Training
 -: 112 :-

MANUAL-7

ARRANGEMENT FOR CONSULTATION

DAK ADALAT

Dak Adalats are held at circle level in the first instance on a quarterly basis
since11.10.90. The Adalat, chaired by the Head of Circle with two other
Members covers Pension cases and all types of problems relating to postal
services like delay in transmission of mails, speed post articles, parcels,
money orders, savings bank, cash certificates and counter services, Ultimate
aim is to provide an on the spot redressal to the complainant.

To avoid public inconvenience, under the orders of Minister of Stage (c),

its scope was further extended upto the Divisional level on quarterly basis. It is
chaired by the Divisional head.

POST FORUM
A new venture to foster better relationship with clients and to create a ready
responsiveness to public needs. Post Forum was introduced on 10.9.90. Post
Forum is a representative body of users of a post office to advise the post
office on matters of its service in public interest conceived in the widest sense.
It consists of not more than 7 (seven) Members. They shall be users of the
post offices. It meets every three months. Initially it was ordered to be
introduced in at least three major post offices in circles. Gradually, the number
of such Forums has increased as each post office where the Citizens Charter
of the Department has been implemented is supposed to have a post Forum.

‰ Apart from the consultation in the above two bodies, consultations at

the formal levels takes place in the form of correspondence and
reference from the public. The Standing Committee of Parliament
and Consultative Committee where elected representatives are
Members, Working Groups and Steering Groups where important
stakeholders and experts are involved in decision making are also
important consultative bodies whose views are important in the
policy decisions of the Department.
‰ In 1998, the Department of Posts had constituted a Standing
Committee for conceptualizing design of new services and
identifying appropriate technology comprising representatives from
Department of Telecom. Department of Electronics, NIC and IIT,
Delhi. The committee is now known as Technology Advisory
Committee.
 -: 113 :-
‰ Staff Associations/Unions are consulted under JCM Scheme.
‰ A philatelic Advisory “Committee (PAC) functions in the Department
of Posts to advise the Government about the issue of
Commemorative/Special Postage Stamps and other allied matters of
philately including formulation of guidelines for issue of such stamps
to ensure philatelic value of the stamps when issued. It is a
recommendatory body. The terms of each non-official member of
this committee is for a period of two years from the date of issue of
the notification, or until further orders, which ever is earlier. It was
last reconstituted by notification dated 22.2.05, 12.4.05, 25.4.05 and
10.5.05. It functions under the chairmanship of Hon’ble MOC&IT.
Hon’ble MOC&IT in- charge of the DOP is the co-chairman of the
committee. This committee comprises official members from the
Department of Posts, Department of Economic Affairs and certain
non-official members who are selected by a set procedure. They
comprise Members of Parliament, eminent philatelists and prominent
personalities from the fields of Art and Culture.

o Department Promotion Committees are constituted for the purpose

of giving benefits of promotion/financial upgradation to the staff of
various cadres. Other types of committees like Circle Management
Committee, Official Language implementation Committee, Sports
Committee, Tender Committee etc. are constituted periodically as
and when the occasion demands. The minutes of such committees,
however, are not opened to the public.
 -: 114 :-

MANUAL-8

BOARDS, COUNCILS, COMMITTEES AND OTHER BODIES

The Postal Services Board comprising the Chairman (Secretary,

Department of Posts), Member (Operations and Marketing), Member
(Development), Member (Personnel) is the apex policy making administrative
body. The Board reports to the Hon’ble MOC&IT and MOS(C&IT). The
JS&FA of the Department is a permanent invitee to the Board. It is assisted by
the Secretary, Postal Services Board. Its meetings are attended by other
Senior Officers as required according to the issues discussed. The
deliberations are not open to the public but the decisions arrived at on
important issues are well publicized.

The Standing Committee and Consultative Committee of Parliament play a

special role in formulation and implementation of the policies and programmes
of the Department.

The recognized staff unions, which hold meetings with the Postal Services
Board under the JCM arrangement also have a say in the decisions of the
Department.

POSTAL SERVICES STAFF WELFARE BOARD (PSSWB):

Postal Services Staff Welfare Board has been formed with the objective to
promote, develop, organize and exercise overall control in respect of staff
humanities and Welfare Institutions, sports, athletics and cultural activities etc.
Hon’ble Minister of Communications and Information Technology is the Chairman
and Secretary Posts is the Executive Vice Chairman of the Board. Inter-alia, the
Board is also represented by 7 Staff members and three members from
recognized Unions.

On a similar pattern the Circle Welfare Board have been formed in all the
Circles under the presidentship of the respective Chief Postmasters General.
Secretary Postal Services Board is the President of Postal Directorate Staff
Welfare Board.

The Board receives grants-in-aid for the purposes stated above from the
Consolidated Fund of India. A part of the above, not exceeding 30%, is
earmarked for sports. The funds for the Circle Welfare Boards come from the
Grants made out of the Central Welfare Board and voluntary contributions.
 -: 115 :-

POSTAL SPORTS BOARD:

The Postal Sports Board has been formed with the objective to promote,
develop, organize, exercise overall control in respect of sports, athletics and
cultural activities including tournaments, exhibitions, meets and festivals incidental
to these matters. Secretary Posts is the Chairman and Member (Development) is
the Vice Chairman of the Board. Inter-alia the Board is also represented by the
Circle representatives.

On a similar pattern the Circle Sports Boards are formed in all the Circles
under the presidentship of the respective Chief Postmaster General.

The finances of the Postal Sports Board comprise of grant-in-aid out of

the Postal Services Staff Welfare Fund. The funds for the Circle Sports Boards,
inter-alia, comes out of the Grants made by the Postal Sports Board, income from
shows, tournaments and souvenirs etc.
 -: 116 :-

MANUAL-9

A DIRECTORY OF OFFICERS AND EMPLOYEES

MINISTER FOR COMMUNICATIONS & IT

2nd Floor, Dak Bhawan, New Delhi
Designation Name(S/Shri) Direct EPABX Residence
Minister Dayanidhi Maran 23716637 23072222
23716628 (Fax) 23795353
23716631
PS K. Sanjay Murthy 23716637 26887967
23716628
23716631
23712213
OSD V.A.K. Nambiar 23716637 20306599 24678458
23716628
23716631
Addl. PS A. Mahalingam 23716637 20306599 26115046
23716628
23716631
Addl PS V. Gowthaman 23716637 20306599
23716628
23716631
MINISTER FOR COMMUNICATIONS & IT Electronic Niketan, 6 CGO
Complex, Lodhi Road New Delhi - 110 003
Minister Dayanidhi Maran 24369191 (Fax) 23072222
24362626 23795353
24362333
PS K. Sanjay Murthy 24324332 23036812 26887967
24320445
OSD V.A.K. Nambiar 24362626 23036800 24678458
24369191
Addl PS A. Mahalingam 24362432 23036734 26115046
24322422
Addl PS V. Gowthaman 24364700
24364949
 -: 117 :-

MINISTER OF STATE FOR COMMUNICATIONS MOS (C& IT)

1st Floor, Sanchar Bhawan, New Delhi
Minister of Dr. Shakeel Ahmad 23372246 23073333
State
23714243
PS Hukum Singh Meena 23372246 24122828

23372247
OSD Rasheed Ahmad 23372246
23372247
Addl PS C.N. Mishra 23372246 23743353
23372247
1st PA Zia-ur-rehman 23372246 23717766
23372247
MINISTER OF STATE FOR COMMUNICATIONS MOS (C& IT) 3rd
Floor, Dak Bhawan, New Delhi - 110 001
Minister of Dr. Shakeel Ahmad 23096172 23036219 23073333
State 23096167

PS Hukum singh Meena 23096172 23036219 24122828

23372160
OSD Rasheed Ahmad 23096172 23036219
23372160
Addl PS C.N. Mishra 23096172 6219 23743353
23372160
1st PA Zia-ur-rehman 23096172 6219 23717766
23372160
 -: 118 :-

POSTAL SERVICES BOARD

Dak Bhawan, Sansad Marg New Delhi - 110 001
Designation Name Direct EPABX Residence
(S/Shri) 2303
Secretary (Posts) R. Ganesan 23096060 23036670 23385278
& Chairman PS
Board
Member (P) G. Mohana Kumar 23096078 23036495 26112627

Member (D) Ms. Jyotsna Diesh 23096080 23036612 26147476

Member (O&M) Dr. U. Srinivasa 23096082 23036683 26886438

Raghavan

JS & FA Ms. Rekha Gupta 23096083 23036905 24670692

Secretary (PSB) Ms. P. Gopinath 23096088 23036492 24652353

HIGHER ADMINISTRATIVE GRADE OFFICERS SR. DEPUTY DIRECTORS

GENERAL

Sr. DDG (MM) Ms. Promila Ray 23096092 23036657 23096116

Sr. DDG (PO&I) Ms. Anju Dasgupta 23096097 23036267 23383980

SENIOR ADMINISTRATIVE GRADE OFFICERS

DEPUTY DIRECTORS GENERAL

DDG(CP) Ms. Shoba Koshy 23096087 23036433 23070922

DDG(Estt.) A. K. Sharma 23096044 23036947 26141933

 -: 119 :-

DDG(FS) Ms. P. Gopinath 23096088 23036492 24652353

DDG(Estates) Ms. Rameshwari Handa 23096089 23036287 22617694

DDG(IR) Ms. Anjali Devasher 23096090 23036962 24649721

DDG(Med.) 23096091 23036465

DDG(P) P. T. S. Kumar 23096093 23036795 23381482

DDG(PG&QA) Ms. Kalpana Tewari 23096094 23036172 95120-2511985

DDG(Phil) Ms. Kavery Banerjee 23096084 23036831 26258819

DDG(PAF) Ms. Divya Malhotra 23096096 23036711 24354224

DDG(Tehnology) S. Sarkar 23096098 23036816 26180599

DDG(Vig.) P. K. Gopinath 23096099 23036655 24652353

DIRECTORS

Admn & CP, PN Amitabh Kharkwal 23096005 23036669 262667777

FA P. K. Swain 23096011 23036873 26177651

FS R. K. B. Singh 23096102 23036963 26268052

E & MM P. S. Sareen 23096026 23036745 26131541

PG & WS Ms. Achla Bhatnagar 23096015 23036715 26496839

OL Dr. Pushp Lata Singh 23096017 23036515 24604770

 -: 120 :-

PA - I Ms. Vidushi Chaturvedi 23096019 23036867 23388551

PA - II Ms. Udita Chandra Kumar 23096018 23036414 26492510

Phil Niraj Kumar 23096020 23036727 29941397

PO & I R. K. Kashyap 23096008 23036654 23387379

SR & Legal Subhash Chander 23096021 23036686 28544797

Staff V. P. Singh 23096103 23036656 26256633

SPN R. S. Yadav 23096122 23036193 26112097

Tech - I P. K. Bisoi 23096032 23036329

Tech - II P. D. Tehering 23096023 23036814 24627252

T&E K. K. Sharma 23096024 23036698 26142426

Vig. S. C. Barmma 23096101 23036668 26261686

VP Ms. Pratibha Nath 23096025 23036299 26102680

Sr. PPS to Secy J. P. Srivastava 23096060 23036563 95120- 2633433

(Posts)

ASSISTANT DIRECTORS GENERAL

Admn. G.P. Pillai 23096027 23036555 24616712

Bldg. Rajinder Kumar 23036212

IC/Computer Lopamudra Mohanty 23036587 23383536

 -: 121 :-

Accounts K. C. Das 23036402

CP A. Govindarajan 23096028 23036463 23711481

Costing & Rates Bhajan Singh 23036417 28333332

ACAO (IC) Ambika Prasad 23036955 25910230

DE S.K. Bahl 23096029 23036264

Estt. Ms. Hena Usman 23096030 23036726 26345261

Estt.I S.S. Mehra 23096037 23036741 27561605

FA P. C. Panda 23036298 95124- 2461716

SBPG Ms. Shobha Madhale 23036684

GA B.S. Chopra 23036523 23699594

23036983

GDS Anand Prakash 23096031 23036132

IM Prannoy Sharma 23096112 23036343 24652802

INV - I Ashok Kumar 23036313 23074161

INV - II T. D. Krishnan 23036137

IR MS. Amarpreet Duggal 23096113 23036638 23367549

Medical Om Prakash 23036629 22442010

MPP M.S. Rawat 23036802

 -: 122 :-

PA (Admn.) S.C. Agrawal 23096033 23036155

Pen R.P. Saroj 23036904

PG Shailendra Ku. Dwivedi 23714602 23036038 26141001

Phil Sachin Kishore 23096034 23036862 95120- 2504288

PLG Sanjay Singh 23096035 23036419

PO R. S. Kardam 23096013 23036902

ADG (BS&SC) Ms. Manisha Mishra 23096036 23036793 26522699

ADG & Project Ajesh Dubey 23096114 23036224

Manager
(IMTS&MF)
ADG &Project P.C. Pratihari 23036336
Manager (NSD)
SCT Mahendra Kumar 23036239

SGP B. P. Pant 23036356

SPN R. Srinivasan 23036561 23342529

STT 23036354

Tech. Rajesh Singh 23096032 23036329

Vig. I S.S.K. Rao 23036349 22778544

Vig. II A.P. Shrivastava 23036341 95120-2630304

 -: 123 :-

VIg. III Bharat Ram 23036339 24101951

Dy. Director N. Vinod Kumar 23036292

(Tech)
23036481
System Analyst

ENGINEERING WING
C.E. (Civil) B.K. Bindal 23096067 23036450 25850587

S.E (C) HQ V. K. Jain

S.E. (P&D) V. K. Jain 23096069 23036475 22720535

S.E. (Elect.) V.K. Dogra 23636588 95129-5258000

Sr. Architect Parmjit Singh 23036331

NATIONAL INFORMATICS CENTRE

Technical Dr. Rakesh Gupta 23096022 23036569 27317762

Director

P.S.A. Shiv Kumar 23314708 23036528 23073575

S.S.A. Ravi Kumar 23314708 23036528 23382056

PARLIAMENT CELL
Under Secy. Dr. Vincent Barla 23357600 23036833
26961983

RESIDENT AUDIT OFFICE

Director Ms. Malashwari 23714343 23036921 23328222

General Prashad
P&T Audit
 -: 124 :-

FAX NUMBERS OF DAK BHAWAN

Secretary (Posts) 23096077

Member (P) 23096079
Member (D) 23096081
Member (O&M) 23096117
JS & FA 23096083
Sr. DDG (MM) 23096092
Sr. DDG (PO&I) 23096097
DDG (CP) 23096086
DDG (Estt.) 23096044
DDG (Estates) 23096089
DDG (P) 23096093
DDG (Phil.) 23096084
DDG (PAF) 23096196
DDG (Tech.) 23096007
DDG (Vig.) 23096099
Director (E&MM) 23096026
Director (M. Mgt.) 23096100
Director (FA) 23096011
Director (WS/PG) 23096015
Director (PA II) 23096018
Director (SR & Legal) 23096021
Director (Staff) 23096103
Director (T&E) 23096024
Director (VP) 23096025
ADG (PA Admn) 23096106
ADG (Phil.) 23096034
ADG (IR) 23096104
ADG (MO) 23096105
ADG) & Project Manager (IMTS &MF) 23096108
SB / PG Cell 23096107
Under Secretary (Parlt.) 23357600
SO (Parlt.) 23327057
 -: 125 :-

BUSINESS DEVELOPMENT DIRECTORATE

DAK BHAWAN, SANSAD MARG, NEW DELHI - 110 001
Designation Name (S/Shri) Direct FAX Residence

CGM (BD) Raghav Lal 23096055 23096144 23074040

DDG(MM&TS) Ms. Devika Kumar 23096095 23096095

GM (M) M.S. Bali 23096056 23096126 23388436

GM (P) S. K. Chakrabarti 23096057

AGM Ms. Manju Pandey 23096110 26177127

Director Ms. Smita Kumar 23096100 23096100 26184789

(M.Mgt)

AGM (P&L) T. J. Banerjee 23096025 23096025

Director (MV) T. K. Sen 23096016 23096016 26264834

DGM (M) 23096074

DGM (O) Navin B. Jambulkar 23096075

ADG (MO) Sushil Kumar 23096105 23096105 95120-2504322

DIRECTORATE POSTAL LIFE INSURANCE\

CHANAKYAPURI POST OFFICE COMPLEX
NEW DELHI - 110 021

CGM S.C. Sarma 24673587 26876809 26197085

Addl. GM V. Pati 24674794 26876809 23073483

24673958
 -: 126 :-

POSTAL STAFF COLLEGE, INDIA

C.G.O. COMPLEX, GHAZIABAD - 201 001
FROM DELHI AND NCR CODE-95120 STD CODE-GHD-0120
Designation Name (S/Shri) Direct FAX Residence

Director Harinder Singh 2789060 2789503 22750870

Addl. Director Ms. Indu Gupta 2789061 2789679 2789770

Jt. Director-I A. K. Roy 2789394 2789394 2789083

Jt. Director -II Ms. Trishaljit Sethi 2789070 2789070 2789505

Jt. Director -III S. Rajendera Kumar 2789466 2789466 2789370

ANDHRA PRADESH CIRCLE

Dak Sadan, Abidas, Hyderabad - 500 001
STD CODE-HYD-040
Pr. Chief Postmaster T.S. Govindarajan 24744555 24744555 27847622
General

Ddg (Medical) B. Narasimham 24741415 24746699 23112282

Director Postal Services M. Sampath 24743943 24613299 23307227

(HCR)

Postmaster General, Yesodhara Menon 24744833 24600052 27843336

Hyderabad Region

Director Postal Services, Sharda Sampath 24745198 24742479 23307227

Hyderabad Region

Director of A/Cs (Postal) S. Tarachand 24741704 24734929 23704040

Hyderabad-500 001
 -: 127 :-

Postmaster General, K.V. Sundar Rajan 250210 250700 227922

Kurnool Region
Kurnool - 518 005

Director Postal Services, M. Venkateswarlu 251384 250700 220174

Kurnool

STD CODE-VJA-0866
Postmaster General 2494685 2493709 2479564
Vijayawada Region,
Vijayawada - 520 010

Director Postal Services, 2496324 2495830 2470352

Vijayawada

STD CODE-VM-0891
Postmaster General, S.K. Chakrabarti 2544934 2544934 2544931
Visakhapatham Region
Visakhapatham-530 013

Director Postal Services Lalitendu Pradhan 2544930 2544934 2544481

Visakhapatnam

ASSAM CIRCLE
4th Floor, Meghdoot Bhawan
Panbazar, Guwahati - 781 001
STD CODE-GUW-0361

Chief Postmaster General S.K. Das 2603636 2544838 2604646

Director Postal Services M.R. Pania 2540130 2543563 2730996

(Hq)
Director Of A C/S (Postal) B. Prasad 2547380 2540216
/ CIFA
Guwahati - 785 024
STD CODE-DBR-0373
Postmaster General, A.N.D. Kachari 2329131 2329138 2302833
Dibrugarh Region,
Dibrugarh - 786 001
 -: 128 :-

POSTAL TRAINING CENTRE

Guwahati - 781 001
STD CODE-GUW-0361

Director Ms. J. Charukesi 2607701 2607699 2607702

BIHAR CIRCLE
Patna GPO Complex, Patna - 800 001
STD CODE-PT-0612

Chief Postmaster General S.P. Singh 2225051 2225011 2225151

Director Postal Services Anil Kumar 2225019 2204808 2225571

(Hq)

Director Of A/Cs (Postal) Dr. Brajesh Singh 2223152 2224468

Patna - 800 001 2224468

SE (C) Patna -800 001 N. K. Singh 2224446 2224446 2570111

STD CODE-MZ-0621
Postmaster General, A.R.A. Sah 2282593 2282793 2281865
Muzaffarpur Region,
Muzaffarpur - 812 001

Director Postal Services T. Q. Mohammad 2284171 2287958 2283178

(N) Muzaffarpur

POSTAL TRAINING CENTRE

Darbhanga - 846 005

STD CODE-DRN-06272

Director Ram Bharosa 246191 246147 246192

 -: 129 :-

CHHATTISGARH CIRCLE
Raipur - 492 001

STD CODE-RYP - 0771

Chief Postmaster General Prithvi Raj Kumar 2233400 2233194 2422100

Director Postal Services B. N. Tripathy 2534194 2236671

CAO/IFA B. S. Kanwar 2236495 2274805

DELHI CIRCLE
Meghdoot Bhawan, Lind Road, New Delhi- 110 001

STD CODE-ND - 011

Chief Postmaster S. Samant 23620144 23627114 26886296

General

Postmaster General Ms. Meera Handa 23554892 23550270 24350492

Director Postal Services Ms. Vandita Kaul 23553135 23515403 24358651

(P)

Director Postal Services K. K. Sinha 23554350 23682031

(R)

Director of A/Cs (Postal) / A. P. Singh 23813103 23811561 95120-950432

IFA
Delhi - 110 054

Director, Foreign Post, Ms. Meera Ranjan 23239375 23235501 24627252

New Delhi-110 002 Tshening
 -: 130 :-

GUJARAT CIRCLE
Khampur, Ahmedabad - 380 001

STD CODE-AM - 079

Chief Postmaster Ms. Radhika 25505424 25505275 26441450

General Doraiswamy

Director Postal Services Lt. Col. D.S. Chauhan 25501230 25505397 26468169
(Hq)

Director of A/Cs (Postal) P.B. Parmar 25510090 25502440 22162939

Ahmedabad-380 001

STD CODE-AM - 079

SE (C) H.C. Kadam 27412400 27492075

P.O. Bldg. Narmpura
Vistar Ahmedabad -380
013
STD CODE-RJ - 0281

Postmaster General, Ms. M. Iawaphinaw 2233200 2238928 2242090

Rajkot Region,
Rajkot - 360 001

Director Postal Services. Jitendra Gupta 2225003 2238928 2573126

Rajkot

STD CODE-VD - 0265

Postmaster General, 2791890 2792427

Vadodara 2784921
Region,
Vadodara 390 002

Director Postal Services, Anurag Priyadarshee 2794915 2792457 2785300

Vadodara
 -: 131 :-

POSTAL TRAINING CENTRE

Vadodara - 390 001

Director Ms. Manju Kumar 2482686 2484538 2483167

HARYANA CIRCLE
107, The Mall Road, Ambala - 133 011

STD CODE-AB - 0171

Chief Postmaster General 2603100 2603763 2603000

Director Postal Services V.C.Roy 2603424 2632072

Director Of A/Cs (Postal) Ms. Kavita Singh 2602801 2603975

Cao/Ifa

SE (C) V.K. Chadha 2643202 2641546

Ambala.
GPO Complex,
Ambala - 133 011

HIMACHAL PRADESH CIRCLE

Kaithu, Shimla - 171 009

STD CODE-SM - 0177

Chief Postmaster K. C. Nair 2629000 2620351 2808609

General

Director Postal Services S. K. Gupta 2629001 2620846 2803603

STD CODE-SUNDERNAGAR - 01907

Director of A/Cs(Postal) Amarjeet Singh 266250 266475 267620

at Sundernagar/ IFA
 -: 132 :-

JHARKHAND CIRCLE
Doranda HO Complex, Ranchi - 834 002

STD CODE-RCH - 0651

Chief Postmaster Kamleswar Prasad 2482345 2480153 2482346

General

Director Postal Services Anil Kumar - II 2480503 2480154 2482318

2480152

KARNATAKA CIRCLE
Beaulieu, Palace Road, Banglore - 560 001

STD CODE-BG - 080

Chief Postmaster Ms. Meera Datta 22258832 22202607 25560800

General

Director Postal K. Prakash 22255824 25559960

Services (Hq)

Postmaster General, Ms. S. Nair 22255293 26564266

Sk Region
Bangalore -560 001

Director Postal S.P. Rajlingam 22255293 22268342 23634792

Services,
Sk Region,
Bangalore

Director of A/Cs Dr. Janaki 22865120 22867644 25705229

(Postal) Ananthakrishnan
Bangalore- 560 001

CE (C) S&E Zone, R.P. Katiyar 22259618 2203042 26565161

Bangalore
 -: 133 :-

SE (HQ) N.S. Niranjan 22259231 22203041 23621284

Bangalore

SE© D.S. Meshram 22207163 22250716 25704820

Bangalore

SE (E) S.H. Govinda 22872124 22874063

Bangalore

STD CODE-DWR - 0836

Postmaster General, H. K. Sharma 2742001 2740237 2742002

Nk Region,
Dharwad-580 001

Director Postal Charles Lobo 2740400 2447753

Services,
Dharwad

POSTAL TRAINING CENTRE

Mysore - 570 010

STD CODE-MY - 0821

Director V.K. Gupta 2520437 2522023 2521050

KERALA CIRCLE
Thiruvananthapuram - 695 033

STD CODE-Thiruvananthapuram - 0471

Chief Postmaster General M. P. Rajan 2308300 2306500 2313000

Director Postal Services K. Ramachandirann 2302330 2340222

(Hq)

Director of A/Cs (Postal) N. Perumalsamy 2463840 2393080 2207200

Thiruvananthapuram-
695 033
 -: 134 :-

STD CODE-KOCHI - 0484

Postmaster General, M.S. Ramanujan 2391800 2393080 2207200
Central Region
Kochi - 682 016

Director Postal Services, Shibu M. Job 2391700 2663863

Kochi

STD CODE-KOZHIKODE - 0495

Postmaster General, K. P. Sethy 2767900 2765091 2381500

Northern Region,
Kozhikode- 673 011

Director Postal Services, K. Prakash 2766210 2382858

Kozhikode

Madhya Pradesh Circle

Bhopal - 462 012

STD CODE-BP - 0755

Chief Postmaster General Ms. Madhu 2550838 2556547 2430200

Narayanan 2553776

Director Postal Services B. Sarangi 2550624 2556547 2430810

(Hq)

Director of A/Cs(Postal) Satish Kumar 2778867 2778867

Bhopal

STD CODE-ID - 0731

Postmaster General, O. S. Veerwal 2702723 2701432

Indore-452 001

Director Postal Services, L.N. Sharma 2701440 2701432 2490678

Indore
 -: 135 :-

MAHARASHTRA CIRCLE
Mumbai GPO Building,2nd Floor
Mumbai - 400 001

STD CODE-MUMBAI - 022

Chief Postmaster Ms. K. Noorjehan 22620049 22620829 23643647

General

Postmaster General Ms. Humera Ahmed 22621890 22620088 26610155

(MM)

Postmaster General A.P. Srivastava 22620673 22620741 24166742

(MR)

Postmaster General Col. K. C. Mishra 22614488 22665948

(FM) Vsm
Mumbai - 400 001

Director Postal Ms. Manju P.Pillai 22621539 22621290

Services (Hq),
Mumbai

Director Postal Ashish Kumar 22665686 22624469

Services,
Mumbai

GM (Finance) A. S. Nikhade 22692870 22693011

22692953

Director, S. K. Chowdhury 22620693 22624199 22620230

Mumbai GPO 22262323
Mumbai - 400 001

SE (C) Surya Prakash 24098243 24098443 24321774

Postal Civil Circle,
3rd Floor, Sion PO,
Bldg.,
Mumbai - 400 022
 -: 136 :-

Sr. Architect V.S. Bali 24034191 24034191 25931634

Sion PO, Bldg. 24034181
Mumbai - 400 022

STD CODE-AGH- 0240

Postmaster General, S.K. Sinha 2370822 2370064 2370424

Aurangabad
Camp Po Compound,
Aurangabad – 431002

Director Postal G.K. Samant 2370186 2370030

Services,
Aurangabad

STD CODE-PANAJI- 0832

POSTMASTER A. K. A Joshi 2225225 2446344 2281246

GENERAL, 2446344
Goa Region,
Panaji,
Panaji-403 001

STD CODE-NP- 0712

Postmaster General, Col. Om Prakash 2560517 2561805 2565986

Dak Sadan, 2523006
Shankarnagar Square,
Nagpur - 440 010

Director Postal Services, M.E. Haque 2561796 2564110 2560255

Nagpur

Director of A/Cs(P) Smt. S.P. Zaheer 2533970 2564816 2543050

Nagpur-440 001 2564816
STD CODE-PN- 020
Postmaster General, A.B. Joshi 26126157 26125368 26126100
Pune Region
Pune - 411 001
Director Postal Services, Sandeep Patnaik 26121175 26139002
Pune
 -: 137 :-

NORTH EASTERN CIRCLE

Shillong - 793 001

STD CODE-SH - 0364

Chief Postmaster General A. Ghosh Dastidar 2220579 2223034 2222760

2223800 2226129

Postmaster General Lalhluna 2226164 2504392 2222548

2504799 2222326

Director Postal Services Abhinav Walia 2224922 2223455 224500

(Hq)

CAO /IFA I. Pangernungsang 2224260 2224260 2224366

Director of A/Cs(Postal)
Shillong

STD CODE-AGT- 0381

DIRECTOR POSTAL Mangminthang 2323800 2323800 2209707

SERVICES,
Tripura Dn.,
Agartala - 791 001
STD CODE-AIZWAL - 0389

Director Postal Services, 2328024 2328641 2328025

Mizoram Dn
Aizawal - 795 001

STD CODE-IP - 0385

Director Postal Services, 2220264 2443844

Manipur Dn.
Imphal - 795 001
 -: 138 :-

STD CODE-ITANAGAR- 0360

Director Postal Services, Rakesh Kumar 2214937 2212325
Arunachal Pradesh Dn.,
Itanagar - 791 111
STD CODE-KHM-0370

Director Postal Services, 2290597 2290601 2245328

Nagaland Dn.,
Kohima - 797 001

ORISSA CIRCLE
Bhubaneswar - 751 001

STD CODE-BBS- 0674

Chief Postmaster General Ms. Indira Krishna 2392000 2394790 2400500

Kumar

Director Postal Services S. Swain 2391426 2391788 2391100

(Hq)
STD CODE-BBS- 0674

CIFA Anil Kishore 2392296 2394055 2504782

Bhubaneswar-751 001

STD CODE-CK- 0671

Dy. Director of A/Cs (P) S.R.Swain 2600227 2601228 2643378

Cuttack-753 004

STD CODE-BJ- 0680

Postmaster General A.N.Nanda 2201555 2212100 200100

Berhampur (GM)
Berhmapur - 760 001

Director Postal Services, 2222101 221400

Berhampur
 -: 139 :-

STD CODE-SMB- 0663

Postmaster General, 2400026 2410230 2400501

Sambalpur Region,
Sambalpur

Director Postal Services, S. K. Kamila 2401009 2410230 2401201

Sambalpur

POSTAL PRINTING PRESS

Bhubaneswar - 751 010

STD CODE-BBS- 0674

Manager S.C. Dash 2580680 2580680 2370860

PUNJAB CIRCLE
Chandigarh GPO Bldg. 3rd Floor Sector - 17/E
Chandigarh

STD CODE-CHD- 0172

Chief Postmaster General L.K.Puri 2706700 2721670 2639428

Postmaster General K.L. Khanna 2709572 2704740

Director Postal Services Ms. Sukhvinder Kaur 2704813 2711721 2695636

(Hq)

Director Postal Services, Ms. Madhuri Dabral 2709087 2713464 2747443

Chandigarh Sharma

Director (F) Ms. Sharon S. Gupta 2726524 2636044

 -: 140 :-

RAJASTHAN CIRCLE
Sandar Patel Marg. Jaipur - 302 007

STD CODE-JP- 0141

Chief Postmaster General Ms. Manjula Prasher 2372020 2366151

Director Postal Services Ms. Sarita Singh 2376470 2369779 2385100

Director of A/Cs(P) Shivendu Gupta 2623673 2620647 2370330
Jaipur-302 004

STD CODE-AR- 0145

Postmaster General, Jaswinder Singh 2433602 2433101 2626228

Southern Region,
Ajmer-305 006

Director Postal Services, Shailendra Dashora 2432602 2433101 2643411

Ajmer

STD CODE-JPR- 0291

Postmaster General, Faiz-Ur-Rehman 2432800 2432940 2432870

Western Region,
Jodhpur-342 001

Director Postal Services, P. K. Tripathi 2430902 2432940 2432902

Jodhpur
 -: 141 :-

TAMIL NADU CIRCLE

Anna Road, Chennai - 600 002

STD CODE-CHENNAI- 044

Chief Postmaster General Ms. Vatsala Raghu 28520367 28521199 24671809

GM (PA & F) Ms. Radha A. 28260272 28260273 24469171

Nanjanath

Postmaster General (MM) Ms. Karuna Pillai 28521608 28521154 24469366

Postmaster General, T. Paneerselvam 28520276 28521989 26441375

Chennai City
Region, Chennai

Director Postal Services B. Selvakumar 28520241 28528500 24899877

(Hq)

Director Postal Services, Sumathi 28521496 28521496 26440634

Chennai City Region Ravichandran

Director Foreign Post D. V. Mahesh 25240963 25240962

& Mktg. 25240965
Chennai - 600 001

Director of A/Cs K. Geethanjali 28278013 28273320 22313825

(P) Cheenai- 600 008

STD CODE-MA- 0452

Postmaster General , A. Annamalai 2532244 2530593 2529012

Southern Region,
Madurai-625 002

Director Postal Services, K.Balasubramanian 2531893 2530593 2530873

Madurai
 -: 142 :-

STD CODE-CBT- 0422

Postmaster General, (WR) Ms. Shanthi Nair 2554100 2553700 2233800

Coimbatore-641 002 2556939 2545082

Director Postal Services, V. Rajarajan 2543001 2431000

Coimbatore 2546412

STD CODE-TR- 0431

Postmaster General, Hilda Abraham 2463600 2463605 2463699

Central Region,
Trichy-620 001

STD CODE-TR- 0431

Director Postal Services, R. Anand 2460637 2461758 2415199

Trichy
POSTAL TRAINING CENTRE
Madurai - 625 022
STD CODE-MA- 0452

Director P.P.Adithian 2690030 2690689 2690031

UTTAR PRADESH CIRCLE

4, Hazratganj, Lucknow - 226 001

STD CODE-LW- 0522

Chief Postmaster General Ms. V. T. Sheth 2622000 2616855

Director Postal Services Ms. Abha Singh 2614488 2616812 2311333

(Hq)

Director of A/Cs Rajeev Kant Pal 2374075 2371994 2331600

(P) Lucknow- 282 001
 -: 143 :-

STD CODE-AG- 0562

Postmaster General, Kamlesh Chandra 2363310 2267716 2363810

Agra Region
Agra - 282 001

Director Postal Services, Ms. Ranju Prasad 2363315 2261606 2361188

Agra

STD CODE-KP- 0512

Postmaster General, Ms. Neelam 2306022 2306366
Kanpur-208 001 Srivastava

Director Postal Services, Chandra Prakash 2306176 2306968 2381884

Kanpur

STD CODE-GR- 0551

Postmaster General, Kulbir Singh 2200844 2203024 2233699

Gorakhpur-273 008

Director Postal Services, Bahadur Singh 2201966 2200895 2200293

Gorakhpur

STD CODE-BR- 0581

Postmaster General, R.R.P. Singh 2427005 2427426 2427015

Bareilly-243 001

STD CODE-BR- 0581

Director Postal Services, Ms. Asha Rani 2427225 2411136 2422944
Bareilly

STD CODE-AD- 0532

Postmaster General, Ashutosh Tripathi 2624887 2420372 2623288

Allahabad

Director Postal Services, Udai Krishna 2623775 2624331 2401606

Allahabad
-: 144 :-
 -: 145 :-

POSTAL TRAINING CENTRE

Saharanpur - 247 002

STD CODE-SHN- 0132

Director H.C. Agrawal 2644247 2647477 2643555

UTTARANCHAL CIRCLE
Dehradun - 248 001

STD CODE-DN- 0135

Chief Postmaster General Ms. Suneeta Trivedi 2658396 2650065 2658045

Director Postal Services Ms. Amrit Raj 2658806 2761677

WEST BENGAL CIRCLE

Yogayaog Bhawan, Kolkata - 700 012

STD CODE-KOLKATA- 033

Chief Postmaster General P.K. Chatterjee 22120070 22120811 25255537

22253800

Director Postal Services P.M. Lal 22120139 22120122 24499985

(Hq)

DDG (Medical) 22120374 22120374

Postmaster General, M.Kumar 22121880 22120077 24439498

Kolkata Region, Kolkata 22253646

Director Postal Services, S. Das 22120231 22121917 24647491

Kolkata

Postmaster General (MM) A.S. Prasad 22259909 22121286

 -: 146 :-

Postmaster General, J. Panda 22121080 22121051 22409080

(SB Region) 22253929
Kolkata-711 112

Director Postal Services, G. Bhattacharya 22120144 22120692 24635010

SB Region Kolkata

Director Foreign Post K.K. Bhagat 22481523 22481523 24487079

Kolkata

Director (PLI) Harpreet Singh 22105789 22105788 24654368

7, Kailaghat Street,
Kolkata - 700 001

GM (PA & F) A. Rakshit 22121656 22120526 24369515

22120155
Director of A/Cs (P) T. De 22121393 25544847
Kolkata-700 012

Director GPO A.K. Gupta 22105150 22105611 24485292

Kolkata - 700 001

SE (C) A.K. Ganguli 22120858 22120860

Sr. Architect Ms. S. Biswas 22120676 22120676 23557524

Kolkata - 700 012 22120280

STD CODE-SLI-0353

Postmaster General, John Samuel 2436550 2436530 2520852

North Bengal& Sikkim 2436530
Region,
Siliguri - 734 401

Director Postal Services, 2436700 2435222 2436529

Nb & Sikkim Region

STD CODE-GTK- 03592

Director Postal Services, 222610 222165

Sikkim State (Gangtok)
 -: 147 :-

ARMY POSTAL SERVICE CIRCLE

Addl. Directorate General of APS
West Block III, R.K. Puram, New Delhi - 110 066

STD CODE-ND- 011

Addl. DG APS Maj Gen V Sadasivam 26103847 26712215 26148875
26104948 26142230

Dy. DGAPS Brig A.K. Shori 26106764 26152755

26108140 26145530

Dir APS (AHQ) Col V Ramulu 26106698 26712215 26141028

Jt Dir APS (PLI) Lt Col S F Hussain Rizvi 26152474 26140911

CENTRAL BASE POST OFFICE

1 CBPO/CO 56 APO STD CODE-ND- 011

Commandant Col (Mrs) Meena Datta 26149673 26149673 26143640

1 CBPO 26141463

2CBPO C/O 99 APO STD CODE-KOLKATA

Commandant Col Sanjay Sharan 25005575 25005655 25007096

2 CBPO

COMMANDS
STD CODE-kolkata- 033

Brig APS HQ Brig Y S Mohan 22480318 22480318 22130040

Eastern Command
Kolkata-700 021

STD CODE-JP- 0141

Brig APS HQ Brig G Bhuyan 8292820 2231408

Southern Command
Jaipur (Rajasthan)
 -: 148 :-

STD CODE-CHANDIMANDIR- 0172

Brig APS HQ Brig Sanjeev Thapar 2589973 2589973 2589389

Western Command
Chandimandir -134 107

STD CODE-PUNE- 020

Director APS Col M Eleesha 26360310 26360218

HQ Southern Command
Pune - 411 011

STD CODE-LKO- 0522

Director APS Col Sukhdev Raj 2480560 2480507

HQ Central Command
Lucknow - 226 002

STD CODE-Udhampur- 01992

Director APS Col Jaleswar Kanhar 243051 243051 242205

HQ Northern Command
Udhampur-181 101

APS CENTRE STD CODE-KAMPTEE- 07109

Commandant Col R K Maharaj 288548 288548 288748

APS Centre
Kamptee - 441 001
second-in-Command
 -: 149 :-

MANUAL-10

MONTHLY REMUNERATION RECEIVED BY EACH OF THE OFFICER AND

EMPLOYEE, INCLUDING THE SYSTEM OF COMPENSATION AS PROVIDED
IN THE REGULATION

The Departmental officers and employees receive Basic Pay + DP(50% of

Basic Pay) + DA @ 17% as on 01.01.2005 + NPA+ HRA (if admissible)+ CCA (if
admissible)+ Special allowance attached to the post, + Special disturbed area
allowance (where applicable). Details are furnished below.

The GDS employees receive Time Related Continuity Allowance (TRCA) +

67% DA. Details are given below.

Category Designation Pay Scale

Secretary DG Posts/Secretary Rs 26,000/- (fixed)

Member Members postal Rs 24050-650-26000/-
services Board
Higher Administrative Principal Chief Rs 22400-600-26000
Grade Postmaster General
Chief Postmaster Rs 22400-525-24500/-
General
Sr Deputy director Rs 22400-525-24500/-
General
CGM BD Directorate Rs 22400-525-24500/-
CGM PLI Rs 22400-525-24500/-
Director Postal staff Rs 22400-525-24500/-
College India
Senior Administrative Postmasters Rs.18400-500-22400
Grade General, Dy.
Directors General,
General Managers
Junior Administrative Director (MV) Rs.14300-400-18300
Grade
Director (NFSG) Rs.14300-400-18300
Directors Rs.12000-375-16500
Senior Time Scale (IPS Assistant Directors Rs.10000-325-15200
Gr. ‘A’) General, SSPOs,
SSRMs, Dy.
Directors, Asstt.
Postmasters General
 -: 150 :-

Junior Time Scale (IPS SSPOs, SSRMs, Rs.8000-275-13500

Gr.’A’) Assistant
Postmasters General
Senior Hindi Officer Rs.10000-325-15200
Senior Manager Rs.10000-325-15200
(MMS)
Manager (MMS) Rs.8000-275-13500
(General Central
Services Gr. ‘A’)
Group ‘B’ Posts
SPOs/SRMs/AD Rs.7500-250-12000
Postal/Supdt.
PSD/CSD.Dy.
SPOs/Administrative
officer in Training
Centres and R&D)
Section Officer Rs.6500-10500
Hindi Officer Rs.6500=10500
Sr. Accountants Rs.800-275-13500
Officer
Accounts Officer Rs.7500-250-12000
Asstt. Accounts Rs.7450-225-11500
Officer
Dy. Manager(MMS) Rs.6500-200-10500
Group ‘B’ Non-Gazetted
HSG-1/ASPOs Rs.6500-10500
Inspectors Rs.5500-9000
Group ‘C’ Postal Assistant Rs.5000-8000
(BCR)
Rs.4500-700
(TBOP)
Rs.4000-6000
(Entry)
Postmen Rs.4000-6000
(Entry)
Rs.4500-7000
(TBOP)
Rs.3050-4500
(BCR)
Group ‘D’ Rs.3050-4500
(BCR)
Rs.2650-4400
(TBOP)
Rs.2550-3200
(Entry)
 -: 151 :-

Gramin Dak Sewaks (1)TRCA for Rs.1220-20-1600

(GDS) GDSMCs/GDS (For those with work load
Packers/GDS up to 3 hours 45 minutes)
Runners GDS
Messengers and
others
(2) Rs.1545-25-2020 (For
those with work load more
than 3 hours 45 minutes)
GDSDA/GDSSV Rs.1375-25-2125 (For
those with work load up to
3 hours 45 minutes)
Rs.1740-30-2660 (For
those with work load more
than 3 hours 45 minutes)
GDSBPM Rs.1280-35-1980 (For
those with work load up to
3 hours)
Rs.1600-40-2400(For those
with work load more than 3
hours )
GDSSPM Rs.2125-50-3125
 -: 152 :-

MANUAL-11

BUDGET

FINANCIAL MANAGEMENT

The Department of Post provides services to the public

through a large nation wide network of Post Offices. Besides
providing purely postal services, Post Offices perform agency
functions like Savings Bank, Payment of Pension, Sale of Cash
Certificates etc. on behalf of other Ministries/Departments of the
Government of India and other organizations.

The Department earned a total revenue of Rs. 42,569.29 Million,

of which Rs. 23,687.27 Million came from Postal Services while the
amount received from other Ministries/Departments as Agency
charges was Rs. 1,039.09 Million (see table 13). The latter amount has
been reflected under “recoveries”. Remuneration from Savings Bank
and Savings Certificates was Rs. 17,625 Million. Gross working
expenditure for the year 2003-2004 was Rs. 57,360.61 Million against
the previous year’s expenditure of Rs. 54,761.5 Million (i.e. an increase
of about 4.75%). This increase in expenditure was mainly due to
enhanced payment of Dearness Allowance/Dearness Relief and
related Pensionary charges. In keeping with the trend of the last five
years, this year also the Department was able to keep the expenditure
within the ceiling fixed by the Ministry of Finance through strict
budgetary control and close monitoring of expenditure. Therefore,
despite increase in salaries and Pensionary charges, the deficit of the
Department was pegged at Rs. 13,752.23 Million.
 -: 153 :-

TABLE- 1
REVENUE AND EXPENDITURE
(FOR THE YEAR 2003-2004)
(Rs. in Million)
Particulars Actuals Actuals %age Inc(+)/Dec(-)
2003-04
2002-03 over previous year.
Revenue
Sale of Stamps 9,810.4 8,946.62 (-)8.80%
Postage Realised in Cash 10,173.4 11,559.3 13.62%
1
Commission on Money Orders 3,011.0 3,181.34 5.66%
and Indian Postal Orders etc.
Remuneration for Saving 15,770. 0 17,625.0 11.76%
Bank/Saving Certificates Work 0
*Other Receipts 1,331.7 1,257.02 (-)5.61%
Total 40,096.5 42,569.2 6.17%
9
Expenditure
General Administration 3,205.0 3,306.95 3.18%
Operation 36,205.3 37,838.1 4.51%
9
Agency Services 1,948.3 1,967.95 1.01%
**Others 13,402.9 14,247.5 6.30%
2
Total Gross Expenditure 54,761.5 57,360.6 4.75%
1
Less Recoveries 1,021.0 1,039.09 1.77%
Net Expenditure 53,740.5 56,321.5 4.80%
2
Deficit (Net Expenditure- 13,644.0 13,752.2 0.79%
Revenue) 3

* This includes service charges retained by the Department of Posts from

sale of Passport Application Form, Passport Fee Stamps, Central
Recruitment Fee Stamps, receipts from other Postal Administrations etc.
 -: 154 :-

** This includes Wages, Office Expenses, Overtime Allowance, Rent and

Taxes, Professional Services, Maintenance, Amenities to Staff, Pension
charges, Supplies, Material, Machinery and Equipment and Other
Administrative Expenses etc.
 -: 155 :-

TABLE-2
RECOVERY OF WORKING EXPENSES ON ACCOUNT OF AGENCY
SERVICES IN 2002-03 AND 2003-04
(Rs. in
Million)
Sl. Head of Account 2002-03 2003-
No 04
Actuals
Actual
s
1. Military Pension 0.00 0.00
2. Payment of Coal Miners and EPF/Family 37.50 42.10
Pension & other Misc. Services
3. Payment of Railway Pension 187.80 111.26
4. Postal Life Insurance 579.10 709.33
5. Custom Duty Realization 34.80 72.79
6. Mahila Samridhi Yojna 0.00 0.00
7. Commission on A/c. of International Money 18.60 38.75
Transfer – Western Union Scheme
8. Telegraph share of Combined Offices 139.00 36.06
9. *Others 24.20 28.80
Total 1021.00 1039.0
9

* This includes Commission on sale of Non-Postal stamps of Delhi

Administration, Recoveries from Army Postal Service Accounts and
other Government Departments.

The earnings of the Department are in the form of ‘Recoveries’ and

‘Revenue’ and the details of the latter are listed in Table 13. Earnings from
‘Revenue’ accrue from sale of postal articles, commission on Money Orders
and Indian Postal Orders, receipts from other premium services,
remuneration for Saving Bank and Saving Certificates work etc. This trend
of gradual increase in postal deficit and the consequent dependency on
budgetary support has been arrested by generating more revenue through
different new services introduced by the Department, besides containing the
expenditure within the ceiling fixed by the Ministry of Finance. Therefore, in
the financial year 2003-04, the deficit of the Department was only Rs.
 -: 156 :-
13,752.23 Million, i.e. 0.79% more than previous year’s deficit of Rs. 13,644
Million, despite an appreciable increase in Working Expenses, due to the
appreciable increase registered in Revenue Receipt and Recoveries.

The funds made available by the Ministry of Finance for ‘Working

Expenses’ and ‘Capital Outlay’ during the year, were appropriately utilized.
Surplus funds were surrendered in time to the Ministry of Finance as a
result of continuous and timely monitoring of fund utilization.
 -: 157 :-

TABLE 3
FUNDS SURRENDERED AND SAVINGS DURING 2003-04
(Rs. in Million)
Nature of Budget Suppl. Total Actual Excess(+)/ Amount Saving
Expenditure Est. Grant/ Expd. Surrendere s
Saving(-) d/Re-app.
Re-app.
3201 Working Exp 55940.10 2127.10 58067.20 57360.6 -706.59 103.74 -
1 602.85
2552 Prov. For the 13.40 0.00 13.40 0.00 -13.40 13.40 0.00
Development of
North East Region
Total working 55953.50 2127.10 58080.60 57360.6 -719.99 117.14 -
Exp. 1 602.85
5201 Capital Exp. 1215.21 78.80 1294.01 483.60 -810.41 680.50 -
129.91
4552 Prov. for the 76.40 0.00 76.40 0.00 -76.40 76.40 0.00
Development of
North East Region
Total Capital Exp. 1291.61 78.80 1370.41 483.60 -886.81 756.90 -
129.91
Total Working 57245.11 2205.90 59451.01 57844.2 -1606.80 874.04 -
Exp. + Capital 1 732.76
Exp.

Capital Outlay

The expenditure on fixed assets in the year 2003-04 was Rs. 489.10
Million, of which 30.46% was on Land and Buildings, 39.31% on
Mechanization and Modernisation of Postal Services, 25.37% on Railway
Mail Vans and 4.86% on other items including Mail Motor Vehicles. The
value of Gross Capital on fixed assets rose to
Rs. 11,561.50 Million at the end of the year. The net progressive fixed asset
value upto the end of the year was Rs. 9,827.80 Million.
 -: 158 :-

MANUAL-12

MANNER OF EXECUTION OF SUBSIDIES

COST OF SERVICES
(In Rs.)

2001-02 (Actual) 2003-04 (Projection)

Sl. Name of Service Average Average Average Average

No. Cost Revenue Cost Revenue

1 Postcard 6.65 0.46 6.64 0.5

2 Printed Postcard 6.67 2.83 6.66 6
3 Competition Postcard 4.63 4.83 4.72 10
4 Letter Card (Inland Letter) 6.65 2 6.63 2.5
5 Letter 7.43 7.28 7.33 9.46
6 Regd. Newspaper-Single 8.29 0.37 8.25 0.39
7 Regd. Newspaper-Bundle 12.9 0.85 13 0.88
8 Book Post-Book, Pattern 8.28 7.53 8.25 7.67
& S.Pkts.
9 Book Post-Printed Books 12.9 3.36 13 3.85
10 Book Post-Other 12.9 7.4 13.1 14.2
Periodicals
11 Acknowledgement 5.98 2.83 5.85 3
12 Parcel 62.4 50.1 67.4 55.3
13 Registration 33 16.5 33 17
14 Speed Post 45.1 37.2 44.6 35.6
15 Value Payable Post 21.8 4.04 20.4 3.98
16 Insurance 42.6 66 44.1 53.5
17 Money Order 52.7 25.4 53.8 25.4
18 Telegraphic Money Order 67.7 27.4 70.3 27.4
19 Indian Postal Order 20 1.36 21.6 1.36
20 Foreign Mail 16.5 23.9 13.9 22.4

The difference between the cost and revenue is equivalent to the

subsidy for each of the products mentioned above where the cost is more
than the revenue.
 -: 159 :-
In the inherent norms for opening of post offices, subsidies are inbuilt
as post offices in hilly, tribal, desert and remote areas are opened even if
they cover just 15% of their costs, in normal areas if they cover 33.33 % of
cost.
 -: 160 :-

MANUAL-13

PARTICULARS OF RECIPIENTS OF CONCESSIONS, PERMITS OR

AUTHORISATIONS GRANTED

The conditions for posting of items with respect to packing, franking and
postage requirements etc. are provided in detail in the Post Office Guide Vol. II
& I. These rules apply uniformly over a given category of postal articles.
Special rates are charged in respect of the following categories of the articles:-

a. Book Packets containing printed books subject to conditions

like periodicity of publication (it should not be published at
regular intervals), packing (inscribed as “Printed Books”),
contents (Reading or study material for students), no
advertisements, name of printer or publisher, should contain
only printed material.
b. Book packets containing periodicals subject to the conditions
that it is registered with the Registrar of Newspapers in India
under the press and registration of Books Act, 1867, bears
this registration number prominently, other provisions relating
to prohibitions, size, weight, packing and penalty of reach of
conditions as applicable.
c. Blind literature packets are exempted from payment of
postage and also from the payment of registration fee, fee for
acknowledgement, fee for the attested copy of the receipt.
They are transmitted by surface route only but Air lift can be
given on payment of Airmail charge.
d. Registered newspapers as per the definition and conditions
provided in the Post Office Act are eligible for special postage
rates. The details are available in the Post Office Guide Vol. I.
 -: 161 :-

MANUAL-14

INFORMATION AVAILABLE IN ELECTRONIC FORM

A lot of information of interest to the public is available in electronic form on

the Department’s Website. This includes the PIN Code Directory, Postage
Calculator, Citizens’ Charter, Philately, List of Holidays, Book of Information,
Annual Report, Tender Information, Other useful links, Description of basic postal
services, Descriptions of financial services, Description of premium services,
Contact details etc. The facility to track and trace delivery and movement of
speed post articles and to register complaints on the website for all postal services
is also provided on the website.

Apart from the above, the PIN Code Directory is also available in CD Form.
Physical and Financial targets and actual achievements (Scheme/activity-wise)
from 9th Plan (Year-wise) and 10th Plan (up to 2004-05), outlays and actual
utilization of funds scheme-wise for North Eastern Region from 2002-03 to 2004-
05 is also available electronically.

List of Circle-wise number of Post Offices, with break-up Urban and Rural
areas, circle-wise number of PSSKs, Circle-wise number of Villages with and
without post offices, number of villages with and without letterboxes, circle-wise
Gram Panchayat villages with and without post offices, circle-wise number of
letterboxes in urban and rural areas, average area and population served by a
po9st office, circle-wise number of single handed, double handed and more than
double handled post offices in urban and rural areas, norms for opening of post
offices are also available in electronic form.
 -: 162 :-

MANUAL-15

FACILITIES AVAILABLE TO PUBLIC FOR OBTAINING INFORMATION

The basic information of interest to the public is available on the

Department’s website. Each post office also acts as a dissemination point for
information related to the Department. Each post office also acts as a collection
point for requests for obtaining information, which has to be obtained from other
offices in the network. There is a separate enquiry counter or an Information and
Facilitation Counter in larger post offices. Pamphlets for providing basic
information to all customers regarding postal services, financial services and
premium products are also made available. The Post Office Guide Part-I, Part-II
and Part –IV also provides basic information of interest to the public in relation to
the organization and services. The Annual Report and Book of Information which
contain important information about the Department are available on the website.
Hard copies are also available in Administrative Offices for reference.
 -: 163 :-

MANUAL-16

NAME, DESIGNATION AND OTHER PARTICULARS OF PUBLIC INFORMATION OFFICERS

LIST OF CENTRAL PUBLIC INFORMATION OFFICERS (CPIOs)

IN THE DEPARTMENT OF POSTS.

DEPARTMENT OF POSTS, NEW DELHI (POSTAL DIRECTORATE)

Smt. Kalpana Tewari

Deputy Director General (Public Grievances ) &
Central Public Information Officer
Department of Posts,
Room No. 207, Dak Bhawan,
Sansad Marg,
New Delhi-110001.

Tel. (011) 23096094

23036172
Fax 23096107

E mail : [email protected]
 -: 164 :-

1. ASSAM POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL

DISTT /DN. PIN ADDRESS

Guwahati DPS (HQ) O/O the Chief Postmaster 781001 0361/ 2540130 0361/ 2543563
General, 4th Floor, Meghdoot
Bhawan, Assam Circle, Pan
Bazar, Guwahati
Cachar SSPOs Sr. Supdt. of POs, Cachar 788001 03842/263035 03842/263865
Division, Trunk Road, Silchar 263854
Darrang SSPOs Supdt. of POs, Darrang Division, 784001 03712/220359 03712/220360
Post Office Road, Tezpur 223332
Dhubri SSPOs Goalpara Dn., M G Road, Dhubri- 783301 03662/ 230450 03662/ 230450
Dibrugarh Asstt. DPS O/O the Postmaster General, 786001 0373/ 2328162 0373/ 2329138
(Staff), Dibrugarh Region, Chowkidingi,
Dibrugarh
Dibrugarh SSPOs O/o Supdt. of POs, Dibrugarh 786001 0373/2325721 0373/2326041,
Division, R. K. B. Path, Dibrugarh 2319089
Goalpara SSPOs O/o Supdt. of POs, Goalpara 783301 03662/ 230450 03662/230451
Division, M. g. Road, Dhubri 230131
Guwahati SSPOs O/o Sr. Supdt. of POs, Guwahati 781001 0361/2540641 0361/2540642,
Division, 3rd floor, Meghdoot 2540641
Bhawan, Panbazar, Guwahati
 -: 165 :-

Guwahati Sr. Postmaster, 1st Floor, Meghdoot Bhawan, 781001 0361/ 2605952
Guwahati GPO-
Jorhat SSPOs Savasagar Dn., Post Office 785001 0376/ 2320137 0376/ 2320137
Road, Jorhat-
Nagaon SPOs Nagaon Dn., College Road, 782001 03672/ 254596 03672/ 235957
Nagaon
Nagaon SSPOs O/o Supdt. of POs, Nagaon 782001 03672/254596 03672/231475
Division, College Road, Nagaon 237380
Nalbari SSPOs Nalbari-Barpeta Dn., “Farida 781335 03624/ 220491 03624/ 220491
Manjil”, Barama Road, Nalbar
Nalbari- SPOs O/o Supdt. of POs, Nalbari- 781335 03624/220491 03624/220492
Barpeta Barpeta Division, Farida Manjil,
Barama Road, Nalbari
Silchar Sr. Postmaster Post Office Road, Silchar HPO 788001 03842/ 237230

Sivasagar SPOs O/o Supdt. of POs, Sivasagar 785001 0376/2320137 0376/2325342

Division, Post Office Road,
Jorhat
Tezpur SSPOs Darrang Dn., Post Office Road, 784001 03712/ 220359 03712/ 220359
Tezpur
Tinsukia SSPOs O/o Supdt. of POs, Tinsukia 786125 0374/2337215 0374/2330121,
Division, Thana Road, Tinsukia 2337215
 -: 166 :-

2. ANDHRA PRADESH POSTAL CIRCLE

NAME OF DESIGNA POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. TION

Hyderabad DPS (HQ) O/o Pr.CPMG,Hyd 24743943 24613299

Adilabad Supdt. SPOsAdilabad Dn. 08732-23105
Amalapuram Supdt. SPOsAmalapuram Dn 231302 231302
Anakapalle Supdt. SPOsAnakapalle Dn 222318 222318
Ananthapur Supdt. SPOsAnanthapur Dn 242045 242045
Chittoor SSPOs SSPOsChittoor Dn 226133 226133
Cuddapah Supdt. SPOsCuddapah 242045 242045
Eluru SPOs SPOsEluru Dn 08812-230651 08812-230651
Gudur SPOs SPOs,Gudur Dn 08624-251304 08624-251304
Guidivada SPOs SPOs Guidivada Dn 08674-242548 08674-242548
Guntaka Supdt. SPOsGuntakal Dn 226523 226523
Guntur SPOs SPOsGuntur Dn. 0863-2255977 0863-2255977
Hanamkonda Supdt. SPOs Hanamkonda-Dn 0870-2455872
Hanamkonda Supdt. SPOs Mabubnagar-Dn 08542-242960
Hindupur Supdt. SPOsHindupur Dn 220452 220452
 -: 167 :-

Hyderabad SSPOs SSPOs,Hyd City Dn 24745375

Hyderabad SSPOs SSPOs,Hyd.S.E.Dn. 24604567
Hyderabad Chief PM Hyd.GPO 24745978
Hyderabad Dy.Chief Hyd.GPO 24741282
PM
Hyderabad Asst. PMG Hyd 24744375
Director
(Staff)
Kakinada Supdt. SPOsKakinada 2364290 2364290
Karimnagar Supdt. SPOsKarimnagar-Dn 0870-5564679
Khammam SPOs SPOsKhammam Dn. 08742-224658 08742-224658
Kurnool AD %PMGKurnool 251294 251294
Kurnool Supdt. SPOsKurnool Dn 241081 241081
Machilipatnam SPOs SPOs.Machilipatnam Dn 08672-223587 08672-223587
Medak Supdt. SPOsMedak Dn 08452-221386
Nalgonda Supdt. SPOsNalgonda Dn 08682-224267
Nandyal Supdt. SPOsNandyal Dn. 242602 242602
Narasaraopet SPOs SPOs Narasaraopet Dn 08647-222681 08647-222681
Nellore SSPOs SSPOsNellore Dn 0861-2331681 0861-2331681
Parvathipuram Supdt. SPOsParvathipuram 221040 221040
 -: 168 :-

Peddapalli Supdt. SPOs,Peddapalli Dn 08728-222193

Prakasam SSPOs SSPOsPrakasam –Dn (Ongole) 08592-233790 08592-233790
Proddatur Supdt. SPOsProddatur Dn 252866 252866
Rajahmundry Supdt. SPOsRajahmundry Dn 2425501 2428400
Sangareddy Supdt. SPOsSangareddy Dn 08455-276504
Sangareddy Sr.Supdt. SSPOsNizamabad Dn 08462-222003
Sec’bad SSPOs SSPOs,Sec’bad Dn. 27767849
Srikakulam Supdt. SPOsSrikakulam Dn 222235 222235
suryapet Supdt. SPOssuryapet Dn 08684-220218
Tadapalligudem SPOs SPOs Tadapalligudem-Dn 08818-221310 08818-2
Tenali SPOs SPOsTenali Dn 08644-224920 08644-224920
Tirupathi Supdt. SPOsTirupathi Dn 227373 227373
Vijayawada SSPOs SSPOsVijayawada Dn. 0866-2425577 0866-2425577
Visakhapatnam AD %PMGVisakhapatnam 2544937 2544934
Visakhapatnam SPOs SPOsVisakhapatnam Dn 2565099 2565099
Vizianagaram Supdt. SPOsVizianagaram DN 222300 222300
Wanaparthy Supdt. SPOsWanaparthy Dn 08545-232017
Wanaparthy SSPOs SSPOsBhimavaram Dn 08816-233377 08816-233377
Warangal Supdt. SPOsWarangal-Dn 0870-2454574
 -: 169 :-

3. BIHAR POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.

Patna DPS (HQ) O/O CPMG Bihar Circle, Patna 0612 2225019
Ara SPOs, SPOs, Bhojpur Dn. 06182 239820
Araria, SPOs, SPOs, Purnea 06454 242518
Arwal SSPOs, SSPOs, Gaya 0631 2420044
Aurangabad SPOs, S.SPOs, Aurangabad Dn. 06186 223162
Bhabhua SPOs, SPOs, Rohtas Dn. 06184 222272
Banka SPOs, SPOs, Bhagalpur 0641 2421126
Begusarai SPOs, SPOs, Begusarai 06243 212559
Bhagalpur SPOs, SPOs, Bhagalpur 0641 2421126
Biharsharif SSPOs, SSPOs, Patna Dn. 0612 2674060
Buxar SPOs, SPOs, Bhojpur Dn. 06182 239820
Champaran SPOs, SPOs, Bettiah 06254 230188
(East)
Champaran SPOs, SPOs, Motihari 06252 232667
(West)
Darbhanga SPOs, SPOs, Darbhanga 06272 246195
Gaya Sr.PM Sr.PM, Gaya HO 0631 2220660
Gaya SSPOs, SSPOs, Gaya 0631 2420044
Jamui SPOs, SPOs, Munger 06344 222773
 -: 170 :-

Jehanabad SSPOs, SSPOs, Gaya 0631 2420044

Madhubani SPOs, SPOs, Madhubani 06276 222376

Munger SPOs, SPOs, Munger 06344 222773

Katihar SPOs, SPOs, Purnea 06454 242518

Kishanganj SPOs, SPOs, Purnea 06454 242518

Khagaria SPOs, SPOs, Begusarai 06243 212559

Lakhisarai SPOs, SPOs, Munger 06344 222773

Muzaffarpur SSPOs, SSPOs, Muzaffarpur 0621 2282532

Muzaffarpur Sr. PM Sr. PM, Muzaffarpur HO 0621 2216137
Nalanda SPOs, SPOs, Nalanda Dn. 06112 222017
Nawada SPOs, SPOs, Nawada 06324 215806
Muzaffarpur DPS(North) O/O PMG (NORTH), 0621 2284171
MUZAFFARPUR
Patna CPM CPM,Patna GPO 0612 2224150
Patna Sr.PM Sr.PM, Bankipur HO 0612 2672364
Patna SSPOs, SSPOs, Patna Dn. 0612 2674060
Purnea SPOs, SPOs, Purnea 06454 242518

Madhepura SPOs, SPOs, Saharsa 06478 223575

Samastipur SPOs, SPOs, Samastipur Dn 06274 222324

Saharsa SPOs, SPOs, Saharsa 06478 223575
 -: 171 :-

Saran SSPOs, SSPOs, Saran Dn. 06152 232204

Saran Sr. PM Sr.PM, Chapra HO 06152 232778
Supaul SPOs, SPOs, Saharsa 06478 223575
Sasaram SPOs, SPOs, Rohtas Dn. 06184 222272
Sheikhpura SPOs, SPOs, Munger 06344 222773
Sitamarhi, SPOs, SPOs, Sitamarhi 06226 250235
Sheohar
Siwan SPOs, SPOs, Siwan Dn. 06154 242496
Vaishali SPOs, SPOs, Vaishali 06224 272262

4. CHHATISGARH POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. PIN
Raipur DPS (HQ) O/o CPMG C. G. Circle, 492001 0771- 0771-
Raipur 2534194 2236671
Bastar Dn. SPOs SPOs Bastar Dn. 494001 07782-225489 07782-225489
Jagdalpur Jagdalpur
Bilaspur Dn SPOs SPOs Bilaspur Dn.- 495001 07752-223575 07752-223575 [email protected]
Durg Dn. SSPOs SSPOs Durg Dn. Bhilai- 490006 0788-2261675 0788-2261675
Bhilai
Raigarh Dn SPOs SPOs Raigarh Dn.- 496001 07762-232380 07762-232380
Raipur Dn SSPOs SSPOs Raipur Dn. 492009 0771-2527730 0771-2527727
Raipur HPO Sr. Postmaster Sr. PM Raipur 0771-2234577
 -: 172 :-

5. DELHI POSTAL CIRCLE

NAME OF DISTT DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
/DN.
New Delhi DPS (HQ) O/o CPMG, Meghdoot 23553135 23515403
Bhawan, Lind Road,
New Delhi- 110 001
Ashok Vihar Sr Postmaster Ashok Vihar HO Centrtal 27249661 27249661 [email protected]
Market Delhi-110052
Delhi East Senior Delhi East Dn 22373778 22373778 [email protected]
Superintendent Karkardooma Delhi-
of Pos 110051
Delhi North Senior Delhi North Dn, Civil Lines 238146390 238146390 [email protected]
Superintendent Delhi-110054
of Pos
Delhi-GPO Chief Delhi GPO Kashmeri Gate 23869771 23865717 [email protected]
Postmaster Delhi-110006
Indraprastha Chief Indraprastha HO Bahadur 23236795 23217193 [email protected]
Postmaster Shah Zaffar Marg New
Delhi-110002
Krishna Nagar Sr Postmaster Krishna Nagar HO 22373250 22373250 [email protected]
Karkardooma Delhi-
110051
Lodhi Road Senior Lodhi Road HO New 24692329 24611255 NA
Postmaster Delhi-110003
 -: 173 :-

New Delhi Chief Chief Postmaster New 23743602 23743602 [email protected]

Postmaster Delhi HO Ashoka Road
New Delhi-110001
New Delhi Central Senior New Delhi Central Dn, 23542435 23542435 [email protected]
Superintendent Meghdoot Bhawan, Link
of Pos Road New Delhi-110001
New Delhi South Senior New Delhi South Dn, Golf 24625614 24625614 [email protected]
Superintendent Links New Delhi-110003
of Pos
New Delhi South Senior New Delhi South West Dn 24671592 24671592 [email protected]
West Superintendent Chanakya- Puri New
of POs Delhi-110021
New Delhi West Senior New Delhi West Dn, 25799134 25799134 [email protected]
Superintendent Naraina New Delhi-
of Pos 110028
Ramesh Nagar Sr Postmaster Ramesh Nagar HO Shivaji 25930828 25930828 [email protected]
Nagar New Delhi-110015
Sansad Marg Sr Postmaster Sansad Marg HO New 23096070 23096070 NA
Delhi-110001
Sarojini Nagar Sr Postmaster Sarojini Nagar HO New 24670081 24677589 [email protected]
Delhi-110023
 -: 174 :-

6. GUJARAT POSTAL CIRCLE

NAME OF DESIGNATI POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. ON
Ahmedabad DPS (HQ) O/o CPMG, Gujarat Circle, 079- 079-
Khampur, Ahmedabad - 25501230 25505397
380001
Ahmedabad SSPOs SSPOs Ahmedabad 380009 079-27541714 079-2751714 [email protected]
Ahmedabad CPM CPM Ahmedabad GPO 079-25510027 079-25503116 [email protected]
380001
Amreli SPOs SPOs Amreli 365001 02792-222400 02792-222781 [email protected]
Anand SPOs SPOs Anand 388001 02692-240800 02692-240800 [email protected]
Bardoli SPOs SPOs Bardoli 394601 02622-220562 02622-220561 [email protected]
Bharuch& SPOs SPOs Bharuch 392001 02742-240303 02742-240303 [email protected]
Narmada Dist
Bhavnagar SSPOs SSPOs Bhavnagar 3640001 0278-2426312 0278-2523240 [email protected]
Bhavnagar Sr Sr Postmaster BhavnagarHO 0278-2426972 0278-2426972 [email protected]
Postmaster 364001
Bhuj SPOs SPOs Bhuj 370001 02832-251253 02832-251253 [email protected]
Gandhinagar SSPOs SSPOs, Gandhinagar 079-23260180 079-23260542 [email protected]
382010
Godhra SPOs SPOs Godhra 389001 02672-242792 02672 - [email protected]
242792
Gondal SPOs SPOs Gondal 360311 0286-220961 02825-225307 [email protected]
Himatnagar SPOs SPOs Himatnagar 383001 02772-42450 02772-242450 [email protected]
 -: 175 :-

Jamnagar SPOs SPOs Jamnagar 361001 0288-2550306 0288-2552891 [email protected]

Junagadh SPOs SPOs Junagadh 362001 0285-2672750 0285-2672750 [email protected]
Kheda, Nadiad SSPOs SSPOs Kheda Dn., Nadiad 0268-2550561 0268-2549311 [email protected]
387001
Mahesana SPOs SPOs Mahesana 384001 02762-223709 02762-223709 [email protected]
Nadiad Sr PM Sr PM Nadiad Ho 387001 0268-2562569 0268-2562569 [email protected]
Navsari SSPO SSPOs Navsari 396445 02637- 02637- [email protected]
258778 258778
Navsari Sr PM Sr PM Navsari 396445 02637-257284 02637-257284 [email protected]
Palanpur SPOs SPOs Palanpur385001 02742-254095 02742-254095 [email protected]
Patan SPOs SPOs Patan 384265 02766-230147 02766-230254 [email protected]
Porbandar SPOs SPOs Porbandar 360575 0286-2240963 0286-2215100 [email protected]
Rajkot SSPOs SSPOs Rajkot 360001 0281-2224530 0281-228676 [email protected]
Rajkot SrPostmaster Sr Postmaster Rajkot 360001 0281-2224532 0281-2224532 [email protected]
Surat SSPOs SSPOs Surat 395001 0261-2475910 0261-2475723 [email protected]
Surat Sr PM Sr PM Surat 395003 0261-2419035 0261-2419035 [email protected]
Surendranagar SPOs SPOs Surendranagar 363001 02752-285880 02751-283870 [email protected]
Vadodara Sr PM SrPM Fatehganj HO 390002 0265-2795355 0265-2781716 [email protected]
Fatehganj
Vadodara. SSPOs SSPOs VadodaraEast Dn. 0265-2433101 0265-2433101 [email protected]
Vadodara 390002
Vadodara. SSPOs SSPOsVadodaraWest Dn. 0265-2780680 0265-2780680 [email protected]
Vadodara 390001
Vadodara Sr PM Sr PM Vadodara. HO 390001 0265-2422449 0265-2422449 [email protected]
Valsad SSPOs SSPOs Valsad 396001 02632-253544 02632-253544 [email protected]
Valsad Sr PM Sr PM valsad 396001 02632-243038 02632-222490 [email protected]
 -: 176 :-

7. HARYANA POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. PIN
Ambala DPS (HQ) Haryana Circle, Ambala 133001 0171-2602801 2603975 [email protected]
Ambala SSPOs SSPOs Ambala 133001 0171-2641533 2641533 [email protected]
Ambala Sr.PM Sr.PM Ambala GPO 133001 0171-2640952 2644948
Bhiwani SPOs SPOs Bhiwani 127021 01664-243140 243140 [email protected]
Faridabad SSPOs SSPOs Faridabad 121001 0129-2416597 2416597 [email protected]
Faridabad Sr.PM Sr.PM Faridabad 121001 0129-2415821
Gurgaon SSPOs SSPOs Gurgaon 122001 0124-2321714 2334393 [email protected]
Hissar SPOs SPOs Hisar Dn 125001 01662-232050 231930 [email protected]
Karnal SSPOs SSPOs Karnal 132001 0184-2273101 2253492 sspokarnal(@)rediffmail.com
Karnal Sr.PM Sr.PM Karnal 132001 0184-2272298 2257982
Kurukshetra SPOs SPOs Kurukshetra 136118 01744-220820 220820 [email protected]
Rohtak SSPOs SSPOs Rohtak 124001 01262-243206 243206 [email protected]
Rohtak Sr.PM Sr.PM Rohtak HO 124001 01262-244871 244871
Sonipat SPO SPOs Sonipat 131001 0130-2241807 2241807 [email protected]
 -: 177 :-

8. HIMACHAL PRADESH POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. PIN
Shimla DPS (HQ) O/O CPMG HP 171009 0177- 0177-2620846
Circle, Kaithu, 2629001
Shimla
Chamba SPOs SPOs Chamba 176310 01899-222640 01899-222440 [email protected]
Hamirpur SSPOs SSPOs Hamirpur 177001 01972-222322 01972-222322 [email protected]
Kangra SPOs SPOs Dehra 177101 01970-233146 01970-233146 spos [email protected]
Kangra SPOs SPOs Dharamsala 176215 01892-222323 01892-222323 mr-chaudhary@rediffimail-com
Mandi SSPOs SSPOs Mandi- 175001 01905-223169 01905-223169 [email protected]
Shimla SPOs SPOs Rampur 172001 01782-234032 01782-234032 [email protected]
Shimla SSPOs SSPOs Shimla 171001 0177-2652465 0177-2657258 sspos sml @rediffmail.com
Shimla Sr. Postmaster GPO Shimla 171001 0177-2652472 0177-2651565 [email protected]
Solan SPOs SPOs Solan 173211 01792-220521 01792-220521 srverma [email protected]
Una SPOs SPOs Una 174303 01975-225258 01975-228452 [email protected]
 -: 178 :-

9. JHARKHAND POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Ranchi DPS (HQ) O/o CPMG, Jharkhand Circle, 0651- 0651-
Doranda HO Complex, 2480503 2480154
Ranchi - 834 002 2480152
Bokaro SSPOs SSPOs, Dhanbad 826 001 0326-2220026 0326-222284 [email protected]
Chatra SPOs SPOs, Hazaribagh 825301 06546-222315 06546-222315
Deoghar SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Dhanbad SSPOs SSPOs, Dhanbad 826 001 0326-2220026 0326-222284 [email protected]
Dumka SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Garhwa SPOs SPOs, Palamau, Daltonganj 06562-222076 06562-222076 [email protected]
822101
Giridih SPOs SPOs, Giridih 815301 06532-222632 06532-222632 [email protected]
Godda SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Gumla SSPOs SSPOs, Ranchi-834001 0651-2207691 0651-2309400 [email protected]
Hazaribagh SPOs SPOs, Hazaribagh 825301 06546-222315 06546-222315
Jamtara SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Koderma SPOs SPOs, Hazaribagh 825301 06546-222315 06546-222315
Latehar SPOs SPOs, Palamau, Daltonganj 06562-222076 06562-222076 [email protected]
822101
Lohardaga SSPOs SSPOs, Ranchi-834001 0651-2207691 0651-2309400 [email protected]
 -: 179 :-

Pakur SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Palamau SPOs SPOs, Palamau, Daltonganj 06562-222076 06562-222076 [email protected]
822101
Paschimi SSPOs SSPOs, Singhbhum Division, 0657-2340032 0657-2340032 [email protected]
Singhbhum Jamshedpur
Purbi SSPOs SSPOs, Singhbhum Division, 0657-2340032 0657-2340032 [email protected]
Singhbhum Jamshedpur
Ranchi SSPOs SSPOs, Ranchi-834001 0651-2207691 0651-2309400 [email protected]
Sahibganj SSPOs SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
Saraikela SSPOs SSPOs, Singhbhum Division, 0657-2340032 0657-2340032 [email protected]
Kharsawan Jamshedpur
Simdega SSPOs SSPOs, Ranchi-834001 0651-2207691 0651-2309400 [email protected]

10. KARNATAKA POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-mail ID

DISTT /DN.
Bangalore DPS (HQ) O/O CPMG, Karnataka Circle, 080 2225582
Beaulieu, Palace Road, 4
Banglore - 560 001
Bagalkot SPOs Bagalkot Division Bagalkot- 08354 220729 223168 [email protected]
587101
Bangalore (U) SSPOs Bangalore East Dn. 080 25587995 25321960 [email protected]
Bangalore-560025
Bangalore (U) SSPOs Bangalore West dn. 080 23324751 23324869 [email protected]
Bangalore-560010` [email protected]
 -: 180 :-

Bangalore (U) SSPOs Bangalore South Dn 080 26633719 26633719 [email protected]

Bangalore-560041
Bangalore{R} SPOs Channapatna Dn -571501 08113 51215 51215 [email protected]
Belgaum SSPOs Belgaum Division Belgaum- 0831 2431860 2436870 [email protected]
590001
Bellary SPOs Bellary Division Bellary- 08392 266524 268567 [email protected]
583102
Bidar SPOs Bidar Division Bidar-585401 08482 225350 227994 [email protected]
Bijapur SSPOs Bijapur Divison Bijpaur-586104 08352 250265 251800 [email protected]
Chamarajanagar SPOs Nanjangud Division 08221 226293 228850 [email protected]
Nanjangud Dn. Nanjangud-571301
Chikmagalur SPOs Chikmagalur Division 08262 230120 230120 [email protected]
Chikmagalur-577101 n
Chitradurga SPOs Chitradurga Division 08194 235695 235695 [email protected]
Chitradurga-577501
Dakshina SSPOs Mangalore Division 0824 2216700 2217076 [email protected]
Kannada Mangalore-575001
Dakshina SSPOs Puttur Division Puttur-574201 8251 230201 230201 [email protected]
Kannada
Davangere SPOs Chitradurga Division 08194 235695 235695 [email protected]
Chitradurga Dn. Chitradurga-577501
Dharwad SSPOs Dharwad Division Dharwad- 0836 2472250 2742311 [email protected]
580001
Gadag SPOs Gadag Division Gadag-582101 08372 238672 237936 [email protected]
Gulbarga SSPOs Gulbarga Division Gulbarga- 08472 220264 430817 [email protected]
585101
 -: 181 :-

Hassan SPOs Hassan Division Hassan- 08172 267005 267005 [email protected]

573201
Haveri SPOs Haveri Division Haveri-581110 08375 232412 833398 [email protected]
Kodagu SPOs Kodagu Division Madikeri- 08272 225496 225496 [email protected]
571201
Kolar SSPOs Kolar Division Kolar-563101 08152 222033 222033 [email protected]
Koppal Gadag SPOs Gadag Division Gadag-582101 08372 238672 237936 [email protected]
Dn.
Mandya SPOs Mandya Division Mandya- 08232 224333 224333 [email protected]
571401
Mysore SSPOs Mysore Division Mysore- 0821 2417300 2417302 [email protected]
570020
Raichur SPOs Raichur Division Raichur- 08532 235097 235987 [email protected]
584102
Shimoga SSPOs Shimoga Division Shimoga- 08182 222991 222991 [email protected]
577201
Tumkur SPOs Tumkur Division Tumkur- 0816 2278281 2278281 [email protected]
572102
Udupi SPOs Udupi Division Udupi-576010 0820 2521780 2521780 [email protected]
Uttar Kannada SPOs Karwar Division Karwar- 08382 221435 221208 [email protected]
581301
Uttar Kannada SPOs Sirsi Division Sirsi-581402 08384 236631 235026 [email protected]
 -: 182 :-

11. KERALA POSTAL CIRCLE

NAME OF DESIGNA POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN. TION
Thiruvananth DPS (HQ) O/O CPMG, Kerala Circle, 0471-2302330
apuram Thiruvananthapuram -
695 033
Alapuzha SPOs Superintendent of Post 0477-2251229 0477-2251229 [email protected]
Offices, Alapuzha 688012
Alapuzha SPOs Superintendent of Post 0479-2302589 0479-2302589 [email protected]
Offices, Mavelikara 690101
Calicut SSPOs Senior Supdt of Post Offices, 0495-2333099 0495-2333099 [email protected]
Calicut Division, Calicut
673003
Calicut Sr Senior Postmaster, Calicut 0495-2720164 0495-2720164 [email protected]
Postmaster 673001
Ernakulam SSPOs Senior Superintendent of Post 0484-2355652 0484-2361614 [email protected]
Offices, Ernakulam 682011
Ernakulam SPOs Superintendent of Post 04896-262071 04896-262071 [email protected].
Offices, Lakshadweep 682555 in
Ernakulam Sr Senior Postmaster, Ernakulam 0484-2369869 0484-2369869 [email protected]
Postmaster HO, Kochi 682011
Ernakulam SSPOs Senior Superintendent of Post 0484-2624412 0484-2624412 [email protected]
Offices, Aluva 683101
Idukki SPOs Superintendent of Post 0486-2222282 0486-2222282 [email protected]
Offices, Idukki Division,
Thodupuzha 685584
 -: 183 :-

Kannur SPOs Supdt of Post Offices, Kannur 0497-2701425 0497-2701425 [email protected]

Division, Kannur 670 001
Kasargode SPOs Supdt of Post Offices, 04964-230716 04964-230716 [email protected]
Kasargode Division, om
Kasargode 671121
Kollam SSPOs SSPOs, Kollam 691001 0474- 2742677 0474-2742677 [email protected]
Kottayam SSPOs Senior Post Offices, Kottayam 0481-2581681 0481-2581681 [email protected]
686001
Kottayam Sr. Senior Postmaster, Kottayma 0481-2567730 0481-2567730 [email protected]
Postmaster HO 686010
Kottyam SP Superintendent of Post 0481-2421821 0481-2421821 [email protected]
Offices, Changanacherry
686101
Manjeri SPOs Superintendent of Post 0483-2766320 0483-2766320 [email protected]
Offices, Manjeri Division, m
Manjeri 676121
Ottappalam SPOs Superintendent of Post 0466-2244216 0466-2244216 [email protected]
Offices, Ottappalam Division,
Ottappalam 679101
Palakkad SPOs Superintendent of Post 0491-2546315 0491-2546315 [email protected]
Offices, Palakkad Division,
Palakkad 678001
Pathanamthitta SPOs Superintendent of Post 0468-2222480 0468-2222480 [email protected]
Offices, Pathanamthitta
Division 689645
Pathanamthitta SPOs Superintendent of Post 0469-2602592 0469-2602592 [email protected]
& Alapuzha Offices, Tiruvalla 689101
 -: 184 :-

Thalassery SPOs Supdt of Post Offices, 0490-2341355 0490-2341355 [email protected]

Thalassery Division,
Thalassery 670 002
Thrissur SSPOs. Senior Superintendent of Post 0484-2624412 0484-2624412 [email protected]
Offices, Thrissur 680001
Thrissur SPOs Superintendent of Post 0480-2821626 0480-2821626 [email protected]
Offices, Irinjalakuda 680121
Tirur SPOs Superintendent of Post 0494-2422570 0494-2422570 [email protected]
Offices, Tirur Division, Tirur
676101
Thiruvanantha SSPOs SSPOs, Trivandrum North 0471-2470141 0471-2464794 [email protected]
puram Division, Trivandrum 695001
Thiruvanantha SPOs SPOs, Trivandrum South 0471- 2323817 0471-2323771 sasindran_morazha@yaho
puram Division, Trivandrum 695014 o.com
Thiruvanantha Sr Senior Postmaster, 0471- 2460725 0471-2460725 [email protected]
puram Postmaster Trivandrum GPO, Trivandrum
695001
Vadakara SPOs Supdt of Post Offices, 0496-2522732 0496-2522732 [email protected]
Vadakara Division, Vadakara
673101
 -: 185 :-

12. MAHARASHTRA POSTAL CIRCLE

Name of Designation Address Telephone No. Fax No.

District Email Address
Mumbai DPS (HQ) % Chief Postmaster 2550624 2556547
General, Maharashtra
Circle, Mumbai – 400 001.
Ahmednagar SSPOs Ahmednagar-414 001 2355019 / 2328081 [email protected]
2355010
Akola SSPOs Akola- 444 001 2435014 2441851 [email protected]
/2435039
Amravati SSPOs Amravati - 444 602 2662060 2662060 [email protected]
Aurangabad ADPS Aurangabad Camp, PO 2370334 2370334 [email protected]
Compound, Aurangabad –
431 002.
Aurangabad SSPOs Juna Bazar Aurangabad 2331088 / 2324565 [email protected]
431001 2334885
Bhusawal SPOs Bhusawal 425201 222979 /222981 226916 [email protected]
Buldana SPOs Buldana- 443 001 242558 /242557 242558 [email protected]
Chandrapur SSPOs Chandrapur- 442 401 255337 / 250224 [email protected]
rd
Dhule SSPOs Dhule HPO Compound 3 236602 / 235480 235452 no email address
Floor Dhule 424001
Jalgaon SPOs Jalgaon 425001 2224288 2221420 [email protected]
/2229679
 -: 186 :-

Khadakakpura SPOs Khadakakpura, Beed 222664 /222381 227035 [email protected]

431122
Kolhapur SSPOs O/o Sr. Supdt. of Post 2654485 2667378 [email protected]
Offices, Kolhapur Dn., /2654055
Kolhapur - 416 003
Malegaon SPOs Malegaon 423203 234652 /235653 235015 no email address
Malvan SPOs O/o Supdt of Post Offices, 252022 / 252237 252022 [email protected]
Sindhudurg Dn., Malvan -
416 606.
Mapuca SSPOs O/o Sr. Supdt. of Post 2262881 / 2262881 [email protected]
Offices, Goa Division, 2262450
Mapuca - 403 507
Mumbai Dy.Director(PR Old GPO Bldg., Mumbai 22621685 22621499 / [email protected]
O) GPO, Mumbai-400001 22622323
Mumbai Sr. PM Kalbadevi HO, Mumbai- 22015984 22015984 [email protected]
400002
Mumbai SSPOs 3rd floor, Dadar HPO Bldg., 24163000 / 24150912 [email protected]
Dr. B R.Ambedkar Road, 24110577
Dadar(East), Mumbai–
400014.
Mumbai SSPOs 4th floor, Dadar HPO 24150188 24185939 [email protected]
Bldg., Dr. B R. Ambedkar
Rd., Dadar (East),
Mumbai–400014.
Mumbai SSPOs Azad Nagar, 26743377 26743740 [email protected]
Andheri(West),Mumbai–
400053.
 -: 187 :-

Mumbai SSPOs G.P.O. Annex Bldg., 5th 22622622 22622567 [email protected]

floor,Mumbai–400001.
Mumbai SSPOs Bhandup East P.O. Bldg., 25647388 / 25647488 [email protected]
Mumbai–400042. 25647452
Mumbai SSPOs Samata Nagar, Kandivali 28850414 28850414 [email protected]
(East), Mumbai–400 101.
Mumbai SPOs Mira Road, PO Bldg., 28114800 / 28114800 [email protected]
Mumbai–400107. 28114232
Nagpur ADPS % Postmaster 2562207 2550577 [email protected]
General,Nagpur
Region,Nagpur- 440 010
Nagpur SSPOs Nagpur- 440 010. 2531455 2565117 [email protected]
Nagpur SSPOs Nagpur- 440 012. 2526086 / 2526086 [email protected]
2560577
Nagpur SSPOs Nagpur- 440 010. 2531455 / 2565117 [email protected]
2560708
Nagpur SSPOs Nagpur- 440 012. 2526086 / 2526086 [email protected]
2560577
Nanded SPOs Nanded 431602 231521 /231877 239845 [email protected]
t
Nashik SSPOs Nashik GPO Nashik 2598216 2599128 no email address
Osmanabad SPOs Osmanabad 413501 227078 / 223394 225924 [email protected]
Panaji ADPS Panaji – 403001 2231870 2231871 [email protected]
Pandharpur SPOs Pandharpur-413 304 223250 ./ 223999 223250 ./ [email protected]
223999
 -: 188 :-

Panvel SPOs Panvel – 410 206. 27458997 / 27458997 [email protected]

27453204
Parbhani SPOs Parbhani 431401 225280 / 220274 225280 no email address
Pune ADPS Pune – 411 001 26124595 26124595 [email protected]
Pune SSPOs Pune-411 037 24263345 / 24267911 [email protected]
24263394
Pune SSPOs Pune-411 030 24328699 / 24328699 [email protected]
24338501
Pune SPOs Pune-411 042 24476609 / 24484350 [email protected]
24470325
Ratnagiri SPOs O/o Supdt of Post Offices, 241300 / 241247 241321 No email address
Ratnagiri Dn., Ratnagiri -
415 612.
Sangli SSPOs O/o Sr. Supdt. of Post 2330304 2320280 No email address
Offices, Sangli Divn.,
Sangli - 416 416.
Satara SSPOs Satara-415 001 237443 / 232403 237445 [email protected]
Shirrampur SPOs Shrirampur-413 709 222642 222642 [email protected]
Solarpur SSPOs Solapur-413 001 2621147 / 2725144 [email protected]
2726513
Thane SSPOs Near Railway 25343436 25334290 [email protected]
Station,Thane – 400 601. om
Wardha SPOs Wardha- 442 001 240599 / 243399 240599 [email protected]
 -: 189 :-

Wardha SPOs Wardha- 442 001 240599 / 243399 240599 [email protected]

Yavatmal SPOs Yavatmal – 445 001 253016 / 253018 253017 [email protected]
m
Yavatmal SPOs Yavatmal – 445 001 253016 / 253018 253017 [email protected]
m

13. MADHYA PRADESH POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL

DISTT /DN. PIN ADDRESS
Bhopal DPS (HQ) O/o CPMG, MP Circle, (0755)2550624 (0755)2556547
Bhopal 462 012
Balaghat Sr.Supdt. of Sr.Supdt. of P.O, Balaghat 481001 (07632) 240797 07632- 241166
P.Os
Bhopal Sr.Supdt. of Sr.Supdt.of P.Os, Bhopal 462003 0755-2772989 0755-2771523
P.Os
Chhatarpur Supdt.of P.Os., Supdt.of P.Os., Chhatarpur 471001 (07682) 241120 07682- 242377
Chhindwara Supdt.of P.Os Supdt.of P.Os, Chhindwara 480001 07162-230867 07162-244771
Guna Supdt. of P.Os, Supdt. of P.Os, Guna 473 001 (07542) 226321 (07542) 286321
Gwalior Sr.Supdt. of Sr.Supdt. of P.Os, Gwalior 474 009 (0751) 2462870 (0751) 2462871
P.Os,
Hoshangaba Sr.Supdt.of Sr.Supdt.of P.Os, 461001 (07574) 252916 (07574) 252977
d, P.Os, Hoshangabad
Indore Sr.Supdt.of POs Sr.Supdt. of POs, Indore 452001 (0731) 2531173 (0731) 2531172
City
Indore Supdt. of P.Os, Supdt. of POs Indore Mfl. 452001 0731 2702840 0731-2702840
 -: 190 :-

Jabalpur Sr.Supdt. of Sr.Supdt. of POs, Jabalpur 482001 (0761) 2678363 (0761) 2624300
POs,
Khandwa Supdt. of P.Os, Supdt. of P.Os, Khandwa (0733) 2249547 (0733) 2249547
Mandsaur Supdt. of P.Os, Supdt. of P.Os, Mandsaur 458001 (07422) 222787 07422-222787
Morena Supdt. of P.Os, Supdt. of P.Os, Morena 476001 (07532) 223140 (07532) 223140
Ratlam Supdt. of P.Os, Supdt. of P.Os, Ratlam 457 001 (07412) 231398 07412- 234810
Rewa Supdt. of P.Os Supdt. of P.Os, Rewa 486001 (07662) 242103 (07662) 2506103
Sagar Sr.Supdt. of Sr.Supdt. of P.Os, Sagar 470 001 (07582) 222670 (07582) 229608
P.Os,
Sehore Supdt. of POs, Supdt. of POs, Sehore 466001 (07562) 224302 (07562) 224302
Shahdol Supdt. of POs, Supdt. of POs, Shahdol 484001 (07652) 245323 (07652) 245323
Ujjain Sr.Supdt. of Sr.Supdt. of POs, Ujjain 456010 (0732) 2530756 (0732) 2530756
POs,
Vidisha Supdt. of P.Os, Supdt. of P.Os, Vidisha 464001 (07592) 232969 (07592) 232661

14. NORTH EAST POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Shillong DPS (HQ) O/o CPMG, NE Circle, Shillong - 2224922 2223455
793 001
Aizawl DPS Director Postal Services, Mizoram 2328024 2328641
Division, Aizawl-796001
East Khasi Hills Sr. Supdt. of Sr. Supdt. of PO’s, Meghalaya 2221708 2222264
PO’s Division, Shillong. 793 001
 -: 191 :-

Imphal west DPS Director Postal Services, Manipur 22202264 2443844

Division, Imphal-795001
Kohima DPS Director postal Services, Nagaland 2290597 2290601
Division, Kohima- 797001
Papumpare DPS Director Postal Services, Arunachal 2214937 2212325
Pradesh Division, Itanagar.
Tripura North Supdt. of PO’s Supdt. of PO’s, Dharmanagar Division, 234315 234315
Dharmanagar. 799250
West Tripura DPS Director Postal Services,Agartala 2323800 2323800
Division, Agartala.799001

15. ORISSA POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Bhubaneswar DPS (HQ) Bhubaneswar - 751 001 0674- 2391426 0674- 2391788
Balasore SPOs SPOs Balasore Division, 06782 - 262125 06782 - 262125
Balasore- 756 001, Orissa
Bhadrak SPOs SPOs Bhadrak Dn. Bhadrak- 06784 - 250284 06784 - 250284
756001, Orissa
Bolangir and SPOs SPOs Balangir Dn. Bolangir- 06652 - 232156 06652 - 232156
Sonepur 767 001 Orissa
Cuttack SSPOs SSPOs Cuttack City Dn. 0671 - 2304401 0671 - 2304401
Cuttack-753 001, Orissa
Dhenkanal and SPOs SPOs Dhenkanal division, 06762 - 225676 06762 - 232686
Angul Dhenkanal-759 001, Orissa
 -: 192 :-

Ganjam SPOs SPOs, Aska Dn Aska - 761 06822 - 273313 -

110, Dist. Ganjam. Orissa
Ganjam and SSPOs SSPOs Berhampur Dn 0680 - 2222091 0680 - 2222091
Gajapati Berhampur (Ganjam) - 760 001,
Orissa
Jagatsinghpur SPOs SPOs Cuttack South Dn. 0671 - 2304395 0671 - 2304395
Cuttack-753 001, Orissa
Jajpur and SPOs SPOs Cuttack North Dn. 0671 - 2304812 0671 - 2304812
Kendrapara Cuttack-753 001, Orissa
Kalahandi and SPOs SPOs Kalahandi Dn 06670 - 230299 06670 - 230299
Nuapada Bhawanipatna - 766 001,
Orissa
Kandhamal SPOs SPOs Phulbani Dn. Phulbani 06842 - 252293 06842 - 253691
and Boudh (O)- 762 001, Orissa
Keonjhar SPOs SPOs Keonjhar dn. Keonjhar 06766 - 253956 06766 - 253956
758 001, Orissa
Khurda SSPOs SSPOs Bhubaneswar division, 0674 - 2532765 0674 - 2532765
Bhubaneswar - 751 009, Orissa
Koraput SSPOs SSPOs Koraput Dn Jeypore 06854 - 240550 06854 - 241085
Rayagada (K)- 764 001, Orissa
Nabrangpur
and Malkangiri
Mayurbhanj SPOs SPOs Mayurbhanj Dn. 06792 - 252244 06792 - 252244
Baripada-757 001, Orissa
Puri Nayagarh SSPOs SSPOs Puri Dn.Puri 752 001, 06752 - 222044 06752 - 222044
and Khurda Orissa
 -: 193 :-

Sambalpur SPOs SPOs Sambalpur division, 0663 - 2410178 0663 - 2410178

Bargarh Sambalpur - 768 001, Orissa
Deogarh and
Jharsuguda
Sundergarh SSPOs SSPOs Sundergarh division 06622 - 06622-
Sundergarh 770 001, Orissa 2172258 21722528

16. PUNJAB POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Chandigarh DPS (HQ) O/o CPMG, Punjab Circle, 0172-2704813 0172-2711721
Chandigarh GPO Bldg.
3rd Floor Sector - 17/E
Chandigarh - 160 017
Amritsar Sr.Supdt. of Post Sr. Supdt. of Post Officer 0183-2222114 0183-2564540 [email protected]
Offices Amritsar-143001
Amritsar Sr. Postmaster Sr. Postmaster, Head 0183-2400785 -- --
Post Office. Amritsar-
143001
Bathinda Supdt. of Post Offices Supdt. of Post Offices, 0164-2239278 0164-2235215 [email protected]
Bathinda-151005
Chandigarh Sr.Supdt. of Post Sr.Supdt. of Post Offices, 0172-2722490 0172-2700766 [email protected]
Offices Chandigah-160017
Chandigarh Sr. Postmaster Sr. Postmaster 0172-2703716 -- --
Chandigarh GPO-160017
 -: 194 :-

Faridkot Supdt. of Post Offices Supdt. of Post Offices 01639-250201 01639-250472 [email protected]
Faridkot-151203
Ferozepur Supdt. of Post Offices Supdt. of Post Offices, 01632-244525 01632-246926 [email protected]
Ferozepur-152001
Gurdaspur Supdt. of Post Offices Supdt. of Post Offices, 01874-246202 01874-246198 [email protected]
Gurdaspur-143521
Hoshiarpur Supdt. of Post Offices Supdt. of Post Offices, 01882-220139 01882-247477 [email protected]
Hoshiarpur-146001
Hoshiarpur Sr. Postmaster Sr. Postmaster Head Post 01882-220141 -- --
Office Hoshiarpur-146001
Jalandhar Sr.Supdt. of Post Sr. Supdt. of Post Offices, 0181-2224807 0181-2403279 [email protected]
Offices Jalandhar-144001
Jalandhar Sr. Postmaster Sr.Postmaster , Head 0181-2459650 0181-2221454 --
Post Office Jalandhar-
144001
Kapurthala Supdt. of Post Offices Supdt. of Post Offices, 01822-233758 01822-221723 [email protected]
Kapurthala-144601
Ludhiana Sr.Supdt. of Post Sr. Supdt. of Post Offices, 0161-2770003 0161-2404184 [email protected]
Offices Ludhiana (City)-141001
Ludhiana Supdt. of Post Offices Supdt. of Post Offices, 0161-2774194 0161-2403033 dop_ldh-
Ludhiana (M)-141001 [email protected]
Ludhiana Sr. Postmaster Sr. Postmaster, Head 0161-2774004 -- --
Post office, Ludhiana-
141001
 -: 195 :-

Patiala Sr.Supdt. of Post Sr.Supdt. of Post Offices, 0175-2215557 0175-2217887 [email protected]

Offices Patiala-147001
Patiala Sr. Postmaster Sr.Postmaster Head Post 0175-2301697 -- --
Office, Patiala - 147001
Sangrur Supdt. of Post Offices Supdt. of Post Offices, 01672-234281 01672-238759 [email protected]
Sangrur-148001

17. RAJASTHAN POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Jaipur DPS (HQ) O/O CPMG , Rajasthan 0141-2376470 0141-2369779
Circle, Jaipur
Ajmer A.D.P.S. A.D.P.S. (SR) Ajmer 0145-2433492 0145- 2433101
Ajmer SSPOs SSPOs Ajmer 0145-2420401 0145- 2420401
Ajmer SR. P.M SR. P.M. Ajmer 0145-2429437 0145- 2420401
Alwar SSPOs. SSPOs Alwar 0144-2337276 0144 –2337276
Barmer SPOs SPOs Barmer 02982-220443 02982- 220443 spo_barmer@reddifma
Beawar SPOs SPOs Beawar 01462-225553 01462- 221853
Bharatpur SPOs SPOs Bharatpur 05644-222125 05644-222125 [email protected]
Bhilwara SPOs SPOs Bhilwara 01482-220334 01482-220334
Bikaner SPOs SPOs Bikaner 0151-2524177 0151 2524177 spobikaner@reddifma
Chittorgarh SPOs SPOs Chittorgarh 01472-240354 01472- 240354
Churu SPOs SPOs Churu -252205 01562-250643 spochuru @reddifma
Dholpur SPOs SPOs Dholpur 05642-240509 05642- 240509
Dungarpur SPOs SPOs Dungarpur 02964-230934 02964- 230934
 -: 196 :-

Jaipur SSPOs. SSPOs Jaipur City Dn. 0141-2374161 0141-2374161 [email protected] uk

Jaipur SPOs SPOs Jaipur (Mfl) Dn 0141-2302055 0141-2302055 [email protected]
Jaipur Sr. P.M. Sr. P.M. Jaipur GPO 0141-2374000 0141-374161
Jhunjhunu SPOs SPOs Jhunjhunu 01592-232349 01592- 232349 spo_junjunj@reddifma
 -: 197 :-

Jodhpur DPS DPS WR Jodhpur 0291-2430902 0291- 2432940 [email protected]

m
Jodhpur SSPOs SSPOs Jodhpur 0291-2632250 0291-2634186 sspo_jodhpur@reddifma
Jodhpur Sr. P.M. Sr. P.M. Jodhpur 0291-2636746 0291-2634186
Kota SSPOs SSPOs Kota 0744-2451665 0744-2451665
Nagaur SPOs SPOs Nagaur 01582-240573 01582-240573 spo_nagaur@ reddifma
Pali SPOs SPOs Pali 02932-220362 02932-220362 spo_pali@reddifma
Sawaimadhopur SPOs SPOs Sawaimadhopur 07462-220239 07462- 220239
Sikar SPOs SPOs Sikar -252474 01572- 250902 spo_sikar@reddifma
Sirohi SPOs SPOs Sirohi 02972-222291 02972-222291 spo_sirohi@reddifma
Sri-Ganganagar SPOs SPOs Sri-Ganganagar 0154-2460098 0154-2460098 spo_sgnr@reddifma
Tonk SPOs. SPOs Tonk Dn. 01432-253323 01432- 253323

18. TAMILNADU POSTAL CIRCLE

NAME OF DISTT DESIGNA POSTAL ADDRESS PHONE FAX NO. E-MAIL ADDRESS
/DN. TION NO.
Chennai DPS (HQ) O/o CPMG, TN Circle, Chennai 28520241 28528500
Arakkonam SSPOS Arakkonam Dn,Arakkonam-631 233525 232543 [email protected]
001
Chengalpattu SPOS Chengalpattu Dn,Chengalpattu- 226465 226465 [email protected]
603 001
Chennai SSPOS Chennai City North Dn,Chennai - 28277978 28277978 [email protected]
600008
 -: 198 :-

Chennai SSPOS Chennai City South Dn,Chennai- 28342893 28342893 [email protected]

600 017
Chennai SSPOS Chennaui City Central 24345325 24345325 [email protected]
Dn,Chennai-600 017
Chennai Chief Chennai GPO,Chennai-600 001 25216766 25244388 [email protected]
Postmaster m
Chennai Chief Anna Road H.O,Chennai-600 002 28520926 28520926 [email protected]
Postmaster
Coimbatore SSPOS Coimbatore Dn,Coimbatore-641 2305100 2305100 [email protected]
001
Coimbatore Senior Head Post Office,Coimbatore-641 2395637 2395637
Postmaster 001
Cuddalore SPOS Cuddalore Dn,Cuddalore-607 001 293716 294936 [email protected]
Dharmapuri SPOs Dharmapuri Dn,Dharmapuri-636 260346 260346 [email protected]
701
Dindigul SSPOS Dindugul Dn,Dindigul-624 001 2432402 2430201
Erode SSPOS Erode Dn,Erode-638 001 2252400 2252400 [email protected]
Erode Senior Head Post Office,Erode-638 001 2251408 2251408
Postmaster
Kanchipuram SPOS Kanchipuram Dn,Kanchipuram- 223723 223723 [email protected]
631501
Kanniyakumari SSPOS Kanniyakumari Dn,Nagercoil-629 232032 232033
001
Karaikudi SSPOs Karaikudi Dn,Karaikudi-630 001 224548 224245
Karur SPOS Karur Dn,Karur-639 001 262771 262282 [email protected]
Kovilpatti SSPOS Kovilpatti Dn,Kovilpatti-628 501 221013 221300
 -: 199 :-

Madurai SSPOS Madurai Dn,Madurai-625 001 2520636 2534907

Mayiladuthurai SPOS Mayiladuthurai Dn,Mayiladuthurai- 222066 224760 [email protected]
609 001 m
Nagappattinam SPOS Nagappattinam 242066 242066 [email protected]
Dn,Nagappattinam-611 001
Namakkal SPOs Namakkal Dn,Namakkal-637 001 232552 232552 [email protected]
Nilgiris SSPOS Nilgiris Dn,Udhagamandalam-643 2442521 2442521 [email protected]
001
Pattukkottai SPOs Pattukkottai Dn,Pattukkottai-614 222093 222288 [email protected]
601
Pollachi SPOs Pollachi Dn,Pollachi-642 001 224166 224166 [email protected]
Pondicherry UT SSPOS Pondycherry Dn,Pondycherry-605 2334837 2344855 [email protected]
001 m
Pudukkottai SPOs Pudukkottai Dn,Pattukkottai-622 221400 222850 [email protected]
001
Ramanathapuram SSPOS Ramanathapuram 221321 220811
Dn,Ramanathapuram-623 501
Salem SSPOS Salem East Dn,Salem-636 001 2264486 2264486 [email protected]
Salem SPOs Salem West Dn,Salem-636 005 2447463 2447463 [email protected]
Salem Senior Head Post Office,Salem-636 001 2264844 2264844
Postmaster
Sivaganga SSPOs Sivaganga Dn,Sivaganga-630 560 241978 241970
Srirangam SPOs Srirangam Dn,Srirangam-620 006 2432381 2432381 [email protected]
Tambaram SSPOS Tambaram Division,Chennai - 22260550 22260550 [email protected]
600045
Thanjavur SSPOs Thanjavur Dn,Thanjavur-613 001 238066 231430 [email protected]
 -: 200 :-

Thanjavur SPOs Kumbakonam Dn,Kumbakonam- 2421700 2420627 [email protected]

612 001
Theni SSPOS Theni Dn,Theni-625 531 254843 254539
Tiruchirappalli Asst.Director(M o/o Postmaster General,Central 2461506 2463605 [email protected]
ails) Region,Tiruchirappalli-620 001
Tiruchirappalli SSPOS Tiruchirappalli DnTiruchirappalli- 2419714 2419714 [email protected]
620 001
Tirunelveli SSPOS Tirunelveli Dn,Tirunelveli-627 001 2561178 2560422
Tiruppattur SPOs Tiruppattur Dn,Tiruppattur-635 220442 220442 [email protected]
601
Tirupur SSPOS Tirupur Dn,Tirupur-641 601 2206700 2206700 [email protected]
Tiruvannamalai SSPOS Tiruvannamalai 252465 252465 [email protected]
Dn,Tiruvannamalai-606 601 m
Tuticorin SSPOS Tuticorin Dn,Tuticorin-628 001 2391690 2390251
Vellore SSPOS Vellore Dn,Vellore-632 001 2232549 2212045 [email protected]
Virudhunagar SSPOS Virudhunagar Dn,Virudhunagar- 243091 243291
626 001
Vriddhachlam SSPOS Vriddhachlam Dn,Vriddhachalam- 230077 261460 sspo-
606 001 [email protected]
 -: 201 :-

19. UTTAR PRADESH POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Lucknow DPS (HQ) O/O CPMG U.P. Circle 0522 28520241 285285
Lucknow -226001 00
Agra SSPOs O/O SSPOs Agra-282001 0562 2851779 2856115
Agra Region Asstt. Director O/O PMG Agra Region , Agra 0562 2363011 2261606
-282001
Aligarh Supdt. O/O Supdt. PSFS Aligarh - 0571 2400021 2400021
202001
Aligarh & SSPOs O/O SSPOs Aligarh -202001 0571 2403701 2403701
Hatrash
Allahabad & SSPOs O/O SSPOs Allahabad - 0532 2622766 2622766
Kaushambi 211001
Allahabad ADPS(BD.) O/O PMG Allahabad -211001 0532 2623471 2623471
Region
Azamgarh & SSPOs O/O SSPOs Azamgarh- 05462 220456 220674
Mau 267001
Ballia SPOs O/O SPOs Ballia-277001 05498 220518 220518
Banda & SPOs O/O SPOs Banda-210001 05192 224741 224741
Chitrakoot &
Hamirpur &
Mahoba
Barabanki SPOs O/O SPOs Barabanki-225001 05248 222460 222460
Bareilly & Pilibhit SSPOs O/O SSPOs Bareilly -243001 0581 2427079 2427079
 -: 202 :-

Bareilly Region APMG O/O PMG Bareilly-243001 0581 2511137 2427459

Basti , SK Nagar SPOs O/O SPOs Basti- 272001 05542 282214 282214
(Khalilabad )&
Sidharath Nagar
(Naugarh)
Bharaich & SPOs O/O SPOs Bhraich-271801 05252 232322 232322
Shravasti
Bijnore SPOs O/O SPOs Bijnor-246701 01342 262003 262003
Budaun SPOs O/O SPOs Budaun-243601 05832 266064 266899
Bulandshahar SPOs O/O SPOs Bulandshahar- 05732 252668 252668
203001
Deoria SSPOs O/O SSPOs Deoria-274001 05568 222381 222381
&Kushinagar
( Padrauna)
Etah SPOs O/O SPOs Etah-207001 05742 233548 233548
Etawah & SPOs O/O SPOs Etawah-206001 05688 254632 256122
Oraiya
Faizabad & SSPOs O/O SSPOs Faizabad -224001 05278 222115 222115
Ambedkarnagar
Fatehpur SPOs O/O SPOs Fatehpur-212601 05180 224252 225728
Furakkhabad & SPOs O/O SPOs Fatehgarh -209601 09556 228088 228088
Kannoj 92
Ghaziabad SSPOs O/O SSPOs Ghaziabad- 0120 2961208 2964554
&GB. Nagar. ( 201001
Noida)
Ghazipur SPOs O/O SPOs Ghazipur-233001 0548 2220385 2220385
 -: 203 :-

Gonda & SPOs O/O SPOs Gonda-271001 05262 222892 222892

Balrampur
Gorakhpur & SSPOs O/O SSPOs Gorakhpur- 0551 2333447 2333447
Maharajganj 273301
Gorakhpur ADPS O/O PMG Gorakhpur-273301 0551 2200762 2203024
Region
Hardoi SPOs O/O SPOs Hardoi-241001 05852 220433 220433
Jaunpur SPOs O/O SPOs Jaunpur222001 05452 243522 269643
Jhansi SRM O/O SRM’X” Dn. Jhansi- 0517 2471174 2471174
284001
Jhansi, Lalitpur SSPOs O/O SSPOs Jhansi-284001 0517 2471261 2471261
& Jalaun
Kanpur SSPOs O/O SSPOs Kanpur City Dn. 0512 2306210 2306366
Kanpur-208001
Kanpur CPM O/O CPM Kanpur HO-208001 0512 2306168 2306168
Kanpur SSPOs O/O Supdt. CSD Kanpur- 0512 2362668
208001
Kanpur Region ADPS O/O PMG Kanpur -208001 0512 2303393 2306366
Kheri SPOs O/O SPOs Kheri-262701 05872 252062 255301
Lucknow SSPOs O/O SSPOs New Haydrabad 0522 2781118 2780260
Lucknow-226007
Lucknow Chief O/O CPM LKO GPO -226001 0522 2626811 2625167
Postmaster
Lucknow SSRM O/O SSRM 'O' Dn. Lucknow- 0522 2635733 2635733
226004
Lucknow Vigilance Officer O/O CPMG U.P. Circle 0522 2626666 2626666
Lucknow-226001
 -: 204 :-

Mainpuri & SPOs O/O SPOs Mainpuri-205001 05672 234531 234531

Firozabad
Mathura SSPOs O/OS SPOs Mathura-261001 0565 2403344 2403032
Meerut & SSPOs O/O SSPOs Meerut -250001 0121 2643929 2667510
Baghpat
Mirzapur SPOs O/O SPOs Mirzapur-231001 05442 245867 245898
&Sonbhadra
(Robertsganj)
Mnoradabad, SSPOs O/O SSPOs Moradabad- 0591 2411024 2411024
J.P.Naghar 244001
(Amroha) &
Rampur
Muzaffar Nagar SSPOs O/O SSPOs Muzaffar Nagar - 0131 2409571 2409571
251001
Pratpagarh SSPOs O/O SSPOs Pratapgarh- 05342 220419 220419
230001
Raebareli SPOs O/O SPOs Raebareli-229001 0535 2202202 2202202
Saharanpur SSPOs O/O SSPOs Saharanpur- 0132 2727451 2727451
247001
Shahjahanpur SPOs O/O SPOs Shahjahanpur- 05842 223250 223250
242001
Sitapur SPOs O/O SPOs Sitapur-261001 05862 242510 242510
Sultanpur SPOs O/O SPOs Sultanpur-228001 05362 222418 222418
Unnao & Kanpur SPOs O/O SPOs Kanpur(M) Dn. 0512 2361366 2361366
Dehat Kanpur-208001
 -: 205 :-

Varanasi & SSPOs O/O SSPOs Varanasi(E)- 0542 2211022 2211022

Chaundali 221001
Varanasi & Sant SPOs O/O SPOs Varanasi(W) - 0542 2509897 2502771
Ravidas 221002
Nagar(Bhadohi )

20. UTTRANCHAL POSTAL CIRCLE

NAME OF DESIGNATION POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
DISTT /DN.
Dehradun DPS (HQ) O/O CPMG Dehradun 0135- 2658806
Almora SPOs SPOs Almora 05962-230293 232775
Chamoli SPOs SPOs Chamoli 01372-252449 252449
Dehradun SSPOs SSPos Dehradun 0135-2659247 2659247
Dehraudn Sr. PM Dehraudn G.P.O 0135-2655141 -
Nainital SSPOs SSPOs Nainital 05942-235184 239184
Pauri SPOs SPOs Pauri 01368-222228 222228
222436
Pithoragarh SPOs SPOs Pithoragarh 05964-225337 226012
Tehri SPOs SPOs Tehri 01376-233127 233127
 -: 206 :-

22. WEST BENGAL POSTAL CIRCLE

NAME OF DISTT DESIGNA POSTAL ADDRESS PHONE NO. FAX NO. E-MAIL ADDRESS
/DN. TION
Kolkata DPS (HQ) O/OChief Postmaster General 033- 22120139 22120122
W.B.Circle ,Yogayag Bhawan
Kolkata-700012
Andaman & DPS ANDAMAN & NICOBAR 03192- 230485 231036
Nicobar Islands ISLANDS , PORTBLAIR 744101
Bankura SSPOs The Sr.Supdt.of Pos Bankura 03242- 253312 253312
Division Bankura 722101.
Barasat SPOs The Supdt. Of Post,Office 033- 25523577 25523577
Barasat Dn. Barasat 700124.
Birbhum SPOs The Supdt. Of Post Offices, 3462 255260 255508
Birbhum Dn Suri - 731101
Burdwan SSPOs The Sr.Supdt.of Pos Asansol 0341- 2203497 2203497
Division, Asansol HO
713301 .
Burdwan SSPOs The Supdt.of Posts Offices, 0342- 2662588 2662588
Burdwan Division, Burdwan
713101.
Cooch-Behar SPOs The Supdt. Of PostOffice, Cooch 3582 222451 222451
Behar Dn. Coohbehar 736101
Darjeeling SPOs The Supdt. Of Post Offices, 354 2252141 2252141
Darjelling Dn. Darjeeling 734101
Dinajpur (North SPOs The Supdt. Of PostOffices 3522 255394 255394
And South Dinajpur Dn. Balurghat 733101
 -: 207 :-

Hooghly SSPOs The Sr. Supdt. Of Pos South 033- 26620587/ 26620587
Hooghly Dn. .Serampore 712201 3021
Hooghly SPOs The Supdt. Of Post.Offices North 033- 26802310 26802310
Hoogly Dn.Chinchura 712101.
Howrah SSPOs The Sr. Supdt. Of Post 033- 2667-1289 2667-1289
offices Howrah
Division,Howrah 711101
Jalpaiguri SSPOs The Sr.Supdt.of Pos Jalpaiguri 03561- 232047 230742
Division,Jalpaiguri 735101.
Kolkata ADPS-III O/O The Postmaster General 033- 22120264 22120990
South Bengal Region Yogayog
Bhawan Kolkata-12
Kolkata Director KOLKATA FOREIGN POST 033_ 22481523 22481523
KOL-700001
Kolkata Director Kolkata GPO , KOLKATA 033- 22105150 22105611
700001 22438847
Kolkata CHIEF PM BARABAZAR HPO KOLKATA- 033- 22693221/ 22693221
700007 2269/3380
Kolkata SSPOs The Sr.Supdt.of Pos South 033- 2466-3008 2466-3008
Kolkata Division Kolkata-700029
Kolkata SSPOs Sr.Supdt.of Post Offices East 033- 22489003 2248-9003
Kolkata Division Kolkata-
700014.
Kolkata SSPOs The Sr.Supdt.of Pos North 033- 2556-7251 25567251
Kolkata Division Kolkata-700037.
Kolkata SSPOs The Sr.Supdt.of Pos Central 033- 2269-0840 2269-0840
Kolkata Division Kolkata-700007.
 -: 208 :-

Malda SPOs The Supdt. Of Post Offices. 3512 252956 252956

Malda Dn , Malda 732101
Midnapore (East) SPOs The Supdt. Of Post.Office 03228- 266118 266118
Tamluk Dn.Tamluk.721636
Midnapore East SPOs The Supdt. Of Post.Offices 03220- 255005 255005
Contai Dn. Contai, Midnapore
721401
Midnapore West SSPOs The Sr.Supdt.of Post 03222- 275518 275518
Offices Midnapore
Division Midnapore 721101
Murshidabad SPOs The Supdt. Of Post,Office 03482- 250008 250008
Mursidabad Dn.Berhampur
742101.
Nadia SPOs The SPOs,Nadia North Dn. 03472- 252827 252827
Krishnanagar 743101.
Nadia SPOs The Supdt. Of Post. Offices 033- 25828682 25828682
Nadia South Dn. Kalyani 741235.
Purulia SPOs The Supdt.Of Post Offices, 03252- 222733 222733
Purulia Dn. Purulia 723101
Sikkim DPS O/O The Postmaster General 0353- 2435518 2536561
North Bengal & Sikkim
Region,Siliguri 734401
Sikkim DPS SIKKIM Dn. , GANGTOK 03592- 222610 222165
737101
24 Pgs (N) SSPOs SSPOs North Presidency 033- 25926088 2592-6088
Division Barrackpore-700120 .
24 Pgs (S) SSPOs The SSPOs South Presy. Dn. 033- 24338409 24338409
Baruipur 700144.
 -: 209 :-

LIST OF CENTRAL ASSISTANT PUBLIC INFORMATION OFFICERS (CAPIOs),

DEPARTMENT OF POSTS.

1. ASSAM POSTAL CIRCLE

ASSAM
Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)

Barpeta Manager (CCC) Barpeta HO, Dist. Barpeta 781301 03665/252148

Bongaigaon Manager (CCC) Bongaigaon MDG, Dist. 783380 03664/222236
Bongaigaon 222135
Cachar Manager (CCC) Sr. Supdt. of POs, Cachar 788001 03842/263035 03842/263865
Division, Trunk Road, Silchar 263854
Darrang Manager (CCC) Mangaldoi HO, Dist. Darrang 784125 03713/222170
Dhemaji Manager (CCC) Dhemaji MDG, Dist. Dhemaji 787057 03753/224176
Dhubri Manager (CCC) Dhubri HO, Dist. Dhubri, Assam 783301 03662/230257
Dibrugarh Manager (CCC) O/o Supdt. of POs, Dibrugarh 786001 0373/2325721 0373/2326041
Division, R. K. B. Path, Dibrugarh
Goalpara Manager (CCC) O/o Supdt. of POs, Goalpara 783301 03662/ 230450 03662/230451
Division, M. g. Road, Dhubri 230131
Golaghat Manager (CCC) Golaghat HO, Dist. Golaghat 785621 03774/2480548
 -: 210 :-

Hailakandi Manager (CCC) Hailakandi HO, Dist. Hailakandi 788819 03844/222228

Jorhat Manager (CCC) Savasagar Dn., Post Office Road, 785001 0376/ 2320137 0376/ 2320137
Jorhat
Kamrup Manager (CCC) O/o Sr. Supdt. of POs, Guwahati 781001 0361/2540641 0361/2540642
Division, 3rd floor, Meghdoot
Bhawan, Panbazar, Guwahati
Karbi Manager (CCC) Diphu HO, Dist. Karbi Anglong 782460 03671/273479
Anglong 272251
Karimganj Manager (CCC) Karimganj HO, Dist. Karimgan 788710 03843/262258
Kokrajhar Manager (CCC) Kokrajhar HO, Dist. Kokrajhar 783370 03661/271601
Lakhimpur Manager (CCC) North Lakhimpur HO, Dist. North 787001 03752/222333
Lakhimpur
Morigaon Manager (CCC) Morigaon MDG, Dist. Morigaon 782105 03678/241873
240230
Nagaon Manager (CCC) Nagaon Dn., College Road, 782001 03672/ 254596 03672/ 235957
Nagaon
Nalbari Manager (CCC) Nalbari-Barpeta Dn., “Farida 781335 03624/ 220491 03624/ 220491
Manjil”, Barama Road, Nalbari
North Cachar Manager (CCC) Haflong MDG, Dist. N. C. Hills 788819 03673/236265
Hills
Sivasagar Manager (CCC) Shivasagar HO 785640 03772/222722
Sonitpur Manager (CCC) Chariali MDG, Dist. Sonitpur 784176 03715/224000
Tinsukia Manager (CCC) O/o Supdt. of POs, Tinsukia 786125 0374/2337215 0374/2330121
Division, Thana Road, Tinsukia
 -: 211 :-

2. ANDHRA PRADESH POSTAL CIRCLE

ANDHRA PRADESH

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)
Adilabad Manager (CCC) Adilabad 504001 08732-23105
Anantapur Manager (CCC) Anantapur 515001 242045 242045
Chittoor Manager (CCC) Chittoor 517001 226133 226133
Cuddapah Manager (CCC) Cuddapah 516001 242045 242045
EGodavari Manager (CCC) Amalapuram 533201 231302 231302
EGodavari Manager (CCC) Kakinada 533001 2364290 2364290
EGodavari Manager (CCC) Rajahmundry 533101 2425501 2428400
Guntur Manager (CCC) Guntur 522001 0863-2255977 0863-2255977
Hyderabad and Manager (CCC) Hyd City Divn 500 001 040-24745375
RR Distt Hyderabad
Hyderabad and Manager (CCC) Hyd South East Divn, 500 027 040-24604567 040-24604567
RR Distt Hyderabad
Hyderabad and Manager (CCC) Secunderabad Division 500 016 040-27762987 040-27762987
RR Distt
Hyderabad and Manager (CCC) Hyderabad GPO 500 001 040-24745978
RR Distt
Karimnagar Manager (CCC) Karimnagar 505001 0870-5564679
Khammam Manager (CCC) Khammam 507 003 08742-224658 08742-224658
 -: 212 :-

Krishna Manager (CCC) Gudivada 521301 08674-242548 08674-242548

Krishna Manager (CCC) Machilipatnam 521001 08672-223587 08672-223587
Krishna Manager (CCC) Vijayawada 520 001 0866-2425577 0866-2425577
Kurnool Manager (CCC) Kurnool 518 001 241018 241081
Mahabub Manager (CCC) Mahabub Nagar 509001 08542-242960
Nagar
Medak Manager (CCC) Medak 502110 08452-221386
Nalgonda Manager (CCC) Nalgonda 508001 08682-224267
Nellore Manager (CCC) Gudur(NL) 524101 08624-251304 08624-251304
Nizamabad Manager (CCC) Nizamabad 503001 08462-222003
Srikakulam Manager (CCC) Srikakulam Dn 532 001 08942-227140

Visakhapatnam Manager (CCC) Visakhapatnam 530001 2565099 2565099

Warangal Manager (CCC) Warangal 506001 08545-232122
West Godavari Manager (CCC) Bhimavaarm 08816-233377 08816-233377
West Godavari Manager (CCC) Eluru 534001 08812-230651 08812-230651
West Godavari Manager (CCC) Tadepalligudem 534101 08818-221310 08818-221310
 -: 213 :-

3. BIHAR POSTAL CIRCLE

BIHAR

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Araria Manager (CCC) Araria MDG 854311 06453 222199
Aurangabad Manager (CCC) Aurangabad 824101 06186 223109
Banka Manager (CCC) Banka HO 813102 06424 231651
Begusarai Manager (CCC) Begusarai HO 851101 06243 210673 [email protected]
Bhabhua Manager (CCC) Bhabhua MDG 821101 06189 224233
(Kaimur)
Bhagalpur Manager (CCC) Bhagalpur 812001 0641 2303320
Bhojpur Manager (CCC) Bhojpur 802301 06182 233329 [email protected]
Buxar Manager (CCC Buxar HO 802101 06183 224624
Champaran SPOs, SPOs, Bettiah 845438 06254 230188
(East)
Champaran SPOs, SPOs, Motihari 845401 06252 232667
(West )
Darbhanga Manager (CCC) Darbhanga 846005 06272 246195
246196
Gaya Manager (CCC) Gaya 823001 0631 2220084
Gopalganj Manager (CCC) Gopalganj HO 841426 06156 224605 hopogopalganjccc
@redifmail.com
Jamui Manager (CCC) Jamui HO 811307 06345 224039 youfirst@ sancharnet.in
Jehanabad Manager (CCC) Jehanabad HO 804408 06114 223334
Katihar Manager (CCC) Katihar HO 8544105 06452 242301
 -: 214 :-

Khagaria Manager (CCC) Khagaria MDG 851204 06244 222082 -

Kishanganj Manager (CCC) Kishanganj MDG 855107 06456 222726
Lakhisarai Manager Lakhisarai MDG 811311 06346 232031
Madhepura Manager (CCC) Madhepura MDG 852113 06476 224336 dak_mde@ sancharnet.in
Madhubani Manager (CCC) Madhubani 847211 06276 226347 sposmadhubani@
sancharnet.in
Munger Manager (CCC) Munger 811201 06344 224464 meghdootm@
sancharnet.in
Muzaffarpur Manager (CCC) Muzaffarpur 842002 0621 2282146 [email protected]
Nalanda Manager (CCC) Nalanda 803101 06112 222019
Nawada Manager (CCC) Nawada 805110 06324 216519
Patna Manager (CCC) Patna (Patna GPO) 800001 0612 2213079 [email protected]
Purnea Manager (CCC) Purnea 854301 06454 222518
Rohtash Manager (CCC) Sasaram 821115 06184 227793
Saharsa Manager (CCC) Saharsa 852201 06478 222815 supr_post@
sancharnet.in
Samastipur Manager (CCC) Samastipur 848101 06274 222324
Saran Manager (CCC) Saran Dn Chhapra 841301 06152 243698
Sheikhpura Manager (CCC) Sheikhpura MDG 811105 06341 224925 Spmspa053@
sancharnet.in
Shiohar Manager (CCC) Shiohar 843329 06222 257203
Sitamarhi Manager (CCC) Sitamarhi 843301 06226 250235
Siwan Manager (CCC) Siwan HO 841226 06154 242925 [email protected]
Supaul Manager (CCC) Supaul MDG 852131 06473 225208 Dak_supaul
@sancharnet.in
Vaishali Manager (CCC) Vaishali 844101 06224 276556
 -: 215 :-

4. CHHATISGARH POSTAL CIRCLE

CHHATISGARH

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)
Ambikapur Manager (CCC) O/o Postmaster Ambikapur 497001 07774-223831
H.O.
Bhilai H.O. Manager (CCC) O/o SSPOs Durg Dn. C.C. 490006 0788-2261004 0788-2261675
Bhilai
Bastar Manager (CCC) SPOs Bastar Dn. Jagdalpur- 494001 07782-225489 07782-225489
Bilaspur Manager (CCC) O/o SPOs Bilaspur 495001 07752-250201 07752-223575

Dantewara Manager (CCC) O/o Postmaster Dantewara 494449 07856-252220

Dhamtari Manager (CCC) O/o Postmaster Dhamtari 493773 07722-231610
Durg Manager (CCC) O/o SSPOs Durg Dn. C.C. 490006 0788-2261004 0788-2261675
Bhilai
Durg Manager (CCC) O/o Postmaster Durg 491001 0788-2323404
Janjgir-Champa Manager (CCC) O/o Postmaster Janjgir- 495668 07817-223542
Champa MDG Pin-
Jashpur Nagar Manager (CCC) O/o Postmaster Jashpur 496331 07763-223342
Nagar MDG
Kanker Manager (CCC) O/o Postmaster Kanker HO 494334 07868-241477
Kawardha Manager (CCC) O/o Postmaster Kawardha 491995 07741-232402
232275
 -: 216 :-

Korba Manager (CCC) O/o Postmaster Korba HO 495677 07759-227291

Koria Manager (CCC) O/o Sub Postmaster Koria 497335 07836-233126
SO Baikunthpur
Mahasamund Manager (CCC) O/o Postmaster 493445 07723-222020
Mahasamund MDG
Raigarh Manager (CCC) O/o SPOs Raigarh Dn. 496001 07762-235242 07762-232380
Raigarh
Raipur Manager (CCC) SSPOs Raipur Dn. Raipur 492009 0771-2527726 0771-2527727
Rajnandgaon Manager (CCC) O/o Postmaster 491441 07744-224016 07744-224016
Rajnandgaon HO 222900
Suguja Manager (CCC) O/o Postmaster Ambikapur 497001 07774-223831
H.O.

5. DELHI POSTAL CIRCLE

DELHI
Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)
Delhi- North Manager (CCC) Senior Postmaster Ashok 110052 27249661 27249661 [email protected]
West Vihar HO Centrtal Market
Delh
Delhi East Manager (CCC) Senior Superintendent of 110051 22373778 22373778 [email protected]
Pos Delhi East Dn
Karkardooma Delh
 -: 217 :-

Delhi North Manager (CCC) Senior Superintendent of 110054 238146390 238146390 [email protected]
Pos Delhi North Dn, Civil
Lines Delhi
Delhi- North Manager (CCC) Chief Postmaster Delhi 110006 23869771 23865717 [email protected]
East GPO Kashmeri Gate Delhi

Delhi Central Manager (CCC) Senior Superintendent of 110001 23542435 23542435 [email protected]
Pos New Delhi Central Dn,
Meghdoot Bhawan, Link
Road New Delhi
New Delhi HO Manager (CCC) Chief Postmaster New 110001 23743602 23743602 [email protected]
Delhi HO Ashoka Road
New Delhi
New Delhi Manager (CCC) Senior Superintendent of 110003 24625614 24625614 [email protected]
South Pos, New Delhi South Dn,
Golf Links New Delhi

New Delhi Manager (CCC) Senior Superintendent of 110021 24671592 24671592 [email protected]
South West Pos New Delhi South
West Dn Chanakya- Puri
New Delhi
New Delhi Manager (CCC) Senior Superintendent of 110028 25799134 25799134 [email protected]
West Pos ,New Delhi West Dn,
Naraina New Delhi
 -: 218 :-

6. GUJARAT POSTAL CIRCLE

GUJARAT

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Ahmedabad Manager (CCC) SSP CITY 380009 079 27543831 079 27541714
Dn.Ahmedabad
Ahmedabad Manager (CCC) SrPM Navrangpura HO 380009 079-26441933 079-26449375 [email protected]
Navrangpura
HO
Amreli Manager (CCC) SP Amreli 388001 2792222882 02792 222781
Anand Manager (CCC) SSP Anand 388001 02692 250181 02692 258668
Banas Kantha Manager (CCC) SP Palanpur 385001 2742251144 2742254095
Bharuch Manager (CCC) SP Bharuch 392001 2642243443 2642261748
Dahod Manager (CCC) PM Dahod Ho 389151 952673- 952673-
242723 242723
Gandhinagar Manager (CCC) SPO Gandhinagar 3872010 079 23260217 079 23060542
Jamnagar Manager (CCC) SP Jamnagar 361001 2882553513 2882552891
Junagadh Manager (CCC) SP Junagadh 362001 2852674550 2852672750
Kachchh Manager (CCC) SP Kachchh Bhuj 370001 2832221172 2832251253
Kheda Manager (CCC) Nadiad SSP Kheda 387001 2682549311 2682549311
Nadiad
Mahesana Manager (CCC) SSP Mahesana 384001 2762223366 2762223809
 -: 219 :-

Narmada Manager (CCC SPM Rajpipla SO Dist- 393145 952640-

Narmada 220020
Navsari Ho Manager (CCC) Sr PM Navsari 396445 02637-257284 02637-257284 [email protected]
Patan Manager (CCC) SP Patan 384265 2766221426 2766230254
Porbandar Manager (CCC) SP Porbandar 360575 2862242457 2862215100
Punchmahal Manager (CCC) SP Godhra 389001 2672261731 2672242792
(Godhra)
Rajkot Manager (CCC) SSP Rajkot 360001 2812242376 2812242376
Sabar Kantha Manager (CCC) SPOs Himatnagar 383001 02772-42450 02772-242450 [email protected]
Surat Manager (CCC) SSP Surat 395001 2612473214 2612460157
The Dangs Manager (CCC) SPM Ahwa Dang 394710 952631-
220311
Vadodara West Manager (CCC) Vadodara West 390001 2652780680 2652780680
vadodara
Vadodara East Manager (CCC) SSP Vadodara East, 390002 2652433101 2652433101

Valsad Manager (CCC) SSP Valsad 396001 2632244480 2632253544

 -: 220 :-

7. HARYANA POSTAL CIRCLE

HARYANA

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)
Ambala Manager (CCC) PM Ambala City 134003 0171-2556746 2556746
Ambala Manager (CCC) SSPOs Ambala 133001 0171-2641533 2641533
Bhiwani Manager (CCC) SPOs Bhiwani 127021 01664-243140 243140
Faridabad Manager (CCC) SSPOs Faridabad 121001 0129-2416597 2416597
Fatehabad Manager (CCC) SPM Fatehabad 125050 01667-220010
Gurgaon Manager (CCC) SSPOs Gurgaon 122001 0124-2321714 2334393
Hissar Manager (CCC) SPOs Hisar Dn 125001 01662-232050 231930
Jhajjar Manager (CCC) SPM Jhajjar 124103 01251-252040
Jind Manager (CCC) PM Jind 126102 01681-253170
Kaithal Manager (CCC) SPM Kaithal MDG 136027 01746-222510
Karnal Manager (CCC) SSPOs Karnal 132001 0184-2273101 2253492
Kurukshetra Manager (CCC) SPOs Kurukshetra 136118 01744-220820 220820
Mahendergarh Manager (CCC) PM Narnaul 123001 01284-251941
Panchkula Manager (CCC) SPM, Sect-8, Panchkula 134109 0172-2561446 2561446
Panipat Manager (CCC) PM Panipat 132103 0180-2650933
Rewari Manager (CCC) SPM HSG-I Rewari MDG 123401. 01274-256167
Rohtak Manager (CCC) SSPOs Rohtak 124001 01262-243206 243206
Sirsa Manager (CCC) PM Sirsa 125055 01666-220688 221202
Sonipat Manager (CCC) SPOs Sonipat 131001 0130-2241807 2241807
Yamuna Nagar Manager (CCC) PM Yamuna Nagar 135001 01732-238186 238434
 -: 221 :-

8. HIMACHAL PRADESH POSTAL CIRCLE

HIMACHAL PRADESH

Name of the Designation Full Postal PIN Tele. No. FAX E-mail address
District address (if available)
Bilaspur Manager (CCC) SSPOs Hamirpur 177003 01972-222322 01972-222322 [email protected]
Chamba Manager (CCC) SPOs Chamba 176310 01899-222640 01899-222440 [email protected]
Hamirpur Manager (CCC) SSPOs Hamirpur 177001 01972-222322 01972-222322 [email protected]
Kangra Manager (CCC) SPOs Dehra 177103 01970-233148 01970-233148 spos [email protected]
Kinnaur Manager (CCC) SPOs Rampur 175042 01782-234206 01782-234032 [email protected]
Kullu Manager (CCC) SSPOs Mandi 175001 01902-223170 01902-223170 [email protected]
Lahaul & Spiti Manager (CCC) Lahaul Sub Dn 175132 [email protected]

Mandi Manager (CCC) SSPOs Mandi 175001 01905-223169 01905-223169 [email protected]

Shimla Manager (CCC) SSPOs Shimla 171001 0177-2652465 0177-2657258 sspos sml @rediffmail.com
Sirmaur Manager (CCC Nahan HO 173001 01702-226914 01702-222257 [email protected]
Solan Manager (CCC) SPOs Solan 173212 01792-220522 01792-220522 [email protected]
Una Manager (CCC) SPOs Una 174303 01975-225258 01975-228452 [email protected]
 -: 222 :-

9. JHARKHAND POSTAL CIRCLE

JHARKHAND

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Bokaro Manager (CCC) Postmaster B.S.City HO 827001 06542-247781 248100
Deoghar Manager (CCC) Postmaster B.Deoghar HO 06432-222307
Dhanbad Manager (CCC) SSPOs, Dhanbad 826 001 0326-2220026 0326-222284 sspost_dnb@rediff
mail.com
Dumka Manager (CCC) SSPOs, S.P. Dn. Dumka 814101 06434-222284 06434-222284 [email protected]
m
Garhwa Manager (CCC) Postmaster, Garhwa MDG 822114 06561-222220
Giridih Manager (CCC) SPOs, Giridih 815301 06532-222632 06532-222632 [email protected]
m
Godda Manager (CCC) Postmaster, Godda MDG 06422-2220221
Gumla Manager (CCC) Postmaster, Gumla HPO 835207 06524-223005
Hazaribagh Manager (CCC) SPOs, Hazaribagh 825301 06546-222315 06546-222315
Jamtara Manager (CCC) Postmaster Jamtara MDG 815351 06433-222232
Koderma Manager (CCC) Postmaster, Jhumri 835302 06534-222402
Telaiya MDG
Latehar Manager (CCC) Postmaster, Latehar MDG 829206 06565-247620
Lohardaga Manager (CCC) Postmaster, Lohardaga 825302 06526-24028
MDG
Pakur Manager (CCC) Postmaster Pakur MDG 816107 06435-222001
 -: 223 :-

Palamau Manager (CCC) SPOs, Palamau, 822101 06562-222076 06562-222076 rssingh@rediffmail.

Daltonganj Daltonganj com
Ranchi Manager (CCC) SSPOs, Ranchi- 834001 0651-2207691 0651-2309400 mabdali@rediffmail
.com
Sahibganj Manager (CCC) Postmaster Sahibganj 816109 06436-2223030
MDG
Saraikela Manager (CCC) Postmaster, Saraikela SO 833219 06597-234610
Simdega Manager (CCC) Postmaster Simdega MDG 835223 06525-
26230/26335
Singhbhum Manager (CCC) SSPOs, Singhbhum 0657-2340032 0657-2340032 sspostjsr@rediffmai
(East) Division, Jamshedpur l.com
Singhbhum Manager (CCC) Postmaster Chaibasa HO 833201 06582-252346
(West)

10. KARNATAKA POSTAL CIRCLE

KARNATAKA

Name of the Designation Full Postal address Telephone No. Fax No. E-mail ID
District
Bagalkot Manager (CCC) Bagalkot HO Bagalkot- 08354 224791 223168 [email protected]
587101
Bangalore Manager (CCC) Bangalore South Dn 080 26633719 26633719 [email protected]
South Bangalore-560041
Bangalore East Manager (CCC) Bangalore East Dn. 080 25587995 25321960 [email protected]
Bangalore-560025
Bangalore GPO Manager (CCC) Bangalore GPO,BG-1. 080 22868652 22867788 [email protected]
 -: 224 :-

Bangalore West Manager (CCC) Bangalore West dn. 080 23324751 23324869 [email protected]
Bangalore-560010` [email protected]
Bangalore Rural Manager (CCC) Jayanagar HO Bangalore- 080 26340303 26340303 Not available
560013
Banglore Rural Manager (CCC) Basavangudi HO Bangalore- 080 26612250 Nil [email protected]
560004
Belgaumn Manager (CCC) Belgaum HO Belgaum- 0831 2400439 2436870 [email protected]
590001
Bellary Manager (CCC) Bellary HO Bellary-583101 08392 230731 268567 [email protected]
Bidar Manager (CCC) Bidar HO Bidar-585401 08482 2208486 227994 [email protected]
Bijapur Manager (CCC) Bijapur HO Bijpaur-586104 08352 243040 251800 [email protected]
Chamrajnagar Manager (CCC) Nanjangud Division 08221 226284 228850 [email protected]
Nanjangud-571301
Chikmagalur Manager (CCC) Chikmagalur HO 08262 235270 230120 [email protected]
Chikmagalur-577101
Chitradurga Manager (CCC) Chitradurga HO Chitradurga- 08194 220001 235695 [email protected]
577501
Davangere Manager (CCC) Davangere HO Davangere- 08192 257630 257630 [email protected]
577101
Dharwad Manager (CCC) Dharwad HO Dharwad- 0836 2740494 2742311 [email protected]
580001
Gadag Manager (CCC) Gadag HO Gadag-582101 08372 238566 237936 [email protected]
Gulbarga Manager (CCC) Gulbarga HO Gulbarga- 08472 243477 220067 [email protected]
585101
Hassan Manager (CCC) Hassan HO Hassan-573201 08172 233163 267005 [email protected]
Haveri Manager (CCC) MHaveri HO Haveri-581110 08375 239149 833398 [email protected]
Kodagu Manager (CCC) Kodagu HO Madikeri-571201 08272 223903 225496 [email protected]
 -: 225 :-

Kolar Manager (CCC) Kolar HO Kolar-563101 08152 222253 222033 Nil

Koppal Manager (CCC) Gadag Division Gadag- 08372 238566 237936 [email protected]
582101
Mandya Manager (CCC) Mandya HO Mandya-571401 08232 220130 224333 [email protected]
Mysore Manager (CCC) Mysore HO Mysore-570020 0821 2421418 2417302 [email protected]
North Kannada Manager (CCC) Karwar Division Karwar- 08382 223640 221208 [email protected]
581301
Raichur Manager (CCC) Raichur HO Raichur-584101 08532 225874 235987 [email protected]
Shimoga Manager (CCC) Shimoga HO Shimoga- 08182 222615 222991 [email protected]
577201
South Kannada Manager (CCC) Mangalore Division 0824 2441960 2217076 [email protected]
Mangalore-575001
Tumkur Manager (CCC) Tumkur-572102 0816 2278440 2278281 Nil
Udupi Dn Manager (CCC) Udupi-576010 0820 2526144 2521780 [email protected]

11. KERALA POSTAL CIRCLE

KERALA

Name of the Designation Full Postal address Tele. No. FAX E-mail address (if
District available)
Alappuzha Manager (CCC) O/O SP, Alappuzha 688012 0477-2239816 0477-2239816
Ernakulam Manager (CCC) O/O SSPOs, Ernakulam 682011 0484-2369507 0484-2369507
Idukki Manager (CCC) O/O SPOs, Idukki 685584 0486-2226135 0486-2226135
Kannur Manager (CCC) O/O SSPOs, Kannur 670001 0497-2705373 0497-2705373
Kasargode Manager (CCC) O/O SPOs, Kasargode, 671121 04994-226391 04994-223691
 -: 226 :-

Kollam Manager (CCC)

Senior Supdt of Pos, Kollam 691001 0474-2760463 0474-2760463
Kottayam Manager (CCC)
O/O SSPOs, Kottayam 686001 0481-2303255 0481-2303255
Kozhikode Manager (CCC)
O/ O SSPOs Calicut, Calicut 673003 0495-2321566 0495-2325166
Malappuram Manager (CCC) Postmaster, Malappuram 676505 0483-2734880 0483-2734880
Palakkad Manager (CCC)
O/O SSPOs, Palakkad 678001 0491-2545052 0491-2545052
Pathanamthitta Manager (CCC)
Postmaster, Pathanamthitta 689645 0468-2322338 0468-2322338
Thrissur Manager (CCC)
O/O SSPOs, Thrissur, Thrissur 0487-2444900 0487-2444900
680001
Trivandrum Manager (CCC) Senior Postmaster, TVM GPO, 0471-2460725 0471-2460725
GPO Trivandrum 695001
Trivandrum Manager (CCC) SSPOs, Trivandrum North Dn, 0471-2464794 0471-2464794
North Trivandrum 695001
Trivandrum Manager (CCC) SPOs, Trivandrum South, Trivandrum 0471-2323817 0471-2323817
South 695014
Wayanad Manager (CCC) Postmaster, Kalpetta 673121 0493-2603411 0493-2603411
 -: 227 :-

12. MAHARASHTRA POSTAL CIRCLE

MAHARASHTRA

Name of the Designation Full Postal address Tele. No. FAX E-mail address (if
District available)
Ahmednagar Manager (CCC) Ahmednagar-414 001 2355019 / 2328081 [email protected]
2355010
Akola Manager (CCC) Akola- 444 001 2435014 2441851 [email protected]
2435039
Amravati Manager (CCC) Amravati - 444 602 2662060 2662060 sspamt_cccc@sancharnet.
in
Aurangabad Manager (CCC) Juna Bazar Aurangabad 2331088 / 2324565 [email protected]
431001 2334885
Bandra Manager (CCC) Mumbai City North CCC,
Suburban Andheri
Beed Manager (CCC) Khadakakpura, Beed 431122 222664 222381 227035 bhr_pm431122@sancharn
et.in
Buldhana Manager (CCC) Buldana- 443 001 242558 242557 242558 [email protected]
Chandrapur Manager (CCC) Chandrapur- 442 401 255337 / 250224 250012 [email protected]
Dhule Manager (CCC) Dhule HPO Compound 3rd 236602 / 235480 235452 no email address
Floor Dhule 424001
Gadchiroli Manager (CCC) Postmaster, Gadchiroli MDG, 442605 No Fax 07132 - 232921
Gadchiroli - 442 605
Gondia Manager (CCC) Postmaster, Gondia HO, 441601 No Fax 07182 - 223080 / 232419
Gondia - 441601
Hingoli Manager (CCC) Hingoli Mukhya Dak Ghar, 431513 No Fax 02456-223103&221713
Hingoli
 -: 228 :-

Jalgaon Manager (CCC) Jalgaon 425001 2224288 2221420 [email protected]

2229679 n
Jalna Manager (CCC) Jalna HPO, Near Shivaji 431203 No Fax 02482-231699 &232925
Maharaj Statue, Jalna
Kolhapur Manager (CCC) O/o Sr. Supdt. of Post Offices, 2654485 2667378 [email protected]
Kolhapur Dn., Kolhapur - 416 2654055
003
Latur Manager (CCC) Latur HPO, Near Gandhi 413512 243430 02382-242680
Chowk, Latur
Mumbai Central Manager (CCC) Mumbai Central HPO, Mumbai 23071296 / 23060623 [email protected]
- 400008 23090284
Mumbai GPO. Manager (CCC) Old GPO Building, Mumbai - 22623120 / 22623120 / directorgpo400001@yahoo
400001. 22620343 22621499 / .com
22622323
Nagpur Cith Manager (CCC) Nagpur- 440 010. 2531455 / 2565117 [email protected]
2560708 om
Nagpur Manager (CCC) Nagpur- 440 012. 2526086 / 2526086 [email protected]
2560577 m
Nanded Manager (CCC) Nanded 431602 231521 /231877 239845 sponanded@indiapostoffic
es.net
Nandurbar Manager (CCC) Nandurbar PO, Near Dr. 425412 No Fax 02564-222424 &222285
Andhare, Nandurbar
Nasik Manager (CCC) Nashik GPO Nashik 2598216 2599128 no email address
Navi Mumbai Manager (CCC) Navi Mumbai Dn.,Panvel HO 27458997 / 27458997 sp_navimumbai@rediffmail
Bldg., Panvel - 410 206 27453204 .com
North Manager (CCC) Azad Nagar, Andheri (West), 26325544 / 26325740 [email protected]
Mumbai-400053. 26325740
 -: 229 :-

North East Manager (CCC) Bhandup East PO Building, 25647388 / 25647388 [email protected]
Mumbai-400 042 25647452 /
25610484
North West Manager (CCC) Samata Nagar, Kandivali 28850414 28850414 ssp_northwest@rediffmail.
(East), Mumbai - 400 101. com
Osmanabad Manager (CCC) Osmanabad 413501 227078 / 223394 225924 osd_sppostal1@sancharne
t.in
Parbhani Manager (CCC) Parbhani 431401 225280 / 220274 225280 no email address
Pune City East Manager (CCC) Pune-411 037 24263345 / 24267911 [email protected]
24263394
Pune City West Manager (CCC) Pune-411 030 24328699 / 24328699 [email protected]
24338501
Pune MFL Manager (CCC) Pune-411 042 24476609 / 24484350 [email protected]
24470325
Raigad Manager (CCC) Raigad Division, Alibag HO 952141 – 952141 – [email protected]
Bldg., Alibag – 402 201. 222110 222022
Ratnagiri Manager (CCC) O/o Supdt of Post Offices, 241300 / 241247 241321 No email address
Ratnagiri Dn., Ratnagiri - 415
612.
Sangli Manager (CCC) O/o Sr. Supdt. of Post Offices, 2330304 2320280 No email address
Sangli Divn., Sangli - 416 416.
Satara. Manager (CCC) Satara-415 001 237443 / 232403 237445 [email protected]
Sindhudurg Manager (CCC) O/o Supdt of Post Offices, 252022 / 252237 252022 [email protected]
Sindhudurg Dn., Malvan - 416
606.
 -: 230 :-

Solapur Manager (CCC) Solapur-413 001 2621147 / 2725144 [email protected]

2726513
South Manager (CCC) Mumbai G.P.O. Annex Bldg., 22622622/ 22622622 [email protected]
5th floor, Mumbai - 400001. 22657184 m
Thane Central Manager (CCC) Near Railway Station, Thane 25343436 25334290 ssp_thanecentral1@rediff
RS PO, Thane-400 601. mail.com
Thane West Manager (CCC) Mira Road, PO Bldg., Mumbai – 28114800 / 28114800 ssp_thanewest@rediffmail.
400 107 28114232 com
Washim Manager (CCC) Washim MDG (Near Old bus 233496 232006
stand)-444505
Wardha Manager (CCC) Wardha- 442 001 240599 / 243399 240599 [email protected]
Yavatmal Manager (CCC) Yavatmal – 445 001 253016 / 253018 253017 suresh.dhapudkar@rediffm
ail.com

GOA

North Goa Manager (CCC) Sr. Postmaster, Panaji HO, 0832 - 0832 - 2223704
(Panaji Panaji-403001 2223704
South Goa Manager (CCC) Madgaon CCC, Madgaon HO, 2711446 2703893 / 2715791
(Madgaon Madgaon - 403601
 -: 231 :-

13. MADHYA PRADESH POSTAL CIRCLE

MADHYA PRADESH

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail
District address (if
available)
Anuppur Manager (CCC) Shahdol HO 484001 (07652) 245666
Ashoknagar Manager (CCC) Guna HO 473001 (07542)251525
Balaghat Manager (CCC) Balaghat HO 481001 (07632) 241301
Barwani Manager (CCC) Barwani MDG 451551 (07290) 222022
Betul Manager (CCC) Betul HO 460001 (07141) 231491
Bhind Manager (CCC) Morena HO 476001 (07532) 226124
Bhopal, BHEL Manager (CCC) BHEL SB HO, BhopaL 462022 (0755) 2753588
SB HO
Bhopal Manager (CCC) Bhopal C.T.T Nagar HO 462003 (0755) 2778392
C.T.T.Nagar
Bhopal GPO Manager (CCC) Bhopal GPO 462001 (0755) 2531206
Burahanpur Manager (CCC) Khandwa HO (0733) 2223110
Chhatarpur Manager (CCC) Chhatarpur HO 471001 (07682) 241745
Chhindwara Manager (CCC) Chhindwara HO 481001 (07162) 244139
Damoh Manager (CCC) Damoh HO 470661 (07812) 222106
Datia Manager (CCC) Datia MDG 475661 (07522) 234803
Dewas Manager (CCC) Dewas HO 455001 (07272) 222094
Dhar Manager (CCC) Dhar HO 454001 (07292) 222350
Dindori Manager (CCC) Dindori MDG 481880 (07644) 234020
 -: 232 :-

Guna Manager (CCC) Guna HO 473001 (07542) 251525

Gwalior Manager (CCC) Sr.Supdt. of P.Os, Gwalior 474 009 (0751) 2462870 (0751)
2462871
Harda Manager (CCC) Harda MDG 461331 07577 222002
Hoshangabad Manager (CCC) Hoshangabad HO 461001 (07574) 254880
Indore Manager (CCC) Sr. Postmaster, Indore GPO 452001 (0731) 2700022
Jabalpur Manager (CCC) Jabalpur HO 482001 (0761) 2678079
Jhabua Manager (CCC) Ratlam HO 457001 (07412) 222877
Katni Manager (CCC) Katni HO 483501 (07622) 230465
Khandwa Manager (CCC) Khandwa HO 450001 (0733) 2223110
Khargone Manager (CCC) Khandwa HO 450001 (0733) 2223110
Mandla Manager (CCC) Mandla HO 481661 (07642) 250796
Mandsaur Manager (CCC) Mandsaur HO 458001 (07422) 221501
Morena Manager (CCC) Morena HO 476001 (07532) 226124
Narsinghpur Manager (CCC) Narsinghpur HO 487001 (07792) 230604
Neemuch Manager (CCC) Mandsaur HO 458001 (07422) 221501
Panna Manager (CCC) Panna MDG 488001 (07732) 254434
Raisen Manager (CCC) Vidisha HO 464001 (07592) 232022
Rajgarh Manager (CCC) Sehore HO 466001 (07562) 225653
Ratlam Manager (CCC) Ratlam HO 457001 (07412) 222877
Rewa Manager (CCC) Rewa HO 486001 (07662) 242103
Sagar Manager (CCC) Sagar Cantt, HO 470001 (07582) 222547
Satna Manager (CCC) Satna HO 485001 (07672) 230351
Sehore Manager (CCC) Sehore HO 466001 (07562) 225653
 -: 233 :-

Seoni Manager (CCC) Seoni H.O 480661 (07692) 220292

Shahdol Manager (CCC) Shahdol HO 484001 (07652) 245666
Shajapur Manager (CCC) Shajapur HO 465001 (07364) 226433
Sheopur Manager (CCC) Sheopurkalan MDG 476337 (07530) 221170
Shivpuri Manager (CCC) Shivpuri HO 473551 (07492) 233386
Sidhi Manager (CCC) Sidhi HO 486661 (07822) 252202
Tikamgarh Manager (CCC) Tikamgarh HO 472001 (07683) 243051
Ujjain Manager (CCC) Ujjain HO 456001 (0734) 2553100
Umaria Manager (CCC) Umaria MDG 484661 (07653) 222342
Vidisha Manager (CCC) Vidisha HO 464001 (07592) 232022

14. NORTH EAST POSTAL CIRCLE

ARUNACHAL PRADESH

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Changlang Manager (CCC) Changlang SO 792120 222423
Dibang Valley Manager (CCC) Anini SO 792101 222279
East Kameng Manager (CCC) Seppa SO 790102 222223
East Siang Manager (CCC) Pasighat MDG 791102 2222341
Itanagar Manager (CCC) Itanagar HO 791111 2211156
Kurung Kumey Manager (CCC) Palin S.O. 791118 -
 -: 234 :-

Lohit Manager (CCC) Tezu MDG 792001 222208

Lower Dibang Manager (CCC) Roing S.O. 792110 03803-222283
Valley
Lower Manager (CCC) Zero MDG 791120 224239
Subansire
Papumpare Manager (CCC) Director Postal Services, 797001 2214937 2212325
Arunachal Pradesh Division,
Itanagar.
Tirap Manager (CCC) Khonsa MDG 786630 222239
Towang Manager (CCC) Tawang SO 790104 222280
Upper Siang Manager (CCC) Hill top S.O. 791103
Upper Manager (CCC) Daporijo SO 791122 223221
Subansiri
West Kameng Manager (CCC Bomdila S.O. 790001 222184
West Siang Manager (CCC) Along MDG 791001 222234

MANIPUR
Bishenpur Manager (CCC) Bishenpur SO 795126 222542 1
Chandel Manager (CCC) Chandel SO 795127 222227 2
Churachandpur Manager (CCC) ChurachandpurMDG 795128 234227 3
Imphal (East) Manager (CCC) Jiribam 795116 21220 4
Imphal west Manager (CCC) Director Postal Services, 795001 22202264 2443844 5
Manipur Division, Imphal-
Senapati Manager (CCC) Senapati SO 795106 22227 6
Tamenglong Manager (CCC) Tamenglong SO 795142 222006 7
Thoubal Manager (CCC) Thoubal MDG 795138 222221 8
Ukhrul Manager (CCC) Ukhrul SO 795142 222027 9
 -: 235 :-

MEGHALYA

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
East Garo Hills Manager (CCC) Williamnagar S.O. 794111 220680
East Khasi Manager (CCC) Sr. Supdt. of PO’s, Meghalaya 2221708 2222264
Hills Division, Shillong.
Jaintia Hills Manager (CCC) Jowai MDG 793150 220603
Ri Bhoi NongpohS.O. 793102 232417
South Garo Manager (CCC) Bagmara S.O. 794102 222230
Hills
West Garo Manager (CCC) Tura H.O. 794001 223790
Hills
West Khasi Manager (CCC) Nongstoin S.O. 793119 222220
Hills

MIZORAM
Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Aizawl Manager (CCC) Aizawl Ho 796001 2328023 1
Champai Manager (CCC) Champai SO 796321 234323 2
Kolasib Manager (CCC) Kolasib SO 796081 220030 3
Lawngtlai Manager (CCC) Lawngtlai SO 796891 232244 4
Lunglei Manager (CCC) SPM Lunglei 796701 0389-2324035 5
Mamit Manager (CCC) Mamit SO 796441 Nil 6
Saiha Manager (CCC) Saiha SO 796901 226200 7
Serchip Manager (CCC) Serchip SO 796181 222580 8
 -: 236 :-

NAGALAND

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Dimapur Manager (CCC) Dimapur MDG 797112 229193
Kohima Manager (CCC) Kohima HO 797001 2291346
Mokokchung Manager (CCC) Mokokchung MDG 798601 2226265
Mon Manager (CCC) Mon MDG 798621 221243
Phek Manager (CCC) Phek SO 797108 223056
Tuensang Manager (CCC) Tuensang MDG 798612 220235
Wokha Manager (CCC) Wokha SO 797111 222022
Zunheboto Manager (CCC) Zunheboto MDG 798620 220290

TRIPURA

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Dhalai Manager (CCC) Ambassa S.O. 799289 222230
North Tripura Manager (CCC) Dharmanagar HO 799350 220269
South Tripura Manager (CCC) Post Master RadhaKishore Pur 799120 222499 222499
HO-
West Tripura Manager (CCC) Director Postal 799001 2323800 2323800
Services,Agartala Division,
Agartala.799001
 -: 237 :-

15. ORISSA POSTAL CIRCLE

ORISSA

Name of the Designation Full Postal address Tele. No. FAX E-mail
District address (if
available)
Angul Manager (CCC) Angul HO, 759122 Dist. Angul, Orissa 06764 230595
Balasore Manager (CCC) o/o the SPOs Balasore 06782 - 262008 262125
division,Balasore 756001
Bargarh Manager (CCC) Bargarh HO 768028 Dist. Sambalpur, 06646 - 232810
Orissa
Bhadrak Manager (CCC) o/o SPOs Bhadrak division, Bhadrak- 06784 - 251693 250284
756100
Bolangir Manager (CCC) SPOs Balangir Dn. Bolangir-767 001 06652 - 232156 06652 - 232156
Orissa
Boudh Manager (CCC) Boudhraj Mykhya Dak Ghar -762014, 06841 - 222021
Dist. Boudh, Orissa
Cuttack Manager (CCC) o/o Sr Postmaster, Cuttack GPO, 0671 - 2620820
Cuttack-753001
Cuttack City Manager (CCC) o/o the Sr. Postmaster Cuttack GPO - 0671 - 2620799
753 001, Orissa
Cuttack North Manager (CCC) o/o SPOs Cuttack North Dn. Cuttack - 0671 - 2304269 2304812
753 001, Orissa
Cuttack South Manager (CCC) o/o SPOs Cuttack South Dn. Cuttack - 0671 - 2304318 2304395
753 001, Orissa
 -: 238 :-

Deogarh Manager (CCC) Deogarh Mukhya Dak Ghar 768108 06641 - 226440
Dhenkanal Manager (CCC) o/o SPOs Dhenkanal Dn. Dhenkanal - 06762 - 226687 232686
759001, Orissa
Gajapati Manager (CCC) SSPOs Berhampur Dn Berhampur 0680 - 2222091 0680 - 2222091
(Ganjam) - 760 001, Orissa
Ganjam Manager (CCC) o/o the SPOs Aska division, Aska - 761 06822 273314 -
110 Dist. Ganjam , Orissa
Jagatsinghpur Manager (CCC) Jagatsinghpur HO 754 103, Orissa 06724 - 220026
Jajpur Manager (CCC) Jajpur HO 751001, Orissa 06728 - 222164
Jharsuguda Manager (CCC) Jharsuguda HO 768201, Dist. 06645 - 272430
Jharsuguda, Orissa
Kalahandi Manager (CCC) o/o SPOs Kalahandi Dn. 06670 - 230713 230299
Bhawanipatna 766001, Orissa
Kandhamal Manager (CCC) SPOs Phulbani Dn. Phulbani (O)- 762 06842 - 252293 06842 - 253691
001, Orissa
Kendrapara Manager (CCC) Kendrapara HO 254211, Orissa 06727 - 232210
Keonjhar Manager (CCC) o/o SPOs Keonjhar Dn. Keonjhargarh 06766 - 255485 253956
758 001, Orissa
Khurda Manager (CCC) Khurda HO 752055, Orissa 06755 - 220587
Koraput Manager (CCC) o/o SSPOs Koraput Dn. Jeypore (K) 06854 - 240341 241085
764 001, Orissa
Malkangiri Manager (CCC) Malkangiri MDG Dist. Malkangiri 06861 - 230235
Orissa- 764045
 -: 239 :-

Mayurbhanj Manager (CCC) o/o SPOs Mayurbhanj Dn. Baripada 06792 - 252708 252244
757001, Orissa
Nayagarh Manager (CCC) Nayagarh HO 752069, Orissa 06753 - 252219
Nowrangpur Manager (CCC) Nowrangpur Mukhya Dak Ghar - 06658 - 222022
764051, Orissa
Nuapara Manager (CCC) Nuapara Tanwat Mukhya Dak Ghar, 06678 - 223422
Tanwat, Dist. Nuapara 766105, Orissa
Puri Manager (CCC) o/o SSPOs Puri Dn. Puri 752 001, 06752 - 222066 222044
Orissa
Rayagada Manager (CCC) Postmaster, Rayagada HO 765 001 06856 - 235955
Dist. Rayagada, Orissa
Sambalpur Manager (CCC) o/o SPOs Sambalpur Dn. Sambalpur - 0663 - 2410709 2410178
768 001, Orissa
Sonepur Manager (CCC) Sonepurraj Mukhya Dak Ghar 767017, 06654 - 220224
Dist. Sonepur, Orissa
Sundergarh Manager (CCC) o/o SSPOs Sundergarh dn. 06622 - 272256 2172258
Sundergarh 770001, Orissa
 -: 240 :-

16. PUNJAB POSTAL CIRCLE

PUNJAB

Name of the Designation Full Postal address Tele. No. FAX E-mail
District address
(if
available)

Amritsar Manager (CCC) ead Post Office Amritsar-143001 01852-

2229808
Bathinda Manager (CCC) Head Post Office, Bathinda- 151001 0164-2239072
Faridkot Manager (CCC) Head Post Office, Faridkot-151203 01639-250539
Fatehgarh Manager (CCC) Fatehgarh Sahib S.O.-140407 01762-233610
Sahib
Ferozepur Manager (CCC) Head Post Office Ferozepur-152001 01632-243566
Gurdaspur Manager (CCC) Head Post Office, Gurdaspur-143521 01874-242089
Hoshiarpur Manager (CCC) Head post Office, Hoshiarpur-146001 01882-220341
Jalandhar Manager (CCC) Head Post Office, Jalandhar Cantt.-144005 0181-2260240
Cantt
Jalandhar City Manager (CCC) Head Post Office, Jalandhar City-144001 0181-2401981
Kapurthala Manager (CCC) Head Post Office, Kapurthala-144601 01882-231492
Ludhiana Manager (CCC) Head Post Office, Ludhiana-141001 0161-2405354
Ludhiana © Manager (CCC) Head Post Office, Ludhiana City-141001 0161-2772488
Mansa Manager (CCC) MDG Mansa-151505 01652-220274
 -: 241 :-

Moga Manager (CCC) Head Post Office, Moga-142001 01636-222367

Muktsar Manager (CCC) MDG Muktsar-152026 01633-262034
Nawanshahr Manager (CCC) MDG, Nawanshahr-144514 01823-220010
Patiala Manager (CCC) Head Post Office, Patiala-147001 0175-2301455
Rupnagar Manager (CCC) Head Post Office, Ropar-140001 01881-221422
Sangrur Manager (CCC) Head Post Office, Sangrur-148001 01672-239677

CHANDIGARH

Chandigarh Manager (CCC) General Post Office, Chandigarh-160017 0172-2711765

17. RAJASTHAN POSTAL CIRCLE

RAJASTHAN

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address
District (if available)
Ajmer Manager (CCC) SSPOs Ajmer 305001 0145-2420401 0145-2420401
Alwar Manager (CCC) SSPOs Alwar 301001 0144-2337276 0144-2337276
Banswara Manager (CCC) PM Banswara H.O. 327001 02962-242734 02964-230934
Baran Manager (CCC) SPM Baran MDG 325205 07453-230104
Barmer Manager (CCC) SPOs Barmer 344001 02982-220443 02982-220443
Bharatpur Manager (CCC) SPOs Bharatpur 321001 05644-222125 05644-222125
Bhilwara Manager (CCC) SPOs Bhilwara 311001 01482-220334 01482-220334
 -: 242 :-

Bikaner Manager (CCC)

SPOs Bikaner 334001 0151-2524177 0151-2524177
Bundi Manager (CCC)
PM Bundi HO 323001 0747-2456740
Chittorgarh Manager (CCC)
SPOs Chittorgarh 312001 01472-240354 01472-240354
Churu Manager (CCC)
SPOs Churu 331001 01562-250643 01562-250643
Dausa Manager (CCC)
PM Dausa HO 303303 01427-230250 0141-2302055
Dholpur Manager (CCC)
PM Dholpur 328001 05642-220675 05642-240509
Dungarpur Manager (CCC)
SPOs Dungarpur 314001 02964-230934 02964-230934
Hanumangarh Manager (CCC) PM Hanumangarh HO 335512 01552-254053 0154-2460098
Jaipur City Manager (CCC)
SSPOs Jaipur City Dn. 302006 0141-2374161 0141-2374161
Jaipur GPO Manager (CCC)
Sr. PM, Jaipur GPO 302001 0141-2374000 0141-2374161
Jaipur Mofussil Manager (CCC)
SPOs Jaipur Mfl.Dn., 302016 0141-2302055 0141-2302055
Jasipur
Jaisalmer Manager (CCC) PM Jaisalmer 345001 02992-252407 0291-2634186
Jalore Manager (CCC) PM Jalore H.O. 343001 02973-223801, 02972-222291
224450
Jhalawar Manager (CCC) PM Jhalawar HO 326001 07432-232359 0744-2441665
Jhunjhunu Manager (CCC) SPOs Jhunjhunu 333001 01592-232349 01592-232349
Jodhpur Manager (CCC) SSPOs Jodhpur 342001 0291-2632250 0291-2634186
Karauli Manager (CCC) PM Karauli MDG 322241 07464-220010 07462-220239
Kota Manager (CCC) SSPOs Kota 324001 0744-2451084 0744-2441665
Nagaur Manager (CCC) SPOs Nagaur 341001 01582-240573 01582-240573
Pali Manager (CCC) SPOs Pali 306401 02932-220362 02932-220352
Rajsamand Manager (CCC) Rajsamand 313326
 -: 243 :-

Sawai Manager (CCC) SPOs, Sawai Madhopur 322001 07462-220239 07462-220239

Madhopur
Sikar Manager (CCC) SPOs Sikar 332001 01572-250902 01572-250902
Sirohi Manager (CCC) SPOs Sirohi 307001 02972-222291 02972-222291
Sriganganagar Manager (CCC) SPOs Sriganganagar 335001 0154-2460098 0154-2460098
Tonk Manager (CCC) PM Tonk HO 304001 01432-253192 01432-253323
Udaipur Manager (CCC) SSPOs Udaipur 313001 0294-2429016 0294-2429133

19. TAMILNADU POSTAL CIRCLE

TAMILNADU
 -: 244 :-

Designation Full Postal address PIN Tele. No. FAX E-mail address
(if available)

Name
of the
Distric
t
Chennai City SSPOsChennai City Central 600 017 ssp.central@rediff
Central Manager (CCC) Divsl. Office Chennai 044-24345325 24345325 mail.com
Chennai City SSPOs Chennai City North Divl. 600 008 ssp.north@rediffm
North Manager (CCC) Office Chennai 044-28277978 28277978 ail.com
Chennai City SSPOs Chennai City SouthDivl. 600 017 ssp.south@rediffm
south Manager (CCC) Office Chennai 044-28342893 28342893 ail.com
Chief Post Master Chennai- 600 001 cpm.chennaigpo@
Chennai-GPO Manager (CCC) GPO Chennai 044-25216766 25244388 rediffmail.com
Manager,Customer Care 641001
Coimbatore Manager (CCC) Centre, Coimbatore 2397352 2399292
Cuddalore Manager (CCC) Postmaster Cuddalore HO 607001 04142-222493
Supdt. of POs CCC, 636701
Dharmapuri Manager (CCC) Dharmapuri 2690632
 -: 245 :-

Dindigul Manager (CCC) Postmaster CCC Dindigul 624001 0451-2427503

Erode Manager (CCC) Sr.Supdt. CCC Erode 638001 2258066
631501 sp.kanchipuram@r
Kanchipuram Manager (CCC) SSPOs Kanchipuram HO 04112-223723 223723 ediffmail.com
Kanniyakumari Manager (CCC) Kanniyakumari Dn,Nagercoil 629 001 232032 232033
Karur Manager (CCC) Karur Dn,Karur- 639 001 262771 262282 spokarur@rediffm
ail.com
Krishnagiri Manager (CCC) Postmaster Krishnagiri 236808
Madurai Manager (CCC) Sr. Postmaster Madurai HO 625002 0452-2343930
Nagapattinam Manager (CCC) Postmaster Nagapattinam HO 611001 04365-242022
Namakkal Manager (CCC) Supdt. of POs , Namakkal 637001 220953 -
Nilgiris Manager (CCC) SSPOs Udagamandalam 643001 2451229
Perambular Manager (CCC) Post Master Perambular HO 621211 04328-227180
Pudukottai Manager (CCC) Postmaster Pudukottai HO 622001 04322-221324
Ramanathapuram Manager (CCC) Postmaster Ramanathapuram- 623501 04527-220338
Salem East Manager (CCC) Supdt. of POs Salem- 636001 2253050
Salem Manager (CCC) Sr.Postmaster, Salem- 636001 2267433 2264844
Salem West Manager (CCC) Supdt. of POs Salem - 636005 2448014
Sivaganga Manager (CCC) Sivaganga MDG 630561 04575-230289
Thanjavur Manager (CCC) Postmaster Thanjavur HO 613001 04362-230810
Theni Manager (CCC) Theni Dn,Theni- 625 531 254843 254539
Tuticorin Manager (CCC) Tuticorin Dn,Tuticorin- 628 001 2391690 2390251
Tiruchirappalli Manager (CCC) Postmaster Tiruchirappalli HO 620001 0431-2415618
Tirunelveli Manager (CCC) Postmaster Tirunelveli HO 627001 0462-2322816
Tiruvallur Manager (CCC) Postmaster Tiruvallur HO 602001 04116-260033
 -: 246 :-

Tiruvarur Manager (CCC) Postmaster Tiruvarur HO 610001 04366-222022

632001 ssp.vellore@rediff
Vellore Manager (CCC) SSPOs Vellore Divl. Office 0416-2232549 2212045 mail.com
Villupuram Manager (CCC) Postmaster Villupuram HO 605602 04146-223717
Virudhunagar Manager (CCC) Postmaster Virudhunagar HO 626001 04562-243232

19. UTTAR PRADESH POSTAL CIRCLE

UTTAR PRADESH

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)
Agra Manager (CCC) O/O SSPOs Agra 282001 0562 2858296 2856115
Aligarh Manager (CCC) O/O SSPOs Aligarh 202001 0571 2704473 2403701
Allahabad Manager (CCC) O/O SSPOs Allahabad 211001 0532 2621599 2622766
Ambedkar Manager (CCC) Postmaster Akbarpur HO 224122 05271 2244160
Nagar)
Auraiya Manager (CCC) Postmaster Auraiya HO 206122 05683 244957
Azamgarh Manager (CCC) O/O SSPOs Azamgarh 267001 05462 220147 220674
Badaun Manager (CCC) O/O SPOs Badaun 243601 05832 267148 266811
Baghpat Manager (CCC) Postmaster Baghpat HO 250601 0121 221060 221060
Baharaich Manager (CCC) O/O SPOs Bharaich 271801 05252 236365 232322
Ballia Manager (CCC) O/O SPOs Ballia 277001 05498 220771 220518
Balrampur Manager (CCC) Postmaster Balrampur HO 271201 05263 232020
 -: 247 :-

Banda Manager (CCC) O/O SPOs Banda 210001 05192 224737

Barabanki Manager (CCC) O/O SPOs Barabanki 225001 05248 228260 222460
Bareilly Manager (CCC) O/O SSPOs Bareilly 243001 0581 2422832 2427079
Basti Manager (CCC) O/O SPOs Basti 272001 05542 282600 282214
Bijnore Manager (CCC) O/O SPOs Bijnore 246701 01342 262187 262003
Bulandshahar. Manager (CCC) O/O SPOs Bulandshahar 203001 05732 253691 252668
Chandauli Manager (CCC) Postmaster Chandauli MDG 232104 05412 262330
Chitrakoot Manager (CCC) Postmaster Chitrakoot MDG 210204 05198 235374
Deoria Manager (CCC) O/O SSPOs Deoria 274001 05568 222288 222381
Etah Manager (CCC) O/O SPOs Etah 207001 05742 234456 233548
Etawah Manager (CCC) O/O SPOs Etawah 206001 05688 255398 256122
Faizabad Manager (CCC) O/O SSPOs Faizabad 224001 05278 222941 222215
Fatehpur Manager (CCC) O/O SPOs Fatehpur 212601 05180 224256 225728
Firozabad Manager (CCC) Postmaster Firozabad HO 205152 05612 241147
Furakkhabad Manager (CCC) O/O SPOs Fatehgarh - 209601 05692 222011 223981
209601
Gautambudh Manager (CCC) Postmaster Noida HO 201307 0120 2546189
Nagar
Ghaizabad Manager (CCC) O/O SSPOs Ghaziabad 201001 0120 2750065 2964554
Ghazipur Manager (CCC) O/O SPOs Ghazipur 233001 0548 2222602 2220385
Gonda Manager (CCC) O/O SPOs Gonda 271001 05262 222880 222892
Gorakhpur . Manager (CCC) O/O SSPOs Gorakhpur 273301 0551 2333036 2333447
Hamirpur Manager (CCC) Postmaster Hamirpur HO 210301 05182 222323
Hardoi Manager (CCC) O/O SPOs Hardoi 241001 05852 220226 220433
 -: 248 :-

Hathrash Manager (CCC) Postmaster Hathrash MDG 204101 05722 233810

Jalaun Manager (CCC) Postmaster HO Orai 285001 05162 252242
Jaunpur Manager (CCC) O/O SPOs Jaunpur 222001 05452 242948 243522
Jhansi Manager (CCC) O/O SSPOs Jhansi 284001 0517 2471098 2471261
Jyotibaphule Manager (CCC) Postmaster Amroha HO 244221 05922 259600
Nagar
Kannauj Manager (CCC) Postmaster Kannauj MDG 209725 05694 234298
Kanpur Dehat Manager (CCC) O/O SPOs Kanpur (M) Dn.. 208001 0512 2361366 2361366
Kanpur Nagar Manager (CCC) O/O SSPOs 208001 0512 2362129 2306210
Kaushambi Manager (CCC) Postmaster Manjhanpur 212207 05331 232304
MDG
Kheri Manager (CCC) O/O SPOs Kheri 262701 05872 252064 255301
Kushi Nagar Manager (CCC) Postmaster HO Padrauna 274304 05564 222367
Lalitpur Manager (CCC) Postmaster Lalitpur HO 284403 05176 272402
Lucknow Manager (CCC) O/O SSPOs Lucknow 226007 0522 2781118 2780260
Maharajganj Manager (CCC) Postmaster Maharajganj 273301 05523 222226
MDG
Mahoba Manager (CCC) Postmaster Mahoba MDG 210427 05281 244123
Mainpuri Manager (CCC) O/O SPOs Mainpuri 205001 05672 234629 234531
Mathura Manager (CCC) O/O SSPOs Mathura 281001 0565 2403345 2403032
Mau Manager (CCC) Postmaster Mau HO 275101 05742 2220812
Meerut Manager (CCC) O/O SSPOs Meerut 250001 0121 2661565 2667510
Mirzapur Manager (CCC) O/O SPOs Mirzapur 231001 05442 245898 245898
Moradabad Manager (CCC) O/O SSPOs Moradabad 244001 0591 2410023 2411367
 -: 249 :-

Muzaffarnagar Manager (CCC) O/O SSPOs Muzaffarnagar 251001 0131 2404532 2409578
Pilibhit Manager (CCC) Postmaster HO Pilibhit 262001 05882 258936
Pratapgarh Manager (CCC) O/O SSPOs Pratapgarh 230001 05342 220670 220419
Raebareli Manager (CCC) O/O SPOs Raebareli 229001 0535 2202908 2202202
Rampur Manager (CCC) Postmaster Rampur HO 244901 0595 2327133
Saharanpur Manager (CCC) O/O SSPOs Saharanpur 247001 0132 2721357 2727451
Sant Kavir Manager (CCC) Postmaster Sant Kavir Nagar 272175 05547 222877
Nagar MDG
Sant Ravidas Manager (CCC) Postmaster Sant Ravidas 221401 05414 250914
Nagar Nagar MDG
Shahjahanpur Manager (CCC) O/O SSPOs Shahjahanpur 242001 05842 222111 223250
Shrawasti Manager (CCC) Postmaster Shrawasti MDG
Sidharth Ngr Manager (CCC) Postmaster Bansi HO 272153 05543 255253
Sitapur Manager (CCC) O/O SPOs Sitapur 261001 05862 242848 242510
Sonebhadra Manager (CCC) Postmaster Sonebhadra 231216 05444 222022
MDG
Sultanpur Manager (CCC) O/O SPOs Sultanpur 228001 05362 222458 222418
Unnao Manager (CCC) Postmaster Unnao HO 209801 0515 2820247
Varanasi Cantt. Manager (CCC) Postmaster Varanasi Cantt. 221002 0542 2504150
HO
Varanasi HO Manager (CCC) Postmaster Varanasi HO 221001 0542 2330050 2330050
Varanasi(East) Manager (CCC) O/O SSPOs Varanasi(East) 221001 0542 2213098 2211022
Varanasi(West) Manager (CCC) O/O SPOs Varanasi(West) 221002 0542 2502249 2502771
 -: 250 :-

20. UTTARANCHAL POSTAL CIRCLE

UTTARANCHAL

Name of Designation Full Postal address PIN Tele. No. FAX E-mail address
the District (if available)
Almora Manager (CCC) SPOs Almora D.O. 263601 05962-230044 232775
Bageshwar Manager (CCC) Postmaster Bageshwar MDG 263642 05963-220010 -
Chamoli Manager (CCC) o/o SPOs Chamoli at 246401 01372-252431 01372-252449
Gopeshwar-
Champawat Manager (CCC) P.M.Champawat MDG 262523 05965--222021 -
Dehradun Manager (CCC) o/oSSPOs Dehradun 248001 0135-2653571 0135-2659247
Haridwar Manager (CCC) Postmaster Haridwar MDG 249401 01334-227025 -
Nainital Manager (CCC) o/o SSPOs Nainital 263001 05942-236308 05942-239184
Pauri Manager (CCC) o/o SPOs Pauri 246001 01368-222228 01368-
22228/222436
Pithoragarh Manager (CCC) o/o SPOs Pithoragarh 262501 05964-225128 05964-226012
Rydrapur Manager (CCC) Postmaster Rudrapur MDG 246171 01364-233215 -
Tehri Manager (CCC) o/o SPOs Tehri DO 249001 01376-233127 01376-233127
Udham Manager (CCC) Postmaster Rudrapur MDG 263153
Singh Nagar
Uttarkashi Manager (CCC) P.M.Uttarakashi MDG 249193 01374-222229 -
 -: 251 :-

22. WEST BENGAL POSTAL CIRCLE

WEST BENGAL

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail
District address (if
available)
24 Paraganas Manager (CCC) The Sr.Supdt.of Post Offices 700120 . 033-25926088 2592-6088
(North) North Presidency Division
Barrackpore
24 Paraganas Manager (CCC) The Supdt. Of Post.Offices South 700144 033-24338409 24338409
(South) Presy. Dn. Baruipur
Birbhum Manager (CCC) O/O the SSPOs, Birbhum Dn 731101 03462-259148 03462-255260
Suri
Burdwan Manager (CCC) O/O the SSPOs, Burdwan Dn 713101 0342-2662594 0342-2662588
Calcutta Manager (CCC) O/O the SSPOs, Central Kolkata 700007 033-22690847 033-22735218
Central Dn, Kolkata
Calcutta East Manager (CCC) O/O the SSPOs, East Kolkata Dn 700014 033-22844523 033-22849003
Entally, Kol
Calcutta North Manager (CCC) O/O the SSPOs, Calcutta North 700037 033-25567877 033-25567251
Dn Kol
Calcutta North Manager (CCC) O/O the SSPOs, Calcutta North 700120 033-25921695 033-25926088
Presidency Presidency Dn, Barrackpore
Calcutta South Manager (CCC) O/O the SSPOs, South Kolkata 700029 033-24663258 033-24663008
Dn
Calcutta South Manager (CCC) O/O the SSPOs, Calcutta South 700144 033-24338460 033-24338409
Presidency Presidency Dn, Baruipur
 -: 252 :-

Coochbehar Manager (CCC) O/O the SPOs, Coochbehar Dn 736101 03582-226953 03582-222451
Darjeeling Manager (CCC) O/O the SPOs, Darjeling Dn 734101 0354-2259056 0354-2252141
Dinajpur North Manager (CCC) O/o SPOs, Dinajpur Dn, 733101 03522- 03522-255394
Balurghat., 255428/258535
Dinajpur South Manager (CCC) Postmaster Raiganj MDG 733134 03523-241486 03523-241486
Hooghly Manager (CCC) The Sr. Supdt. Of Pos South 712201 033-26620587/ 26620587
Hooghly Dn. .Serampore 3021
Hooghly Manager (CCC) The Supdt. Of Post.Offices North 712101 033-26802310 26802310
Hoogly Dn.Chinchura
Howrah Manager (CCC) The Sr. Supdt. Of Post 711101 033-2667-1289 2667-1289
offices Howrah Division,
Howrah
Jalpaiguri Manager (CCC) The Sr.Supdt.of Pos Jalpaiguri 735101 03561-232047 230742
Division,Jalpaiguri.
Malda Manager (CCC) The Supdt. Of Post Offices. 732101 3512-252956 252956
Malda Dn , Malda
Midnapore Manager (CCC) The Supdt. Of Post.Offices 721401 03220-255005 255005
East Contai Dn. Contai, Midnapore
Midnapore SSPOs The Sr.Supdt.of Post 721101 03222-275518 275518
West Offices Midnapore
Division Midnapore
Murshidabad Manager (CCC) The Supdt. Of Post,Offic 742101 03482-250008 250008
Mursidabad Dn.Berhampur.
Nadia Manager (CCC) The Supdt. OF Post,Offices 743101 03472-252827 252827
Nadia North Dn. Krishnanagar.
Nadia Manager (CCC) The Supdt. Of Post. Offices 741235 033-25828682 25828682
Nadia South Dn. Kalyani
Purulia Manager (CCC) The Supdt.Of Post Offices, 723101 03252-222733 222733
Purulia Dn. Purulia
 -: 253 :-

SIKKIM

Name of the Designation Full Postal address PIN Tele. No. FAX E-mail address (if
District available)

East Sikkim Manager (CCC) Gangtok HO, Gangtok 737101 03592-223085

North Sikkim Manager (CCC) PO- Magan 737116 03595-234221

South Sikkim Manager (CCC) PO- Namchi 737126 03592-263760
West Sikkim Manager (CCC) PO- Gayzing 737111 03592-250721

ANDMAN & NICOBAR (UT)

A& N Islands Manager (CCC) Rongat SO, Rongat 744205 03192-274229

A&N Islands Manager (CCC) O/o Director, A&N Islands Dn 744101 03192-232346 03192-
232346
 -: 255 :-

MANUAL-17

OTHER INFORMATION AS MAY BE PRESCRIBED

ORGANISATION CHART OF THE DEPARTMENT OF POSTS

MINISTER OF COMMUNICATIONS &

INFORMATION TECHNOLOGY

MINISTER OF STATE
FOR COMMUNICATIONS & INFORMATION TECHNOLOGY

SECRETARY/DIRECTOR GENERAL, POSTS/CHAIRMAN,

POSTAL SERVICES BOARD

Member(Personnel) Member(Development) Member(Operations) Joint Secretary Secretary D.D.G. D.D.G.

& Financial (Postal Services Board) (Vigilance) (International Relations)
Adviser

D.D.G. Sr.D.D.G. Sr. D.D.G. D.D.G.

(Personnel) (Material (Postal (Postal Accounts
Management) Operations & & Finance)
Inspections)

D.D.G. C.G.M. C.G.M.

(Establishment) (Postal Life (Business
Insurance) Development)

D.D.G. D.D.G. D.D.G.

(Medical) (Financial (Technology)
Services)

Director D.D.G. D.D.G.

(P.S.C.) (Estates) (Mail
Management &
Transport Service)

Director DDG(PG & QA) D.D.G.

(Vigilance (Philately)
Petition)

Director D.D.G.
(Staff Relations) (C.P.)

C.Es.
(Civil)

Director
(Welfare &
Sports)
 -: 256 :-

Department of Posts

Secretary (Posts)

Members

Base Circle Circle PLI Directorate Business Development

APS Pr. CPMG/ Directorate
CPMG

Presidency Post Office

56 APO 99APO

Regions Postal Store Depot Circle Stamp Depot Mail Motor Service
FPO SBCO (PMG)

Divisions
(Sr. Supdt/Supdt of POs/RMS)

Sub-Divisions
(Asst. Supdt of POs/
Sub-Division Insp.)

Head Post Offices

(Chief/Senior Postmaster)

Sub-Post Offices

Branch Post Offices

-: 257 :-