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Customer Acquisition Account Management AO Delivery New AO Offerings Bpo

The document outlines a company's global organization structure, divided into regions, verticals, horizontals, and resources. It lists the company's areas of focus in customer acquisition, account management, delivery, new offerings, and more across various global regions and vertical industries. It also outlines the company's competencies and solutions across areas like Java platforms, technical consulting, program management, security, legacy systems, and more. Finally, it mentions the company's global resources around project staffing, career development, and training.

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rcp.general
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49 views

Customer Acquisition Account Management AO Delivery New AO Offerings Bpo

The document outlines a company's global organization structure, divided into regions, verticals, horizontals, and resources. It lists the company's areas of focus in customer acquisition, account management, delivery, new offerings, and more across various global regions and vertical industries. It also outlines the company's competencies and solutions across areas like Java platforms, technical consulting, program management, security, legacy systems, and more. Finally, it mentions the company's global resources around project staffing, career development, and training.

Uploaded by

rcp.general
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Regions ‡ Customer Acquisition


West Midwest East Europe Singapore India
‡ Account Management
Global ‡ AO Delivery Information
Banking Healthcare
Verticals ‡ New AO Offerings Services & Media
and Tools Insurance Retail Telecom
‡ BPO Other Financial Consumer & Transportation &
Services Packaged Goods Logistics
Services Travel Manufacturing

Global ‡ Delivery
e-Architecture and Program Management
Horizontals ‡ Competencies
‡ R&D Competencies Solution Centers
Java Enterprise Platforms CRM
Technical Architecture, Strategy and ERP
Consulting (TASC) SOS Services
Program Management Data Warehousing and Business
Digital Security and Forensics Intelligence
EAI e-Testing
Legacy Re-engineering and Restoration
Microsoft ºNET
Digital Asset Management
Collaborative Commerce

Global ‡ Project Staffing Resource Pool


Resource ‡ Career Development
Management ‡ Training Global Services
Global Executive Team
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For Q3, 2002
  
 

Application
e-Business Consulting
Management

Application Web Application


TASC
Development Development

Application
e-Commerce SOS Services
Maintenance

Legacy to Web
Re-engineering
Integration
Knowledge BPO
Package Integration Management
Systems
ASP Enabling Back-Office
Data Warehousing (Non-voice)
Services

ERP (Peoplesoft, SAP, Call Centers


CRM (Siebel, Pega)
Oracle) (Voice)
=


 



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