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Case Study

A global technology company was experiencing growth challenges in Asia due to cultural and stylistic differences among its regional team. An assessment found each member brought unique skills but also challenges to collaboration. Two teambuilding sessions helped the team understand these differences, hone collaboration skills, and develop a plan to address obstacles. Over six months, the team demonstrated improved communication, problem solving and efficiency, becoming a model for the company's other teams.

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Khyati Mehta
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© Attribution Non-Commercial (BY-NC)
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453 views

Case Study

A global technology company was experiencing growth challenges in Asia due to cultural and stylistic differences among its regional team. An assessment found each member brought unique skills but also challenges to collaboration. Two teambuilding sessions helped the team understand these differences, hone collaboration skills, and develop a plan to address obstacles. Over six months, the team demonstrated improved communication, problem solving and efficiency, becoming a model for the company's other teams.

Uploaded by

Khyati Mehta
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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‡ A global technology company was experiencing significant growth in Asia's
emerging markets and the regional team needed to come together to work as a
collaborative group.
‡ A variety of cultural and stylistic differences were creating churn that was getting
in the way of launching new initiatives with speed and effectiveness.



‡ We started with an online Team Effectiveness survey, as well as individual
interviews and self insight assessments, such as the Myers-Briggs and our Alpha
Assessment. We identified what unique styles and skills each team member
brought to the group.
‡ We facilitated a series of two-day teambuilding sessions at which we presented
and discussed the results of our findings. The combination of real time feedback
along with collective survey data provided a powerful baseline of the issues and
helped the team identify their core challenges.

‡ We then progressed through a series of teambuilding activities, focusing on


honing skills related to team effectiveness and giving and receiving feedback.
Team members were able to compare results real time with their peers and
discuss more openly what they had often thought their teammates needed to do
differently. This increased candor created a deeper connection and heightened
excitement about the changes that were underway.

‡ A second teambuilding offsite was used to apply the foundational leadership


skills developed in the initial session and to review progress over the past six
months. We focused on accelerating impact on business goals through improved
people leadership and collaboration. The team also identified primary obstacles
to the business goals and developed a plan to address them, something they had
been unable to do just six months prior.



‡ As a result of the assessment and offsite exercises, over the next six months the
team stepped up to a higher level of teaming, demonstrating more effective
communication and problem solving, as well as more efficient meetings.

‡ Team members reported significantly higher occurrences of dialogue and


collaboration instead of the previous style of reporting and working in silos.
‡ Over the course of twelve months, this regional team demonstrated such
dramatic improvement in business growth and revenue that they became the
benchmark for other teams in the company's globalization initiatives.

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