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The document outlines the processes and interactions between different entities in a vehicle service system. It describes how an admin can create different departments like the police, workshop, and insurance agent. It then details the workflows for a customer to register their vehicle, request service or insurance, and report a theft. The workshop representative, insurance agent, and police department each have processes to register, receive orders, verify credentials, and send statuses or alerts.

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Sai Kiran Nomula
Copyright
© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
42 views

Vis 2

The document outlines the processes and interactions between different entities in a vehicle service system. It describes how an admin can create different departments like the police, workshop, and insurance agent. It then details the workflows for a customer to register their vehicle, request service or insurance, and report a theft. The workshop representative, insurance agent, and police department each have processes to register, receive orders, verify credentials, and send statuses or alerts.

Uploaded by

Sai Kiran Nomula
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Admin

Create Police dept.

Create Workshop

Admin
Create Insurance Agent

Create Customer

Customer

Register Vehicle With Service Company

Request for Vehicle Service to Workshop

Upload Vehicle details & request for Insurance from Agent


Customer

Report Theft to Police Dept.

View the Complaint Status


Workshop Representative

Register With Service Company

See Orders

Generate & give ServiceID to Customer


Workshop

Maintain Service History

Send Alerts

Insurance Agent

Register With Service Compan

Send Insurance I nfo. to Customer

See Customer's Orders


Insurance Agent

Verify Credentials

Issue Insurance
Police Dept.

Receive Complaints from Vehicle Owner

Generate and send Complaint ID to Complainant

Enquire with Insurance Agent


Police Dept.

Enquire with Workshop

Send Complaint Status to Complainant

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