Group(s) : Two o More Individuals Interacting and Interdependent, Who Have Come Together To Achieve Particular Objectives
Group(s) : Two o More Individuals Interacting and Interdependent, Who Have Come Together To Achieve Particular Objectives
Classifying Groups
Stages
Stagesof
ofGroup
GroupDevelopment
Development
E X H I B I T 8–2
E X H I B I T 8–2
Role Expectations
How others believe a person
should act in a given situation.
Role Conflict
A situation in which an individual is
confronted by divergent role expectations.
Conformity
Adjusting one’s behavior to align
with the norms of the group.
Reference Groups
Important groups to which
individuals belong or hope
to belong and with whose
norms individuals are likely
to conform.
Deviant Workplace Behavior
Antisocial actions by organizational
members that intentionally violate
established norms and result in negative
consequences for the organization, its
members, or both.
Category
Examples
Production
Leaving early
Wasting resources
Property
Sabotage
Blaming coworkers
Personal Aggression
Sexual harassment
Verbal abuse
Group
GroupStructure
Structure--Size
Size
Social Loafing
The tendency for individuals to expend
less effort when working collectively than
when working individually.
Performance
Group Size
Other
Otherconclusions:
conclusions:
Odd
Oddnumber
numbergroups
groupsdodo
better than even.
better than even.
Groups
Groupsof of77or
or99perform
perform
better
better overall thanlarger
overall than largeror
or
smaller groups.
smaller groups.
Group
GroupStructure
Structure--Composition
Composition
Group Demography
The degree to which members of a group
share a common demographic attribute,
such as age, sex, race, educational level,
or length of service in the organization,
and the impact of this attribute on
turnover.
Group
GroupStructure
Structure--Cohesiveness
Cohesiveness
Cohesiveness
Degree to which group members are
attracted to each other and are motivated
to stay in the group.
Relationship
RelationshipBetween
BetweenGroup
Group
Cohesiveness,
Cohesiveness,Performance
PerformanceNorms,
Norms,
and
andProductivity
Productivity
Group
GroupTasks
Tasks
Group
GroupTasks
Tasks
Decision-making
Large groups facilitate the pooling of information
about complex tasks.
Smaller groups are better suited to coordinating
and facilitating the implementation of complex
tasks.
Simple, routine standardized tasks reduce the
requirement that group processes be effective in
order for the group to perform well.
Weaknesses
More time consuming
(slower)
Increased pressure to
conform
Domination by one or a few
members
Ambiguous responsibility
Strengths
More complete information
Increased diversity of views
Higher quality of decisions
(more accuracy)
Increased acceptance of
solutions
Group
GroupDecision
DecisionMaking
Making(cont’d)
(cont’d)
Groupshift
A change in decision risk between the
group’s decision and the individual
decision that member within the group
would make; can be either toward
conservatism or greater risk.
Group
GroupDecision-Making
Decision-MakingTechniques
Techniques
Brainstorming
An idea-generation process that
specifically encourages any and all
alternatives, while withholding any
criticism of those alternatives.