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Communicating in The Work Place

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Haris Feroze
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11 views

Communicating in The Work Place

Uploaded by

Haris Feroze
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Communicating in the work place

Part I
Presenting yourself during the hiring
process

Cover Letter
Resume
Electronic cover letters and resumes
Cover letter:
Is a short well written letter expressing your interest in
a particular position.
Should address three general issues:

1. First Paragraph - Why you are writing


2. Middle Paragraphs - What you have to offer
3. Concluding Paragraph - How you will follow-up
Resume/ CV
A resume is a one or two page summary of your skills,
experience and education. A goal of resume writing is
to be brief and concise since, at best, the resume reader
will spend a minute or so reviewing your
qualifications.
A Curriculum Vitae, commonly referred to as CV, is a
longer (two or more pages), more detailed synopsis. It
includes a summary of your educational and academic
backgrounds as well as teaching and research
experience, publications, presentations, awards,
honors, affiliations and other details.
An effective resume includes the following information:

Basic / contact information


Picture (optional)
Career objective
Employment history
Education
Special skills
Interests and activities
References
Electronic cover letter and resume:

Sent online
Can be of different types
Presenting yourself During an interview
Do your home work
Rehearse
Dress appropriately
Plan to arrive early
Make eye contact
Listen carefully
Think before you answer
Demonstrate your interest by asking questions
Show your enthusiasm by non verbal means
Avoid lengthy discussion of salary and benefits
Interviewing others
Interview: A structured conversation with the goal of
exchanging information that is needed for decision
making.
Opening
Body
Concluding
Types of questions:
Open Questions: Broad-based questions that ask the
interviewee to respond with what ever information he
or she wishes.
Closed questions: narrow-focus questions that require
very brief answer
Neutral Questions: that allows to answer without
direction from an interviewer

Leading questions: that are phrased in a way that


suggest that interviewer has a suggested answer.
Primary Questions: Open or closed questions that an
interviewer plans ahead of time

Secondary questions: Spontaneous questions.


Class Activity

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