Corporate Social Responsibility (CSR) and Ethics: Chapter 15 Lecture 1
Corporate Social Responsibility (CSR) and Ethics: Chapter 15 Lecture 1
RESPONSIBILITY (CSR)
AND ETHICS
Chapter 15 Lecture 1
Definitions and Relationships
Corporate social responsibility (CSR) is the
process by which businesses negotiate their role in
society
In the business world, ethics is the study of
morally appropriate behaviors and decisions,
examining what "should be done”
Although the two are linked in most firms, CSR
activities are no guarantee of ethical behavior
Reasons for CSR Activities
CSR activities are important to and even
expected by the public
And they are easily monitored worldwide
CSR activities help organizations hire and
retain the people they want
CSR activities contribute to business
performance
Corporate Social Responsibility Continuum
Do more than
required; e.g. Integrate social
engage in objectives and
philanthropic business goals
Fight social giving
responsibility
initiatives
Maximize firm’s Balance profits
profits to the
and social
exclusion of all
objectives
else
Do what it
takes to Lead the
make a Comply;
industry
profit; skirt do what
Articulate and other
the law; fly is legally
social value businesses
below required
objectives with best
social radar practices
CSR are Grounded by Opposing Objectives
(Maximize Profits to Balance Profits with Social
Responsibility) and so Activities Range Widely
Good CSR
Poor CSR
•No employment •Taking care of workers
•No concern for indirect effect •Low dependence on non
(land, water, air) renewable resources
•Destruction of agricultural land
•High awareness about
•Not willing to listen to other CSR initiatives
stakeholders
•Land compensation
•Appropriate of land not being
compensated •Increased monitoring
•Non compliance of rule of land system
•Environment responsibility
Businesses CSR Activities
Philanthropy
give money or time or in kind to charity
Integrative philanthropy—select beneficiaries aligned
with company interests
Philanthropy will not enhance corporate reputation
if a company
fails to live up to its philanthropic image or
if consumers perceive philanthropy to be manipulative
Integrate CSR Globally
Incorporate values to make it part of an
articulated belief system
Act worldwide on those values
Cause-related marketing
Cause-based cross sector partnerships
Engage with stakeholders
Primary stakeholders
Secondary stakeholders
Business Ethics Development
The cultural context influences
organizational ethics
Top managers also influence ethics
The combined influence of culture and top
management influence organizational ethics
and ethical behaviors
The Evolving Context for Ethics
From domestic where ethics are shared
To international where ethics are not shared
when companies:
Make assumptions that ethics are the same
Ethical absolutism—they adapt to us
Ethical relativism—we adapt to them
To global which requires an integrative
approach to ethics
Emergence of a Global Business
Ethic
Growing sense that responsibility for righting social
wrongs belongs to all organizations
Growing business need for integrative mechanisms
such as ethics
Ethics reduce operating uncertainties
Voluntary guidelines avoid government impositions
Ethical conduct is needed in an increasingly
interdependent world—everyone in the same game
Companies wish to avoid problems and/or be good
public citizens
Ways Companies Integrate Ethics