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The document presents the results of statistical analyses on network coverage and roaming facilities for different mobile service providers in Vellore district. T-test analysis shows that Airtel and BSNL lead in rural coverage. Factor analysis identified three key factors attracting rural customers: roaming network, congestion-free connection, and saturated coverage. Cluster analysis identified three customer clusters based on call rates, coverage, and facilities that influence service utility. Correlation analysis found call rates are directly related to service quality. ANOVA showed customer age influences call rates and coverage.

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murugan_muru
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68 views

Table

The document presents the results of statistical analyses on network coverage and roaming facilities for different mobile service providers in Vellore district. T-test analysis shows that Airtel and BSNL lead in rural coverage. Factor analysis identified three key factors attracting rural customers: roaming network, congestion-free connection, and saturated coverage. Cluster analysis identified three customer clusters based on call rates, coverage, and facilities that influence service utility. Correlation analysis found call rates are directly related to service quality. ANOVA showed customer age influences call rates and coverage.

Uploaded by

murugan_muru
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TABLE 1.

.T TEST The analysis part the T-test and the implications for the different service providers on network coverage and roaming facilities are presented. It shows that Airtel and BSNL take the lead in reaching rural masses in Vellore district.

TABLE 2.

FACTOR ANALYSIS

Factor analysis revealed three predominant factors Roaming Network, Congestion free connection and Saturated Coverage attracted the Rural Masses in Vellore district.

TABLE 3.

CLUSTER ANALYSIS

The application of cluster analysis identify three heterogeneous clusters pertaining to call rates, network coverage and roaming facilities and consumer preferences. These factors have direct implications over service utility.

TABLE 4.

KARL PEARSONS COEFFICIENT OF CORRELATION

Karl Pearsons Coefficient of correlation ascertained structured rate and oscillating rate are directly related to perfect as well as attractive services of the service providers.

TABLE 5.

ANOVA

The application of analysis of variance clearly revealed age of the customers influence structured rate, oscillating rate and saturated coverage. ******************

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