BLANK CV TEMPLATE NAME (& headline qualifications)

Address (all on one line) Telephone nos Email address

PROFILE
No more than 1-2 paragraphs summarising your core skills and experience, specifically highlighting those that make you a strong match for the particular position applied for. [NOTE: This is often the most difficult part of writing a CV, but should not be undervalued]

KEY SKILLS / CAREER ACHIEVEMENTS (depending on whether Achievements are detailed under each job)
Usually about 5 or 6 succinct bullet points

EMPLOYMENT HISTORY
Jan. 20XX Present CURRENT/LAST EMPLOYER, town & county Job Title

Brief description of company & servcies, inc. size, geographical coverage etc and url link to website.

Brief description of your role, responsibilities and who you reported to. X X X Bulleted list of key personal achievements. Be concise. Usually 4-5 per job

Feb. 19XX Dec. 20XX

PREVIOUS EMPLOYER, town & county Job Title

Brief description of company & servcies, inc. size, geographical coverage etc and url link to website.

Brief description of your role, responsibilities and who you reported to. X X X Bulleted list of key personal achievements. Be concise. Usually 4-5 per job

CV of XXX ZZZ Page 1 of 3

Apr. 19XX Jan. 19XX

PREVIOUS EMPLOYER, town & county Job Title (Nov. 19XX Jan. 19XX)

Brief description of company & servcies, inc. size, geographical coverage etc and url link to website.

Brief description of your role, responsibilities and who you reported to. X X X Bulleted list of key personal achievements. Be concise. Usually 4-5 per job

SUMMARY OF PREVIOUS EMPLOYMENT

Job Title, COMPANY NAME (Dates) Job Title, COMPANY NAME (Dates) Job Title, COMPANY NAME (Dates)

QUALIFICATIONS & PROFESSIONAL MEMBERSHIPS

Chartered Engineer (CEng) Member of the Institute of X (MIX) MCSE BSc. (Hons) 2.ii in XXXX, University of Life, 19xx 19xx X x A levels (X, Y & Z), MySchool, Town, County, 19xx 19xx X x O levels / GCSEs (list if desired), MySchool, Town, County, 19xx 19xx

TRAINING Summarise relevant training courses attended / CPD keep it brief and probably in one sentence, separated by semi-colons, rather than separate bullet for each course.

Misc. this is optional Committee Member of Trade Association, Speaking at Conferences, Publications etc. Languages spoken

PERSONAL Date of Birth: 1st April 19XX this is optional Status: Married, X children this is optional Nationality: XXXXXXXXXXX this is optional Driving licence: Full, clean

HOBBIES & INTERESTS

Include clubs, sports, interests, charity / voluntary work etc. Again, keep in brief.

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ADDENDUM - SKILLS MATRIX AND (/OR) KEY WORDS

This section should be used to list ALL relevant technical skills, including for example software applications used (Standard Office applications, CRM, CAD / CAE packages etc), programming skills, product accreditations, certifications, industry experience, This is increasingly critical as Employers, Recruitment Consultants and the public job boards increasingly use key-word searching to identify potentially suitable candidates, before then short-listing by manual review. If you do not include the relevant text, you risk disadvantaging yourself relative to others that have.

Certifications
MCAD (Microsoft Certified Application Developer) in Visual Basic MarkzNet, MarkzScout (PDF pre-flighting, workflow tools) 2004 2002

Databases
SQL Server 2000 Microsoft Access 2000 4 Years 3 Years

Web Servers
IIS 5 and 6 6 Years

Roles
Analyst Programmer Senior Developer Lead Developer Freelance Programmer 1997 - 2000 2000 - 2003 2003 - 2007 9 Months

Development Tools
Visual Studio .Net 2003, 2005, 2008 Beta Visual Source Safe Visio 4.5 Years 6 Years 6 Years

Programming
VB.Net, Asp.Net VB 6 ASP Javascript Silverlight 1.0 + Beta HTML, XHTML XML, XSL AJAX Business Objects Web services, windows services DotNetNuke Key Words and Phrases 4.5 Years 3 Years 8 Years 6 Years 6 Months 6 Years 3 Years 3 Years 4 Years 3 Years 4 Years

Business Experience
Rail Warehousing Print (ePublishing, CD-ROM, CMS, CRM, Websites) Mobile Communications 1 Year 2 Years 6 Years 9 Months

MCAD, MarkzNet, MarkzScout, VB.Net, VB6, ASP, Java, HTML, XML, XSL, AJAX, Business Objects, BO, DotNetNuke, Web Services, SQL, SQL Server, Access 2000, IIS, Visual Studion.Net, Visual Source Safe, Visio, Rail, Warehousing, Print, ePublishing,CMS, CRM, Freelance, Contractor, Consultant, Available, Guildford, Surrey,

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EXAMPLE CV Joseph Bloggs

(BSc, MCSE) 18 Hastings Avenue, Reading, Berkshire, RG11 4ND Tel: 01189 800111 Email: [email protected]

GENERAL PROFILE
A successful and highly professional ICT Manager with extensive general and project management expertise who enjoys being part of, as well as leading, a successful and productive team. Commercially astute and highly experienced in many aspects of IT development, consulting and management including network infrastructure, security and database administration. A strong leader, motivating teams to deliver effective solutions and the highest levels of performance. Able to demonstrate the motivation and commitment required to achieve objectives and meet tight deadlines. Possesses excellent interpersonal skills and can communicate concisely at all levels.

CORE COMPETENCIES
Strong technical background enabling efficient management of technical staff and large programmes Excellent communicator at all levels and with third party partners, suppliers and off-shore businesses Financial and commercial planning and management Translating business drivers into IT Development, Infrastructure and Service requirements Production of clear and concise business cases Able to define or adapt to IT strategies and ensure the alignment of tasks to them Able to identify tactical opportunities and ensure the delivery of them Able to build diverse technical teams from Strategy through to Service Management and ensure knowledge transfer Directing complex design, build and run programmes

EMPLOYMENT HISTORY
IT Director. SDK Group Limited, Reading (May 2004 Present)
The SDK Group operates 40 distribution outlets in the UK and Ireland. [www.sdk.co.uk]

Reporting directly to the MD, responsible for the provision of all IT services to the group. Budgetary responsibility of 3m. Preparing project workflow outlines, draft & final solution proposals, combining financial budget preparation, timing estimate and assessing risk & security requirements to BS7799 standards. Writing technical responses to ITT requests and writing technical solution concepts and presentations to meet business needs and objectives. Implementing and maintaining internal project management application, ensuring IT actions are followed. Writing operational documentation and implementing additional training resources where required. Negotiation and management of IT suppliers and services to the business, including regular review and performance monitoring with primary software house. IT Staff recruitment and appraisals and managing sub-contract programming support staff. Leading a team of 13 IT support staff, providing comprehensive on call and remote end-user technical support, project support, database management, data manipulation, bespoke programming resource and e-commerce development. Operating an intranet based helpdesk application, with defined policy and SLA structure. Ensuring tasks are escalated at the correct level as required within the IS team. Technical Structure comprised 390 Windows XP client user base across 40 sites, end to end IP Wan, (NT4) 8 servers within a PDC/BDC array, utilising lease line and DSL connectivity for both voice and data, with some wireless mobile integration. Centralised hardware infrastructure, structured cat5 protocol, server managed racks, Internet servers (IIS), managed ISP, firewall, proxy, vpn & internet policing within each site. Digital telephony switching and support for SMS communication.

Key achievements include: Replacing the sales order processing hub and introducing automation into the Warehouse operation Reducing cost overheads within the admin & sales teams and cutting the software house support budget by 70% through the introduction of internal IT support staff and creation of a new IS department Producing an effective framework design for Intranet & helpdesk processes Introducing and delivering a concept design for using e-commerce as an additional B2C & B2B channel for the
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Company, with complete integration into the main production process Implementation of centralised management information portal for effective data sharing and interrogation throughout the business, enabling end-users to utilise and generate shared departmental management reporting at desktop level. Selling, presenting and implementing with proven successes across key accounts Moving the internal IT section from cost overhead to profit centre through introduction of e-commerce as additional income stream Producing a Company ISMS IT Manual for BS7799 accreditation (Information Security)

Head of IT, ATA Insurance, Southampton (Sep 2001 May 2004)

ATA Insurance is the UKs 3rd largest provider of domestic house insurance. [www.atainsurance.co.uk]

Reporting directly to the MD, responsible for providing the vision, leadership and advocacy for the development and use of information systems and technology. Specifically responsible for the overall strategy and policy administration for IT, Communications, Infrastructure, Application/Software Development, information resources and IT Service Desk. Delivered competitive advantage to the company by supporting the business processes, from quotation to claims Implement appropriate Business Intelligence systems which lead to enhancing the Executive decision making capabilities of the Management team, this at the same time, ensured little deviation between the business vision and the IT strategy. Managing a 3m budget, I ensured that resources did not drift or became uneconomical. In delivering this role, I used strong communication and leadership skills to maintain a high level of morale and a healthy flow of information. I directed all IT projects, using permanent staff, contractors and offshore providers. Responsible for IT due diligence carried out to support ATA merger and acquisitions.

Key achievements included: Redefining and presenting to the Board an appropriate IT strategy and forward schedule, in line with the Companys vision. Commissioned a study to evaluate existing use of assets and resources, leading to reduction in departmental expenditure and risk (+/-30% over 1.5 years). Increased performance by carrying out business process analysis and re-engineering. Deployed a SAN and server virtualisation, centralised databases and reduced the amount of software used Created an IT forum of senior managers to provide solid and visible business sponsorship for the ongoing programmes. This approach helped to improve negotiations between stakeholders on how to better manage the existing pool of resources. Introduction of document management, document classification and workflow, improving process auditability and compliance. This was part of a programme aimed at increasing the evidential weight of the companys electronic documentation (key words - hierarchical storage, information life-cycle management, retention server, on-line e-discovery, backup). Introduced an IT Change Management process and managed associated cultural change., including the revision of all access rights by the IT department and company at large. Responsible for several major IT projects Designed an in-house development methodology and improved internal processes. Head of Professional Consulting, Crowne Group International, London (Mar 1999 Jul 2001)
A multinational IT & management consulting organisation [www.CrowneGroup.com]

Head of Professional Consulting Crowne Groups internal business support functions in Europe, responsible for all aspects of service delivery, application development & support, resource management, service sourcing, infrastructure development and strategy planning. Management responsibility for a team of 12 with an annual budget of 1.2m and an annual investment portfolio of over 4m. Part of the executive team with direct responsibility for defining the groups approach to service delivery, sourcing strategy, resource planning and the Companys overall IT strategy.

Key achievements included: Completed a system strategy review for the global Compliance business function to provide a unified Service Orientated Architecture (SOA) environment for business conduct/independence monitoring & management system. Development and implementation of a business continuity and disaster recovery plan for the UK business support functions.

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Provision of a fully integrated management information system for the monitoring and reporting of regulatory compliance, personal business conduct and continuing professional development for all of the companys staff using Lotus Notes/Domino, Oracle databases & Business Objects. Strategic review of the e-Procurement system as part of the Global SAP ERP implementation programme. Selected SAP Supplier Relationship Management suite as the global standard for e-Procurement systems. Managed the system design, ERP/Middleware/SOA integration and workflow development for the initial deployment in the UK and US. The majority of the work involved in the delivery of this project was based offshore working closely with on-shore teams in the USD and UK.

Manager of IT Professional Services, Sarcort Consulting, Manchester (Aug 1995 Mar 1999)
A rapidly expanding IT services company [www.sarcortconsulting.com]

Lead the establishment of the Professional Services business, from scratch. Hiring and managing 26 highly regarded IT Consultants, each specialising in complimentary technologies Key achievements included: Achieved service revenues in excess of 3m, with full Profit and Loss responsibility for the professional services business, achieved 108% FY96, 140% FY97, 190% FY98 performance against target Lead staff of 26 IT professionals in consulting, support and development activities Established an engagement management team in support of the business Services Sales and Delivery Assisted in the establishment of the UKs first Sun certified software (Java) development centre. Programme Director for several major clients

SUMMARY OF PREVIOUS EMPLOYMENT

Senior Project Manager, Matrix International, Gatwick (1993 1995) Senior Network Engineer, Eastern Utilities, London (1989 - 1993) Network Engineer, Grosvenor Baker, Slough (1986 - 1989)

QUALIFICATIONS & TRAINING

Academic Qualifications BSc (Hons) 2.i - Business & Information Technology 3 x A Levels Maths, Economics and Physics 8 x O Levels inc. Maths and English Technical Qualifications Microsoft Certified Systems Engineer, Win NT and 2000 (regd no. 12345678) ITIL Certificate in Service Management Management Courses Introduction to PRINCE2; PACE Management Development; Interviewing Skills; Effective Presentations; Team Building; Making Meetings Work; Management Accounting; Business Process Management & Modelling. Technical Courses MS Project Server, Windows (various), MS Office, MS Project, MS Visio, Remedy, SSADM, Siebel & PeopleSoft

INTERESTS
Parachuting (completed over 50 jumps), tennis, cycling, DIY and marathons (completed 5 in the last 2 years). Currently studying for my Private Pilots License.

REFERENCES
References are available from all previous employers, upon request

ADDENDUM - SKILLS MATRIX

NT4 & Windows 2000/2003 Administration Microsoft SQL 4.2, 6.5, 7 & 2000 Administration Zantas Exchange Archiving Network Infrastructure Design Sybari Antigen WAN SDSL ADSL Leased Lines Windows 2000 & XP Microsoft ISA Server Exchange 5.5 & 2003 Administration Bluecoat Proxy Server Configuration Watchguard Firewall Sophos
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CV of Joe Bloggs

Webroot

Barracuda SPAM Firewall Microsoft Mobile 5

Other key words: Goal Directed Project Management, Service Level Agreements (SLA), Key Performance Indicators (KPI), WiFi, MPLS, PCI:DDS, ITIL, SQL, SQL Server, Business Analysis, Business Process, Organisational Change, Network Architect, IT strategy, ISO 9001, ISO 27001, BS7799, ASP.NET,

CV of Joe Bloggs

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