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Values, Attitudes, and Job Satisfaction

This document discusses values, attitudes, and job satisfaction in the workplace. It contrasts terminal and instrumental values and lists the dominant values of today's workforce. These include being hardworking and loyal for those aged 60-75, nonconforming and autonomous for those aged 45-60, and valuing leisure and relationships for those under 35. The document also examines the five dimensions of national culture, the three components of an attitude, and how attitudes relate to behavior. Finally, it explores the relationship between job satisfaction, productivity, absenteeism, and turnover, and identifies four employee responses to job dissatisfaction: exit, voice, neglect, and loyalty.

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Siddharth Bhatia
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15 views

Values, Attitudes, and Job Satisfaction

This document discusses values, attitudes, and job satisfaction in the workplace. It contrasts terminal and instrumental values and lists the dominant values of today's workforce. These include being hardworking and loyal for those aged 60-75, nonconforming and autonomous for those aged 45-60, and valuing leisure and relationships for those under 35. The document also examines the five dimensions of national culture, the three components of an attitude, and how attitudes relate to behavior. Finally, it explores the relationship between job satisfaction, productivity, absenteeism, and turnover, and identifies four employee responses to job dissatisfaction: exit, voice, neglect, and loyalty.

Uploaded by

Siddharth Bhatia
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Values, Attitudes, and Job Satisfaction

Chapter 3

Learning Objectives
Contrast terminal and instrumental values List the dominant values in todays workforce

Identify the five dimensions of national


culture Contrast the three components of an attitude

Chapter 3

Learning Objectives
Summarize the relationship between attitudes and behavior Identify the role consistency plays in attitudes Examine the relationship between job satisfaction and behavior

Identify four employee responses to dissatisfaction


Chapter 3 3

The Importance of Values


Judgment Content

Stability
Chapter 3

Intensity
4

Types of Values

Terminal Values

Instrumental Values

Chapter 3

Unique Values of Todays Workforce


Career Stage
1. Protestant

Entered the Workforce


Mid-1940s to Late 1950s 1960s to Mid-1970s Mid-1970s to Mid-1980s Mid-1980s through 1990s

Approximate Current Age


60 to 75

Dominant Work Values


Hard working; loyal to firm; conservative

2. Existential

45 to 60

Nonconforming; seeks autonomy; loyal to self


Ambitious, hard worker; loyal to career Flexible, values leisure; loyal to relationships
6

3. Pragmatic

35 to 45

4. Generation X

Under 35

Chapter 3

Values Across Cultures


Power Distance
Individualism or Collectivism

Quantity or Quality of Life


Uncertainty Avoidance Long-Term or Short-Term
Chapter 3 7

What Are Attitudes?


Cognitive component Affective component Behavioral component

Chapter 3

Types of Attitudes
Job satisfaction Job involvement Organizational

commitment
Chapter 3 9

Importance of the Elements

Cognitive Dissonance

Degree of Personal Influence

Rewards Involved
Chapter 3 10

Attitude-Behavior Relationship
Moderating Variables Importance Behavioral Influence

High

Specificity
Accessibility Social pressures Direct experience
Chapter 3

Low
11

Self-Perception Theory
Behavior-Attitude Relationship

After the Fact

Casual Statements
Chapter 3

Plausible Answers
12

Attitudes and Workforce Diversity

Diversity Training
Chapter 3

Volunteer Work
13

Measuring Job Satisfaction


Single Global Rating
Chapter 3

Summing up Job Facets


14

Productivity

Job
Satisfaction

and Employee
Performance

Absenteeism

Turnover
Chapter 3 15

Responses to Job Dissatisfaction


Active

Exit
Destructive

Voice
Constructive

Neglect

Loyalty

Passive
Chapter 3 16

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