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Values and Behaviours

Queensland Rail outlines six values and associated behaviors that all employees are expected to demonstrate: leadership through clear direction and performance management, responding to and delivering for customers by understanding their needs, relentless pursuit of sustainable results through responsibility and teamwork, respect in all actions towards others, creativity and innovation through new ideas, and safety and environment as everyone's responsibility.

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Vicky Ahmed
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30 views

Values and Behaviours

Queensland Rail outlines six values and associated behaviors that all employees are expected to demonstrate: leadership through clear direction and performance management, responding to and delivering for customers by understanding their needs, relentless pursuit of sustainable results through responsibility and teamwork, respect in all actions towards others, creativity and innovation through new ideas, and safety and environment as everyone's responsibility.

Uploaded by

Vicky Ahmed
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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Values and Behaviours

Queensland Rails Values and Behaviours


All employees are expected to display the behaviours consistent with Queensland Rail Values and Behaviours as follows:

Leadership: Inspiring and encouraging


We provide clear direction and manage performance for sustainable results. We champion high performance, potential and talent. We encourage and reward contributions made by others. We lead with integrity.

Customers: We respond, we deliver


We make time to understand our customers business and needs. We are solution focused. We ensure all interactions add value to the customer relationship.

Results: Relentless pursuit of sustainable results


We do not accept complacency. We take responsibility for our own performance. We use teamwork for the best outcomes.

People: Respect in all our actions


We do not condone actions that demean others. We support people with empathy, openness and honesty. We balance work and life. We keep commitments. We act ethically. We commit to equal employment opportunity.

Creativity & Innovation: New ideas powering our future.


We constructively challenge for a better way. We sponsor creativity and sharing of ideas. We embrace ideas for improvement. We proactively identify opportunities for growth. We capture and share knowledge.

Safety and Environment: Everyones responsibility


We ensure our own safety and the safety of others. We act with care for the environment. We make business decisions that respect safety and the environment.

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