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Synopsis

This document outlines a research project on customer satisfaction when choosing an online portal. The project will include an industry and company overview on relevant businesses. The research methodology will use a descriptive design approach, collecting data through questionnaires of 100 individual samples in the Bilimora area. The objectives are to understand customer satisfaction primary and factors influencing their selection of an online portal. Findings, recommendations and conclusions will be reported along with references and annexures.

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Nikita Sanket Desai
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27 views2 pages

Synopsis

This document outlines a research project on customer satisfaction when choosing an online portal. The project will include an industry and company overview on relevant businesses. The research methodology will use a descriptive design approach, collecting data through questionnaires of 100 individual samples in the Bilimora area. The objectives are to understand customer satisfaction primary and factors influencing their selection of an online portal. Findings, recommendations and conclusions will be reported along with references and annexures.

Uploaded by

Nikita Sanket Desai
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SYNOPSIS

Project: customer satisfaction when they are choosing an online portal. Project work: (a) Industry overview: (b) Company overview: Product, History, Mission, Vision, Objective, Competitor, Specialists, Customer, Type, Industry, Company size, Product, Found Year, Founded By. (c) Theoretical aspects: Resarch project: Objective: Primary objective: To find customer satisfaction when they are choosing an online portal Secondary objective:

(A) Research methodology: (a) Research design: The research design is descriptive type. (b) Research approach: (c) Research instrument: The instrument use for the research purpose is questionarie. (d) Information needed: (e) Area of survey: The area of survey will be BILIMORA. (f)Sample size: The sample size will be 100. (g) Sample unit: The sample unit will be individual.

(h) Research objective: (i) Source of data: (j) Limitation of study: (k) Resarch report: Finding: Recommendation: Conclusion: Bibliography: Annexure:

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