SP02 Product Availability Matrix (PAM)

SAP BusinessObjects BI 4.0

January 25, 2011

SAP BusinessObjects BI 4.0 SP02

Product Availability Matrix (PAM)

PRODUCT AVAILABILITY MATRIX

1. 2. 3. 4. 5. 6. 7. 8. 9.

Server Products and Operating Systems Client Products and Operating Systems Language Support by Products Browser Support by Operating Systems Application Server Support by Operating Systems Portal Server Support by Operating Systems CMS + Audit Repository Support by Operating Systems Directory Server (LDAP) Support by Operating Systems Other Technology Support by Operating Systems

10.
11. 12.

Virtualization Technology Support

SAP BusinessObjects Analysis, edition for OLAP Data Access Data Access Support by Operating Systems

APPENDIX
1. 2.

Minimum Hardware + Operating System Patch Requirements Supported Locales

2010 SAP AG. All rights reserved. / April 2010 / Page 2

SAP BusinessObjects BI 4.0 SP02 PAM

Server Products and Operating Systems
Windows (*1)
Server 2008 R2 x64
Server 2003 x64 Server 2003 R2 x64 Server 2008 x64 Suse SLES 10 x86_64

Linux
Red Hat EL 5 x86_64 Suse SLES 11 x86_64

AIX

Solaris
Solaris 10 SPARC

64-bit BusinessObjects Enterprise Server Products

SAP BusinessObjects Business Intelligence platform SAP BusinessObjects Analysis, edition for OLAP SAP BusinessObjects Explorer SAP BusinessObjects Web Intelligence SAP Crystal Reports for Enterprise SAP Crystal Reports 2011 () Mobile Server (*4) SAP BusinessObjects Dashboards 2011

SP2

SP2

RTM SP2

RTM
SP1

SP2
(*2)

(*2)

Upd. 2
(*2)

TL 9 SP3

TL5 *

X X

AIX 6 .1 Power

AIX 5.3 Power

BusinessObjects Enterprise server components only support 64-bit operating systems, this is not a complete list of platform/connectivity services (*1) Data Center Edition, Enterprise Edition, Standard Edition, Web Edition (*2) Please see Compatible Support section of the Platforms Support Policy

(*3) CR 2011 is not available on RH6 in this release due to a late availability of a third party software. Planned for a BI 4.1 Support Package

(*4) Mobile server specific updates are made across the document.

Note: Data Federator Services and BI Workspace are no longer listed as separate products as they are part of the platform offering

* Text in red t indicates that it is an update, addition or correction made after the original release of this document.
2010 SAP AG. All rights reserved. / April 2010 / Page 3

SAP BusinessObjects BI 4.0 SP02 PAM

Client Products and Operating Systems
Windows Server
Server 2003 R2 Server 2008 R2

Windows Desktop
Windows Vista

Mac

Windows XP Professional

Server 2003

Server 2008

Windows 7

32-bit BusinessObjects Enterprise Desktop Products

SAP BusinessObjects Enterprise 4.0 Client SAP BusinessObjects 4.0 Live Office SAP BusinessObjects Web Intelligence SAP Crystal Reports for Enterprise SAP Crystal Reports 2011 SAP Crystal Reports Viewer 2011 SAP Crystal Presentation Design SAP BusinessObjects Dashboards

SP2

SP2

RTM SP2

RTM
SP1

SP3

SP2

RTM
SP1

BusinessObjects Enterprise desktop components are 32-bit and can be used in 64-bit operating systems

2010 SAP AG. All rights reserved. / April 2010 / Page 4

Mac OS X
X X X X X

X X

SAP BusinessObjects BI 4.0 SP02 PAM

Language Support by Products

T Chinese (*1)

Portuguese

Norwegian

Hungarian

S Chinese

Japanese

Slovakian

Swedish

German

Russian

Spanish

BusinessObjects Enterprise Products

BusinessObjects Enterprise Server Products BusinessObjects Enterprise Desktop Products

(*1) Traditional Chinese is not supported by Platform Search

2010 SAP AG. All rights reserved. / April 2010 / Page 5

Turkish

English

Korean

Finnish

French

Danish

Czech

Polish

Italian

Dutch

Thai

SAP BusinessObjects BI 4.0 SP02 PAM

Browser Support by Operating Systems

Windows Server
Server 2003 R2 x64 Server 2008 R2 x64

Windows Desktop
Windows Vista Windows XP

Mac OS

Server 2003 x64

Server 2008 x64

Windows 7

Web Browser
IE 7 IE 8 (*1) (*3) Firefox 3.5 Firefox 3.6 Safari 4.0.x

Java
Sun JRE 1.5 / 1.6 (*2) Sun JRE 1.6 Sun JRE 1.5 / 1.6 (*2) Sun JRE 1.6 Apple JVM 1.5 /1.6 (*2)

Only 32-bit browsers are supported (*1) IE 8.0 Standards Mode is not supported by SAP BusinessObjects Analysis , edition for OLAP

(*2) Web Intelligence only supports JRE 1.6 (minimum version 1.6.0_18) and will prompt the user t o install this if a previous version is detected.
(*3) For Web Intelligence, only Internet Explorer 8 is supported on Windows 7

2010 SAP AG. All rights reserved. / April 2010 / Page 6

Mac OS X
X X X X

SAP BusinessObjects BI 4.0 SP02 PAM

Java Application Server Support by Operating Systems
[1/2]
See next slide for foot notes and explanations on how to read the table.

Windows Server
Sun JDK

Linux
Sun JDK

AIX
IBM Java

Solaris
Sun JDK

Application Server
JBoss Application Server

Version
4.2.3
5.0

Java Version
Java 5 / Java 6
Java 5 / Java 6 SAP JVM 1.6 (*2) SAP JVM 1.6 (*2) Java 5

SAP NetWeaver CE SAP NetWeaver Java Application Server

7.2 SP3 7.3 5.5.28

Tomcat

6.0.20

Java 5 / Java 6
Java 5

9.2 MP2 JRockit 5.0 10 Java 5 JRockit 5.0 Java 6 10.3 JRockit 6.0 6.1.0.7 (*3) WebSphere 7.0.0.11 GlassFish
2010 SAP AG. All rights reserved. / April 2010 / Page 7

WebLogic

Java 5 (*1) Java 6 (*1) Java 5

2.0

SAP BusinessObjects BI 4.0 SP02 PAM

[2/2]

Java Application Server Support by Operating Systems

The table below describes how to read the SDK version dependency for each Operating System.
For example: When an application server is noted as supported with Java 5, and the operating system notes that it is a Sun JDK, it means that this is Sun JDK 1.5 release. Similar for IBM Java.

Sun JDK
Java 5 Java 6
Sun JDK 1.5 Sun JDK 1.6

IBM Java
IBM Java 5 IBM Java 6

Only Java Application Server utilizing 64-bit JDKs are supported

(*1) WebSphere is supported with IBM Java SDK on all Operating Systems (*2) SAP NetWeaver is supported with SAP JVM on all Operating Systems (*3) Not supported by SAP BusinessObjects Analysis , edition for OLAP

2010 SAP AG. All rights reserved. / April 2010 / Page 8

SAP BusinessObjects BI 4.0 SP02 RTC PAM IIS Support

IIS is supported for Integration option for Microsoft SharePoint (IOMS) only.

Windows Server 2003

Windows Server 2008 Windows Server 2008 R2

Application Server Version

6 IIS 7 7.5

x x

x x

2010 SAP AG. All rights reserved. / April 2010 / Page 9

SAP BusinessObjects BI 4.0 SP02 PAM

Portal Server Support by Operating Systems
Windows Server Portal Server Version
7.0
SAP Netweaver Enterprise Portal 7.3 (*1) 10

Linux

AIX

Solaris

WebLogic Portal
10.3 6.1 (*3) Websphere Portal

6.1.5 (*3)

2007 MSFT SharePoint (*2) 2010

(*1) Workaround necessary documented in the Release Notes (*2) .NET 3.5 (*3) Not supported by SAP BusinessObjects Analysis , edition for OLAP

2010 SAP AG. All rights reserved. / April 2010 / Page 10

SAP BusinessObjects BI 4.0 SP02 PAM

CMS + Audit Repository Support by Operating Systems

Windows Server
x64

Linux
x86_64

AIX
Power

Solaris
SPARC

Provider Name
IBM DB2 for Linux, UNIX, and Windows

Version
9.1 9.5 9.7

Database Connector (*1)

DB2 Client 9.1 DB2 Client 9.5 DB2 Client 9.7 DB2 Client 9.7 Microsoft ODBC MDAC 2.8

X X X X

X X X X

X X X X

IBM DB2 Workgroup Edition (*2)

9.7 2005 SP3

Microsoft SQL Server 2008 Microsoft SQL Server Express (*2) MySQL AB 2008 5.0 10gR1 10gR2 Oracle 11gR1 11gR2 SAP MaxDB Sybase Adaptive Server Enterprise Sybase Adaptive Server Enterprise (*3)

Microsoft ODBC SNAC (Native Client) Microsoft ODBCdriver for SQL Server (WDAC 6) * Microsoft ODBC MDAC 2.8 MySQL C-API Oracle Net Client 10g R1 Oracle Net Client 10g R2 Oracle Net Client 11g R1 Oracle Net Client 11g R2 MaxDB ODBC 7.7 (7.7.07.20+) Sybase Open Client 15 Sybase Open Client 15

7.7 15 15.5

(*1) Only 64-bit database connector middleware is supported

(*2) Bundled with BusinessObjects Enterprise 4.0 (*3) Compatible support in respect to Sybase Adaptive Server 15

* Text in red t indicates that it is an update, addition or correction made after the original release of this document.
2010 SAP AG. All rights reserved. / April 2010 / Page 11

SAP BusinessObjects BI 4.0 SP02 PAM

Directory Server (LDAP) Support by Operating Systems

Windows Directory Server (LDAP)

IBM Tivoli Directory Server 6.1

Linux

AIX

Solaris

IBM Tivoli Directory Server 6.2

Lotus Domino Directory 6.5.3 Microsoft Active Directory Application Mode 2003 Microsoft Active Directory Application Mode 2008 Microsoft Active Directory Application Mode 2008 R2 Novell eDirectory 8.8 Oracle Internet Directory 10g R3 Sun Java System Directory Server Enterprise 6.3

2010 SAP AG. All rights reserved. / April 2010 / Page 12

SAP BusinessObjects BI 4.0 SP02 PAM

Windows Technology Technology Version
Adobe Reader 8.1.2 Adobe Reader Adobe Reader 9.0 (*4) Adobe Reader 9.3.x Adobe Flash Player 9 (*2) Adobe Flash Player Adobe Flash Player 10 (*3) Microsoft Office XP SP3 (*1) Microsoft Office Microsoft Office 2003 SP3 Microsoft Office 2007 SP2

Other Technology Support by Operating Systems [1/2]

Mac OS

X X X

(*1) Microsoft Office XP is not supported by Live Office Support for Office XP will be discontinued for all products in SAP BOE 4.1 (*2) Flash Player 10 is required to use BusinessObjects Enterprise monitoring (*3) SAP BusinessObjects Explorer requires Adobe Flash Player version 10.1 or higher (*4) Adobe Reader 9.1.x + 9.2.x are supported by reference to Adobe Reader 9.0

2010 SAP AG. All rights reserved. / April 2010 / Page 13

SAP BusinessObjects BI 4.0 SP02 PAM

Other Technology Support by Operating Systems [2/2]

Windows Technology Technology Version

Microsoft Active Directory 2003 Microsoft Active Directory Microsoft Active Directory 2008 R2 (including LDS support)

Linux

AIX

Solaris

Computer Associates Access Management

eTrust Siteminder 12.0 SAP GUI 7.10

X X

X X

X X

SAP GUI SAP GUI 7.20 SAP JCO SAP JCO 3.0

Reverse Proxy Apache HTTP Server 2.2 WebSEAL 6 Microsoft Internet Security and Acceleration (ISA) Server 2006

2010 SAP AG. All rights reserved. / April 2010 / Page 14

SAP BusinessObjects BI 4.0 SP02 PAM

Virtualization Technology Support

Server Virtualization Refer to the SAP Note 1492000 for the general statement on virtualization technology support, and related notes for virtualization support on operating systems supported in this release.

Desktop Virtualization Refer to the table below:

Windows Desktop Virtualization
XenApp 6.0 [Windows Server 2008 R2[ Citrix XenApp 5.0 [Windows Server 2003 & 2008] Presentation Server 4.5 [Windows Server 2003] Microsoft Remote Desktop Services

2010 SAP AG. All rights reserved. / April 2010 / Page 15

SAP BusinessObjects BI 4.0 SP02 PAM

SAP BusinessObjects Analysis, edition for OLAP OLAP Server Support by Operating System

Windows Provider Name

SAP BW Microsoft SQL Server Analysis Services SAP BusinessObjects Extended Analysis SAP BusinessObjects Planning and Consolidation SAP BusinessObjects Profitability and Cost Management

AIX

Linux

Solaris

Version
See next slide 2005 SP1+ 2008 V7.5 v10 7.5 SP5

Connectivity
BICS XMLA XMLA XMLA XMLA XMLA XMLA

7.5 SP12

2010 SAP AG. All rights reserved. / April 2010 / Page 16

SAP BusinessObjects BI 4.0 SP02 RTC PAM

SAP BW Minimum version per product Suite requirements

BW 7.01 SPS 06+

Multi source universe (Relational) BICS (Direct to BEx)

Product
Web Intelligence Crystal Reports Enterprise Web Intelligence Live Office Web Intelligence Crystal Reports Enterprise

Connectivity
BICS (Dimensional Transient Universe) UNV OLAP

BW 7.01 SPS 08+

BW 7.02 SPS 02+

(*4) (*4) (*4)

BW 7.30 SPS 03+

(*4)

Dashboards
Analysis for OLAP (*1) Analysis Office (*2) Dashboards Explorer Crystal Reports Enterprise Crystal Reports 2011 BEx Web Applications (*3)

BICS (NW BI Java) BWA Direct to Data (D2D) Direct BW Connection (Integrated with BI 4)

(*1) Analysis OLAP additionally supports BW 7.0 SPS23+ (*2) Analysis Office standalone (not used with BI 4) supports any BW release as of 7.0 (no specific SP needed) (*3) Please consult SAP notes 1541365 and 1476156 (*4) Not yet validated by SAP

2010 SAP AG. All rights reserved. / April 2010 / Page 17

SAP BusinessObjects BI 4.0 SP02 PAM

Data Access

Semantic Layer + Connection Server Data Sources

Please consult the file Semantic Layer Datasources

Notes:

Overview of different types of universes can be found in the tab Universe Consumption Suggested way to view find needed information: select Operating system + filter on Sources for your choice of data access

Crystal Reports 2011 Enterprise Data Sources Please consult the file CR 2011 Data Access
Notes:

Cristal Reports is offered as a 32-bit native binary. It requires 32-bit data source middleware connectivity on all operating systems. Crystal Reports uses the 32-bit ODBC registry on all versions of Windows. To administer 32-bit ODBC DSNs on 64-bit versions of Windows, run the 32-bit ODBC Administrator, located here: C:\Windows\SysWOW64\odbcad32.exe

2010 SAP AG. All rights reserved. / April 2010 / Page 18

APPENDIX

SAP BusinessObjects BI 4.0 SP02 PAM

Minimum HW Requirements - Windows
Minimum Screen Resolution Screen resolution of [1024] x [768] is recommended Minimum Server Hardware Requirements (Updated) 4 x 2.0 GHz Core CPU 8 GB RAM minimum / recommended 16GB* * Sizing Companion for SAP BusinessObjects BI 4.0 states: In terms of typical hardware in an enterprise scale deployment of BI 4.0, a node in a BI 4.0 cluster would typically be an 8 core machine with 16GB minimum or equivalent. Minimum Client Hardware Requirements 2.0 GHz Core CPU 2 GB RAM Note: Compiled binaries of SAP BusinessObjects Enterprise software is supported on versions of the Windows operating system running on CPUs made by AMD or Intel Recommended Disk Space Requirements SAP BusinessObjects Enterprise (client installer): 3.5 GB for default installation with English language only installed 7.5 GB for default installation with all languages installed SAP BusinessObjects Enterprise (server installer): 11 GB for default installation with English language only installed 14 GB for default installation with all languages installed
2010 SAP AG. All rights reserved. / April 2010 / Page 20

SAP BusinessObjects BI 4.0 SP02 PAM

Minimum HW Requirements - Linux
Minimum Server Hardware Requirements (Updated) 4 x 2.0 GHz Core CPU 8 GB RAM minimum / recommended 16GB* * Sizing Companion for SAP BusinessObjects BI 4.0 states: In terms of typical hardware in an enterprise scale deployment of BI 4.0, a node in a BI 4.0 cluster would typically be an 8 core machine with 16GB minimum or equivalent.
Note: Compiled binaries of SAP BusinessObjects Enterprise software is supported on versions of the Linux operating system running on CPUs made by AMD or Intel.

Minimum Patch Level for SUSE Linux Enterprise Server 10 Required SUSE Linux Enterprise Server 10 operating system install plus: SUSE Linux Enterprise Server 10 Service Pack 2 Higher patches beyond the specified minimum patch requirement may be used, but they may not be officially tested by BusinessObjects products. Minimum Patch Level for SUSE Linux Enterprise Server 11 No additional components required outside the SLES 11 RTM install.
Higher patches beyond the specified minimum patch requirement may be used, but they may not be officially tested by BusinessObjects products.

Minimum Patch Level for Red Hat Enterprise Linux 5 Required Red Hat 5 operating system install plus: Red Hat Enterprise Linux 5 Update 2
Higher patches beyond the specified minimum patch requirement may be used, but they may not be officially tested by BusinessObjects products.

Recommended Disk Space Requirements SAP BusinessObjects Enterprise (server installer):

14 GB for default installation with English language only installed 16 GB for default installation with all languages installed
2010 SAP AG. All rights reserved. / April 2010 / Page 21

SAP BusinessObjects BI 4.0 SP02 PAM

Supported Locales - Linux

Language
Czech
Danish Dutch English Finnish French German Hungarian Italian Japanese Korean Norwegian

Polish
Portuguese Russian Slovakian Spanish Swedish Simplified Chinese Traditional Chinese Thai Turkish

UNIX Locale cs_CZ.utf8 da_DK.utf8 nl_NL.utf8 en_US.utf8 fi_FI.utf8 fr_FR.utf8 de_DE.utf8 hu_HU.utf8 it_IT.utf8 ja_JP.utf8 ko_KR.utf8 no_NO.utf8 pl_PL.utf8 pt_BR.utf8 ru_RU.utf8 sk_SK.utf8 es_ES.utf8 sv_SE.utf8 zh_CN.utf8 zh_TW.utf8 zh_HK.utf8 th_TH.utf8 tr_TR.utf8

2010 SAP AG. All rights reserved. / April 2010 / Page 22

SAP BusinessObjects BI 4.0 SP02 PAM

Minimum HW Requirements - AIX

Minimum Hardware Requirements (Updated) POWER5 8 GB RAM minimum / recommended 16GB* * Sizing Companion for SAP BusinessObjects BI 4.0 states: In terms of typical hardware in an enterprise scale deployment of BI 4.0, a node in a BI 4.0 cluster would typically be an 8 core machine with 16GB minimum or equivalent. Minimum Patch Level for AIX 5.3 Required AIX 5.3 operating system install plus: Technology Level 9 SP3 IBM C++ Runtime Environnent Components for AIX => xlC.aix50.rte 10.1.0.3 Higher patches beyond the specified minimum patch requirement may be used, but they may not be officially tested by BusinessObjects products. Minimum Patch Level for AIX 6.1 Required AIX 6.1 operating system install plus: Technology Level 5 IBM C++ Runtime Environnent Components for AIX => xlC.aix61.rte 10.1.0.3 Recommended Disk Space Requirements SAP BusinessObjects Enterprise (server installer): 13 GB for default installation with English language only installed 15 GB for default installation with all languages installed
2010 SAP AG. All rights reserved. / April 2010 / Page 23

SAP BusinessObjects BI 4.0 SP02 PAM

Supported Locales - AIX

Language
Czech Danish Dutch English

UNIX Locale
CS_CZ.UTF-8 DA_DK.UTF-8 NL_NL.UTF-8 EN_US.UTF-8

Finnish
French German Hungarian Italian Japanese Korean Norwegian Polish Portuguese Russian Slovakian Spanish Swedish Simplified Chinese Traditional Chinese Thai Turkish

FI_FI.UTF-8
FR_FR.UTF-8 DE_DE.UTF-8 HU_HU.UTF-8 IT_IT.UTF-8 JA_JP.UTF-8 KO_KR.UTF-8 NO_NO.UTF-8 PL_PL.UTF-8 PT_BR.UTF-8 RU_RU.UTF-8 SK_SK.UTF-8 ES_ES.UTF-8 SV_SE.UTF-8 ZH_CN.UTF-8 ZH_TW.UTF-8 ZH_HK.UTF-8 TH_TH.UTF-8 TR_TR.UTF-8

2010 SAP AG. All rights reserved. / April 2010 / Page 24

SAP BusinessObjects BI 4.0 SP02 PAM

Minimum HW Requirements - Solaris

Minimum Hardware Requirements (Updated) Sun UltraSPRAC T2 8 GB RAM minimum / recommended 16GB* * Sizing Companion for SAP BusinessObjects BI 4.0 states: In terms of typical hardware in an enterprise scale deployment of BI 4.0, a node in a BI 4.0 cluster would typically be an 8 core machine with 16GB minimum or equivalent. Minimum Patch Level for Solaris 10 Required Solaris 10 operating system install (Solaris 10 8/2007 release). No additional components required. Higher patches beyond the specified minimum patch requirement may be used, but they may not be officially tested by BusinessObjects products. Recommended Disk Space Requirements SAP BusinessObjects Enterprise (server installer): 13 GB for default installation with English language only installed 15 GB for default installation with all languages installed

2010 SAP AG. All rights reserved. / April 2010 / Page 25

SAP BusinessObjects BI 4.0 SP02 PAM

Supported Locales - Solaris

Language
Czech
Danish Dutch English Finnish French German Hungarian Italian Japanese Korean Norwegian

Polish
Portuguese Russian Slovakian Spanish Swedish Simplified Chinese Traditional Chinese Thai Turkish

UNIX Locale cs_CZ.UTF-8 da_DK.UTF-8 nl_NL.UTF-8 en_US.UTF-8 fi_FI.UTF-8 fr_FR.UTF-8 de_DE.UTF-8 hu_HU.UTF-8 it_IT.UTF-8 ja_JP.UTF-8 ko_KR.UTF-8@dict nb_NO.UTF-8 pl_PL.UTF-8 pt_BR.UTF-8 ru_RU.UTF-8 sk_SK.UTF-8 es_ES.UTF-8 sv_SE.UTF-8 zh_CN.UTF-8@pinyin zh_CN.UTF-8@radical zh_CN.UTF-8@stroke zh_TW.UTF-8@pinyin zh_TW.UTF-8@radical

2010 SAP AG. All rights reserved. / April 2010 / Page 26

Copyright 2012 SAP AG All Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology.

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JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warrant.

2010 SAP AG. All rights reserved. / April 2010 / Page 27