ICONIA Tab A100/A101

SERVICE GUIDE

Revision History
Refer to the table below for the updates made to this service guide. Date Chapter Updates

Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw. The information in this guide is subject to change without notice.

Copyright
Copyright 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. The software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

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Conventions
The following conventions are used in this manual:
!

WARNING:
Indicates a potential for personal injury.

CAUTION:
Indicates a potential loss of data or damage to equipment.

IMPORTANT:
Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

IMPORTANT:
Follow local regulations for battery and circuit board disposal. Batteries and Circuit Boards >10 cm have been highlighted with a yellow rectangle. The following typographical conventions are used in this document:
Book

titles, directory names, file names, path names, and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program

Computer

output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped

User

input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold. Variables contained within user input are shown in angle brackets (< >). Example: At the prompt, type run <file name> -m

Keyboard

keys are shown in bold italics.

Example: After entering data, press Enter.

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General Information
This service guide provides all technical information relating to the basic configuration for Acer global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide further technical details. When ordering FRU parts: Check the most up-to-date information available on your regional Web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines.

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CHAPTER 1 Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Form Factor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 LCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Operation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Expansion Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 AC Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Environemental Requirements . . . . . . . . . . . . . . . . . . . . . . . 1-7 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Video Interface (Integrated) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 LED 7.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Display Supported Resolution (LCD). . . . . . . . . . . . . . . . . . . . 1-23 Display Supported Resolution (GPU) . . . . . . . . . . . . . . . . . . . 1-23 Bluetooth Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Bluetooth Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 3G Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
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Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 System Interrupt Specification (N/A) . . . . . . . . . . . . . . . . . . . . 1-28 System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29 System I/O Address Specifications . . . . . . . . . . . . . . . . . . . . . 1-30

CHAPTER 2 Diagnostic Utilities

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 NGA EUU Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Picasso Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

CHAPTER 3 Maintenance Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 SIM/Micro-SD Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 SIM/Micro-SD Card Installation . . . . . . . . . . . . . . . . . . . . . . . 3-7 Lower Case Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Lower Case Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Battery Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 3G Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 3G Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 DC-In Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 DC-In Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 IO Board FPC Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 IO Board FPC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
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IO Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 IO Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Microphone Module Removal . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Microphone Module Installation. . . . . . . . . . . . . . . . . . . . . . 3-32 3G Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 3G Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Light Sensor Module Removal. . . . . . . . . . . . . . . . . . . . . . . . 3-34 Light Sensor Module Installation . . . . . . . . . . . . . . . . . . . . . 3-34 GPS Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 GPS Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39 Rear CCD Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 Rear CCD Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 WLAN Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Home Key Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 Home Key Board Installation. . . . . . . . . . . . . . . . . . . . . . . . . 3-45

CHAPTER 4 Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Touch Screen Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 USB Failure/mini-USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Front Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Back Camera Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 P-Sensor Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 3G Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . 4-15 GPS Function Test Failure (Wi-Fi SKU). . . . . . . . . . . . . . . . . . 4-16 GPS Function Test Failure (3G SKU). . . . . . . . . . . . . . . . . . . . 4-17 Docking Station Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

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CHAPTER 5 Jumper and Connector Locations

Mainboard Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Mainboard Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

CHAPTER 6 Field Replaceable Unit List

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

CHAPTER 7 Model Definition and Configuration

A100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 A101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

CHAPTER 8 Test Compatible Components

Android OS Environment Test. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 A100/A101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

CHAPTER 9 Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

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CHAPTER 1
Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Form Factor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 LCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Operation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Expansion Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 AC Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Environemental Requirements . . . . . . . . . . . . . . . . . . . . . . . 1-7 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Video Interface (Integrated) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 LED 7.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Display Supported Resolution (LCD). . . . . . . . . . . . . . . . . . . . 1-23 Display Supported Resolution (GPU) . . . . . . . . . . . . . . . . . . . 1-23 Bluetooth Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 3G Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
1-2

AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

1-3

1-4

Hardware Specifications and Configurations

Features
The following is a summary of the computers many features:
0

Form Factor
7"

Tablet

CPU
Tegra GPU

250 Dual cortex A9, 1GHz

Ultra Low Power GeForce GPU

Memory
RAM:

LP DDR2 up to 1GB, POP type, discrete on board 8G(default)

eMMC:

LCM
7"

WSVGA LCM (1024*600 CMI and CPT) angle 70 degree at least at each 4 site interface

View

LVDS

Network
2G: 3G

GSM/GPRS/EDGE 850MHz / 900MHz / 1800Mhz / 1900Mhz Module Erisson F5521gw (with GPS/AGPS) /WCDMA 1, 2, 5, 8 2100/1900/850/900 : HSDPA up to 21Mbps/ HSUPA up to 5.76Mbps 850MHz / 900MHz / 1800Mhz / 1900Mhz

UMTS

HSPA+

GSM/GPRS/EDGE

GPS
WIFI 3G

SKU : Broadcom 4751 - stand alone, no AGPS TTFF: < 50sec

SKU : on 3G module

Cold-start

Hardware Specifications and Configurations

1-5

Camera
Rear

camera: 5M Camera with Auto focus (Chicony / Aptina 5140) flash lights (single LED) spec speed < 0.7 sec at 5 lux

with

Detail Focus with Min

flash lights (single LED) exposure time: 1/15 sec H.264 @ 30fps/14Mbps recording H.264 @ 60fps/7Mbps recording Image Stabilization

720p VGA Min

Recording FPS: 15fps @ 30 lux shots in 5MP mode camera ready time (2 sec from camera key press to ready-to-capture state)

Digital Fast Fast Front

camera : 2M FF

Connectivity
BRCM USB Micro

4329 Wi-Fi IEEE 802.11b/g/n and Bluetooth 2.1(extendable to 3.0) USB 2.0 support

Input
Capacitive Function Side

Multi-Touch Screen (5 4 points)(control IC: Cypress)

buttons (mechanical key): Up, Volume Down, screen lock :with back light-white/orange , Lighting Behaviors V1.0

Volume Power Android Sensors G-Sensor Capacitive

Home touch key

Sensor(for SAR issue)

E-Compass L

Sensor

Gyro-meter mini

SIM (Support MM-SIM) push-push type

Output
HDMI

D-type (support Dual Display)

1-6

Hardware Specifications and Configurations

Audio
Single Dual

analog Microphone (Noise / echo cancellation) Audio Jack 4ring (with Mic)

Speaker: above 1.0W/pcs, chamber size is 1cc around each

3.5mm Dolby

Operation System
Gingerbread

Dimension and Weight

Dimensions
195

(L) x 117 (W) x 13.1 (H) mm SKU < 410g(target)

Weight
WIFI 3G

SKU < 430g(target)

Expansion Slot
MicroSD

memory card up to 32G (SDHC 2.0 compatible)

AC Adapter and Battery

Battery
Rechargeable Capacity:

Lithium-ion or polymer battery (Sony 454261 Polymer cell / Sanyo 484462 prismatic cell) 11.3W (1530 mAh cell, 2S1P) (TBD)

Battery-life Video

playback: 5 hours when play 720P H.264 video playback on system (not streaming, Wifi/3G/BT off, 50% brightness ) 250 hours(LCD off) surfing : WIFI SKU up to 5 hours, 3G SKU up to 4 hours playback 720p video for 5.2hours via WIFI; 3.6 hours via 3G time: 1 hour to reach 50% (when in sleep mode)

Stand-by: Web

Youtube

Charging

AC Adapter
Voltage DC

range/frequency: 100 ~ 240V AC, 50/60 Hz

output: 12V and 1.5 A, 18W

Environemental Requirements
Rohs

compliance compliance free, at least PVC free

WEEE

Hologen SMT

Green process 1-7

Hardware Specifications and Configurations

Others
Reset

hole support (HDMI, power, audio)

Docking

Accessories
In Box
Charger QSG

+ Plug

Optional
Earphone Micro

SD Card + IR remote

Docking Pouch

1-8

Hardware Specifications and Configurations

Notebook Tour
Front View
3

2 1 4

Figure 1-1.

Front View

Table 1-1. Front View # 1 2 3 4 Icon Item Front Camera Light Sensor Touch Window Home Button 2M Pixel CCD Description

Hardware Specifications and Configurations

1-9

Rear View

Figure 1-2.

Front View

Table 1-2. Front View # 1 2 Icon Item Rear Camera LED Flash 5M Pixel CCD Description

1-10

Hardware Specifications and Configurations

Top View

Figure 1-3.

Top View

Table 1-3. Top View # 1 2 3 Icon Item Rotation Lock switch Volume Control Key Card Slots SIM*/microSD card slot (* only for A101) Description Screen Rotation Control Lock switch

Hardware Specifications and Configurations

1-11

Left View

Figure 1-4.

Left View

Table 1-4. Left View # 1 Icon Item Headphones/ Speaker Jack Power/ Resume Button Microphone Power on machine or resume from sleep mode. Description

1-12

Hardware Specifications and Configurations

Right View

Figure 1-5.

Right View

Table 1-5. Right View # 1 2 Icon Item Reset Button micro-HDMI Port Micro (Type D) HDMI port. Description

3 4

Docking Port micro-USB Connector

DC-IN Jack

Speakers

Hardware Specifications and Configurations

1-13

Bottom View (N/A)

Figure 1-6.

Bottom View

Table 1-6. Bottom View # Icon Item Description

1-14

Hardware Specifications and Configurations

Level Shift (1.8V/3.3V)

TP Control

G-Sensor KXTF9-4100 GEN1_I2C

IME_I2C Gyro Sensor Invensense MPU-3050 Light Sensor AL3000A GEN1_I2C

Backlight Driver

7" 1024*600 CMI (AT070TNA2)

Temp Sensor NCT1008 PWR_I2C

2M (Chicony CBFA152)

Capacitive Touch Panel

5M (Chicony CJAA525)

Figure 1-7.
E-Compass AKM8975 PWR_I2C

LVDS Bridge SN75LVDS83B

CAM_I2C

PWR_I2C(1.8V) GEN1_I2C SPI LCDC (RGB) (1.8V) Memory I/F

LPDDR POP 512MB/1GB

MIPI CAM_I2C MIPI (1.8V) (CSIA) (CSIB) JTAG

Debug Test Point

CS0 CS1
Micro SD Slot

SMBUS

ENE KBC KB930

LDO

Android HomeKey Touch-key ENE 3534

Hardware Specifications and Configurations

SDIO3(3.3V) SDIO4(1.8V)
eMMC 4.4
4G/8G/16G/32G

CODEC Wolfson WM8903 LOP/N

I2S

SPK_L Audio Amp SPEAKERx2 1W ALC105 SPK_R ROP/N

System Block Diagram

Power Switch (Current Limit)

5V
GPIO HDMI

Signal Switch PS8122

NVIDIA Tegra250(T20) (23mm x 23mm) FCBGA

GEN1_I2C
DAP_MCLK1

Dock

System Block Diagram

MCLK HPOUTR/L
Client
HS USB D+/D-(USB1)/ Client

Earphone

Micro- USB CNN

Signal Switch

Fortemedia FM2018
HS USB D+/D-(USB3)/ Host

INT MIC*1 EXT MIC*1

Adapter in(12V/1.5A)18W
PMIC TPS658621 SCLK/SDAT

System input
PWR_I2C(1.8V) CORE_PWR_REQ CPU_PWR_REQ CLK_32K_IN PWR_INT_N SYS_RESET_N
VIN SM0_EN SM1_EN 32K_OUT nINT nRESET LDO2 SM0

PWR_I2C

BT/WLAN Antenna AzureWave AW-NH611

(1.8V)SDIO1 UART3

+5VALW

Charger IC BQ24725 nBATDRV nACDRV

(Option) WLAN BT

SDIO UART GPS Antenna

(Option)

HIDRV

BTST

LODRV

+3VALWS

GND

VDD_RTC VDD_CORE VDD_CPU VDDIO_SDIO ULPI DATA(USB2) UART2

BCM4751
GPS

UART 3G Modem Antenna

32KHz
SM1

USB D+/D-(USB2) DAP_MCLK2 ULPI_Reset VDDIO_DDR

ULPI PHY SMSC USB3315

VDDIO_UART VDD_NAND VDD_LCD VDD_AUDIO VDD_BB

3G Modem Module with HSPA+ (MSM6290/U335/F3607gw)

(Option)

SIM

T20

1-15

Specification Tables
Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating 10% to 90% 5% to 95% 0C to 50C 0C to 50C -20C to 60C 32F to 122F 32F to 122F -4F to 140F 12.0 V dc @ 1.5 A - 18 W 1.5A 195.0 mm 117 mm 13.1mm ~405 g Build-in battery 7.68 inch 4.61 in 0.52in 0.9 lbs Build-in battery Metric Imperial

Maximum altitude (unpressurized) Operating Nonoperating Shock Operating Nonoperating Random vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft

NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

1-16

Hardware Specifications and Configurations

System Board Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader LVDS transmitter PMU LDDR2 ULPI Phy for USB GPS TOUCH controller eMMC CAMERA Thermal Sensor Battery Charger Compass Gyro ALS/Proximity Processor Item CPU type CPU package Core Logic Chipset Specification Dual-core ARM Coretex-A9 MPcore Processor 23 x 23 FCBGA CPU: nVidia Tegra T20 Integrated with CPU Specification Tegra 250 Dual cortex A9, 1GHz Integrated with CPU N/A Controller integrated with CPU Integrated with CPU Broadcom BCM4329 Broadcom BCM4329 N/A Wolfson WM8903 SD card controller integrated with CPU SN75LVDS83B TI TI TPS658621C Elpida EDB8132B2PB 1GB SMSC USB3315 Broadcom BCM4751 Cypress 8GB

Chicony CJAA525: 5M pixel Chicony CJFB21120003350LH: 2M pixel

Onsemi NTC1008 TI BQ24617 Asahi Kasei AKM8975C Invensense MPU-3050 Lite On AL3000A / AZOTEK IQS128

Hardware Specifications and Configurations

1-17

Processor Specifications Item CPU Speed (GHz) Cores/ Threads Bus Speed (FSB/ DMI/QBI) 64 bits Mfg Tech (nm) 40 nm Cache Size Package Voltage

T20

1 GHz

2 Cores

1 MB

23x23 FCBGA

1.0-1.2V

CPU Fan True Value Table (N/A) CPU Temperature 60 70 80 90 100 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Build in CPU 1GB LPDDRII N/A N/A N/A N/A N/A N/A N/A Specification Fan Speed (RPM) SPL Spec (dBA)

1-18

Hardware Specifications and Configurations

Memory Combinations (N/A) Slot 1 (MB) Slot 2 (MB) Total Memory (MB)

Video Interface (Integrated) Item Chipset Package Interface Compatibility Sampling rate Specification

Hardware Specifications and Configurations

1-19

BIOS (N/A) Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features LAN Interface Item LAN Chipset LAN connector type LAN connector location Features N/A (No LAN Port) N/A (No LAN Port) N/A (No LAN Port) UMTS /WCDMA a. 3G dual band / b. 3G qual band / c. LTE n HSDPA up to 7.2Mbps/ HSUPA up to 5.76Mbps n GSM/GPRS/EDGE 850MHz / 900MHz / 1800Mhz / 1900Mhz Specification Specification

Keyboard (N/A) Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification

1-20

Hardware Specifications and Configurations

Hard Disk Drive (AVL components) (N/A) Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Mbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance Super-Multi Drive (N/A) Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification Specification

Hardware Specifications and Configurations

1-21

BD Drive (N/A) Items Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LED 7.1 Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) CMI/AT070TNA2 255.52 mm 222.72 mm x 125.28 mm 1024 x 3(RGB) x 600 0.2175mm 0.2088 mm 200 cd/m2 400 min / 500 type 8 ms / 12 ms 2.17 W 190g max 235.5 mm x 143.5 mm x 5.2mm max 1 channel LVDS 70 (Right) / 70 (Left) / 60 (Upper) / 60 (Lower) min. Specification Specifications

1-22

Hardware Specifications and Configurations

LCD Inverter (N/A) Item Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Display Supported Resolution (LCD) Resolution 1024x 3(RGB) x 600 Graphics Controller (N/A) Item VGA Chip Supports Display Supported Resolution (GPU) Resolution 1024x 3(RGB) x 600 Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Supported protocol Specifications Aruzewave AW-NH611 (SiP module)

Specification

16 bits X

32 bits X

Intel X

NVIDIA V

ATI X

Specification

16 bits X

32 bits X

Intel X

NVDIA V

ATI X

TX 1.2Mbits/sec RX 1.2Mbits/sec

2.1+EDR SiP SiP A2DP

Hardware Specifications and Configurations

1-23

Bluetooth Module Item Controller Features Specifications Azurewave AW-NH611 - Broadcom BCM4329 SoC

Fully support BT 2.1 +EDR UART Interface

Camera Item Vendor and Model Type Mini Card Item Number supported Features 3G Card Item Features Audio Codec and Amplifier Item Audio Controller Features Specification Audio codec: Wolfson WM8903

Specification Chicony CJAA525 5M

Specification 1 1 mini card slot (for WWAN module)

Specification 3G Module with Ericsson 5521gw

4.5mW Power consumption for DAC to headphone playback DAC SNR 96dB typical , THD -86dB typical ADC SNR 92dB typical , THD -80dB typical Control sequencer for pop minimized start-up and shut-down Single register write for default start-up sequence Stereo digital microphone input 3 single ended inputs per stereo channel 2 pseudo differential inputs per stereo channel 1 fully differential mic inputs per stereo channel Digital Dynamic Range Controller Digital sidetone mixing Ground-referenced headphone driver Ground-referenced line input Stereo differential line driver for direct interface to WM9001 speaker driver 40-pin5x5mm QFN package

Amplifier Features 1-24

N/A N/A Hardware Specifications and Configurations

Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration VRAM Item Chipset Memory size Interface T20 UMA architecture Share 16 ~ 256MB LPDDR2 Specification SANYO BAT-711 Li-ion 1530 mAh 2 2S1P Specification Specification Azurewave AW-NH611 - Broadcom BCM4329 SoC

Specification Wolfson WM8903 On board Stereo Support 24bit I2S audio Interface Sample rate up to 44.1KHz Yes Yes/(1W speakers x2)

802.11b/g: 11~54 Mbps 802.11n: MCS 0-7

IEEE 802.11b/g/n SDIO/SPI interface.

Hardware Specifications and Configurations

1-25

USB Port Item USB compliance level Protocol Number of USB port(s) Location Output Current HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Only EC working. Only EC working. Individual devices such as the CPU and eMMC may be power managed in this state.

Specification USB2.0 EHCI 1 one at the right side

Specification HDMI1.3a Up to 16.7 million colors 1 one at the right side

Specification 18W 0.5A(RMS) at 100Vac 60A Max. @230Vac Refer to EPS 2.0 standard level V

Specification

CPU suspend Audio Power Down eMMC Power Down LCD power off MIC power off

Save to Disk (S4)

N/A

1-26

Hardware Specifications and Configurations

Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Item Lock System state N/A

Specification Embedded in T20 SOC. FCBGA -664 23X23 SD: 32G Storage cards with adapter: mirco SD

Specification

White color : Flash on booting White color and amber color off : System off / suspend Amber color : Battery in charging

HDD access state Wireless state Power button backlight Battery state

N/A N/A Amber while charging; Blue while charging complete Power button: Amber while charging; Blue while charging complete

System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not Assigned Not Assigned Power Management

*ExpressCard controller can use DMA 1, 2, or 5.

Hardware Specifications and Configurations

1-27

System Interrupt Specification (N/A) Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. System Function

NOTE:
ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4

1-28

Hardware Specifications and Configurations

System IO Address Map I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 060 061 062 - 063 064 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 092 093 - 09F 0A0 - 0A1 I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 201 202 - 21F System function (shipping configuration) DMA controller no. 1 Unused Interrupt controller no. 1 Opti chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused JoyStick (decoded in ESS1688) Unused 1-29

Hardware Specifications and Configurations

System I/O Address Specifications I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB CFC - CFF System function (shipping configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA ExpressCard controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register

1-30

Hardware Specifications and Configurations

CHAPTER 2
Diagnostic Utilities

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 NGA EUU Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Picasso Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

2-2

Diagnostic Utilities
Introduction
The ICONIA Tab A100/A101 has a set of software tools designed to diagnose problems with its hardware components.
0

Diagnostic Tools
To access the diagnostic tools utility guide, click here.

NGA EUU Installation Procedure

NOTE: NOTE:
Before installing EEU software, make sure ICONIA tablet is not connected to a computer. 1. Install EUU software on a PC. When the following dialog is shown, click OK to continue.

Figure 2-1.

Starting Installation

2. Select installation procedure language from drop-down list. Click Next to continue or Cancel to exit program.

Figure 2-2.
Diagnostic Utilities

Installation Procedure Language 2-3

3. Install USB driver. (Figure 2-3)

Figure 2-3.

USB Driver Installation

4. To enable USB debugging, on the device, go to the Settings/Applications/Development menu and click the USB debugging checkbox. (Figure 2-4.)

Figure 2-4.

USB Debugging

2-4

Diagnostic Utilities

5. Follow the instructions shown in Figure 2-5 to find OS image version.

Figure 2-5.

Finding OS Image Version

6. If image version is not available, follow instructions in Figure 2-6 to manually reset device. When procedure is complete, go to Step 1 of this procedure.

Figure 2-6.

Device Reset Instructions

Diagnostic Utilities

2-5

7. If image version is available, current and new version information is shown. Click Next to continue. (Figure 2-7)

Figure 2-7.

Image Versions

8. Enter CPU ID of device. Click Next to continue. (Figure 2-8)

NOTE:

NOTE:

Maximum number of characters for ID is sixteen (16).

Figure 2-8.

CPU ID

2-6

Diagnostic Utilities

9. Upgrade process begins as shown in Figure 2-9

IMPORTANT:
Upgrade process will not complete if USB cable is unplugged.

Figure 2-9.

Upgrade Process

10. If upgrade process is successful, Figure 2-10 is shown. If an upgrade error is shown, go to step 12, If a CPU ID value error is identified, go to step 19.

Figure 2-10. Upgrade Process Success 11. Click Finish to exit.

Diagnostic Utilities

2-7

12. If CPU ID is correct but upgrade process is not successful, Figure 2-11 is shown.

Figure 2-11.

Upgrade Process Failure

13. Click Retry to start upgrade process. Go to Step 8. 14. Click Exit to cancel upgrade process. 15. If upgrade process is cancelled, a confirmation dialog is shown. (Figure 2-12)

Figure 2-12. Upgrade Process Cancellation Confirmation Dialog 16. Click No to return to Retry dialog in Step 12. 17. Click Yes to confirm cancellation.

2-8

Diagnostic Utilities

18. Click OK to exit the program. (Figure 2-13)

Figure 2-13. Final Cancellation Dialog 19. If CPU ID value is not correct, Figure 2-14 is shown.

Upgrade process failed because wrong CPU ID value was entered. Follow instructions for recovery.

Figure 2-14. Wrong CPU ID 20. Click Retry to start upgrade process. Go to Step 8. 21. Click Exit to cancel upgrade process.

Diagnostic Utilities

2-9

22. If upgrade process is cancelled, a confirmation dialog is shown. (Figure 2-15)

Figure 2-15. Upgrade Process Cancellation Confirmation Dialog 23. Click No to return to Retry dialog in Step 19. 24. Click Yes to confirm cancellation. 25. Click OK to exit program. (Figure 2-16)

Figure 2-16. Final Cancellation Dialog

2-10

Diagnostic Utilities

Picasso Diagnostic Tool

Diagnostic Utilities

2-11

2-12

Diagnostic Utilities

CHAPTER 3
Maintenance Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 SIM/Micro-SD Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 SIM/Micro-SD Card Installation . . . . . . . . . . . . . . . . . . . . . . . 3-7 Lower Case Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Lower Case Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Battery Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 3G Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 3G Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 DC-In Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 DC-In Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 IO Board FPC Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 IO Board FPC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 IO Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 IO Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Microphone Module Removal . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Microphone Module Installation. . . . . . . . . . . . . . . . . . . . . . 3-32 3G Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 3G Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Light Sensor Module Removal. . . . . . . . . . . . . . . . . . . . . . . . 3-34 Light Sensor Module Installation . . . . . . . . . . . . . . . . . . . . . 3-34 GPS Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 GPS Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39 Rear CCD Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 Rear CCD Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 WLAN Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Home Key Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 Home Key Board Installation. . . . . . . . . . . . . . . . . . . . . . . . . 3-45

3-2

Machine Maintenance Procedures

Introduction
This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer.
0

General Information
The product previews seen in the following procedures may not represent the final product color or configuration. Cable paths and positioning may also differ from the actual model. During the removal and installation of components, make sure all available cable channels and clips are used and that the cables are installed in the same position. All prerequisites must be performed prior to performing maintenance.

Recommended Equipment
The following tools are required to perform maintenance on the notebook:
Wrist Flat

grounding strap and conductive mat screwdriver

screwdriver

Philips

Screw Name M2.0x3.0 M2.0x4.0 Ni M2.0x2.5 Ni 12 6 3

Quantity

Machine Maintenance Procedures

3-3

Maintenance Flowchart
The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing.

Figure 3-1.

Maintenance Flow

3-4

Machine Maintenance Procedures

Getting Started
The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Place system on a flat work surface. 2. Make sure device is powered up. 3. Disconnect AC Adapter (A) and remove all cables from system and peripherals. (Figure 3-2) . A

Figure 3-2.

Device Overview with Power Button

4. Power down the system by pressing and holding power button (B) for 4 seconds to show Tablet Options dialog. (Figure 3-3)

Figure 3-3.

Tablet Options Dialog

5. Select Power Off to power down device. 6. From Power Off dialog, select OK.
Machine Maintenance Procedures

3-5

SIM/Micro-SD Card Removal

NOTE: NOTE:

SIM/Micro-SD card not available in non-3G SKU 1. Open SIM/Micro-SD card cover. (Figure 3-4)

Figure 3-4.

SIM/micro-SD Card Removal

2. Press in SIM card (B) to unlock and remove from spring locking mechanism. (Figure 3-5)

Figure 3-5.

SIM/micro-SD Card Slots (3G SKU)

3-6

Machine Maintenance Procedures

Figure 3-6.

micro-SD Card (non-3G SKU)

3. Press in Micro-SD card (C) to unlock and remove from spring locking mechanism. (Figure 3-5 and Figure 3-6) 4. Secure SIM/Micro-SD card cover.

SIM/Micro-SD Card Installation

1. Open SIM/Micro-SD card cover (A). (Figure 3-4) 2. Install and press in to secure SIM card (B). (Figure 3-5) 3. Install and and press in to secure Micro-SD card (C). 4. Close and secure SIM/Micro-SD card cover.

Machine Maintenance Procedures

3-7

Lower Case Removal

Prerequisite:
SIM/Micro-SD Card Removal

1. Starting from top of device, release top cover. (Figure 3-7 and Figure 3-8)

Figure 3-7.

Releasing Top Cover (1 of 2)

Figure 3-8.

Releasing Top Cover (2 of 2)

3-8

Machine Maintenance Procedures

2. Rotate the device and continue to remove all the covers from the right, bottom and left sides of the bezel. (Figure 3-9 through Figure 3-14)

Figure 3-9.

Releasing Right Cover (1 of 2)

Figure 3-10. Releasing Right Cover (2 of 2)

Machine Maintenance Procedures

3-9

Figure 3-11.

Releasing Bottom Cover (1 of 2)

Figure 3-12. Releasing Bottom Cover (2 of 2)

3-10

Machine Maintenance Procedures

Figure 3-13. Releasing Left Cover (1 of 2)

Figure 3-14. Releasing Left Cover (2 of 2)

Machine Maintenance Procedures

3-11

3. Remove screws (A) from top and bottom of bezel. (Figure 3-15 and Figure 3-16)

Figure 3-15. Bezel Screws (1 of 2)

Figure 3-16. Bezel Screws (2 of 2)

3-12

Machine Maintenance Procedures

4. Grasp lower case and bezel as shown in Figure 3-17.

Figure 3-17. Removing Lower Case (1 of 3) 5. Separate lower case from bezel locking latches. (Figure 3-18)

Figure 3-18. Removing Lower Case (2 of 3)

Machine Maintenance Procedures

3-13

6. Remove lower case from bezel. (Figure 3-19)

Figure 3-19. Removing Lower Case (3 of 3)

3-14

Machine Maintenance Procedures

Lower Case Installation

1. Install and secure lower case locking latches (not shown) on bezel. 2. Install and secure screws (A) on bezel. (Figure 3-15 and Figure 3-16) 3. Install and secure top, right, bottom and left side covers to bezel. (Figure 3-9 through Figure 3-14)

ID A

Size M2.0x3.0

Quantity 4

Screw Type

Machine Maintenance Procedures

3-15

Battery Removal
Prerequisite:
Lower Case Removal 1. Locate battery (A) on shield case. (Figure 3-20)

Figure 3-20. Battery 2. Disconnect battery cable (B) from mainboard connector (C). (Figure 3-21)

Figure 3-21. Battery Cable 3-16 Machine Maintenance Procedures

3. Remove screws (D) from shielding case. (Figure 3-22 and Figure 3-23)

Figure 3-22. Battery Screws (1 of 2)

Figure 3-23. Battery Screws (2 of 2)

Machine Maintenance Procedures

3-17

NOTE:

NOTE:

Make sure antenna and GPS cables (E) are clear of battery before removal

Figure 3-24. GPS and Antenna Cables 4. Remove battery from shield case.

Battery Installation
1. Install battery (A) on shielding case. (Figure 3-20)

NOTE:

NOTE:

Place cables (E) between battery and 3G module. (Figure 3-24) 2. Install and secure screws (D) to shielding case. (Figure 3-22 and Figure 3-23) 3. Connect battery cable (B) to mainboard connector (C). (Figure 3-21) 4. Install lower case.

ID A

Size M2.0x4.0 Ni

Quantity 4

Screw Type

3-18

Machine Maintenance Procedures

3G Module Removal
Prerequisite:
Battery Removal

1. Locate 3G module (A) on LCD support plate. (Figure 3-25)

Figure 3-25. 3G Module Overview 2. Disconnect GPS (C) and RF (B) cables from 3G module connectors labeled aux and main. (Figure 3-26)

Figure 3-26. 3G, RF and WLAN Cables 3. Disconnect WLAN main (D) cable from mainboard connector.(Figure 3-26)
Machine Maintenance Procedures

3-19

4. Remove screw (E) from shielding case.

Figure 3-27. 3G Module, Mainboard Connector and 3G Screw 5. Remove 3G module (A) from mainboard connector (a). 6. Disconnect RF cable (F) from IO board connector. (Figure 3-28)

Figure 3-28. RF Cable 7. Remove RF cable (F).

3-20

Machine Maintenance Procedures

3G Module Installation

1. Connect RF cable (F) to IO board connector. (Figure 3-28) 2. Install 3G module (A) on mainboard. (Figure 3-27) 3. Install and secure screw (E) to mainboard.
!

CAUTION:
Route the WLAN antenna around the IO board FPC to prevent it from being disconnected from mainboard. 4. Connect WLAN antenna (D) to mainboard connector. (Figure 3-26) 5. Connect GPS (C) and RF (B) cables to 3G module connectors labeled auxiliary and main. 6. Install battery.

ID E

Size M2.0x3.0

Quantity 1

Screw Type

Machine Maintenance Procedures

3-21

DC-In Cable Removal

Prerequisite:
Battery Removal 1. Locate DC-IN cable (A) on bezel. (Figure 3-29)

Figure 3-29. DC-IN Cable Overview 2. Disconnect DC-IN cable (A) from mainboard connector (B). (Figure 3-30)

C A

Figure 3-30. DC-IN Cable, Jack and Mainboard Connector 3. Remove DC-IN cable jack (C) from bezel guide. 4. Remove DC-IN cable. 3-22 Machine Maintenance Procedures

DC-In Cable Installation

1. Install and secure DC-IN jack on bezel. (Figure 3-30) 2. Connect DC-In cable (A) to mainboard connector (B). 3. Install lower case.

Machine Maintenance Procedures

3-23

Speaker Module Removal

Prerequisite:
Battery Removal 1. Locate speaker modules (A) on bezel. (Figure 3-31)

Figure 3-31. Speaker Modules Overview 2. Disconnect Home key FFC (B) from mainboard connector (C). (Figure 3-32)

Figure 3-32. Speaker Module FFC and Mainboard Connector

3-24

Machine Maintenance Procedures

3. Disconnect speaker cable (D) from mainboard connector (E). (Figure 3-33)

Figure 3-33. Speaker Modules Overview 4. Remove screws (F) from LCD support plate. (Figure 3-34 and Figure 3-35)

Figure 3-34. Speaker Module Screws (1 of 2)

Machine Maintenance Procedures

3-25

Figure 3-35. Speaker Module Screws (2 of 2) 5. Remove speakers from bezel.

Speakers Installation
1. Install speakers (A) on bezel. (Figure 3-31) 2. Install and secure screws (F) to support plate. (Figure 3-34 and Figure 3-35) 3. Connect speaker cable (D) to mainboard connector (E). (Figure 3-33) 4. Connect home key FFC (B) to mainboard connector (C). (Figure 3-32) 5. Install battery.

ID F

Size M2.0x4.0 Ni

Quantity 2

Screw Type

3-26

Machine Maintenance Procedures

IO Board FPC Removal

Prerequisite:
Battery Removal (non-3G SKU) 3G Module Removal (3G SKU) 1. Locate IO Board FPC (A). (Figure 3-36)

Figure 3-36. IO Board FPC Overview 2. Remove adhesive tape (B) securing FPC to support plate. (Figure 3-37)

B A

Figure 3-37. IO Board FPC and Mainboard Connectors 3. Disconnect FPC (A) from mainboard connector (C). 4. Disconnect FPC (A) from IO board connector (D). 5. Remove FPC.
Machine Maintenance Procedures

3-27

IO Board FPC Installation

1. Connect FPC (A) to mainboard connector (C). (Figure 3-37) 2. Connect FPC (A) to IO board connector (D). 3. Install tape (B) on FPC and secure to support plate. 4. Install battery. (non-3G SKU) 5. Install 3G module. (3G SKU)

3-28

Machine Maintenance Procedures

IO Board Removal
Prerequisite:
IO Board FPC Removal 1. Locate IO Board (A). (Figure 3-38)

Figure 3-38. IO Board Overview 2. Disconnect 3G antenna cable (B) from IO board connector. (Figure 3-39)

G D E C F

Figure 3-39. IO Board Cables and Screw 3. Disconnect microphone cable (C) from IO board connector (D). 4. Disconnect light sensor cable (E) from IO board connector (F). 5. Remove screw (G) from bezel. 6. Remove board from bezel.
Machine Maintenance Procedures

3-29

7. Disconnect RF cable from IO board connector (H).

Figure 3-40. IO Board and RF Cable

IO Board Installation
1. Connect RF cable (H) to IO board connector. (Figure 3-40)

NOTE:

NOTE:

Light sensor must be secured in support plate guide. Microphone cable must be under IO board. 2. Align IO board with bezel guides (J). (Figure 3-41)

NOTE:

NOTE:

RF cable must be secured under IO board guides (K).

Figure 3-41. IO Board and Bezel Guides 3. Install board on bezel. 3-30 Machine Maintenance Procedures

4. Install and secure screw (G) to bezel. (Figure 3-39) 5. Connect light sensor cable (E) to IO board connector (F). 6. Connect microphone cable (C) to IO board connector (D). 7. Connect 3G antenna cable (B) to IO board connector. 8. Install IO Board FPC.

ID

Size

Quantity

Screw Type

M2.0x3.0

Machine Maintenance Procedures

3-31

Microphone Module Removal

Prerequisite:
IO Board Removal 1. Locate microphone module (A).(Figure 3-42)

Figure 3-42. Microphone Module Overview 2. Remove microphone (A) from bezel guides.

Microphone Module Installation

1. Install and secure microphone (A) in bezel guide (B) facing out. (Figure 3-43)

Figure 3-43. Installing Microphone Module in Bezel Guide 2. Install IO Board. 3-32 Machine Maintenance Procedures

3G Antenna Removal
Prerequisite:
IO Board Removal 1. Locate 3G Antenna (A). (Figure 3-44)

Figure 3-44. 3G Antenna Overview 2. Release 3G antenna foil (B) secured to support plate. 3. Remove 3G antenna from bezel.

3G Antenna Installation
1. Install 3G antenna (A) on bezel. (Figure 3-44) 2. Secure 3G antenna foil (B) on support plate. 3. Install IO Board.

Machine Maintenance Procedures

3-33

Light Sensor Module Removal

Prerequisite:
IO Board Removal 1. Locate light sensor module (A). (Figure 3-45)

Figure 3-45. Light Sensor Module Overview 2. Remove light sensor module (A) from bezel.

Light Sensor Module Installation

1. Install and secure light sensor module (A, Figure 3-45) in clips in bezel guides (B). (Figure 3-46)

Figure 3-46. Light Sensor Module Bezel Guides 2. Install IO Board. 3-34 Machine Maintenance Procedures

GPS Antenna Removal

Prerequisite:
3G Module Removal (3G SKU) Speaker Module Removal (non-3G SKU) 1. Locate GPS Antenna (A). (Figure 3-47)

Figure 3-47. GPS Antenna Overview 2. Release GPS antenna foil (B) secured to support plate. 3. Remove GPS antenna (A) from bezel.

GPS Antenna Installation

1. Install GPS antenna (A) on bezel. (Figure 3-47) 2. Secure GPS antenna foil (B) on support plate. 3. Install 3G module. (3G SKU) 4. Install speaker modules. (non-3G SKU)

Machine Maintenance Procedures

3-35

Mainboard Removal
Prerequisite:
Speaker Module Removal IO Board FPC Removal 1. Locate mainboard (A). (Figure 3-48)

Figure 3-48. Mainboard Overview 2. Disconnect LVDS cable (B) from mainboard connector (C). (Figure 3-49)

Figure 3-49. LVDS Cable and Mainboard Connector 3. Remove tape (D) securing touch screen FPC to mainboard. 3-36 Machine Maintenance Procedures

4. Disconnect touch screen FPC (E) from mainboard connector (F). (Figure 3-50)

Figure 3-50. Touch Screen FPC and Mainboard Connector 5. Remove screws (G) from bezel. (Figure 3-51 through Figure 3-53)

Figure 3-51. Mainboard Screws (1 of 3)

Machine Maintenance Procedures

3-37

Figure 3-52. Mainboard Screws (2 of 3)

Figure 3-53. Mainboard Screws (3 of 3) 6. Remove mainboard from support plate.

3-38

Machine Maintenance Procedures

Mainboard Installation
1. Install mainboard (A) on support plate. (Figure 3-48) 2. Install and secure screws (G) to bezel. (Figure 3-51 through Figure 3-53) 3. Connect touch screen FPC (E) to mainboard connector (F). (Figure 3-50) 4. Install tape (D) securing touch screen to mainboard. (Figure 3-49) 5. Connect LVDS cable (B) to mainboard connector (C). 6. Install speaker modules. 7. Install IO Board FPC.

ID G

Size M2.0x3.0

Quantity 4

Screw Type

Machine Maintenance Procedures

3-39

Rear CCD Board Removal

Prerequisite:
Mainboard Removal

1. Place bottom of mainboard on a flat surface.(Figure 3-54)

Figure 3-54. Mainboard Overview 2. Locate rear CCD board (A). 3. Remove screws (B) from CCD to mainboard. (Figure 3-55)

Figure 3-55. Rear CCD Board Screws 3-40 Machine Maintenance Procedures

4. Disconnect and remove rear CCD board (A) from mainboard connector (C). (Figure 3-56 and Figure 3-57)

Figure 3-56. Removing Rear CCD Board (1 of 2)

Figure 3-57. Removing Rear CCD Board (2 of 2)

Machine Maintenance Procedures

3-41

Rear CCD Board Installation

1. Connect CCD board (A) to mainboard connector (C). (Figure 3-58)

Figure 3-58. Installing Rear CCD Board (1 of 2)

Figure 3-59. Installing Rear CCD Board (2 of 2) 2. Install and secure screws (B) to mainboard. (Figure 3-55) 3. Install mainboard.
ID Size Quantity Screw Type

M2.0x3.0

3-42

Machine Maintenance Procedures

WLAN Antenna Removal

Prerequisite:
Mainboard Removal 1. Locate WLAN antenna (A). (Figure 3-60)

Figure 3-60. WLAN Antenna Overview 2. Release WLAN antenna foil (B) secured to support plate. 3. Remove WLAN antenna (A) from bezel.

WLAN Antenna Installation

1. Install WLAN antenna (A) on bezel. (Figure 3-60) 2. Secure WLAN antenna foil (B) on support plate. 3. Install mainboard.

Machine Maintenance Procedures

3-43

Home Key Board Removal

Prerequisite:
Mainboard Removal 1. Locate home key board (A). (Figure 3-61)

Figure 3-61. Home Key Board Overview 2. Remove home key board (A) from bezel. 3. Disconnect home key FFC (B) from board connector (C). (Figure 3-62)

Figure 3-62. Home Key FFC and Board Connector 3-44 Machine Maintenance Procedures

Home Key Board Installation

1. Connect home key FFC (B) to board connector (C). (Figure 3-62) 2. Align home key board with bezel guide (D). (Figure 3-63)

Figure 3-63. Home Key Board Bezel Guide 3. Install and secure home key board (A) to bezel. (Figure 3-61) 4. Install mainboard.

Machine Maintenance Procedures

3-45

3-46

Machine Maintenance Procedures

CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Touch Screen Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 USB Failure/mini-USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Front Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Back Camera Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 P-Sensor Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 3G Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . 4-15 GPS Function Test Failure (Wi-Fi SKU). . . . . . . . . . . . . . . . . . 4-16 GPS Function Test Failure (3G SKU). . . . . . . . . . . . . . . . . . . . 4-17 Docking Station Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

4-2

Troubleshooting
Introduction
This chapter contains information about troubleshooting common problems associated with the notebook.
0

General Information
The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described.

NOTE:

NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem. 3. Use Table 4-1 with the verified symptom to determine the solution. Table 4-1. Verified Symptoms

Symptoms (Verified) Power On Issues No Display Issues LCD Picture Failure Touch Screen Failure Internal Speaker Failure Internal Microphone Failure USB Failure/mini-USB Failure Front Camera Failure Back Camera Failure P-Sensor Failure 3G Function Failure Wireless Function Test Failure GPS Function Test Failure (Wi-Fi SKU) GPS Function Test Failure (3G SKU) Docking Station Test Failure Other Functions Failure 4. If the Issue is still not resolved, refer to Online Support Information.
Troubleshooting

4-3

Power On Issues
If the system fails, perform the following:

Start

OK

Check AC cable / BATT only power on

NG

Swap AC cable/ BATT

OK Swap M/B

Figure 4-1.

Power On Issues

4-4

Troubleshooting

No Display Issues
If the display fails, perform the following:

Start OK Can power on OK NG OK NG NG Go to no power Trouble shoo ng step

Check LCD cable

swap LCD cable

LCD panel OK Swap M/B

Swap LCD panel

Figure 4-2.

No Display Issues

Troubleshooting

4-5

LCD Picture Failure

If the LCD picture fails, perform the following:

Start OK NG OK

Check LCD cable

Swap LCD cable

Check LCD panel OK Swap M/B

NG

Swap LCD panel

Figure 4-3.

LCD Picture Failure

4-6

Troubleshooting

Touch Screen Failure

If the touch screen fails, perform the following:

Start OK NG OK

Check touch screen cable

Swap touch screen cable

Check touch screen small/B OK

NG

Swap touch screen small/B

Check touch screen panel OK Swap M/B

NG

Swap touch screen panel

Figure 4-4.

Touch Screen Failure

Troubleshooting

4-7

Internal Speaker Failure

If the internal speakers fail, perform the following:

Start OK

Check SPK OK Swap M/B

Figure 4-5. Internal Speaker Failure

NG

Swap SPK

4-8

Troubleshooting

Internal Microphone Failure

If the internal microphone fails, perform the following:

Start OK Check the front MIC and the back MIC OK OK

Swap the front MIC

NG

Check the front MIC OK Swap M/B

Check the back MIC OK Swap M/B

NG

Swap the back MIC

Figure 4-6.

Internal Microphone Failure

Troubleshooting

4-9

USB Failure/mini-USB Failure

If the USB fails, perform the following:

Start OK

Check the USB/B to M/B FFC OK

NG

Swap the USB/B to M/B FFC

Check the USB/B OK Swap M/B

NG

Swap the USB/B

Figure 4-7.

USB Failure

4-10

Troubleshooting

Front Camera Failure

If the front camera fails, perform the following:

Start OK

Check the front camera OK Swap M/B

NG

Swap the front camera

Figure 4-8.

Front Camera Failure

Troubleshooting

4-11

Back Camera Failure

If the back camera fails, perform the following:

Start OK

Check the back camera OK

NG

Swap the back camera

Swap M/B

Figure 4-9.

Back Camera Failure

4-12

Troubleshooting

P-Sensor Failure
If the P-sensor fails, perform the following:

Start OK

Check conduc ve co on on the Lower OK

NG

Add conduc ve co on

Check related Mylar on the MB OK Swap M/B

NG

Add related Mylar

Figure 4-10. P-Sensor Failure

Troubleshooting

4-13

3G Function Failure
If the 3G function fails, perform the following:

Start OK NG OK Check the 3G card OK Swap M/B NG

Check the 3G antenna

Swap the 3G Main antenna

Swap the 3G card

Figure 4-11.

3G Function Failure

4-14

Troubleshooting

Wireless Function Test Failure

If the wireless function fails, perform the following:

Start OK NG

Check the W/L antenna OK Swap M/B

Swap the antenna

Figure 4-12. Wireless Function Failure

Troubleshooting

4-15

GPS Function Test Failure (Wi-Fi SKU)

If the GPS function (Wi-Fi SKU) test fails, perform the following:

Start OK NG

Check the GPS antenna OK Swap M/B

Swap the antenna

Figure 4-13. GPS Function Test Failure

4-16

Troubleshooting

GPS Function Test Failure (3G SKU)

If the GPS function test (3G SKU) fails, perform the following:

Start OK NG OK Check the 3G card OK Swap M/B NG

Check the 3G Aux antenna

Swap the 3G Aux antenna

Swap the 3G card

Figure 4-14. GPS Function Test Failure

Troubleshooting

4-17

Docking Station Test Failure

If the docking station test fails, perform the following:

Start OK

Check the Docking/B to M/B FFC OK

NG

Swap the Docking/B to M/B FFC

Check the Docking/B OK Swap M/B

NG

Swap the Docking/B

Figure 4-15. Docking Station Test Failure

4-18

Troubleshooting

Other Functions Failure

1. Check component connection to mainboard. 2. To test for mainboard fault, swap mainboard.

Troubleshooting

4-19

4-20

Troubleshooting

CHAPTER 5
Jumper and Connector Locations

Mainboard Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Mainboard Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5-2

Jumper and Connector Locations

Mainboard Top
0

JP67

JP10 JP2

JP70 U129 JP12 JMIN2 U1 JHDMI1

SW6

Figure 5-1.

Mainboard Top

Table 5-1. Mainboard Top Item U1 U129 JP67 JP10 JP2 CPU Chip LP DDR2 Chip Camera/B Connector Micro SD Card Connector SIM Card Connector Description Item JP70 JP12 JHDMI1 SW6 JMIN2 Description Micro USB Connector Docking Connector Micro HDMI Connector Reset Switch 3G Module Connector

Jumper and Connector Locations

5-3

Mainboard Bottom

ANT3

ANT5

JP5

PJP1

U19 JP73 JP58 JMIN2 JLVDS3 JP55

PJP2

Figure 5-2.

Mainboard Bottom

Table 5-2. Mainboard Bottom Item PJP1 ANT3 ANT5 JP5 U19 JP58 Description AC-IN Connector GPS Antenna Connector WiFi Antenna Connector IO/B Connector eMMC Chip Touch Panel Connector Item JMIN2 JLVDS3 PJP2 JP55 JP73 Description 3G Module Connector LCD Panel Connector Battery Connector Speaker Connector Home-Key/B Connector

5-4

Jumper and Connector Locations

CHAPTER 6
Field Replaceable Unit List

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6-2

FRU List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the ICONIA Tab A100/A101. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

NOTE:

NOTE:

When ordering FRU parts, check the most up-to-date information available on the regional web or channel. Part number changes will not be noted on the printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

NOTE:

NOTE:

To scrap or to return the defective parts, users should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by the regional Acer office on how to return it.

FRU List

6-3

Exploded Diagrams
Main Assembly

16

15 14 13 12 1 2 3 4 5

11

10 9

Figure 6-1. 6-4

Main Assembly Exploded Diagram FRU List

Table 6-1. Main Assembly Exploded Diagram No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ANTENNA - WLAN ANTENNA - GPS HOME KEY BOARD CAMERA BOARD INCL. 5M CAMERA MAINBOARD SPEAKER L+R TOP STRIP COVER RIGHT STRIP COVER BOTTOM STRIP COVER LOWER CASE IMR INCL. CAMERA LENS FFC FOR IO BOARD IO BOARD MIC SET CAMERA 2M ANTENNA - 3G ASSY TOUCH LCD MODULE 7.0 Description P/N 50.H6S02.004 50.H6S02.005 55.H6S02.003 55.H6S02.001 MB.H6R00.001 23.H6S02.002 60.H6W02.001 60.H6S02.005 60.H6S02.003 60.H6S02.001 50.H6S02.002 55.H6S02.002 23.H6S02.001 57.H6S02.001 50.H6W02.002 6M.H6S02.001

FRU List

6-5

FRU List
Table 6-2. FRU List Category ADAPTER Adapter PHIHONG 18W 12V/1.5A Black PSA18R-120P(AI)-R LF Adapter PHIHONG 18W 12V/1.5A 1.1x3.0x7.5 Black PSA18R-120P(AI)-R, w/i 150cm cable LF BATTERY Battery SANYO BAT-711 Prismatic 2S1P SANYO 2 Cell 1530mAh Main COMMON BT.00203.005 AP.0180P.002 AP.0180P.003 Description P/N

BOARD CAMERA BOARD INCL. 5M CAMERA - FOR WIFI CAMERA BOARD INCL. 5M CAMERA - FOR 3G IO BOARD FOR 3G IO BOARD FOR WIFI 55.H6S02.001 55.H6V02.001 55.H6S02.002 55.H6S02.004

HOME KEY BOARD

55.H6S02.003

HUAWEI EM820W Huawei EM770W-Rev3 Ericsson F5521gw-TAB F5521gw-TAB-AT&T TBD CABLE DC-IN CABLE

LC.21300.068 LC.21300.073 LC.21300.074 LC.21300.075 TBD

50.H6S02.001

6-6

FRU List

Table 6-2. FRU List (Continued) Category FFC FOR IO BOARD Description P/N 50.H6S02.002

FFC FOR HOME KEY BOARD

50.H6S02.003

EXTERNAL USB CABLE EXTERNAL HDMI CABLE AC CLIP 18W -EU AC CLIP 18W -US AC CLIP 18W -CN AC CLIP 18W -UK AC CLIP 18W -AU AC CLIP 18W -ARG AC CLIP 18W -BRZ CASE/COVER/BRACKET ASSEMBLY LOWER CASE IMR INCL. CAMERA LENS

XZ.70200.115 XZ.70200.117 27.L0302.001 27.L0302.002 27.L0302.003 27.H6002.001 27.H6002.002 27.H6002.003 27.H6002.004

60.H6S02.001

TOP STRIP COVER FOR W/3G

60.H6W02.001

TOP STRIP COVER FOR W/O 3G

60.H6S02.002

BOTTOM STRIP COVER RIGHT STRIP COVER LCD ASSEMBLY ASSY TOUCH LCD MODULE 7.0

60.H6S02.003 60.H6S02.005

6M.H6S02.001

ANTENNA - WLAN

50.H6S02.004

FRU List

6-7

Table 6-2. FRU List (Continued) Category Description ANTENNA - GPS FOR 3G ANTENNA - GPS FOR WIFI ANTENNA - 3G EU ANTENNA - 3G US CAMERA 2M P/N 50.H6S02.005 50.H6S02.006 50.H6W02.002 50.H6V02.001 57.H6S02.001

MAINBOARD Mainboard A100_8u Nvidia Tegra 250 Rev 1.0, W/WIFI&CPU&RAM Mainboard A100_16u Nvidia Tegra 250 Rev 1.0, W/WIFI&CPU&RAM SPEAKER MIC SET 23.H6S02.001 MB.H6R00.001 MB.H6S00.001

SPEAKER L+R

23.H6S02.002

6-8

FRU List

Screw List
Table 6-3. Screw List Category SCREW SCREW 2D 2.5L K 4.05D NI NL SCREW 2D 4.0L K 4.0D NI NL 0.3T SCREW 2.0D 3.0L K 3.6 ZK NL+CR3+ 86.H6S02.001 86.H6S02.002 86.H6S02.003 Description P/N

FRU List

6-9

6-10

FRU List

CHAPTER 7
Model Definition and Configuration

A100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 A101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7-2

Model Definition and Configuration

A100
Table 7-1. BOM Name, RO & NS Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 Country AU/NZ AU/NZ BE BE CA CA ES ES Eastern Europe Eastern Europe GCTWN GCTWN HK HK ID ID IN IN IT IT JP JP KR KR MOYO MOYO MX MX P/N XE.H6RAN.001 XE.H6SAN.001 XE.H6REN.005 XE.H6SEN.001 XE.H6RPN.004 XE.H6SPN.001 XE.H6RPN.005 XE.H6SPN.002 XE.H6REN.014 XE.H6SEN.011 XE.H6RTN.001 XE.H6STN.001 XE.H6RCN.001 XE.H6SCN.001 XE.H6RAN.003 XE.H6SAN.003 XE.H6RAN.002 XE.H6SAN.002 XE.H6REN.004 XE.H6SEN.003 XE.H6RAN.010 XE.H6SAN.009 XE.H6RAN.011 XE.H6SAN.010 XE.H6REN.010 XE.H6SEN.013 XE.H6RPN.003 XE.H6SPN.004 BOM Name A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u AAP AAP EMEA EMEA PA PA PA PA EMEA EMEA TWN TWN CHINA CHINA AAP AAP AAP AAP EMEA EMEA AAP AAP AAP AAP EMEA EMEA PA PA RO ACA ACA ACH ACH AAC AAC AAC AAC EMEA EMEA GCTWN GCTWN AFE AFE AIN AIN AIL AIL AIT AIT AJC AJC AJC AJC AME AME AAC AAC 7-3 NS
0

Model Definition and Configuration

Table 7-1. BOM Name, RO & NS (Continued) Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 7-4 MY MY Nordic Nordic PH PH PL PL RU RU SG SG TH TH TR TR UK UK US US US US VN VN WW WW WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 Country P/N XE.H6RAN.004 XE.H6SAN.004 XE.H6REN.013 XE.H6SEN.012 XE.H6RAN.006 XE.H6SAN.005 XE.H6REN.012 XE.H6SEN.010 XE.H6REN.007 XE.H6SEN.006 XE.H6RAN.007 XE.H6SAN.006 XE.H6RAN.008 XE.H6SAN.008 XE.H6REN.009 XE.H6SEN.002 XE.H6REN.006 XE.H6SEN.004 XE.H6RPN.002 XE.H6RPN.006 XE.H6SPN.003 XE.H6SPN.005 XE.H6RAN.009 XE.H6SAN.007 S7.H6RWN.001 S7.H6RWN.002 S7.H6RWN.003 S7.H6RWN.004 S7.H6RWN.005 XE.H6REN.001 XE.H6REN.002 XE.H6REN.003 XE.H6SEN.005 BOM Name A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_16u A100_8u A100_8u A100_16u A100_16u A100_8u A100_16u A100_8u A100_8u A100_8u A100_8u A100_8u A100_8u A100_8u A100_8u A100_16u AAP AAP EMEA EMEA AAP AAP EMEA EMEA EMEA EMEA AAP AAP AAP AAP EMEA EMEA EMEA EMEA PA PA PA PA AAP AAP WW WW WW WW WW EMEA EMEA EMEA EMEA RO NS ASSSB ASSSB EMEA EMEA APHI APHI ASK ASK ACR ACR ACS ACS ATH ATH ATR ATR AUK AUK AAC AAC AAC AAC AVN AVN WW WW WW WW WW EMEA EMEA EMEA EMEA

Model Definition and Configuration

Table 7-1. BOM Name, RO & NS (Continued) Model A100 A100 A100 A100 Country West EU-1 West EU-1 ZA ZA P/N XE.H6SEN.008 XE.H6SEN.009 XE.H6REN.008 XE.H6SEN.007 BOM Name A100_16u A100_16u A100_8u A100_16u RO EMEA EMEA EMEA EMEA NS EMEA EMEA AAF AAF

Table 7-2. Description & Mobile Device Model A100 Country AU/NZ P/N XE.H6RAN.001 Description A100 Tablet None AAP_GEN4 AndroidAU-Tab-1 AU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidAU-Tab-1 AU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_CUS3 AndroidBE-5 EU- Blue Wi-Fi only NN A100 Tablet None EMEA_CUS3 AndroidBE-5 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN1 AndroidCA-Tab-1 US- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN1 AndroidCA-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet EMEA_GEN3 AndroidLatin-Tab-1 USEU Blue WiFi only_8G N N A100 Tablet EMEA_GEN3 AndroidLatin-Tab-1 USEU Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidEE-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN3 AndroidEE-Tab-1 EU- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4TW AndroidTW-Tab-1 US- Blue Wi-Fi only N N Mobile Device Tablet

A100

AU/NZ

XE.H6SAN.001

Tablet

A100

BE

XE.H6REN.005

Tablet

A100

BE

XE.H6SEN.001

Tablet

A100

CA

XE.H6RPN.004

Tablet

A100

CA

XE.H6SPN.001

Tablet

A100

ES

XE.H6RPN.005

Tablet

A100

ES

XE.H6SPN.002

Tablet

A100

Eastern Europe

XE.H6REN.014

Tablet

A100

Eastern Europe

XE.H6SEN.011

Tablet

A100

GCTWN

XE.H6RTN.001

Tablet

Model Definition and Configuration

7-5

Table 7-2. Description & Mobile Device (Continued) Model A100 Country GCTWN P/N XE.H6STN.001 Description A100 Tablet None AAP_GEN4TW AndroidTW-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4TW AndroidHK-Tab-1 UK- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4TW AndroidHK-Tab-1 UK- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4 AndroidID-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidID-Tab-1 EU- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4 AndroidIN-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidIN-Tab-1 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN1 AndroidIT-6 EUUK Blue Wi-Fi only N N A100 Tablet None EMEA_GEN1 AndroidIT-6 EU- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN7 AndroidJP-Tab-1 US- Blue Wi-Fi only N N A100 Tablet None AAP_GEN7 AndroidJP-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN7 AndroidKR-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN7 AndroidKR-Tab-1 EU- Blue Wi-Fi only_16G N N Mobile Device Tablet

A100

HK

XE.H6RCN.001

Tablet

A100

HK

XE.H6SCN.001

Tablet

A100

ID

XE.H6RAN.003

Tablet

A100

ID

XE.H6SAN.003

Tablet

A100

IN

XE.H6RAN.002

Tablet

A100

IN

XE.H6SAN.002

Tablet

A100

IT

XE.H6REN.004

Tablet

A100

IT

XE.H6SEN.003

Tablet

A100

JP

XE.H6RAN.010

Tablet

A100

JP

XE.H6SAN.009

Tablet

A100

KR

XE.H6RAN.011

Tablet

A100

KR

XE.H6SAN.010

Tablet

7-6

Model Definition and Configuration

Table 7-2. Description & Mobile Device (Continued) Model A100 Country MOYO P/N XE.H6REN.010 Description A100 Tablet None EMEA_GEN5 AndroidME-6 EU- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN5 AndroidME-6 EU- Blue Wi-Fi only_16G N N A100 Tablet EMEA_GEN3 AndroidMexico-Tab-1 US- Blue Wi-Fi only N N A100 Tablet EMEA_GEN3 AndroidMexico-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4 AndroidMY-Tab-1 UK- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidMY-Tab-1 UK- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue W-Fi only N N A100 Tablet None EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4 AndroidPH-Tab-1 US- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidPH-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN6 AndroidPL EU- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN6 AndroidPL EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidRU-8 EU- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN3 AndroidRU-8 EU- Blue Wi-Fi only_16G N N Mobile Device Tablet

A100

MOYO

XE.H6SEN.013

Tablet

A100

MX

XE.H6RPN.003

Tablet

A100

MX

XE.H6SPN.004

Tablet

A100

MY

XE.H6RAN.004

Tablet

A100

MY

XE.H6SAN.004

Tablet

A100

Nordic

XE.H6REN.013

Tablet

A100

Nordic

XE.H6SEN.012

Tablet

A100

PH

XE.H6RAN.006

Tablet

A100

PH

XE.H6SAN.005

Tablet

A100

PL

XE.H6REN.012

Tablet

A100

PL

XE.H6SEN.010

Tablet

A100

RU

XE.H6REN.007

Tablet

A100

RU

XE.H6SEN.006

Tablet

Model Definition and Configuration

7-7

Table 7-2. Description & Mobile Device (Continued) Model A100 SG Country P/N XE.H6RAN.007 Description A100 Tablet None AAP_GEN4 AndroidSG-Tab-1 UK- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidSG-Tab-1 UK- Blue Wi-Fi only_16G N N A100 Tablet None AAP_GEN4 AndroidTH-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidTH-Tab-1 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_CUS5TR AndroidTR-4 EU- Blue Wi-Fi only N N A100 Tablet None EMEA_CUS5TR AndroidTR-4 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN1 AndroidGB-5 UK- Blue Wi-Fi only N N A100 Tablet None EMEA_GEN1 AndroidGB-5 UK- Blue Wi-Fi only_16G N N A100 Tablet None PA_GEN2US AndroidUSA-Tab-1 US- Blue Wi-Fi only N N A100 Tablet None PA_GEN2US AndroidUSA-Tab-2 US- Blue WiFi only_8G_Walmar N N A100 Tablet None PA_GEN2US AndroidUSA-Tab-1 US- Blue Wi-Fi only_16G N N A100 Tablet None PA_GEN2US AndroidUSA-Tab-2 US- Blue WiFi only_16G_Walmar N N A100 Tablet None AAP_GEN4 AndroidVN-Tab-1 EU- Blue Wi-Fi only N N A100 Tablet None AAP_GEN4 AndroidVN-Tab-1 EU- Blue Wi-Fi only_16G N N Mobile Device Tablet

A100

SG

XE.H6SAN.006

Tablet

A100

TH

XE.H6RAN.008

Tablet

A100

TH

XE.H6SAN.008

Tablet

A100

TR

XE.H6REN.009

Tablet

A100

TR

XE.H6SEN.002

Tablet

A100

UK

XE.H6REN.006

Tablet

A100

UK

XE.H6SEN.004

Tablet

A100

US

XE.H6RPN.002

Tablet

A100

US

XE.H6RPN.006

Tablet

A100

US

XE.H6SPN.003

Tablet

A100

US

XE.H6SPN.005

Tablet

A100

VN

XE.H6RAN.009

Tablet

A100

VN

XE.H6SAN.007

Tablet

7-8

Model Definition and Configuration

Table 7-2. Description & Mobile Device (Continued) Model A100 Country WW P/N S7.H6RWN.001 Description A100 Sample None Bar-type WiFi 7.0 WSVGA Blue AU plug N N A100 Sample None Bar-type WiFi 7.0 WSVGA Blue EU plug N N A100 Sample None Bar-type WiFi 7.0 WSVGA Blue CN plug NN A100 Sample None Bar-type WiFi 7.0 WSVGA Blue UK plug N N A100 Sample None Bar-type WiFi 7.0 WSVGA Blue US plug N N A100 Tablet None EMEA_GEN1 AndroidWEU3 EUUK Blue Wi-Fi only N N A100 Tablet None EMEA_GEN3 AndroidWEU4 EUUK Blue Wi-Fi only N N A100 Tablet None EMEA_GEN3 AndroidWEU5 EUUK Blue Wi-Fi only N N A100 Tablet None EMEA_GEN1 AndroidWEU3 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidWEU4 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidWEU5 EU- Blue Wi-Fi only_16G N N A100 Tablet None EMEA_GEN3 AndroidZA-5 EU- Blue Wi-Fi only NN A100 Tablet None EMEA_GEN3 AndroidZA-5 EU- Blue Wi-Fi only_16G N N Mobile Device Tablet

A100

WW

S7.H6RWN.002

Tablet

A100

WW

S7.H6RWN.003

Tablet

A100

WW

S7.H6RWN.004

Tablet

A100

WW

S7.H6RWN.005

Tablet

A100

West EU-1

XE.H6REN.001

Tablet

A100

West EU-1

XE.H6REN.002

Tablet

A100

West EU-1

XE.H6REN.003

Tablet

A100

West EU-1

XE.H6SEN.005

Tablet

A100

West EU-1

XE.H6SEN.008

Tablet

A100

West EU-1

XE.H6SEN.009

Tablet

A100

ZA

XE.H6REN.008

Tablet

A100

ZA

XE.H6SEN.007

Tablet

Model Definition and Configuration

7-9

Table 7-3. CPU, Memory 1 & Band Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 7-10 Country AU/NZ AU/NZ BE BE CA CA ES ES Eastern Europe Eastern Europe GCTWN GCTWN HK HK ID ID IN IN IT IT JP JP KR KR MOYO MOYO MX MX MY MY Nordic Nordic P/N XE.H6RAN.001 XE.H6SAN.001 XE.H6REN.005 XE.H6SEN.001 XE.H6RPN.004 XE.H6SPN.001 XE.H6RPN.005 XE.H6SPN.002 XE.H6REN.014 XE.H6SEN.011 XE.H6RTN.001 XE.H6STN.001 XE.H6RCN.001 XE.H6SCN.001 XE.H6RAN.003 XE.H6SAN.003 XE.H6RAN.002 XE.H6SAN.002 XE.H6REN.004 XE.H6SEN.003 XE.H6RAN.010 XE.H6SAN.009 XE.H6RAN.011 XE.H6SAN.010 XE.H6REN.010 XE.H6SEN.013 XE.H6RPN.003 XE.H6SPN.004 XE.H6RAN.004 XE.H6SAN.004 XE.H6REN.013 XE.H6SEN.012 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB Band None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None

Model Definition and Configuration

Table 7-3. CPU, Memory 1 & Band (Continued) Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 PH PH PL PL RU RU SG SG TH TH TR TR UK UK US US US US VN VN WW WW WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 ZA ZA Country P/N XE.H6RAN.006 XE.H6SAN.005 XE.H6REN.012 XE.H6SEN.010 XE.H6REN.007 XE.H6SEN.006 XE.H6RAN.007 XE.H6SAN.006 XE.H6RAN.008 XE.H6SAN.008 XE.H6REN.009 XE.H6SEN.002 XE.H6REN.006 XE.H6SEN.004 XE.H6RPN.002 XE.H6RPN.006 XE.H6SPN.003 XE.H6SPN.005 XE.H6RAN.009 XE.H6SAN.007 S7.H6RWN.001 S7.H6RWN.002 S7.H6RWN.003 S7.H6RWN.004 S7.H6RWN.005 XE.H6REN.001 XE.H6REN.002 XE.H6REN.003 XE.H6SEN.005 XE.H6SEN.008 XE.H6SEN.009 XE.H6REN.008 XE.H6SEN.007 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC8GB eMMC16GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC16GB eMMC16GB eMMC16GB eMMC8GB eMMC16GB Band None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None 7-11

Model Definition and Configuration

Table 7-4. Wifi Module, Battery & Adapter Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 7-12 Country AU/NZ AU/NZ BE BE CA CA ES ES Eastern Europe Eastern Europe GCTWN GCTWN HK HK ID ID IN IN IT IT JP JP KR KR MOYO MOYO MX MX MY MY Nordic Nordic P/N XE.H6RAN.001 XE.H6SAN.001 XE.H6REN.005 XE.H6SEN.001 XE.H6RPN.004 XE.H6SPN.001 XE.H6RPN.005 XE.H6SPN.002 XE.H6REN.014 XE.H6SEN.011 XE.H6RTN.001 XE.H6STN.001 XE.H6RCN.001 XE.H6SCN.001 XE.H6RAN.003 XE.H6SAN.003 XE.H6RAN.002 XE.H6SAN.002 XE.H6REN.004 XE.H6SEN.003 XE.H6RAN.010 XE.H6SAN.009 XE.H6RAN.011 XE.H6SAN.010 XE.H6REN.010 XE.H6SEN.013 XE.H6RPN.003 XE.H6SPN.004 XE.H6RAN.004 XE.H6SAN.004 XE.H6REN.013 XE.H6SEN.012 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W

Model Definition and Configuration

Table 7-4. Wifi Module, Battery & Adapter (Continued) Model A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 A100 PH PH PL PL RU RU SG SG TH TH TR TR UK UK US US US US VN VN WW WW WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 ZA ZA Country P/N XE.H6RAN.006 XE.H6SAN.005 XE.H6REN.012 XE.H6SEN.010 XE.H6REN.007 XE.H6SEN.006 XE.H6RAN.007 XE.H6SAN.006 XE.H6RAN.008 XE.H6SAN.008 XE.H6REN.009 XE.H6SEN.002 XE.H6REN.006 XE.H6SEN.004 XE.H6RPN.002 XE.H6RPN.006 XE.H6SPN.003 XE.H6SPN.005 XE.H6RAN.009 XE.H6SAN.007 S7.H6RWN.001 S7.H6RWN.002 S7.H6RWN.003 S7.H6RWN.004 S7.H6RWN.005 XE.H6REN.001 XE.H6REN.002 XE.H6REN.003 XE.H6SEN.005 XE.H6SEN.008 XE.H6SEN.009 XE.H6REN.008 XE.H6SEN.007 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module N N N N N WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 7-13

Model Definition and Configuration

A101
Table 7-5. BOM Name, RO & NS Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 Country AU/NZ AU/NZ AU/NZ AU/NZ BE BE BE BE CA CA CA CA Eastern Europe Eastern Europe Eastern Europe Eastern Europe GCTWN GCTWN GCTWN GCTWN HK HK HK HK ID ID ID ID IN IN P/N XE.H6TAN.001 XE.H6UAN.001 XE.H6VAN.003 XE.H6WAN.001 XE.H6TEN.005 XE.H6UEN.013 XE.H6VEN.005 XE.H6WEN.013 XE.H6TPN.004 XE.H6UPN.003 XE.H6VPN.003 XE.H6WPN.001 XE.H6TEN.014 XE.H6UEN.011 XE.H6VEN.013 XE.H6WEN.011 XE.H6TTN.001 XE.H6UTN.001 XE.H6VTN.001 XE.H6WTN.001 XE.H6TCN.001 XE.H6UCN.001 XE.H6VCN.001 XE.H6WCN.001 XE.H6TAN.003 XE.H6UAN.003 XE.H6VAN.005 XE.H6WAN.003 XE.H6TAN.002 XE.H6UAN.002 BOM Name A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W RO AAP AAP AAP AAP EMEA EMEA EMEA EMEA PA PA PA PA EMEA EMEA EMEA EMEA TWN TWN TWN TWN CHINA CHINA CHINA CHINA AAP AAP AAP AAP AAP AAP NS ACA ACA ACA ACA ACH ACH ACH ACH AAC AAC AAC AAC EMEA EMEA EMEA EMEA GCTWN GCTWN GCTWN GCTWN AFE AFE AFE AFE AIN AIN AIN AIN AIL AIL

7-14

Model Definition and Configuration

Table 7-5. BOM Name, RO & NS (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 IN IN IT IT IT IT MOYO MOYO MOYO MOYO MX MX MX MX MY MY MY MY Nordic Nordic Nordic Nordic PH PH PH PH PL PL PL PL RU RU RU Country P/N XE.H6VAN.004 XE.H6WAN.002 XE.H6TEN.003 XE.H6UEN.001 XE.H6VEN.002 XE.H6WEN.001 XE.H6TEN.010 XE.H6UEN.009 XE.H6VEN.010 XE.H6WEN.008 XE.H6TPN.003 XE.H6UPN.001 XE.H6VPN.004 XE.H6WPN.002 XE.H6TAN.004 XE.H6UAN.004 XE.H6VAN.006 XE.H6WAN.004 XE.H6TEN.013 XE.H6UEN.012 XE.H6VEN.014 XE.H6WEN.012 XE.H6TAN.006 XE.H6UAN.005 XE.H6VAN.008 XE.H6WAN.005 XE.H6TEN.012 XE.H6UEN.010 XE.H6VEN.012 XE.H6WEN.009 XE.H6TEN.007 XE.H6UEN.005 XE.H6VEN.007 BOM Name A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW RO AAP AAP EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA PA PA PA PA AAP AAP AAP AAP EMEA EMEA EMEA EMEA AAP AAP AAP AAP EMEA EMEA EMEA EMEA EMEA EMEA EMEA AIL AIL AIT AIT AIT AIT AME AME AME AME AAC AAC AAC AAC ASSSB ASSSB ASSSB ASSSB EMEA EMEA EMEA EMEA APHI APHI APHI APHI ASK ASK ASK ASK ACR ACR ACR 7-15 NS

Model Definition and Configuration

Table 7-5. BOM Name, RO & NS (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 7-16 RU SG SG SG SG TH TH TH TH TR TR TR TR UK UK UK UK US US US US VN VN VN VN WW WW WW WW WW WW WW WW Country P/N XE.H6WEN.004 XE.H6TAN.007 XE.H6UAN.006 XE.H6VAN.009 XE.H6WAN.006 XE.H6TAN.008 XE.H6UAN.007 XE.H6VAN.001 XE.H6WAN.007 XE.H6TEN.009 XE.H6UEN.004 XE.H6VEN.009 XE.H6WEN.010 XE.H6TEN.006 XE.H6UEN.002 XE.H6VEN.006 XE.H6WEN.002 XE.H6TPN.001 XE.H6UPN.002 XE.H6VPN.001 XE.H6WPN.003 XE.H6TAN.009 XE.H6UAN.008 XE.H6VAN.002 XE.H6WAN.008 S7.H6TWN.001 S7.H6TWN.002 S7.H6TWN.003 S7.H6TWN.004 S7.H6TWN.005 S7.H6TWN.011 S7.H6TWN.012 S7.H6TWN.013 BOM Name A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW A101_8u900770W A101_8u900770W A101_8u900770W A101_8u900770W A101_8u900770W A101_8u900770W A101_8u900770W A101_8u900770W RO EMEA AAP AAP AAP AAP AAP AAP AAP AAP EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA PA PA PA PA AAP AAP AAP AAP WW WW WW WW WW WW WW WW NS ACR ACS ACS ACS ACS ATH ATH ATH ATH ATR ATR ATR ATR AUK AUK AUK AUK AAC AAC AAC AAC AVN AVN AVN AVN WW WW WW WW WW WW WW WW

Model Definition and Configuration

Table 7-5. BOM Name, RO & NS (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 Country WW WW WW WW WW WW WW WW WW WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 ZA ZA ZA ZA P/N S7.H6TWN.014 S7.H6TWN.015 S7.H6VWN.001 S7.H6VWN.002 S7.H6VWN.003 S7.H6VWN.004 S7.H6VWN.005 S7.H6VWN.006 S7.H6VWN.007 S7.H6VWN.008 S7.H6VWN.009 S7.H6VWN.010 XE.H6TEN.001 XE.H6TEN.002 XE.H6TEN.004 XE.H6UEN.003 XE.H6UEN.007 XE.H6UEN.008 XE.H6VEN.001 XE.H6VEN.003 XE.H6VEN.004 XE.H6WEN.003 XE.H6WEN.006 XE.H6WEN.007 XE.H6TEN.008 XE.H6UEN.006 XE.H6VEN.008 XE.H6WEN.005 BOM Name A101_8u900770W A101_8u900770W A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_8u900770W A101_8u900770W A101_8u900770W A101_16u900770W A101_16u900770W A101_16u900770W A101_8u3G5521GW A101_8u3G5521GW A101_8u3G5521GW A101_16u3G5521GW A101_16u3G5521GW A101_16u3G5521GW A101_8u900770W A101_16u900770W A101_8u3G5521GW A101_16u3G5521GW RO WW WW WW WW WW WW WW WW WW WW WW WW EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA NS WW WW WW WW WW WW WW WW WW WW WW WW EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA AAF AAF AAF AAF

Model Definition and Configuration

7-17

Table 7-6. Description & Mobile Device Model A101 Country AU/NZ P/N XE.H6TAN.001 Description A101 Tablet 900 AAP_GEN4 AndroidAU-Tab-1 AU- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidAU-Tab-1 AU- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidAU-Tab-1 AU- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidAU-Tab-1 AU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_CUS3 AndroidBE-5 EU- Blue EM770W NN A101 Tablet 900 EMEA_CUS3 AndroidBE-5 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_CUS3 AndroidBE-5 EU- Blue F5521gw NN A101 Tablet 3G EMEA_CUS3 AndroidBE-5 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN1 AndroidCA-Tab-1 US- Blue EM770W N N A101 Tablet 900 EMEA_GEN1 AndroidCA-Tab-1 US- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN1 AndroidCA-Tab-1 US- Blue F5521gw N N A101 Tablet 3G EMEA_GEN1 AndroidCA-Tab-1 US- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN3 AndroidEE-Tab-1 EU- Blue EM770W N N A101 Tablet 900 EMEA_GEN3 AndroidEE-Tab-1 EU- Blue EM770W_16G N N Mobile Device Tablet

A101

AU/NZ

XE.H6UAN.001

Tablet

A101

AU/NZ

XE.H6VAN.003

Tablet

A101

AU/NZ

XE.H6WAN.001

Tablet

A101

BE

XE.H6TEN.005

Tablet

A101

BE

XE.H6UEN.013

Tablet

A101

BE

XE.H6VEN.005

Tablet

A101

BE

XE.H6WEN.013

Tablet

A101

CA

XE.H6TPN.004

Tablet

A101

CA

XE.H6UPN.003

Tablet

A101

CA

XE.H6VPN.003

Tablet

A101

CA

XE.H6WPN.001

Tablet

A101

Eastern Europe

XE.H6TEN.014

Tablet

A101

Eastern Europe

XE.H6UEN.011

Tablet

7-18

Model Definition and Configuration

Table 7-6. Description & Mobile Device (Continued) Model A101 Country Eastern Europe P/N XE.H6VEN.013 Description A101 Tablet 3G EMEA_GEN3 AndroidEE-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G EMEA_GEN3 AndroidEE-Tab-1 EU- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4TW AndroidTW-Tab-1 US- Blue EM770W N N A101 Tablet 900 AAP_GEN4TW AndroidTW-Tab-1 US- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4TW AndroidTW-Tab-1 US- Blue F5521gw N N A101 Tablet 3G AAP_GEN4TW AndroidTW-Tab-1 US- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4TW AndroidHK-Tab-1 UK- Blue EM770W N N A101 Tablet 900 AAP_GEN4TW AndroidHK-Tab-1 UK- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4TW AndroidHK-Tab-1 UK- Blue F5521gw N N A101 Tablet 3G AAP_GEN4TW AndroidHK-Tab-1 UK- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4 AndroidID-Tab-1 EU- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidID-Tab-1 EU- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidID-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidID-Tab-1 EU- Blue F5521gw_16G N N Mobile Device Tablet

A101

Eastern Europe

XE.H6WEN.011

Tablet

A101

GCTWN

XE.H6TTN.001

Tablet

A101

GCTWN

XE.H6UTN.001

Tablet

A101

GCTWN

XE.H6VTN.001

Tablet

A101

GCTWN

XE.H6WTN.001

Tablet

A101

HK

XE.H6TCN.001

Tablet

A101

HK

XE.H6UCN.001

Tablet

A101

HK

XE.H6VCN.001

Tablet

A101

HK

XE.H6WCN.001

Tablet

A101

ID

XE.H6TAN.003

Tablet

A101

ID

XE.H6UAN.003

Tablet

A101

ID

XE.H6VAN.005

Tablet

A101

ID

XE.H6WAN.003

Tablet

Model Definition and Configuration

7-19

Table 7-6. Description & Mobile Device (Continued) Model A101 IN Country P/N XE.H6TAN.002 Description A101 Tablet 900 AAP_GEN4 AndroidIN-Tab-1 EU- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidIN-Tab-1 EU- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidIN-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidIN-Tab-1 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN1 AndroidIT-6 EUUK Blue EM770W N N A101 Tablet 900 EMEA_GEN1 AndroidIT-6 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN1 AndroidIT-6 EUUK Blue F5521gw N N A101 Tablet 3G EMEA_GEN1 AndroidIT-6 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN5 AndroidME-6 EU- Blue EM770W NN A101 Tablet 900 EMEA_GEN5 AndroidME-6 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN5 AndroidME-6 EU- Blue F5521gw NN A101 Tablet 3G EMEA_GEN5 AndroidME-6 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN3 AndroidMexico-Tab-1 US- Blue EM770W N N A101 Tablet 900 EMEA_GEN3 AndroidMexico-Tab-1 US- Blue EM770W_16G N N Mobile Device Tablet

A101

IN

XE.H6UAN.002

Tablet

A101

IN

XE.H6VAN.004

Tablet

A101

IN

XE.H6WAN.002

Tablet

A101

IT

XE.H6TEN.003

Tablet

A101

IT

XE.H6UEN.001

Tablet

A101

IT

XE.H6VEN.002

Tablet

A101

IT

XE.H6WEN.001

Tablet

A101

MOYO

XE.H6TEN.010

Tablet

A101

MOYO

XE.H6UEN.009

Tablet

A101

MOYO

XE.H6VEN.010

Tablet

A101

MOYO

XE.H6WEN.008

Tablet

A101

MX

XE.H6TPN.003

Tablet

A101

MX

XE.H6UPN.001

Tablet

7-20

Model Definition and Configuration

Table 7-6. Description & Mobile Device (Continued) Model A101 MX Country P/N XE.H6VPN.004 Description A101 Tablet 3G EMEA_GEN3 AndroidMexico-Tab-1 US- Blue F5521gw N N A101 Tablet 3G EMEA_GEN3 AndroidMexico-Tab-1 US- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4 AndroidMY-Tab-1 UK- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidMY-Tab-1 UK- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidMY-Tab-1 UK- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidMY-Tab-1 UK- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue EM770W N N A101 Tablet 900 EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G EMEA_GEN3 AndroidNordic-Tab-1 EU- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4 AndroidPH-Tab-1 US- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidPH-Tab-1 US- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidPH-Tab-1 US- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidPH-Tab-1 US- Blue F5521gw_16G N N Mobile Device Tablet

A101

MX

XE.H6WPN.002

Tablet

A101

MY

XE.H6TAN.004

Tablet

A101

MY

XE.H6UAN.004

Tablet

A101

MY

XE.H6VAN.006

Tablet

A101

MY

XE.H6WAN.004

Tablet

A101

Nordic

XE.H6TEN.013

Tablet

A101

Nordic

XE.H6UEN.012

Tablet

A101

Nordic

XE.H6VEN.014

Tablet

A101

Nordic

XE.H6WEN.012

Tablet

A101

PH

XE.H6TAN.006

Tablet

A101

PH

XE.H6UAN.005

Tablet

A101

PH

XE.H6VAN.008

Tablet

A101

PH

XE.H6WAN.005

Tablet

Model Definition and Configuration

7-21

Table 7-6. Description & Mobile Device (Continued) Model A101 PL Country P/N XE.H6TEN.012 Description A101 Tablet 900 EMEA_GEN6 AndroidPL EU- Blue EM770W N N A101 Tablet 900 EMEA_GEN6 AndroidPL EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN6 AndroidPL EU- Blue F5521gw N N A101 Tablet 3G EMEA_GEN6 AndroidPL EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN3 AndroidRU-8 EU- Blue EM770W NN A101 Tablet 900 EMEA_GEN3 AndroidRU-8 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN3 AndroidRU-8 EU- Blue F5521gw NN A101 Tablet 3G EMEA_GEN3 AndroidRU-8 EU- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4 AndroidSG-Tab-1 UK- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidSG-Tab-1 UK- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidSG-Tab-1 UK- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidSG-Tab-1 UK- Blue F5521gw_16G N N A101 Tablet 900 AAP_GEN4 AndroidTH-Tab-1 EU- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidTH-Tab-1 EU- Blue EM770W_16G N N Mobile Device Tablet

A101

PL

XE.H6UEN.010

Tablet

A101

PL

XE.H6VEN.012

Tablet

A101

PL

XE.H6WEN.009

Tablet

A101

RU

XE.H6TEN.007

Tablet

A101

RU

XE.H6UEN.005

Tablet

A101

RU

XE.H6VEN.007

Tablet

A101

RU

XE.H6WEN.004

Tablet

A101

SG

XE.H6TAN.007

Tablet

A101

SG

XE.H6UAN.006

Tablet

A101

SG

XE.H6VAN.009

Tablet

A101

SG

XE.H6WAN.006

Tablet

A101

TH

XE.H6TAN.008

Tablet

A101

TH

XE.H6UAN.007

Tablet

7-22

Model Definition and Configuration

Table 7-6. Description & Mobile Device (Continued) Model A101 TH Country P/N XE.H6VAN.001 Description A101 Tablet 3G AAP_GEN4 AndroidTH-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidTH-Tab-1 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_CUS5TR AndroidTR-4 EU- Blue EM770W N N A101 Tablet 900 EMEA_CUS5TR AndroidTR-4 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_CUS5TR AndroidTR-4 EU- Blue F5521gw NN A101 Tablet 3G EMEA_CUS5TR AndroidTR-4 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN1 AndroidGB-5 UK- Blue EM770W NN A101 Tablet 900 EMEA_GEN1 AndroidGB-5 UK- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN1 AndroidGB-5 UK- Blue F5521gw NN A101 Tablet 3G EMEA_GEN1 AndroidGB-5 UK- Blue F5521gw_16G N N A101 Tablet 900 PA_GEN2US AndroidUSA-Tab-1 US- Blue EM770W N N A101 Tablet 900 PA_GEN2US AndroidUSA-Tab-1 US- Blue EM770W_16G N N A101 Tablet 3G PA_GEN2US AndroidUSA-Tab-1 US- Blue F5521gw N N A101 Tablet 3G PA_GEN2US AndroidUSA-Tab-1 US- Blue F5521gw_16G N N Mobile Device Tablet

A101

TH

XE.H6WAN.007

Tablet

A101

TR

XE.H6TEN.009

Tablet

A101

TR

XE.H6UEN.004

Tablet

A101

TR

XE.H6VEN.009

Tablet

A101

TR

XE.H6WEN.010

Tablet

A101

UK

XE.H6TEN.006

Tablet

A101

UK

XE.H6UEN.002

Tablet

A101

UK

XE.H6VEN.006

Tablet

A101

UK

XE.H6WEN.002

Tablet

A101

US

XE.H6TPN.001

Tablet

A101

US

XE.H6UPN.002

Tablet

A101

US

XE.H6VPN.001

Tablet

A101

US

XE.H6WPN.003

Tablet

Model Definition and Configuration

7-23

Table 7-6. Description & Mobile Device (Continued) Model A101 VN Country P/N XE.H6TAN.009 Description A101 Tablet 900 AAP_GEN4 AndroidVN-Tab-1 EU- Blue EM770W N N A101 Tablet 900 AAP_GEN4 AndroidVN-Tab-1 EU- Blue EM770W_16G N N A101 Tablet 3G AAP_GEN4 AndroidVN-Tab-1 EU- Blue F5521gw N N A101 Tablet 3G AAP_GEN4 AndroidVN-Tab-1 EU- Blue F5521gw_16G N N A101 Sample Bar-type HSUPA 7.0 WSVGA Blue UK plug N N AndroidWW-UK A101 Sample Bar-type HSUPA 7.0 WSVGA Blue CN plug N N AndroidWW-CN A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EU plug N N A101 Sample Bar-type HSUPA 7.0 WSVGA Blue AU plug N N AndroidWW-AU A101 Sample Bar-type HSUPA 7.0 WSVGA Blue US plug N N AndroidWW-US A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EM770W AU plug N N A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EM770W EU plug N N A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EM770W UK plug N N A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EM770W US plug N N A101 Sample 900 Bar-type HSUPA 7.0 WSVGA Blue EM770W CN plug N N Mobile Device Tablet

A101

VN

XE.H6UAN.008

Tablet

A101

VN

XE.H6VAN.002

Tablet

A101

VN

XE.H6WAN.008

Tablet

A101

WW

S7.H6TWN.001

Tablet

A101

WW

S7.H6TWN.002

Tablet

A101

WW

S7.H6TWN.003

Tablet

A101

WW

S7.H6TWN.004

Tablet

A101

WW

S7.H6TWN.005

Tablet

A101

WW

S7.H6TWN.011

Tablet

A101

WW

S7.H6TWN.012

Tablet

A101

WW

S7.H6TWN.013

Tablet

A101

WW

S7.H6TWN.014

Tablet

A101

WW

S7.H6TWN.015

Tablet

7-24

Model Definition and Configuration

Table 7-6. Description & Mobile Device (Continued) Model A101 Country WW P/N S7.H6VWN.001 Description A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue AU plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue CN plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue EU plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue UK plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue US plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue F5521gw AU plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue F5521gw CN plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue F5521gw EU plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue F5521gw UK plug N N A101 Sample 3G Bar-type HSUPA 7.0 WSVGA Blue F5521gw US plug N N A101 Tablet 900 EMEA_GEN3 AndroidWEU5 EUUK Blue EM770W N N A101 Tablet 900 EMEA_GEN1 AndroidWEU3 EUUK Blue EM770W N N A101 Tablet 900 EMEA_GEN3 AndroidWEU4 EUUK Blue EM770W N N A101 Tablet 900 EMEA_GEN1 AndroidWEU3 EU- Blue EM770W_16G N N Mobile Device Tablet

A101

WW

S7.H6VWN.002

Tablet

A101

WW

S7.H6VWN.003

Tablet

A101

WW

S7.H6VWN.004

Tablet

A101

WW

S7.H6VWN.005

Tablet

A101

WW

S7.H6VWN.006

Tablet

A101

WW

S7.H6VWN.007

Tablet

A101

WW

S7.H6VWN.008

Tablet

A101

WW

S7.H6VWN.009

Tablet

A101

WW

S7.H6VWN.010

Tablet

A101

West EU-1

XE.H6TEN.001

Tablet

A101

West EU-1

XE.H6TEN.002

Tablet

A101

West EU-1

XE.H6TEN.004

Tablet

A101

West EU-1

XE.H6UEN.003

Tablet

Model Definition and Configuration

7-25

Table 7-6. Description & Mobile Device (Continued) Model A101 Country West EU-1 P/N XE.H6UEN.007 Description A101 Tablet 900 EMEA_GEN3 AndroidWEU4 EU- Blue EM770W_16G N N A101 Tablet 900 EMEA_GEN3 AndroidWEU5 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN1 AndroidWEU3 EUUK Blue F5521gw N N A101 Tablet 3G EMEA_GEN3 AndroidWEU4 EUUK Blue F5521gw N N A101 Tablet 3G EMEA_GEN3 AndroidWEU5 EUUK Blue F5521gw N N A101 Tablet 3G EMEA_GEN1 AndroidWEU3 EU- Blue F5521gw_16G N N A101 Tablet 3G EMEA_GEN3 AndroidWEU4 EU- Blue F5521gw_16G N N A101 Tablet 3G EMEA_GEN3 AndroidWEU5 EU- Blue F5521gw_16G N N A101 Tablet 900 EMEA_GEN3 AndroidZA-5 EU- Blue EM770W NN A101 Tablet 900 EMEA_GEN3 AndroidZA-5 EU- Blue EM770W_16G N N A101 Tablet 3G EMEA_GEN3 AndroidZA-5 EU- Blue F5521gw NN A101 Tablet 3G EMEA_GEN3 AndroidZA-6 EUUK Blue F5521gw_16G N N Mobile Device Tablet

A101

West EU-1

XE.H6UEN.008

Tablet

A101

West EU-1

XE.H6VEN.001

Tablet

A101

West EU-1

XE.H6VEN.003

Tablet

A101

West EU-1

XE.H6VEN.004

Tablet

A101

West EU-1

XE.H6WEN.003

Tablet

A101

West EU-1

XE.H6WEN.006

Tablet

A101

West EU-1

XE.H6WEN.007

Tablet

A101

ZA

XE.H6TEN.008

Tablet

A101

ZA

XE.H6UEN.006

Tablet

A101

ZA

XE.H6VEN.008

Tablet

A101

ZA

XE.H6WEN.005

Tablet

Table 7-7. CPU, Memory 1 & Band Model A101 A101 Country AU/NZ AU/NZ P/N XE.H6TAN.001 XE.H6UAN.001 CPU NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC16GB Band 900 900

7-26

Model Definition and Configuration

Table 7-7. CPU, Memory 1 & Band (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 Country AU/NZ AU/NZ BE BE BE BE CA CA CA CA Eastern Europe Eastern Europe Eastern Europe Eastern Europe GCTWN GCTWN GCTWN GCTWN HK HK HK HK ID ID ID ID IN IN IN IN IT IT IT P/N XE.H6VAN.003 XE.H6WAN.001 XE.H6TEN.005 XE.H6UEN.013 XE.H6VEN.005 XE.H6WEN.013 XE.H6TPN.004 XE.H6UPN.003 XE.H6VPN.003 XE.H6WPN.001 XE.H6TEN.014 XE.H6UEN.011 XE.H6VEN.013 XE.H6WEN.011 XE.H6TTN.001 XE.H6UTN.001 XE.H6VTN.001 XE.H6WTN.001 XE.H6TCN.001 XE.H6UCN.001 XE.H6VCN.001 XE.H6WCN.001 XE.H6TAN.003 XE.H6UAN.003 XE.H6VAN.005 XE.H6WAN.003 XE.H6TAN.002 XE.H6UAN.002 XE.H6VAN.004 XE.H6WAN.002 XE.H6TEN.003 XE.H6UEN.001 XE.H6VEN.002 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB Band 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 7-27

Model Definition and Configuration

Table 7-7. CPU, Memory 1 & Band (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 7-28 IT MOYO MOYO MOYO MOYO MX MX MX MX MY MY MY MY Nordic Nordic Nordic Nordic PH PH PH PH PL PL PL PL RU RU RU RU SG SG SG SG Country P/N XE.H6WEN.001 XE.H6TEN.010 XE.H6UEN.009 XE.H6VEN.010 XE.H6WEN.008 XE.H6TPN.003 XE.H6UPN.001 XE.H6VPN.004 XE.H6WPN.002 XE.H6TAN.004 XE.H6UAN.004 XE.H6VAN.006 XE.H6WAN.004 XE.H6TEN.013 XE.H6UEN.012 XE.H6VEN.014 XE.H6WEN.012 XE.H6TAN.006 XE.H6UAN.005 XE.H6VAN.008 XE.H6WAN.005 XE.H6TEN.012 XE.H6UEN.010 XE.H6VEN.012 XE.H6WEN.009 XE.H6TEN.007 XE.H6UEN.005 XE.H6VEN.007 XE.H6WEN.004 XE.H6TAN.007 XE.H6UAN.006 XE.H6VAN.009 XE.H6WAN.006 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB Band 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G

Model Definition and Configuration

Table 7-7. CPU, Memory 1 & Band (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 TH TH TH TH TR TR TR TR UK UK UK UK US US US US VN VN VN VN WW WW WW WW WW WW WW WW WW WW WW WW WW Country P/N XE.H6TAN.008 XE.H6UAN.007 XE.H6VAN.001 XE.H6WAN.007 XE.H6TEN.009 XE.H6UEN.004 XE.H6VEN.009 XE.H6WEN.010 XE.H6TEN.006 XE.H6UEN.002 XE.H6VEN.006 XE.H6WEN.002 XE.H6TPN.001 XE.H6UPN.002 XE.H6VPN.001 XE.H6WPN.003 XE.H6TAN.009 XE.H6UAN.008 XE.H6VAN.002 XE.H6WAN.008 S7.H6TWN.001 S7.H6TWN.002 S7.H6TWN.003 S7.H6TWN.004 S7.H6TWN.005 S7.H6TWN.011 S7.H6TWN.012 S7.H6TWN.013 S7.H6TWN.014 S7.H6TWN.015 S7.H6VWN.001 S7.H6VWN.002 S7.H6VWN.003 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB Band 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 3G 3G 900 900 900 900 900 900 900 900 900 900 3G 3G 3G 7-29

Model Definition and Configuration

Table 7-7. CPU, Memory 1 & Band (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 Country WW WW WW WW WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 ZA ZA ZA ZA P/N S7.H6VWN.004 S7.H6VWN.005 S7.H6VWN.006 S7.H6VWN.007 S7.H6VWN.008 S7.H6VWN.009 S7.H6VWN.010 XE.H6TEN.001 XE.H6TEN.002 XE.H6TEN.004 XE.H6UEN.003 XE.H6UEN.007 XE.H6UEN.008 XE.H6VEN.001 XE.H6VEN.003 XE.H6VEN.004 XE.H6WEN.003 XE.H6WEN.006 XE.H6WEN.007 XE.H6TEN.008 XE.H6UEN.006 XE.H6VEN.008 XE.H6WEN.005 CPU NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 NV-TEGRA250 Memory1 eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC8GB eMMC16GB eMMC16GB eMMC16GB eMMC8GB eMMC8GB eMMC8GB eMMC16GB eMMC16GB eMMC16GB eMMC8GB eMMC16GB eMMC8GB eMMC16GB Band 3G 3G 3G 3G 3G 3G 3G 900 900 900 900 900 900 3G 3G 3G 3G 3G 3G 900 900 3G 3G

Table 7-8. Wifi Module, Battery & Adapter Model A101 A101 A101 A101 A101 A101 Country AU/NZ AU/NZ AU/NZ AU/NZ BE BE P/N XE.H6TAN.001 XE.H6UAN.001 XE.H6VAN.003 XE.H6WAN.001 XE.H6TEN.005 XE.H6UEN.013 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W

7-30

Model Definition and Configuration

Table 7-8. Wifi Module, Battery & Adapter (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 BE BE CA CA CA CA Eastern Europe Eastern Europe Eastern Europe Eastern Europe GCTWN GCTWN GCTWN GCTWN HK HK HK HK ID ID ID ID IN IN IN IN IT IT IT IT MOYO MOYO MOYO Country P/N XE.H6VEN.005 XE.H6WEN.013 XE.H6TPN.004 XE.H6UPN.003 XE.H6VPN.003 XE.H6WPN.001 XE.H6TEN.014 XE.H6UEN.011 XE.H6VEN.013 XE.H6WEN.011 XE.H6TTN.001 XE.H6UTN.001 XE.H6VTN.001 XE.H6WTN.001 XE.H6TCN.001 XE.H6UCN.001 XE.H6VCN.001 XE.H6WCN.001 XE.H6TAN.003 XE.H6UAN.003 XE.H6VAN.005 XE.H6WAN.003 XE.H6TAN.002 XE.H6UAN.002 XE.H6VAN.004 XE.H6WAN.002 XE.H6TEN.003 XE.H6UEN.001 XE.H6VEN.002 XE.H6WEN.001 XE.H6TEN.010 XE.H6UEN.009 XE.H6VEN.010 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 7-31

Model Definition and Configuration

Table 7-8. Wifi Module, Battery & Adapter (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 7-32 Country MOYO MX MX MX MX MY MY MY MY Nordic Nordic Nordic Nordic PH PH PH PH PL PL PL PL RU RU RU RU SG SG SG SG TH TH TH TH P/N XE.H6WEN.008 XE.H6TPN.003 XE.H6UPN.001 XE.H6VPN.004 XE.H6WPN.002 XE.H6TAN.004 XE.H6UAN.004 XE.H6VAN.006 XE.H6WAN.004 XE.H6TEN.013 XE.H6UEN.012 XE.H6VEN.014 XE.H6WEN.012 XE.H6TAN.006 XE.H6UAN.005 XE.H6VAN.008 XE.H6WAN.005 XE.H6TEN.012 XE.H6UEN.010 XE.H6VEN.012 XE.H6WEN.009 XE.H6TEN.007 XE.H6UEN.005 XE.H6VEN.007 XE.H6WEN.004 XE.H6TAN.007 XE.H6UAN.006 XE.H6VAN.009 XE.H6WAN.006 XE.H6TAN.008 XE.H6UAN.007 XE.H6VAN.001 XE.H6WAN.007 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W

Model Definition and Configuration

Table 7-8. Wifi Module, Battery & Adapter (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 TR TR TR TR UK UK UK UK US US US US VN VN VN VN WW WW WW WW WW WW WW WW WW WW WW WW WW WW WW WW WW Country P/N XE.H6TEN.009 XE.H6UEN.004 XE.H6VEN.009 XE.H6WEN.010 XE.H6TEN.006 XE.H6UEN.002 XE.H6VEN.006 XE.H6WEN.002 XE.H6TPN.001 XE.H6UPN.002 XE.H6VPN.001 XE.H6WPN.003 XE.H6TAN.009 XE.H6UAN.008 XE.H6VAN.002 XE.H6WAN.008 S7.H6TWN.001 S7.H6TWN.002 S7.H6TWN.003 S7.H6TWN.004 S7.H6TWN.005 S7.H6TWN.011 S7.H6TWN.012 S7.H6TWN.013 S7.H6TWN.014 S7.H6TWN.015 S7.H6VWN.001 S7.H6VWN.002 S7.H6VWN.003 S7.H6VWN.004 S7.H6VWN.005 S7.H6VWN.006 S7.H6VWN.007 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module N N N N N WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module N N N N N WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 7-33

Model Definition and Configuration

Table 7-8. Wifi Module, Battery & Adapter (Continued) Model A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 A101 Country WW WW WW West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 West EU-1 ZA ZA ZA ZA P/N S7.H6VWN.008 S7.H6VWN.009 S7.H6VWN.010 XE.H6TEN.001 XE.H6TEN.002 XE.H6TEN.004 XE.H6UEN.003 XE.H6UEN.007 XE.H6UEN.008 XE.H6VEN.001 XE.H6VEN.003 XE.H6VEN.004 XE.H6WEN.003 XE.H6WEN.006 XE.H6WEN.007 XE.H6TEN.008 XE.H6UEN.006 XE.H6VEN.008 XE.H6WEN.005 Wifi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module WiFi Module Battery 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 2CELL1.53 Adapter 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W 18W

7-34

Model Definition and Configuration

CHAPTER 8
Test Compatible Components

Android OS Environment Test. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 A100/A101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8-2

Test Compatible Components

This computers compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under Android OS environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the ICONIA Tab A100/A101. Compatibility Test Report released by the Acer Mobile System Testing Department.

Test Compatible Components

8-3

Android OS Environment Test

A100/A101

Table 8-1. A100/A101 Vendor 3G 60027216 ERICSSON 60027216 ERICSSON PLM00023 Huawei PLM00023 Huawei PLM00023 Huawei Adapter 60014287 PHIHONG Battery 60001921 SANYO 60032499 TWS CPU 60001915 NVIDIA 60001915 NVIDIA Front Camera 10001044 CHICONY 10001044 CHICONY LCD 10001022 CMI 8-4 H7WSVGA LED LCD CMI 7'' WSVGA Glare AT070TNA2 V1 LF 250nit 5ms LK.0700D.001 Camera Module Camera Module CHICONY 2M FF CBFA233 FPC Micro SOC2031 MIPI COB Camera Module CHICONY 2M FF CJFB211 FPC Micro SOC2031 MIPI COB QM.02M06.001 NV-TEGRA250 Tegra 250 HH CPU nVidia Tegra 250 BGA 664 1GHz HH CPU nVidia Tegra 250 BGA 664 1GHz T20-HP-A3 CU.25007.001 KC.T2007.002 2CELL1.53 2CELL1.53 Battery SANYO BAT-711 Prismatic 2S1P SANYO 2 Cell 1530mAh Main COMMON Battery TWS BAT-711 Polymer 2S1P SONY 2 Cell 1530mAh Main COMMON BT.00203.005 BT.0020S.001 18W Adapter PHIHONG 18W 12V/1.5A Black PSA18R-120P(AI)-R LF AP.0180P.002 F5521gw F5521gw-NB EM770W EM770W-Tablet EM820W Ericsson F5521gw Ericsson F5521gw-NB Huawei EM770W Huawei EM770W-Tablet Huawei EM820W LC.21300.056 LC.21300.077 LC.21300.008 LC.21300.071 LC.21300.068 Type Description P/N

Camera Module

QM.02M06.003

Test Compatible Components

Table 8-1. A100/A101 (Continued) Vendor LCD2 10001022 CMI Main Camera1 10001044 CHICONY Main Camera2 10001044 CHICONY Memory 10001079 SYNNEX 10001079 SYNNEX 60002045 HYNIX 60002045 HYNIX 60003533 YOSUN 60003533 YOSUN 60004668 ELPIDA 60004668 ELPIDA 60024207 KINGSTONFAR EAST 60035660 KINGSTON Memory2 10001079 SYNNEX 60002045 HYNIX 60002045 HYNIX eMMC8GB LPDDR2 LPDDR2 eMMC SanDisk Memory v4.41 SDIN5C2-8G 32nm IC Hynix Memory H8TJR00X0MLR-0YM 44nm IC Hynix Memory H8TBR00U0MLR 168ball PoP IC.0800B.003 IC.0080H.002 IC.0040H.002 eMMC16GB eMMC8GB LPDDR2 LPDDR2 eMMC16GB eMMC8GB LPDDR2 LPDDR2 eMMC8GB eMMC SanDisk Memory eMMC SDIN4C2-16G 32nm eMMC SanDisk Memory SDIN4C2-8G 43nm IC Hynix Memory H8TJR00X0MLR-0YM 44nm IC Hynix Memory H8TBR00U0MLR 168ball PoP IC Samsung Memory KLMAG4FEJA-A001 27nm v4.41 IC Samsung Memory v4.41 KLM8G2FEJA-A001 32nm IC Elpida Memory 168b PoP EDB8132B2PB-6D-F 40nm 8Gb IC Elpida Memory 168b PoP EDB4032B2PB-6D-F 40nm IC Kingston Memory KE44B-26BN/8GB 4.41 IC Kingston Memory KE4BT4B6A 4.41 IC.0160B.001 IC.0080B.003 IC.0080H.002 IC.0040H.002 IC.01609.004 IC.08009.003 IC.0800E.001 IC.0400E.001 IC.0800D.001 Camera Module Camera Module Chicony 5M FF 725-08315LHA01 QM.05M06.001 Camera Module Camera Module CHICONY 5M AF CJAA525 Socket Micro SOC5140 MIPI COB QM.05M06.004 H7WSVGA LED LCD CMI 7'' WSVGA Glare AT070TNA2 V1 LF 250nit 5ms LK.0700D.001 Type Description P/N

eMMC16GB

IC.0160D.001

Test Compatible Components

8-5

Table 8-1. A100/A101 (Continued) Vendor 60003533 YOSUN 60003533 YOSUN 60004668 ELPIDA 60004668 ELPIDA 60024207 KINGSTONFAR EAST 60035660 KINGSTON Memory3 10001079 SYNNEX Touch Lens 10001022 CMI Wifi Module PLM00016 Azurewave WiFi Module WiFi Module AZUREWAVE 802.11n Bluetooth FM AW-NH611 802.11bgn single band QF.11N0Z.002 Touch Lens Touch Lens CMI 7.0" NC070GG02 QT.07009.001 eMMC16GB eMMC SanDisk Memory eMMC SDIN4C2-16G 32nm IC.0160B.001 Type eMMC16GB eMMC8GB LPDDR2 LPDDR2 eMMC8GB Description IC Samsung Memory KLMAG4FEJA-A001 27nm v4.41 IC Samsung Memory v4.41 KLM8G2FEJA-A001 32nm IC Elpida Memory 168b PoP EDB8132B2PB-6D-F 40nm 8Gb IC Elpida Memory 168b PoP EDB4032B2PB-6D-F 40nm IC Kingston Memory KE44B-26BN/8GB 4.41 IC Kingston Memory KE4BT4B6A 4.41 P/N IC.01609.004 IC.08009.003 IC.0800E.001 IC.0400E.001 IC.0800D.001

eMMC16GB

IC.0160D.001

8-6

Test Compatible Components

CHAPTER 9
Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9-2

Online Support Information

Introduction
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including:
Service Bios
0

guides for all models utilities

updates parts lists (Technical Announcement Bulletin)

Software Spare TABs

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
Detailed

information on Acer's International Travellers Warranty (ITW) material authorization procedures

Returned

An overview

of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all technical queries.

We are always looking for ways to optimize and improve our services, so do not hesitate to direct any suggestions or comments to us.

Online Support Information

9-3

9-4

Online Support Information