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Decision Support Systems (DSS)

This document discusses Decision Support Systems (DSS). It defines DSS as computer systems that help decision makers use data, documents, knowledge, and models to identify and solve problems. The document outlines five types of DSS: communications-driven, data-driven, document-driven, knowledge-driven, and model-driven. It provides examples of each type and their key characteristics, such as how data-driven DSS access internal and external company data and document-driven DSS focus on retrieving and managing unstructured documents.

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32 views

Decision Support Systems (DSS)

This document discusses Decision Support Systems (DSS). It defines DSS as computer systems that help decision makers use data, documents, knowledge, and models to identify and solve problems. The document outlines five types of DSS: communications-driven, data-driven, document-driven, knowledge-driven, and model-driven. It provides examples of each type and their key characteristics, such as how data-driven DSS access internal and external company data and document-driven DSS focus on retrieving and managing unstructured documents.

Uploaded by

lfortes
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Decision Support Systems (DSS)

Clint Keller Brandon Stauffer Nigel Menezes

What is a DSS
Decision Support Systems are a specific class of computerized information system that support decision-making activities. DSS are interactive computer-based systems and subsystems intended to help decision makers use communications technologies, data, documents, knowledge and/or models to identify and solve problems and make decisions.

Why use a DSS


Managers need to make decisions from the knowledge available. DSS help to facilitate this need by formatting data into forms. Enhances a managers ability to work with one or more kinds of knowledge.

Types of DSS
Communications-driven DSS Data-driven DSS Document-driven DSS Knowledge-driven DSS Model-driven DSS

Decision Support Systems used by people today


Cow Culling Decision Net at Carnegie Mellon University Tire Selector at Goodyear Redbrick Software Quest in Action

Characteristics of a Communication-Driven DSS


Enables communication between groups of people Facilitates the sharing of information Supports collaboration and coordination between people Supports group decision tasks

Data-Driven DSS
Access and manipulation internal company data and sometimes external data. Data warehouse systems that allow the manipulation of data by computerized tools tailored to a specific task and setting.

Document-Driven DSS
Relatively new field in DSS. Focused on the retrieval and management of unstructured documents.
Oral Written Video

Basic web search is a Document-Driven DSS

Knowledge-Driven DSS
Person-computer systems with specialized problem-solving expertise. Expertise is knowledge of a particular domain and problems in that domain. Related Concept is data mining

Model-Driven DSS
Emphasizes access to and manipulation of models.
Financial Optimization and Simulation models Statistical

Use data and parameters provided by decision makers to aid in analyzing a situation.

Model-Driven DSS cont:


Not usually Data Intensive. Large Data Bases are not usually needed for Model-Driven DSS. Early versions were called Computationally Oriented DSS.

Questions???

Sources
www.dssresources.com www.uky.edu/BusinessEconomics/dssakb a/instmat.htm http://www.umsl.edu/~sauter/DSS/book/lin ks.html

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