CHAPTER 4 Managing in a global environmant

1. The secondary language in china is: a) English b) Italian c) French d) German 2. The trend of other then English language in U.S is: a) 21% b) 22% c) 23% d) 24% 3. The only competitiveness between Britin and U.S in undermined by: a) Same culture b) Same language c) Ethnicity d) Good relations 4. Viewing the world solely through ones own eye and perspectives: a) Cultural pluralism b) Parochialism c) Nationalism d) Patriotism 5. The parochialistic belief that the best work approaches and practice are those of the home country: a) Ethnocentric attitude b) Home attitude c) Genecentric attitude d) None of these 6. Manager with attitude view every foreign operation as different and difficult to understand is: a) Polycentric b) Ethnocentric c) Genecentric d) Foreigner attitude 7. The need of todays age is: a) Polycentric b) Ethnocentric c) Genecentric d) Foreiner attitude 8. The SAARC was established in: a) 1980 b) 1982 c) 1985 d) 1990 9. The member companies of SAARC are: a) 8 b) 9 c) 10 d) 10 10.Partner of European union are in numbers: a) 26 b) 27 c) 28 d) 29 11.EU is formed in: a) 1990 b) 1991 c) 1992 d) 1993 12.The common currency of EU countries is: a) Dollars b) pounds c) Euro d) Pak rupee 13.A trading alliance of 10 southeast Asia countries is: a) ASEAN b) NAFTA c) PIPFA d) WTO 14.AU is an abbreviation of: a) Africa union b) America union c) Asian union d) Afghan union 15.WTO deals with: a)Organization behavior b) Trade c) Culture d) Technology

16. -------------is the best way to enter in the global market: a) Cultural pluralism b) WTO c) Global sourcing d) None of these 17.A strategic alliance in which the partners agree to form a separate, independent organization for some business purpose is: a) Franchising b) Strategic alliance c) Foreign subsidiary d) joint venture 18.Direct investment in a foreign country that involves setting up a separate and independent facility or office: a) Franchising b) Strategic alliance c) Foreign subsidiary d) joint venture 19.For online diaries-----------------are used: a) E-commerce b) E-business c) Blogs d) Wikis 20.----------------- is used to create a desired web page: a) Face book b) Google c) Wikipedia d) Hotmail

Chapter 6

Managers as decision makers

1. Making choices is actually making--------a) Strategies b) Goals c) Decisions d) Planning 2. The best way of attain decision making is: a) Giving priorities b) Giving them numbers c) Writing them d) None of these 3. The 4th step of decision making is: a) Analyzing alternative b) Allocating weights to criteria c) Developing alternatives d) Selecting 4. All step depends on: a) Ist step b) Next step c) Previous step d) Last step 5. The limitation of decision making is process: a) Environment b) Political sites c) Social sites d) All these 6. Every body assumes that managers make logical decisions: a) Rational view b) irrational view c) economic view d) social view 7. Rationality is: a) Reality b) assumption c) history d) every where

8. An increase commitment to a previous decision despite evidence that it may have been wrong: a) Escalation of commitment b) intuitive of commitment c) Bounded commitment d) All these 9. Intuitive decision making is involved: a) Personal feeling b) social experience c) Economic experience d) Financial experience 10.Cognitive based decisions are related with: a) Intuition b) Rationality c) Planning d) Commitment 11.Straight forward problems are: a) Programmed b) unsaturated c) Saturated d) bounded 12.A repetitive decision is: a) Routine b) Programmed c) Saturated d) Unbounded 13.Procedure is: a) Program b) method c) multiple steps d) all these 14.Rule is an: a) Explicit statement b) implicit statement c) simple statement d) written statement 15.How problems are called: a) Saturated b) unsaturated c) bounded d) unbounded 16.Managers make good decision only in: a) Risk b) problem c) rule d) certainty 17.Making decision under certainty is: a) Risk b) problem c) rule d) certainty 18.A guideline for decision making: a) Planning b) problem defining c) policy d) procedure 19.A situation in which manager has no estimates available: a) Bad planning b) uncertainty c) less certainty d) none of these 20.BPM is: a)software b) machine c) watch d) electronic device

CHAPTER : 9 Organizational structure and design

1. The formal arrangement of organization is: a) Organizational behavior b) organizational structure c) Organizing d) None of these 2. Dividing work activities into separate job tasks is: a) Planning b) hierarchy c) organizing d) work specialization 3. An organizational design that groups together similar or related occupational specialties is: a) Divisional structure b) team structure c) functional structure d) matrix structure 4. Work specialization help employees to be: a) More effective b) more efficient c) more confident d) more clever 5. Work teams composed of individuals from various functional specialists: a) Work specialization b) efficiency c) responsibility d) cross functional teams 6. The---------------------is one who tell people what to or not do. a) Supervisor b) manager c) authority d) None of these 7. The expectation to perform any work is: a) Responsibility b) efficiency c) expectation of work d) value of work 8. The principle that a person only report to manager is: a) Unity of command b) Unity to supervise c) Unity of thoughts d) Hierarchy 9. Managers ability to manage effectively and efficiently is: a) Centralization b) control c) span of control d) management 10.The strength of organization control depends on: a) Employees b) manager c) top authority d) middle manager 11.The degree to which decision making takes place at upper level of organization is: a) Locus of control b) centralization c) decentralization d) formalization 12.The view that every employee in engaged in decision making is: a) Locus of control b) centralization c) decentralization d) formalization 13.Giving employee maximum authority is:

a) Employee empowerment b) Employees control c) Locus of control d) None of these 14.The extent to which the employees behavior are guided by rule and procedures is: a) Formalization b) Employees control c) Locus of control d) None of these 15.A rigid and control structure characterized by high specialization is: a) Controlled organization b) bounded organization c) mechanistic organization d) none of these 16.Flexible structure of organization is: a) Unbounded b) flexible model c) organic organization d) inorganic 17. Large organization have maximum employees: a) 1500 b) 1800 c) 2000 d) 2200 18.Production of items in small batches: a) Batch processing b) unit production c) average production d)n partial production 19.Production of items in large amount is: a) Large production b) batch processing c) total production d) unit production 20. An organizational structure in which employees continuously works on project is: a) Divisional structure b) Functional structure c) Team structure d) Project structure