Solutions

SCORE 2.6

Service Description
This service description provides general information about the Standardised Corporate Environment (SCORE). It includes the market background, an overview of the proposed solution, a description of the key components, and a rulebook. This document is for all current and prospective SWIFT users and Solutions Partners that want to participate in SCORE.

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Table of Contents
. reface .............................................................................................................................................................................3 P 1 Introduction ....................................................................................................................................................... 6
1.1 1.2 1.3 1.4 Background Information ........................................................................................................................... 6 Overview of SCORE ................................................................................................................................. 8 Eligibitiy Criteria ......................................................................................................................................... 9 Participants' Roles .................................................................................................................................. 11

Components of the Solution .................................................................................................................... 12

2.1 2.2 2.3 2.4 2.5 2.6 Single-Window Access to all Counterparties ...................................................................................... 12 SWIFTNet Messaging Services ............................................................................................................ 12 A Set of Business Standards for Improved Automation .................................................................... 14 Rulebook ................................................................................................................................................... 15 Connectivity for the Solution .................................................................................................................. 15 Reference Data Directories ................................................................................................................... 19

Complementary Services .......................................................................................................................... 20

3.1 3.2 Newsletters ............................................................................................................................................... 20 Consulting Services ................................................................................................................................ 20

4 5 6 7

Pricing ................................................................................................................................................................ 21 Ordering ............................................................................................................................................................ 22 Support .............................................................................................................................................................. 23 SCORE Rulebook .......................................................................................................................................... 24

7.1 7.2 7.3 7.4 7.5 Introduction ............................................................................................................................................... 24 Adherence to Standards MT Messages .............................................................................................. 24 Adherence to Standards MX Messages .............................................................................................. 24 Adherence to the SWIFTNet Messaging Operational Rules ............................................................ 25 The Role of SWIFT ................................................................................................................................. 25

Contractual Framework .............................................................................................................................. 26

8.1 Contractual Framework .......................................................................................................................... 26

. ppendix A List of Member Countries of the Financial Action Task Force (FATF) ....................27 A
A.1 List of FATF Member Countries ............................................................................................................ 27

. ppendix B Standards MT Messages Allowed in SCORE ......................................................................28 A

B.1 Standards MT Messages in SCORE ................................................................................................... 28

. egal Notices ...............................................................................................................................................................31 L

Service Description

Preface

Preface
Purpose of the document This service description provides an overview of the SCORE solution. The document contains the following information: an introduction and an overview of the proposed solution, including its key characteristics and benefits a description of the key components of the solution a brief overview of the Support portfolio offered by SWIFT, the ordering scheme, and the pricing scheme a rulebook that defines the rules and the guidelines for customers Note This service description, together with the SWIFT General Terms and Conditions and other relevant SWIFT contractual documentation, is an integral part of the contractual arrangements between SWIFT and its customers for the provision and the use of SCORE.

Audience SWIFT intends this document for registered SWIFT users and partners that already participate in the SCORE solution or may do so in the future. This service description refers to SWIFT users and partners collectively, as customers. In particular, this document is for the following audience: business, marketing, operational, or process-related staff and managers working in financial institutions and whose responsibilities include supporting corporate customers business and operational related staff and managers working in, or supporting the operations of corporate treasuries or shared service centres Significant changes The following table lists the most significant changes to the SCORE Service Description since the May 2011 release. This table does not include editorial changes that SWIFT may have made to improve the usability and comprehension of the document.
Updated information Corporates meeting the third criterion of the SCORE eligibility criteria are allowed to join FileAct Addition of India to the FATF list of countries Location "Eligibitiy Criteria" on page 9 "SWIFTNet Messaging Services" on page 12 Appendix A, "List of Member Countries of the Financial Action Task Force (FATF)" on page 27

SWIFT-defined terms In the context of SWIFT documentation, certain terms have a specific meaning. These terms are called SWIFT-defined terms (for example, customer, user, service administrator, or SWIFT services and products). The definitions of SWIFT-defined terms appear in the SWIFT Glossary.

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Reading conventions For ease of reading, this service description contains the following abbreviated forms of product and service titles: Standardised Corporate Environment service is abbreviated to SCORE Standards FIN message, message type is abbreviated to MT Acknowledgements SWIFT acknowledges the contribution of the Corporate Access Group and of the Working Group of the Corporate Access Group: ABN Amro NV, ANZ, Banco Bilbao Vizcaya Argentaria, Bank of America, Barclays Bank, BNP Paribas, Citigroup, Deutsche Bank, DnB NOR Bank ASA, HSBC, ING, JP Morgan Chase, Mizuho Corporate Bank, Nordea, Royal Bank of Canada, Socit Gnrale, Standard Chartered Bank, and UBS AG. SWIFT also acknowledges the contribution of the pilot corporates and the banks and thanks them for helping to improve SCORE: Alstom, Arcelor Mittal, CIBA, Danone, Gaz de France, General Electric, Microsoft, ABN Amro, Bank of America, Barclays, BNP Paribas, Citigroup, Deutsche Bank, HSBC, JPMorgan Chase, Socit Gnrale, and UBS AG. Related documentation MA-CUG Service Description Support Service Description FIN Service Description Naming and Addressing Guide FIN Operations Guide Exceptions and Investigations Service Description the relevant Standards MT Message Reference Guide SWIFTNet Services Directory the relevant Standards MX Message Reference Guide SWIFTNet Service Description SWIFT General Terms and Conditions SWIFT Data Retrieval Policy SWIFT Personal Data Protection Policy SWIFT Price List Shared Infrastructure Policy SWIFT Corporate Rules SWIFT By-laws SWIFTReady Application Programme Overview SWIFT Glossary

Service Description

Preface

Note

Customers can find the latest version of most of these documents at swift.com > Support > Documentation. For more information, customers can contact a SWIFT commercial manager.

Customers can also find the following documents at swift.com/corporates > Resource centre > Technical and practical information: MA-CUG Service Description SWIFT for Corporates - FileAct Implementation Guide SWIFT for Corporates - Standards MT Implementation Guide SWIFT for Corporates - Standards MX Implementation Guide Message Reference Guide ISO 20022 Usage Guide

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1
1.1

Introduction
Background Information
Market background The world of corporate treasurers has undergone significant changes over the last few years. An ever more competitive, global, and regulated market is forcing treasurers to rethink the way they operate. Corporate treasurers are faced with challenges, such as: To improve efficiency and reduce costs. This includes providing a better visibility of funds. To reduce operational risk such as the risk of disruption and the risk of human failure To strengthen security by protecting against internal and external fraud To comply with an ever stricter regulatory framework that aims to improve transparency towards investors, for example, Sarbanes Oxley
Corporate Treasury Drivers

Manage liquidity * Visibility of global cash * Ability to reach all banks

Cost reduction * FTE * Infrastructure

Automation Standardisition Centralisation

Globalisation and compliance * Regulators (SOX, SEPA) * Internet controls

Technology * Web (IP)

D1240003

To address these challenges, treasurers must improve efficiency and overall control. Because of this, they are increasingly trying to centralise and automate their operations. However, they still face the challenge of different platforms and communication standards when trying to establish electronic connections with their banks. This situation is not ideal, as these environments are costly to maintain and operate. In addition, they are a source of risk, because their diversity is more difficult to control, for example, because of weak business continuity plans due to complexity, and lack of security discipline due to multiplicity of passwords.

Service Description

Introduction

From multiple standards and protocols...

Corporate VAN Accounts payable Accounts receivable Treasury Other Internet e-banking Z
D1240001

host to host X

Leased line e-banking Y

SWIFT's response In response to these issues, and with the support of its community, SWIFT has created SCORE. SCORE allows corporates to use SWIFT's single, secure and reliable messaging platform to access the services that their financial institutions can provide, for example, cash management services. This enables them to reduce cost and risk, to optimise their liquidity management, and to strengthen security. SCORE also offers the following benefits to financial institutions: It allows financial institutions to leverage their existing SWIFTNet infrastructure by offering their customers a highly reliable and reusable channel that helps streamline their processes. It removes the need to deploy a costly and dedicated infrastructure, such as leased lines, host-to-host communications, or wide area networks. It extends their reach to over 200 countries where SWIFT is present.

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... to a single platform

Corporate

Accounts payable Accounts receivable Treasury Other Standardised gateway

1.2

Overview of SCORE
Introduction SCORE is based on a Closed User Group that caters for financial messaging between corporates and financial institutions. Corporate-to-corporate and financial institution-to-financial institution messaging is not allowed.
SCORE overview

Corporate A

Bank A - Standards - Secure messaging - Relubook - SWIFTNet Services Directory - Newsletter

Bank B

Corporate B Closed User Group managed by SWIFT

Bank C
D1240004

Service Description

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Introduction

Once it is registered to use SCORE, a financial institution can interact with any corporate that is also registered in the Closed User Group. Conversely, a corporate registered in the Closed User Group can interact with any financial institution member of SCORE. In addition to the Closed User Group, the other key components of SCORE are as follows: a set of business standards for improved automation highly secure and resilient messaging capabilities a range of solutions going beyond cash management that enables both banks and corporates to further leverage their investment a rulebook that describes the rules and market practices to help streamline the setup of multiple links directory services providing information about SCORE participation an electronic newsletter that allows SWIFT to promptly inform SCORE users about changes or upgrades related to SCORE Complementing SCORE, the Alliance portfolio offers a number of interfaces, which allows customers to integrate their applications with SWIFTNet, for example, banking applications, Enterprise Resource Planning applications, and treasury workstations (see "... to a single platform"). Finally, through its Partner Programme, SWIFT works actively with third-party application vendors to help them support the relevant SWIFT standards and messaging services for SCORE. Scope SCORE is intended to support financial institutions to provide services to their corporate customers in the following areas: cash management: for example, treasury and third-party payments, statements, credit and debit advices investments: for example, securities settlement instructions, and statements of holdings confirmations of treasury deals: for example, foreign exchange, money markets, and derivatives payment-related queries: for example, claim non-receipt and unable to apply traditional trade: for example letters of credit and guarantees/standbys

1.3

Eligibitiy Criteria
Eligibility of Financial Institutions SCORE is available to all financial institutions that are SWIFT shareholders or sub-members. Sub-members must be approved and registered by their SWIFT shareholder.

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Eligibility for Corporates To be eligible, a corporate must meet one of the following criteria: 1. The corporate is listed on a regulated stock exchange of a country that is a member of the Financial Action Task Force (FATF). For more information, see Appendix A. 2. The corporate is a majority-owned subsidiary of an eligible company as per point 1, and it meets the following conditions: is a duly incorporated, validly existing, and duly organised legal entity is in good standing financially and with respect to its compliance with applicable laws and regulations is subject to regular audit by an independent audit firm in accordance with internationally recognised accounting standards In addition, the subsidiary must submit to SWIFT a declaration of ownership from its listed parent company. The declaration of ownership must state that the parent company meets all of the following requirements: is listed in one of the FATF countries has a majority ownership of the subsidiary informs SWIFT of any change in its listing status or in the subsidiary's ownership 3. The corporate is recommended by a financial institution that is located in a FATF member country and that participates in SCORE. The recommendation means that the financial institution is willing to exchange traffic with that corporate over SWIFTNet. SWIFT reserves the right to monitor the eligibility status of the corporate. In case of changes in the eligibility status, for example, company de-listing, or no traffic between a recommending financial institution and the corporate, the corporate is given a 6-month period to take one of the following actions: migrate to an alternative solution, for example, a Member-Administered Closed User Group (MA-CUG) find a substitute recommendation If the corporate fails to implement either action, then SWIFT reserves the right to terminate upon notice the participation of the corporate in SCORE. Due diligence and know-your-customer principle SWIFT users are expected to perform due diligence and to apply the know-your-customer principle to their counterparts. SWIFT's definitions of user categories do not supersede, nor should they be used to fulfil, such legal requirements applicable to SWIFT users. Likewise, SWIFT service entitlement cannot supersede applicable local laws and regulations. Specifically, the financial institution's recommendation as per criterion three in Eligibility of Corporates, must be based on the financial institution's own AML procedures and business rationale to do business with that corporate. There is no liability involved for the recommending financial institution vis--vis the other SCORE financial institutions or towards SWIFT. The SCORE eligibility criteria must not be seen as a substitute for other financial institutions' own AML checks. AML checks by each financial institution remain necessary. The Relationship

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Service Description

Introduction

Management Application (RMA) allows every financial institution to selectively accept traffic from their own corporate customers. Related information SWIFT Corporate Rules

1.4

Participants' Roles
Overview of roles Financial institutions operate as service providers, for example, providing cash management services for their corporate customers. Corporates act as service users, that is, they are serviced by their financial institutions. SWIFT administers SCORE. This includes the following activities: managing the setup of SCORE registration of participants for SCORE. This also includes checking the eligibility criteria operating SCORE invoicing the users

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2
2.1

Components of the Solution

Single-Window Access to all Counterparties
Introduction By subscribing to SCORE, corporates can access all financial service providers that are members of SCORE. Conversely, a financial service provider registered in SCORE can access all corporates that are subscribed to SCORE. Corporate-to-corporate and financial institution-tofinancial institution communication is not possible within SCORE.

2.2

SWIFTNet Messaging Services

Messaging based on business needs SCORE offers different transfer mechanisms (messaging services) for exchanging data between two parties. In release 2.6 of SCORE, the following messaging services are available: FIN FileAct, both in real-time and store-and-forward mode InterAct in store-and-forward mode A user can subscribe to one or more of these messaging services depending on its business needs. For example, a corporate, that wants to receive services from a financial institution with an offering based on FileAct in store-and-forward mode, must subscribe to FileAct in store-andforward mode to receive these services. Corporates meeting the third criterion of section "Eligibility for Corporates" are today allowed to join SCORE for FileAct (restricted to FIN before). For more information, see RMA for FileAct in SCORE available at swift.com > Products & services > By customer > Corporates > Resource centre.

2.2.1

FIN
FIN is a message transfer-based store-and-forward system. It carries Standards MTs formatted information and offers the highest levels of resilience and security, including non-repudiation.

FIN overview

Related information For more information about FIN, see the FIN Service Description.

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Service Description

Components of the Solution

2.2.2

FileAct
FileAct is a secure and reliable file transfer system. It can also offer non-repudiation functionality. In SCORE, customers can use FileAct in real-time mode or in store-and-forward mode. In SCORE, FileAct is used to transport bulk payments-related data using any type of format, including SWIFT and non-SWIFT formats, for example, EDIFACT.

FileAct overview

Related information For more information about FileAct, see the SWIFTNet Service Description.

2.2.3

FIN and FileAct usage definition in SCORE

The following table summarises how SCORE uses FIN and FileAct. For more information about these aspects, see, Appendix B on page 28 for FIN, and the SCORE - FileAct Implementation Guide for FileAct.
Messaging services FIN FileAct in real-time mode FileAct in store-and-forward mode FileAct features Non-repudiation Use Enabled for message types listed in Appendix B Enabled Enabled Use Corporate to Financial Institution: mandatory Financial Institution to Corporate: optional Delivery notification Role-Based Access Control Optional Mandatory

How SCORE uses FIN and FileAct

Note

mandatory: a feature that is essential to the solution enabled: a feature that SWIFT, as service administrator, provides optional: a feature that the file sender can select

2.2.4

InterAct
InterAct is a secure and reliable messaging service that can be used in a variety of solutions. In SCORE, InterAct is used to support Exceptions and Investigations-related communication. SWIFT bases Exceptions and Investigations on store-and-forward message exchange with mandatory message validation and non-repudiation. The following table summarises the main features of InterAct in the context of the Exceptions and Investigations solution.

Features of InterAct

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InterAct features InterAct Store-and-forward mode Non-repudiation Message validation End-to-end signature Role-Based Access Control Delivery notification

Use Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Optional

Note

mandatory: a feature that is essential to the solution optional: a feature that the file sender can select

Related information For more information about InterAct, see the SWIFTNet Service Description. For more information about the Exceptions and Investigations features, see the Exceptions and Investigations Service Description

2.3

A Set of Business Standards for Improved Automation

Scope SCORE caters for the use of FIN standards, also called Standards Message Types, or MTs, and other non-SWIFT standards.

2.3.1

Standards MT Messages
SCORE implements a set of MTs in the following areas: cash management specific messages from Category 1 Customer Payments and Cheques and Category 9 Cash Management and Customer status and the MT 210 (Notice to Receive) Note Category 2 messages are intended to be used exclusively for transactions between financial institutions. MT 210 Notice to Receive is the only message in that category that can be used in corporate to financial institution communication.

SWIFT Standards MT categories

treasury deals confirmations specific messages from Category 3 Treasury Markets - Foreign Exchange, Money Markets, and Derivatives and Category 6 Treasury Markets - Precious Metals investments specific messages from Category 5 Securities Markets
14 Service Description

Components of the Solution

traditional trade MT 798 message with identified sub-message types - for Letter of Credit (L/C) application, L/ C Advice, L/C Amendment and Guarantee/Standby flows The exhaustive list of available message types and the corresponding business functions is set out in Appendix B on page 28. There is no obligation for each user to be able to send or receive all the MTs supported by SCORE. This depends on the service offering of each individual financial institution and on the business needs of each individual corporate. Related information For more information about SWIFT Standards, see the relevant Standards MT Message Reference Guide and the SWIFT for Corporates - Standards MT Implementation Guide.

2.3.2

ISO 20022 XML Standards

To exchange bulk file transfers over FileAct, the use of ISO 20022 XML messages standards is recommended. The ISO 20022 messages support several business areas, related to credit transfers, debit transfers, statements, acknowledgements and electronic bank account management (EBAM).

SWIFT Standards MX business areas

2.3.3

Other Standards Messages

The use of non-SWIFT standards messages, such as EDIFACT or local country-specific standards, is allowed for the exchange of bulk payments-related flows, that is, credit transfers, debit transfers, statements, and acknowledgements.

Non-SWIFT standards

2.4

Rulebook
Definition The rulebook sets out rules and guidelines for the customers that use the SCORE solution. Related information "SCORE Rulebook" on page 24

2.5

Connectivity for the Solution

New customers Depending on business and operational requirements, customers can opt for a different connectivity model and related products: private infrastructure shared infrastructure Alliance Lite For more information, see swift.com > Connectivity > Connectivity for new customers.

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SCORE 2.6

Existing customers This section describes the operational equipment that SCORE customers must have to connect to the network. messaging software communications software network connection

Messaging Software

Communications Software

Network Connection

2.5.1

Messaging Software
Alliance Entry is SWIFT's messaging interface for small volume customers using a single destination. Its features include basic automation through its batch file transfer adapter in addition to a GUI framework for manual input of the SCORE messages. Alliance Access is SWIFT's messaging interface offering different capabilities to integrate the SCORE messages with back-office applications. The interface is designed to connect single or multiple destinations to SWIFT with maximum automation of system management tasks. Note Alliance Integrator is an add-on for Alliance Access and Alliance Entry that facilitates the integration of customers' business applications with SWIFT. Alliance Integrator is a configurable SWIFT-specific integration platform that customers install between their business applications and Alliance Access.

Alliance Entry or Alliance Access

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Service Description

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SWIFTNet

Components of the Solution

Alliance Web Platform with the Message Management package Alliance Web Platform is the browser-based graphical user interface framework to the server products of the Alliance portfolio. Alliance Web Platform offers a light and scalable solution with a low cost of ownership and a harmonised user experience across several Alliance products: Alliance Access, Alliance Entry, Alliance Gateway, and Alliance Integrator. Vendor interfaces As an alternative to (or in combination with) the Alliance family of products, customers can select a bespoke architecture, including third-party vendor interfaces. Related information Alliance Lite Service Description Alliance Entry Service Description Alliance Access Service Description Alliance Integrator Service Description swift.com > Products & services > Connectivity

2.5.2

Communications Software
By default, customers require Alliance Gateway to communicate with SWIFTNet. Alliance Gateway is SWIFT's single-window communication interface. Alliance Gateway extends the SWIFTNet connection to multiple interfaces and applications such as Alliance messaging interfaces or third-party vendor applications.

Alliance Gateway

SWIFTNet Link SWIFTNet Link is required as a lower-level protocol stack. SWIFTNet Link is SWIFT's mandatory software product for users of SWIFTNet. SWIFTNet Link ensures technical interoperability between users by providing the minimal functionality required to communicate over these services. Hardware Security Module The Hardware Security Module is required as security device. The module contains customers' critical SWIFTNet Public Key Infrastructure (PKI) certificates and it generates signatures for traffic. Related information Alliance Gateway Service Description SWIFTNet Link Service Description swift.com > Products & services > Connectivity

2.5.3

Network Connection
Alliance Connect Bronze is designed for low volume customers and looking for a low cost yet fully secure network connectivity to SWIFTNet. Alliance Connect Bronze uses the Internet to access SWIFTNet.

Alliance Connect Bronze

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Alliance Connect Silver Alliance Connect Silver is the network connectivity option for our medium volume customers. It addresses the needs of customers requiring the strong reliability of a managed and guaranteed prime line, with a cost effective backup line using the Internet. Alliance Connect Gold Alliance Connect Gold is designed for our high volume customers and requiring the highest resilience combined with the best service level. Alliance Connect Gold offers connectivity to SWIFTNet through two leased lines of the same capacity. Related information Alliance Connect Bronze Service Description Alliance Connect Silver Service Description Alliance Connect Gold Service Description swift.com > Products & services > Connectivity

2.5.4

SWIFTReady Programme
To select, implement, and integrate SWIFT for Corporates and increase Straight-Through Processing levels, customers require integration of the traffic flows originating from SWIFT for Corporates with their back-office applications. Through its Partner Programme, SWIFT encourages customers to better integrate SWIFT for Corporates in co-operation with recognised third-party software applications and services providers.

SWIFT Partner Programme

SWIFTReady labels SWIFTReady Applications To help select third-party solutions that focus specifically on SCORE and comply with the relevant suite of messages, SWIFT validates a set of pre-defined certification criteria. SWIFT grants SWIFTReady application labels provided the certification is successful. SWIFTReady Services Implementation and integration of SWIFT for Corporates require very specific expertise and resources. SWIFT helps customers to select service providers with appropriate expertise in SWIFT for Corporates by certifying their experts, which ensures that they offer quality services. SWIFTReady service providers have the expertise to help customers implement and integrate solutions in their environment. Related information For more information, customers can contact SWIFT Partner Management at [email protected].

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Service Description

Components of the Solution

2.6

Reference Data Directories

SWIFTNet Services Directory: list of participants SWIFT publishes a directory that contains all relevant addressing data that refers to SWIFT for Corporates customers. This is part of the SWIFTNet Services Directory, which is available in a restricted area of swift.com > Products & Services > Reference Data > Our products. SWIFT updates this directory with all new registrations on a weekly basis and provides a download capability that enables the customers to import the information in two formats, CSV and MS Excel. The customer's responsibility By subscribing to the SCORE solution, the customer accepts the publication of its participation in the solution in the SWIFTNet Services Directory as well as the publication of its name and BIC in any other list of SCORE customers. The customer is responsible for updating the SWIFTNet Services Directory with its operational status for both the test and the live services. Related information swift.com > Products & services > Reference Data > Our products

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3
3.1

Complementary Services
Newsletters
Business newsletters The on SWIFT newsletters showcase our customers' and partners' discussions on the value of being on SWIFT. The newsletters also provide the latest relevant news about improvements to SWIFT's portfolio as well as updates on events that SWIFT participates in around the world. The newsletters are distributed twice a year. Customers can also discuss the issues raised with fellow readers of the newsletter on swiftcommunity.net. Training and User Handbook newsletters These monthly newsletters provide an overview of the latest SWIFT Training news and updates to the user documentation. The latest information about SCORE SWIFT may inform customers of changes to SCORE by newsletter. This information typically concerns minor operational changes, since major operational changes are announced in advance of a new release of the solution. This newsletter complements the Release timeline available at swift.com > Products & Services > Release timeline. Where to get the newsletter Customers can subscribe to the SWIFT for Corporates newsletter at swift.com/corporates > Resource centre > News. Customers can also regularly consult swift.com > Support > Knowledge base, and type the keyword newsletter in the Keyword Search field.

3.2

Consulting Services
Direct access to SWIFT experts SWIFT offers a set of services to help customers assess, design, implement, and manage their SWIFT infrastructure. The key benefits for customers are cost reduction, improved operational efficiency, lower operational risk, and increased business growth. Related information For more information, customers can consult swift.com > Products & services > SWIFT Consulting Services or contact their SWIFT regional account manager

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Service Description

Pricing

Pricing
SWIFTNet infrastructure The pricing of SCORE comprises a number of different elements related to SWIFTNet infrastructure: connectivity, interfaces, and security. All these elements are generic to each SWIFTNet service used. Related information For more information about pricing, see the SWIFT Price List or contact your SWIFT commercial manager.

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SCORE 2.6

Ordering
Order SWIFT services and products To use SWIFT services and products, a customer must subscribe to, or order, the relevant services and products. Related information For information about SWIFT's online ordering facility and how to order, see www.swift.com/ ordering.

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Service Description

Support

Support
Support for SWIFT customers SWIFT is the single point of contact to report all problems and queries that relate to SWIFT services and products. Support is available to all SWIFT customers. Users within a customer organisation must register to use the Support service. For more information about how to register for Support, see the Customer login section on www.swift.com. Related information For more information about Support services, see the Support Service Description.

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SCORE 2.6

7
7.1

SCORE Rulebook
Introduction
Scope and key principles SWIFT has designed SCORE to create an industry standard solution for electronic financial messaging between corporates and their financial service providers. This rulebook establishes a set of specific rules and guidelines that customers must observe when using SCORE. Its purpose is to help to streamline the setup of new links with multiple counterparties by enforcing a consistent implementation and use of the standards and messaging services. The subscription to SCORE binds each customer to the minimum rules and guidelines applicable to them, as set out in this rulebook. The minimum rules and guidelines constitute a multilateral contract among the customers participating in SCORE. In addition to this rulebook, customers are free to agree, on a bilateral basis, supplemental rules and guidelines as more fully specified hereafter by executing the relevant contractual arrangements amongst themselves directly. Note Nothing in this rulebook shall be construed as constituting any obligation, representation, or warranty on the part of SWIFT. The scope of the rules and the guidelines set out in this rulebook is limited purely to the usage of SCORE. Other aspects (for example, banking services), are not in the scope and must be covered in separate bilateral agreements.

7.2

Adherence to Standards MT Messages

Overview Customers must adhere to the Standards MT messages as published by SWIFT in the Standards MT documentation. In addition, customers must adhere to the usage rules of these standards in the context of corporate to financial institution usage, as published in the SWIFT for Corporates- Standards MT Implementation Guide. For more information, see www.swift.com > Solutions > Standards > Standards Releases > Standards MT Release 2009 and Standards MT Release 2010, and www.swift.com/corporates > Resource Centre > Technical and practical information. In addition, the latter document includes supplemental guidelines to facilitate the setup of bilateral agreements between customers and the adoption of good practice recommendations developed in co-operation with the industry. While these guidelines are optional, SWIFT strongly encourages all customers to enter into bilateral service level agreements along these guidelines.

7.3

Adherence to Standards MX Messages

Overview Customers must adhere to the Standards MX messages as published by SWIFT in the Standards MX documentation.

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Service Description

SCORE Rulebook

In addition, customers must adhere to the usage rules of these standards in the context of corporate to financial institution usage, as published in the SWIFT for Corporates- Standards MX Implementation Guide. For more information, see www.swift.com > Solutions > Standards > Standards Releases > Standards MX Release 2009 and Standards MX Release 2010. , and www.swift.com/corporates > Resource Centre > Technical and practical information. In addition, the latter document includes supplemental guidelines to facilitate the setup of bilateral agreements between customers and the adoption of good practice recommendations developed in co-operation with the industry. While these guidelines are optional, SWIFT strongly encourages all customers to enter into bilateral service level agreements along these guidelines

7.4

Adherence to the SWIFTNet Messaging Operational Rules

Overview In addition to adhering to the standard SWIFTNet Messaging Operational Rules as published by SWIFT in the SWIFTNet Messaging Operations Guide, customers must follow the specific usage rules for FileAct defined for SCORE. These rules are published in the SCORE - FileAct Implementation Guide. For more information, see www.swift.com/corporates > Resource centre > Technical and practical information.

7.5

The Role of SWIFT

Assistance from SWIFT If customers have questions about this rulebook, then customers can refer to SWIFT. SWIFT can assist if, for example, customers have a question about the applicable operational rules or the use of a message type. Within the retrieval period, SWIFT can also help to retrieve the delivery history or the message contents. SWIFT however is not in a position to give advice on, arbitrate, or otherwise decide on disputes between customers.

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SCORE 2.6

8
8.1

Contractual Framework
Contractual Framework
SWIFT General Terms and Conditions The SWIFT General Terms and Conditions govern the provision and the use of SCORE. For the latest available version of the SWIFT General Terms and Conditions, see swift.com > About SWIFT > Legal > SWIFT contracts.

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Service Description

Appendix A - List of Member Countries of the Financial Action Task Force (FATF)

Appendix A

List of Member Countries of the Financial Action Task Force (FATF)

A.1 List of FATF Member Countries
FATF list For the most recent list, see www.fatf-gafi.org > About the FATF > Members & Observers.
Argentina Australia Austria Belgium Brazil Canada China Denmark Finland France Germany Greece Hong Kong, China Iceland India Ireland Italy Japan
(1) The Kingdom of the Netherlands: the Netherlands, Aruba, Curaao and Saint Marteen.

Kingdom of the Netherlands(1) Luxembourg Mexico New Zealand Norway Portugal Republic of Korea Russian Federation Singapore South Africa Spain Sweden Switzerland Turkey United Kingdom United States

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SCORE 2.6

Appendix B

Standards MT Messages Allowed in SCORE

B.1 Standards MT Messages in SCORE
MT categories
CAT1 - CASH MANAGEMENT Corporate to Financial Institution MT 101 MT 104 MT 192 MT 195 MT 196 MT 199 Request for transfer Direct debit and request for direct debit Request for cancellation Queries Answers Free format message CAT 2- FINANCIAL INSTITUTION TRANSFERS Corporate to Financial Institution MT 210 Notice to receive CAT 3 - TREASURY MARKETS STANDARDS Corporate to Financial Institution MT 300 MT 303 MT 304 MT 305 MT 306 MT 320 MT 330 MT 340 MT 341 MT 350 MT 360 MT 361 Foreign exchange confirmation Forex/Currency option allocation instruction Advice/Instruction of a third party deal Foreign currency option confirmation Foreign currency option confirmation Fixed loan/deposit confirmation Call/Notice Loan/Deposit confirmation Forward rate agreement confirmation Forward rate agreement settlement confirmation Advice of loan/Deposit interest payment Financial Institution to Corporate MT 300 MT 303 MT 304 MT 305 MT 306 MT 320 MT 330 MT 340 MT 341 MT 350 Foreign exchange confirmation Forex/Currency option allocation instruction Advice/Instruction of a third party deal Foreign currency option confirmation Foreign currency option confirmation Fixed loan/deposit confirmation Call/Notice Loan/Deposit confirmation Forward rate agreement confirmation Forward rate agreement settlement confirmation Advice of loan/Deposit interest payment Single currency interest rate derivative confirmation Cross currency interest rate swap confirmation Financial Institution to Corporate Financial Institution to Corporate MT 195 MT 196 MT 199 Queries Answers Free format message

Single currency interest rate derivative MT 360 confirmation Cross currency interest rate swap confirmation MT 361

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Appendix B - Standards MT Messages Allowed in SCORE

MT 362 MT 364

Interest rate reset/Advice of payment

MT 362

Interest rate reset/Advice of payment Single currency interest rate derivative termination/Recouponing confirmation Cross currency interest rate swap termination/Recouponing confirmation Advice of charges, interest and other adjustments Request for payment of charges, interest and other Expenses Request for cancellation Queries Answers Free format message

Single currency interest rate derivative MT 364 termination/Recouponing confirmation Cross currency interest rate swap termination/Recouponing confirmation Advice of charges, interest and other adjustments Request for payment of charges, interest and other Expenses Request for cancellation Queries Answers Free format message MT 365

MT 365

MT 390 MT 391 MT 392 MT 395 MT 396 MT 399

MT 390 MT 391 MT 392 MT395 MT 396 MT 399

CAT 5 - SECURITIES STANDARDS Corporate to Financial Institution MT 502 MT 509 MT 517 MT 540 MT 541 MT 542 MT 543 MT 549 MT 565 MT 568 Order to buy or sell Trade status message Trade confirmation affirmation Receive free Receive against payment Deliver free Deliver against payment Request for statement/Status advice Corporate action instruction Corporate action narrative Financial Institution to Corporate MT 509 MT 513 MT 515 MT 535 MT 536 MT 537 MT 538 MT 544 MT 545 MT 546 MT 547 MT 548 MT 564 MT 566 MT 567 MT 568 MT 578 MT 586 Trade status message Client advice of execution Client confirmation of purchase or sale Statement of holdings Statement of transactions Statement of pending transactions Statement on intra-position advices Receive free confirmation Receive against payment confirmation Deliver free confirmation Deliver against payment confirmation Settlement status and processing advice Corporate action notification Corporate action confirmation Corporate action status and processing advice Corporate action narrative Settlement allegement Statement of settlement allegements

CAT 6 - METALS MESSAGE STANDARDS Corporate to Financial Institution Financial Institution to Corporate

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SCORE 2.6

MT 600 MT 601

Metal trade confirmation Metal option confirmation

MT 600 MT 601

Metal trade confirmation Metal option confirmation

CAT 7 - TRADE STANDARDS Corporate to Financial Institution MT 798 Trade envelope Financial Institution to Corporate MT 798 Trade envelope

CAT 9 - ACCOUNT REPORTING STANDARDS Corporate to Financial Institution MT 995 MT 999 Queries Free format message Financial Institution to Corporate MT 900 MT 910 MT 940 MT 941 MT 942 MT 996 MT 999 Confirmation of debit Confirmation of credit Customer statement message Balance report Interim transaction report Answers Free format message

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Legal Notices

Legal Notices
Copyright SWIFT 2012. All rights reserved. You may copy this publication within your organisation. Any such copy must include these legal notices. Confidentiality This publication contains SWIFT or third-party confidential information. Do not disclose this publication outside your organisation without the prior written consent of SWIFT. Disclaimer The information in this publication may change from time to time. You must always refer to the latest available version on www.swift.com. Translations The English version of SWIFT documentation is the only official and binding version. Trademarks SWIFT is the trade name of S.W.I.F.T. SCRL. The following are registered trademarks of SWIFT: SWIFT, the SWIFT logo, the Standards Forum logo, 3SKey, Innotribe, Sibos, SWIFTNet, SWIFTReady, and Accord. Other product, service, or company names in this publication are trade names, trademarks, or registered trademarks of their respective owners.

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