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Position Description - Technical Writer: Reporting Lines

The technical writer position involves documenting software projects, working with development and support teams. Key responsibilities include compiling documentation for business requirements, updating manuals, help files, and maintaining documentation standards. The ideal candidate has 2-3 years of experience as a technical writer, understands IT concepts, and can communicate technical information clearly.

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dhanendrapardhi
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Download as PDF, TXT or read online on Scribd
24 views

Position Description - Technical Writer: Reporting Lines

The technical writer position involves documenting software projects, working with development and support teams. Key responsibilities include compiling documentation for business requirements, updating manuals, help files, and maintaining documentation standards. The ideal candidate has 2-3 years of experience as a technical writer, understands IT concepts, and can communicate technical information clearly.

Uploaded by

dhanendrapardhi
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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PositionDescriptionTechnicalWriter

ReportingLines
Reportsto: DevelopmentManager DevelopmentTeam,ProductionSupportteam None WorksCloselywith: DirectReports:

Overview
TheTechnicalWriterwillberesponsibleforwritingtechnicaldocumentsforsoftwaredevelopment projectsinordertodeliverondocumentationforcompanyrequirements.TheTechnicalWriterwill beworkingwithDevelopmentTeamandProductionSupportTeammemberstocapture,document andmanageITrelateddocuments. TheTechnicalWriterwillhaveastrongcommercialexperience,aswellasexperienceindeveloping methodologiesandsupportingprocesses.Aswellasexcellenttechnicalwritingskillswiththeability tounderstandtechnicalconceptsandterminologiesandexpresstheminaclearconcisemanner.

KeyAreasofResponsibility
TechnicalDocumentation Technicalwriterwillberesponsibleforcompilingalldocumentationforbusinessrequirementsby workingwiththeDevelopmentandProductionSupportTeammemberstocapture,documentand manageITrelateddocumentsincluding: Liaisewithdepartmentheadsandenduserstodefineidentifybusinessproceduresand establishdocumentationneedsforhardwareandsoftware Updatingofusermanuals WriteandupdateHelpfiles Research,evaluate,andrecommendnewdocumentationtoolsandmethodsinsupport ofdocumentationimprovementefforts. Distilrelevantinformationandpresentthatinformationinaneasytounderstandformat usingtext,photographs,drawings,sketches,diagrams,andcharts Maintaindocumentrepository Contributetoandcommunicatedocumentationstandards,andprovidetrainingwhere required. AnalyseITprojectrequirementstodetermineanddelivertypesofdocumentsneeded. CollaboratewithProductionSupportanddevelopmentstafftocollectandinterpret technicalinformation.

AusRegistryPtyLtd,Level8,10QueensRoad,MelbourneVIC3004,Australia. PH:+61398663710FAX:+61398661970 ABN18092242209

BusinessDocumentation ThetechnicalwriteralsoisrequiredtosupporttheDomainNameIndustryConsultantsandProposal writerinresponsetotenders,proposalsandotherbusinessdocumentation. Plan,design,research,write,andeditarangeofdocuments,includinguserguidesandmanuals, technicalspecifications,trainingmaterials,userpolicies,forbothprintandonlinemedia.

SelectionCriteria
23yearsexperienceasaTechnicalwriter GoodtechnicalunderstandingpreferablyITdegreeorsimilar SolidunderstandingofSoftwaredevelopment,basicnetworkingandUNIX. Exceptionalwrittenandoralcommunicationskillswithafocusonrapportbuilding,listening, andinterviewingskills. AbilitytoconductresearchintoawiderangeofITissuesasrequired. Abilitytoabsorbandretaininformationquickly,specificallycomplextechnicalinformation. Abilitytoanalysetargetaudienceandtopresentideasinuserfriendlylanguage. Provenanalyticalandproblemsolvingabilities.

AusRegistryPtyLtd,Level8,10QueensRoad,MelbourneVIC3004,Australia. PH:+61398663710FAX:+61398661970 ABN18092242209

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