System x3550 M2 Installation and Users Guide
System x3550 M2 Installation and Users Guide
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . .
101 .
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . .
101 .
Important notes . . . . . . . . . . . . . . . . . . . . . . .
102 .
Electronic emission notices . . . . . . . . . . . . . . . . . . .
103 .
Federal Communications Commission (FCC) statement . . . . . . .
103 .
Industry Canada Class A emission compliance statement . . . . . . .
103 .
Avis de conformité à la réglementation d’Industrie Canada . . . . . .
103 .
Australia and New Zealand Class A statement . . . . . . . . . . .
103 .
United Kingdom telecommunications safety requirement . . . . . . .
103 .
European Union EMC Directive conformance statement . . . . . . .
103 .
Taiwanese Class A warning statement . . . . . . . . . . . . . .
104 .
Chinese Class A warning statement . . . . . . . . . . . . . . .
104 .
Japanese Voluntary Control Council for Interference (VCCI) statement 104
Korean Class A warning statement . . . . . . . . . . . . . . . . 105
Contents v
vi IBM System x3550 M2 Type 7946: Installation and User’s Guide
Safety
Before installing this product, read the Safety Information.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
viii IBM System x3550 M2 Type 7946: Installation and User’s Guide
Attention: Use No. 26 AWG or larger UL-listed or CSA certified
telecommunication line cord.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To Connect: To Disconnect:
Safety ix
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Safety xi
Statement 4:
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
xii IBM System x3550 M2 Type 7946: Installation and User’s Guide
Statement 6:
CAUTION:
Do not place any objects on top of a rack-mounted device unless that
rack-mounted device is intended for use as a shelf.
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Safety xiii
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Important: This product is not suitable for use with visual display workplace
devices according to Clause 2 of the German Ordinance for Work with Visual
Display Units.
xiv IBM System x3550 M2 Type 7946: Installation and User’s Guide
Chapter 1. The System x3550 M2 Type 7946 server
This Installation and User's Guide contains information and instructions for setting
up your IBM System x3550 M2 Type 7946 server, instructions for installing some
optional devices, and instructions for cabling, and configuring the server. For
removing and installing optional devices, diagnostics and troubleshooting
information, see the Problem Determination and Service Guide on the IBM System
x Documentation CD, which comes with the server.
The IBM® System x3550 M2 Type 7946 server is a 1-U-high1 rack model server for
high-volume network transaction processing. This high-performance, dual-core or
quad-core server is ideally suited for networking environments that require superior
microprocessor performance, input/output (I/O) flexibility, and high manageability.
The server comes with a limited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document on the IBM System x Documentation CD..
You can obtain up-to-date information about the server and other IBM server
products at http://www.ibm.com/systems/x/. At http://www.ibm.com/support/
mysupport/, you can create a personalized support page by identifying IBM
products that are of interest to you. From this personalized page, you can subscribe
to weekly e-mail notifications about new technical documents, search for information
and downloads, and access various administrative services.
If you participate in the IBM client reference program, you can share information
about your use of technology, best practices, and innovative solutions; build a
professional network; and gain visibility for your business. For more information
about the IBM client reference program, see http://www.ibm.com/ibm/
clientreference/.
The server supports six 2.5-inch hot-swap Serial Attached SCSI (SAS) hard disk
drives. The illustrations in this document might differ slightly from your model.
1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A 1-U-high device
is approximately 1.75 inches tall.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
The model number and serial number are on the ID label on the front of the server,
as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware.
You can download an IBM ServerGuide™ Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
where e is the drive letter of the CD or DVD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Installation and User’s Guide contains general information about the server
including how to set up and cabling the server, how to install supported optional
devices, and how to configure the server. The following documentation also comes
with the server:
v Warranty and Support Information
This document is in PDF on the IBM System x Documentation CD. It contains
information about the terms of the warranty and getting service and assistance.
v Environmental Notices and User Guide
This document is in PDF format on the IBM System x Documentation CD. It
contains translated environmental notices.
v Safety Information
This document is in PDF on the IBM System x Documentation CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information document.
v Rack Installation Instructions
This printed document contains instructions for installing the server in a rack and
comes with the rack kit.
v Problem Determination and Service Guide
This document is in PDF on the IBM System x Documentation CD. It contains
information to help you solve problems yourself, and it contains information for
service technicians.
The System x and xSeries Tools Center is an online information center that
contains information about tools for updating, managing, and deploying firmware,
device drivers, and operating systems. The System x and xSeries Tools Center is at
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
The server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in the server documentation.
These updates are available from the IBM Web site. To check for updates, complete
the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Publications lookup.
Note: The server does not support DOS (Disk Operating System).
v IBM Dynamic System Analysis Preboot diagnostics programs
The Dynamic System Analysis (DSA) Preboot diagnostics programs are stored
on the integrated USB memory. It collects and analyzes system information to aid
in diagnosing server problems. The diagnostic programs collect the following
information about the server:
– System configuration
– Network interfaces and settings
– Installed hardware
– Light path diagnostics status
– Service processor status and configuration
– Vital product data, firmware, and UEFI (formerly BIOS) configuration
– Hard disk drive health
– RAID controller configuration
– Event logs for ServeRAID controllers and service processors
The diagnostic programs create a merged log that includes events from all
collected logs. The information is collected into a file that you can send to IBM
Note: As of the date of this document, the Linux operating system does not
support TOE.
Through a single user interface, IBM Systems Director provides consistent views for
viewing managed systems, determining how these systems relate to one other, and
identifying their statuses, helping to correlate technical resources with business
needs. A set of common tasks that are included with IBM Systems Director provides
many of the core capabilities that are required for basic management, which means
instant out-of-the-box business value. The common tasks include the following:
v Discovery
v Inventory
v Configuration
v System health
v Monitoring
v Updates
v Event notification
v Automation for managed systems
The IBM Systems Director Web and command-line interfaces provide a consistent
interface that is focused on driving these common tasks and capabilities:
v Discovering, navigating, and visualizing systems on the network with the detailed
inventory and relationships to the other network resources
v Notifying users of problems that occur on systems and the ability to isolate the
sources of the problems
v Notifying users when systems need updates and distributing and installing
updates on a schedule
v Analyzing real-time data for systems and setting critical thresholds that notify the
administrator of emerging problems
v Configuring settings of a single system and creating a configuration plan that can
apply those settings to multiple systems
v Updating installed plug-ins to add new features and functions to the base
capabilities
v Managing the life cycles of virtual resources
For more information about IBM Systems Director, see the documentation on the
IBM Systems Director CD that comes with the server and the IBM xSeries Systems
Management Web page at http://www.ibm.com/systems/management/, which
presents an overview of IBM Systems Management and IBM Systems Director.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. Under Related downloads, click UpdateXpress.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
v Rack release latches: Press the latches on each front side of the server to
remove the server from the rack.
v Hard disk drive status LEDs: This LED is used on SAS or SATA hard disk
drives. When this LED is lit, it indicates that the drive has failed. If an optional
IBM ServeRAID controller is installed in the server, when this LED is flashing
slowly (one flash per second), it indicates that the drive is being rebuilt. When the
LED is flashing rapidly (three flashes per second), it indicates that the controller
is identifying the drive.
v Hard disk drive activity LEDs: This LED is used on SAS or SATA hard disk
drives. Each hot-swap hard disk drive has an activity LED, and when this LED is
flashing, it indicates that the drive is in use.
v CD-RW/DVD eject button: Press this button to release a DVD or CD from the
CD/DVD drive.
v CD-RW/DVD drive activity LED: When this LED is lit, it indicates that the
CD-RW/DVD drive is in use.
v Power-control button and power-on LED: Press this button to turn the server
on and off manually or to wake the server from a reduced-power state. The
states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. This will last
approximately 1 to 3 minutes.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM Web interface. See
“Logging on to the Web interface” on page 94 for information on logging on to
the IMM Web interface.
v Ethernet activity LEDs: When any of these LEDs is lit, they indicate that the
server is transmitting to or receiving signals from the Ethernet LAN that is
connected to the Ethernet port that corresponds to that LED.
v System-locator button/LED: Use this blue LED to visually locate the server
among other servers. This LED is also used as a presence detection button. You
can use IBM Systems Director to light this LED remotely. This LED is controlled
by the IMM. When you press the System-locator button, the LED will blink and it
Note: The system service label on the underside of the cover also provides
information about the location of the light path diagnostics LEDs.
To access the light path diagnostics panel, slide the blue release button on the
operator information panel to the left. Pull forward on the unit until the hinge of the
operator panel is free of the server chassis. Then pull down on the unit, so that you
can view the light path diagnostics panel information.
Note: When you slide the light path diagnostics panel out of the server to check
the LEDs or checkpoint codes, do not run the server continuously with light
path diagnostics panel outside of the server. The panel should only be
outside of the server a short time. The light path diagnostics panel must
remain in the server when the server is running to ensure proper cooling.
The following illustration shows the LEDs and controls on the light path diagnostics
panel.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
None, but the An error has occurred and cannot Use the Setup utility to check the system error log for
system error LED be isolated. The error is not information about the error.
is lit. represented by a path.
OVER SPEC The power supplies are using If the OVER SPEC LED on the light path diagnostics panel is
more power than their maximum lit, or any of the six 12 V channel error LEDs (A, B, C, D, E,
rating. or AUX) on the system board are lit, use one of the following
procedures.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
OVER SPEC The power supplies are using If the 12 V channel C error LED is lit, complete the following
(Continued) more power than their maximum steps:
rating. 1. Turn off the server and disconnect the power from the
server.
2. Remove the SAS/SATA RAID riser card, DIMMs in
connectors 1 through 8, and the microprocessor in socket
1.
Note: The server will not power-on when the
microprocessor in socket 1 is not installed in the server.
(Trained service technician only) Toggle the switch block
(SW4), bit 8 to allow the server to power-on. See
“System-board switches and jumpers” on page 34 for the
location of the SW4 switch block.
3. Restart the server to see whether the problem remains.
4. Reinstall each device that you removed in step 2 one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
OVER SPEC The power supplies are using If the 12 V channel E error LED is lit, complete the following
(Continued) more power than their maximum steps:
rating. 1. Turn off the server and disconnect the power from the
server.
2. Remove the PCI riser card from PCI riser connector 2 and
the microprocessor in socket 2.
3. Restart the server to see whether the problem remains.
4. Reinstall each device that you removed in step 2 one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
PCI An error has occurred on a PCI 1. Check the LEDs on the PCI slots to identify the
bus or on the system board. An component that caused the error.
additional LED is lit next to a
2. Check the system-error log for information about the error.
failing PCI slot.
3. If you cannot isolate the failing adapter by using the LEDs
and the information in the system-error log, remove one
adapter at a time from the failing PCI bus; and restart the
server after each adapter is removed.
4. Replace the following components, in the order shown,
restarting the server each time:
v PCI riser card
v (Trained service technician only) Replace the system
board.
5. If the failure remains, go to http://www.ibm.com/systems/
support/supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
SP A service processor error has 1. Remove power from the server; then, reconnect the server
been detected. to power and restart the server.
2. Update the IMM firmware.
3. (Trained service technician only) Replace the system
board, if the problem remains.
4. If the failure remains, go to http://www.ibm.com/systems/
support/supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
FAN A fan has failed, is operating too 1. Reseat the failing fan, which is indicated by a lit LED near
slowly, or has been removed. The the fan connector on the system board.
TEMP LED might also be lit.
2. Replace the failing fan.
TEMP The system temperature has 1. Make sure that the heat sink is seated correctly.
exceeded a threshold level. A
2. Determine whether a fan has failed. If it has, replace it.
failing fan can cause the TEMP
LED to be lit. 3. Make sure that the room temperature is not too high. See
Table 1 on page 7 for the server temperature information.
4. Make sure that the air vents are not blocked.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
MEM An invalid memory configuration 1. If the MEM LED and the CNFG LED are lit, the system
or a memory error has occurred issues an invalid memory configuration error. Complete
(both the MEM LED and the the following steps to correct the problem:
CNFG LED might be lit).
a. Make sure that the DIMM configuration is supported
(see “Installing a memory module” on page 44 for
DIMM requirements and installation sequence
information).
b. Replace the DIMMs with a supported configuration.
2. If the CNFG LED is not lit, the system might detect a
memory error. Complete the following steps to correct the
problem:
a. Run the memory test to isolate the problem.
b. If the test indicates that a memory error has occurred,
replace the failing DIMM, which is indicated by the lit
DIMM latch on the system board (the DIMM LED is
underneath the DIMM latch).
NMI A nonmaskable interrupt has Check the system-error log for information about the error.
occurred, or the NMI button was
pressed.
CNFG A hardware configuration error 1. If the CNFG LED and the CPU LED are lit, complete the
has occurred. following steps to correct the problem:
a. Check the microprocessors that were just installed to
make sure that they are compatible with each other
(see “Installing a second microprocessor and heat
sink” on page 64 for additional information about
microprocessor requirements).
b. (Trained service technician only) Replace the
incompatible microprocessor.
c. Check the system-error logs for information about the
error. Replace any components that are identified in
the error log.
2. If the CNFG LED and the MEM LED are lit, complete the
following steps:
a. Make sure that the DIMM configuration is supported
(see “Installing a memory module” on page 44 for
DIMM requirements and installation sequence
information).
b. Replace the DIMMs with a supported configuration.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
CPU An invalid microprocessor 1. If the CNFG LED is lit, the system issues an invalid
configuration or a microprocessor microprocessor configuration error. Complete the following
has failed (both the CPU LED and steps to correct the problem:
the CNFG LED might be lit).
a. Check the microprocessors that were just installed to
make sure that they are compatible with each other
(see “Installing a second microprocessor and heat
sink” on page 64 for additional information about
microprocessor requirements) and use the Setup utility
and select System Information → System Summary
→ Processor Details to verify the microprocessors
information.
b. (Trained service technician only) Replace the
incompatible microprocessor.
c. Check the system-error logs for information about the
error. Replace any components that are identified in
the error log.
2. If a microprocessor failure occurs, complete the following
steps:
a. (Trained service technician only) Make sure that the
failing microprocessor, which is indicated by a lit LED
on the system board, is installed correctly. See
“Installing a second microprocessor and heat sink” on
page 64 for information about installation and
requirements.
b. For more information, go to http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
VRM Reserved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If a action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
LED Description Action
DASD A hard disk drive has failed or is 1. Check the LEDs on the hard disk drives for the drive with
missing. a lit status LED and reseat the hard disk drive.
2. Reseat the hard disk drive backplane.
3. For more information, see the “Hard disk drive problems”
under the Troubleshooting tables in the Problem
Determination and Service Guide.
4. If the error remains, replace the following components in
the order listed, restarting the server after each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
5. If the error remains, replace the following components one
at a time, in the order listed, restarting the server after
each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
6. For more information, go to http://www.ibm.com/systems/
support/supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
RAID Reserved.
BRD An error has occurred on the 1. Check the LEDs on the system board to identify the
system board. component that caused the error. The BRD LED can be lit
due to any of the following reasons:
v Battery
v Missing PCI riser-card assembly
v Failed voltage regulator
2. Check the system-error log for information about the error.
3. Replace any failed or missing replacement components,
such as the battery or PCI riser-card assembly.
4. If a voltage regulator has failed, (trained service technician
only) replace the system board.
v PCI slot 1: Insert a low-profile PCI Express or PCI-X adapter into this slot.
Standard models of the server come with two PCI Express riser assemblies. You
can purchase an optional PCI-X riser-card assembly with bracket if you want to
install a PCI-X adapter in this slot.
v PCI slot 2: Insert a half-length, full-height PCI Express or PCI-X adapter into this
slot. Standard models of the server come with two PCI Express riser assemblies.
You can purchase an optional PCI-X riser-card assembly with bracket if you want
to install a PCI-X adapter in this slot.
v Power connector: Connect the power cord to this connector.
v AC power LED: Each hot-swap power supply has an ac power LED and a dc
power LED. When the ac power LED is lit, it indicates that sufficient power is
coming into the power supply through the power cord. During typical operation,
both the ac and dc power LEDs are lit. For any other combination of LEDs, see
the Problem Determination and Service Guide on the IBM System x
Documentation CD.
v DC power LED: Each hot-swap power supply has a dc power LED and an ac
power LED. When the dc power LED is lit, it indicates that the power supply is
supplying adequate dc power to the system. During typical operation, both the ac
and dc power LEDs are lit. For any other combination of LEDs, see the Problem
Determination and Service Guide on the IBM System x Documentation CD.
v System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED on the light path diagnostics panel is also lit to help isolate the
error.
v Power-on LED: When this LED is lit and not flashing, it indicates that the server
is turned on. The states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. This will last
approximately 1 to 3 minutes.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM Web interface. See
“Logging on to the Web interface” on page 94 for information on logging on to
the IMM Web interface.
Power-supply LEDs
The following illustration shows the location of the power-supply LEDs on the rear
of the server. See the Problem Determination and Service Guide for additional
information about solving power-supply problems.
The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will turn off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The server can be turned off by Wake on LAN feature with the following
limitation:
Note: When you install any PCI adapter, the power cords must be disconnected
from the power source before you remove the PCI Express riser-card
assembly and the PCI-X riser-card assembly. Otherwise, the active power
management event signal will be disabled by the system-board logic, and
the Wake on LAN feature might not work. However, after the server is
powered-on locally, the active power management event signal will be
enabled by the system-board logic.
v The integrated management module (IMM) can turn off the server as an
automatic response to a critical system failure.
Server components
The following illustration shows the major components in the server. The
illustrations in this document might differ slightly from your hardware.
Note: If there is a clear protective sticker on the top of the SW3 switch block, you
must remove and discard it to access the switches.
Notes:
1. If no jumper is present, the server responds as if the pins are set to 1 and 2.
2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and
3 before the server is turned on alters which flash ROM page is loaded. Do not change
the jumper pin position after the server is turned on. This can cause an unpredictable
problem.
Important:
1. Before you change any switch settings or move any jumpers, turn off the server;
then, disconnect all power cords and external cables. Review the information in
vii, “Installation guidelines” on page 38, “Handling static-sensitive devices” on
page 40, and “Turning off the server” on page 29.
2. Any system-board switch or jumper blocks that are not shown in the illustrations
in this document are reserved.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page vii and the guidelines in
“Working inside the server with the power on” on page 40, and “Handling
static-sensitive devices” on page 40. This information will help you work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps:
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. Click System x3550 M2 to display the matrix of downloadable files for the
server.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while it is turned on and the server cover is removed. Follow these
guidelines when you work inside a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. If the server has been installed in a rack, slide the server out from the rack
enclosure.
4. Press down firmly on the blue tab on the top of the cover (on the right side near
the front of the server) and slide the cover toward the rear of the server until the
cover has disengaged from the chassis.
Attention: For proper cooling and airflow, replace the server cover before you
turn on the server.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Grasp the DIMM air baffle and lift the baffle up, making sure that the pin comes
out of the pin hole on the system board to the left of DIMM connector 8.
v The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8
GB (when available). The server supports a minimum of 1 GB and a maximum of
128 GB of system memory.
The following table lists the DIMM connectors on each memory channel.
Table 8. Connectors on each memory channel
Memory channel DIMM connectors
Channel 0 1, 2, 3, 9, 10, 11
Channel 1 4, 5, 6, 12, 13, 14
Channel 2 7, 8, 15, 16
The following illustration shows the memory connector layout that is associated
with each microprocessor. For example, DIMM connectors 9, 10, 11, 12, 13, 14,
15, and 16 (DIMM connectors are shown underneath the boxes) are associated
with microprocessor 2 slot (CPU2) and DIMM connectors 1, 2, 3, 4, 5, 6, 7, and
8 are associated with microprocessor 1 slot (CPU1). The numbers within the
boxes indicates the installation sequence of the DIMM pairs. For example, the
first DIMM pair (indicated within the boxes by ones (1)) should be installed in
DIMM connectors 3 and 6, which is associated with microprocessor 1 (CPU1).
Note: You can install DIMMs for microprocessor 2 as soon as you install
microprocessor 2; you do not have to wait until all of the DIMM slots for
microprocessor 1 are filled.
The following table lists the installation sequence for installing DIMMs in
memory-mirroring mode.
Table 9. Memory-mirroring mode DIMM population sequence
Number of installed
DIMMs microprocessors DIMM connector
First pair of DIMMs 1 3, 6
Second pair of DIMMs 1 2, 5
Third pair of DIMMs 1 1, 4
Fourth pair of DIMMs 2 14, 11
Fifth pair of DIMMs 2 13, 10
Sixth pair of DIMMs 2 12, 9
Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode.
The following illustration shows the location of the DIMMs connectors on the system
board.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM
has not been correctly inserted; open the retaining clips, remove the
DIMM, and then reinsert it.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 76.
Installing drives
The following notes describe the type of drives that the server supports and other
information that you must consider when you install a drive. For a list of supported
drives, see http://www.ibm.com/servers/eserver/serverproven/compat/us/.
v Locate the documentation that comes with the drive and follow those instructions
in addition to the instructions in this chapter.
v Make sure that you have all the cables and other equipment that are specified in
the documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v The server supports one ultra-slim SATA optical drive. The server comes
standard with a CD-RW/DVD-ROM installed.
v Check the instructions that come with the drive to determine whether you have to
set any switches or jumpers on the drive. If you are installing a SAS or SATA
hard disk drive, be sure to set the SAS or SATA ID for that device.
v The server supports six 2.5-inch hot-swap SAS or hot-swap SATA hard disk
drives.
v You can mix SAS and SATA hard disk drives in the same server as long as they
are not on the same array.
Chapter 2. Installing optional devices 49
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI and PCI Express slots covered or
occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC
shield and filler panel from the bay or PCI adapter or PCI Express adapter slot
cover in the event that you later remove the device.
v For a complete list of supported optional devices for the server, see
http://www.ibm.com/servers/eserver/serverproven/compat/us/.
Note: If you have only one hard disk drive, you must install it in the upper-left bay.
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 38.
2. Remove the filler panel from the empty drive bay.
3. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.
4. Install the hard disk drive in the drive bay:
a. Make sure that the tray handle is in the open (unlocked) position.
b. Align the drive assembly with the guide rails in the bay.
c. Gently push the drive assembly into the bay until the drive stops.
d. Rotate the tray handle to the closed (locked) position.
e. Check the hard disk drive status LED to verify that the hard disk drive is
operating correctly. If the amber hard disk drive status LED for a drive is lit
continuously, that drive is faulty and must be replaced. If the green hard disk
drive activity LED is flashing, the drive is being accessed.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Remove the cover (see “Removing the cover” on page 41).
4. Disconnect the optical drive cable from the system board.
5. Locate the blue release tab on the rear of the drive; then, while you press the
tab, push the drive toward the front of the server.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
8. Touch the static-protective package that contains the new optical drive to any
unpainted metal surface on the server; then, remove the optical drive from the
package and place it on a static-protective surface.
9. Follow the instructions that come with the drive to set any jumpers or switches.
10. Attach the drive retention clip that you removed from the previous drive to the
side of the new drive.
11. Align the drive in the drive bay and slide the drive into the CD/DVD drive bay
until the drive clicks into place.
12. Connect the drive cable to the system board.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Remove the cover (see “Removing the cover” on page 41).
4. If an adapter is installed in the riser-card assembly, disconnect any cables that
are connected to the adapter.
5. Grasp the rear of the riser-card assembly from the rear and lift it out of the PCI
riser-card slot on the system board.
PCI riser
connector 2
PCI riser
connector 1
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Remove the PCI Express riser-card assembly from the system board:
a. If an adapter is installed in the riser-card assembly, disconnect any cables
that are connected to the adapter.
b. Grasp the riser-card assembly at the rear edge and lift it from the riser-card
connector on the system board.
Note: You might have to replace the brackets when you replace a PCI Express
assembly with a PCI-X assembly.
5. Insert the PCI-X riser-card assembly into the riser-card connector on the system
board. Make sure that it is fully seated.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Remove the PCI-X riser-card assembly from the system board:
a. If an adapter is installed in the riser-card assembly, disconnect any cables
that are connected to the adapter.
b. Grasp the riser-card assembly at the rear edge and lift it from the riser-card
connector on the system board.
c. Remove the adapter, if one is present, from the riser-card assembly.
d. Store the riser-card assembly and the adapter in a safe place for possible
future use.
4. Install a PCI Express adapter in the PCI Express riser-card assembly. See
“Installing an adapter” on page 55 for more information. Set any jumpers or
switches on the adapter as directed by the adapter manufacturer.
Note: You might have to replace the bracket when you replace a PCI-X
assembly with a PCI Express assembly.
5. Insert the PCI Express riser-card assembly into the riser-card connector on the
system board. Make sure that it is fully seated.
Important: To ensure that any of your ServeRAID 10i, 10is, or 10M adapters
function properly on UEFI-based servers, make sure that the adapter firmware level
is updated to at least 11.x.x-XXX , and the supporting drivers.
Attention: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 38.
2. Turn off the server and peripheral devices and disconnect the power cords.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the
operation information panel, on the light path diagnostics panel, and
LEDs inside the server on the system board; then, see the Problem
Determination and Service Guide for information about how to solve the
problem.
3. Remove the cover (see “Removing the cover” on page 41).
4. Disconnect the signal cables and power cables from the existing SAS/SATA
adapter (if one is installed)
5. Grasp the end of the SAS/SATA adapter next to the power-supply cage while
you press the black plastic tab (next to the power-supply cage) toward the
power supply.
6. Pull up on the SAS/SATA adapter until the SAS/SATA RAID riser-card
assembly disengages from the connector on the system board.
7. Grasp the SAS/SATA adapter and pull it out of the connector on the SAS/SATA
RAID riser-card assembly.
8. Place the ServeRAID-BR10i SAS/SATA adapter into a static-protective
package and put it in a safe place.
9. Touch the static-protective package that contains the new ServeRAID-BR10i
SAS/SATA adapter to any unpainted surface on the outside of the server; then,
grasp the adapter by the top edge or upper corners of the adapter and remove
it from the package.
10. Align the ServeRAID-BR10i SAS/SATA adapter so that the keys align correctly
with the connector on the SAS/SATA RAID riser-card assembly.
12. Tilt the SAS/SATA RAID riser-card assembly slightly and insert the end of the
adapter in the slot on the retention bracket as shown in the following
illustration. Make sure that the SAS/SATA RAID riser-card assembly keys align
correctly with the connector on the system board and press down on the
assembly until it is seated firmly into the connector on the system board.
14. Take the signal cable that is attached to the drive backplane for drive bays 4
and 5 and connect it to the SAS/SATA RAID adapter connector that is closest
to the power supply cage. Connect the other signal cable so that is attached to
the drive backplane for drive bays 0 through 3 and connect it to the other
connector on the adapter.
Note: When you restart the server, you are prompted to import the existing
RAID configuration to the new ServeRAID adapter.
Important: To ensure that any of your ServeRAID 10i, 10is, or 10M adapters
function properly on UEFI-based servers, make sure that the adapter firmware level
is updated to at least 11.x.x-XXX , and the supporting drivers.
Attention: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
Note: When you disconnect the power source from the server, you lose the
ability to view the LEDs because the LEDs are not lit when the power
11. Insert the SAS/SATA adapter into the connector on the SAS/SATA RAID
riser-card until it is firmly seated.
Attention: Incomplete insertion might cause damage to the server or the
adapter.
13. Route the signal cables from the drive backplane over the blue adapter
retention bracket as shown in the following illustration.
Note: When you restart the server, you are prompted to import the existing
RAID configuration to the new ServeRAID adapter.
Note: Removing the heat sink from the microprocessor destroys the even
distribution of the thermal grease and requires replacing the thermal
grease.
v To order an additional optional microprocessor, contact your IBM marketing
representative or authorized reseller.
To install an additional microprocessor and heat sink, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 38.
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables (see “Turning off the server” on page 29).
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 40.
3. Remove the cover (see “Removing the cover” on page 41).
4. Locate microprocessor socket 2 on the system board.
5. Remove the microprocessor 2 air baffle (see “Removing the DIMM air baffle” on
page 43).
6. Rotate the heat-sink release lever to the fully open position and lift the heat-sink
filler off the microprocessor socket.
7. Install the microprocessor:
a. Press down and out on the release lever on microprocessor socket 2 and lift
up the microprocessor release lever until it stops in the fully open position.
c. Lower the rear flange of the heat sink into the opening in the retainer
bracket and press down firmly on the front of the heat sink until it is seated
securely.
d. Rotate the heat-sink release lever to the closed position and hook it
underneath the lock tab.
9. Reinstall the microprocessor 2 air baffle, (see “Replacing the microprocessor 2
air baffle” on page 77).
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
When you are installing the heat sink on the same microprocessor that is was
removed from, make sure that the following requirements are met:
v The thermal grease on the heat sink and microprocessor is not contaminated.
v Additional thermal grease is not added to the existing thermal grease on the heat
sink and microprocessor.
Note:
Microprocessor
Note: If the grease is properly applied, approximately half of the grease will
remain in the syringe.
6. Install the heat sink onto the microprocessor as described in 8 on page 67.
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a with one of these parts, contact a service
technician.
4. Grasp the handle on the rear of the power supply and slide the power supply
forward into the power-supply bay until it clicks. Make sure that the power
supply connects firmly into the power-supply connector.
5. Route the power cord through the handle so that it does not accidentally
become unplugged.
6. Connect the power cord for the new power supply to the power-cord connector
on the power supply.
7. Connect the other end of the power cord to a properly grounded electrical
outlet.
8. Make sure that the ac power LED and the dc power LED on the power supply
are lit, indicating that the power supply is operating correctly. The two green
LEDs are to the right of the power-cord connector.
Note: If your battery and battery carrier are attached with a clip, squeeze the
clip on the side of the battery carrier to remove the battery from the
battery carrier.
c. Press the interposer card down onto the interposer card connector on the
RAID adapter until it is firmly seated.
d. From underneath the RAID adapter, insert the screw that you took from the
bag and tighten the screw to secure the interposer card to the RAID
adapter.
7. Connect one end of the remote batter cable to the interposer card.
8. Install the RAID adapter on the riser-card and install the riser-card assembly in
the server (see “Replacing a PCI riser-card assembly” on page 53).
9. Route the remote battery cable as shown in the illustration, depending on the
PCI slot in which the RAID adapter is installed.
Note: The positioning of the remote battery depends on the type of remote
battery that you install. The long edge of the battery might fit the
Battery
Posts
Posts
Microprocessor 2
air baffle
Battery
mounting
slots
Rings
c. Take the battery retention clip and place it underneath the other tab while
pressing release tab toward the front of the server; then, press it down until
it snaps in place to hold the battery carrier firmly in place.
You must turn off the server before you connect or disconnect cables.
See the documentation that comes with any external devices for additional cabling
instructions. It might be easier for you to route cables before you connect the
devices to the server.
Cable identifiers are printed on the cables that come with the server and optional
devices. Use these identifiers to connect the cables to the correct connectors.
Some optional devices have device drivers that you must install. For information
about installing device drivers, see the documentation that comes with each device.
If the server has an optional RAID adapter and you have installed or removed a
hard disk drive, see the documentation that comes with the RAID adapter for
information about reconfiguring the disk arrays.
For information about configuring the integrated Gigabit Ethernet controller, see
“Configuring the Gigabit Ethernet controller” on page 94.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
network devices might be located here.
– Storage
Select this choice to view or configure the storage device options.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
storage devices might be located here.
– Video
Select this choice to view or configure the video device options.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
video devices might be located here.
v Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the full Setup utility menu only.
Passwords
From the User Security menu choice, you can set, change, and delete a power-on
password and an administrator password. The User Security choice is on the full
Setup utility menu only.
If you set only a power-on password, you must type the power-on password to
complete the system startup and to have access to the full Setup utility menu.
If you set a power-on password for a user and an administrator password for a
system administrator, you can type either password to complete the system startup.
A system administrator who types the administrator password has access to the full
Setup utility menu; the system administrator can give the user authority to set,
change, and delete the power-on password. A user who types the power-on
password has access to only the limited Setup utility menu; the user can set,
change, and delete the power-on password, if the system administrator has given
the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, the system startup will
not be completed until you type the power-on password. You can use any
combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.
When a power-on password is set, you can enable the Unattended Start mode, in
which the keyboard and mouse remain locked but the operating system can start.
You can unlock the keyboard and mouse by typing the power-on password.
If you forget the power-on password, you can regain access to the server in any of
the following ways:
v If an administrator password is set, type the administrator password at the
password prompt. Start the Setup utility and reset the power-on password.
v Remove the battery from the server and then reinstall it. See the Problem
Determination and Service Guide on the IBM System x Documentation CD for
instructions for removing the battery.
v Change the position of the power-on password switch (enable switch 5 of the
system board switch block (SW3)) to bypass the power-on password check (see
Attention: Before you change any switch settings or moving any jumpers, turn
off the server; then, disconnect all power cords and external cables. See the
safety information that begins on page vii. Do not change settings or move
jumpers on any system-board switch or jumper blocks that are not shown in this
document.
The default for all of the switches on switch block (SW3) is Off.
While the server is turned off, move switch 5 of the switch block (SW3) to the On
position to enable the power-on password override. You can then start the Setup
utility and reset the power-on password. You do not have to return the switch to
the previous position.
The power-on password override jumper does not affect the administrator
password.
Attention: If you set an administrator password and then forget it, there is no way
to change, override, or remove it. You must replace the system board.
The next time the server starts, it returns to the startup sequence that is set in the
Setup utility.
To force the server to start from the backup copy, turn off the server; then, place the
J29 jumper in the backup position (pins 2 and 3).
Use the backup copy of the server firmware until the primary copy is restored. After
the primary copy is restored, turn off the server; then, move the J29 jumper back to
the primary position (pins 1 and 2).
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
To start the ServerGuide Setup and Installation CD, complete the following steps:
88 IBM System x3550 M2 Type 7946: Installation and User’s Guide
1. Insert the CD, and restart the server. If the CD does not start, see “ServerGuide
Problems” in the Problem Determination and Service Guide on the System x
Documentation CD.
2. Follow the instructions on the screen to:
a. Select your language.
b. Select your keyboard layout and country.
c. View the overview to learn about ServerGuide features.
d. View the readme file to review installation tips for your operating system and
adapter.
e. Start the operating-system installation. You will need your operating-system
CD.
ServerGuide features
Features and functions can vary slightly with different versions of the ServerGuide
program. To learn more about the version that you have, start the ServerGuide
Setup and Installation CD and view the online overview. Not all features are
supported on all server models.
Note: Features and functions can vary slightly with different versions of the
ServerGuide program.
1. After you have completed the setup process, the operating-system installation
program starts. (You will need your operating-system CD to complete the
installation.)
2. The ServerGuide program stores information about the server model, service
processor, hard disk drive controllers, and network adapters. Then, the program
checks the CD for newer device drivers. This information is stored and then
passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are
based on your operating-system selection and the installed hard disk drives.
4. The ServerGuide program prompts you to insert your operating-system CD and
restart the server. At this point, the installation program for the operating system
takes control to complete the installation.
5.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. From the menu on the left side of the page, click System x support search.
4. From the Task menu, select Install.
5. From the Product family menu, select System x3550 M2.
6. From the Operating system menu, select your operating system, and then click
Search to display the available installation documents.
The IMM also provides the following remote server management capabilities
through the OSA SMBridge management utility program:
v Command-line interface (IPMI Shell)
The command-line interface provides direct access to server management
functions through the IPMI 2.0 protocol. Use the command-line interface to issue
commands to control the server power, view system information, and identify the
server. You can also save one or more commands as a text file and run the file
as a script.
v Serial over LAN
To start using the embedded hypervisor functions, you must add the USB flash
device to the boot order in the Setup utility.
To add the USB flash device to the boot order, complete the following steps:
1. Turn on the server.
If the embedded hypervisor flash device image becomes corrupt, you can use the
VMware Recovery CD that comes with the system to recover the flash device
image. To recover the flash device image, complete the following steps:
1. Turn on the server.
For additional information and instructions, see the VMware ESXi Server 31
Embedded Setup Guide a http://www.vmware.com/pdf/vi3_35/esx_3i_e/r35/
vi3_35_25_3i_setup.pdf
After the virtual media key is installed in the server, it is authenticated to determine
whether it is valid. If the key is not valid, you receive a message from the Web
interface (when you attempt to start the remote presence feature) indicating that the
hardware key is required to use the remote presence feature.
The virtual media key has an LED. When this LED is lit and green, it indicates that
the key is installed and functioning correctly. When the LED is not lit, it indicates
that the key might not be installed correctly.
The blue-screen capture feature captures the video display contents before the IMM
restarts the server when the IMM detects an operating-system hang condition. A
system administrator can use the blue-screen capture to assist in determining the
cause of the hang condition.
Note: The IMM defaults to DHCP. If a DHCP host is not available, the IMM
assigns a static IP address of 192.168.70.125.
2. On the Login page, type the user name and password. If you are using the IMM
for the first time, you can obtain the user name and password from your system
administrator. All login attempts are documented in the event log.
Note: The IMM is set initially with a user name of USERID and password of
PASSW0RD (passw0rd with a zero, not a the letter O). You have
read/write access. You must change the default password the first time
you log on.
3. On the Welcome page, type a timeout value (in minutes) in the field that is
provided. The IMM will log you off of the Web interface if your browser is
inactive for the number of minutes that you entered for the timeout value.
4. Click Continue to start the session. The System Health page provides a quick
view of the system status.
You do not have to set any jumpers or configure the controllers. However, you must
install a device driver to enable the operating system to address the controllers. For
device drivers and information about configuring the Ethernet controllers, see the
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. From the Product family menu, select System x3550 M2 and click Go.
The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.
You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID
1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install the
optional ServeRAID-MR10i SAS/SATA controller, it provides RAID levels 0, 1, 5, 6,
10, 50, and 60 support. If you install a different type of RAID adapter, follow the
instructions in the documentation that comes with the adapter to view or change
settings for attached devices.
When you are using the LSI Configuration Utility program to configure and manage
arrays, consider the following information:
v The integrated SAS/SATA controller with RAID capabilities supports the following
features:
– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)
Use this option to create an integrated array of two disks plus up to two
optional hot spares. All data on the primary disk can be migrated.
– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as
RAID 1E)
Use this option to create an integrated mirror enhanced array of three to eight
disks, including up to two optional hot spares. All data on the array disks will
be deleted.
– Integrated Striping (IS) (also known as RAID 0)
Use this option to create an integrated striping array of two to eight disks. All
data on the array disks will be deleted.
v Hard disk drive capacities affect how you create arrays. The drives in an array
can have different capacities, but the RAID controller treats them as if they all
have the capacity of the smallest hard disk drive.
When you have finished changing settings, press Esc to exit from the program;
select Save to save the settings that you have changed.
Note: Before you format a hard disk, make sure that the disk is not part of a
mirrored pair.
You can also use the ASU program to configure the optional remote presence
features or other IMM settings. The remote presence features provide enhanced
systems-management capabilities.
In addition, the ASU program provides limited settings for configuring the IPMI
function in the IMM through the command-line interface.
Use the command-line interface to issue setup commands. You can save any of the
settings as a file and run the file as a script. The ASU program supports scripting
environments through a batch-processing mode.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
To locate and install a newer version of IBM Systems Director, complete the
following steps:
1. Check for the latest version of IBM Systems Director:
a. Go to http://www.ibm.com/systems/management/director/downloads.html.
b. If a newer version of IBM Systems Director than what comes with the server
is shown in the drop-down list, follow the instructions on the Web page to
download the latest version.
2. Install the IBM Systems Director program.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
documentation that is provided with your IBM product. The documentation that
comes with IBM systems also describes the diagnostic tests that you can perform.
Most systems, operating systems, and programs come with documentation that
contains troubleshooting procedures and explanations of error messages and error
codes. If you suspect a software problem, see the documentation for the operating
system or program.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
100 IBM System x3550 M2 Type 7946: Installation and User’s Guide
Appendix B. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corporation in the United States, other countries,
or both. If these and other IBM trademarked terms are marked on their first
occurrence in this information with a trademark symbol (® or ™), these symbols
indicate U.S. registered or common law trademarks owned by IBM at the time this
information was published. Such trademarks may also be registered or common law
trademarks in other countries. A current list of IBM trademarks is available on the
Web at “Copyright and trademark information” at http://www.ibm.com/legal/
copytrade.shtml.
© Copyright IBM Corp. 2009 101
Adobe and PostScript are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc., in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from IBM.
102 IBM System x3550 M2 Type 7946: Installation and User’s Guide
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
104 IBM System x3550 M2 Type 7946: Installation and User’s Guide
Korean Class A warning statement
J
H jumpers and switches
handling static-sensitive devices 40 on the system board 34
hard disk drive
formatting 96
hard disk drive activity LED 14
hard disk drive status LED 14
K
key, virtual media 9
hard disk drive, installing (hot-swap 2.5-inch) 50
installing 70
hardware service and support 100
heat output 7
heat sink
installing 64, 67
help, getting 99
108 IBM System x3550 M2 Type 7946: Installation and User’s Guide
L N
LED NMI button
ac power 25 on the light path diagnostics panel 17
dc power 25 NOS installation
Ethernet-link status 26 with ServerGuide 90
for CD-RW/DVD drive activity 14 without ServerGuide 90
for Ethernet activity 15 notes 5
for hard disk drive activity 14 notes, important 102
for hard disk drive status 14 notices 101
integrated management module 27 electronic emission 103
power-on 15 FCC, Class A 103
rear 25 notices and statements 5
system information 16
system locator 15
system-error 16 O
rear 25 obtaining
system-locator the IP address for the IMM 93
rear 26 online documentation 2
LED, online publications 4
enclosure manager heartbeat 27 operator information panel
IMM heartbeat 27 controls and LEDs 15
LEDs operator information panel release latch 15
on the power-supply 26 optical drive
and detected problems 26 specifications 7
on the system board 37 optional device connectors
LEDs, system pulse 27 on the system board 38
light path diagnostics 10 options
light path diagnostics LEDs 18 installing 31
light path diagnostics panel
checkpoint code display 17
controls and LEDs 16 P
location 15 password 86
NMI button 17 administrator 86
local area network (LAN) 10 power-on 86
LSI Configuration program 95 PCI
slot 1 25
slot 2 25
M PCI expansion slots 7
management, system 8 PCI Express riser-card assembly
memory 9 replacing with a PCI-X riser-card assembly 57
specifications 7 PCI riser slots
memory installation sequence installation configurations 55
for non-mirroring mode 45 supported configurations 56
memory mirroring PCI riser-card assembly
description 45 replacing 53
DIMM population sequence 47 PCI-X riser-card assembly
memory module replacing with a PCI Express riser-card
installing 44 assembly 58
memory support 10 power
menu choices power-control button 15
for the Setup utility 83 specifications 7
microprocessor 9 supply 7
and thermal grease 67 power features
installing 64, 65 of the server 28
specifications 7 power on and working inside the server 40
microprocessor 2 air baffle power supply
removing 42 installing 68
mirroring mode 45 power-on
LED
rear 25
Index 109
power-on LED 15, 28 server controls, LEDs, and power 14
power-on password 85 server firmware
Power-supply LEDs 26 updating 65
presence detection button 15 server rear view 25
server shutdown 29
server, front view 14
R ServeRAID support 11
rack release latches 14 ServeRAID-BR10i controller
RAID array replacing 59
creating 96 ServeRAID-MR10i controller
RAS features 11 installing 61
rear view ServerGuide
of the server 25 features 89
redundant NOS installation 90
cooling 11 setup 89
Ethernet connection 11 using 88
NIC 11 ServerGuide CD 2, 10
Redundant serviceability 11
Ethernet capabilities 12 Setup utility
hot-swap power supplies 12 menu choices 83
redundant array of independent disks (RAID) starting 82
adapter 50 using 82
reliability 11 shutting down the server 29
remind button 17 slots
remote battery, RAID adapter PCI expansion 7
installing 72 SMP 9
remote presence feature 9 software service and support 100
using 93 specifications 6
removing standby mode 28
microprocessor 2 air baffle 42 starting
removing the cover 41 the backup firmware 88
replacing the Setup utility 82
a CD/DVD 51 statements and notices 5
a PCI riser-card assembly 53 static-sensitive devices
the cover 78 handling 40
the IBM ServeRAID-BR10i controller 59 support, web site 99
replacing a PCI Express riser-card assembly SW3 switch block description 36
with a PCI-X riser-card assembly 57 switch block 36
replacing a PCI-X riser-card assembly switches and jumpers
with a PCI Express riser-card assembly 58 on the system board 34
reset button 17 symmetric multiprocessing 9
system
error LED front 16
S locator LED, front 15
Safety Information 5 system-error LED
SAS/SATA IDs rear 25
for hot-swap drives 51 System
serial connector 26 information LED 16
serial number 2 system board
server LEDs 37
configuring 81 switches and jumpers 34
offerings 8 system board external connectors 33
power features 28 system board internal connectors 32
turning it off 29 system board optional devices connectors 38
turning it on 28 system pulse LEDs 27
working inside with the power on 40 system reliability guidelines 39
server , backup firmware system-locator
starting 88 LED
server components 31 rear 26
server configuration systems management 8, 11
updating 79
110 IBM System x3550 M2 Type 7946: Installation and User’s Guide
systems management tool working inside the server
IBM Systems Director 13 with the power on 40
systems-management
Ethernet connector 26
X
X-Architecture technology 9
T
telephone numbers 100
temperature 7
thermal grease 67
TOE 7
trademarks 101
turning off the server 29
integrated baseboard management controller 30
turning on the server 28
U
United States electronic emission Class A notice 103
United States FCC Class A notice 103
UpdateXpress System Packs 13
updating
IBM Systems Director 97
server firmware 65
Systems Director, IBM 97
the server configuration 79
USB
connector 15, 26
using
embedded hypervisor 92
LSI Configuration program 95
the boot manager program 88
the remote presence feature 93
the Setup utility 82
Utility program
IBM Advanced Settings 97
utility, Setup
menu choices 83
starting 82
using 82
V
video connector
front 15
rear 26
video controller, integrated
specifications 7
virtual media key
installing 70
virtual media key, support 9
W
Wake on LAN feature 28
web site
publication ordering 99
support 99
support line, telephone numbers 100
what the server offers 8
Index 111
112 IBM System x3550 M2 Type 7946: Installation and User’s Guide
Printed in USA