Training Manual

Indian Railway Traffic Service

Probationary Training - IRTS 2010 Exam Batch

INDIAN RAILWAYS INSTITUTE OF TRANSPORT MANAGEMENT LUCKNOW

Training Manual
Indian Railway Traffic Service
Probationary Training - IRTS 2010 Exam Batch

INDIAN RAILWAYS INSTITUTE OF TRANSPORT MANAGEMENT LUCKNOW

GANDHIJIS TALISMAN
I will give you a talisman. Whenever you are in doubt or when the self becomes too much with you, apply the following test. Recall the face of the poorest and the weakest man whom you may have seen, and ask yourself, if the step you contemplate is going to be of any use to him. Will he gain anything by it? Will it restore him to a control over his own life and destiny? In other words, will it lead to swaraj for the hungry and spiritually starving millions? Then you will find your doubts and your self melt away.

Grant me the serenity to accept the things I cannot change, courage to change the things I can, and wisdom to know the difference.

TRAINING OBJECTIVES
To familiarise Officer Trainees with the Indian Railways Vision and Mission areas, core business areas and the requirements from a Traffic Officer to handle the responsibilities and to equip them with the basic professional skills and knowledge required for their job. To promote all round development of the personality of Officer Trainees intellectual, moral, social, physical and aesthetic. To familiarise them with the Indian Railways as a large evolving organisation with multifarious, interdependent technical operations. To acquaint the Officer Trainees with the seven Principles of Public Life essential for Good Governance: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty and Leadership. To foster the attitudes and values that every civil servant should possess.

OUR COMMITMENT
To provide exposure to the best teaching material and resource persons to facilitate your professional, intellectual and emotional growth. To be courteous, friendly and responsive to your needs and aspirations. To be impartial, principle-centered and value-driven. To provide you with an environment of inquiry and freedom, but yet imbued with discipline, to foster your professional growth.

Official Website of India Railways Official Website of IRITM Official Website of IRTS Indian Railways Passenger Reservation Enquiry Course Directors e-mail ID 3

www.indianrailways.gov.in www.iritm.indianrailways.gov.in www.irts.org.in www.indianrail.gov.in [email protected]

COURSE DESIGN
The Course is a transition from the academic world of the college and universities to the structured system of the transportation world of Indian Railways. The course is designed in a manner so as to achieve the objectives outlined by arranging a combination of academic inputs, field learning and co-curricular activities. During this transition we shall endeavor to provide appropriate training inputs which would be useful to officers in understanding the basic concepts of Railway functioning and the rules and regulations which are necessary for effective performance in Indian Railways. Officer Trainees shall also acquire the personality traits and attitudes necessary for effective functioning and also to learn to harness the productive potential of Indian Railways staff.

ACADEMIC INPUTS
Broad Academic contents of the Probationary Training: Freight and Passenger Operations & Business training based on the following broad categorization: Operating Phase I Operating Phase II Commercial Phase I Commercial Phase II

Other areas of study would be : Safety Finance & Accounts Audit, Vigilance Computers Systems & IT Stores Security Personnel Management and Establishment Mechanical Engineering Civil Engineering Signal & Telecom Engineering Electrical Engineering Research And Development Public Relations

TRAINING OVERVIEW
S.N. 1. 2. 3. 4. 5. 6. Joining at IRITM Foundation Course at Railway Staff College, Vadodara Phase 1 at IRITM Zonal Railway Training Institute Phase 2 at IRITM Field Training : Operating, Commercial & Control Training Divisional attachment Coal, Steel and Iron Ore Loading Divisions on SER/ECoR/SECR/ER/ECR 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 19. 20. 21. 22. 23. 24. 25. 26. Visit To Core Areas-Suburban & Konkan Railway Visit To Core Areas-Food Grain Loading Area & POL Traffic Accounts Office Station Inspection With TIA & DCPM Office (Cash Office) Cement & Fertilizer, Sidings, Rail Side Warehousing(PFT) Visit to Ports IT Classes by CRIS Carriage &Wagon Depot Delhi Metro Rail Corporation & CONCOR Railways Claims Tribunal Catering & Tourism Visit to Centralized Training Institutes-IRICEN,IRIMEE, IRISET, IRIEEN , C-TARA IC Centre of Governance ,Panchgani Management Training Induction Courses at Railway Staff College/ Vadodara Zonal Railway Attachment Project Presentation & Review of Training at IRITM Parliamentary Attachment Railway Board Attachment, IRCTC, CRIS LBSNAA, NPA, Indian Audit and Accounts Academy, Postal Staff College, CBI Academy, Customs & Central Excise Academy, Forest Academy TOTAL 1 Week 1 Week 1 Week 1 Week 1 Week 2 Weeks 1 Week 1 Week 1 Week 1 Week 6 Weeks 1 Week 4 Weeks 4 Weeks 3 Weeks 1 Week 1 Week 1 Week 4 Weeks Training Items Training Period 1 Week 10 Weeks 8 Weeks 6 Weeks 7 Weeks 10 Weeks

78 WEEKS

WEEKLY SCHEDULE UPTO JUNE 2012

WEEK 1 PERIOD 12.12.11 16.12.11 PLACE IRITM SUBJECTS Introduction to Indian Railways & Indian Railway Traffic Service , Role of Traffic Department in Indian Railways Railway Foundation Course

2-11

19.12.11 23.02.12

Railway Staff college, Vadodara IRITM + One week field visit (Phase I)

12-16

27.02.12 30.03.12 (Field Visit 05.03.1209.03.12)

Introduction to Railway Act Operating : Train Operations & Staffing. Control functions. Passenger Train Operation. Time Tabling Freight Train Operation. Modern Technology Tools in Train Operations.

Commercial: Function and Organization of Commercial Department Booking & Reservation(Passenger Segment) Modern Technology Tools in Commercial Business. Ticket Checking, Inspections, Frauds and Embezzlements Coaching Business Parcel & Luggage. Passenger Amenities. Freight Business. Claims. Safety: 17-22 23-24 25-26 27-29 02.04.12 11.05.12 14.05.12 25.05.12 28.05.12 08-.06.12 11.06.12 29.06.12 ZRTI Udaipur & Chandausi Phase I (contd.) IRITM Module on GSR Preparation of Station Working Rules (SWR) Preparation of Engineering and Signaling plan Non Interlocked working Accidents & Investigation

Training in basics of Transportation Field Visit/ Yard Training Phase I Examination Valediction IRTS 2009 Exam Batch Centralized Training Institutes or Field Training

Note: This is a broad, indicative schedule. Changes and additions, if any, would be advised at appropriate time during the course of training.

Tell me and Ill Forget; show me and I may remember; involve me and Ill understand Chinese Proverb

FIELD TRAINING DIARY

Each Trainee is required to maintain a field training diary. This will need to be filled in by the trainee officer based on field observations and learning, and extensive train travel experience. The contents of the field diary should be analytical and convey some real learning instead of superficial comments. Diary contents would be evaluated out of 10 marks by the nominated faculty.

SESSION TIMINGS
Classes will be of 55/50 minutes duration both in the forenoon and in the afternoon, interspersed with a 5 minute break in between. Tea Breaks would be of 20 minutes duration. The session plan for each day will be as follows: Forenoon: Session I Classes 1 2 Tea Break II 3 4 11.40-12.35 12.40-13.30 Timings 9:30-10.25 10.30-11.20

LUNCH: - 13:30 to 14:30 Afternoon: Session III Classes 5 6 Tea Break IV 7

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Timings 14.30-15.25 15.30-16.20

16.45-18.00

OUR EXPECTATIONS
PUNCTUALITY: We believe that punctuality forms the basic fulcrum around which discipline revolves. We expect that you will reach the venue of any scheduled event, academic or otherwise, five minutes ahead of time and will be seated in your allotted place-position at least five minutes before the event. This is our first expectation from you and we hope that you will not give us any occasion to remind you of it during the course. ABSENCE: Absence from the class or any other duty will immediately invite a memo from course director to the concerned probationer. If explanation is not satisfactory, officer will be treated as on leave. Repeated instances will invite further disciplinary action. BEHAVIOUR: We expect the highest standards of behaviour and decorum, befitting an officer - both inside and outside the Institute. We expect you to be courteous and well mannered towards each other, with staff and with the faculty. PARTICIPATION: This is your course. What you get out of it will depend a good deal on what you put into it. We would like you to participate fully in all the activities that make-up the Course. Do let us know where the bottlenecks are or where you see a possibility for further improvement. When you participate in classroom discussions we expect you to be polite and considerate to all others present. DISCIPLINE: Discipline is non-negotiable. As civil servants, a strict code of conduct and norms of behaviour bind each of us. We expect you to follow the code of conduct and these norms of behaviour in letter and spirit and set for yourselves the highest standards. DRESS CODE: Male probationers are to wear shirt, trousers, socks and shoes whenever they enter the administrative building and mess during working hours (0930-1800). Corresponding dress for lady probationers is sarees/salwar suits. Casual wear such as Jeans, T-shirts, sweat shirts, sandals, floaters, slippers, etc. is not permitted in the classrooms and administrative building at any time. On formal occasions (visits of any officer of the rank of General Manager and above or on any occasion notified by the administration as such) male probationary officers will wear IRTS tie and lady probationary officers will wear sarees in sober colors. During winter, male officers will wear ties and coat/jacket on formal occasions. Any one not adhering to the dress code will not be permitted to attend the class and would be liable for action as applicable in the case of absence from class. All Probationary Officers will wear their I-cards/Lapel Card during working Hours.
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CELL PHONES: All cell phones are to be switched off in the class room. Any cell ringing will invite an immediate fine of Rs.100/- towards Alumni Association. LEAVE: Normally no leave is permitted while at IRITM. In case of emergency, applications for casual leave have to be submitted to Course Director at least 1 day in advance. Officers can proceed on leave only after leave has been sanctioned to them. In case any trainee while at IRITM is availing leave, they will be required to submit their duty card pass at IRITM. MESS/HOSTEL ETIQUETTE: During working hours Officers Trainees are to wear notified attire in the Mess. Casual attire is permitted only for Dinner and on Weekends. Officers are expected to maintain decorum in the Mess. Services of catering, sanitation and other staff for running personal errands of probationers are not permitted. Room service in catering is also not permitted except when the probationer is on sick leave.

BEHAVIOUR DURING GUEST LECTURES

Never leave the class till the guest speaker leaves. Courtesy demands that you rise from your chairs at the end of the session and wait till the guest speaker leaves the room. While we encourage you to put up questions to the Guest speakers, please learn to be careful in framing of the same and the need to be polite and dignified. Please remember that they are the guests of the Institute and have to be given due respect and regard. They also have the highest expectations from you.

STANDARDS FOR CONDUCT AT IRITM

GENERAL CONDUCT: Residence in the campus is compulsory. Officer Trainees should not play loud music in their rooms or speak loudly in lounges or the corridors. Keeping or consuming alcoholic drinks in the hostel is not permitted. Inebriated conduct will invite expulsion from the course and action under Conduct Rules. Smoking is not permitted in class-rooms, mess, or in the auditorium. The entire range of activities at the Institute, including co-curricular and extra-curricular activities, are integral parts of the course and Officer Trainees are required to take active part in all of them. Redressal of grievances, if any, should be sought within the Institute. A direct representation to the Ministries of the Government of India, without going through the proper channel, violates the Conduct Rules.

CONDUCT IN CLASS: Officer Trainees are assigned specific seats in the lecture halls. Each Officer Trainee is expected to take the assigned seat before the session commences. Attendance would be taken in accordance with the seating arrangement. The Institute encourages freedom of expression and diverse viewpoints. Alert and active participation in class room sessions is encouraged and expected. Politeness in discussions is a hallmark of an officer. You are expected to listen carefully to the views of others and raise your hand to be called upon by the presiding officer, before making any points of your own. Officer Trainees are also free to meet faculty members after the class, to seek any further clarifications.

Conduct is three fourths of our life and its largest concern Arnold Mattew

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SEVEN PRINCIPLES OF PUBLIC LIFE

SELFLESSNESS
Holders of public office should take decisions solely in terms of the public interest. They should not do so in order to gain financial or other material benefits for themselves, their family, or their friends.

INTEGRITY
Holders of public office should not place themselves under any financial or other obligation to outside individuals or organizations that might influence them in the performance of their official duties.

OBJECTIVITY
In carrying out public business, including making public appointments, awarding contracts, or recommending individuals for rewards and benefits, holders of public office should make choices on merit.

ACCOUNTABILITY
Holders of public office are accountable for their decisions and actions to the public and must submit themselves to whatever scrutiny is appropriate to their office.

OPENNESS
Holders of public office should be as open as possible about all the decisions and actions that they take. They should give reasons for their decisions and restrict information only when the wider public interest clearly demands.

HONESTY
Holders of public office have a duty to declare any private interests relating to their public duties and to take steps to resolve any conflicts arising in a way that protects the public interest.

LEADERSHIP
Holders of public office should promote and support these principles by leadership and example.

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PROJECT ASSIGNMENT AND GROUP PRESENTATIONS

IRITM places emphasis on experiential learning and report writing skills. Trainees would be allotted specific projects on important topics during the course of the Training. They will be required to present these reports in written as well as oral form in small groups .Schedule for project presentation would be indicated in the weekly time table.

AWARDS AND PRIZES

IRITM has instituted the following awards and prizes based on the assessment of the performance of the IRTS probationers during the training period. These would be presented during the Valediction Ceremony at the end of the Probation period. 1. Best Probationer 2. Esprit The Corps 3. Best Academic Performance 4. Best Sportsperson

OFFICE BEARERS OF THE BATCH

The probationers are required to select the following office bearers through nominations/voting: 1. Class Representative(CR) 2. Secretary Mess Club + 3 Mess duty Officers 3. Secretary Sports Club 4. Secretary Cultural Club 5. Secretary Social Service Club 6. Secretary Environment Club 7. Secretary Literary Club

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EXTRA CURICULAR ACTIVITIES

Each probationer require to give his/her preferences to any of the following six clubs 1. Cultural Club 2. Social Service Club 3. Environment Club 4. Literary Club 5. Sports Club

ALUMNI ASSOCIATION
AIMS & OBJECTIVES To enable the alumni to participate in activities which would contribute to the general development of the Institute. To contribute towards the welfare of the alumni. Contribution towards Alumni Association of Trainee is required to be made. .100 /- from each Officer

FACILITIES AT IRITM
Fully equipped computer lab with internet facility. Well stocked library (5000 plus books, 40 subscription journals/ magazines). Outdoor and Indoor Games facilities, Swimming pool & Gymnasium. SBI ATM & Coin Dispensing Machine. A.C. Bus for weekend /field trips. Extensive landscaped campus, walking tracks.
Dont walk in front of me; I may not follow. Dont walk behind me; I may not lead. Just walk beside me and be my friend - Albert Camus

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Railway Week Function - IRTS Probationary officers of 2009 batch with Sri B.L. Joshi HE Governor of Uttar Pradesh April 16, 2011

Valedictory Function - IRTS Probationary officers of 2008 batch with Sri M.S. Gujral, Former CRB & Sri Shri Prakash, Former Member Traffic 14

Club Activities

Environment

Social Services Health checkup & Education

Cultural

Sports
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Literary

FACULTY PROFILE

Mrs. Ashima Singh IRTS, 1979 Director IRITM

Sri Ajaya Pratap Singh IRTS, 1985 Dean IRITM

Qualifications & Experience M. A. (Political Science), LLB, Diploma in French Language, Photography & Journalism from Allahabad University Worked as DRM/LJN Division, Executive Director/ RDSO, Sr.DCM/LKO, Visiting Faculty member of IIM. Paper presented in various national & international Journals

Qualifications & Experience M. A. (Political Science), University of Allahabad Worked as Addl. DRM/LKO /Northern Railway, CCM /Freight Marketing, NER, Sr. DOM /LJN, Dy. COM /NER, Dy. CCM /Catering/NER, DCM & DSO/Sonepur Division

Dr. Kalpana Dube IRAS, 1987 Sr. Prof. (PPP & Finance)

Sri Ashwini Srivastava IRTS, 1997 Professor (Disaster Management)

Qualifications & Experience MBA (1982-University of Lucknow), PhD (2003) Jamna Lal Bajaj Institute of Management Studies, University of Mumbai. Worked as Dy. Director /LBSNAA, Mussorie, Director/Finance, RDSO, Sr. DFM /LKO/N. Rly., Dy. FA&CAO /WR, ADFM/Mumbai Division

Qualifications & Experience M.A from JNU, New Delhi Worked as Sr. Divisional Commercial Manager/MB, Sr. DOM/LKO/NR, Secretary to GM / NER / GKP, Area Manager/GKP, Assistant Operations Manager/ Sonepur Division

Sri Rajesh Kumar IRTS, 1997 Prof. Administration

Sri Akhilesh Kumar Pandey IRTS, 1997 Prof. Operations

Qualifications & Experience Bachelor of Arts Worked as Dy. COM /NCR, Sr. DOM /RNY/NFR, Area Manager /BPB/NFR, Area Manager /KIR/NFR, AOM/KIR/NFR

Qualifications & Experience M. Sc (Botany) Worked as Dy COM/NER, DOM/LJN/NER, DCM/LJN/ & BSB, NER, Sr. Traffic Manager/ NER/GKP, Secy. / CCM/NER, AOM / Samastipur

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FACULTY AT IRITM
NAME Smt. Ashima Singh Sri A.P. Singh Dr. Kalpana Dube Sri Ashwini Srivastava Sri Rajesh Kumar Sri A.K. Pandey Director Dean Sr. Prof. (Finance & PPP) Prof. (Disaster Management) & Course Director [IRTS(P)-2010 batch] Prof. (Administration) Prof. (Operations) DESIGNATION E mail [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] CUG No. 9794862000 9794862001 9760530902 9794862003 9794862002 9794862004

STAFF AT IRITM
Name Kuldeep Kumar A.K. Srivastava Arnold Rebello Dharmendra Verma Sukhbir Singh A.K.Srivastava Chandan Bhattacharjee Madan Sen Manoj Pandey Awadhesh K. Singh Kishor Mehta Vijay Kulshreshtha M A J Ansari Pradeep Padalia Manish Mishra Pawan K.Sharma Ajab Singh Chandrashekhar Vijay Shashi Rahul Gupta IRTS Training IRTS Training, New Academic Block, Disaster Mgmt. Courses, Sports PS to Director PA to Director Procurement & Stock Finance, TA Bills Training ,Special Courses of Traffic Costing Staff Establishment & Transport, Passes/PTOs Library Hostel & Mess, Horticulture PPP Cell, Infra & PPP Courses, Publications Administrative Work Reservation, PRS Training, S&T Complaints Logistics & IT Courses, New Facilities, IT, Works Programme & website ORH, Civil & Electrical Maintenance, Security PRS, Horticulture, Catering & ITC Courses IRTS Training JE/ Telecom PS to ED PS to Dean Allotted Work e-mail ID [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] chandrashekhar.shekhar [email protected] [email protected] [email protected] CUG 9794862009 9794845641 9794862008 9794862005 9794862006 9794839439 9794862007 9794862010 9760530903 9794862011 9794862012 9794839437 9794862014 9760530904 9794862013 9794839438 9794845640 9794833833 9794845643 9794845642

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IRITM EMBLEM & MOTTO

Vayam Rashtre Jagreyam

The IRITM emblem has been designed on the basis of the following concepts: i. ii. iii. iv. v. vi. The wheel on rail, i.e. the rail-wheel interaction, which is the basis of all railway transportation. The wheel has 16 spokes representing the 16 Zonal railways. The Gyana Deepam represents the light of learning, signifying the objectives for a training institution imparting wisdom. The wheat stem with the kernel-cob is a very secular symbol of prosperity and well-being in the Indian society. The motto Ok;a jk"Vs tkx`;ke is taken from Yajurveda (9:23). The exact Hindi meaning of this exhortation is

ge jk"V ds izfr tkx`r gksaA

IRITM draws sustenance and strength from the noble objectives enshrined in this motto and the emblem.

Indian Railways Institute of Transport Management

(Government of India Ministry of Railways) Hardoi By- Pass Road, P.O. Manak Nagar, Lucknow (UP) - 226011 Tele: (BSNL) 0522-2471961, (Rly) 48150, 48118, Fax : 0522-2471961 website : www.iritm.indianrailways.gov.in