Research Methodology
Research Methodology
TO WHAT ATTENTION TO THE CASE BY NAMUYOMBA NORAH 07/U/3537/PLD/PD EXTENT DO ORGANISATIONS PAY ETHICAL ISSUES IN PROCUREMENT? STUDY: KAMPALA CITY COUNCIL
A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILMENT FOR AWARD OF A BACHELORS DEGREE OF PROCUREMENT AND LOGISTICS MANAGEMENT OF KYAMBOGO UNIVESITY. Supervisor: MR.KWIKIRIZA RONALD MARCH 2010
DECLARATION
I certify that, accept where references are quoted or made, this work is the outcome of my original effort and that the best of my knowledge it has not been offered for an award in any other university. Signature NAMUYOMBA NORAH Date.
APPROVAL
The research approval is now ready for an examination with my approval as the university supervisor. Signature Mr. Kwikiriza Ronald Date
ACKNOWLEDGEMENT
CHAPTER ONE
1.0 INTRODUCTION
This proposal is about the extent to which organizations pay attention to ethical issues in procurement and the case study is Kampala City Council (KCC). This chapter presents the preliminary sections of the proposal and in broader sense include the following; background of the study, problem statement, general objective, research questions, definition of terms, scope of the study and motivation.
1.1
Globally, ethical codes of conduct are not a new phenomenon. They originate from a Latin verb rumpere which means moral/ethical code or administrative law. The person who breaks the rumpere deprives from their recognized benefit for himself/ herself, family, tribe or some other group. (Kempe and Chikulo 1999:18) In Uganda, procurement is a new phenomenon and originally it was in the hands of the central tender boards which excluded districts until 1997. In May 1998, a task force of 12 members was set up by the government due to the influence of the donor community and global revolution. In 2001, a country procurement report was carried out with the support of the World Bank (WB). These reforms that started way back in 1998 culminated in to the birth of the Procurement and disposal of public assets act (1) 2003. Public officials in the procurement and disposing unit are required to possess a high degree of professional ethics in the execution of their duties. The PPDA emphasizes honesty, probity, accuracy of information, confidentiality, high level of competence, integrity and warns them of conflict of interest. (PPDA (1) 2003: 93) Abuse of office and lack of ethics have proliferated in Africa due to absence of transparency in management of public affairs coupled with lack of accountability. (Muganda 1997: 79) Lack of ethics breeds corruption in the public and private sector. Corruption is not a recent phenomenon in Uganda; it is as old as mankind.
According to transparency international corruption indices of 2004 and 2005, corruption was at high level globally. Out of 146 countries surveyed in 2004.106 countries scored less than 5/10 and 60 scored less than 3/10, this implied that there was high corruption. In 2005, 117 out of 146 countries scored less than 3/10. In Uganda, the increased complaints from the general public and the continuous appearance of the City Council authorities before the Public Accounts Committee (PAC), due to the misappropriation of funds and failure to follow the rules and procedures stipulated by the PPDA in tendering and sell of Local Government assets, and acquisition of property, has showed absence of attention being given to ethical issues in procurement. Looking at all the occurrences there have been this has placed Kampala City Council among the most corrupt institutions in Government. Because of the breakdown of systems of control, accountability and management in the 1960s and 1970s, the anti- corruption legal framework was thought about. This saw the subsequent enactment of the prevention of corruption act in 1970, the penal code act and the leadership act in 2002.
1.2
Although a lot of literature has been published about ethical issues, in actual sense little has been done to ascertain how much attention organizations at both central and local government give to ethical issues. Even when training has been provided to procurement staff regarding the benefits of ethical issues, it appears not to have significant effect on their performance as there is continuous failure to improve their attitude towards work, increasing cases of corruption, lack of confidentiality with information, tendering irregularities, and a general misuse of office especially by top procurement officials. This has therefore prompted the researcher to examine the extent to which organizations pay attention to ethical issues in procurement.
1.3
RESEARCH OBJECTIVES
1.4
RESEARCH QUESTIONS
Do organizations have policies regarding ethical codes of conduct in general: if yes, are they followed and if no, what is being done? Are there any incidences where public officers in the procurement department conflict in the course of executing their duties? What relationship do procurement officers in organizations have with their suppliers and the subsequent contract awarding?
1.5
the procurement and disposing unit (PDU) and the user departments and also supplying to them questionnaires.
1.7
The findings of the study will assist the following; Government and non-governmental organizations to reconsider the contribution of ethics in relation to procurement in form of reduction in expenditure since procurement is strategic in any organization. Academicians, consultants and other researchers will use the findings of this study as a guideline in their research and in the execution of their duties. The study will help in strengthening procurement in both the private and public sectors as the findings will be used to evaluate the performance of procurement staff.
1.8
DEFINITION OF TERMS
The following terms have been used frequently in the research proposal and it was desired to define them. Ethics, procurement and corruption Corruption; this is the misuse of public power for private profit. (Encyclopedia of social sciences) Transparence International(TI) defines corruption as the misuse of entrusted power for private gains private gain must be interpreted widely, including gains accruing i.e. to an economic actors close family members, political party and in some cases to an independent organization or charitable institution in which the economic actor has a financial or social interest Ethics; this is the moral or professional conduct They are moral principles or values that guide officials in all aspects of their work Procurement; refers to the acquisition of works, goods or services by purchase, hire, lease, rent It also refers to the acquisition of consumption or investment good or service, from pencil, bed sheet, and aspirin for hospitals, gasoline for government cars, the acquisition of car and truck fleets, equipment for school and hospitals, machinery for force account used by government departments, other light and heavy equipment or real estate to construction, advisory and other services.(Hand book for curbing corruption in public procurement) It also refers to the acquisition of goods, services or works by procuring and disposing entity(PDE) from the supplier in accordance with the Law Authority; it means the public procurement and disposal of public assets authority established by section(5) of the PPDA Act
The literature review shall be obtained from the internet, other researchers work, academicians work, journals, text books, magazines. In brief, this chapter covers the meaning of ethics and procurement, ethical issues in procurement and the extent to which organizations pay attention to ethical issues in procurement. Reviewing of literature involves systematic identification, location and analysis of documents containing information related to the research problem. It provides a good understanding of the research topic, reviews theories that inform the topic investigated and identifies research gaps in which to locate my study.
2.1
Affects
Extraneous variables Working environment Political atmosphere Remuneration Resources available Leadership style In the above framework, the selected relationship is one to many. For example, the relationship between ethics and contract awarding, the relationship between ethics and supplier relationship, the relationship between ethics and tendering in the procurement department in organizations. Ethical issues are the independent variable whereas procurement function is the dependent variable. There are also extraneous variables that start acting as the independent variable is affecting the dependent variable. They can on their own affect the dependent variable as well.
Compton and Jossep (1995) define procurement as the obtaining by various means (e.g. loan, transfer, hire purchase) of supplies and service with or without consideration Van Weele (1996) defines procurement as including activities required in order to obtain the product from the supplier and get it to the market where it is actually used. It encompasses the purchasing function, store, traffic and transportation, incoming inspection and quality control and assurance. Some firms also include salvage and management of environmental issues in procurement. Kintu (2004) defines public procurement as the acquisition by public bodies such as government departments, ministries, municipalities and local governments of various goods and services that they need for various activities.
2.3 ETHICAL ISSUES IN PROCUREMENT An Ethical issue can be seen as a problem, situation or opportunity which has several possible options and where each must be evaluated as right or wrong, ethical or unethical. Aguilar (1994:33) states that managers should be sensitive to ethical contents of business decisions and operational activities. Ethical issues in the field of procurement include the codes of conduct, integrity, transparency, accountability, economy and efficiency, value for money.
interest and favoring of relatives or friends in appointments or promotions are prohibited and regular sensitization, training, refresher training for all staff and students (capacity building) are encouraged. According to transparency international, clear rules and processes for sanctions should be in place in case of violations and prompt investigation upon suspicion and sanctioning is essential . Commitment to transparent and comprehensive book-keeping and a prohibition of off the books accounts, both domestically and internationally
2.3.1 Integrity
Integrity means that the procurement processes are honest and in compliance with the respective laws, that the best available, most suitable technical expertise is employed in a nondiscriminatory manner, that fair and open competition leads to a quality product at a fair price (value for money), and that the product takes into account the legitimate aspirations and concerns of all the stakeholders. Employees involved in procurement and acquisition process, play an important role in preserving the integrity of government contracting and assuring fair treatment of bidders, offerors and contractors. (Transparency International)
2.3.2 Transparency
Transparency means that laws, regulations, institutions, processes, plans and decisions are made accessible to the public at large or at least to representatives of the public so that processes and decisions can be monitored, reviewed, commented upon and influenced by the stakeholders, and decision makers can be held accountable for them. It is essential that transparency be created from the very beginning so that potentially every step in the long decision-making process can be viewed and influenced in a timely manner. Transparency needs to pervade all steps in the procurement cycle, from the earliest decision making by the respective authority about a new purchase or investment throughout the entire process of preparing the project economically and technically, the selection of the consultants, suppliers or contractors, the awarding and execution of the contracts and the final accounting and auditing phase. (Transparency international)
Transparency in this context is not achieved by grudgingly allowing access to some internal documents to selected people. Transparency requires that the government or project agency (the principal) voluntarily and proactively provide full public information through the print and electronic media about the potential options, plans, designs and programmes. Transparency also means that all the stakeholders of a major investment are fully informed and consulted about all aspects of the project. For example, on large dam projects it is essential that the affected population (those affected by potential resettlement as well as by upstream and downstream changes in the water flow regime) at large be allowed and indeed encouraged to participate in the process. It may be necessary to reach out directly to them through visiting teams. Experience of a few countries demonstrates that a series of well-publicized open public hearings (see below Section 3.3) is a particularly effective means to spread information and to obtain the stakeholders commitment, contributions and support for a large project, and to avoid misguided decisions. The transparent process may appear time-consuming and costly at the outset, but it is irreplaceable and will, in fact, save time as well as costs in the longer run. Projects which were prepared in secrecy, or with severely limited information for the stakeholders, often eventually run into public resistance or turn out to be tainted by corruption and are then sometimes held up for years.(Transparence International)
2.3.3 CONFINDETIALITY Procurement staffs have access to sensitive information on tender and contract prices product comparisons, product quality and supplier performance. This sensitive information must not be disclosed except on a need-to-know basis. Suppliers should feel comfortably assured that the same care is taken with their information as with the organizations own. Care should also be taken that information or ideas from one supplier are not passed on to the other, with out that suppliers written consent. Survey or enquiries from out side the organization for price checking or the so called budget quotes information should be referred to the Head of the Department or a member of the senior management who will need to consider their validity (PPDA (1) 2003 Section 47
2.3.4 Accountability
Accountability means that governments, public (government owned or controlled) institutions or corporations and individual officials, on one hand, and companies, company executives and agents or other individuals acting on behalf of companies, on the other hand, must be accountable for the correct and complete execution of their tasks and duties and for the decisions and actions being made in their area of responsibility. Procedures enabling full accountability should be systematic and dependable. Records explaining and justifying all decisions and actions should be created and maintained. Wherever violations of legal or contractual obligations occur, the perpetrator must be taken to task - by disciplinary, contractual, civil and/or criminal sanctions, as appropriate. Negligence in enforcing accountability will quickly erode integrity. The parties called to action in this context include governments, public institutions and officials, national or international financial institutions, contractors in the widest sense (i.e. private companies or individuals, governments or public institutions acting as contractors offering the supply of goods, contracting, consultancy or other services), stakeholders and also Civil Society organizations.
for larger contracts may require complex committee and review processes. However, bureaucratic interventions should be kept to a minimum. According to PPDA Act section 44, it states a bidder shall not be excluded from participating in public procurement and disposal on the basis of nationality, race, tribe religion, gender or any other criteria not related to qualification, accept to the extent provided for in this Act. Section 48 of the PPDA Act states that All procurement and disposal shall be conducted in a manner which promotes economy, efficiency, and value for money. According to public procurement training manual 2007, the key elements of non- discrimination and fairness include; a) The procurement and disposal process shall not only be fair but be seen fair, and shall treat all parties even handedly. b) Disclosure of private or personal interest by staff involved in the process. c) Non acceptance of gifts and hospitality by staff in procurement d) Assurance of confidentiality and accuracy of information. e) Clear separation of responsibilities among the players. f) Clarifications, if any are given to all bidders and at the same time. g) All providers to be treated in a non-discriminatory manner including protection of commercial confidentiality where required. 2.3.6 PROBITY The purchasing policy requires Government agencies to conduct their procurement in activities with the at most probity. Each agency is to ensure that its procurement is carried out in accordance with the set obligations. Probity is the evidence of ethical behavior in a particular process. The term probity means integrity, uprightness and honesty. Employees and agencies in bid to maintain probity they should get involved Maintaining probity involves more than simply avoiding corrupt or dishonesty conduct, it involves applying public sector values such as impartiality, accountability and transparency. Ensuring probity in public sector activities is part of every public officials duty to adopt processes, practices and behavior that enhance and promote public sector values and interests.
A procurement process that conforms to the expected standards of probity is one in which clear procedures that are consistent with government policies and legislations are established, understood and followed from the onset. These procedures need to consider the legitimate interests of suppliers and ensure that all potential suppliers are treated equitably. Probity principles should be integrated into all procurement planning, and should not be a separate bolt-on consideration. Procurement must be conducted with probity in mind to enable purchasers and suppliers to deal with each other on the basis of mutual trust and respect and enable business to be conducted reasonably and with integrity. Achieving an ethical, transparent approach requires that the procurement rules be clear, open well understood and applied equally to all parties to the process.
The conduct of staff and any official engaged in procurement and disposal shall not foster the suspicion or create the impression that there is any conflict between their official duties and their private interests. A procuring and disposing entity shall at all times be fair, honest and even-handed. A public officer who is involved in procurement or disposal, a bidder or a provider shall observe the relevant codes of ethics(a) in the Act and these Regulations; (b) issued by the Authority in the guidelines; and (c) issued by a professional body or association, of which the public officer, bidder or provider is a member. (PPDA Regulation 2003, 87:1-4) Financial Conflicts A criminal law prohibits you from working on a Government matter (such as a contract) that would affect your financial interests. This prohibition also covers the financial interests of certain other persons such as: your spouse; minor child; general partner; an organization in which you serve as an employee, officer, director, trustee, or A person with whom you are seeking or have an arrangement for future
Examples of Financial Conflicts of Interest You would have a financial interest in a contract or other matter that affects the contractor in situations such as these: You own stock in a company that is bidding on a contract (or that is likely to be a subcontractor). You have a pension with, or deferred compensation from, your former employer, a contractor that is participating in a procurement with your agency. You moonlight for a company that gets a contract with your agency. Your spouse works for a contractor and her salary would be affected if her company is awarded (or loses) a contract with your agency. If you think you have a financial conflict, contact your agency ethics official right away. He will help you determine whether you will have to stop working on the Government matter, or whether another remedy would resolve the conflict. Impartiality Issues Even though you may not have a financial interest that can be affected by a procurement activity or contract, circumstances might arise that could call your impartiality into question. Some examples of when your impartiality could be questioned include the following: Your duties require you to work on a procurement involving your former employer or clients, your spouses employer or clients, close relatives, or others with whom you have some kind of business relationship. You are assigned to a contract involving a person you are dating. You are required to evaluate bids, one of which was submitted by a friend. If you encounter any situation where you think your impartiality would reasonably be questioned, you should stop working on that matter, and contact your supervisor and agency ethics official for further advice.
An individual has the opportunity to take a decision which advances his own interest rather than that of the organization. People will always make judgments about perceived rather than actual. In project procurement terms, accepting bribes, gifts, personal payment are considered as conflict of interest in most western countries unlike in Asian countries such as china. According to the PPDA (1) 2003 fifth schedule section 93(2) employees shall reveal any personal interest that may impinge or might reasonably be deemed by others to impinge on an employees business dealings with the industry. Managements should maintain a register of the financial interest of those members of staff with significant financial responsibilities, staff members who have business relations with out side organizations should carefully consider the position in which they place them selves and the organization. Ethics laws prohibit Government employees from financial conflict of interest. By keeping in mind a few basic concepts, you can help ensure that contracts are awarded and administered free from impropriety.
2.4.2 COMMUNICATION
Fraudulent behavior and corruption can be seen as a subset of conflict of interest; however it can also be systemic and involve many individuals and groups. Ferrell et al (2002:33) defines fraud as any purposeful communication that deceives, manipulates or conceals facts in order to create a false impression. This would include financial records, advertising messages, tender selection where an organizations message to customers or stakeholders must be truthful. All
communication made by the procuring and disposing entity to providers, or bidders shall be in writing and communication in any other form shall be referred to and confirmed in writing and English shall be the language of communication unless otherwise specified by the authority. (PPDA (1) 2003 section 57). 2.4.3 GIFTS AND HOSPITALITY Gifts from contractors As the Government employee, you must not solicit or accept gifts from contractors and there employees. A gift is any thing that has monetary value, such as food, travel, entertainment, discounts and loans. Even though you might work closely with contractor employees on a daily basis, remember that both agency contractors and their employees are considered prohibited source of gift to you. You also must not accept a gift given by an organization or individual who is seeking business with your agency Thus, the safest course of action is to remember this rule. Do not solicit anything, or accept a gift, from a contractor employee, unless clearly permitted by an exception in the ethics rules or you have received advice from your agency ethics official It is an offence to accept corruptly any gift or consideration as an inducement or reward for doing or refraining from doing anything in an official capacity, or showing favor or disfavor to any person in an official capacity Individuals and members of their family must not accept gifts or gratuities other than insignificant items of a nominal monetary value (as determined by the organization). If nonacceptance would cause misunderstanding or offence to the prospective donor, individuals should consult the Head of their Department or a member of senior management. The occasional offer of hospitality such as receptions, luncheons and trade dinner is acceptable provided that it complies with the institutions policies in this regard. Employees shall not accept any business gifts from current or potential Government suppliers unless such gifts are of very small intrinsic value such as a calendar or pen (PPDA (1) 2003 fifth schedule section 93(5)) Employees shall refrain from any business hospitality that might be viewed by others
as having an influence in making a government business decision as a result of accepting that hospitality. (PPDA (1) 2003 fifth schedule section 93(6) Gifts from Contractors As a Government employee, you must not solicit or accept gifts from contractors and their employees. A gift is anything that has monetary value, such as food, travel, entertainment, discounts, and loans. Even though you might work closely with contractor employees on a daily basis, remember that both agency contractors and their employees are considered prohibited sources of gifts to you.
You also must not accept a gift given by an organization or individual who is seeking business with your agency. Thus, the safest course of action is to remember this rule: Do not solicit anything, or accept a gift, from a contractor, prospective contractor, or contractor employee, unless clearly permitted by an exception in the ethics rules or you have received advice from your agency ethics official.
Examples of items that you generally may accept even from a contractor include: Modest food and refreshments, such as coffee and donuts that are not offered as part of a meal; Gifts valued at $20 or less per source per occasion, although the total value of such gifts must not exceed $50 in a calendar year from a single source (Note: a contractor and its employees are considered the same source. For example, you could not accept five $15 lunches from five employees who work for the same contractor.); Gifts based on a personal relationship (This means gifts from family members or friends with whom it is clear you have a true friendship not a friendly relationship with a contractor that was formed on the job.); Meals, lodging, transportation, or other benefits that are from your spouses employer, provided that the gift was not given or enhanced because of your Government job.
Gifts or discounts available to the general public, to all Government employees, or to all military personnel; Free attendance at a conference or similar widely attended gathering (as long as your agency determines that your attendance is in the agencys best interest and certain other conditions are met); and Anything paid for by the Government or secured by the Government under a contract. Your agency ethics official can help you determine whether you can accept a particular gift. Of course, you should not accept anything of value from a bidder or contractor if you think that the integrity of the procurement process could be questioned. Also, be careful not to accept gifts so frequently that a reasonable person would think you are using your public office for private gain. Finally, remember that you may never accept cash or solicit a gift from a contractor or contractor employee. 2.4.4 RECORD KEEPING Good procurement practices require that suitable and comprehensive written records of meetings and the decisions taken are recorded. The documentation required to be retained should be noted under appropriate headings in terms of the procurement policy. Records should be accurate and factual and they should not include unjustified or unfounded comment and be signed by individual making the record. A procuring and disposing entity shall maintain a record of its disposal proceedings and contract management for a period of seven years from the date of a decision to terminate a disposal activity or the date of completion of a disposal activity, which ever comes first (PPDA(1) 2003 Rule 293(1) ) Where the contract is on going or is challenged, the records shall be kept for one additional year after the completion of the contract or the settlement of the dispute, which ever comes earlier. (Rule 293(2)) Any person who attends or participates in a bid opening shall sign part 2 of PP form 35 in the Ninth Schedule to indicate his or her attendance. (Rule 164 (1))
2.5 RELATIONSHIPS WITH SUPPLIERS AND CONTRACT AWARDING Transparency in contract awarding is very crucial. In Uganda, the PPDA(1) 2003 emphasizes transparency in the contract awarding process which if maximized efficiently and effectively leads to realization of value for money and increase the countrys economy. Another powerful instrument for achieving transparency is the internet. Despite some unsubstantiated claims that openness of certain procurement process information could undermine and erode the quality of the process, could put confidential business information at risk and could endanger the entire project, several countries (Mexico and New Zealand among others) and major municipalities (e.g. Seoul) have recently placed their entire procurement system including procurement opportunities, bid documents, relevant laws and procedures, and results of the tenders - on the Internet and allow free access to everyone to that information. According to Clutter buck et al responsibilities to suppliers includes provision of practical advice and help which he says can be provided by helping suppliers to purchase more effectively and economically, assistance with finding non competitive customers to prevent too great a reliance on a single big company, providing feedback or unsuccessful bid (debriefing), providing advice and assistance with design, production and training of human resource. Monitoring supplier practice; socially responsible organizations should deal only with suppliers that have high ethical standards, ensure that supplier have an environment or green policy where this is appropriate and encourage suppliers to adopt a responsible attitude to various community groups such as the disabled personnel, youth programmes, and ex-offenders. Partnership sourcing which is a commitment to both customers and suppliers regardless of size, to a long relationship based on clear, mutually agreed objectives so as to strive for a world class capability. Organizations should identify items that a potentially suitable for partnership sourcing, sell the philosophy to top management, other departments involved, stress advantages, and also define standards that potential suppliers will be required to meet such as in-house design capabilities, willingness to innovate, and commitment to total quality management (TQM).
Organizations should formulate purchasing policies which include placing a proportion of orders with local suppliers thus assisting the prosperity of the communities in which the company is located, emphasizing Supplier development, measuring of supplier performance and provision of constructive feedback. Organizations should help suppliers with cash flow problems by paying invoices in time, ensuring that both finance and purchasing departments are aware of the policy and adhere to it and also deal with complaints as expeditious as possible so that payments are not needlessly deferred. Soliciting contributions or sponsorship, individuals who are involved in procurement may participate in the affair of the local community or charities, but if they are in position to influence procurement decisions, they should not solicit contributions or sponsorship from suppliers on behalf of third parties. Samples, Discounts and personal purchases, personal discounts for goods or services should not be solicited or accepted from a supplier or potential supplier if the offering is made as a result of the business relationship and is not generally an offer open to the general public. Samples should be returned to the supplier when ever possible. The organizations procurement function should devote all of its efforts in the benefit of the organization. The organizations name or procurement facilities must not be used for any personal purchase is of direct benefit to the organization in the discharge of its mission. Contests, lotteries or draws; procurement personnel should not take part in suppliers contests, lotteries or draws, if the opportunity to participate appears to depend on their job responsibility. For example, a free draw run by suppliers may offer prizes, and entrance to the draw would probably be based on ones status as a customer. The prize winners may also receive publicity in the suppliers house journal and possibly trade journals. This would represent an unfair advantage to the supplier concerned, and could compromise a staff member who agreed to participate. Staff members from the organization should aim to deal fairly and impartially with suppliers. Suppliers should be given a fair and equal opportunity to present their products and services.
When negotiating contracts or other agreements, the legitimate interests of the supplier and the organization should be recognized, and such contracts should subsequently be administered in good faith since the cost to a supplier of putting a bid package together can be high, staff members should avoid making casual enquiries for bids; any requests should be based on a serious intention to buy. The organization should have the reputation of being a good customer it should there of be as convenient as it is practical for supplier and potential supplier to deal with procurement staff. The service offered by supplier representatives can be of great value in the procurement process, since they can provide a source of intelligent information on the supply market. Those dealing with supplier representatives should interview them promptly and courteously. It is good practice to ensure that all commercial information is out of view when such interview takes place, perhaps by using a separate interview room where possible.
3.5 THE STUDY POPULATION The study shall involve officials engaged in procurement i.e. The Accounting officer (AO) User department (UD), Procuring and disposing unity (PDU) and the Contract- Committee (CC) 3.6 SAMPLING SIZE/ POPULATION The survey population shall consist of cross section of management, heads of Department, the PDE and other staff in the related fields. The sample size shall consist of twenty (20) respondents selected basing on the familiarity with issues of procurement in Kampala City Council TABLE ONE SHOWING CATEGORISATIONOF RESPONDENT CATEGORY Management Heads of Department Other Staff Total Source: Researchers design EXPECTED RESPONDENTS 05 05 15 25
Resource Manager and Employees. This is because its less expensive and helpful to collect information from a wide area; less time is required to collect the questionnaires. Observation is the process of examining peoples actions or events occurring in a particular place. In observation method, the researcher will observe and records only what she / he will see. The researcher will make an observation check list to be used during the process of observation. The check list will be designed according to the objectives of the study- that is the researcher will have clear targets to observe. Many activities will be observed to gain meaning from them. Observation technique will be one of the data collections which will be used to supplement other instruments of data collection like questionnaires and interviews.
APPENDIX I
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