Report by Dev
Report by Dev
To know the Historical, Social, Cultural, Religious, Agricultural and other various importance of Panauti. To prepare a report on destination planning and Marketing of Panauti. Analysis of (competitive advantage, visitors management, PEST, SWOT) which helps to overcome different problem and recommendation for those problem. To gather better knowledge, idea and information about destination planning. To do situational analysis of overall Panauti and its importance being a tourism destination. To evaluate competitive advantage. To develop Panauti as one of the sustainable tourism destination.
ACKNOWLEDGEMENT
We would like to express our sincere thanks to the Little Angels College of Management, Hattiban, Lalitpur and its faculty members our co-coordinator sir Anil Burathoki and our Tourism Destination Management , subject teacher Dr. Rajiv Dahal sir for providing us an opportunity to go on a field trip and being our subject teacher .
We are very grateful to Dr. Rajiv Dahal sir, Faculty Teacher, Department of Tourism Destination Management for providing so much support for taking us to a field trip to Panauti and giving us a chance to learn new unknown knowledge all about tourism destination management which was too much effective and knowledgeable to all of us .
I would also want to thank to all of people around Panauti who kindly helped us in providing information of resources and attractions of Panauti .
Finally, I wish to thank my parents for their support and encouragement throughout my study .
Methodology
We went to Panauti by bus, it took only about 1 hr from the college [hattiban- panauti] we reached there at 11am. Where we had started our journey at 10 am, then we started our task, we were divided at different groups so to make us ease to gather as much information that we need in our preparation of the report. We had used the primary tool for the research as the questionnaire where e different question were been made so to make the ease for the gathering of the information. We had asked the question to the local people about the panauti to be familiar with it, and they had helped us a lot so we would like to thank the people of the panauti, we move here and there for gathering the information. We also got help from the Government Information Centre.
CONTENTS
State of Tourism in NEPAL 6 Introduction About Panauti Resources of Panauti State of facilities in around Panauti State of Tourism in Panauti 19 Roles of public and private sector in tourism destination development . 20 Opportunities and challenges of tourism in Panauti ........... 21 Types of recreational areas in Panauti . 22 Problems and issues of tourism destination management in Panauti . 23 Challenges ... 24 Socio-economic and cultural impacts 24 Environmental challenges Socio-economic challenges Managing tourism in and around Panauti .. 25 Tools and techniques in tourism destination planning and management in Panauti 26 Identifying the Competitor 27 Stakeholder Analysis . 30 Destination Competitive Advantage . 31 The Marketing Strategy . 31 Product Life Cycle . 32 7
Ensuring benefits for local communities and businesses 36 Providing high quality tourism services and experiences for visitors 37 Communication , education and awareness .... 37 Visitor facilities in Panauti .. 38 Interpretation and guiding for Panauti ..... 39 Destination Network Analysis ..... 39 Situational Analysis . 40 The SWOT Analysis 40 Marketing, branding and promotion 44
Planning and Policies for Panauti and tourism ... 44 Tourism policies . 45 Recommendations .. 46 Legal Frameworks . 47 Destination Control 47 Conclusion [A Last Word ] Reference and additional 48
4. Establishment and running of small, micro or community-based tourism enterprises or joint ventures by the poor (formal economy) 5. Redistribution of proceeds from taxes or charges on tourists or tourism enterprises 6. Voluntary giving and support by tourists and tourism enterprises 7. Investment in infrastructure stimulated by tourism also benefitting the poor in the locality, directly or through support to other sectors. Source: UNWTO, 2004.
Introduction to Panauti
PANAUTI is a small and typical Newari township situated South-east of Kathmandu, found in the central regions of Nepal. Panauti is a historical city found in Nepal, as it was originally a small state given by King Bhupatindra Malla as a dowry to his sister. This town has a population below 10,000 people and a few prominent icons, such as the Indreswor temple and Durbar square found in the town center. Panauti consists of a variety of Buddhist and Hindu religious monuments, and is considered to be one of the areas most important medieval sites. Panauti is beautiful and interesting destination of Nepal. It feels as if has been left exactly the way the founders had built the town. A fresh atmosphere covers the narrow town streets and ancient structures. It is known as a Newari town that is located near Roshikhola&PunyamataKhola. Panauti can be easily reached from Kathmandu by local bus. Panauti and its outstanding rich cultural heritage is in the process of being classified as a WORLD HERITAGE SITE by UNESCO and is already been declared a protected monument Zone under the ancient monument preservation Act of 1956. The special attention for the conservation and management of the site is the joint responsibility of PANAUTI municipality and the department of Archeology of Nepal. As many villages and town are Newars, Panauti is also steeped in culture, tradition. Visitors will often find colorful stones, petals and other items that are laid out on the pavement to welcome everyone with great hospitality. Panauti Municipality comprising six village departments Panauti, Malpi, Taukhal, SubbaGaun, Sunthan and Khopasi, merged in January 24, 1997 to form a single administrative unit. The municipality is 32 km south east of Kathmandu. The Kodari highway from Kathmandu leading to Bhaktapur, Banepa, then turning the statue of the King Tribhuvan at Banepa towards south will reach Panauti in one and half hours by bus. Among these six villages, Panauti is a town of around 6000 Newari caste people with other minority people. The town is rich with the numerous Newari cultures and festival, similar to that practiced in Kathmandu valley plus its own numerous distinctive festivals and events. It is renowned for its religious sites, contains large numbers of artistic temples, stupas, and other religious monuments all of which has made Panauti the most artistic and touristic site of Nepal after Kathmandu, Patan and Bhaktapur. The other five villages surrounding Panauti are dominant with Napali cast People. They have their own rich and ages old cultures and festivals different to that of Newari people. Tamang people, an ethnical group are scattered in a few numbers in the municipality. The municipality
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spreading merely in 95 square kilometers with population of 26000 has three different languages spoken. Thus Panauti municipality may be considered as the cultural destination for all. Besides that, Panauti has a lot more on offer to explore and marvel at: Population: Total: Male: Female: Population growth rate: 2.07% Boundary: East: saradabatase, sankhupatichaur VDC and West: kusadevi, Mahendrajyoti and North: ugratarajanagal VDC and South: kalatibhumidada, chalalganeshthan and balthali VDC
Geographical Features: Transportation: Black metalled Graveled road: Unmetalled road: Brick pavement Bridge: Suspension bridge: 6 Weather Max temp: Rain average: Weather: moderate 32c 1200mm and Min temp: (per
19.08
km km km 13.6km 17
temperature: 0c year)
Literacy: Total literacy Female literacy Male literacy Child literacy rate: 99.08% Health Health Sub Hospital: Clinic/pharmacy: Ambulance: Meristopes center: 1
facility 2 4 0 10 2
Newars are the predominant ethnic community living at Panauti. They are livingHarmoniously with other ethnic groups; Chhetris, brahmins and sanyasis. Most of the people of Panauti are depending on agriculture but very few engaged in other professions also. The last social group is mainly comprised of Tamangs, who have moved down from the mountains to work as porters or labours. The whole populations are either Hindus or Buddhist. Some numbers of Christian and Muslim are also seen nowadays. Tantrism has also been followed by the Panauti people since very long. In the IndresworMahadev temple, Sanyasis are serving as the priest but in the rest of other shrines Karmacharyas from Newar ethic group are
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serving as the priests. One can also witness the unique picture of religious harmony and cultural coherence among the inhabitants of the town.
Historical Background
The recorded history of PANAUTI dates to at least the Great LICHCHHAVI rules of Nepal but PANAUTI would have already been a well-developed and thriving settlement before that period along with other nearby centers like BANEPA, KHOPASI NALA and SANGA like in these centers, PANAUTI has outstanding ancient stone carvings with the distinct artistic traits from the LICHCHHAVI period. Indreswor temple is one of the largest and tallest pagoda style temples in Nepal. It was originally built over a lingam in 1294, making it the oldest surviving temple of Nepal. The roof struts
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embellishing the two lower stories of the temple are distinct Nepalese wood-carving and architecture. The upper section of the temple is hung with pots and pans, offerings from young married couples hoping for a happy and prosperous family life. Unfortunately, the 1998 earthquake caused considerable damage and the building is still waiting for restoration. Other than this temple, there is also the kings palace, which has yet to be excavated to a larger extent in order to reveal more about Panauti. Nevertheless, there are many artifacts and remnants such as stone taps, bricks, water wells and coins found amongst some of the excavated sections of the palace. Although Panauti was founded independently, as time went on the influence of Bhaktapur (an ancient Newar town in the east corner from Katmandu) increased and later became part of Bhaktapur up until the 18th Century. In 1763 King Prithvi Narayan Shah in the unification process annexed Panauti to the larger and greater Nepal.
Economic Background:
During the 1990s, a program of corporation of French Food, funded and enabled the complete renovation of a number of religious monuments and historical buildings within Panauti. This cleansing of the old town through a vast number of networks, allowed initiating the creation of many new schools. Nepals rural to urban migration has been vastly accelerating; with population grow rates in urban areas as high as 7%, which is well over the national population growth rate of 2.3% per annum.[5] Some of Nepals urban areas now experience inadequate drinking water supply, haphazard disposal of solid waste and human waste, and uncontrolled urban development. Recently, the Nepal Urban and Environmental Improvement Project has been set up by the government in order to attend to this decentralization situation. The project has five main components: 1. Municipal institutional strengthening and revenue mobilization 2. Provision of urban and environmental infrastructure 3. Provision of supplementary urban facilities 4. Community development 5. Project implementation assistance. This project was recently approved in December 2002 and is expected to be completed by the year 2009.[7] The introduction of urban and rural tourism development in Panauti, has enhanced their socioeconomic standards within the region. This amount of tourism is a major source of economic, socio-cultural and environmental effect as is greatly reduces the level of poverty within the city.
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Studies have shown that the local people will greatly benefit from tourism in the region, as well as establishing a new unique tourist destination, while at the same time protecting natural and cultural heritage. Since tourism has such a large role in the development of Panauti, some of the distinct types are the following: Nature-based/Eco-tourism: picnic spots development, establishment of cultural heritage museum, Eco-Circuit Trail and Eco-trek Development. Pilgrimage Tourism: Improvement of temple site in the study area, Improvement and Development of basic pilgrimage tourism facilities, repair and maintenance of existing religious sites. Village Tourism: development of individual and community home-stay, community lodge, resort development, traditional cultural instruments, establishment of rural market center. Health Tourism: Establishment of old peoples home, development of resort facilities for therapists, health tourism promotional activities, training to health assistance and nurses. Adventure Tourism: Rock climbing, hiking, trekking, and biking.
Cultural Background
Panauti, consists of a variety of Buddhist and Hindu religious monuments, and is considered to be one of the areas most important medieval sites. It is considered as the most artistic town in Nepal after Kathmandu Valley. As every culture has its unique ceremonies and celebration, Panauti holds a number of festivals reflecting the ancient tradition and ancient mythology. One of the most important is the three day long PanautiJatra. PanautiJatra is known as the chariot festival which takes place every year in Panauti, at the end of the monsoon. The Jatra festival usually begins on the tenth day of the bright fortnight during the month of Jestha (MayJune). The Jatra is usually celebrated for three days, as everyone becomes busy for the preparation of celebrating the festival, known as Duin-chha-nya-ye-keguis, which is usually held in the evening. This event is one of the major cultural attractions of the PanautiJatra. During this festival, images of the gods (from the towns temples) are placed in a chariot and displayed around the city. The pulling of the chariot begins from the towns old Durbar Square. A team consisting of a priest, a woman, and a porter crosses the bride over the Punyamati River to worship the Gods. This crossing over the Punyamati River is a yearly event and signifies the tradition from many years before. The following day of festival is called Mu-jatra, which means the main festival. On this day, many of the residents of Panauti will sacrifice male goats or ducks to the Gods, and many other will simply make an offering of food. The sixth day is the full moon day, which is also known as PanautiPunhi. This day is the most favorable day for visiting the river and cleaning your body.
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The Harisiddhi dance is considered to be the oldest traditional dance in Nepal.This dance was initiated about 2,400 years ago by King Vikramaditya.It is said to use the language of gods and speech of the spirits.As a result of discontinuity,it disappeared and King Amar Malla was the first to re-initiate the dance. However,the tradition again Vanished and was finally revived by King PratapMalla. The Raja (Vikramajit) went back to Ujjain,and having brought the god of three Shakties,ofattributes,namedHarisiddhi,placed her near Nil Tara from this,the village of Harisiddhi took its origin.The Raja then under the direction of the Goddes brought all the gods Nepal to that place with great ceremonies and dramatic and vocal instrumental music.It is well known that there is no dramatic performances to that of Harisiddhi. So, this time after 60 years of history.It is coming to Panauti again to Mark the MakarMela 2066. Hope we will able to welcome them with Heart fully &Warmly in our Historical town Panauti.
Festival:
Ehi Newari Tradition of Marrying Virgin Girl With a Bel Fruit (Wood Apple) In the Newar community, there is a unique tradition of marrying their girl child to the bel fruit (wood apple). One must be familiar with the term Ehi. The marriage between a virgin Newari girl and bel fruit is held before the girl attains puberty. This ensures that the girl acquires active and healthy reproductive powers. The group ehi function is held every year at trivenighatPanauti during Akshyatitiya. Hundreds of Newar girls from and around Panauti participate in this function.
Mata TirthaAunshi Mothers Day Mata TirthaAunshi, translated as Mother Pilgrimage fortnight, falls in the month of Baishak dark fortnight (April/may). This festival falls in the dark moons time, which is why this called Mata TirthaAunshi derived from words: Mata meaning mother; Tirtha meaning pilgrimage. This festival is observed in the commemoration and respect of the mother, which is celebrated by worshiping and gifting living mother. On this day the children worship with tika, sagun (egg and bara), sweets, fruits, gifts etc. Mothers Day is a celebration honoring mothers and celebrating motherhood, maternal bonds and the influence of mothers in society.
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MakarMela MakarMela is the biggest mela of Nepal, celebrated once a 12 years. It is going to be celebrated in month of Magh this year(Jan 15-Feb 12). This mela is celebrated once a 12 year according to solar system of calendar when sun enters from KUMBHA to MAKAR rashi. It is believed that during this mela, taking the holy bath in TriveniGhat will wash all the sins and cure some skin diseases. It is also belived that after death ones soul rest in peace in KailashParwat. So, large numbers of pilgrims gather in triveniGhat of Panauti from all over the Nepal and some parts of India as well. Here are two small holes in front of Bramayani idol in Bramayani Temple, trivenighat, Panauti. This hole is void all the time but filled with the water only during MakarMela only. Namobuddhajatra :Falls on bhadra (August) Nomobuddha with Ajaju and Ajima Madhav Narayan Jatra:February (magh-A day before sripanchami) Nava DurgaJatra: April (chaita- before Matatrithaaounsi)
Heritage
One would wonder to find such a dense concentration of heritages at a small place like Panauti. It is reckoned as an exception to have so many architectural heritages to be retained in their original forms. Visitors can have a unique satisfaction and also have a feeling of being into a traditional Nepali settlement of past time. Its brick paved roads, narrow lanes, traditional buildings on either sides of these roads and lanes, public rest houses, temples, monasteries, stupas and water conduits are still presenting its original grandeur and elegancy which are lacking in other existing historical towns located in and around the Kathmandu Valley Among them, some unique specimens are:
Temples This traditional and cultural city filled with temples, courtyards, monuments and houses with the mixture of some modern buildings which presents the real craftmanship of the people living out here. Alleys and roads are paved with stones and bricks.
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Pagoda Style
Three storied Temple 1. Indreshwor Temple 2. Bhramhayani Temple 3. Krishna Temple Shikhar Style
Two storied Temple 1. Kathan Ganesh Temple 2. BishwoNath Temple 3. PashupatiNath Temple Opened (Ground floor)
1. 2. 3. 4. 5. 6. 7.
Badrinath temple Kedarnath temple Ram Janaki temple Dhaneshwor temple Pashupatinath temple Karunamaya temple Tola Narayan temple
1. 2. 3. 4. 5. 6. 7.
Bhimsen temple Sankata temple Maneshwori Temple Indrayani Temple Mahalaxmi Temple Natyashwori Temple Bhairabnath Temple
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marble. This degas-type temple with accurate corners, equal distance from the middle of the structure and lions as guards on the stairs is a brilliant example of Newari architecture.
UNMANTA BHAIRAB TEMPLE Another importanttemple is an UnmataBhairab temple with faces peeping out of the unique wooden windows. There is also a beautiful shrines of ASTA MATRIKA inside this temple. Jatra ofUnmantaBhairab is obserbed once a year during JYA PUNHI. This temple of UnmataBhairab was restored with French aid in 1982-83 UnmataBhairab Temple is one important temple with beautiful wooden carvings standing just near by the confluence of the rivers. Other Interesting Spots SorahkhuttePati: The SorahkhuttePati in the centre of the town had sixteen wooden pillars and no walls. SiranChaur (3 min walk): This large open field is the centre for sporting activities. Bhimsenthan (10 min walk): A holy site for the worship of the god of strength and power. BhagabanDanda (10 min walk): It was declared a conservation area after ancient period coins were discovered here. JelaPati (10 min walk): Known as ancient Panauti, even digging a few feet here can reveal the foundations of old houses. Kapalkot Hill (15 min walk): It is a picturesque picnic spot and a good view point. FadkeshoriMahadev (30 min walk): The site of a Shiva lingum that is covered with water droplets at all times. Chaukot (45 min walk): Located on a hill, it is said too have been inhabited since the 14th century. Balthali (2 hr walk): A famous place for Hindu pilgrims to see the huge Trishul (Shivas main weapon-Trident). Phulchoki 97hrhike): Situated at a height of 2762m to the north of Panauti it is an excellent vantage point from where to view both the Himalayan ranges as well as the Kathmandu Valley.
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Khopasi Bazaar (10 min drive): An anciendNewari village, it has a beautiful water pond. One also has the opportunity to observe the electricity house and visit the silk worm project on the way back to Panauti. Tipchok (2hr drive): One gets to view beautiful sunrises and sunsets from this Tamang village (3018m) 4km south of Panauti. A two-hour bus ride along a river bypassing Khopasi will reach you to the base of the mountain. A four-hour climb to the top will be rewarded by the splendid sight of the snow capped mountain peaks as well as the vast Terai plains. Home Stay for traditional Nepalese culture experience Although hotels and guest houses are available in Panauti, visitors are encouraged to take advantage of home stay programs and live in local peoples homes. Meals are also provided. A home stay program is offered by the Panauti Tourism Development Committee to enrich your cultural experience. Many local households have been given suitable training to improve the quality standards required to host guests.
Stupa&Bihars The Bhuddhiststupas and Bihars are the important architectural form found in Panauti . The perfect proportions of the Buddhas body corresponds to the design of religious monuments. Its architecture developed from the pre-Buddhist Indian grave-mound. Under these mounds the saintly ascetic were buried; their bodies were seated on the ground and covered with earth. These dome-shaped graves, or tumuli, of the saints were regarded as holy places. And were destinations for pilgrimage for the devotional and places of practice for meditators . There are nine stupas in the town among which the DharmadhatuChaitya located at Wolachhentole is regarded as the oldest and biggest one. Mainly there are two Bihars in the town and both are located at Aghatole. The Buddhist Newars of the town use to perform the initiation ceremony of their young boys called Barachhuygu The Nhubha also known as Dyochhen of Namobuddha is another important Bihar of the town. In this Dyochhen festival of Namobuddha is performed every year in the month of Gunla (August). Stone Arts Panauti preserve some precious specimen of Nepalese stone art. The stone pilaster located at the crossroad near library building of Aghatole and other two located at Ghat area can be taken as the oldest stone works of the town. Different celestial beings carved on the pilasters shows the
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artistic traits and characteristics of Nepalese stone sculpture of 9-10 th century. Accordingly, a stone relief depecting the theme of Uma maheshwora located at the north eastern corner of the layaku square in middle of the town also exhibits the artistic traits of late Lichhavi period at least dating 9-10 th century. Another form of stone art found in the town are the water conduits. Beautifully carved stone spouts of traditional water fountains shows artistic talent and skill of Nepalese stone workers of medieval period. The water spouts are mainly carved in Makarakriti-means crocodile shaped. This water fountain located near the layaku square is one among such traditional stone fountains of Panauti. On the basis of the art form, construction technique and design of fountain, it can be dated to 17 th century. Patis Another traditional architectural form existed in the town are the Patis and Sattals. These are the public buildings to provide temporary resting and sheltering facilities for the travelers and pilgrims who visit the town. Patis which can be found in Panauti are: 1. 2. 3. 4. 5. 6. 7. Source http://www.hamropanauti.com.np, https://www.panauti.com.np) Sorakhuttepati Lampati Dhwakhafalchapati Saraswotipati Karyabinayakpati Police patiTriveni Ghatsattaletc
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Home Stay for traditional Nepalese culture experience Although hotels and guest houses are available in Panauti, visitors are encouraged to take advantage of home stay programs and live in local peoples homes. Meals are also provided. A home stay program is offered by the Panauti Tourism Development Committee to enrich your cultural experience. Many local households have been given suitable training to improve the quality standards required to host guests. So that they could experience the Nepali culture and welcome of the guest. Some of them are following the trend and giving the services as per need.
Advantages of tourism industry in Panauti 1) 2) 3) 4) 5) 6) 7) 8) Large employment generation Less capital intensive industry Increase balance of payment Increase government revenues Increase per capita income Cultural exchange Improvement of education Promotion of art and handicraft items
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9) Rehabilitation of building and historical sites These are the some f the advantages that we could find in the panauti if the tourism goes in the hot line. It will be the major source of income and the development of the locality. There will be the preservation of the cultural and religious belief through which they can show the identity of their own and make different from other. There will be the opportunity of increasing the cottage industry
Disadvantages of tourism industry in Panauti 1) 2) 3) 4) 5) 6) 7) 8) 9) Economic leakage Season oriented job Create inflation Ignorance of local culture Increase crime Migration Increase population Destroy of natural and artificial environment Increase pollution
In each and every field there is negative and positive aspect similarly it has also got the negative points too. There will be the rush and crowd when the tourism grow. There will be the pollution if the waste management is not properly done. There will be the flow of different people with different nature this will help in the crime too. As this will increase the crime. There might be the case of migration for the better opportunity. Due to the modernization people might adopt the culture e of others and forget their own culture. Most of the attributes might transform in the artificial by destroying the natural beauty.
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There is the great role of the government for the development of the tourism destination. It should be able to provide the opportunity in the PEST analysis too; it should be able to focuses in the social and cultural, as well as the economic reason of the particular place will that be appropriate or not, will it deteriorate the culture of the place? So it should consider from both side Activities and role of local community to tourism destination management 1) 2) 3) 4) 5) 6) 7) 8) Natural resource conservation program. Alternative energy program. Community health program. Heritage conservation program. Sustainable tourism development program. Agriculture and livestock management program. Destination education and extension program. Community development program.
These are the various activities, that the local community can make the effort on it for the development of their economic and other tourism destination. People can make the community of the forest by taking the license from the government. Where everyone can have the participation on the conservation of the natural resources as well as the destination.Awarerness, training seminar programme could be conducted for providing the education on it, likewise community health programme be conducted for healthy life. Likewise people can generate the income and opportunity after having the roper education on the agriculture and the livestock management, as it is the main source of the income of us Nepalese people here, education play the great role, so the local community should make effort and provide various kinds of the training programme which could enhance the knowledge and sharpen the skill, that they have and play the great role
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Challenges
Tourism development in and around Panauti may result in environmental as well as social pressures to the local area and its communities. Damage to or destruction of ecosystems and habitats, including deforestation, draining of usage lands, and intensified or unsustainable use of land. Generation, handling and disposal of sewage and waste water. Solid waste (garbage or rubbish)
Socio-economic and cultural impacts related to tourism may include: Influx of people and social degradation Impacts on indigenous and local communities and cultural values Impacts on health and the integrity of local cultural systems Erosion of traditional practices and lifestyles
Socio-economic challenges Tourism activities can bring socio-economic as well as cultural challenges with the potential to negatively affect the well-being and traditions of the local people. They can also create conflicts with local communities, particularly when they limits peoples access to the resources important for their livelihoods. Conservation can also result in conflicts with the local people where activities prevent or reduce the ability of communities to access resources they have previously used, or where protected resources, damages crops or threatens community safety. Managing these challenges can be extremely difficult, as the losses experienced by communities may not be sufficiently or equitably compensated by the employment or income that tourism can provide.
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almost any part of the world, however remote. The key question for tourism businesses, and for anyone attempting to develop tourism for wetlands, is not whether some tourists will visit a particular site but whether sufficient numbers will come to make tourism there commercially and economically.
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Stakeholder analysis:
It is the process of identifying the individuals or groups that are likely to affect or be affected by a proposed action, and sorting them according to their impact on the action and the impact the action will have on them. This information is used to assess how the interests of those stakeholders should be addressed in a project report. Primary stakeholders: Schools, colleges, Host community, Nepal Tourism Board, tourist themselves secondary stakeholders: NGOs, INGOs, Stakeholders Schools Host community (local people) Nepal Tourism Board tourist themselves NGOs, INGOs Concerns Destination development Promotional activities Quadrant Medium high strategy Awareness program, managing students for their respective work Overall development strategy: markeing,sanitationprogram,awarenessprogram,word of mouth communication, planning and management strategy for destination and being a part of the host community to enhance the development Do or dont do, use of signage, briefing Expansion of donation international level from national and
high
medium medium
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Product: The product must match the expectations of your target customer. We have to have a proper analysis of the customer journey. Customer journey contain the following steps:
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Dreaming: In this stage customer is considering a vacation. They may have an idea of when they will travel, for how long, and how much time they may spend but they arent sure about the place. So, we as planner should create such an image in the mind of the customer that if it comes for the vacation then they have the image of our destination that is Panuati. Planning: The customer now has a clear idea of where and what they want. They will be looking after the information about transport, accommodation, must sees, weather condition, etc. The tourism destination planner should have a clear idea about the above information. They should help the local community people in developing such facilities in the destination so that tourists find what they are looking for. Booking: I n this stage, customer knows mostly about the Panauti and may make comparisons of best values. The destination planner should be able to make a good package of the product and sell it to the intermediaries. During selling the product pricing and commission should be well considered so that, customer dont find the products too expansive. Experiencing: This is the last stage of customer journey where the customer visits the Panauti. The things that we have planned in the planning stage should be properly managed. The planners should plan everything from welcoming to the departure of the guest. It should match with what the customer have dreamt about.
Development: After a huge marketing in the involvement stage, we can find a large number of tourists arriving in Panauti. Development stage is characterized by extensive establishment of tourism facilities, a large number of visitors, marketing of the destination and the influx of external capital. Visitor management strategies should be applied in this stage as the numbers of visitors increases day by day.
Consolidation: During this stage tourism becomes the major part of the local economy. As there will be competitor available in the market a unique product development should be done. Stagnation: In thisstage the number of visitors has peaked and Panauti may no longer be consideredfashionable and there may be high turnover of business properties. Most of the facilities will be under the control of non-locals and the destination will be experiencing problems from competition. The destination may then go intoa decline phase, which may become more rapid as there is a lack of investment and renewal and it becomes less attractive as result there will be declining growth rate in development and visitor number. In this stage in order to stop the decline of Panauti as Situational Analysis Situation analysis refers to a collection of methods managers use to analyze both the internal and external environment of an organization in order to understand the firms own capabilities, customers and business environment. The situational analysis is the second step in the marketing plan and is a critical step in establishing a long term relationship with customers. In order to achieve a competitive edge against the existing competitor Panauti should conduct various methods for situational analysis. One of which effective method is SWOT analysis. Decline: If proper steps arenttaken in the stagnation stage then it will be difficult to rejuvenate Panauti as atourism destination again. So proper awareness programs, change in productline, unique product development, etc. should be done in the stagnation stage.
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Figure 1 Hypothetical Evolution of a Tourist Area (Adapted from Miller and Gallucci, 2004)
Place: Place is the role of the marketing mix on how the product or the service is connected with the client, customer or tourist. The tourist centers should be located at suitable points if the tourists spots are natural there is no question of selection. In a vast country like Nepal with divergent socioeconomic and cultural patterns, the promotion of domestic tourism encourages unity in diversity. Infrastructural facilities, transport and communication are important for development of Panauti as a tourism destination. As Panauti have natural surroundings, increased accessibility and improved amenities, it will be easy be in marketing process. At the same time it is also important that the ecological balance is not disturbed. Since growing ecological imbalances leads to pollution, some important steps like promoting afforestation, promotion and beautification may be undertaken in countering the side effects of atmospheric pollution and maintaining ecological balance. Pricing: Pricing is another major aspect of the role of marketing mix in tourism. Pricing has to be set so that any competitor that are offering the same business or substitute business is comparable. In other words, if the tourist activity is hiking and there are two other hiking companies in the area, the company that is opening a new hiking company needs to see what their competition is charging. Panauti is famous for its culture and religion so, the planer should take the advantage of it in such a way that it provides a different product than the other competitors. As Panauti is a new
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destination we should position it in the market with the strategy of cost based pricing, values based pricing and competitor based pricing since we have to attract high number of tourists. Cost Based Pricing: Cost Based Pricing takes the average cost of the product then adds a markup. The planner should considered the fixed and the variable cost so that, we can price the destination accordingly and we dont get into losses. Competitor based pricing: Competition-based pricing confirms the prices of its competitors, and then sets the price of the product at the same price of the competition or either a little above or below. The competitor of Panauti is Dhulikhel and Nagarkot. The present price of food, transportation, accommodation, sightseeing and others facilities of these two destination can be studied and pricing can be done in Panauti so that, tourists who are visiting Dhulikhel or Nagarkot can easily switch their destination to Panauti. Value based pricing: Value -based pricing looks at a target customer and tries to determine how much that client type will pay for the product, then prices according to how much that target customer will pay.Understanding Net Value is very important. Net value when purchasing a service, means perceived benefits against perceived costs. If the perceived costs is higher than the perceived benefits than no tourists is interested to visit such destination until it has its unique characteristics like Mt. Everest.
Promotion: The promotion mix includes advertising, publicity, sales support and public relations. The purpose of promotion is to make available the information to the user. Radio, TV, newspapers, cinema and printings are some of the important vehicles for traveling of messages for the marketing of Panauti. An effective slogan raises the effectiveness of advertisement. Another important component of the promotion mix is public relation. It helps in projecting the image of an organization. Public relation and publicity include regular articles and photographs of tour attraction, use of TV and travel journalists to promote editorial comment. The major attraction of Panauti like different temples like Indreshwortemple,Mahalaxmi temple, Bhadrakali temple, etc., different festivals like Makkarmela which is organized in every 12 year, Sankatamaya, BhimsenJatra, etc. should be broad casted in the television or online so that people gets their interest towards it and visit Panauti. Public relation officer plays an important role. He should be efficient, active, impressive, intelligent and well-behaved. Good image projection can be made if the PRO manages the affair like a professional. It is said that word of mouth is the best form of publicity. The word of mouth promotion is an important tool in tourism marketing.
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Visitor facilities
Provision of facilities for visitors can be used to control where tourism takes place within a site and so help to minimize adverse impacts. Providing at least basic visitor facilities (for example toilets, washrooms, shelter, and garbage collection) is critical at all sites where tourism takes place. Tourism businesses and tourists will favour those sites where there are sufficient facilities of suitable type and quality in relation to visitor numbers, the activities taking place, and the costs for visitors. In addition, providing suitable facilities can help to reduce the adverse impacts of such nuisances as, for example, littering. Some sites may also provide additional visitor facilities, for example restaurants, accommodation and souvenir shops, which can generate revenues additional to any entrance fees that may be charged. Whether these are appropriate within any particular site depends on the availability of similar facilities nearby and the potential for additional facilities to be commercially viable. They may be built and operated either by Panauti management authorities or by private businesses with concessions for which the businesses pay an annual fee to the site, under agreements which define what the businesses are allowed to do as well as minimum service levels. Such agreements are usually of finite duration and may be terminated if a business does not operate in accordance with its terms. The provision of visitor facilities can be used to control where tourism takes place within a site attracting tourists to locations where there will be minimal adverse impacts and away from more sensitive locations. Furthermore, the type, quality, and price range of additional facilities can be used to attract different types of tourists, from low numbers of high-spending visitors to larger numbers of those with lower budgets. Catering for different types of people requires different approaches and quality levels. By working with the local tourism sector, wetland managers can identify which types of visitors present the most appropriate market for a site, taking commercial. as well as conservation factors into account.
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In conclusion, sound quantitative methods for the analysis of networks are of great importance for the study of a tourism destination, not only as a fascinating intellectual problem, but also as a means to improve abilities and capabilities to understand the functioning mechanisms of a tourism destination in order to manage it effectively and efficiently.
Situational Analysis
Situation analysis refers to a collection of methods managers use to analyze both the internal and external environment of an organization in order to understand the firms own capabilities, customers and business environment.The situational analysis is the second step in the marketing plan and is a critical step in establishing a long term relationship with customers.
In order to achieve a competitive edge against the existing competitor Panauti should conduct various methods for situational analysis. One of which effective method is SWOT analysis.SWOT analysis should be done inorder to know our and the competitors strengths, weakness, opportunities and threats.
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S=strength
O=opportunity
W=weakness
T=threats
STRENGTH; Panauti is a beautiful, landscapes which contains a wide range of options including different tourism activity, among them agro base tourism is also one of the suitable activity where it can be fruitful to the both tourist and the people. Internal factor influence it more than the external factor. The product are excellent, where one can experience all it about, it has the potentiality of dragging out the tourist. WEAKNESS; if the participations n of the people isnt good then it will show the weakness and failure of the proposed destination, because if the internal factor do not actively accept the challenges then it leads towards the failure. Due to which it is not able to meet the targeted market, poor participation leads towards the poor marketing intelligence. Here all the strategy will be the fail and result is 0 OPPORTUNITIES; Varieties of tourism activities could be done, as the panauti is gifted with the geographical, landscapes and the area it had got. Different activity could be done through the marketing strategy, where one can have the opportunity to generate t he participation of the people, different promoter could promote through their own means and foreign investment could be inspired that may be either in the form of the partnership or sole proprietorship or joint. In Panauti there are different opportunities as per the research, mainly tourism sector and other THREATS; as the Panauti is the emerging destination it has lots of threat because, there are the competitors around it so it had to come up with the different strategy and new mind make up. So it can differentiate from other competitor. So various ideas could generate for accepting the
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challenges, wrong decision making could fail the destination and lack of investment could lead toward the declining stage. For e.g.; if Sham is going to invest some capital in the tourism business in the Panauti, he firstly research the market on the topic and find the necessary documents to be needed. Developing the strategy will be the priority and planning the same that will lead to the success o f the business he will also research on the competitor and the challenges. This will provide him the strength that there something doing on that business is profitable; he will target the costumers on which he is targeting and segment the market.
Watching the competitive environment: By watching the competitive environment destination (Panauti) has a major influence on the ability of a destination so continue competing in a highly completive environment. It has different effect on destination competitiveness
Suppliers and buyer power The influence of major and hotel groups, airlines, tourists and tour operations-their price and cost structure, quality, diversity
Complementary
Destination
Regional and local joint marketing agreements with other destination (like dhulikhel and bhaktpur) economic sectors
Market analysis
Currents competitors
Market analysis helps to understand the market and give the answer of the different answer such Who are they and their as;
resources and performance compared with Panauti and be aware of their positioning and branding strategies. 41
Is the market attractive? Is pursuing a strategy is this market a good idea? Its a good idea to enter to marketplace? Destination market should be more attractive and well facilitated to enhance the best visitor satisfaction and motivation. While talking about Panauti; this place is more attractive than others destination like Nagarkot in the field of Cultural and religious point of view with motivate the visitors. To enter in the market customer demand and want must be fulfilled and make an effective strategy to enhance the flow of customer which address the strategy for market. In Panauti strategy like, visitors management, destination planning and implementation, SWOT analysis etc. And those strategy can brings the most effective way of evaluating the destination like Panauti which helps to implement the strategy to enhanced destination and motivate the visitors.
Competitive analysis Competitive analysis is done utilizing the information from strength and weakness of the SWOT analysis and usually a more detailed analysis of the key competitors and leads to an action plan of how to increase competitive advantage. A destination such as Panauti consider its major strength to be a rich culture ,excellent year round climate ,natural beauties and recreational opportunities etc. are compared with other destination like Banepa, Dhulikhel or nagarkot. Tourism development center of panauti and stakeholder who needs to came-up with different strategy and planning for competitive advantage and enhance the economic benefits. Panauti can lead to other destination by its cultural and religious values (aspect) which can be more enhancing part of panauti and it can create the value to the customers and it can increase the flow of tourist and continuous improvement on destination life cycle.
Customer analysis Panauti as a religious and cultural tourism destination which play vital role in expansion of customer interest and the drastic change in tourism and customer buying power,which may affectin economic aspect of panaut. Research shows (customer behavior, beliefs, attitude, needs, occupation, and economiccondition or per capita income is changing on day to day basis and it creates the changes over destination (panauti) and fluctuation on visitors (increasing or decreasing).
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fig:customer analysis Above figure shows that flow of tourist is increasing at 2nd series then decreasing and then increasing at lower rate (comparing to category 1) because of changes in customer demand, occupation, life style etc.
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staff than on training local people, thus reducing the employment opportunities available to them. The speed, scale and type of tourism development are major factors in determining whether or not tourism is environmentally, socially and economically sustainable, and are generally influenced by government decisions. As a result, government planning and policies are major influences on whether or not tourism is successful and sustainable for the long term in any destination.
Legal frameworks
Appropriate legislation and its effective enforcement is important to prevent damage to the environment and to tourism assets, to protect the rights of host communities and enable them to benefit from tourism, and to ensure that future development of tourism is only permitted where it will be sustainable. Conservation and wise use needs to be supported by clear policies and regulations applying to all stakeholders, wetland users and others whose actions may have an impact on wetlands. Laws and policies related to environmental protection, planning and land uses at national, regional or local levels provide an essential framework for all relevant decision making. Such a framework ideally sets out the processes that public authorities apply to planning and approval of development proposals. They should also specify minimum standards and requirements with which developments must comply in order to be permitted. As context, it is important that they state the general objectives and commitments of the government, for example in relation to sustainable development and the need for public consultation. This and related legislation such as for biodiversity generally gives public authorities a range of responsibilities. For example, legislation may allow local authorities to limit particular types of development or to set specific local requirements (additional to the general requirements of national legislation or policies). Governments may also develop specific legislation to cover economic sectors, such as tourism, or specific sites or types of sites, such as Places of Panauti. Many governments have adopted some form of legislation that applies to tourism, including provisions for setting up national tourism boards, undertaking national planning and tourism marketing, establishing minimum standards for different types of tourism, and implementing licensing schemes fortourism businesses. As well as specific legislation for the tourism sector, legislation designed to protect the general environment applies to all sectors, including the tourism sector, and its effective enforcement is vital for maintaining the high environmental quality that destinations need to remain attractive to tourists.
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Recommendation
Responsible Tourism practices: Keys to destination sustainability The principles of responsible tourism encourage tourism operators to grow their business whilst providing social and economic benefits to local communities and respecting the environment. The following guidelines could before developing tourism; Assess economic impacts before developing tourism; Ensure communities are involved in and benefits from tourism; Assist with local marketing and product development; Promote equitable business and pay fair prices; Social guidance: Involve local communities in planning and decision making; Assess social impacts of tourism activities; Respect social and cultural diversity; Be sensitive to host culture; Environment guidelines: Reduce environmental impacts when developing tourism; Maintain biodiversity; The following are process could be followed to develop a responsible tourism plan. Select a portfolio of appropriate responsible tourism practices; Choose realistic objectives and targets; Use clear benchmarks to measure and reports on your progress; Work with trade associations, local people and government to achieve your objectives; Use responsible tourism as part of your marketing strategy; Show your progress to staff and clients;
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-A marketing analysis and assessment, including the destination tourism markets share and performance, market trends and customer profiles. For Panauti: Situation assignment (where are we now) IS MORE important than other destination because it helps to know that where we are and also helps to find destination current strength and weakness, opportunities and threats. It also helps to increase competitive advantage. A strategic framework (where would we like to be): this includes the tourism vision, goal and strategies to achieve these goals. To develop Panauti, its necessary to make strategic framework to develop. A integrated multi-year implementation plan (how do we get there) it includes tourism development program and implementation plan relating to critical infrastructure, tourism information system ,new product development and packing, investment promotion systems, human resource development and awareness, safety and security. A tourism marketing program and implementation plan that supports the brand of panuti and focuses on attracting target markets through an integrated marketing mix, like promotion, packaging distribution channels and promotional activities which helps to develop the strategic framework and supports host community and its competitive advantage. Institutional and performance management arrangement (how do we organize ourselves to get there and measure success) which helps to organize system for the future management and execution of tourism in the panautiand it is based on the findings the strategy and implementation plan which helps Panauti to find an effective tourism destination and supports for host community to enhance the economic benefits and promote the destination.
Tourism policies
Well-conceived national and local policies for tourism are crucial and must fit comfortably within wider strategic policies related to conservation.
Destination Control
National and local governments can act to control how much and what type of tourism is developed and where and how fast it is developed. Planning regulations are likely already to require environmental impact assessments (EIAs) for any significant developments.
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Planning regulations may also include provisions for the types and sizes of constructions that are permitted in various areas, may specify zones for particular types of development.
A last word
We have seen some of the many ways in which tourism can be enormously beneficial for both national and local governments and the communities living in and around wetlands and for the wetlands themselves. We have also seen, however, that unless it is well-planned and well managed, tourism can have very harmful impacts upon the people involved, the ecosystem services that wetlands provide for them, the wildlife, and the natural beauty of the place. Given the crucial importance of sustainability in tourist development and operations, weve reviewed examples of the successful incorporation of clear, realistic plans and objectives, the involvement of a broad range of stakeholders in decision making, the synergies that can be achieved through collaboration among local communities and businesspeople, and the tourism industry. And finally, weve been able to consider the role of supportive legislation and policy frameworks, clearly understood and reliably enforced, in providing the context within which successful wetland tourism can grow and mature. This brief review is not meant, however, to explore these subjects in great depth or provide a step-by-step prescription for such success. Rather, it has tried only to show that wetland conservation and modern tourism can be wedded in ways that are mutually beneficial, and to point to the most important concepts that will repay further investigation. Many of the resources listed in the following section will be helpful in that investigation, and will surely lead on to additional resources elsewhere.
References and additional materials IUCN. 2012. Siting and design of hotels and resorts. IUCN, Gland, Switzerland. Global Sustainable Tourism Council. 2012. Global Sustainable Tourism Criteria. http://new.gstcouncil.org Brochures of Panauti Information Centre of Panauti .
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