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net/tag/how-to-reset-error-code-e08-in-canon-mp287/
or look for

http://www.resetprinter.info/2012/01/canon-pixma-mp287-driver.html or http://support-ph.canon-asia.com/contents

How To Reset Error Code E08 In Canon MP287

When the MP287 is turned on, it will immediately appear on the LCD panel error E08 MP287. And when we do print command, then the monitor screen will show The Ink Absorber is Almost Full. Caption MP287 E08 error on the screen as follows:

Turn on the Canon MP287, MP287 LCD then the panel will pop up error E08, and there is a description of The Ink Absorber is Almost Full on the screen of your monitor. Download Resetter MP287 at this link http://www.mediafire.com/?esuhhe214i1dd6t Canon MP287 printer must be in a state of SERVICE MODE. Do I read the next step. Canon MP287 Turn off the E08 error by pressing the power. Do not unplug the power cord. Press and Hold the button STOP / RESET followed by pressing the POWER button. So both buttons depressed position. Release the button STOP / RESET but do not release the button POWER. In these circumstances the POWER button is still depressed, press the STOP / RESET 6 times. Then release both buttons simultaneously. Then the Canon MP287 will be in Service Mode condition. LCD Panel MP287 will blank / dark and in your computer will detect new hardware. Ignore it. You still with ekohasan blog, the next step Exctract and Run Service Tool for MP287 MP287 E08 error you downloaded earlier. Click the PLAY, then the printer will proceed, then MP258 will print one page with the words D = 000.0 Click Clear EEPROM. Then click EEPROM, and the printer will print the results MP258 Resetter. Writing one line as follows: TPage (COPY TTL = 00 000 = 00 000). Canon MP287 Turn off by pressing the power. Canon MP287 printer that error E08 will be normal again.

Good luck and we hope your printer back to normal.

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Filed under: Tips and Trick, Tags: Canon, E08, Error Code, how do i get my printer online, hp printer won t print, MP287, offline printer, POWER, printer status offline, Reset, Service Mode, wireless printer offlinehow to reset absober full for canon mp287, mp287 cannot enter service mode how to solve,

Canon MP287 Ink Absorber, How To Clean It?

If you own a Canon printer and are looking at this article, chances are you just got the Waste ink absorber is fullerror, or something similar, and have no idea what it is or what the printer expects you to do. Unfortunately, or fortunately, you are not the only one with this problem and there are ways to solve it. If you call Canon support, they will promptly tell you to bring the printer for servicing, that doesnt help, however, when you have a report or resum to print by tomorrow. Firstly, it might be important to note that the waste ink absorber is a littl e pad that sits under the cartridges home position and collects any loose ink that may be on the cartridge. This prevents smudges, so its a good thing to have. Many ink jet printers have them, but as far as I know, only Canon PIXMA printers display an error when a certain internal counter suggests that the ink absorber may be full. If youve done a lot of printing, the ink absorber may actually be full and you might need to have it cleaned or replaced to ensure the best printing quality. However, if you havent printed that much or you have and you just need to print something right this minute, there is a way toreset the counter and stop the error from showing up again. Until the counter reaches a certain unknown point, that is, in which case youll have to repeat the procedure. Unfortunately, the instructions for resetting the counter differ from printer to printer and again, as far as I can tell, are not mentioned in the manual. People have been able to figure out how to do it, however, and there are instructions online for many printers. Searching for your printer model and either ink absorber or used ink tank should provide you with a few links to check out. Almost all of them are pretty easy to follow, albeit contrived and not easily discoverable on your own. Once the counter is reset, you should be able to print again. If the ink absorber pad in your Canon is indeed full, you might want to replace it. Having it serviced is generally not a good option, since it will likely cost almost as much as the original cost of the printer and is not covered under warranty, since its considered normal wear and tear and not a defect. Canon will, however, sell you a new ink absorber that shouldnt be too hard to replace. The number to call, in the United States, is 732 -5217230, which is their New Jersey parts center. They are open Monday through Friday, 9:00am to 8:00pm EST and should be able to sell you a replacement. You can also try to clean the ink absorber on your Canon without replacement using tissue to absorb as much ink from the absorber as you can. Find out the best replacement Canon printer cartridge by visiting http://www.findinkcartridges.com, a popular website that helps ink jet printer owners with their inkjet cartridges by providing information on which Dell printer suppliesyou need for your Dell printer.

Cleaning the Paper Feed Roller

Last Updated : 07-Jul-2010 Issue Number : 8200799500

Solution
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper 1.Make sure that the power is turned on, and remove any paper from the Rear Tray. 2.Open the Paper Output Tray gently, and open the Output Tray Extension. 3.Clean the Paper Feed Roller without paper.

(1) Press the

(Maintenance) button repeatedly until b appears.

(2) Press the Black or Color button. The Paper Feed Roller will rotate as it is cleaned. 4.Clean the Paper Feed Roller with paper. (1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray. (2) Make sure that b appears on the LED, then press the Black or Color button. The machine starts cleaning. The cleaning will be completed after the paper is ejected.

NOTE
After the cleaning is completed, press the Stop/Reset button to return the LED to the copy standby mode.
If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.

Automatic Print Head Alignment

If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.

NOTE
If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE Cartridge whose ink is low. See Replacing a FINE Cartridge.

You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1.Make sure that the power is turned on. 2.Load a sheet of A4 or Letter-sized plain paper in the Rear Tray. 3.Open the Paper Output Tray gently, and open the Output Tray Extension. 4.Print the print head alignment sheet.

(1) Press the

(Maintenance) button repeatedly until u (lowercase "u") appears.

(2) Press the Black or Color button. The print head alignment sheet will be printed.

IMPORTANT

Do not touch any printed part on the print head alignment sheet. Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly.

5.Scan the print head alignment sheet to adjust the print head position. (1) Load the print head alignment sheet on the Platen Glass. Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark the sheet with the alignment mark ( ). on the upper left corner of

(2) Close the Document Cover gently, make sure that U (uppercase "U") appears on the LED, then press the Black or Color button.

The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. When adjusting the print head position is completed, the LED returns to the copy standby mode. Remove the print head alignment sheet on the Platen Glass.

IMPORTANT

Do not open the Document Cover or move the loaded print head alignment sheet until adjusting the print head position is completed. If adjusting the print head position has failed, the error code will appear on the LED.

Press the Stop/Reset button to release the error, then refer to An Error Code Is Displayed on the LED.

NOTE

If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer. To print and check the current head position adjustment values, display L on the LED, then press the Black or Color button.

Manual Print Head Alignment

Print Head Alignment 1.Open the printer driver setup window 2.Click Custom Settings on the Maintenance tab The Custom Settings dialog box opens. 3.Switch head alignment to manual Check the Align heads manually check box. 4.Transmit the settings Click Send and when the confirmation message appears, click OK. 5.Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens. 6.Load paper in the machine Load three sheets of A4 size or Letter size plain paper into the rear tray. 7.Execute head alignment Make sure that the machine is on and click Align Print Head. Follow the instruction in the message. 8.Check the printed pattern Enter the numbers of the patterns with the least amount of streaks in the associated boxes. Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated

boxes.

When you have entered all the necessary values, click OK.

REFERENCE

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

(A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

(A) Less noticeable horizontal white streaks (B) More noticeable horizontal white streaks

9.Confirm the displayed message and click OK The second pattern is printed.

IMPORTANT
Do not open the Scanning Unit (Cover) while printing is in progress.
10.Check the printed pattern Enter the numbers of the patterns with the least amount of streaks in the associated boxes.

Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated

boxes. When you have entered all the necessary values, click OK.

REFERENCE

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

(A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks

11.Confirm the displayed message and click OK The third pattern is printed.

IMPORTANT
Do not open the Scanning Unit (Cover) while printing is in progress.

12.Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes. Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.

When you have entered all the necessary values, click OK.

REFERENCE

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.

(A) Less noticeable horizontal white stripes (B) More noticeable horizontal white stripes

REFERENCE
To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.

Loading Envelopes
Last Updated : 13-Jul-2010 Issue Number : 8200806400

Solution
You can print on European DL and US #10 envelopes. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.

IMPORTANT

You can only print on envelopes with the computer.

Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.

- Envelopes with an embossed or treated surface - Envelopes with a double flap (or sticker flaps) - Envelopes whose gummed flaps are already moistened and adhesive

NOTE
The message on how to load envelopes will appear when printing on them. This message will not appear next time if you select the Do not show this message again. check box.

1.Prepare envelopes.

Press down on all four corners and edges of the envelopes to flatten them.

If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

If the corner of the envelope flap is folded, flatten it. Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

The figures above show a side view of the leading edge of the envelope.

IMPORTANT
The envelopes may jam in the machine if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.1 inches / 3 mm.

2.Load envelopes. (1) Open the Paper Support. Do not raise the Paper Support.

(2) Open the Paper Output Tray gently, and open the Output Tray Extension. (3) Slide the Paper Guides (A) to open them, and load the envelopes in the center of the Rear Tray WITH THE ADDRESS SIDE FACING YOU. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at once. (4) Slide the Paper Guides (A) to align them with both sides of the envelopes. Do not slide the Paper Guides too hard. The envelopes may not be fed properly.

(B) Rear side (C) Address side

NOTE

Do not load envelopes higher than the Load Limit Mark (D).

3.Specify the settings with the printer driver. (1) Select Envelope in Commonly Used Settings on the Quick Setup sheet. (2) Select DL Env. or Comm. Env. #10 in the Envelope Size Setting window. (3) Select Landscape in Orientation.

IMPORTANT
If you do not specify the envelope size or orientation properly, the address will be printed upside down or will be turned to 90 degrees.

NOTE

The machine may make operating noise when feeding envelopes. If the print result is upside down, open the printer driver setup window, select Envelope in Commonly Used Settings, then select the Rotate 180 degrees check box in Additional Features. For details on the printer driver settings, see Printing from Your Computer .

Printing Area
Last Updated : 07-Jul-2010 Issue Number : 8200799600

Solution

To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area Printable area : Canon recommends that you print within this area.

Letter, Legal Envelopes Other Sizes than Letter, Legal, Envelopes

: The area where it is possible to print.

However, printing in this area can affect the print quality or the paper feed precision.

NOTE
Borderless Printing - By selecting Borderless Printing option, you can make prints with no margins. - When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page. - Duplex printing is not available when performing Borderless Printing. - For Borderless Printing, use the following paper:

Glossy Photo Paper "Everyday Use" GP-501* Photo Paper Glossy GP-502* Photo Paper Plus Semi-gloss SG-201* Photo Paper Pro Platinum PT-101* Photo Paper Plus Glossy II PP-201 Matte Photo Paper MP-101*

* This paper can be used only when printing from your computer. Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in printouts with altered color hues. Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing. You can perform Borderless Printing on plain paper only when printing from your computer. - Borderless Printing is not available for legal, A5, or B5 sized paper, or envelopes. - Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.

Letter, Legal
Size Letter Legal* Printable Area (width x height) 8.00 x 10.69 inches / 203.2 x 271.4 mm 8.00 x 13.69 inches / 203.2 x 347.6 mm

* This page size can be used only when printing from your computer.

Recommended printing area Printable area

Envelopes
Size European DL* US Comm. Env. #10* Recommended Printing Area (width x height) 4.06 x 7.07 inches / 103.2 x 179.5 mm 3.86 x 7.91 inches / 98.0 x 200.8 mm

* This page size can be used only when printing from your computer.

Recommended printing area

Other Sizes than Letter, Legal, Envelopes

Size A5* A4 B5* 4" x 6" / 10 x 15 cm 4" x 8" / 10 x 20 cm* 5" x 7" / 13 x 18 cm* 8" x 10" / 20 x 25 cm* Wide* Printable Area (width x height) 5.56 x 7.95 inches / 141.2 x 202.0 mm 8.00 x 11.38 inches / 203.2 x 289.0 mm 6.90 x 9.80 inches / 175.2 x 249.0 mm 3.73 x 5.69 inches / 94.8 x 144.4 mm 3.73 x 7.69 inches / 94.8 x 195.2 mm 4.73 x 6.69 inches / 120.2 x 169.8 mm 7.73 x 9.69 inches / 196.4 x 246.0 mm 3.73 x 6.80 inches / 94.8 x 172.6 mm

* This page size can be used only when printing from your computer.

Recommended printing area Printable area

Cannot Print to End of Job

Last Updated : 17-Jun-2010 Issue Number : 8200702700

Issue

Cause and Solution

Check 1: Is the size of the print data extremely large? Check 2: Is the space of your computer's hard disk sufficient?

Check 1: Is the size of the print data extremely large?

Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.

Check 2: Is the space of your computer's hard disk sufficient?

Delete unnecessary files to free disk space.

Changing Color Properties to Improve Coloration

Last Updated : 07-Mar-2011 Issue Number : 8200688800

Solution

The Photo Optimizer PRO function corrects colors of digital camera images or scanned images. It is specially designed to compensate for color shift, overexposure, and underexposure. The procedure for performing Photo Optimizer PRO is as follows:

1. Open the printer driver setup window 2.Set the Auto Photo mode Check the Photo Optimizer PRO check box on the Effects tab.

Normally there is no need to check the Apply Throughout Page check box. Images within each page are optimized on an image-by-image basis.

REFERENCE
Check the Apply Throughout Page check box when printing image data that has been processed, such as being cropped or rotated. In this case the entire page will be treated as a single image to be optimized.

3.Complete the setup Click OK. When you execute print, the images will be printed with color compensation.

CAUTION
Photo Optimizer PRO does not function when:

Background is set in the Stamp/Background dialog box on the Page Setup tab. Define Stamp... is selected in the Stamp/Background dialog box on the Page Setup tab, and the bitmapped stamp is configured.

REFERENCE
Depending on images, the Photo Optimizer PRO may have no discernible effect.

Cleaning the Platen Glass and Document Cover

Last Updated : 07-Jul-2010 Issue Number : 8200800100

Solution IMPORTANT
Be sure to turn off the power and disconnect the power plug before cleaning the machine.

With a clean, soft, lint-free cloth, wipe the Platen Glass (A) and the inner side of the Document Cover (white sheet) (B) gently. Be sure not to leave any residue, especially on the Platen Glass.

IMPORTANT
The inner side of the Document Cover (white sheet) (B) is easily damaged, so wipe it gently.

Streaks or uneven printing on the trailing edge of the paper

Last Updated : 23-Jan-2012 Issue Number : 8200825200

Solution
When printing a picture, streaks or uneven printing may appear on its trailing edge (inside the red frame). This problem is caused by printing outside the recommended print area, and may be corrected by using the combination below.

Media Type: Photo Paper Pro Platinum PT-101 Print Quality : Fine (after clicking Custom)

Ex. Streaks or uneven printing appears. (The printer in the illustration below shows the MG5100 model.)

Loading Paper
Last Updated : 13-Jul-2010 Issue Number : 8200805900

Solution
Loading Plain Paper / Photo Paper

IMPORTANT
If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can cause paper jams.

NOTE

We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see Media Types You Can Use .

You can use general copy paper.

For the page size and paper weight you can use for this machine, see Media Types You Can Use .

1.Prepare paper. Align the edges of paper. If paper is curled, flatten it.

NOTE

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, refer to "Paper Is Smudged/Printed Surface Is Scratched".

2.Load paper. (1) Open the Paper Support, raise it, then tip it back. (2) Open the Paper Output Tray gently, and open the Output Tray Extension.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU. (4) Slide the Paper Guides (A) to align them with both sides of the paper stack. Do not slide the Paper Guides too hard. The paper may not be fed properly.

IMPORTANT

Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.

NOTE

Do not load sheets of paper higher than the Load Limit Mark (D).

NOTE

The machine may make operating noise when feeding paper.

After loading paper

When copying, select the size and type of the loaded paper using the Operation Panel on the machine.

See Copying .

When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver.

See Printing from Your Computer .

Lines Are Misaligned

Last Updated : 19-Aug-2011 Issue Number : 8201216900

Issue
When the lines on the print results are misaligned, check the items below.

Cause and Solution

Check 1: Perform Print Head Alignment Check 2: Upgrade the print quality

Check 1: Perform Print Head Alignment

When you see unevenness in the print result such as misalignment, align the print head. Refer to "Aligning the Print Head" to perform the automatic print head alignment. If the problem is not solved, perform the manual print head alignment. Aligning the Print Head Automatic Print Head Alignment

If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.

See[Aligning the Print Head ]

Check 2: Upgrade the print quality

1. Open the printer driver setup window. 2. Select Custom for Print Quality on the Main tab, and click Set....

The Custom dialog box opens.

3. Using the slide bar in [Quality], upgrade print quality. 4. Click OK on the Main tab. Execute printing, and the print results will be output with the quality level you selected.

IMPORTANT

Depending on the media selected in [Media Type], some of the print quality levels are not available.

FINE Cartridge Holder Does Not Move to the Position for Replacing
Last Updated : 13-Jul-2010 Issue Number : 8200804200

Issue

Cause and Solution

Check 1: Is the Power lamp off? Check 2: Is an error message displayed on the LCD? Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or longer? Check 4: Has the machine been printing continuously for a long period?

Check 1: Is the Power lamp off?

Check if the Power lamp is lit green. The FINE Cartridge Holder will not move unless the power is on. If the Power lamp is off, close the Scanning Unit (Cover) and turn the machine on. While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green, and then open the Scanning Unit (Cover) again.

Check 2: Is an error message displayed on the LCD?

Close the Scanning Unit (Cover), confirm the error code is displayed, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see An Error Code Is Displayed on the LED.

Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or longer?
If the Scanning Unit (Cover) is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right to prevent the Print Head from drying out. Close and reopen the Scanning Unit (Cover) to return the FINE Cartridge Holder to the left.

Check 4: Has the machine been printing continuously for a long period?
Close the Scanning Unit (Cover), wait a while, then reopen it. If the machine has been printing continuously for a long time, the FINE cartridge Holder may not move to the center since the Print Head may overheat.

NOTE

Opening the Scanning Unit (Cover) while printing moves the FINE Cartridge Holder to the right. Close the Scanning Unit (Cover), and reopen it after printing is complete.

No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

Last Updated : 13-Jul-2010 Issue Number : 8200810800

Issue

No Printing Results Printing Is Blurred

Colors Are Wrong

White Streaks

Cause and Solution

Check 1: Did you confirm the paper and print quality settings? Check 2: Is the FINE Cartridge installed properly? Check 3: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning Check 4: When a FINE Cartridge runs out of ink, replace it with a new one Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up Check 6: Is the Platen Glass or the glass of ADF dirty? When copying, see also the sections below: Check 7: Check that the original is loaded correctly on the Platen Glass or in the ADF Check 8: Is the original document is loaded with the proper side facing up? Check 9: Did you copy a printout done by this machine?

Check 1: Did you confirm the paper and print quality settings?

Check 2: Is the FINE Cartridge installed properly?

If the Ink Cartridge Locking Cover is not closed securely, ink may not be ejected correctly. Open the Scanning Unit (Cover), open the Ink Cartridge Locking Cover, then close the Ink Cartridge Locking Cover. When you close the Ink Cartridge Locking Cover, push the Ink Cartridge Locking Cover until it clicks into place.

Check 3: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. -> [ Printing the Nozzle Check Pattern ] [ Cleaning the Print Head ] [ Cleaning the Print Head Deeply ]

If the Nozzle Check Pattern is not printed correctly:

After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.

If the problem is not resolved after performing the Print Head Cleaning twice:

Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.

If the problem is not resolved after performing the Print Head Deep Cleaning twice:

Ink may have run out. Replace the FINE Cartridge.

Check 4: When a FINE Cartridge runs out of ink, replace it with a new one
Replace ink cartridge(s) When you need to replace FINE Cartridges, follow the procedure below.

See[Replace ink cartridge(s)]

Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Check 6: Is the Platen Glass or the glass of ADF dirty?

Clean the Platen Glass. Cleaning the Platen Glass and Document Cover

See[Cleaning the Platen Glass and Document Cover]

Check 7: Check that the original is loaded correctly on the Platen Glass or in the ADF
Loading Paper Loading Plain Paper / Photo Paper

See[Loading Paper ]

Check 8: Is the original document is loaded with the proper side facing up?
When loading the original on the Platen Glass, the side to be copied should be face down. When loading the original in the ADF, the side to be copied should be face up.

Check 9: Did you copy a printout done by this machine?

Print from the digital camera directly, or reprint from the computer. If you copy a printout done by this machine, print quality may be reduced.

Cannot Install the MP Drivers

Last Updated : 13-Jul-2010 Issue Number : 8200805200

Issue

Cause and Solution

If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: If you are unable to proceed beyond the Printer Connection screen: In other cases:

If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive:
Start the installation following the procedure below. 1. Click Start then Computer. In Windows XP, click Start then My Computer.

2. Double-click the

CD-ROM icon on the displayed window.

If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE.

NOTE

If the CD-ROM icon is not displayed, try the following:

- Remove the CD-ROM from your computer, then insert it again. - Restart your computer.

If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. In this case, contact the service center.

If you are unable to proceed beyond the Printer Connection screen:

If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers.

NOTE
The printer is not detected. Check the connection may be displayed depending on the computer you use. In this case, follow the procedure below to reinstall the MP Drivers.

1. Click Cancel. 2. Click Start Over on the Installation Failure screen. 3. Click Back on the screen that appears next. 4. Click Exit on the PIXMA XXX screen (where "XXX" is your machine's name), then remove the CD-ROM. 5. Turn the machine off. 6. Restart the computer. 7. Make sure that you have no application software running. 8. Insert the CD-ROM again, then perform Easy Install to install the MP Drivers.

In other cases:
Follow the procedure described in your setup manual to reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Dr ivers. -> Deleting the Unnecessary MP Drivers If you reinstall the MP Drivers, perform Custom Install on the Setup CD-ROM, then select MP Drivers.

NOTE
If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the drivers. Restart your computer before reinstalling.
Install the Software Do not connect the USB cable yet.

Paper Is Smudged/Printed Surface Is Scratched

Last Updated : 13-Jul-2010 Issue Number : 8200804800

Issue

Paper Is Smudged

(A) The Edges of Paper Are Smudged (B) Printed Surface Is Smudged

Printed Surface Is Scratched

Cause and Solution

Check 1: Did you confirm the paper and print quality settings? Check 2: Is the appropriate type of paper used? Check the followings:

Check 3: Load the paper after correcting its curl Check 4: If you are printing on thick paper, select the Prevent paper abrasion setting Check 5: If the intensity is set high, reduce the Intensity setting in the printer driver and try printing again Check 6: Is printing performed beyond the recommended printing area? Check 7: Is the Platen Glass or the ADF Glass dirty? Check 8: Is the Paper Feed Roller dirty? Check 9: Is the inside of the machine dirty? Check 10: Set Ink Drying Wait Time longer Check 11: Is the paper scratched by other loaded paper?

Check 1: Did you confirm the paper and print quality settings?

Check 2: Is the appropriate type of paper used? Check the followings:

Check to see if the paper you are printing on is suitable for your printing purpose.

-> Media Types You Can Use

When performing Borderless Printing, make sure that the paper you are using is suitable for Borderless Printing.

If the paper you are using is not suitable for Borderless Printing, the print quality may be reduced at the top and bottom edges of the paper. -> Printing Area

Check 3: Load the paper after correcting its curl

For Plain Paper

Turn the paper over and reload it to print on the other side. Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. We recommend putting unused paper back into the package and keeping it on a level surface.

For Other Paper

If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl.

1. Roll up the paper in the opposite direction to the paper curl as shown below.

2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time.

NOTE
Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.

(C) Printing side We recommend printing paper that has been curled outward one sheet at a time.

Check 4: If you are printing on thick paper, select the Prevent paper abrasion setting
Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel or the computer. Print speed is reduced if you are selecting the Prevent paper abrasion setting. * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs.

To set by using the Operation Panel

Press the Menu button repeatedly until Device settings appears, use the Prevent abrasion in this order, then select ON.

button and OK button to select Print settings and

To set by using your computer

Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click Send.

Check 5: If the intensity is set high, reduce the Intensity setting in the printer driver and try printing again
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.

When printing from your computer

Reduce the Intensity setting in the printer driver and try printing again.

1.Open the printer driver setup window.

2.On the Main sheet, select Manual for Color/Intensity, and then click Set. 3.Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity.

1.Open the Print dialog box. 2.Select Color Options in the pop-up menu. 3.Drag the Intensity slide bar to set the intensity.

Check 6: Is printing performed beyond the recommended printing area?

If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink. Resize your original document in your application software.

Check 7: Is the Platen Glass or the ADF Glass dirty?

Clean the Platen Glass or the glass of ADF. Cleaning the Platen Glass and Document Cover

See[Cleaning the Platen Glass and Document Cover]

Check 8: Is the Paper Feed Roller dirty?

Clean the Paper Feed Roller.

NOTE
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.
Cleaning the Paper Feed Roller If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

See[Cleaning the Paper Feed Roller]

Check 9: Is the inside of the machine dirty?

When performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the machine.

NOTE
To prevent the inside of the machine from stains, set the paper size correctly.

Check 10: Set Ink Drying Wait Time longer

Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented.

1.Make sure that the machine is turned on. 2.Open the printer driver setup window. 3.Click the Maintenance tab and then Custom Settings. 4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send. 5.Confirm the message and click OK.

1.Make sure that the machine is turned on. 2.Open the Canon IJ Printer Utility. 3.Select Custom Settings in the pop-up menu. 4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send. 5.Confirm the message and click OK.

Check 11: Is the paper scratched by other loaded paper?

Depending on the media type, the paper may be scratched by other loaded paper when feeding from the Rear Tray. In this case, load one sheet at a time.

An Error Code Is Displayed on the LED

Last Updated : 13-Jul-2010 Issue Number : 8200804100

Issue
- Alarm Lamp Is Lit Orange When a machine error occurs, the Alarm lamp is lit orange and the error code as follows is displayed on the LED. Check the error code displayed on the LED and take the appropriate action to correct the error.

* Depending on the error, the Alarm Lamp may not lit. - POWER Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately When the POWER and Alarm lamps flash alternately as shown below, and the error code as follows is displayed on the LED, an error requiring servicing might have occurred.

Cause and Solution

E, 0, 2 (LED display)

The machine is out of paper./Paper does not feed.

E, 0, 3 (LED display)

Paper Output Tray is closed./Paper jam.

E, 0, 4 / E, 0, 5 (LED display)

The FINE Cartridge cannot be recognized.

E, 0, 7 (LED display)

FINE Cartridge is not installed in the correct position.

E, 0, 8 (LED display)

Ink absorber is almost full.

E, 1, 3 (LED display)

The remaining ink level cannot be detected.

E, 1, 4 (LED display)

The FINE Cartridge cannot be recognized.

E, 1, 5 (LED display)

The FINE Cartridge cannot be recognized.

E, 1, 6 (LED display)

The ink has run out.

E, 3, 0 (LED display)

The size of the original cannot be correctly detected or the document is too small when the Fit-to-Page copying is selected.

E, 3, 1 (LED display)

The machine is not connected with the computer.

E, 5, 0 (LED display)

Scanning the print head alignment sheet has failed.

P, 0, 2 (LED display)

P, 1, 0 (LED display)

Other cases than above:

E, 0, 2 (LED display)
Reload the paper on the Rear Tray correctly and press the Black or Color button. Loading Paper Loading Plain Paper / Photo Paper

See[Loading Paper ]

E, 0, 3 (LED display)
If the Paper Output Tray is closed, open it. The machine resumes printing. If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button. Paper Jams

See[Paper Jams]

E, 0, 4 / E, 0, 5 (LED display)
The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Cover) and install the appropriate FINE Cartridge. After that, push the Ink Cartridge Locking Cover until it clicks into place, then close the Scanning Unit (Cover). If the error is not resolved, contact the service center.

E, 0, 7 (LED display)
Make sure that each FINE Cartridge is installed in the correct position. Replace ink cartridge(s) When you need to replace FINE Cartridges, follow the procedure below.

See[Replace ink cartridge(s)]

E, 0, 8 (LED display)
Press the machine's Black or Color button to continue printing. Contact the service center.

E, 1, 3 (LED display)
The ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the machine's Stop (Reset) button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Checking the Ink Status You can check the ink status with the Ink lamps on the Operation Panel or with the computer screen.

See[Checking the Ink Status ]

E, 1, 4 (LED display)
The FINE Cartridge may not be compatible with this printer. Install the appropriate FINE Cartridge. Replace ink cartridge(s) When you need to replace FINE Cartridges, follow the procedure below.

See[Replace ink cartridge(s)]

E, 1, 5 (LED display)
The FINE Cartridge may not be installed properly. Open the Scanning Unit (Cover) and install the FINE Cartridge properly. Replace ink cartridge(s) When you need to replace FINE Cartridges, follow the procedure below.

See[Replace ink cartridge(s)]

E, 1, 6 (LED display)
The ink has run out. Replace the ink cartridge and close the Scanning Unit (Cover). If printing is in progress and you want to continue printing, press the machine's Stop (Reset) button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

E, 3, 0 (LED display)

Make sure that the original meets the requirements and is correctly loaded on the Platen Glass. Check the position and direction of the original loaded on the Platen Glass.

E, 3, 1 (LED display)
Connect the machine and the computer with a USB cable. *Scanning via a network is not available.

E, 5, 0 (LED display)
Press the Stop/Reset button to dismiss the error, then take the actions described below.

Make sure that the print head alignment sheet is set in the correct position and orientation on the Platen Glass. Make sure the Platen Glass and the print head alignment sheet are not dirty. Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment. For Automatic Print Head Alignment, always load one sheet of A4 or letter-sized plain paper. Make sure if Print Head nozzles are clogged. Print the nozzle check pattern to check the status of the Print Head.

->Printing the Nozzle Check Pattern If the error is not resolved, connect the machine to the computer and align the Print Head on the printer driver. ->Aligning the Print Head

P, 0, 2 (LED display)
Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE Cartridge Holder from moving, and turn on the machine again.

IMPORTANT

Be careful not to touch the components inside the machine. The machine may not print out properly if you touch it. If the problem is not resolved, contact the service center.

P, 1, 0 (LED display)
Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.

Other cases than above:

Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.

Making Copies
Last Updated : 13-Jul-2010 Issue Number : 8200810000

Solution

You can make enlarged or reduced copies of the original to fit the page size, and borderless copies of a printed photo, besides standard copies.

Copying Documents Copying Photos Fit-to-Page Copying

Copying Documents
This section describes the procedure to copy a document of A4 or Letter size on plain paper. For the operation, see the notes and operation procedure described in the reference page.

You need to prepare: Originals to copy.

Paper for printing. See Media Types You Can Use .

1.Prepare for copying. (1) Turn on the power. (2) Load paper. See Loading Paper. Here we load A4 or Letter-sized plain paper in the Rear Tray. (3) Open the Paper Output Tray gently, and open the Output Tray Extension.

(4) Load an original on the Platen Glass. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark Then close the Document Cover gently. as shown below.

NOTE
Characters and lines written with a light colored pen or highlight pen may not be copied properly.

2.Start copying. (1) Press the [+] button repeatedly to specify the number of copies (max. 20 copies).

To make 1 to 9 copies or 20 copies Display the desired number of copies on the LED. Each time you press the [+] button, the number on the LED increases by one. When F appears, the number of copies is set to "20". Press the [+] button again to return to "1". To make 10 to 19 copies (1) Display F on the LED. (2) Load only the desired number of sheets to copy.

(2) Press the Paper button repeatedly to select the page size and media type. The Paper lamp indicates the selected page size and media type. Here we select A4 or 8.5" x 11" Plain Paper.

NOTE

You can select the following page sizes and media types.

- A4 or 8.5" x 11" Plain Paper - A4 or 8.5" x 11" Photo Paper - 10 x 15 cm or 4" x 6" Photo Paper

You can switch the size of paper loaded in the Rear Tray between A4 and 8.5" x 11" (Letter) regardless of the size indicated on the Operation Panel.

See Switching the Page Size between A4 and 8.5" x 11" (Letter).

When the Fit-to-Page copy function is enabled, you can copy the original in the size automatically enlarged or reduced to fit the selected page size. In this case, the original is copied with borders on the plain paper and without borders on the photo paper.

Cancel the Fit-to-Page copy function to copy the original in the same size. See Fit-to-Page Copying.

(3) Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. While copying is in progress, the number on the LED flashes and decreases by one to indicate the remaining number of copies to be made. Remove the original on the Platen Glass after copying is completed. To make 10 to 19 copies The paper-out error will occur ("E, 0, 2" will appear on the LED) when all of the loaded paper runs out. Press the Stop/Reset button to release the error.

NOTE

You can set the print quality to "Fast" (speed priority) only when A4 or Letter-sized plain paper is selected for the page size and media type.

To set the print quality to "Fast" (speed priority) 1. Press and hold down the Color or Black button for 2 or more seconds in (3) of step 2. The LED flashes once. * When you press the Color or Black button for less than 2 seconds, the machine starts copying in the print quality "Standard". 2. Release the button. The machine starts copying.

When the print quality is set to "Fast", print speed is given priority over quality. To give priority to quality, press the Color or Black button for less than 2 seconds to copy in the print quality "Standard".

IMPORTANT
Do not open the Document Cover or move the loaded original until copying is completed.

NOTE
To cancel copying, press the Stop/Reset button.

Switching the Page Size between A4 and 8.5" x 11" (Letter)

You can switch the size of paper loaded in the Rear Tray between A4 and 8.5" x 11" (Letter). This setting is useful if you usually load Letter-sized paper in the Rear Tray regardless of the page size indication "A4" on the Operation Panel, or vice versa.

1.Press the

(Maintenance) button repeatedly until d appears.

2.Press the Black button to select A4, or the Color button to select 8.5" x 11" (Letter).

NOTE

When you switch the page size to A4 or 8.5" x 11" (Letter), load paper of the selected size regardless of the size indicated on the Operation Panel.

- When the page size is set to A4, load A4 plain paper or photo paper. - When the page size is set to 8.5" x 11" (Letter), load Letter-sized plain paper or photo paper.

Copying Photos
This section describes the procedure to copy a printed photo on 4" x 6" / 10 x 15 cm photo paper.

You need to prepare: Printed photos.

Photo paper for printing. See Media Types You Can Use .

1.Prepare for copying a photo. (1) Turn on the power. (2) Load paper. See Loading Paper. Here we load 4" x 6" / 10 x 15 cm photo paper in the Rear Tray. (3) Open the Paper Output Tray gently, and open the Output Tray Extension. (4) Load a photo on the Platen Glass.

2.Start copying. (1) Press the [+] button repeatedly to specify the number of copies. See step 2 in Copying Documents. (2) Press the Paper button repeatedly to select the page size and media type. The Paper lamp indicates the selected page size and media type. Here we select 10 x 15 cm or 4" x 6" Photo Paper.

NOTE

You can select the following page sizes and media types.

- A4 or 8.5" x 11" Plain Paper - A4 or 8.5" x 11" Photo Paper - 10 x 15 cm or 4" x 6" Photo Paper

You can switch the size of paper loaded in the Rear Tray between A4 and 8.5" x 11" (Letter) regardless of the size indicated on the Operation Panel.

See Switching the Page Size between A4 and 8.5" x 11" (Letter).

When the Fit-to-Page copy function is enabled, you can copy the original in the size automatically enlarged or reduced to fit the selected page size. In this case, the original is copied with borders on the plain paper and without borders on the photo paper.

Cancel the Fit-to-Page copy function to copy the original in the same size.

See Fit-to-Page Copying.

(3) Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the photo on the Platen Glass after copying is completed.

IMPORTANT
Do not open the Document Cover or move the loaded photo until copying is completed.

NOTE
To cancel copying, press the Stop/Reset button.

Fit-to-Page Copying
The Fit-to-Page copy function enables you to copy the original automatically enlarged or reduced to fit the selected page size.

1.Prepare for copying. See step 1 in Copying Documents.

2.Press the [+] button repeatedly to specify the number of copies. See step 2 in Copying Documents.

3.Press the Paper button repeatedly to select the page size and media type.

NOTE

When the plain paper is selected for the media type, the original is copied with borders. When the photo paper is selected for the media type, the original is copied without borders and fills the entire page. In borderless copying, slight cropping may occur at the edges since the copied image is enlarged to fill the whole page.

4.Press the Fit to Page button. The Fit to Page lamp lights up and the Fit-to-Page copy function is enabled. The original is copied in the size automatically enlarged or reduced to fit the selected page size.

NOTE
Press the Fit to Page button again to cancel the Fit-to-Page copy function and copy the original in the same size.

5.Press the Color button for color copying, or the Black button for black & white copying. The machine starts Fit-to-Page copying. Remove the original on the Platen Glass after copying is completed.

IMPORTANT
Do not open the Document Cover or move the loaded original until copying is completed.

NOTE

You can set the print quality to "Fast" (speed priority) only when A4 or Letter-sized plain paper is selected for the page size and media type. To set the print quality to "Fast", press and hold down the Color or Black button for 2 or more seconds in step 5.

See To set the print quality to "Fast" (speed priority).

To cancel copying, press the Stop/Reset button.

Printing from Your Computer

Last Updated : 13-Jul-2010 Issue Number : 8200810600

Solution

Printing Documents (Windows) Printing Documents (Macintosh)

Printing Documents (Windows)

This section describes the procedure to print a document of A4 size on plain paper.

NOTE

Operations may vary depending on your software application. For details on the operation, refer to the instruction manual of your application. The screens used in this section are for printing with Windows 7 operating system Home Premium (hereafter referred to as "Windows 7").

1.Make sure that the machine is turned on.

2.Load paper. See Loading Paper. Here we load A4 plain paper in the Rear Tray.

3.Open the Paper Output Tray gently, and open the Output Tray Extension.

4.Create (or open) a document to print using an appropriate software application.

5.Open the printer driver setup window. (1) Select Print on the File menu or the command bar in your software application. The Print dialog box will appear. (2) Make sure that your machine's name is selected.

NOTE
If another printer's name is selected, click and select your machine's name.

(3) Click Preferences (or Properties).

6.Specify the required print settings. (1) Select Business Document in Commonly Used Settings.

NOTE
When the print object such as Business Document or Photo Printing is selected in Commonly Used Settings, the items in Additional Features will be selected automatically. The settings suitable for the print object such as media type or print quality will also appear.

(2) Make sure of the displayed settings.

Here we make sure that Plain Paper in Media Type, Standard in Print Quality, and A4 in Printer Paper Size are selected.

NOTE

When you specify two or more copies in Copies, the printed pages will be collated. The settings can be changed.

However, after changing Printer Paper Size, confirm that the setting for Page Size on the Page Setup sheet matches the setting set in the software application.

If you select the wrong media type, the machine may not print with the proper print quality.

(3) Click OK.

NOTE

For details on the printer driver functions, click Help or Instructions to view the online help or the on-screen manual: Advanced Guide. The Instructions button appears on the Quick Setup, Main and Maintenance sheets if the on-screen manual is installed on your computer. You can name the changed settings and add to Commonly Used Settings. If the Always Print with Current Settings check box is selected, the current settings will be applied from the next print job onward. Some software applications may not have this function. To display the preview to confirm the print result, select the Preview before printing check box. Some software applications may not have a preview function. You can specify the detailed print settings on the Main sheet or Page Setup sheet.

7.Start printing. Click Print (or OK) to start printing.

NOTE

The message on how to load envelopes will appear when printing on them. This message will not appear next time if you select the Do not show this message again. check box.

For details on the settings to print envelopes, see Loading Envelopes.

To cancel a print job in progress, press the Stop/Reset button on the machine or click Cancel Printing on the printer status monitor. To display the printer status monitor, click the printer icon on the taskbar. In Windows Vista operating system (hereafter referred to as "Windows Vista") or Windows XP, click Canon XXX Printer (where "XXX" is your machine's name) on the taskbar.

If printed ruled lines are misaligned or print results are unsatisfactory, adjust the print head position.See Aligning the Print Head.

Printing the Nozzle Check Pattern

Last Updated : 13-Jul-2010 Issue Number : 8200808000

Solution

Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low. -> Replacing a FINE Cartridge

You need to prepare: a sheet of A4 or Letter-sized plain paper

1.Make sure that the power is turned on.

2.Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3.Open the Paper Output Tray gently, and open the Output Tray Extension.

4.Print the nozzle check pattern.

(1) Press the

(Maintenance) button to display A.

(2) Press the Black or Color button. The nozzle check pattern will be printed.

5.Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1.Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2).

(1) Check if lines are missing in this pattern. If yes, cleaning is required. See Cleaning the Print Head.

(A) Good (B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, cleaning is required. See Cleaning the Print Head.

(A) Good (B) Bad (horizontal white streaks are present)

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Last Updated : 07-Jul-2010 Issue Number : 8200798600

Solution

Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

IMPORTANT
Do not perform any other operations while performing the Bottom Plate Cleaning.

You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and unfold the paper.

4.Load only this sheet of paper in the Rear Tray with the open side facing you.

5.Clean the inside of the machine.

(1) Press the

(Maintenance) button repeatedly until J appears.

(2) Press the Black or Color button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded area of the ejected paper. If it is smudged with ink, perform the Bottom Plate Cleaning again.

NOTE
When performing the Bottom Plate Cleaning again, make sure to use a new piece of paper.

If the problem is not resolved after performing the Bottom Plate Cleaning twice, the protrusions inside the machine may be stained. See Cleaning the Protrusions inside the Machine to clean them.

Cleaning the Protrusions inside the Machine CAUTION

Be sure to turn off the power and disconnect the power plug before cleaning the machine.

If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.

Writing Error/Output Error/Communication Error (Windows)

Last Updated : 13-Jul-2010 Issue Number : 8200805300

Issue

Cause and Solution

Check 1: If the Power lamp is off, make sure that the power cord is plugged in, then turn the machine on Check 2: Make sure that the printer port is configured appropriately in the printer driver. Check 3: Make sure that the USB cable is securely plugged in to the machine and the computer Check 4: Make sure that the MP Drivers are installed correctly. Check 5: Check the status of the device on your computer

Check 1: If the Power lamp is off, make sure that the power cord is plugged in, then turn the machine on
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.

Check 2: Make sure that the printer port is configured appropriately in the printer driver.
* In the following instructions, "XXX" signifies your machine's name. 1.Log on as a user account with administrator privilege. 2.Select Devices and Printers from the Start menu. When using Windows 7, select Start menu > Control Panel > Hardware and Sound > Devices and Printers. In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.

In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3.Right-click the Canon XXX Printer icon, then select Printer properties. In Windows Vista or Windows XP, right-click the Canon XXX Printer icon (where "XXX" is your machine's name), then select Properties. 4.Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).

If the setting is incorrect:

Reinstall the MP Drivers.

Printing does not start even though the port named USBnnn is selected:

Launch Canon My Printer from the task tray, select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select Canon XXX Printer. If the problem is not resolved, reinstall the MP Drivers.

Check 3: Make sure that the USB cable is securely plugged in to the machine and the computer
When the machine is connected to your computer with a USB cable, check the followings:

If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. There could also be a problem with the USB cable. Replace the USB cable and try printing again.

Check 4: Make sure that the MP Drivers are installed correctly.

Uninstall the MP Drivers following the procedure described in [ Deleting the Unnecessary MP Drivers ], insert the Setup CD-ROM into the computer's disc drive and perform Custom Install and select MP Drivers to install again. Install the Software Do not connect the USB cable yet.

See[Install the Software]

Check 5: Check the status of the device on your computer

Follow the procedure below to check the status of the device. 1.Click Control Panel, System and Security, System, then click the Device Manager button. When using Windows Vista, click Control Panel, Hardware and Sound, then click Device Manager. If the User Account Control screen is displayed, follow the on-screen instructions. In Windows XP, click Control Panel, Performance and Maintenance, System, then click Device Manager on the Hardware sheet. 2.Double-click Universal Serial Bus controllers then USB Printing Support.

If USB Printing Support is not displayed, make sure that the machine is correctly connected to the computer. ->Check 3: Make sure that the USB cable is securely plugged in to the machine and the computer. 3.Click the General tab and make sure that there is no indication of a problem with the device. If a device error is displayed, refer to Windows help to resolve the error.

Paper Does Not Feed Properly

Last Updated : 13-Jul-2010 Issue Number : 8200806800

Issue

Cause and Solution

Check 1: Make sure of the following when you load paper Check 2: Check to see if the paper you are printing on is not too thick or curled Check 3: Make sure of the following when you load envelopes Check 4: Make sure that there are no foreign objects in the Rear Tray Check 5: Clean the Paper Feed Roller

Check 1: Make sure of the following when you load paper

When loading two or more sheets of paper, flip through the paper before loading.

When loading two or more sheets of paper, align the edges of the sheets before loading. When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit. Always load the paper in portrait orientation, regardless of the printing orientation. When you load the paper on the Rear Tray, load the paper with the print side facing UP and slide the Paper Guides to align with the both sides of the paper.

Loading Paper Loading Plain Paper / Photo Paper

See[Loading Paper ]

Check 2: Check to see if the paper you are printing on is not too thick or curled
Loading Paper Loading Plain Paper / Photo Paper

See[Loading Paper ]

Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.

Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 17 lb / 64 g/m2) Paper that is too thick (weighing more than 28 lb / 105 g/m2, except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap (or sticker flaps) Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc. See[Media Types You Cannot Use ]

Check 3: Make sure of the following when you load envelopes

When printing on envelopes, refer to Loading Envelopes , and prepare the envelopes before printing. Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly.

Check 4: Make sure that there are no foreign objects in the Rear Tray

If the paper tears in the Rear Tray, see Paper Jams to remove it. If there are any foreign objects in the Rear Tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.

Check 5: Clean the Paper Feed Roller NOTE

Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.
Cleaning the Paper Feed Roller If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

See[Cleaning the Paper Feed Roller]

Paper Jams
Last Updated : 13-Jul-2010 Issue Number : 8200805500

Issue
If you need to turn off the machine to remove jammed paper during printing, press the Stop/Reset button to cancel print jobs before turning off the machine.

Cause and Solution

Paper Is Jammed in the Paper Output Slot or the Rear Tray In other cases:

Paper Is Jammed in the Paper Output Slot or the Rear Tray

Remove the paper following the procedure below. 1.Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

NOTE

If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Cover), and remove the paper.

Be careful not to touch the components inside the machine. After removing all paper, close the Scanning Unit (Cover), and turn the machine back on.

If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically.

2.Reload the paper, and press the Stop/Reset button on the machine. If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.

NOTE

When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.

->Loading Paper

We recommend you use paper other than A5 sized to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.

In other cases:
Make sure of the following: Check 1: Are there any foreign objects around the Paper Output Slot? Check 2: Are there any foreign objects in the Rear Tray?

If there are any foreign objects in the Rear Tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.

Check 3: Is the paper curled? ->Check 3: Load the paper after correcting its curl.

Checking the Ink Status

Last Updated : 13-Jul-2010 Issue Number : 8200807400

Solution

You can check the ink status with the Ink lamps on the Operation Panel or with the computer screen.

With the Ink Lamps on the Operation Panel With the Computer Screen

NOTE

The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE Cartridge is installed, and then starts to detect remaining ink level. If you install a used FINE Cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide. When remaining ink cautions or errors occur, the error code will appear on the LED to inform you of the error. Refer to "An Error Code Is Displayed on the LED".

With the Ink Lamps on the Operation Panel

Make sure that the LED is in the copy standby mode. You can confirm the ink status with the Ink lamps.

(1) Alarm lamp (2) Color Ink lamp (3) Black Ink lamp

- Color Ink lamp or Black Ink lamp lights The ink is running low. Prepare a new ink cartridge.

- Color Ink lamp or Black Ink lamp flashes, while Alarm lamp lights An error has occurred. For details, refer to "An Error Code Is Displayed on the LED". * For some types of errors, the Alarm lamp may not light.

With the Computer Screen

You can confirm the ink status with the printer status monitor.

You can confirm the ink status with the Canon IJ Printer Utility.

A symbol appears in the area (A) if there is any information about the remaining ink level.

Example: The ink is running low. Prepare a new ink cartridge.

NOTE
An error message may appear while printing. Confirm the message and take an appropriate action.

Follow the procedure below to open the confirmation screen.

1.Open the printer driver setup window.

2.Click View Printer Status on the Maintenance sheet. To confirm the FINE Cartridge information, click the Ink Details menu.

NOTE
While printing, you can also display the printer status monitor by clicking the printer icon on the taskbar. In Windows Vista or Windows XP, click Canon XXX Printer (where "XXX" is your machine's name) on the taskbar.

Media Types You Cannot Use

Last Updated : 24-Dec-2010 Issue Number : 8200688900

Solution
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.

Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 17 lb / 64 g/m2) Paper that is too thick (weighing more than 28 lb / 105 g/m2, except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap (or sticker flaps) Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc.

Initial Hardware Setup

Last Updated : 13-Jul-2010 Issue Number : 8200803600

Solution

Preparation Install the FINE Cartridges Load Paper

Preparation

IMPORTANT

Do not install the machine where an object may fall on it. In addition, do not place any object on the top of the machine. It may fall into the machine when opening covers, resulting in malfunction. Paper Output Tray (A) automatically opens when printing starts. Do not place anything in front of the Paper Output Tray.

1.

Remove all the protective materials and orange tape from the outside of the machine.

NOTE
The tape and protective materials may differ in shape and position from what they actually are.

2.

Make sure all the following items are supplied. Some accessories (1) and (2) are stored within the Paper Output Tray (A). Open the Paper Output Tray to remove them. (1)FINE cartridges (Color, Black) (2)Power cord (3)Manuals (4)Setup CD-ROM (containing the drivers, applications and on-screen manuals) (5)Other documents

NOTE
A USB cable is necessary to connect the machine with your computer.

3.

Lift the Scanning Unit (Cover) (B) and fix it with the Scanning Unit Support (C). Close the Document Cover (D) and lift it with the Scanning Unit (Cover).

4.

Remove the orange tape carefully. The protective material is removed along with the orange tape.

5.

Lift the Scanning Unit (Cover) slightly (1) and fold the Scanning Unit Support (2), then gently close the Scanning Unit (Cover) (3).

6.

Insert the power cord into the connector on the left side of the machine and into the wall outlet firmly.

IMPORTANT

Do NOT connect the USB cable at this stage. Make sure that the Document Cover is closed.

7.

Press the ON button (G) and make sure that it lights green.

NOTE
It takes about 4 seconds for the ON button to work after the power cord is plugged in.

IMPORTANT
When it is necessary to power off the machine

Be sure to follow the procedure below. (1) Press the ON button to turn off the machine. (2) Make sure that all the lamps on the Operation Panel are not lit. Operating noise may continue for up to 40 seconds until the machine turns off.

NOTE
The specification of the power cord differs for each country or region.

IMPORTANT

When removing the power plug, make sure that all the lamps on the Operation Panel are not lit before removing the plug. Removing the power plug while all the lamps on the Operation Panel light up or flash may cause drying and clogging of the FINE Cartridges, resulting in poor printing.

Install the FINE Cartridges

1.

Lift the Scanning Unit (Cover) (A) and fix it with the Scanning Unit Support (D). Close the Document Cover (E) and lift it with the Scanning Unit (Cover).

2.

The FINE Cartridge Holder (F) moves to the installation position. If the FINE Cartridge Holder does not move, make sure that the machine is turned on. For details, refer to 6 to 7 in "Preparation".

3.

Follow the next procedure to insert the Black

and Color

FINE Cartridges into their corresponding slots

and

4. Open the Ink Cartridge Locking Cover

on the right side.

5. After removing the Black FINE Cartridge remove it carefully.

from its box, pull the orange protective tape in the direction of the arrow and

IMPORTANT

Handle the FINE Cartridges carefully. Do not drop or apply excessive pressure to them. Be sure to use the supplied FINE Cartridges. Be careful not to stain your hands or surrounding work area with ink on the removed protective tape. Do not touch the metal parts of the FINE Cartridges. The machine may not print properly if you touch them.

6. Place the Black FINE Cartridge

into the right slot

IMPORTANT

Do not knock the FINE Cartridge against the sides of the holder. Install in a well-lit environment. Install the Black FINE Cartridge into the right slot , and the Color FINE Cartridge into the left slot .

7.

Push down

of the Ink Cartridge Locking Cover until you hear a click to close it completely.

View the Ink Cartridge Locking Cover

straight on and check that it is locked correctly (not at an angle).

8.

Insert the Color FINE Cartridge

into the left FINE Cartridge Holder

in the same way as the Black FINE Cartridge.

9.

Lift the Scanning Unit (Cover) slightly (1) and fold the Scanning Unit Support (2), then gently close the Scanning Unit (Cover) (3).

10.

Make sure that the LED (I) changes as shown in the illustration and go to the next step.

It takes about 90 seconds until 1 appears.

IMPORTANT

NOTE

Once you have installed the FINE Cartridges, do not remove them unnecessarily. If the Alarm lamp (J) lights orange, make sure that the FINE Cartridges are correctly installed.

The LED will turn off if the machine is not operated for about 5 minutes. To restore the display, press any button except the ON button.

Load Paper
1.

Prepare the Paper Support (A). (1) Open it. (2) Withdraw it upwards. (3) Tilt it back.

2.

Move the Paper Guides (B) to both edges.

3.

Load paper in the center of the Rear Tray (C).

Load paper in portrait orientation with the printing side facing up.

4.

Slide the left and right Paper Guides against both edges of the paper. Make sure that the height of the paper stack does not exceed the line (D).

NOTE
For details on how to handle paper, refer to "Loading Paper ".

This case is similar to Canon's previous generation, which had its full effect asked the count is resetin the bios eeprom canon. For the case of MP258 Error 5b00 or P07. Early indications: When the MP287 is turned on, it will immediately appear on the LCD panel error E08 MP287.And when we do print command, then the monitor screen will show "The Ink Absorber is AlmostFull".

How to Reset MP287 Canon E08 error

1. Turn on the Canon MP287, MP287 LCD then the panel will pop up error E08, and there is a description of "The Ink Absorber is Almost Full" on the screen of your monitor. 2. Download Resetter MP287 at THIS LINK. You will be redirected to the ad first, then clickSKIP ADS / skip. 3. Canon MP287 printer must be in a state of SERVICE MODE. Do I read the next step. 4. Canon MP287 Turn off the E08 error by pressing the power. Do not unplug the power cord 5. Press and Hold the button STOP / RESET followed by pressing the POWER button. So both buttons depressed position. 6. Release the button STOP / RESET but do not release the button POWER. 7. In these circumstances the POWER button is still depressed, press the STOP / RESET 6 times. 8. Then release both buttons simultaneously. Then the Canon MP287 will be in Service Mode condition.

9. LCD Panel MP287 will blank / dark and in your computer will detect new hardware. Ignore it ... 10. You still with ekohasan blog, the next step Exctract and Run Service Tool for MP287MP287 E08 error you downloaded earlier. 11. Click the "PLAY", then the printer will proceed, then MP258 will print one page with the words "D = 000.0" 12. Click "Clear EEPROM". 13. Then click "EEPROM", and the printer will print the results MP258 Resetter. Writing oneline as follows: "TPage (COPY TTL = 00 000 = 00 000)" 14. Turn off Canon MP287 by pressing the power. 15. Canon MP287 printer that error E08 will be normal again Good luck.
If error E13 appears on the MP287, please read this post on the E13 MP258. The trick applies alsofor MP287 error E13. Click Here