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Tutorial: How To Fix Model Identification Error XXXXXX#XYZ of WD Black I With HDD Doctor For WD

This tutorial is intended to teach you how to fix the xxxxxxxxx#xyz problem which is detected by our HDD Doctor for WD. The same procedures can also be applied to the case that your HDD shows all exclamation blocks when you are using MHDD to get it scanned. The solution is to find an identical donor with the same model number, motor number and PCB, then replace the bad PCB with the good one from the donor.

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256 views

Tutorial: How To Fix Model Identification Error XXXXXX#XYZ of WD Black I With HDD Doctor For WD

This tutorial is intended to teach you how to fix the xxxxxxxxx#xyz problem which is detected by our HDD Doctor for WD. The same procedures can also be applied to the case that your HDD shows all exclamation blocks when you are using MHDD to get it scanned. The solution is to find an identical donor with the same model number, motor number and PCB, then replace the bad PCB with the good one from the donor.

Uploaded by

neflismms
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Tutorial: How To Fix Model Identification Error XXXXXX#XYZ Of WD Black I With HDD Doctor for WD

Fix Procedures
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This tutorial is intended to teach you how to fix the XXXXXX#XYZ problem which is detected by our HDD Doctor of WD. The same procedures can also be applied to the case that your HDD shows all exclamation blocks when you are using MHDD to get it scanned. First, we get the bad HDD connected well to our HD Doctor for WD. At the position where should be showing the model number, we can see a random number followed by "XYZ..." at the end. This error happens possibly because its PCB was replaced before by someone else, or the PCB itself has some problem, or the ROM chip on the PCB is having some problems. The solution is to find an identical donor with the same model number, motor number and PCB, then replace the bad PCB with the good one from the donor, and then upload the No.11 mod which was backed up from the good HDD before the swap. The detailed vivid procedures are presented below: We can see from Figure 1 that there is a random model number end with "XYZ..."

Figure 1 Error info showed

Copyright 2007 SalvationDATA Technology, Inc. All Rights Reserved Websitehttp://www.salvationdata.com Sales: [email protected] [email protected] Tech Support: [email protected] Phone: (+86) 28 68107757 Fax: (+86) 28 68107757

Step 1:
Find the identical donor with 3 identical parameters with the bad HDD: model number, motor number and PCB number. Next, backup the firmware of the donor (See Figure 2).

Figure 2 The backup of the firmware of the good drive

Next, dismantle the good PCB from the donor and install it on the bad HDD to replace the original one. Next, get the bad HDD connected well and upload the mod No.11 backup from the donor. (See Figure 3)

Figure 3 Upload mod No.11 to the bad drive with the good PCB from the donor

Copyright 2007 SalvationDATA Technology, Inc. All Rights Reserved Websitehttp://www.salvationdata.com Sales: [email protected] [email protected] Tech Support: [email protected] Phone: (+86) 28 68107757 Fax: (+86) 28 68107757

Step 2:
After the uploading, go to Other Operations tab, power off and exit the program. (See Figure 4)

Figure 4 Power off

Copyright 2007 SalvationDATA Technology, Inc. All Rights Reserved Websitehttp://www.salvationdata.com Sales: [email protected] [email protected] Tech Support: [email protected] Phone: (+86) 28 68107757 Fax: (+86) 28 68107757

Step 3:
Launch the program again, we can see that this bad drive can be identified correctly, which means we are done the fixing. (See Figure 5)

Figure 5 The correct identification

Important Notice
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You must backup the firmware of the good drive first, otherwise the fixing can't be proceeding. After you finish the PCB swap, launch the program and wait for the "Ready" status and click Auto Config, you should wait for 30 seconds or even 1 minute before its done. Dont shut down the program forcefully, otherwise the fixing would be failed. If you can't upload the mod No.11 to the bad drive after PCB swap is done, there might be some problem with the heads. Please refer to the related solutions for fixing head problems. After uploading mod No.11 is done successfully, you must power off the HDD, then exit the main program then auto config to launch it again. If all the procedures are done correctly, you can find that your bad drive has already been fixed.

Copyright 2007 SalvationDATA Technology, Inc. All Rights Reserved Websitehttp://www.salvationdata.com Sales: [email protected] [email protected] Tech Support: [email protected] Phone: (+86) 28 68107757 Fax: (+86) 28 68107757

Appendix: The bad WD HDD parameters used in the


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example
MDL:MDTMD800BB 00FJA0 S/N:MDT MMAJ95880218 firmware version: 13.03G13 LBA:156277491

Translated by Tac

Copyright 2007 SalvationDATA Technology, Inc. All Rights Reserved Websitehttp://www.salvationdata.com Sales: [email protected] [email protected] Tech Support: [email protected] Phone: (+86) 28 68107757 Fax: (+86) 28 68107757

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