F O C U S Q U A L I T Y E X P E R I E N C E

B 2 T T R A I N I N G C O U R S E C ATA L O G

Training for
Business Analysts

Define and Scope

Business Area

Verify Solution Meets Gather

the Requirements Requirements

The Business
Analysis Role

Identify Solution Analyze and Document

Requirements

Communicate
Requirements

866.675.2125 • www.b2ttraining.com
 TA B L E O F FOCUS I QUALITY I EXPERIENCE
CONTENTS

OnSite/Customized Training B2T Training offers in-depth Business Analyst training. Our training focuses
& Public Training . . . . . . . . . . . . . . . . . . . . . . . .2 on proven skills and techniques to define and scope business problems;
elicit, analyze, and document the requirements; and follow through with the
Curriculum Overview . . . . . . . . . . . . . . . . . . . .3
development of business requirements test plans to ensure the project has
IIBA Body of Knowledge . . . . . . . . . . . . . . . . .3 met its defined objectives. We offer a comprehensive Business Analyst
training program for the skills that are critical to successfully performing
Certification Program . . . . . . . . . . . . . . . . . . . .4
business analysis.

Certified Core Courses Focus

Essential Skills for Our only focus is business analysis training. We have specialized in this area
the Business Analyst . . . . . . . . . . . . . . . . . . . .5 for over 15 years and are considered industry experts in business analysis.
We developed the first comprehensive business analysis training program in
Detailing Business
North America and it has served as a model for other training organizations.
Data Requirements . . . . . . . . . . . . . . . . . . . . . .7 Our students receive a unique set of templates for requirements eliciting,
Detailing Process and analysis, and documentation, and a certification program that measures their
Business Rule Requirements . . . . . . . . . . . . .9 knowledge and ability to perform business analysis.

Quality
Additional Courses
The quality of our course materials is evident by our customers’ successful
Facilitating Requirements implementations of our recommended approaches and the use of our
for Business Analysis . . . . . . . . . . . . . . . . . . .11 requirements documentation structure. B2T Training’s course materials are
Requirements Testing for based on a variety of formal methodologies and best practices of our
the Business Analyst . . . . . . . . . . . . . . . . . . .13 customer and personal experiences. Industry experts and our instructors are
involved in developing our courses to ensure that our training materials
Advanced Business Analysis include real-world examples, exercises, and workshops. Our materials are
Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 continually updated as new approaches evolve and in response to student
feedback. We constantly monitor our course effectiveness by reviewing
Management/Technical Seminars student course evaluations, examining areas in our certification program in
Overview of Business Analysis . . . . . . . . . .17 which students struggle, and eliciting feedback from our instructors.

Developer’s Introduction Additionally, we are pleased to be among the first vendors who have been
to Business Analysis . . . . . . . . . . . . . . . . . . .18 named an Endorsed Education Provider with the International Institute of
Business Analysis (IIBA). This is further evidence that B2T Training maintains
a quality process with course development, course updates, instructor
selection, and has incorporated industry standards and student feedback into
our development process.

Experience
B2T Training believes that before you can teach business analysis you must
have a proven record of success in performing business analysis. Business
B2T Training focuses on business
analysis is a complex profession; and effective and efficient teaching of
analysis training with comprehensive
business analysis can only be delivered by experienced instructors. Our
quality materials delivered by our instructors are at the heart of B2T Training’s program. All of our instructors
instructors who have extensive have been Business Analysts for a minimum of 10 years and continue to
business analysis experience. maintain and improve their skills through short consulting/mentoring
assignments, presenting and attending seminars, and working with various
user groups. Our instructors consistently receive over 90% excellent ratings
in all categories of student evaluations and bring their experiences to the
classroom.

Certified Woman
Owned Small
Business

1 B2T Training • 866.675.2125 • www.b2ttraining.com

TRAINING

Business Analysis Training

A Business Analyst is responsible for identifying the business needs of clients and stakeholders to help determine solutions
to business problems. The Business Analyst serves as a liaison between business people who are looking for assistance
with improving their business processes and technology people who can create software solutions that support and improve
business processes. Bridging the gap between these two groups requires skills that are diverse and broad. Business Analysts
will be more effective by broadening their skill set through formal training to supplement their professional experience.

There is an increased demand for strong business analysis skills due primarily to outsourcing and globalization. When the
IT development role no longer resides inside the organization, it becomes necessary to accurately and completely define
and document requirements. A consistent structured approach is required to be successful in this new environment.

B2T Training offers a structured approach by providing requirements templates and proven techniques for an
organization to build upon to develop unique and competitive best practices.

Business Analysis Skills

Communication Skills Requirements Management Process Modeling
Facilitation Techniques Note Taking Software Design Knowledge
Use Case Analysis SDLC Knowledge Change Control
Prototyping Cost/Benefit Analysis Project Management
Asking the “Right” Questions Effective Meetings Data Modeling
Structured Approaches Presentation Skills Active Listening
Documentation Standards Interviewing Techniques Organizational Skills
Workflow Analysis Risk Assessment Usability Principles
Traceability Dataflow Diagramming Business Rule Analysis
Requirements Review Excellent Requirements Gap Analysis

Onsite/Customized Training & Public Training

Onsite Training Customization Public Training
All of our courses may be taught All onsite classes will be tailored to B2T Training offers public classes in
onsite at your facilities. We address your unique organizational a number of convenient locations
recommend this onsite approach for environment and the experience level around the United States. Public
organizations with groups of eight or and interest of the students. The level classes are ideal for students from
more students. Onsite training of customization required is dependent organizations that do not offer onsite
ensures that Business Analysts within upon a review of your needs and the training, but wish to implement
your organization are using the same outline of our course curriculum. consistent approaches in their
consistent approaches to meet the This review will reveal areas that organizations. Public classes allow
needs of your organization. We offer may need more or less focus Business Analysts to meet and learn
discount pricing for onsite groups. during training. We will prepare a with Business Analysts from other
Please contact us to discuss your customized training program, if companies and industries, offering
specific course requirements, group needed, that includes topics from a broader understanding of the
size, and available training dates. existing materials that address specific business analysis profession. Classes
areas of concern for your organization. are limited to a maximum of 14
students to ensure an optimal
Rearrangement and/or inclusion and learning environment.
exclusion of topics in existing course
material are considered complimen-
tary customization and are available if
at least three or more class sessions
are purchased. Customization
requiring additional or new course
development will incur a fee.

B2T Training • 866.675.2125 • www.b2ttraining.com 2

 OVERVIEW / IIBA BOK ALIGNMENT

B2T Training Curriculum Overview

B2T Training’s program provides a systematic approach to Recommended Course Order
a business analysis learning process. Our three core We recommend taking the three core courses in the
consecutive courses cover essential business analysis following consecutive order:
skills within the industry that most Business Analysts are
expected to perform. These courses teach students how to • Essential Skills for the Business Analyst
complete a business requirements document including • Detailing Business Data Requirements
detailed data, process, and business rule requirements. • Detailing Process and Business Rule Requirements

Additionally, we offer business analysis courses that cover Facilitating Requirements for Business Analysis may be
specialized and advanced topics for Business Analysts who taken anytime after completing Essential Skills for the
are more experienced and are required to perform these Business Analyst or all three core courses or if you are an
additional roles or advanced skills. These areas of study experienced Business Analyst. Requirements Testing for
require more in-depth training to perfect a Business the Business Analyst and Advanced Business Analysis
Analyst’s skills. Techniques may be taken anytime after completing the
three core courses.

IIBA Body of Knowledge and B2T Training Courses

B2T Training is excited about the IIBA and believes that categorized into like groupings called knowledge areas.
our profession will benefit greatly from an independent The BOK is not a methodology and does not infer any
industry organization. As a result, B2T Training is actively particular order of performing the activities. B2T Training’s
involved in furthering the mission and growth of the IIBA. program is taught in a series of courses that reflect the
order of work and iterative nature of business analysis.
The B2T Training program is a comprehensive program The graphic below illustrates the alignment between the
that aligns with all areas of the IIBA Body of Knowledge. current version of the BOK and B2T Training courses.
The BOK is a collection of business analysis tasks

3 B2T Training • 866.675.2125 • www.b2ttraining.com

C E RT I F I C AT I O N

B2T Training Certification Program

B2T Training believes that a certified Business Analyst The program consists of completing three proficiency area
should exhibit real-world knowledge and experience. Our tests and a comprehensive case study final exam.
Business Analyst certification program recognizes Additionally, each candidate must have completed two
individuals who have proven skills, knowledge, and years of business analysis work experience and receive
experience in gathering, organizing, analyzing, two professional recommendations validating his or her
documenting, communicating, and verifying requirements business analysis experience and knowledge.
to facilitate the development or purchase of software
applications and/or process reengineering efforts. Experienced and trained Business Analysts may obtain our
certification without attending our classes. These
Our certification program is based on the essential individuals pass each of the three proficiency area online-
business analysis skills covered in our three core courses: based exams and then follow the process for sitting for
• Essential Skills for the Business Analyst the final certification examination. Following is a graphical
• Detailing Business Data Requirements representation of our certification program.
• Detailing Business and Process Rule Requirements

Detailing Process
Essential Skills for the Detailing Business
and Business Rule
Business Analyst Data Requirements
Requirements
4 day class 3 day class
sas
cly
da
4
Pass class exam* Pass class exam*
exam*
sPasclass

Submit Application
for Certification
Pass Final
• 2 written
recommendations
Certification
Exam
• Verify work experience Receive BA
(2 years min.) Certification

E
* ac h of the three courses has a fee-based test out option.

The IIBA Certification (Certified Business Analysis Professional) is scheduled to be available in 2007. To remain a truly
independent industry organization, the IIBA is bound by ISO standards to not grandfather individual vendor certification
programs into the CBAP program. B2T Training supports the development of the IIBA Certification Program because we
feel that our industry will benefit from independent certification. B2T Training will continue offering our own certification
program as long as there is an interest and demand from our customers.

B2T Training’s curriculum prepares you for the IIBA certification. The IIBA certification covers topics that are in our core
courses and more advanced topics that are covered in our advanced and specialized courses.

B2T Training • 866.675.2125 • www.b2ttraining.com 4

 CERTIFIED CORE COURSE 4 DAYS

Essential Skills for the Business Analyst

Intended Audience Overview
This course is designed for Business A Business Analyst acts as a liaison between business people who have a
Analysts, systems analysts, or any business problem and technology people who know how to create solutions.
other project team member involved A Business Analyst’s main responsibility is to gather, analyze, detail, and
with requirements. It is useful for document requirements in a format that is useful to their business
new Business Analysts and stakeholders and the technical developers.
experienced Business Analysts. New
Business Analysts will learn the tasks In this course Business Analysts will learn to:
they are expected to perform and • Lead the project team to consensus on project scope. Without a clear
why each task is important. understanding of exactly what areas of the organization will be included,
Experienced Business Analysts will Business Analysts will have a difficult time gathering and documenting the
learn new techniques and more correct requirements.
structured approaches to improve • Identify and gather the requirements that are critical to the business
their requirements development mission.
activities. This course may also be • Ask the right questions during interviews.
appropriate for individuals who • Identify the five core requirements components.
manage Business Analysts or those • Know when a requirement is excellent.
who work with the Business • Plan an approach for documenting, categorizing, and packaging
Requirements Document and need a requirements.
more in-depth understanding of the • Understand application development methodologies.
process and documentation. • Verify that requirements are testable and generate testing objectives.
• Conduct a requirements review.
Prerequisites • Gather requirements in a group setting by preparing an agenda and
None managing the group discussion.

I use my training from Essential

Skills for the Business Analyst
every day! All of the business
analysis jobs I have researched
require a skill or methodology that
is covered in the class. Some I have
Public Pricing
hands-on experience with and $1980 per student
some I don’t, but I at least have a
Public Schedule
reference to learn from when Mar 5 – Mar 7, 2007 Chicago, IL
Aug 7 – Aug 10, 2006 Chicago, IL
applying these methodologies. Sep 18 – Sep 21, 2006 Atlanta, GA
Mar 19 – Mar 22, 2007 Seattle, WA
– Student, Intuit Oct 3 – Oct 6, 2006 Chicago, IL
Mar 26 – Mar 29, 2007 New York, NY
Apr 16 – Apr 19, 2007 San Diego, CA
Oct 16 – Oct 19, 2006 Houston, TX
May 21 – May 24, 2007 Atlanta, GA
Nov 6 – Nov 9, 2006 Dallas, TX
Aug 20 – Aug 23, 2007 Atlanta, GA
Nov 13 – Nov 16, 2006 New York, NY
Sep 17 – Sep 20, 2007 Chicago, IL
Dec 4 – Dec 7, 2006 Seattle, WA
IIBA Body of Knowledge Oct 15 – 18, 2007 Dallas, TX
Jan 22 – Jan 25, 2007 San Diego, CA
Course Alignment Nov 5 – Nov 8, 2007 Atlanta, GA
Jan 29 – Feb 1, 2007 Atlanta, GA
Nov 12 – Nov 15, 2007 New York, NY
Feb 5 – 8, 2007 Dallas, TX
Dec 3 – Dec 6, 2007 San Diego, CA
Feb 26 – Mar 1, 2007 Louisville, KY
Dec 10 – Dec 13, 2007 Louisville, KY

5 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction – 1 hr. Documenting Requirements – 4 hrs Analysis Communication Skills – 3.5 hrs.
• What is the role of a Business Analyst? • Learn the recommended approach to • Conduct a communication assessment to
• Review the major tasks performed by the categorizing requirements. Why should identify individual areas for improvement
Business Analyst requirements be categorized? Who uses each • Effective communication skills: How should
• Define the essential skills needed to perform category? Why is it difficult to create distinct Business Analysts communicate with users?
their tasks categories? How should Business Analysts communicate
• Business Requirements with the technical team?
Project Participants and their Roles – .5 hr. • Functional Requirements • Improve listening skills by decreasing common
• Identify project participants and their roles • Technical Requirements barriers to listening, understanding verbal and
• Discuss how the Business Analyst interacts • Learn the concept of traceability nonverbal messages, acknowledging the
with these participants • Review several documentation formats and message, and responding with appropriate
analysis techniques. Business Analysts should feedback
Scoping the Project from the Business Analyst’s be aware of the documentation options and get • Improve your ability to develop in-depth,
Perspective – 4 hrs. additional training in the particular techniques detailed questions for business area experts by
• Understand the organizational environment of preferred by their organization. identifying the appropriate source of
the project: What departments, divisions, • Textual templates information, deciding on an approach, and
people will be involved with the project? What • Entity relationship diagram using clear, consistent language.
are the political issues involved? What is the • Decomposition diagram • Communicating effectively across distances.
history of the product? • Use case diagram and descriptions • Workshop - Conduct an interview
• Clearly identify the purpose and objectives of • Workflow diagram
the project: Business Analysts must • Prototyping Gathering Requirements in a Group Setting –
understand why the project is being done so • Consider options for packaging requirements 1.5 hrs.
that they can focus their analysis work in the and choosing the appropriate documentation • Conduct highly effective and successful
appropriate areas. techniques for each project. meetings
• Learn a technique to identify and document • Review currently available software tools that • Conduct facilitated information gathering
“what is” and, more importantly, “what is not” can be used to document requirements. sessions: understand the importance of
going to be included in the project: the context • Workshop - Documenting and presenting session roles, session agenda, resulting work
level dataflow diagram. This diagram includes requirements product, and session rules. Learn the
interactions with people, other organizations, difference between a facilitated session and a
existing systems and other software Conducting a Requirements Review – 2 hrs. traditional meeting.
applications. • Learn how to conduct a requirements review: • Review an approach to group decision making
• Develop a Change Control Process to ensure Who should participate? What are the required and understand why consensus is preferable
that once the scope of the project has been steps? How is a session conducted? What are to compromise or a majority decision.
approved, all project participants will operate the common challenges? • Manage group discussions, manage group
within the scope or formally approve any • Workshop - Review a sample requirements participation, work towards consensus, and
scope changes. package manage group conflict.
• Discuss how a Business Analyst should • Identify missing or incomplete requirements
collect, organize, and maintain project • Identify potential test cases Course Summary – .5 hr.
information. • Document issues and develop an approach • Review Business Analysts tasks and skills
• Workshop - Scope the class case study for going forward • Discussion of next steps for the Business
project. Analyst
Validate the Requirements – 2 hrs. • Student questions/discussion topics
Defining and Detailing Requirements – 3 hrs. • Introduction to software testing: Why is testing
• What is a requirement? Why is it important to important? What is the Business Analyst’s role in Appendix - Overview of Application
gather and document requirements? What are testing? What is the primary objective of testing? Development Methodologies
the criteria used to judge the quality of What are the phases and types of testing? • Discuss various methodologies for application
“excellent requirements?” • Learn the two main testing documents: test development
• Learn how software developers use plans, test cases. • Learn which models are used in each methodology
requirements • Learn to verify that the business requirements • Waterfall
• Understand the difference between analysis are complete by identifying test cases. • Information Engineering
and design or “business” vs. “technological” • IDEF
requirements. Why is it necessary to • RAD
understand the business problem before • Iterative
deciding on a solution? • BPMN
• Learn the 5 core requirement components, • Object Oriented - UML
what they describe, and why they are • Spiral/RUP
important.
• Entity Appendix - Evaluating Purchased Software
• Attribute Applications
• Process (Use Case)
• External Agent (Actor)
• Business Rule

B2T Training • 866.675.2125 • www.b2ttraining.com 6

 CERTIFIED CORE COURSE 3 DAYS

Detailing Business Data Requirements

Intended Audience Overview
This course is designed for Business Understanding and documenting business data requirements is a critical
Analysts, systems analysts, data component in defining complete requirements. Every process uses data and
administrators, database almost all business rules are enforced by data. Missing a critical piece of data
administrators, or any other project or incorrectly defining a data element contributes to the majority of
team member involved with business maintenance problems and results in systems that do not reflect the
analysis. This course may also be business needs. This course teaches students an in-depth approach to
appropriate for individuals who identify and define all necessary data components using both textual
manage Business Analysts or those templates and an entity relationship diagram.
who work with the Business
Requirements Document and need a Students will be given data templates with a suggested documentation
more in-depth understanding of the structure for defining Business Data Requirements. In addition students will be
process and documentation. shown how to document data using an entity relationship diagram to produce
a Logical Data Model in combination with the supporting detailed templates.
Prerequisites
We recommend that students first In this course Business Analysts will learn to:
attend our Essential Skills for the • Identify core data requirements beginning with project initiation
Business Analyst class or have • Identify excellent data requirements at the appropriate level of detail
experience in project scope • Detail the data requirements (using a suggested documentation structure and
definition, gathering requirements templates in Microsoft Word format or using an entity relationship diagram)
from subject matter experts, and • Identify and detail attributive, associative, and subtype and supertype entities
understand how business • Detail complex data related business rules
requirements fit into the entire • Discriminate between Business Data (Logical Data) and Database Design
systems development effort. (Physical Data)
• Assist with the transition of business data to database design
• Utilize easy normalization techniques (without all the mathematical theory)
• Validate data requirements with activity (process or use case) requirements

Even if your organization has a data administrator or data warehouse team

who is responsible for documenting and managing the organization’s
The material was presented in a information needs, every project uses a subset of that enterprise information
way that is easy to apply to real in its own unique way. Business Analysts must understand the importance of
data in all of their projects and include data requirements in their business
business cases we see day-to-day. I
requirements documentation. Failing to document which data elements need
found myself mentally mapping to be used in a calculation, or displayed on a report, leaves the developer the
data from my current projects while responsibility of choosing the correct pieces of business data from hundreds
in this class. if not thousands of available fields. These missing requirements often lead to
– Student, Principle expensive and lengthy project delays during the testing phase.
Financial Group
Public Pricing
$1485 per student

Public Schedule
Jul 24 – Jul 26, 2006 Atlanta, GA Apr 30 – May 2, 2007 Dallas, TX
Aug 14 – Aug 16, 2006 Seattle, WA May 7 – May 9, 2007 Chicago, IL
IIBA Body of Knowledge
Course Alignment Sep 11 – Sep 13, 2006 Atlanta, GA May 21 – May 23, 2007 Louisville, KY
Sep 18 – Sep 20, 2006 Louisville, KY Jun 4 – Jun 7, 2007 Seattle, WA
Oct 23 – Oct 25, 2006 Chicago, IL Jun 25 – Jun 27, 2007 New York, NY
Nov 14 – Nov 16, 2006 Houston, TX Jul 16 – Jul 18, 2007 San Diego, CA
Apr 30 – May 2, 2007 Atlanta, GA Oct 15 – Oct 17, 2007 Atlanta, GA

7 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction – 1 hr. Detailing the Data Requirements – 4.5 hrs. Workshop - e-commerce case study – 3 hrs.
• What is a business data requirement? Why are • Detailing repeating data elements. Repeating • Identify and document entities
they important? attributes must be broken down into their • Identify and document attributes
• Review the requirements package. components, properly named, and clearly • Identify and document data related business
• What is the difference between business data documented with example data values. rules
and database design? Students will refine their requirements
• Review the 7 characteristics of excellent document based on additional business Appendix - Data Normalization
requirements. requirements. • What is Data Normalization and why is it
• Review the 5 core requirements components. • Detailing complex business rules. Complex important?
business rules (many to many relationships) • What are the rules of normalization?
Entities and Attributes – 4.5 hrs. should be properly named and clearly
• Review the components included in the Project documented with example data values.
Initiation section of the Requirements Package. Students will refine their requirements
• Learn to use the context level dataflow document based on additional business
diagram as a starting point for identifying data requirements.
requirements. • Detailing sub-category entities. Some business
• Entity Types are the basic building blocks of data naturally falls into sub-categories and
the business data. This section defines entities, should be documented as such. These entities
gives suggested naming guidelines, teaches must be properly named, and be related to the
the importance of entity definitions, gives supertype entity. The sub-category is defined
criteria to evaluate potential entities, describes as either exclusive or inclusive and a
entity unique identifiers, and asks students to discriminating attribute is created.
identify and document entities from the case
study. Transition from Business Data to a Physical
• Attribute Types are characteristics of entity Design – 2 hrs.
types. This section defines attributes, gives • Learn how to link the data and process
suggested naming guidelines and class words, elements to identify missing or incomplete
teaches attribute cardinalities, gives criteria to requirements. Each essential process must use
evaluate attributes, and ask students to identify data, and each data element must be used by
and document attributes from the case study. at least one essential process.
• Understand the difference between logical • How does business data become a database
unique identifiers and primary keys. design? Review the data requirements for
completeness, understand how logical
Entity Relationships and Diagramming components are translated to physical
Conventions – 3 hrs. components, and develop a strategy for
• Learn how business data requirements are maintaining the business requirements.
displayed in an entity relationship diagram. • Introduction to database design
Relationships are data associations that define • Scope the design area using subject areas
the business rules of the project as they relate • What is de-normalization? Why de-normalize a
to data. This section defines relationships and database design?
business rules, gives suggested naming
guidelines, teaches relationship cardinalities,
and has students identify and document
relationships from the case study.
• Review common diagram notations for data
related business rules.

I found the course to be easy to understand and very relevant

to today’s business world.
- Student, Chevron

B2T Training • 866.675.2125 • www.b2ttraining.com 8

 CERTIFIED CORE COURSE 4 DAYS

Detailing Process and Business Rule Requirements

Intended Audience Overview
This course is designed for Business This course continues the development of the requirements package by
Analysts, systems analysts, or any defining the processes and business rules for the project. Business Analysts
other project team members are expected to analyze and understand business problems and be able to
responsible for gathering and make recommendations to help the business stakeholders solve problems.
documenting business requirements The most effective approach to ensure success is to understand the business
and designing functional environment and document the business requirements, and then use
requirements. Students are functional requirements to document how software automation can support
encouraged to bring examples of the business.
their requirements documents to the
class for review and feedback. This Functional requirements document how the software should “behave.”
course may also be appropriate for These requirements must specify how users will interact with the software
individuals who manage Business and how the software will respond. Business Analysts are uniquely qualified
Analysts or those who work with the to document these requirements because of their understanding of the
Business Requirements Document and business needs and the user’s work environment. These requirements will be
need a more in-depth understanding used to articulate the technology needs of a quality software application that
of the process and documentation. will meet the business needs.

Prerequisites In this course Business Analysts will learn to:

We recommend that students first • Understand and document the business environment using a suggested
attend our Essential Skills for the structure, including detailed templates for defining the business and
Business Analyst class or have functional requirements for processes and business rules
experience in project scope definition, • Look beyond the current technology or procedures to discover the true
gathering requirements from subject nature of the business activity
matter experts, and understand how • Ask the right questions to identify the core business processes and the
business requirements fit into the business rules that control or guide them
entire systems development effort. • Document functional requirements which describe how the software
We also recommend that students should “behave”
attend Detailing Business Data • Utilize several diagrams including the decomposition diagram, Use Case
Requirements before attending this diagram, and workflow diagrams
class. • Look at the business area from an objective perspective after business
requirements are documented and organized to present alternative design
solutions that meet the customer needs
• Validate business processes against data requirements
I am extremely pleased with this
course. I have already had the
chance to use what I’ve learned
and was able to apply my
knowledge during conference calls
Public Pricing
daily after class. $1980 per student
– Student, The Zenith Insurance
Public Schedule
Sep 25 – Sep 28, 2006 New York, NY Jul 23 – Jul 26, 2007 Dallas, TX
Oct 2 – Oct 5, 2006 Atlanta, GA Aug 6 – Aug 9, 2007 Chicago, IL
IIBA Body of Knowledge
Course Alignment Nov 6 – Nov 9, 2006 Seattle, WA Sep 17 – Sep 20, 2007 Louisville, KY
Nov 13 – Nov 16, 2006 Louisville, KY Oct 1 – Oct 4, 2007 New York, NY
Dec 4 – Dec 7, 2006 Chicago, IL Oct 15 – Oct 18, 2007 Seattle, WA
Dec 11 – Dec 14, 2006 Houston, TX Nov 5 – Nov 8, 2007 San Diego, CA
Jul 16 – Jul 19, 2007 Atlanta, GA Nov 27 – Nov 30, 2007 Atlanta, GA

9 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction – 1 hr. Translating Business Requirements to Documenting System Functionality – 3 hrs.
• What is a business requirement? Why are they Functional Requirements – 2 hrs. • Learn to create detailed Use Case
important? • Define the design area scope. Once the descriptions. Each Use Case in the design
• Review the requirements package analysis is complete and the business scope diagram must be documented in detail.
• What are the differences between business requirements have been documented, the These Use Cases describe how the application
and functional requirements? project team must decide which business will support the business process. Students
• Review the 7 characteristics of excellent processes will be automated. These processes are given a template to document the detailed
requirements are selected based on business priority, risk, Use Case descriptions.
• Review the 5 core requirements components technical feasibility, cost, and development • Primary path. This is the most likely series of
time required. steps that the business will execute.
Identifying and Defining Essential Business • Define user classes/actors • Alternative paths. These are other possible
Processes – 2.5 hrs. • Learn a six step approach to defining the scenarios that must be available in the
• Learn to identify essential business processes. automation scope software application.
This section defines essential processes as • Document the functional design of each • Exceptions. It is critical to document how the
business activities that are required by the process application should behave if the business
business, independent of how they are • Document business priority encounters problems or unusual
accomplished. Each business process must be • Document technical priority and estimated circumstances.
clearly defined, consistently named, and cost
completely decomposed. Students are given a • Break project into phase Designing User Interfaces – 2 hrs.
template to document this detailed information • Document design area using a Use Case • Learn to use a Use Case description to design
and learn to identify essential processes from Diagram a first cut user interface.
a case study. • Define actors involved with the application • Creating and documenting prototypes.
• Learn to organize essential business processes • Identify actor interactions Prototypes bring together the data and process
in a decomposition diagram. • Derive Use Cases from the essential business requirements and help to identify missing or
• Learn to look for redundant or reusable processes incomplete requirements.
processes. • Obtain signoff
Documenting Additional Functional
Proven Approaches to Identifying Utilizing Workflow Analysis – 3 hrs. Requirements – 1 hr.
Processes – 3 hrs. • Learn to create detailed workflow diagrams. • Performance requirements
• Learn 3 major business process identification Workflow diagrams may include both • Security requirements
approaches and the situations in which each automated and manual procedures and visually • Quality requirements
would work most effectively. Students will use present how business processes will be
each approach to identify detailed processes accomplished. Workshop - Maintenance Case Study – 3 hrs.
from a case study. • ANSI standard flowchart • Identify essential processes and build a
• Top Down • Swimlane diagram decomposition diagram
• Bottom Up • Geographic diagram • Determine the design area scope
• Event Partitioning • UML Activity diagram • Write a Use Case description
• Documenting AS IS vs. TO BE scenarios. • Document functional requirements for an
Documenting Business Rules – 2 hrs. Sometimes it is useful to document the current online screen, report, and manual procedure
• Learn the major types of business rules and business workflow (AS IS) of a particular
why each one should be documented process before designing a new scenario (TO
• Review data related business rules as they are BE). Consider the value of gathering metrics for
documented in an entity relationship diagram each process.
• Learn to detail business rules that involve both
data and process components
• Learn several techniques for documenting
business rules

Finalizing the Business Requirements – 1.5 hrs.

• Learn how to link the data and process
elements to identify missing or incomplete Very organized. Really tied the other BA classes to this one and
requirements. Each essential process must use provided the larger picture of how these skills fit with the others
data, and each data element must be used by
at least one essential process in essential skills and data.
• Review a requirements completeness checklist – Student, The Hartford
• Obtain approval signoffs from appropriate
stakeholders

B2T Training • 866.675.2125 • www.b2ttraining.com 10

 A D D I T I O N A L B U S I N E S S A N A LY S T C O U R S E 3 DAYS

Facilitating Requirements for Business Analysis

Intended Audience Overview
This course is designed for This course teaches students how to plan and conduct a facilitated session to
experienced, knowledgeable gather business and functional requirements. As projects involve more and
Business Analysts involved with more people from various departments within an organization, the art of
requirements gathering. Students are bringing people together to gather requirements and gain consensus on
expected to understand the purpose solutions becomes a critical success factor for all Business Analysts. The
of business and functional number of students in this class is limited to 8 so that each student has the
requirements. opportunity to practice facilitating a requirements gathering session. Each
student will also have the opportunity to play each of the key roles in at least
Prerequisites one session.
We recommend that students first
attend our Essential Skills for the The workshops in this course require the students to conduct a requirements
Business Analyst class or have gathering session for at least one requirement deliverable (i.e., context level
experience in project scope dataflow diagram, workflow diagram). They must plan the requirements
definition, gathering requirements gathering session, develop the correct questions to ask the group, and
from subject matter experts, and facilitate the group to a consensus on the requirements. Over 60% of the
understand how business class time is spent on interactive, real-world business case study facilitated
requirements fit into the entire sessions. Students will be given homework on days 1 and 2 to prepare for
systems development effort. their practice sessions.

In this course Business Analysts will:

• Learn which sections of the Requirements Package can be completed using
a facilitation session
• Learn to scope the requirements gathering session utilizing a planning
session template
• Receive samples of a core requirements planning session template
• Learn to prepare the participants for the requirements gathering session
Even though I have been • Learn how to scribe the session so that the deliverables become sections
facilitating over the past 15 years, of the Requirements Package
• Learn to conduct the session to stay focused on the core requirement that
I found this course very was planned as a deliverable
informative. It was nice to get a • Learn which facilitation technique to use for each core requirement being
refresher of the do’s and don’ts for gathered
my job. B2T Training does an • Receive checklists for managing and conducting the session
excellent job. • Practice facilitating a requirements gathering session
• Practice scribing the requirements gathering session to complete a
– Student, St. Paul Travelers
Requirements Package deliverable

IIBA Body of Knowledge

Course Alignment Public Pricing
$1485 per student

Public Schedule
Sep 11 – Sep 13, 2006 Louisville, KY Apr 23 – Apr 25, 2007 Atlanta, GA

11 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction – 2 hrs. Conducting the Session – 4 hrs.
• Define requirements facilitation • Learn the stages of group
• Define participant roles in the session development/productivity
• Learn guidelines for requirements facilitators • Facilitate decision making - working towards
• Set session rules and manage the session consensus
• Learn reactive techniques to use during the • Conducting the session
session • Introducing the session
• Encourage participation • Managing the session
• Manage group focus • Create a follow-up action plan
• Workshop: Conduct a mini facilitated session • Give feedback to participants
• Review/approve requirements deliverables
Requirements Session Feasibility – 1 hr.
• Determine session feasibility Student Workshop – 7 hrs.
• Determine need/requirements deliverable • Plan and conduct a requirements gathering
desired facilitated session
• Determine commitment level • Produce the requirements deliverable
• Determine risks • Receive feedback from instructor and fellow
• Discuss phases in the project life cycle where students
facilitation is most useful
• Discuss types of requirements deliverables for Session Follow-Up – 1 hr.
which facilitation is most useful • Produce the final requirements document
• Review the core requirements components and • Share session feedback
discuss how they are best gathered • Determine the next steps to finalize the
• Learn when not to use facilitated sessions requirements

Planning a Facilitated Requirements Gathering

Session – 4 hrs.
• Plan the session
• Determine the number/length of the session
• Document the purpose of the session
• Identify potential participants
• Define session requirements deliverables
• Prepare for a session
• Outline the goals and requirements
deliverables
• Select session participants and determine if
pre-session interviews are appropriate
• Develop questions to gather requirements
• Create a detailed agenda for the facilitation
team
• Learn group-oriented facilitation techniques
• Create a formal agenda for the session
participants
• Orient the facilitation team
• Prepare the facilities
• Workshop: Plan a facilitated session to develop
project scope
B2T Training does a fantastic job in putting together the
materials for all their classes. In all honesty, I do not know
of a consulting/training company who does better.
- Student, St. Paul Travelers

B2T Training • 866.675.2125 • www.b2ttraining.com 12

 A D D I T I O N A L B U S I N E S S A N A LY S T C O U R S E 3 DAYS

Requirements Testing for the Business Analyst

Intended Audience Overview
This course is designed for Business This course provides an excellent foundation for Business Analysts to
Analysts or anyone interested in achieve best practices in software quality assurance (SQA). The course will
understanding requirements testing. improve the Business Analyst’s development of requirements so that he or
she can be used to build quality test cases. It will also enable the Business
Prerequisites Analyst to create specific test cases from the requirements. Additionally
We recommend that the Business Business Analysts are the best project team members to help design
Analyst has already attended the 3 usability into software applications and test these designs. The course
core courses (or at a minimum includes a workshop case study that provides a cohesive learning
Detailing Process and Business Rule experience.
Requirements) before enrolling for
this course. In this course Business Analysts will learn to:
• Understand the basic SQA terms and definitions as defined by
international standards
• Understand the link between requirements and testing
• Understand the testing life cycle
• Correct/update requirements for use in development of tests
• Define and create test documentation using IEEE/ISO formats
• Understand common testing techniques
• Review and assist with the development of project test plans
• Design and create usability tests
• Understand the difference between manual and automated testing

The days spent in class will be

valuable as I go back and apply
what was learned. The templates
and documentation will be very
valuable in generating these
documents.
– Student,
Principal Financial Group

IIBA Body of Knowledge

Course Alignment Public Pricing
$1485 per student

Public Schedule
Aug 21 – Aug 23, 2006 Atlanta, GA Dec 11 – Dec 13, 2006 Louisville, KY

13 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction to Requirements Testing for the Creating Tests from Requirements – 6 hrs.
Business Analyst – 2 hrs. • Learn to use requirements to create detailed
• What is testing? test cases for each phase of testing
• What is SQA? • Review the IEEE Templates for test plans, test
• When does SQA fit in the Systems cases and test procedures
Development Life Cycle (SDLC) • Consider the top down and bottom up
• Managing SQA approaches to test plan development
• Help from Standards and QA Organizations • Learn to create test cases and test
procedures from requirements
SQA Planning – 2 hrs. • Learn characteristics of excellent test cases
• Learn the SQA testing philosophy • Name test cases
• Learn the typical hierarchical levels of test • Generate test ideas from requirements
planning • Combine inputs to create efficient tests
• Learn the characteristics and definitions of: • Build test coverage and traceability matrices
• Test plans to ensure complete testing
• Test designs • Workshop: Create test cases from the case study
• Test cases
• Test procedures, as they are used by the Test Automation – 1 hr.
IEEE. • Learn testing areas that can be automated
• Learn advantages and disadvantages of
Testing Phases – 4 hrs. automation
• Verification Testing • Compare manual testing to automated testing
• Validation Testing
• Review the testing "V" diagram Defect Reporting – 1 hr.
• Learn how each phase of the SDLC • Describe a defect reporting procedure
corresponds to a phase in the testing life • Review types of defects
cycle • Learn components of defect reports
• Unit Testing • Learn characteristics of a good defect report
• Integration Testing
• Systems Testing
• User Acceptance Testing
• Post Implementation User Assessment
• Learn the recommended approach for
creating test documentation during the
project life cycle
• Regression Testing

Usability Testing – 2 hrs.

• Learn the principals of usability
• Learn how usability testing differs from
traditional testing
• Discuss methods of usability testing
• Learn to use requirements to design usability
tests
• Workshop: Conduct a usability test

This class was detailed and the materials will serve as a good
reference for future projects. The content is vast and in-depth.
Great resource!
– Student, The Hartford

B2T Training • 866.675.2125 • www.b2ttraining.com 14

 A D D I T I O N A L B U S I N E S S A N A LY S T C O U R S E 3 DAYS

Advanced Business Analysis Techniques

Intended Audience Overview
This course is intended for Business Analysts are constantly striving to improve their skills and increase
experienced Business Analysts the quality of their project requirements by learning advanced requirements
moving into a more senior role or a techniques. This course enhances the efficiency and effectiveness of
consultant role for the business Business Analysts by giving them additional techniques and strategies for
stakeholders. analyzing, documenting, and reviewing requirements. Techniques such as
advanced data definition, traceability, and gap analysis help Business
Prerequisites Analysts to document more accurate and complete requirements. The course
BAs registering for this course must also presents the concept of requirements management and requirements
have attended Essential Skills for the reuse. Implementing a requirements management process into your
Business Analyst, Detailing Business organization can significantly reduce the time required to make software
Data Requirements, and Detailing changes and develop software interfaces.
Process and Business Rule
Requirements or have at least 2 years Experienced Business Analysts will work on a complex case study to
experience in requirements gathering reinforce the following concepts:
and documentation using structured • Building a requirements package for a maintenance project
techniques. • Helping subject matter experts write specific, measurable project
objectives
• Analyzing a business area’s strategic strengths and weaknesses
• Increasing the quality of your data requirements by managing:
• data ownership issues
• complex data relationships
• data generalization
• gap analysis
• data conversion requirements
• Differentiating between Business Use Cases and System Use Cases
• Improving the quality of your Use Case Descriptions by using consistent
structured language
Excellent class for experienced • Creating traceability matrices to link requirements components
Business Analysts. • Understanding the importance of requirements management including:
– Student, Pacific Life • reusability of requirements components
• “check in” and “check out” procedures
• role of a requirements librarian

IIBA Body of Knowledge

Course Alignment Public Pricing
$1485 per student

Public Schedule
Oct 16 – Oct 18, 2006 Louisville, KY Nov 6 – Nov 8, 2006 Atlanta, GA

15 B2T Training • 866.675.2125 • www.b2ttraining.com

Course Outline
Introduction – .5 hr. Advanced Process Requirements – 2 hrs. Ensuring a Complete Requirements
• What are the major challenges facing • Review essential processes and the Package – .5 hr.
Business Analysts? techniques for documenting them. • Learn about traceability matrices
• Review the requirements gathering and • Discuss typical problems with process • Which requirements components should be
documentation process descriptions (i.e., consistency in naming and “traced?”
• Review the core requirements components usage, too high level or too detailed) • How are traceability matrices built?
• Define requirements management and re- • Review event partitioning • How can they be used for ongoing change
usability as it relates to requirements • Decompose to the correct level management?
• Identify essential process patterns • Group workshop - Use traceability matrices to
Enterprise Analysis – 1.5 hrs. • Perform gap analysis on business processes perform impact analysis
• Understand the organizational environment of • Learn about business use cases
your stakeholder's business • Define the components of a business use Requirements Management – 1 hr.
• Identify business improvement opportunities case • What is requirements management and why is
• Learn to use root cause analysis • Learn about perspectives and standards for it important?
• Learn to use strengths, weaknesses, business use cases • Discuss the reusability of requirements
opportunities, and threats (SWOT) analysis • Review a template for consistently • Discuss change control procedures for
• Learn to create a high level Six Sigma SIPOC documenting business use cases requirements
process map • Review an iterative approach to software • Learn the importance of using standard
development that starts with business use requirements formats
Cost Benefit Analysis – 1 hr. cases • How are requirements managed?
• Learn the purpose of cost benefit analysis • Group workshop - Identify and document • Review requirements management tools
• Use the requirements package to estimate business use cases for the case study • Learn the concepts of “check out” and
project costs and benefits “check in” for requirements
• Review a template for a cost benefit analysis Advanced Business Rule • Discuss conflict management with respect to
report Requirements – 1.5 hrs. requirements
• Group workshop - Identify the costs and • Review of business rule types • Discuss the role of a requirements librarian
benefits of the case study project • Learn about language structures for
consistently naming business rules
Conducting a Requirements Review – 2 hrs. • Group workshop - Refine the business rules in
• Review the rules for conducting a review and the requirements package
the roles involved
• Group workshop - Maintenance project Advanced Functional Requirements – 2 hrs.
requirements • Review the design area scope
• Conduct a formal, structured review of the • Learn about n-tier architecture
case study requirements package • Review documenting system functionality
• Formulate follow up questions and a revision using use case descriptions
plan • Using viewpoints to identify use cases
• Present findings to the class • Defining and naming actors
• Considering the types of actors
Advanced Project Initiation • Learn about screen usability principals in
Requirements – 3 hrs. designing prototypes
• Learn techniques to identify strong project • Group workshop - Design an enhancement to
objectives the case study project
• Learn a technique to help subject matter
experts scope a project with unclear
boundaries
• Learn to assess a project request and select
the appropriate requirements components
• Assist the project manager by identifying
specific analysis tasks
• Group workshop - scope an unclear project
Provides good additional analysis tools for tool kit.
Advanced Data Requirements – 3 hrs. – Student, Principle Financial Group
• Discuss the use of data in process
requirements
• Learn about involuted and ternary relationships
• Learn techniques for data generalization
• Discuss the reusability of data components
• Perform gap analysis
• Learn to document data conversion requirements
• Discuss the importance of data ownership

B2T Training • 866.675.2125 • www.b2ttraining.com 16

 MANAGEMENT/TECHNICAL SEMINARS 1/2 DAY

Overview of Business Analysis

Intended Audience
This seminar is a management Course Outline
overview of business analysis for Introduction – .5 hr. Planning the Analysis Work – 1 hr.
managers, supervisors, and project • What is the role of a Business Analyst? • Assist Business Analysts with identifying the
managers who work with Business • Review the major tasks performed by the sources of information, scheduling information
Business Analyst gathering sessions, getting user commitment,
Analysts. • Define the essential skills needed to perform scheduling requirements reviews
their tasks • Discuss how a Business Analyst should
Prerequisites • Identify other project participants and their collect, organize, and maintain project
None. roles information.
• Discuss how the Business Analyst interacts • Determine the project type and which
with these participants requirements are appropriate
Overview • Assist Business Analysts in deciding the
This seminar presents the Business Managing Project Scope – .5 hr. appropriate requirements format for the project.
Analyst role to managers and others • What are the key components of a project • Use the project scope documentation to
who lead and work with Business initiation document? estimate the time required to complete
Analysts. For the Business Analyst to • Business Analysts must understand why the business analysis
project is being done so that they can focus • Understand the project and business risks to
be successful, both the IT and business their analysis work in the appropriate areas. help keep Business Analysts focused in the
community must embrace the business BAs should be involved in the development of right areas
analysis process. This seminar can be project scope. • Understand the user and stakeholder
used as a working session to discuss • Manage the Change Control Process to viewpoints and goals for the project
how your organization will ensure that once the scope of the project has • Make analysis tools available for Business
been approved, all project participants will Analysts
implement the business analysis operate within the scope or formally approve
process and approaches for any scope changes. Managing the Requirements Process – .5 hr.
documenting the requirements. • Keep your Business Analyst within the scope • Supporting the requirements gathering process
of the project. • Resolve project issues and problems by
Both large and small organizations working with the project sponsor
Documenting Requirements – 1 hr. • Assisting the Business Analyst with complex
are realizing the benefits of using • Understand what is a requirement and why it requirements
Business Analysts on all of their is important to gather and document • Understanding the importance of formal
application development projects. requirements. requirements peer reviews
Improving the communication • Learn the recommended approach to • Identifying project success factors
between your business areas and categorizing requirements. Why should
requirements be categorized? Who uses each Current Industry Trends – .5 hr.
your IT team significantly increases category? Why is it difficult to create distinct • Application development project trends
the quality of the systems developed. categories? • Why do 80% of all projects fail to meet the
• Business Requirements business unit’s original objectives?
A Business Analyst’s main • Functional Requirements • Analysis and testing are the most resource
responsibility is to elicit, analyze, • Technical Requirements intensive activities - make the best use of
• Understand the difference between analysis these resources
and document requirements in a and design or “business” vs. “technological” • What happened to methodology?
format that is useful to their business requirements. Why is it necessary to • Working with fewer IT personnel, off shore
stakeholders and the technical understand the business problem before and contract programmers, outsourcing
developers. Analysis is a very deciding on a solution? companies
important and time-consuming phase • Review the components of the Requirements • Globalization causes the rate of change in
Package and look at a sample of the business to increase
of every project. Business Analysts structured text, diagrams, and format. • Introduction to the Business Rules approach
need strong leadership as they • Overview of the core requirements • Current status of UML and the Object Oriented
gather and document requirements components: data, process, externals, approach
that are often unclear, inconsistent, business rules. Why is it important for • The importance of enterprise systems and
and expensive. Business Analysts Business Analysts to document each reusability
component? • Where do Business Analysts come from?
work most effectively when they Who makes a great Business Analyst?
have clear direction and frequent
reviews of progress.

This class is only offered through onsite training.

17 B2T Training • 866.675.2125 • www.b2ttraining.com

MANAGEMENT/TECHNICAL SEMINARS 1 DAY

Developer’s Introduction to Business Analysis

Intended Audience
This course is designed for software Course Outline
developers, software architects, or Introduction – 1 hr. Validate the Requirements – 1 hr.
any other project team member who • What is the role of a Business Analyst? • Introduction to software testing: Why is
will be using requirements • Review the major tasks performed by the testing important? What is the Business
Business Analyst Analyst’s role in testing? What is the primary
documents for their development • Define the skills needed to perform their tasks objective of testing? What are the phases and
work. It is useful for both new types of testing?
developers and experienced Project Participants and their Roles – .5 hr. • Learn the two main testing documents: test
developers. Developers will learn • Identify project participants and their roles plans, test cases.
how Business Analysts gather, • Discuss how the Business Analyst interacts • Learn to verify that the business requirements
with these participants are complete by identifying test cases.
analyze, and document requirements.
Defining and Detailing Requirements – 1.5 hrs.
Prerequisites • What is a requirement? Why is it important to
None. gather and document requirements? What are
the criteria used to judge the quality of
“excellent requirements?”
Overview • Understand the difference between analysis
This class provides an overview of and design or “business” vs. “technological”
the Business Analyst role and a requirements. Why is it necessary to
detailed review of the Requirements understand the business problem before
Document provided to the deciding on a solution?
• Learn the 5 core requirement components,
development team. To ensure an what they describe, and why they are
integrated team, IT developers need important.
to understand the role of the • Entity
Business Analyst. They should also • Attribute
be familiar with the requirements • Process (Use Case)
• External Agent (Actor)
that Business Analysts are gathering • Business Rule
and documenting. This includes
understanding categories of Documenting Requirements – 2 hrs.
requirements, the core requirement • Learn the recommended approach to
components, and the documentation categorizing requirements. Why should
requirements be categorized? Who uses each
formats used for each type of category? Why is it difficult to create distinct
requirement. IT team members must categories?
also understand the testing life cycle • Business Requirements
and the personnel involved. This • Functional Requirements
course gives students an overview • Technical Requirements
• Review a sample Requirements Package
of the role of the Business Analyst, including:
requirements documentation, and • Textual templates
software testing. • Entity relationship diagram
• Decomposition diagram
• Use case diagram and scenarios
• Workflow diagram
• Prototyping

This class is only offered through onsite training.

B2T Training • 866.675.2125 • www.b2ttraining.com 18

 Public Class Schedule
Essential Skills for the Business Analyst Detailing Business Data Requirements Facilitating Requirements for
$1,980/per student $1,485/per student Business Analysis
• Aug 7 – Aug 10, 2006 Chicago, IL • Jul 24 – Jul 26, 2006 Atlanta, GA $1,485 per student
• Sep 18 – Sep 21, 2006 Atlanta, GA • Aug 14 – Aug 16, 2006 Seattle, WA • Sep 11 – Sep 13, 2006 Louisville, KY
• Oct 3 – Oct 6, 2006 Chicago, IL • Sep 11 – Sep 13, 2006 Atlanta, GA • Apr 23 – Apr 25, 2007 Atlanta, GA
• Oct 16 – Oct 19, 2006 Houston, TX • Sep 18 – Sep 20, 2006 Louisville, KY
• Nov 6 – Nov 9, 2006 Dallas, TX • Oct 23 – Oct 25, 2006 Chicago, IL Requirements Testing for the
• Nov 13 – Nov 16, 2006 New York, NY • Nov 14 – Nov 16, 2006 Houston, TX Business Analyst
• Dec 4 – Dec 7, 2006 Seattle, WA • Apr 30 – May 2, 2007 Atlanta, GA $1,485 per student
• Jan 22 – Jan 25, 2007 San Diego, CA • Apr 30 – May 2, 2007 Dallas, TX • Aug 21 – Aug 23, 2006 Atlanta, GA
• Jan 29 – Feb 1, 2007 Atlanta, GA • May 7 – May 9, 2007 Chicago, IL • Dec 11 – Dec 13, 2006 Louisville, KY
• Feb 5 – 8, 2007 Dallas, TX • May 21 – May 23, 2007 Louisville, KY
• Feb 26 – Mar 1, 2007 Louisville, KY • Jun 4 – Jun 7, 2007 Seattle, WA Advanced Business Analysis Techniques
• Mar 5 – Mar 7, 2007 Chicago, IL • Jun 25 – Jun 27, 2007 New York, NY $1,485 per student
• Mar 19 – Mar 22, 2007 Seattle, WA • Jul 16 – Jul 18, 2007 San Diego, CA • Oct 16 – Oct 18, 2006 Louisville, KY
• Mar 26 – Mar 29, 2007 New York, NY • Oct 15 – Oct 17, 2007 Atlanta, GA • Nov 6 – Nov 8, 2006 Atlanta, GA
• Apr 16 – Apr 19, 2007 San Diego, CA
• May 21 – May 24, 2007 Atlanta, GA Detailing Process and Business Rule
• Aug 20 – Aug 23, 2007 Atlanta, GA Requirements
• Sep 17 – Sep 20, 2007 Chicago, IL $1,980/per student
• Oct 15 – 18, 2007 Dallas, TX • Sep 25 – Sep 28, 2006 New York, NY
• Nov 5 – Nov 8, 2007 Atlanta, GA • Oct 2 – Oct 5, 2006 Atlanta, GA
• Nov 12 – Nov 15, 2007 New York, NY • Nov 6 – Nov 9, 2006 Seattle, WA
• Dec 3 – Dec 6, 2007 San Diego, CA • Nov 13 – Nov 16, 2006 Louisville, KY
• Dec 10 – Dec 13, 2007 Louisville, KY • Dec 4 – Dec 7, 2006 Chicago, IL
• Dec 11 – Dec 14, 2006 Houston, TX
• Jul 16 – Jul 19, 2007 Atlanta, GA Please check our website for
• Jul 23 – Jul 26, 2007 Dallas, TX additional public class offerings and
• Aug 6 – Aug 9, 2007 Chicago, IL to check availability and register –
• Sep 17 – Sep 20, 2007 Louisville, KY www.b2ttraining.com.
• Oct 1 – Oct 4, 2007 New York, NY Onsite classes are also available.
• Oct 15 – Oct 18, 2007 Seattle, WA
• Nov 5 – Nov 8, 2007 San Diego, CA Call 866.675.2125 or email us at
• Nov 27 – Nov 30, 2007 Atlanta, GA [email protected].

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