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SPG Information (In One Page)

The document describes the 7 membership tiers in the Starwood Preferred Guest loyalty program: 1) Preferred Guest, 2) Preferred Plus, 3) Preferred Business, 4) Corporate Preferred, 5) Gold Preferred, 6) Platinum Preferred, and 7) VIP Preferred. Each tier provides different benefits like star points earned per dollar spent, late check-out times, room upgrades, and award redemption discounts. Higher tiers require more nights stayed per year to achieve.

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Ziaul Huq
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77 views1 page

SPG Information (In One Page)

The document describes the 7 membership tiers in the Starwood Preferred Guest loyalty program: 1) Preferred Guest, 2) Preferred Plus, 3) Preferred Business, 4) Corporate Preferred, 5) Gold Preferred, 6) Platinum Preferred, and 7) VIP Preferred. Each tier provides different benefits like star points earned per dollar spent, late check-out times, room upgrades, and award redemption discounts. Higher tiers require more nights stayed per year to achieve.

Uploaded by

Ziaul Huq
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Preferred Plus - 2 star points per USD - 4 pm late check out - Preferred Room upgrade - Pre Blocked - Pre-keyed room 3. Preferred Business - 2 star points per USD - 4 pm late check out - Preferred Room upgrade - 50% off RACK award after third stay - Pre-keyed room 4. Corporate Preferred - 2 star points per USD - 4 pm late check out - Preferred Room upgrade - 50% off RACK award after second stay - Pre-keyed room 5. Gold Preferred - 3 star points per USD - 4 pm late check out - Preferred Room upgrade - Check-cashing privileges (up to $300 USD per stay) 6. Platinum Preferred - 3 star points per USD - Welcome Amenity - Executive Club and Executive Floor & Health Club Access - Upgrade to best available room, including select standard suites - Guaranteed availability with 72+ hours notice prior to 3 pm hotel time. 7. VIP Preferred - Guaranteed standard suite with 7+ day advance reservation. Question: When a guest will be a Gold Member? Ans: After staying 25 nights in a year in any Star wood property. Question: When a guest will be a Platinum Member? 1. Preferred Guest (Entry Level) - 2 star points per USD - Preferences summary - Weekday Newspaper Ans: After staying 50 nights in a year in any Star wood property. Question: What is the value of 1 Star Points? Ans:

Question: What is the duration of receiving SPG Membership ID card? Ans: Within 6 7 weeks guests receives his membership ID card. Question: In our hotel how many star points is necessary for 1 night free stay. Ans: At least 3000 star points. Question: Where is the SPG centre in our region? Ans: Singapore. Question: Along with us how many countries we are in a Star wood region? Ans: 3 and they are India, Bangladesh and Malaysia. Question: What is the minimum target of SPG enrollment? Ans: At least 25% Question: What is the maximum? Ans: Not more than 80% Question: How many star points we earn as an associate for each enrollment? Ans: 50 star points for each enrollment. Question: What is ROCK ENROLL? Ans: Its an offer from star wood to enroll and achieve more star points than other months in a year. 100 star points for each enrollment. Question: What is the ratio of getting value by being a SPG member than a non SPG member? Ans: SPG Preferred - 2x SPG Gold - 6x SPG Platinum - 26x Question: What is IPS? Ans: Integrated Property System, which means IPS properties are directly connected with the SPG centre. SPG centre can check our status at any time.
Courtesy by Salim Kabir Business Centre Sales Agent

Question: What is SPG? Ans: SPG means Star wood Preferred Guest. > Its a Loyalty Program > Multi Brand Program > Recognition Program Question: What is the condition to become a SPG Member? Ans: Conditions are: i. Does the guest travel to 5 star hotels? ii. He must need a Business Address iii. He must need an e-mail address iv. He needs to agree for enrolling into SPG Question: What about the validity of the membership? Ans: From the enrollment time to the next 1 year is the validity. Question: Does it cost to enroll? Ans: No, its free of cost. Question: How many types of membership in SPG program? Ans: There are 7(seven) types of membership into SPG program. Question: What are they? Ans: 1. Preferred Guest 2. Preferred Plus 3. Preferred Business 4. Corporate Preferred 5. Gold Preferred 6. Platinum Preferred 7. VIP Preferred Question: What types of facilities is provided for each membership? Ans:

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