1. SMPP Lab Sr. No.

1 Main Feature Sending Service Management Product Catalogue Management Sub Features Queue Management Efficient use of memory & database queries Set Queuing Standards Create your own Services Set Pricing of the set Services 3 Subscriber Management User Management Add, Edit, delete user Account Setting Configure User Service Change user service Only configured service will be shown Balance Management (Recharge) Different types of actions are available to handle different situations Credit Back: Give SMS to user to handle some situation where user account is debited unnecessarily Promotional Offer: Add SMS in user account as part of promotional offer Recharge: Do recharge as per bill Debit: Deduct SMS from user account Confirmation SMS and Email will be sent to user. Account Ownership Management

Reset Password Setting Manage Company Group Grouping the company to facilitate Balance Transfer 4 Administration Admin Dashboard for Users User Profile User recharge and account information

Admin can see above information of any user and use quick links to take fast action for any issue. Recharge Control Manage Balance, Balance Validity and Account Validity Password Policy Configure your own policy Password will be stored in database in encrypted format Rights Management Control Administrative system Recharge Rights User creation Rights Sending Service creation Rights Multiple Sender ID and Domain Setting Rights

MIS Reporting

User Wise Reports Date wise Reports

End User Features

User Dashboard Customer Management User Management Group Management Report Management Back-end Services

Auto Notification

To Users Recharge, update profile, Password change, balance expiry, account activation. All SMS and Email are configurable for finer control for marketing To Admin Daily balances Monthly / Quarterly actual & estimated usage Validity Expiry

Client Communication

Online alert for user Inform about any upgrade or issue (Banner) Show simple text or give file to download

Rich search criteria You can review list of User Inform Customers through Email or SMS can be used for Service Communication OR for Promotion OR critical information to specific Group(s) or all Customers

2. SMS Module: Base Sr. No. 1 Main Feature Sub Features

SMS Supported Sending Support protocols (Outbound) Service Management Supported protocol: SMPP and XML Configurable TPM (Message per minute) Restrict SMS by time Static Routing Queue Management Efficient use of memory & database queries Dynamic Routing Map offered services and sending service. Give service to customer as per your service commitment Intelligent routing between SMSCs' for better services when any service is down. Configurable options of operator, user, Sender ID and holding time for finer control on SMS sending.

Product Catalogue Management SMS Supported MIS Reporting

Create New Services Set Throughput of the Services Delivery Reports Sender ID wise Reports Summary Reports

SMS Supported Filtering Message Blocking Sender ID, Number, Content Block Mobile Stop SMS sending on specific mobile numbers

This can also be done user wise 5 Administration Live Traffic Monitor Service wise queuing & Sending status, user wise traffic status and many more in a single Live Status of Delivery Report Track Monitor and control Live Traffic Control of all the services, user traffic, contingency options, etc. Test SMS Sending You can test each service with just one click 6 SMS Supported Manage Sender IDs Subscriber Management Add/ Edit/ Delete Sender Ids Set default Sender ID for user account Check if sender ID is available or not Online Sender ID requesting option for user Open Sender ID Traffic Control You can pause account of any user Limit SMS with TPM restriction 7 SMS Supported End User Features Sending Management Communication Efficiency Management Manage Failed SMS For API users, if there is any problem in his account like password is wrong or balance is exhausted then all SMS will get stored, so we can review it and inform customers about it. 8 Auto Notification Weekly Usage report, failed SMS

3. White Label Module Reseller Features Sr. No. 1 Main Feature Own Editable Website Sub Features Multiple Themes to Select from Configurable GUI Menu, Header, Footer, Content, Images, etc.

Multiple Pages Support 2 Admin Dashboard Reseller Information Recharge Information User Information Rights Management Multiple Reports All User and Reseller Profiles Balance Information 3 Service Management Create own Service Offerings Edit/Remove Existing Plans 4 Manage Reseller Accounts Create/Edit/Remove User Accounts Map Service Plans with Reseller Accounts Create & Manage Sender Ids 5 Balance Management Manage Own Admin Balance Manage Reseller Balance Manage User Balance 6 Manage User Accounts Create/Edit/Remove User Accounts Map Service Plans with User Accounts Create & Manage Sender Ids 7 Multiple Reports Delivery Reports Reseller & User wise Balance Reports Recharge Reports Top Usage Reports Sent/Pending/Failed Reports Many Other Reports 8 9 Password Management Own API Sending & Receiving Reset Passwords XML HTTP API Sender ID & sub user calling

4. User Features

Sr. No. 1

Main Feature User Dashboard

Sub Features Account information Contact information Selected service and usage type Present balance and its validity Account validity Past weeks usage Past recharge informations

Customer Management Group & sub group messaging Address book (Names, mobile numbers, birthdays & anniversaries) Import address book (10,000 numbers per minute from excel or csv files) CRM feature (Auto birthday and anniversary message) Personalized messaging

Sending Management

Group messaging Bulk messaging Alpha Sender ID (up to 6 characters) Templates SMS Scheduler (Date wise & Time wise) 720 Characters typing limit (160 characters per SMS) Import SMS (from txt or csv files)

Report Management

Delivery reports (details of different status of delivery and non delivery) Message wise reports Number wise reports Sent, pending, failed Summary reports Group wise reports Reports export facility

API

HTTP & XML formats that can be integrated with any platform like Java, .net, joomla, etc. Send SMS and receive Delivery reports from accounts Single & group messaging

HTTP& XML API

5. Excel Plug-in (Under Development) Sr. No. Features 1 Branding Sub-Features Own Logo Own URL 2 3 4 Settings Check Balance Message Sending Account Configuration Check Account Balance Send Single Message to List of Numbers Send Custom Message using different Fields to a List of Numbers Select Sender ID Send Messages to a specific range of Rows Create & Select Message Templates See Message Preview before sending SMS Add Common Signature to the Messages

6. Inbound SMPP Sr. No. 1 Main Feature SMPP Connection Parameter Sub Features Host Address:- SMPP server is listen in this address User ID:- Pass this user id in SMPP connection request Password:- Pass this password in SMPP connection request Port:- SMPP server is bind in this port Connection:- No. of inbound socket connection Bind Mode:- Transceiver bind mode DR Port:- SMPP server is bind in this port for DR response 2 3 SMPP Features Message ID generation Restrict Connection:- User wise & Service wise restriction of SMPP connections For each and every SMPP request, the module will generate one unique message id and pass as a response to the SMPP

sender and also this message id will be passed in a DR response so that SMPP sender can identify the SMS delivery status through this message id

7. Inbox Module Sr. No. 1 Main Feature Inbox Base Sub Features Configure Short Codes Inbox Reports 2 Keyword Processing Define Keywords Define Sub Keywords 3 Forwarding To Database To API 4 Supported Protocols HTTP