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Opening doors
Training Brochure April Oct 2013

Realise your potential with

Welcome!
The courses in this brochure are completely free and accessible, and are available to all Calico customers and anyone living in our neighbourhoods. They have been selected to help you develop your skills and knowledge, improve your employment opportunities, and overcome challenges to achieve your personal goals. All courses provide a certicate, and some are accredited with nationally recognised qualications. Youll also get to meet new people, share experiences, and build your condence. As part of your registration, well also check with you to see whether our National Careers Service can help you. If you need help with transport or childcare, or have any other concerns, just ask and well see how we can help. To register for a place, simply email [email protected] or call to speak to Mandy Morgan on 0800 169 2407 (ext. 6398) or direct dial 01282 686398. If there are any other training programmes or courses youd like that we havent included, get in touch and well see what we can do. Although anyone can apply for a place, please note that priority will be given to Calico customers and anyone living in a Calico neighbourhood.

Course Calico Academy (12 week course) Business Admin Level 1 (4 week course) Food Hygiene Emergency First Aid Principles of Cleaning Level 1 (6 week course) Changes to Benets Take Control Emergency First of Home Aid Energy EmergencyYour Managing FirstMoney Aid Passport to Managing Your Housing Money (6 week course) Passport to Housing Calico (6 week Academy course) (12 week course) Calico Academy Numeracy (12 week course) Level 1 (12 week course) Numeracy Level 1

Date 24th April to 10th July 30th April to 21st May 13th May 16th May 3rd June to 8th July 7th June 20th 1st July June 1st July 24th July 17th & 24th July 18th Sept, 24th & 25th September, & 2nd Oct 17th & 18th1st Sept, 24th & 25th September, 17th Sept to 1st 3rd &Dec 2nd Oct 17th Sept to 3rd Dec 19th Sept to 5th Dec

Time 10am 12.30pm (Wednesdays) 9.30am 12.30pm (Tuesdays) 9.30am 4.30pm 9.30am 4.30pm 10am 2pm (Mondays) 10am 1pm 9.30am 4.30pm 12.30pm 9.30am 12.30pm 9:30am 4.30pm 9:30am 3pm 9.30am 12.30pm 9.30am 3pm 10am 12.30pm (Tuesdays) 10am 12.30pm 9.30am 12.30pm (Tuesdays) (Thursdays) 9.30am 12.30pm (Thursdays) 1.30pm 4.00pm 1.30pm 10am 1.30pm 4.00pm 10am 1pm 1.30pm 10am 1pm 10am 2pm ( drop in) By 10am appt. 2pm ( drop in) By appt.

Where Calico Elizabeth Street Project, Burnley

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ELVSRC, Yorkshire Street, Burnley 3 Burnley College Elizabeth Street Project, Burnley Calico Calico College Burnley Burnley College Calico Calico Street Project, Burnley Elizabeth Elizabeth Street Project, Burnley Calico Calico Elizabeth Street Project, Burnley Elizabeth Street Project, Burnley Elizabeth Street Project, Burnley Elizabeth Street Project, Burnley Calico Calico Calico Burnley Switch, Keirby Walk Calico Burnley Switch, Keirby Walk Calico 4 5 6 7 7 4 4 8 8 9 9 1 1 11 11 12 12 13 13 14 14 15 15 16 16

19th Sept to 5th Dec (12 week Literacy Level course) 1 (12 week course) 19th Sept to 5th Dec (Thursdays) Literacy Level Equality & Diversity 1 (12 week course) 20th 19th Sept to 5th Dec (Thursdays) Equality Bank Accounts & Diversity Bank Accounts Running regularly Running Basic IT regularly National Basic IT Careers Service National Careers Service 20th 8th Oct Sept 8th Oct Mon - Thur Mon - Fri Thur Mon - Fri

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Calico Academy

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Who is it for? Mainly Calico customers, but anyone interested in learning more about Calico as an organisation or how social housing works is welcome. Its a great opportunity to get to know new people in an easy-learning environment. What will I learn? It gives you a good understanding of how housing services work, which may help you get involved with us or increase your employment prospects. Past participants have learned lots of other new skills and developed their self condence. Date and time of course The course lasts 12 weeks and each session is for 2.5hrs. It is held twice a year: 24th April 10th July (Wednesdays), 10am 12.30pm, or; 17th September 3rd December (Tuesdays), 10am -12.30pm Maximum number of participants 16 Where Calico Head Ofce,Centenary Way, Croft Street, Burnley Michelle Harrison, who successfully completed the Calico Academy programme, said: Attending the Academy and nding out what Calico do has helped me feel a part of something that ts in with my values and beliefs, and to feel useful again. I thoroughly enjoyed the course and can recommend it to anyone. 1

123 Business Administration Level 1

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(Nationally Recognised Accreditation)

Who is it for? Anyone looking for work as an administrator. What will I learn? This course offers a practical way of gaining the knowledge required for a role in Business Administration. The course includes: researching an aspect of business administration; working in a team; reviewing your and your colleagues work; and setting targets. Date and time of course Four week course 30th April to 21st May (Tuesdays), 9.30am 12.30pm Maximum number of participants 16 Where Elizabeth Street Project, Elizabeth Street, Burnley
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Food Hygiene 123

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123 Emergency First Aid

(Nationally recognised Accreditation)

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Who is it for? Anyone who wants to learn more about preparing and handling food, particularly those looking to nd employment in this line of work. What will I learn? You will be able to understand the importance of using the right storage conditions for different food types and the need for high standards when handling food. Date and time of course Monday 13th May, 9:30am 4.30pm More dates and venues are available throughout the year please ask. Maximum number of participants 12 Where East Lancs Voluntary Sector Resource Centre, Shuttleworth Building, 62/64 Yorkshire St, Burnley

Who is it for? Anyone who wants to learn rst aid and resuscitation skills. What will I learn? You will learn how to deal with minor conditions, how to identify more serious ones, and how to resuscitate someone. Date and time of course Thursday 16th May, 9.30am 4.30pm, or; Monday 1st July, 9.30am 4.30pm Maximum number of participants 12 Where Burnley College, Princess Way, Burnley

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123 Principles of Cleaning Level 1 (Nationally recognised accreditation)

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Who is it for? Anyone who wants to get a job in cleaning. What will I learn? This course offers you the chance to gain the skills you need for a job in cleaning, including: dealing with routine and nonroutine waste; health and safety in the workplace; general cleaning skills; and working with customers and others in the industry. Give yourself an advantage over the competition! Date and time of course Six week course 3rd June to 8th July (Mondays), 10am 2pm Maximum number of participants 16 Where Elizabeth Street Project, Elizabeth Street, Burnley

A Changes 123 to Benets

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Who is it for? Anyone receiving benets who wants to learn more about the changes to the benet system, how they will affect them, and what support is available. What will I learn? The course will help you learn about the welfare reform changes which came into effect in April 2013, including the Under Occupation (aka Bedroom Tax), Universal Credit, and more. Find out what you can do to help yourself and others around you prepare for the changes. Date and time of course Friday 7th June, 10am 1pm Maximum number of participants 18 Where Calico Head Ofce, Centenary Way, Croft Street, Burnley

123 Managing Your Money

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Who is it for? Anyone keen to learn budgeting skills and make their money go further. Anyone likely to be affected by welfare reform and benet changes. What will I learn? How to keep control of your nances by learning the basics of money management, as well as practical advice on making day-to-day savings. You wont be asked to share any personal nancial information. Date and time of course Wednesday 24th July, 10am 1pm Maximum number of participants 18 Where Calico Head Ofce, Centenary Way, Croft Street, Burnley

Marian Brown, who attended one of the Changes to Benets sessions, said: The session was very useful as I learnt about the changes that the Government are bringing in from April 2013. With the information I was given, I can help other people to understand how their benets will change and how to deal with it. The session was very good and interesting, and I would denitely tell other people to attend if they get the opportunity. 7

123 Passport to Housing

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(Nationally recognised accreditation)

Who is it for? Customers who have never had a tenancy before or are struggling to maintain one. What will I learn? The course is designed to help you understand how to apply for and maintain a tenancy, and your rights and responsibilities as a customer. The sessions will cover: money management; understanding a tenancy; re-settlement and nding accommodation; sustaining a tenancy; community contribution; future progression Date and time of course 17th & 18th September 24th & 25th September 1st & 2nd October 9.30am 3pm (Six week course) Maximum number of participants 16 Where Elizabeth Street Project, Elizabeth Street , Burnley

James Waring, who completed Passport to Housing, said: When I rst moved into the Elizabeth Street Project, Id only been there a few weeks when Nicki suggested I do the Passport to Housing course, as it would look good for when I get my new tenancy, and she was right. Our tutor Elke, who had a good sense of humour, taught us everything we needed to know about how to keep a tenancy. To say it was six weeks, I would say it was the best six weeks Ill never forget. Elke made the lessons more fun we even played a game of Blockbusters. If it hadnt been for Nicki and Elke, I wouldnt have my own at. I would just like to say thank you for everything.

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Numeracy Level 1
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Literacy Level 1
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(Nationally recognised accreditation)

Who is it for? Anyone without a maths qualication who wants to improve or develop their skills. What will I learn? You will learn basic everyday maths skills, whether for money matters, or for getting your head round things like percentages, grams, and measurements. Date and time of course Twelve week course Thursday 19th September to 5th December, 9.30am 12.30pm Maximum number of participants 16 Where Elizabeth Street Project, Elizabeth Street, Burnley

(Nationally recognised accreditation)

Who is it for? Anyone without an English qualication who wants to improve or develop their reading and writing skills for everyday life. What will I learn? If you need to improve your condence in reading and writing, wish you could help your children more with their homework, or want to improve your employability skills, this course can help. Date and time of course 12 week course Thursday 19th September to 5th December, 1.30pm 4.00pm Maximum number of participants 16

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Equality and Diversity

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Do I Really Need a Bank Account?

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Who is it for? Anyone interested in nding out more about equality and diversity issues, particularly how we embrace equality and diversity. What will I learn? You will learn about why equality and diversity is important in everyday life and in the workplace. Date and time of course Friday 20th September, 10am 1.30pm Maximum number of participants 16 Where Calico Head Ofce, Centenary Way, Croft Street, Burnley

Who is it for? Anyone who doesnt currently have a bank account and wants to learn more about how to set one up and make the most of the services available. Anyone claiming benets, which are moving to Universal Credit from October 2013. What will I learn? You will learn about different banking options, including basic bank accounts, credit unions and simple payment cards. Date and time of course Tuesday 8th October, 10am 1pm Maximum number of participants 18 Where Calico Head Ofce, Centenary Way, Croft Street, Burnley

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Basic IT

Our training providers

All our training providers are very welcoming and offer a professional but informal approach to learning. Many of the courses are delivered by Calico staff, who have lots of experience in their area of work. We have links with local colleges that can offer accredited training. We also work with other small independent trainers to help deliver our training programme.

Who is it for? Anyone not condent about using computers or accessing the internet, even if youve never switched one on before! Particularly important if youre claiming benets, which are moving to Universal Credit from October 2013, as all claims will have to be made online. What will I learn? Online basics, which include ve short modules showing how to use a mouse and keyboard, email, and online search, and how to stay safe online, ensuring you have the condence and skills needed to start enjoying all the fantastic things the internet has to offer. Date and time of course Every Monday Thursday, 10am 2pm Maximum number of participants This is an individual session. Where Burnley Switch, 16 Keirby Walk, Burnley

National Careers Service

We are the advice service you need for future skills, careers, work and life choices. We can assist with your personal develop your career with specially designed tools to help you progress or get you on the job ladder. If youre aged 19+ (or 18+ if youre a JobCentre Plus customer or an ex-offender), you can have up to three one-hour sessions with an advisor completely free of charge. Let us help you take the next step

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Help Direct
Help Direct is funded by Lancashire County Council and is here to give you the support and guidance you need before a small problem becomes a crisis. Our advisors can assist you in nding services that help in lifes daily tasks, from meeting new people and learning new skills to getting help with gardening or cleaning your house. We can offer you a stress-free way to get the help you need to ease your situation. To register for a place, simply email [email protected]
help direct

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facebook.com/calicohomesandenterprise twitter.com/calico_group

www.calico.org.uk

Registered Ofce: Centenary Court, Croft Street, Burnley, Lancashire, BB11 2ED Freephone 0800 169 2407 Local Number 01282 686 300 www.calico.org.uk | [email protected]