Property Management Specialists

Put expertise and experience on your side

For personalised service in property: think Time Conti Shefeld. Weve been delivering exceptional service in real estate to the people of WA for over 60 years.

Time-proven service

Our services include: Residential Property Management Commercial Property Management Land Subdivision Project Marketing Residential Sales Commercial Sales and Leasing At Time Conti Shefeld, weve built our reputation on bringing expertise, integrity and professionalism to everything we do. We believe this is why were held in the highest regard by our customers and within the industry. Its a reputation that we work hard to maintain.

We specialise in residential and commercial property management. With Time Conti Shefeld Advanced Property ManagementTM, we bring management best practice to everything we do.

Time Conti Shefeld Advanced Property Management

All our Property Managers are fully accredited and registered with the Real Estate Institute of Western Australia (REIWA), so your property will only be managed by qualied professionals. Our staff also undergo weekly training sessions, to keep them in front of the ever-changing trends of the industry to serve you better. Whats more, every one of our employees cares about the commercial and residential properties they manage, and our low staff turn-over means our Property Managers look after properties for the long-term helping you to take care of your investment.

Let us take care of your investment

We pride ourselves on our ability to communicate, and diligently return phone calls. Each owner has a single point of contact with a Senior Property Manager.

Committed to excellence in all we do

What sets Time Conti Shefeld apart?

Your Property Manager will: Work hard to maximise the return on your investment Ensure your rental income is paid on time, every time Communicate with you via your preferred mode as regularly as is required Never take your property business for granted

Deal with repairs and maintenance to your property quickly and efciently Adhere to comprehensive tenant selection criteria Thoroughly reference check tenants and their credit histories

Continually update their knowledge of the Residential Tenancies Act Target very low vacancy rates Promote vacant properties on timeconti.com.au, realestate.com.au, reiwa.com.au, rent.com.au Be committed to excellence in property management Be a Member of Real Estate Institute of WA (REIWA) and Leading Property Managers of Australia (LPMA)

Our main roles are to promote your investment property, select a suitable tenant, collect rent and manage your property effectively. We will appoint a specialist Property Manager as your one point of contact, to assist you throughout the process.

Property Management services that serve you well

Our service includes, but is not limited to: Setting the rent at current market value Signing tenancy agreements on behalf of the owner Securing adequate tenant bond and lodging with the Bond Administrator Collecting rent

One point of contact

Recording income and expenditure on the property Routine inspections to ensure the tenant is maintaining the property adequately Arranging necessary maintenance repairs on the property Issuing relevant notices to the tenant, including Breach of Agreement, Termination of Non-Payment of Rent and other notices covered under the Residential Tenancies Act 1987 and to action such notices as they occur Advising the owner as to when tenancies become due for renewal and/or expiry Completing and serving all application forms and notices required on behalf of the owner Carrying out all lawful duties directed by the owner in writing Marketing the property to attract a suitable tenant West Australian Real Estate regulations stipulate that an agent must have a written appointment to act in writing. We use the standard Real Estate Institute of WA (REIWA) forms to meet this requirement. A sample of this form is included in this pack for your convenience.

Asset and income protection

We strongly recommend you insure your assets against loss and damage, particularly when they are income earning.

Best practice in practice

The insurances we recommend are: Building and Contents Insurance, including loss of rent Public Liability Insurance Landlord Protection Insurance

Property condition report

We consider a comprehensive property condition report detailing the condition of the interior and exterior of your property to be an essential record for your future

reference when comparing the condition of the property at the beginning, during and at the end of the tenancy. The initial report will also highlight those areas that may need attention to present the property at its best so as to attract the best tenant. Youll nd a sample of our REIWA approved Property Condition Report in this pack.

Property presentation
We will make recommendations as to any improvements to your property you may consider in order to make it more desirable to prospective tenants.

Inventory of furnished property

Furnished properties require an inventory of all furniture and appliances listing: A precise description of each item of furniture or appliance The condition of each item The above is essential in order for us to assist you in the responsible and fair management of your furnished property.

Our success in nding the right tenants is what sets us apart. Our team is trained and tooled with the right skills and processes to ensure the best outcome for our clients.

Skilled in nding the right tenants

By taking the time and effort to meet personally with prospective tenants during property viewings and by conducting interviews, our Property Managers carefully evaluate each applicant. We document information using the Application for Tenancy Form, so as to collect all the relevant personal details and carry out previous tenancy, credit and reference checks. A copy of the form is included in this pack, for your perusal.

Tenancy Agreement
This is the most important document of all and, at Time Conti Shefeld, we make it our business to help you make sure its right. Its not simply a question of lling in the details and blank spaces and making sure that it is signed and witnessed and job over.

Our Tenancy Agreements spell out the intentions of each party, their expectations and obligations, documenting them into legally binding contracts. We understand how important it is that what is being signed is clearly explained and understood. Far too many Property Managers miss this point. By taking the time to make sure that each party clearly understands their obligations, there is much less risk of intentional or unintentional default. Our people are professionally trained in all aspects of Tenancy Agreements and all contracts are scrutinised and checked by our senior personnel. Critical dates, such as rent review dates and termination dates are recorded and upheld. A copy of the Tenancy Agreement used by our Property Managers is included in this pack.

Arrears control
Time Conti Shefeld has excellent systems and procedures in place to ensure the efcient detection and management of arrears. Everyone can invest in the latest software, but arrears control need more than a system. It requires trained people to perform the task. Its the computers fault is not an excuse we use. Our people are highly trained in the management of arrears and the importance of early detection, action and collection. We are rm, but fair, and in this way the relationship between tenant and owner does not sour.

Bonds
The appropriate bond money is collected and receipted at the time of signing the Tenancy Agreement. The funds are deposited with the Government Bond Administrator. When the tenancy comes to an end and the property is inspected, a comprehensive condition report is prepared and if there is any damage beyond fair wear and tear, quotes for repairs are obtained and a bond reconciliation statement is prepared.

Our training ensures the best outcome

Possession and handover

We do not give the occupier possession of your property until all documentation has been signed, rent in advance and bond monies have been paid and the proceeds have been cleared. Once everyone is satised, we hand over the keys to the property and assure the tenants that we are available should they need to discuss any aspect of their tenancy.

Repairs and maintenance

Repairs and maintenance are a necessary consequence of owning property. Attending to repairs and maintenance is good economics for a property owner because it keeps the property in good condition and attractive at all times, making both the owner and tenant property proud. Having the tenant property proud has the advantage of higher rent and less vacancy. The nancial outcome of how repairs and maintenance items are managed is dependent on the process employed. For example: Determining who is responsible for the repair Using A.B.N registered, qualied and insured contractors Deciding whether to repair or replace and the taxation implications Deciding on which contractors to use Obtaining quotes for repairs or replacement before engaging a contractor Checking the contractors work before authorising payment of the account Time Conti Shefeld has years of experience and we are very competent in the assessment and management of repairs and maintenance.

Vacating
When a tenancy nears termination we check with you to see what your intentions are in respect to re-letting the property. If you choose to re-let, then we carry out a preliminary rent review and promote your property on our available soon register, so as to minimise vacancy. When the occupier vacates and hands over the keys, we carry out a nal property inspection and document our observations on the Property Conditions Report. We then compare the condition of the property against our observations in the initial report we conducted and make a determination as to any deductions (fair wear and tear excepted) to the Bond.

Minimal costs for maximum results

Due to our experience and our good relationships with clients and tenants alike, we experience minimum disputes, when it comes to vacating and our services are highly recommended by many of our tenants.

Property promotion
We are conscious of the costs of advertising and promotion however these have to be weighed up against the cost of vacancy. At the moment, we are nding the internet attracts a high level of tenant enquiry and is relatively inexpensive. We can launch your property on: realestate.com.au reiwa.com.au rent.com.au timeconti.com.au However, the market is always changing and so we monitor promotional effectiveness constantly and will make recommendations to you, should we consider a change in medium or additional promotion is needed.

I would like to take this opportunity to thank you very much (Cindy) for your assistance and hard work throughout the year. It certainly has made my life a lot easier knowing you were on the case. Juan Larrangaga

In the words of our clientele

Thank you so much for the exceptional service over the years (you have managed the property since 1993). We have been more than happy with every aspect of your service delivery. Michael Bell Again, I pass on the thanks of the Owners for the excellent manner in which Time Conti Shefeld have conducted the management of Southbank Central and we look forward to a fruitful working relationship. Dr. Carl

I wish to reiterate my delight with the work that you have personally undertaken during your time managing the property for me. At all times I felt informed and condent that you had my best interests at heart. There has never been a problem that you failed to solve and it always seemed to me your efforts were of the highest standard.
Robert Bayliss

I wish to convey our appreciation to Time Conti Shefeld for the professional manner in which you have dealt with us and for always keeping us informed of progress. Over the years I have had experience with different real estate companies with varying degrees of satisfaction in their performance. Your Property Manager is to be commended on her efforts and I look forward to working with her in the future.
Penny Brown

Thanks, top service as usual what would I do without you. Robin Edmunds I am impressed with the speed you have found a new tenant thanks. Nick Boyle

60 years of real estate experience

Founded in 1952 by Frank Conti, we are one of the longest serving real estate companies in Western Australia, and we truly are a family business. Franks son Paul joined the Company in 1965, taking ownership in 1978 and his children Emma Scotney, Amy Conti and Anton Conti form part of the Board of Management chaired by Paul Conti. For our clients, this means we bring decades of experience in the local market and the dedication and personal service that comes from a family owned and run business.

Delivering exceptional service

Professional Knowledgable Accountable

Our Values

Honesty and integrity in all matters Respect of all individuals and their needs Commitment to professionalism and transparency in all dealings Recognition, reward and accountability Foundation through knowledge and continual improvement

Our Philosophy

Passion We love what we do People We recognise that we are in the people business Personalise We build professional relationships Performance We perform to the best of our ability

338 Albany Highway, Victoria Park Western Australia 6100

T: 08 9362 5333 F: 08 9362 6999 W: timeconti.com.au

Member of the Real Estate Institute of Western Australia