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Basic Troubleshooting Report

The document provides tips for troubleshooting basic computer problems. It recommends starting with problem isolation to determine the malfunctioning component. Important steps include making observations, checking connections and power sources, and eliminating physical issues by inspecting cables and reconnecting components. It emphasizes trial and error testing by swapping parts between systems. Taking notes throughout the process can help solve problems later on. Frustration should be avoided by taking breaks or getting assistance if stuck for too long on an issue.

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Marvs SD Rojsvel
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© Attribution Non-Commercial (BY-NC)
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Download as XLS, PDF, TXT or read online on Scribd
404 views

Basic Troubleshooting Report

The document provides tips for troubleshooting basic computer problems. It recommends starting with problem isolation to determine the malfunctioning component. Important steps include making observations, checking connections and power sources, and eliminating physical issues by inspecting cables and reconnecting components. It emphasizes trial and error testing by swapping parts between systems. Taking notes throughout the process can help solve problems later on. Frustration should be avoided by taking breaks or getting assistance if stuck for too long on an issue.

Uploaded by

Marvs SD Rojsvel
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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PREPARED

REVIEWED

APPROVED

Training Report
/ ( Period ( Contents Lecturer Subject ) ( ) ( ) (TOTAL: HRS) Place Writer
Eng'g office

Troubleshooting Procedure Marvin C. San Diego Basic Troubleshooting

Esteban Tanamor

The first step in troubleshooting is problem isolation. Problem isolation is a little like detective work, you need to determine what is out of the ordinary of by making detailed observations of what is not working normally, and record any of this information as you proceed. This information that is recorded will all fit together in the end of the troubleshooting procedure to decide what is causing the problem. Another important fact about problem isolation is to find which major component of the system is failing. Also use observation wisely, look carefully, listen to all sounds, smell for foreign smells, record any error codes, use your senses. If you have a separate monitor and computer and have nothing on the screen, check the power lights on the monitor and the computer, if the monitor light is not on, smell for burning, check all cables, especially the power cords, listen for a high pitch whine or squeal, all are symptoms of a failed monitor. Below are some other hints on how to troubleshoot basic problems: Here are four common-sense techniques and strategies to solve common computer hardware problems. (1) Trial-and-error Personal computers are highly modular by design. The most powerful trouble-shooting technique is to isolate the problem to a specific component by trial-and-error. Swap compatible

Participation

YQP-00-24-0

YU JIN Optical Electronics, Inc.

A4(210x297)

PREPARED

REVIEWED

APPROVED

Training Report
/ ( Period ( Contents Lecturer Subject ) ( ) ( ) (TOTAL: HRS) Place Writer
Eng'g office

Troubleshooting Procedure Marvin C. San Diego Basic Troubleshooting

Esteban Tanamor

components and see if the system still works. Try different peripherals on different machines and see if the same problem occurs. Make one change at a time. (2) Take a look? More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected firmly. Check to see that electrical cords are plugged in and that surge suppressors are set to ON and work properly. Many times monitors are adjusted by people because of height differences and the electrical cord is pulled out of the monitor. Check the network cable to make sure that there is a light on where it plugs into the computer indicating connectivity to a device. Do you hear the humming of the power supply fan? Is the power supply set to 115v rather than 230v? Most problems deal with physical connectivity issues rather than device failures. Eliminate those problems by a detailed inspection of the systems or unplug and plug everything back in. (3) Don't be frustrated! Don't be afraid of computer problems. It is often the best opportunity to learn. Troubleshooting is part of the fun of owning a computer. Imagine the satisfaction you could get by solving a problem yourself. Of course the fun could ran out quickly once you are frustrated and have spent too much time

Participation

YQP-00-24-0

YU JIN Optical Electronics, Inc.

A4(210x297)

PREPARED

REVIEWED

APPROVED

Training Report
/ ( Period ( Contents Lecturer Subject ) ( ) ( ) (TOTAL: HRS) Place Writer
Eng'g office

Troubleshooting Procedure Marvin C. San Diego Basic Troubleshooting

Esteban Tanamor

on the same problem. If you feel frustrated, it's time to leave it for a while and go back with some new ideas or call someone who can help. Rule of thumb: You shouldn't spend more than three hours on the same problem at one time. (4) Take notes! Take notes of what you have done and all the error messages. You may need to use them later. For instance, when you see an unusual blue screen with an error message, copy the entire message onto a piece of paper. In many situations, that message may point to the right direction in getting the problem solved quickly.

Participation

YQP-00-24-0

YU JIN Optical Electronics, Inc.

A4(210x297)

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