Interview Prep
Interview Prep
maintaining an honours standing and working part-time to support my studies. I am a people person and enjoy working with others. I am currently enrolled in third year of Honours achelor of usiness Administration !o-op program, in rock "niversity with a concentration in #inance. EXPERIENCE: In my current position as a $unior %ervice &ransit Analyst with the 'inistry of &ransportation, I am working closely with various departments and contributing to a number of projects that are currently underway to improve operational efficiencies and achieve business objectives. I assess progress, analy(e information and produce reports based on project information such as cost, )uality, schedule and resources in order to measure performance and obtain optimal results for the project. I also contribute to the development and e*ecution of new or revised system procedures as well as facilitate information sharing and knowledge management. &his e*perience has allowed me to further develop and strengthen my technical skills. I have good hands on 'icrosoft +*cel, ,ower,oint and -ord. #urthermore, as an Administrative Assistant with +lgin . -inter /arden &heatres, I was responsible for performing clerical duties such as maintaining name and address file for all center participants and corresponding with customers and employees using telephone and internet or email. I improved team productivity by performing tasks accurately with e*cellent attention to detail as well as improved my ability to multitask and work well independently and as part of a team with minimum supervision. &his e*perience has allowed me to further develop and strengthen my organi(ational, time management and problem solving skills. %imilarly, as a !ustomer %ervice 0epresentative with /eo Holiday %ervices, I participated in database management by collecting, verifying and updating information of customers into the database. &his helped my team and me to understand the needs of our customers, which resulted in increased customer satisfaction and increased revenues for the year ending 1223. y taking on an additional project, I demonstrated my ability to multi-task and willingness to learn. I have also learned to effectively deal with a wide variety of people, from the pleasant customer to the irate. In every case, I assess their needs and address them most effectively to ensure customer satisfaction and encourage repeat business. In addition to that, I am a member of rock #inance and Investment /roup in rock "niversity. As a member, I prepare financial reports, compare investments and provide my recommendations based on research findings. I demonstrated strong research, analytical and decision making skills as I facilitate in managing the investment portfolio by identifying and communicating new investment opportunities to effectively allocate resources and improve return on investment.
WEAKNESS? I definitely agree with gugu who said that everything has two sides. &he weakness I would probably use would be the fact that I am a passionate person and I put forth everything I have into completing a task. &he reason this !4"56 be a weakness would be that I might e*pect others to do the same. +specially in a job where you rely on the other employees I would e*pect other people to be putting forth their best effort. STRENGTHS: I7m organi(ed, efficient, and take pride in e*celling at my work. I am a hard working, result oriented and a self motivated individual, who is committed to achieving e*cellence in all areas in the scope of his responsibilities. I always give 8229 of my efforts and work with due diligence to complete the assigned tasks, while keeping organi(ational goals in mind. In addition to that, I am proficient with '% 4ffice applications: I have a strong knowledge of domestic transportation industry: and I am familiar with business processes and data collection and reporting systems. LEADERSHIP: I have demonstrated my leadership skills in various situations. #or e*ample, the one I can think of is.. when I was assigned to train and lead a team of 12 members in effective cold calling techni)ues. And how we did this was basically; 'y team and I conducted on-site sales training and assisted in the development of operational processes and sales scripts to improve the )uality of our service and our ability to respond )uickly and professionally to customers in)uiries. &he training resulted in superior team performance and increased revenues and savings of over <822,222 for /eo Holiday %ervices, for the year ended 1223. It was a great success for me and my team= "Do you pr ! r "o #or$ %&' p &' &"(y or o& ) " )*?" I am e)ually comfortable working as a member of a team and independently. In researching the '&4, your mission statement and the job description, I could see similarities to my previous position where there were some assignments that re)uired a great deal of independent work and research and others where the team effort was most effective. As I said, I7m comfortable with both. D +,r%- ) '%!!%,u(" #or$ +%"u)"%o& . pro/ ," )&' 0o# you o1 r,)* %"? +ven though it was difficult when one employee )uit without notice, we were able to rearrange the department workload to cover the position until a replacement was hired. -e offered to provide more availability.
D +,r%- ) "%* #0 & your #or$(o)' #)+ 0 )1y )&' 0o# you 0)&'( ' %"? -hen I was working with /eo Holiday %ervices, we took over another company and had to transition many clients to a new product in a short amount of time. It took a lot of planning, time, hard work, and effort, but we were able to complete the project in a timely manner. WHAT ARE YOUR GOALS FOR NEXT FI2E YEARS? 'y long-term goals involve growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can. In addition to this, I plan continue my education and obtain certification in business. WHY DO YOU WANT THIS 3OB? -ell, from research, I recogni(e that !anadian &ires corporate culture is uni)ue and offers tremendous learning and networking opportunities: a work culture that will help me reach my full potential in achieving my career goals. 'oreover, I am impressed with the !anadian &ire $umpstart program that helps children engage and participate in organi(ed sport and recreational activities through financial support. #urthermore, I admire !anadian &ires vision of building a supportive and learning environment which will play a key role in enhancing the )uality of life for present and future generations. #or e*ample, !anadian &ire will provide me with the e*perience and knowledge of the structure, environment, and operations of a large and profitable corporation. &his position is an opportunity for me to further develop analytical, communication and problem solving skills. Also, I believe I am the right candidate for this position. I believe that combination of e*pertise in business analysis and three years of customer service e*perience would contribute to the ongoing success of !anadian &ire. &he training and education has e)uipped me with a strong understanding of the principles of usiness 'anagement, e*cellent analytical skills, and the ability to communicate clearly and confidently with colleagues and clients. &hese are the skills that will make me a valued asset to your organi(ation. WHY ARE YOU LEA2ING THE OTHER 3OB? -hile I did enjoy working there and appreciate the skills I developed while with the company, I feel my skill set can be better utili(ed elsewhere, where my capabilities are more recogni(ed and there is the opportunity for growth 4UESTIONS 5 TO ASK EMPLOYER: >!an you give me an idea of the typical workload?> -hat are the top three )ualities an employee needs to be successful in this job? -hat are the organi(ation7s plans for future growth or change? F%&)&,
F%&)&, is the study of funds management.@8A &he general areas of finance are business finance, personal finance (private finance), and public finance.@1A #inance includes saving money and often includes lending money. &he field of finance deals with the concepts of time, money, risk and how they are interrelated. It also deals with how money is spent and budgeted. 4ne facet of finance is through individuals and business organi(ations, which deposit money in a bank. &he bank then lends the money out to other individuals or corporations for consumption or investment and charges interest on the loans.