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Acom EVO IP Console SAystem

Dispatch consoles are the heart of any mission-critical communications system. The dispatch console system needs to be: Reliable - with proven resilience to failure and built in redundancy. Efficient - When lives are on the line, you want resources dispatched with minimal delay. Highly Interoperable - Diversity of interfacing means all resources can be interoperable.

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127 views

Acom EVO IP Console SAystem

Dispatch consoles are the heart of any mission-critical communications system. The dispatch console system needs to be: Reliable - with proven resilience to failure and built in redundancy. Efficient - When lives are on the line, you want resources dispatched with minimal delay. Highly Interoperable - Diversity of interfacing means all resources can be interoperable.

Uploaded by

crispix2000
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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Spec Sheet

Acom EVO Console System

KEY FEATURES
Scales from a few consoles to hundreds. Suitable for traditional or mobile command dispatch. Bandwidth efficient IP console positions. N+1 Redundancy. Feature rich, customizable Graphical User Interface (GUI). Efficient call management capabilities. Profile based logon. Interoperable with current and legacy radio and telephony systems. Supports Open Standards interfaces (TIA P25, CSSI, DFSI, and TETRA). AES and DES encryption capable (including FIPS 140-2, Key Management and Key Fill Device support). SNMP support. Network Management Reporting. Interfacing to third-party CAD.

Acom EVO represents the next generation in dispatch consoles. The Acom EVO Console System offers the reliability, feature capabilities, intuitive operation, and flexible configuration for which Acom is known. Zetron understands that the changing world of dispatch means that more and more dispatching is distributed across customer sites and sometimes is even mobile. Acom EVO offers the best of both worlds allowing the Acom EVO dispatch software to be connected in either a Standard or Feature mode console setup. The Standard mode console requires only an IP connected laptop and a headset. Ideal for mobile command or for temporary dispatch operations, this mode still utilizes all the available features of the Acom EVO console with reduced console peripheral requirements. For more traditional dispatching, or a more full-featured console, Feature mode provides the full suite of audio routing capabilities and console audio peripherals using a USB-connected Media Dock. Acom EVOs Media Dock provides a dual-headset operation and up to four speaker connections using Zetrons purposebuilt dispatching speakers. The Media Dock also includes local digital I/O capability, desk microphone, instant recall recorder, foot switch, local telephone, and auxiliary audio interfacing.

INTRODUCTION
At the heart of any mission-critical communications system is the dispatch console. The console system needs to be: Reliable - With proven resilience to failure and built in redundancy. Efficient When lives are on the line, you want resources dispatched with minimal delay. Highly Interoperable Diversity of interfacing means all resources are accessible no matter what technology communications systems are being used. Flexible All dispatch operations are different. Its desirable to have a common platform yes accommode the differing needs of each agency.

Media Dock provides full-featured dispatching capability.

Acom EVO System Overview

SYSTEM BENEFITS
Scalable platform
Modular architecture allows your system to grow along with the needs of your communications facility, regardless of the size of the operation.

Encryption capable
Acom EVO supports DES and AES encryption on its P25 interfaces, including FIPS 140-2 via an add-on encryption module. Key management is an important part of any encryption capable system and Acom EVO supports the use of a Key Fill Device or connection to a Key Management Facility used for OTAR.

Bandwidth Efficiency
Acom EVOs bandwidth requirements are considerably lower than most other IP console systems by utilizing a redundant media controller to control all selections, patching and monitoring. This provides a combined audio stream to the console rather than separate streams for each intended radio/ telephony connection. This makes a significant difference when using dispatch consoles at many different locations.

Efficient, intuitive, feature rich


The Acom EVO dispatch software can be configured to accommodate a range of common business practices and operations. System resources can be consolidated into a single GUI and customized to suit a particular user or role. This improves productivity and reduces training costs. Simple one-touch operation can be used to contact individuals or groups making it easy to learn and operate. Acom EVOs Call Management feature improves the ease and efficiency with which dispatchers can view and manage calls. Call lists can be set up to display activity that pertains to a specific dispatcher, call type (both radio and telephone), call priority, or calls to or from specific numbers. Calls can also be highlighted to ensure instant recognition. In addition, dispatchers can make quick call backs directly from the call list. Acom EVO offers a feature-rich telephony communications package. This includes functionality that integrates with standard analog subscriber and exchange ports, as well as ETSI ISDN and E1 QSig. It also includes: Automatic Call Distribution Call Event Applications Recorded Voice Announcement Interactive Voice Response

Fault-tolerant, robust, reliable operations


N+1 System architecture allows for failover operation, even in the most complex IP network environments. The system is designed to keep operating even if a fault condition occurs. Acom EVOs reliability reduces maintenance costs and unscheduled repairs.

Highly Interoperable
Acom EVO supports communications across a wide spectrum of radio and telephone equipment and other communications devices, including Project 25 (TIA CSSI, DFSI, and AFSI), OpenSky, iDEN, TETRA, NEXEDGE, SMARTNET, SmartZone, and LTR as well as numerous legacy systems. Allowing telephone and radio communications to run on one platform eliminates the need for multiple systems.

ACOM EVO DISPATCHS PROGRAMMABLE FUNCTIONS


Radio and telephone queues with priority queuing Radio/telephony patching and conferencing Channel select Call-history display Working groups Answer Next /Hold Dial/Last Number Redial Memory/Speed Dial Call Forward/Transfer Mute/Clear Transmit (PTT) Transmit All Instant Transmit SELCAL/Tone control Fully programmable paging Full-duplex, direct and addressable intercom Foreground and background audio-level controls Console resource indicators Control of auxiliary relays (such as doors and alarms) Utility audio (TV, commercial radio) HTML pages for document display Automated calling and streaming video display through HTML hyperlinks Configuration management

Acom EVO Manager screen.

ACOM EVO MANAGER CONFIGURATION APPLICATION


Easy Console Setup
Console-audio routing is easy to set up in Acom EVO. The Acom EVO manager configuration tool is used to build a routing matrix for a position. Any input audio source can be configured to appear at any output source. The Acom EVO manager also offers a built in IP diagnostics tool to ensure the connected IP network is running as expected.

Profile based login


Acom EVOs log-on capabilities range from basic user screen startup to full, authenticated log-on control. Configurations can be assigned to operators automatically, based on their log-on profile, or they can be modified onthe-fly, as circumstances warrant and permissions allow. In addition, Supervisors can use network management resources to create, activate and publish configurations. Any number of screen configurations can be created and assigned to any console position. This includes configurations to reflect available resources, dispatch functions, duty shifts and schedules, supervisory and maintenance roles, and training exercise simulations.

CAD Interfacing
The system offers a standardized interface to integrate 3rd party CAD systems. This capability allows calls to be initiated and patched or conferenced directly from the CAD system. Acom EVO will also pass call event information to the CAD including unit IDs for incoming transmissions

Fault and Management Reporting


Acom EVOs integrated alarm and reporting management tools can be configured to either link to external contacts or provide a Simple Network Management Protocol (SNMP) trap. This greatly simplifies system error diagnosis and system maintenance. Acom EVO also incorporates a Network Management capability allowing a variety of reports can be generated quickly and easily. This helps managers monitor system and dispatcher performance and also helps detect and diagnose potential issues.

SPECIFICATIONS
Physical Media Controller: 19 Inch Rackmount Media Dock: 192 x 210 x 62mm Environmental Operating Temp.: 0 to 50 degrees C Storage Temp.: -10 to 60 degrees C Humidity: 95% RH at 45 degrees C, non-condensing Power: 85 to 260 VAC, 47 to 63 Hz (Console Equipment) 48VDC (Media Controller) Regulatory Compliance to the following Certifications: FCC Part 15 (USA) CE (Europe) C- tick, A-tick (Australia) CS-03 (Canada) EMC Compliance Standards: FCC Part 15 - Radiated & Conducted Emissions (USA) ICES-003 - Radiated & Conducted Emissions (Canada) EN 55022 - Radiated & Conducted Emissions (Europe & Australia) EN 55024 - Immunity (Europe) Telecommunications Compliance Standards (where applicable): AS/ACIF S002 (Australia) AS/ACIF S003 (Australia) AS/ACIF S016 (Australia) Safety Compliance Standards: AS/NZS 60950 (Australia) Host PC Requirements for Acom EVO Dispatch Console Processor: Intel Pentium IV or better. Operating system: Windows 7 Professional. Memory: 1GB of RAM or more. Hard disk: 40GB or more. Removable disk: CD/DVD ROM drive. USB ports: At least 6 USB ports should be available Video card/monitor: 1024 x 768 pixel or better. 16-bit colour or more. 17 or larger LCD monitor recommended. Pointer: Mouse, trackball and/or touch-screen required. Keyboard: Keyboard required for setup and for supervisor access privileges.

Console Peripheral Interfaces Speakers: 1 Select and (1-3) Monitor Desktop Microphone: Standard or Phantom powered Footswitch: Single or dual Headset/Handset: 2 independently wired/wireless Jackbox: 4 or 6 Wire interface (4W +PTT) Auxiliary Audio: 1 Input, 1 output 3.5mm jack USB Control: Control and Audio to/from PC Digital I/O: 4 Relay Ouputs 4 Opto-isolated Outputs 4 Opto-isolated Inputs TRHI: Telephone Radio Headset Interface for local telephone connectivity

ZETRON AMERICAS PO Box 97004, Redmond, WA USA 98073-9704 (P) 1 425 820 6363 (F) 1 425 820 7031 (E) [email protected] ZETRON EMEA 27-29 Campbell Court, Bramley, Hampshire RG26 5EG, United Kingdom (P) +44 1256 880663 (F) +44 1256 880491 (E) [email protected] ZETRON AUSTRALASIA PO Box 3045, Stafford Mail Centre, Stafford QLD 4053, Australia (P) +61 7 3856 4888 (F) +61 7 3356 6877 (E) [email protected]

Zetron, Inc. All rights reserved. Zetron and Zetron and Design are registered trademarks of Zetron, Inc. All other trademarks are properties of their respective owners. See Zetron price list for option pricing. Specifications subject to change without notice.

005-1402A March 2011

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