4.

46

Exploring QuickBooks with Rock Castle Construction

Assi&nments
Activity 4.1: Bill Customer
Scenario "I just finished the Flowers job, Mr. Castle." A workman tosses a job ticket over your cubicle wall into your inbox as he walks past. "Mrs. Flowers' pet dog, Zander, really did a number on that door. No wonder she wanted it repla ed before her party tonight. !oo"s better than e#er now$" You hear Mr. Castle reply, "%e want to "eep Mrs. Flowers happy. &he will be a good ustomer.'

Task 1: Restore Company File Note: It is not necessary to restore if you alrea y !ave t!e "B# file open from C!apter 4. $rocee to Step % for irections to c!an&e t!e Company name to 'your name( Activity 4.1.
If your QuickBooks working file (.QBW) for Chapter 4 is not available, restore the backup file for Chapter 4 as follows.

Restore
Floppy )isk *A:+ ,ar )rive *C:+

ilena!e" [your name] Chapter 4

ilena!e" [your name] Rock Castle.QBW Rock Castle Backup.QBB

#$he %c&raw'(ill Co!panies, Inc., )**4

4.47

Exploring QuickBooks with Rock Castle Construction

Step 1: Step 2: Step ":

Insert the Chapter 4 backup +isk into +rive ,. Click Restore a backup f le (or click ! le, Restore). I+entify the backup file" ilena!e" [your name] Chapter 4 Rock Castle Backup.QBB.

-ocation" #: .

Step 4:

I+entify the restore+ file" ilena!e" [your name] Rock Castle.QBW. -ocation" C:$%ro&ram ! les$'ntu t$Qu ckBooks %ro.

$o change the co!pany na!e, select Company (!enu), Company 'nformat on.

Step (: Step ):

Click Restore. .our backup file will be restore+ to the C +rive. If pro!pte+, enter your /ser I0 an+ 1asswor+. Change the co!pany na!e to" [your name] #ct * ty 4.1 Rock Castle Construct on .

Task -: A

Ne. Customer

#$he %c&raw'(ill Co!panies, Inc., )**4

.ou can a++ a new custo!er fro! the Customer List win+ow or open the Invoices win+ow an+ then fro! the Custo!er"@ob +rop'+own list, select #++ /e7.

Chapter 4 Customers and Sales

4.48

,++ %rs. lowers as a new custo!er an+ a++ a new 2ob. #++ress 'nfo: Customer ,r.-,s.-. ! rst /ame ,.'. 0ast /ame Contact %hone #lt. %h. #lt. Contact #++resses: B ll 1o

lowers, 0iane %rs. 0iane -. lowers 0iane 434'444'3*56 434'444'7474 $a+ (spouse) 3* $ee 0rive Bayshore, C, 847)9

#++ t onal 'nfo: 1ype 1erms 1a2 Co+e 1a2 'tem

:esi+ential ;et 7* $a< =an $o!as

%ayment 'nfo: #ccount /o. Cre+ t 0 m t %referre+ %ayment ,etho+

5683* ),*** >I=,

3ob /ame: 4oor Replacement 3ob Status Close+ Start 4ate 3)?35?)**7 %ro5ecte+ 6n+ 3)?35?)**7 6n+ 4ate 3)?35?)**7 3ob 4escr pt on Interior 0oor :eplace!ent 3ob 1ype :epairs

#$he %c&raw'(ill Co!panies, Inc., )**4

4.49

Exploring QuickBooks with Rock Castle Construction

Task /: Create Invoice

Step 1: Create an invoice for an interior +oor replace!ent using the following infor!ation" lowers, 0iane" 0oor :eplace!ent Custo! Invoice 3)?35?)**7 87 3 Woo+ 0oor" Interior A B5).** 3 (ar+ware" =tan+ar+ 0oorknob A 7*.** Installation -abor" 7 hours

Customer: 3ob Customer 1emplate 4ate 'n*o ce /o. 'tems

Step 2:

1rint the invoice.

The Invoice Total is $214.91.

Task 4: $rint Remin er Statement

1rint a re!in+er state!ent for 0iane lowers on 3)?)*?)**7.

#$he %c&raw'(ill Co!panies, Inc., )**4

Chapter 4 Customers and Sales

4.50

Task 0: Back 1p Activity 4.1

Back up ,ctivity 4.3 to a floppy +isk.

Backup
,ar )rive *C:+ Floppy )isk *A:+

ilena!e" [your name] Rock Castle.QBW

ilena!e" [your name] #ct * ty 4.1 Rock Castle Backup.QBB

Step 1: Step 2: Step ": Step 4:

Insert the Chapter 4 backup +isk in +rive ,. Click ! le, Back 8p. =pecify the backup filena!e" [your name] #ct * ty 4.1 Rock Castle Backup.QBB. =pecify location" #: . Click 9: to backup ,ctivity 4.3 to your backup floppy +isk. If not procee+ing to ,ctivity 4.), close the co!pany file. ( ro! the ile !enu, select Close Co!pany.)

Activity 4.-: Recor Customer $ayment an Customer Cre it

"It(s time you learned how to re ord a redit to a ustomer's a ount." Mr. Castle groans, then rubbing his temples, he continues, "Mrs. Flowers alled earlier today to tell us she was #ery pleased with her new bathroom door. )owe#er, she ordered lo "ing hardware for the door and standard hardware with no lo " was installed instead. *lthough she appre iates our prompt ser#i e, she would li"e a lo " on her bathroom door. %e sent a wor"man o#er to her house, and when the hardware was repla ed, she paid the bill.

#$he %c&raw'(ill Co!panies, Inc., )**4

4.51

Exploring QuickBooks with Rock Castle Construction

"%e need to re ord a redit to her a ount for the standard hardware and then re ord a harge for the lo "ing hardware set. *nd we won't harge her for the labor to hange the hardware."

Task 1: Restore Company File Note: It is not necessary to restore if you alrea y !ave t!e "B# file open from Activity 4.1. $rocee to Step %.
If your QuickBooks working file (.QBW) for ,ctivity 4.3 is not available, restore the backup file as follows.

Restore
Floppy )isk *A:+ ,ar )rive *C:+

ilena!e" [your name] #ct * ty 4.1 Rock Castle Backup.QBB

ilena!e" [your name] Rock Castle.QBW

Step 1: Step 2: Step ":

Insert the Chapter 4 backup +isk into +rive ,. Click Restore a backup f le (or click ! le, Restore). I+entify the backup file" ilena!e" [your name] #ct * ty 4.1 Rock Castle Backup.QBB.

-ocation" #: . Step 4: I+entify the restore+ file" ilena!e" [your name] Rock Castle.QBW. -ocation" C:$%ro&ram ! les$'ntu t$Qu ckBooks %ro.

#$he %c&raw'(ill Co!panies, Inc., )**4

Chapter 4 Customers and Sales

4.52

Step (: Step ):

Click Restore. .our backup file will be restore+ to the C +rive. If pro!pte+, enter your /ser I0 an+ 1asswor+. Change the co!pany na!e to" [your name] #ct * ty 4.2 Rock Castle Construct on .

Task -: Recor Customer Cre it

:ecor+ a cre+it to %rs. lowersC account for the B7*.** she was previously charge+ for stan+ar+ +oor har+ware by co!pleting the following steps" Step 1: Step 2: Step ": Step 4: Step (: Step ): Step >: Click the Refun+s an+ Cre+ ts icon on the Custo!er ;avigator. =elect Custo!er"@ob" !lo7ers; 4 ane: 4oor Replacement. =elect 0ate" 12-2<-2<<". =elect Ite!" =ar+7are Stan+ar+ 4oorknobs. Dnter Quantity" 1. 1rint the Cre+it %e!o. Click Sa*e ? Close to close the Create Credit Memos Re!unds win+ow.

The Credit Memo No. 94 totals $ !2.!! "$!0.00 #l$s $2.!! ta%&.

#$he %c&raw'(ill Co!panies, Inc., )**4

4.5!

Exploring QuickBooks with Rock Castle Construction

Task /: Create Invoice

Step 1: Create a new invoice (Invoice ;o. 84) for 0iane lowers on 3)?)*?)**7 to recor+ the charges for the interior +oor locking har+ware. 1rint the invoice. Invoice No. 95 totals $40.95.

Step 2:

Task 4: $rint Remin er Statement

1rint a re!in+er state!ent for the lowers account for 3)?)*?)**7.

The 'eminder (tatement sho)s a total amo$nt d$e o* $22!.5!.

Task 0: Receive $ayment

:ecor+ %rs. lowersC pay!ent by >I=, cre+it car+ for B))7.47 on 3)?)*?)**7. Car+ ;o." 4444@((((@))))@>>>> D<p. 0ate" <>-2<<4 Check" Sho7 + scount an+ cre+ t nformat on $o recor+ the cre+it, select an invoice, then select the Set Cre+ ts button. =elect" Aroup 7 th 9ther 8n+epos te+ !un+s.

Task %: Recor Bank )eposit

Step 1: Step 2: :ecor+ the +eposit for B))7.47 on 3)?)*?)**7. 1rint a +eposit su!!ary using 1ortrait orientation.

#$he %c&raw'(ill Co!panies, Inc., )**4

Chapter 4 Customers and Sales

4.54

Task 2: Back 1p Activity 4.-

Backup
,ar )rive *C:+ Floppy )isk *A:+

ilena!e" [your name] Rock Castle.QBW

ilena!e" [your name] #ct * ty 4.2 Rock Castle Backup.QBB

Step 1: Step 2: Step ": Step 4:

Insert the Chapter 4 backup +isk in +rive ,. Click ! le, Back 8p. =pecify the backup filena!e" [your name] #ct * ty 4.2 Rock Castle Backup.QBB. =pecify location" #: . Click 9: to backup ,ctivity 4.) to your backup floppy +isk. If not procee+ing to ,ctivity 4.7, close the co!pany file.

Activity 4./: Customer Reports

In this activity, you will create a++itional custo!er reports that a business !ight fin+ useful.

Task 1: Restore Company File Note: It is not necessary to restore if you alrea y !ave t!e "B# file open from Activity 4.-. $rocee to Step %.
If your QuickBooks working file (.QBW) for ,ctivity 4.) is not available, restore the backup file as follows.

#$he %c&raw'(ill Co!panies, Inc., )**4

4.55

Exploring QuickBooks with Rock Castle Construction

Restore
Floppy )isk *A:+ ,ar )rive *C:+

ilena!e" [your name] #ct * ty 4.2 Rock Castle Backup.QBB

ilena!e" [your name] Rock Castle.QBW

Step 1: Step 2: Step ":

Insert the Chapter 4 backup +isk into +rive ,. Click Restore a backup f le (or click ! le, Restore). I+entify the backup file" ilena!e" [your name] #ct * ty 4.2 Rock Castle Backup.QBB.

-ocation" #: . Step 4: I+entify the restore+ file" ilena!e" [your name] Rock Castle.QBW. -ocation" C:$%ro&ram ! les$'ntu t$Qu ckBooks %ro. Step (: Step ): Click Restore. .our backup file will be restore+ to the C +rive. If pro!pte+, enter your /ser I0 an+ 1asswor+. Change the co!pany na!e to" [your name] #ct * ty 4." Rock Castle Construct on .

#$he %c&raw'(ill Co!panies, Inc., )**4

Chapter 4 Customers and Sales

4.56

Task -: 3 it Customer 4ist

D+it Dcker 0esignsE D'!ail a++ress in the Custo!er -ist. Step 1: Step 2: Step ": Step 4: Step (: Step ): Fpen the Custo!er -ist. =elect custo!er" 6cker 4es &ns. :ight'click to +isplay the onscreen !enu, then click 6+ t to +isplay the Edit Customer window for Dcker 0esigns. D+it the D'!ail a++ress for Dcker 0esigns" +eckerB777.com. Click 9: to save the custo!er infor!ation an+ close the Edit Customer win+ow. -eave the Customer" #o$ List win+ow open to use for the ne<t task.

Task /: $rint Customer Account Receiva5le Re&ister

1rint the custo!er account register for Dcker 0esigns. Step 1: Click the Customer Re& ster icon in the Custo!er ;avigator. (=ince Dcker 0esigns is currently selecte+ when you click the Custo!er :egister icon, the custo!er account register for Dcker 0esigns shoul+ +isplay on your screen. If not, select Custo!er"@ob" Dcker 0esigns.) Step 2: When the Ecker %esigns & 'ccounts Receiva$le win+ow appears, click the Qu ckReport button to +isplay the Customer QuickReport win+ow for Dcker 0esigns. Insert your name #ct * ty 4." in the report footer. =elect 0ates ro!" 11-<1-2<<" $o" 12-"1-2<<". 1rint the Custo!er Quick:eport for Dcker 0esigns.

Step ": Step 4: Step (:

#$he %c&raw'(ill Co!panies, Inc., )**4

4.57

Exploring QuickBooks with Rock Castle Construction

The last amo$nt char+ed to ,c-er .esi+n/s acco$nt )as $10468.!0 on .ecem1er 150 200!. Close the Customer QuickReport win+ow an+ the Customer" #o$ List win+ow.

Step ):

Task 4: 6ana&e 7our Receiva5les

ro! the Custo!er Center rea+ how to i!prove cre+it !anage!ent (%ore 0ecision $ools, Custo!ers an+ =ales, Dvaluate your ,ccounts :eceivable %anage!ent).

/sing wor+ processing or D'!ail software, prepare an D'!ail to

%r. Castle with your specific reco!!en+ations regar+ing how :ock Castle Construction can i!prove cre+it !anage!ent. 1rint the D' !ail.

Task 0: Customer Center

/sing the Custo!er Center +eter!ine the following for :ock Castle Construction" 3* %ost 1rofitable 1ro+ucts 3* -east 1rofitable 1ro+ucts 3* %ost 1rofitable =ervices 3* -east 1rofitable =ervices

/sing wor+ processing or D'!ail software, prepare an D'!ail to

%r. Castle su!!ariGing your reco!!en+ations as to how :ock Castle Construction can i!prove profitability in the future. 1rint the D'!ail.

#$he %c&raw'(ill Co!panies, Inc., )**4

Chapter 4 Customers and Sales

4.58

Task %: Back 1p Activity 4./

Backup
,ar )rive *C:+ Floppy )isk *A:+

ilena!e" [your name] Rock Castle.QBW Backup.QBB

ilena!e" [your name] #ct * ty 4." Rock Castle

Step 1: Step 2: Step ": Step 4:

Insert the Chapter 4 backup +isk in +rive ,. Click ! le, Back 8p. =pecify the backup filena!e" [your name] #ct * ty 4." Rock Castle Backup.QBB. =pecify location" #: . Click 9: to backup ,ctivity 4.7 to your backup floppy +isk. Close the co!pany file.

#$he %c&raw'(ill Co!panies, Inc., )**4