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Types of Hotel Software

Hotel software is designed for all areas of hotel operations including reservations, property management, accounting, inventory management, yield management, and more. There are two main types of reservation systems - a central reservation system that books reservations for multiple properties, and an internet booking engine that allows guests to book reservations directly through a hotel's website. Hotel software also generates reports across various departments like front office, sales, accounting, and more. Common hotel software packages include WebRezPro, RoomKey, GuestPoint, Skyware, RDP, Propertyware, Maintenance Connection, Bigfoot CMMS, and Infor Hospitality Suite.

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188 views

Types of Hotel Software

Hotel software is designed for all areas of hotel operations including reservations, property management, accounting, inventory management, yield management, and more. There are two main types of reservation systems - a central reservation system that books reservations for multiple properties, and an internet booking engine that allows guests to book reservations directly through a hotel's website. Hotel software also generates reports across various departments like front office, sales, accounting, and more. Common hotel software packages include WebRezPro, RoomKey, GuestPoint, Skyware, RDP, Propertyware, Maintenance Connection, Bigfoot CMMS, and Infor Hospitality Suite.

Uploaded by

Jitendra Joshi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Types of Hotel Software- Hotel software is designed for all areas of hotel operations

including property management, \accounting, Internet/GDS reservations, central reservations, reception, POS/hospitality, spa/clu /golf management, guest management, inventory management, yield/revenue management! "or reservations, there are two types of hotel software a #$S %central reservation system& and an I'( %Internet oo)ing engine&! *n I'( allows guests to remotely ma)e reservations accessing the hotel+s we site! Hotel reservation systems will also have reservation software capa ility that allows guests to ma)e reservations using a GDS service! * #$S oo)s reservations for multiple properties!Hotel software can also e used to generate reports in all areas of hotel management for front and ac) office reporting, sales and catering, POS, usiness and accounting reporting! ,here are following types of software used in hotelsWebRezPro PMS-.e $e/Pro is a complete cloud- ased property management program developed with the hotel and hospitality industry in mind! *dvantages to this system include accessi ility and its a ility to interface with many popular programs! RoomKey PMS-$oom0ey P1S is an industry-leading Property 1anagement System offering one of the mar)et2s first comprehensive, closed loop Guest *c3uisition and 1anagement Systems! ,his we ased solution is e4tremely user-friendly! GuestPoint-5tili/ing more than 67 years of hands-on e4perience in the industry, #entium Software developed GuestPoint, a comprehensive hotel management solution for small to mid-si/ed properties! Skyware Guest Management-Offering a full suite of guest-centric applications, S)yware Hospitality operates on the 1icrosoft S89 data ase and can e deployed onpremise, as a hosted, or we - ased solution! RDP-$esort Processing Data %$DP& is a leader in the Property 1anagement field, and is currently deployed across the glo e! ,his solution is availa le on-premise and hosted, with ro ust yield management and reservation options! Propertyware-Propertyware is a we - ased solution that will scale to the needs of your rental properties! ,he system offers accounting, front des) and property management, and maintenance management!

Maintenance Connection-1aintenance #onnection is a scala le maintenance management solution that wor)s well for larger si/ed rental properties such as hotel chains and apartments! It is we - ased and runs on the 1icrosoft S89 Data ase. Bigfoot CMMS-'igfoot #omputeri/ed 1aintenance 1anagement Software %#11S& offers maintenance management solutions to resorts, hotel and motel chains! Over :,;77 are currently active in their customer ase! nfor !ospita"ity Suite-Infor Hospitality offers a suite of hospitality management applications to manage the financials and service operations of hotels, motels, resorts, casinos and more! ,his system is a great fit for mid-si/ed and large properties!
Source: http://www.softwareadvice.com/hotel-management Source: http://www.hotelssoftware.info/related_websites.htm

Other essential features of hotel software systems include:


Hotels need an effective customer-facing site that not only lets their guests book reservations online, but also integrate seamlessly with third-party booking engines. Meanwhile, you need an employee reservations system that facilitates room scheduling and availability, making it easy to identify vacancies, reservations and occupancies visually and or through custom searches. $his includes organi%ing check-ins and check-outs, coding keycards, scheduling wakeup calls and tracking progress of cleaning staff, assigning them to specific rooms or tasks as necessary. &O' systems are typically used for restaurants and retail stores. *n the hospitality industry it+s used to allow customers to pay for, or charge to their room, products and services like restaurant meals, room service, incidentals like mini-bar items or pay-per-view, wi-fi, health club spa services, etc. ,n essential function, it+s important that hospitality management

Reservations

!ront "esk # Housekeeping

&oint of 'ale (&O')

Maintenance

Management

software tracks the property ownership rental information (leases, ta-es, etc.) as well as tracking work orders, scheduling preventative maintenance and communicating with maintenance staff. Hotel .RM software takes all the information you have about a customer and uses it to support customer loyalty and retention. *t allows you to monitor guest profiles, activity history and participation in loyalty programs to optimi%e rewards programs and sales and marketing tactics.

.ustomer Relationship Management

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