274037-001.

book Page i Wednesday, April 17, 2002 1:58 PM

Software Guide
Compaq Notebook Series

Document Part Number: 274037-001

July 2002

This guide includes details on power and security settings,

information about optical drives, and instructions for updating
software. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and resolve problems.
274037-001.book Page ii Wednesday, April 17, 2002 1:58 PM

© 2002 Compaq Information Technologies Group, L.P.

Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of
Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft Corporation in
the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of
Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.

Software Guide
First Edition July 2002
Reference Number: N410c/N610c
Document Part Number: 274037-001
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Contents

1 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–3
When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–3
When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4
When Using Infrared or Drive Media . . . . . . . . . . . . 1–4
Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5
Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–5
Initiating or Resuming from Hibernation . . . . . . . . . 1–6
Initiating or Resuming from Standby . . . . . . . . . . . . 1–7
Using Emergency Shutdown Procedures . . . . . . . . . 1–8
Setting Power Management Options . . . . . . . . . . . . . . . . 1–9
Accessing the Power Options Window . . . . . . . . . . . 1–9
Displaying the Power Meter Icon . . . . . . . . . . . . . . . 1–9
Setting or Changing a Power Scheme . . . . . . . . . . . 1–10
Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 1–11
Identifying a Low-Battery Condition . . . . . . . . . . . 1–11
Identifying a Critical Low-Battery Condition . . . . . 1–11
Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 1–11
Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 1–12
When External Power Is Available . . . . . . . . . . . . . 1–12
When a Charged Battery Pack Is Available . . . . . . 1–12
When No Power Source Is Available . . . . . . . . . . . 1–12
When Notebook Cannot Resume from
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

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Contents

Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–13

Obtaining Accurate Charge Information . . . . . . . . . 1–13
Displaying Charge Information on a
Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14
Displaying Charge Information on the Screen . . . . 1–15
Understanding Battery Calibration . . . . . . . . . . . . . . . . 1–16
Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 1–17
Using SpeedStep (Windows 2000 Professional Only). . 1–18
Choosing a Performance Mode . . . . . . . . . . . . . . . . 1–18
Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 1–19

2 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using Compaq and Windows Passwords . . . . . . . . . 2–3
Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4
Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4
Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5
Understanding Compaq Administrator Passwords . . . . . 2–5
Setting Compaq Administrator Passwords . . . . . . . . 2–6
Entering Compaq Administrator Passwords . . . . . . . 2–6
Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8
Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 2–9
Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11
Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13
Using Information Management . . . . . . . . . . . . . . . 2–13
Setting System Information Options . . . . . . . . . . . . 2–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 2–15

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Contents

3 CD and DVD Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Playing CDs with Windows Media Player. . . . . . . . . . . . 3–2
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Accessing Windows Media Player Help . . . . . . . . . . 3–3
Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 3–4
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5
Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6

4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1
Installing Compaq Management Agent . . . . . . . . . . . . . . 4–2
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–3
Identifying Fault Management Alerts . . . . . . . . . . . . 4–3
Setting Fault Management Alert Preferences . . . . . . 4–3

5 MultiBoot (Advanced Users Only)

Understanding the Default Boot Sequence . . . . . . . . . . . 5–1
Detailing the Default Boot Sequence . . . . . . . . . . . . 5–2
Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3
Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4
Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5
Setting a New Default Boot Sequence . . . . . . . . . . . 5–5
Setting a MultiBoot Express Prompt . . . . . . . . . . . . . 5–6
Entering MultiBoot Express Preferences . . . . . . . . . 5–7

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Contents

6 Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 6–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 6–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 6–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 6–4
Selecting from the Security Menu . . . . . . . . . . . . . . . 6–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 6–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 6–7
Using Compaq Diagnostics for Windows . . . . . . . . . . . . 6–9
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 6–9
Using Configuration Record Scan. . . . . . . . . . . . . . 6–10
Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 6–10

7 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 7–1
Obtaining the Compaq Support Software CD . . . . . . 7–2
Accessing Notebook Information . . . . . . . . . . . . . . . 7–2
Downloading Software from the Internet . . . . . . . . . . . . 7–3
Downloading System ROM. . . . . . . . . . . . . . . . . . . . 7–4
Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 7–5
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Installing a Retail Version of an Operating System. . . . . 7–7

Index

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1
Power

Selecting a Power Source

The notebook can run on internal power or on external power.
The following table describes the best power sources for common
tasks.

Task Power Source

Work in most software ■ Charged battery pack in the
applications. notebook
■ External power supplied through
one of the following devices:
❖ AC Adapter
❖ Optional Port Replicator or
Mobile Expansion Unit
❖ Optional Aircraft Adapter
❖ Optional Automobile Power
Adapter/Charger
Charge or calibrate a battery External power supplied through:
pack in the notebook. ■ AC Adapter
■ Optional Automobile Power
Adapter/Charger
Install or modify system External power supplied through the
software. AC Adapter.

Write to a CD

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Power

Understanding Standby and Hibernation

Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system. See “Using Default Power Settings” in this chapter
for details about factory settings.

Standby
Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.

Hibernation
Hibernation saves your work in RAM to a hibernation file on the
hard drive, then shuts down the notebook. When you resume from
Hibernation, your work returns to the screen where you left off. If
a power-on password has been set, the password must be entered
to resume from Hibernation.
You can disable Hibernation. However, if Hibernation is disabled,
the system does not automatically save your work if the notebook
reaches a critical low-battery condition, while power is on or in
Standby.

✎ Inas the Power Options window, Hibernation will not be displayed

an option if it has been disabled. Enable Hibernation in order
to select it in the Power Options window.

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Power

Confirming Hibernation Settings

Hibernation is enabled at the factory. To verify that Hibernation is
enabled:
■ In Windows 2000 Professional, select Start > Settings >
Control Panel > Power Options icon > Hibernate tab. Make
sure that the Enable Hibernate Support checkbox is selected.
■ In Windows XP Professional, select Start > Control Panel >
Power Options icon > Hibernate tab. Make sure that the
Enable Hibernation checkbox is selected.

Choosing Standby, Hibernation or

Shutdown
When You Leave Your Work
If you plan to resume shortly: Initiating Standby clears the
screen, uses less power than leaving the notebook on, and your
work returns instantly to the screen when you resume from
Standby. Unless it has been frequently charged and discharged, a
new, fully charged battery pack can support Standby for
approximately 4 days.
If you plan to resume within 2 weeks: Initiating Hibernation
clears the screen, saves your work to the hard drive, and uses
much less power than Standby. A fully charged battery pack can
support Hibernation indefinitely, or as long as the hard drive
remains in good condition.
If the notebook will be disconnected from external power for
more than 2 weeks: Shutting down the notebook and removing
the battery pack is recommended to extend the life of the battery
pack. For details on battery pack storage, refer on this CD to the
Hardware Guide, “Battery Packs” chapter.

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Power

When the Power Supply Is Uncertain

Compaq recommends that Hibernation remain enabled,
especially when the power supply is uncertain. Power may be
interrupted if the notebook is running on external power from an
unreliable source or on battery power from a failing battery pack.
If the power is interrupted while the notebook is in Standby, your
unsaved work may be lost. However, if power is interrupted while
the notebook is in Hibernation, your unsaved work is protected.

When Using Infrared or Drive Media

Standby and Hibernation interfere with the use of infrared
communication and drive media.
■ If the notebook is in Standby or Hibernation, an infrared
transmission cannot be initiated.
■ If Standby or Hibernation is accidentally initiated while
a drive medium (such as a diskette, disk, CD, or DVD)
is in use:
❏ Your playback may be interrupted.
❏ You may see a popup warning: “Putting the computer
into Hibernation or Standby may stop the playback. Do
you want to continue?” Select No.
❏ Resume from Hibernation or Standby by sliding the
power switch.
❏ Audio and video may resume or you may need to restart
the drive medium.

Ä CAUTION: To prevent possible video and audio degradation and

loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.

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Power

Using the Default Power Settings

The following tables describe the factory power settings on the
notebook. Many power settings can be changed according to the
user preference. If you want to change the default settings, see the
section “Setting Power Management Options.”

Turning the Notebook On or Off

Task Procedure Result
Turn on the Slide the power switch. Power/standby light
notebook. turns on.
✎ Sliding the power
switch returns the Operating system
notebook to “on” loads.
from any power
mode: Standby,
Hibernation, or
Shutdown.
Shut down the Save your work and close Power/standby light
notebook.* all open applications. Then: turns off.
■ In Windows 2000 Operating system
Professional, select shuts down.
Start > Shut Down > Notebook turns off.
Shut Down, then
select the OK button.
■ In Windows XP
Professional, select
Start > Turn Off
Computer > Turn Off.
Turn off the No action required. Closing the
display if the notebook activates
notebook the display release
is closed while latch, which turns
power is on. off the display.
*If the system is unresponsive and you are unable to shut down the
notebook with these procedures, refer to “Using Emergency
Shutdown Procedures,” later in this chapter.

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Power

Initiating or Resuming from Hibernation

Task Procedure Result
User-initiated With the notebook on, slide Power/standby light
Hibernation. the power switch. turns off.
■ In Windows 2000 Screen clears.
Professional, select
Start > Shut Down >
Hibernate, then select
the OK button.
■ In Windows XP
Professional, select
Start > Turn Off the
Computer > Hibernate.
(If the Hibernate option
is not displayed, press
the shift key.)
System-initiated ■ If the notebook is Power/standby light
Hibernation attached to AC power, turns off.
(with the system will not Screen clears.
Hibernation initiate Hibernation.
enabled). ■ If the notebook is
running on batteries,
the system will initiate
Hibernation after 30
minutes of notebook
inactivity.

✎ Power settings
and timeouts can
be changed in the
Power Options
window.
Resume from Slide the power switch. Power/standby light
user-initiated or turns on.
system-initiated Your work returns to
Hibernation. the screen.

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Power

Initiating or Resuming from Standby

Task Procedure Result
User-initiated With the notebook on, Power/standby light
Standby. press the Standby button. blinks.
■ In Windows 2000 Screen clears.
Professional, select
Start > Shut Down >
Standby, then select
the OK button.
■ In Windows XP
Professional, select
Start > Turn Off the
Computer > Standby.
(If the Standby option
is not displayed, press
the shift key.)
System-initiated ■ If the notebook is Power/standby light
Standby. attached to AC power, blinks.
the system will not Screen clears.
initiate Standby.
■ If the notebook is
running on batteries,
the system will initiate
Standby after 10
minutes of notebook
inactivity.

✎ Power settings
and timeouts can
be changed in the
Power Options
window.
Resume from Press the Standby button Power/standby light
user-initiated or or slide the power switch. turns on.
system-initiated Your work returns to
Standby. the screen.

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Power

Using Emergency Shutdown Procedures

If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures:
■ Press ctrl+alt+delete. Then:
❏ In Windows 2000 Professional, select Shut Down. In
the What Do You Want the Computer To Do list, select
Restart or Shut Down, then select the OK button.
❏ In Windows XP Professional, select Start > Turn Off
Computer button > Turn Off.
■ If you are unable to shut down the notebook with
ctrl+alt+delete, select Fn+power.
■ If you are unable to shut down the notebook with the power
switch, disconnect the notebook from external power and
remove the battery pack.

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Power

Setting Power Management Options

Many of the default power settings, such as timeouts, alarms, and
power button settings, can be changed in the Power Options
window.

Accessing the Power Options Window

To access the Power Options window:
■ In Windows 2000 Professional, select Start > Settings >
Control Panel > Power Options icon.
■ In Windows XP Professional, select Start > Control Panel >
Power Options icon.
■ In Windows 2000 Professional or Windows XP
Professional, double-click the Power Meter icon on the
taskbar.

Displaying the Power Meter Icon

The Power Meter icon is on your taskbar by default. The icon
changes shape to indicate whether the notebook is running on
battery power or external AC power. Double-click the icon to
display the Power Options window.
To show or hide the Power Meter icon on the taskbar:
1. Access the Power Options window.
2. Select the Advanced tab.
3. Select or clear the Always Show Icon on the Task Bar
check box.
4. Select the OK button.

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Power

Setting or Changing a Power Scheme

The Power Schemes tab in the Power Options window assigns
power levels to system components. You can assign different
schemes depending on whether the notebook is running on
battery or AC Power.
Or you can set a Power Scheme that initiates Standby or turns off
the display or hard drive after a time interval (timeout) you
specify.
To set a Power Scheme, access the Power Options window >
Power Schemes tab. Select options from the lists, name the new
Power Scheme, and select Save As.

Using a Security Password

You can add a security feature that prompts you for a password
when the notebook turns on or resumes from Standby or
Hibernation.
To set a password prompt, access the Power Options window >
Advanced tab. Select the check box for Prompt For Password
When the Computer Goes Off Standby, and select OK.
For more information about using security passwords, see the
“Security” chapter, “Setting Power-On Passwords.”

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Power

Managing Low-Battery Conditions

Identifying a Low-Battery Condition
When a battery pack, which is the only power source available to
the notebook, reaches a low-battery condition, a warning message
appears on the screen.

✎ Topreferences,
set audible low-battery alerts and other low-battery
access the Power Options window and select the
Alarms tab.

Identifying a Critical Low-Battery Condition

If a low-battery condition is not resolved, the notebook enters a
critical low-battery condition, and the following can occur:
■ If Hibernation is enabled, and the notebook is on or in
Standby, a warning message appears on the screen, the
notebook initiates Hibernation, and shuts down. Your
unsaved work is protected.

Ä CAUTION: To protect your work in case of a low-battery condition,

make sure that Hibernation remains enabled.

■ If Hibernation is disabled and the notebook is on or in

Standby, a warning message appears, then the notebook shuts
down, and your unsaved work is lost.

Displaying Battery Charge

When the notebook is running on battery power, press Fn+F8 or
double-click the Power icon on the taskbar to display the power
meter and view the amount of battery power remaining in each
installed battery pack.

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Power

Resolving Low-Battery Conditions

When External Power Is Available
Select one of the following options:
■ Connect the notebook to an electrical outlet.
■ Dock the notebook in a Port Replicator or Mobile Expansion
Unit that is connected to external power.
■ Plug an optional Automobile Power Adapter/Charger into the
notebook and into a vehicle cigarette lighter receptacle.
■ Plug an optional Aircraft Power Adapter into the notebook
and into the in-seat power supply available on some
commercial aircraft.

✎ An optional Aircraft Power Adapter can run the notebook but

cannot charge a battery pack.

When a Charged Battery Pack Is Available

Turn off the notebook or initiate Hibernation, insert a charged
battery pack, then resume from Hibernation. For battery pack
replacement instructions, refer on this CD to the Hardware
Guide, “Battery Packs” chapter.

When No Power Source Is Available

Save your work, initiate Hibernation, then shut down the
notebook.

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Power

When Notebook Cannot Resume from

Hibernation
If the notebook does not have enough power to restore your work
after resuming from Hibernation:
1. Press ctrl+alt+delete to abort the restoration.
2. Insert a charged battery pack or connect the notebook to
external power.
3. Resume from Hibernation.

Charging a Battery Pack

To charge a battery pack in the notebook, connect the notebook to
external power through:
■ An AC Adapter.
■ An optional Port Replicator or Mobile Expansion Unit.
■ An optional Automobile Power Adapter/Charger.
While the battery pack is charging, the battery light on the
notebook turns on. The light turns off when the battery pack is
fully charged.

Obtaining Accurate Charge Information

To increase the accuracy of all battery charge displays:
■ When you charge a battery pack, charge it completely.
■ Allow a battery pack to discharge to the low-battery level
through normal use before charging it.

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Power

Displaying Charge Information on a Battery Pack

Some battery packs have a quick check feature that allows you to
monitor the battery charge when the battery pack is not inside the
system.
To display the percent of full charge remaining in a battery pack,
press the button 1 on the battery pack.
Each charge level light 2 represents 20 percent of a full charge.
When pressing the button causes all five lights to turn on, the
battery pack is fully charged. If only one light is on and blinking,
the battery pack has less than a 10 percent charge remaining.

✎ The location of battery quick check features may vary among

battery packs.

Displaying battery pack charge information

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Power

Displaying Charge Information on the Screen

Battery Pack Location
You can also monitor the charge in any battery pack by accessing
the battery charge display on the notebook screen. Press Fn+F8 or
double-click the Power Meter icon on the taskbar to view battery
charge information.
Battery pack locations are identified as shown in the following
table.
Battery Number Battery Pack Location
1 Notebook battery bay (primary location)
2 External Battery Pack or notebook MultiBay

✎ Ifexternal
the notebook does not have an
battery pack, this location may
be a notebook MultiBay.
3 Mobile Expansion Unit MultiBay
4 Mobile Expansion Unit MultiBay

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Power

Understanding Battery Calibration

Calibration increases the accuracy of all battery charge displays.
It should not be necessary to calibrate any battery pack
frequently, even if it is heavily used. It is not necessary to
calibrate a new battery pack before first use.
Calibrate an in-use primary MultiBay battery pack if:
■ Battery status displays seem inaccurate.
■ The battery has not been used for one month or more.
Also note the following before starting calibration:
■ A battery pack must be calibrated in the notebook. If the
calibration utility reports that a battery pack in a mobile
expansion unit needs calibration, remove the battery pack and
insert it into a notebook battery bay or MultiBay before
running the calibration utility.
■ The notebook cannot be used during calibration, but a
calibration can run overnight unattended.
■ A calibration cannot be stopped or interrupted.
■ The notebook must be connected to an AC outlet throughout
the calibration. Do not disconnect the notebook from the AC
outlet until:
❏ The utility reports that calibration is complete, and
❏ The battery light turns off.
■ A battery pack can only be calibrated if the Computer Setup
utility reports that it needs calibration.

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Power

Calibrating a Battery Pack

To calibrate a battery pack:
1. Connect the notebook to an AC electrical outlet.
2. Insert the battery pack into the notebook battery bay,
MultiBay, or external battery bay.

✎ You cannot calibrate a battery pack in a Port Replicator or Mobile

Expansion Unit.

3. To open Computer Setup, turn on or restart the notebook,

then press F10 as soon as the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ To view navigation information, press F1.
4. Select the Tools menu.
5. Select Battery Calibration. The calibration status of all
battery packs in the system is displayed.
6. Select a battery pack that the utility reports needs calibration,
then press enter.

✎ The progress of calibration is presented on the screen as a

percentage of completed charging, discharging, and recharging.

7. When the utility reports that calibration is complete, either

calibrate another battery pack or exit Computer Setup.
❏ To calibrate another battery pack, repeat the steps above.
❏ To exit Computer Setup, select File > Save Changes and
Exit, then follow the instructions on the screen.

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Power

Using SpeedStep
(Windows 2000 Professional Only)
In Windows 2000 Professional, the Intel Pentium 4 Processor
with SpeedStep technology enables you to set the processor speed
for optimal performance or optimal power conservation.
The SpeedStep technology can also enable an automatic change
in CPU (central processing unit) speed when the power source
changes between AC power and battery power, or when notebook
use changes between active and idle.
These changes in CPU speed function independently from the
power management settings available through the operating
system. For information about using Windows power
management features, see “Setting Power Management Options”
earlier in this chapter.

✎ Intechnology
Windows XP Professional, the functions of SpeedStep
are managed through the operating system, and no
user intervention is required.

Choosing a Performance Mode

The SpeedStep technology offers 3 preset performance modes:
■ In Maximum Performance mode, the processor runs at full
speed to provide maximum performance.
■ In Automatic mode, the processor speed increases while the
notebook is being used and decreases when the notebook is
not being used.
■ In Battery Optimized mode, the processor runs at a reduced
speed to provide an optimal balance between energy
conservation and performance. Also, the processor runs at a
greatly reduced speed to provide maximum energy
conservation.
The notebook can run in any of the performance modes while it is
operating on AC power or on battery power.

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Power

Setting SpeedStep Preferences

SpeedStep settings can be accessed from the SpeedStep window
or the SpeedStep icon. SpeedStep can be enabled or disabled in
Computer Setup.

✎ Ifenabled
the SpeedStep window and icon are not accessible, they can be
in Computer Setup. To enable the window and icon
(and other settings in the SpeedStep window), see “Using
Computer Setup,” later in this chapter.

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Power

Using the SpeedStep Window

To open the SpeedStep window from the desktop, select
Start > Settings > Control Panel > Power Management icon >
Intel SpeedStep technology tab. Then set your preferences
according to the following table.

Preference Procedures
Assign a performance mode that Select a performance mode
applies when the notebook is from the Running on Batteries
running on battery power. list, then select OK.
Assign a performance mode that Select a performance mode
applies when the notebook is from the Plugged In list, then
running on AC power. select OK.
Set the notebook to remain in the Select the same performance
same performance mode even if mode from the Running on
the power source changes. Batteries and Plugged In lists,
then select OK.
Remove the SpeedStep icon from 1. Select the check box for
the taskbar. Remove Icon from Taskbar.
2. Select OK in the Advanced
window.
3. Select OK or Apply in the
main SpeedStep window.

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Power

Using the SpeedStep Icon

The SpeedStep icon on the taskbar indicates which SpeedStep
mode is active. The icon can also be used for the tasks described
in the following table.

Task Procedure
Display current Rest the pointer over the icon.
performance mode.
Open the SpeedStep window. Select the icon.
Change the current Right-click the icon, then select a
performance mode. performance mode.

Using Computer Setup

Computer Setup, a non-Windows utility, includes settings to
enable or disable SpeedStep. For more information about
Computer Setup, see the “Setup and Diagnostics Utilities”
chapter.
To access the SpeedStep settings in Computer Setup:
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM Based Setup message is displayed in the lower
left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Device Options.
Under Intel SpeedStep Technology:
❏ Select Automatic to enable all SpeedStep settings in the
SpeedStep window.
❏ Select Disable to set the notebook to run in Battery
Optimized mode and disable all SpeedStep settings in the
SpeedStep window.

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Power

3. To save your preferences, use the arrow keys to select

File > Save Changes and Exit, then follow the instructions on
the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

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2
Security

Security Features Quick Reference

The notebook provides the following security features that are not
available in the operating system.
To Protect Against This Risk Use This Security Feature
Unauthorized use of the Power-on password
notebook
Unauthorized access to the Compaq administrator password
Computer Setup utility
Unauthorized access to the DriveLock
contents of a hard drive
Unauthorized use of a drive, a Device disabling
port, or a wireless device in the
MultiPort
Unauthorized access to the System information management
processor serial number and
other system identification
information
Unauthorized removal of the Security cable slot (used with an
notebook optional cable lock)

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Security

Setting Preferences in Computer Setup

Most security preferences are set in Computer Setup. Because
Computer Setup is a non-Windows utility, it does not support the
pointing devices on your notebook. When using Computer Setup,
make selections and navigate with the keys on your notebook
keyboard instead of a pointing device.
See the “Setup and Diagnostics Utilities” chapter for details.

✎ An external keyboard connected by USB can be used with

Computer Setup only if USB legacy support is enabled. For more
information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” chapter.

Using Passwords
Forgetting Passwords
Most security features use passwords. Whenever you set a
password, write down the password and store it in a secure
location away from the notebook.
■ If you forget your power-on or Compaq administrator
password, you cannot start up the notebook or resume from
Hibernation until a Compaq authorized service provider
resets the notebook. To contact a Compaq authorized service
provider, refer to the Worldwide Telephone Numbers booklet
included with the notebook.
■ If you forget your DriveLock user password but know your
DriveLock master password, you can remove DriveLock
protection from the drive. For instructions, see
“Understanding DriveLock” in this chapter.
■ If you forget both your user and master DriveLock
passwords, the hard drive is permanently unusable.

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Security

Using Compaq and Windows Passwords

Compaq security features and Windows operating system
security features work independently from each other. For
example, a device disabled in Computer Setup cannot be enabled
in Windows.
Also, you must use a Compaq password at a Compaq password
prompt and a Windows password at a Windows password prompt.
For example:
■ If a power-on password is set, the power-on password (not a
Windows password) must be entered when the notebook
starts up or resumes from Hibernation.
■ If you set Windows to prompt for a password before
resuming from Standby, a Windows password (not a
power-on password) must be entered to resume from
Standby.
■ A Compaq administrator password and a Windows
administrator password are not interchangeable.

However, the same word or series of letters, numerals, or

slashes used for a Compaq password can also be used for
another Compaq password or as a Windows password, with
these considerations:
❏ Compaq passwords can be any combination of up to
32 letters, numbers, and slashes (/) and are not case
sensitive.
❏ Compaq passwords must be set and entered with the
same type of keys. For example, a Compaq password
set with keyboard number keys will not be recognized
if it is entered with internal keypad number keys. (For
information about the internal keypad, refer on this CD to
the Hardware Guide, “Pointing Devices and Keyboard”
chapter.)

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Security

Understanding Power-On Passwords

A power-on password prevents unauthorized use of the notebook.
Once set, a power-on password must be entered each time the
notebook is turned on, restarted, or resumes from Hibernation or
Standby. A power-on password:
■ Does not display as it is set, entered, changed, or deleted.
■ Must be set and entered with the same keys. For example,
a power-on password set with keyboard number keys will
not be recognized if you enter it with keypad number keys.
■ Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.

Setting Power-On Passwords

A power-on password is set, changed, or deleted in Computer
Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Power-On
Password, then press enter. Then:
❏ To set a power-on password, type the password in the
New Password field, then in the Verify New Password
field, then press F10.
❏ To change a power-on password, type the current
password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press F10.
❏ To delete a power-on password, type the current
password in the Old Password field, then press F10.

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Security

3. To save your preferences, use the arrow keys to select File >
Save Changes and Exit, then follow the instructions on the
screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Power-On Passwords

At the power-on password prompt, type your password (using
the same type of keys you used to set the password), then press
enter. After 3 unsuccessful attempts to enter the password, you
must restart the notebook and try again.

Understanding Compaq Administrator

Passwords
A Compaq administrator password protects the configuration
settings and system identification information in Computer Setup.
After it is set, this password must be entered to access Computer
Setup. A Compaq administrator password:
■ Is not interchangeable with a Windows administrator
password, although both can use the same word or series of
letters, numbers, or slashes.
■ Does not display as it is set, entered, changed, or deleted.
■ Must be set and entered with the same keys. For example, a
Compaq Administrator password set with keyboard number
keys will not be recognized if you enter it with internal
keypad number keys.
■ Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.

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Security

Setting Compaq Administrator Passwords

A Compaq Administrator password is set, changed, or deleted in
Computer Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Setup
Password, then press enter. Then:
❏ To set a Compaq administrator password, type your
password in the New Password and Verify New Password
fields, then press F10.
❏ To change a Compaq administrator password, type your
current password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press F10.
❏ To delete a Compaq administrator password, type your
current password in the Old Password field, then
press F10.
3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Compaq Administrator Passwords

At the Computer Setup prompt, type your password (using the
same type of keys you used to set the password), then press enter.
After 3 unsuccessful attempts to enter the Compaq administrator
password, you must restart the notebook and try again.

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Security

Understanding DriveLock

Ä CAUTION: If you forget both the DriveLock user password and master
password, the protected hard drive is permanently unusable.

DriveLock prevents unauthorized access to the contents of a

hard drive. After DriveLock protection is applied to a drive,
a password must be entered to access the drive and the drive can
be accessed only when it is inserted into the notebook.
DriveLock involves a user password and a master password:
■ A hard drive protected by DriveLock can be accessed with
either the user or the master password.
■ You can delete a user password or master password only by
removing DriveLock protection from the drive. DriveLock
protection can be removed from the drive only with the
master password.
■ The owner of the user password should be the day-to-day
user of the protected hard drive. The owner of the
master password may be a system administrator or the
day-to-day user.
■ A user password and a master password can be the same
word.

✎ When you start the notebook from a hard drive protected with
DriveLock, and your power-on and DriveLock passwords are
identical, you will be prompted to enter a DriveLock password,
not a power-on password.

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Security

Setting DriveLock Passwords

Ä CAUTION: If you forget both the DriveLock user password and the
DriveLock master password, the protected hard drive is
permanently unusable.

Ä CAUTION: To prevent damage to the notebook and the hard drive

and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must

shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.
1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.
2. Insert the hard drive into the notebook (not an optional Port
Replicator or Mobile Expansion Unit).
3. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
4. Use the arrow keys to select the Security menu > DriveLock
passwords, then press enter.
5. Select the location of the hard drive, then press F10.
6. Toggle the Protection field to Enable.
7. Read the warning. To continue, press F10.

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Security

8. Type your user password in the New Password and Verify

New Password fields, then press F10.
9. Type your master password in the New Password and Verify
New Password fields, then press F10.
10. To confirm DriveLock protection on the drive you have
selected, type DriveLock in the confirmation field, then
press F10.
11. To save your DriveLock settings, select File > Save Changes
and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Drive Lock Passwords

1. Be sure that the drive is inserted into the notebook (not an
optional Port Replicator or Mobile Expansion Unit).
2. When prompted for a DriveLock password, type your user
or master password (using the same type of keys you used to
set the password), then press enter.
3. After 2 attempts to enter the password correctly, you must
restart the notebook and try again.

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Security

Changing DriveLock Settings

Ä CAUTION: To prevent damage to the notebook and the hard drive

and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must

shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.
1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.
2. Be sure that the protected hard drive is inserted into the
notebook (not an optional Port Replicator or Mobile
Expansion Unit).
3. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
4. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press enter.
5. Use the arrow keys to select the location of the hard drive,
then press F10.
6. Use the arrow keys to select the field for the password you
want to change, type your current password in the Old
Password field, type the new password in the New Password
and Verify New Password fields, then press F10.

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Security

7. To save your preferences, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Removing DriveLock Protection

Ä CAUTION: To prevent damage to the notebook and the hard drive

and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must

shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.
1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.
2. Be sure that the protected hard drive is inserted into the
notebook (not an optional Port Replicator or Mobile
Expansion Unit).
3. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
4. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press enter.
5. Use the arrow keys to select the location of the hard drive,
then press F10.
6. Toggle the Protection field to Disable, then press F10.

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Security

7. Type your master password in the Old Password field, then

press F10.
8. To save your preference, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preference is set as you exit Computer Setup and is in
effect when the notebook restarts.

Disabling a Device
From the Computer Setup Device Security menu, you can disable
or partially disable most ports and drives. For more information
about the option to disable the MultiPort Fn+F2 hotkeys, refer on
this CD to the Hardware Guide, “Pointing Devices and
Keyboard” chapter.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Select the Security menu > Device Security, then enter your
preferences.
❏ Settings for a DVD-ROM can be entered in the CD-ROM
field.
❏ Diskette drive settings do not apply to SuperDisk or
Zip drives.
3. To confirm your preferences, press F10.
4. To save your preferences, select File > Save Changes and
Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

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Security

Protecting System Information

Using Information Management
System Information Options allow you to do the following:
■ Display or enter the notebook serial number, asset tag, and
ownership tag.
■ Display or enter a battery pack serial number.
■ Display or enter a Port Replicator or Mobile Expansion Unit
serial number and asset tag.
■ Display the processor serial number.
■ Enable or disable the ability of the processor to report the
processor number to software.
■ Specify how the notebook is to recognize multiple, identical
Port Replicators or Mobile Expansion Units.

✎ Toa Compaq
deny access to this system information by another user, create
administrator password. For instructions, see “Setting
Compaq Administrator Passwords” earlier in this chapter.

✎ Toaboutdisplay, print, or save configuration or diagnostic information

all system components, use the Compaq Diagnostics utility.
For instructions, see the “Setup and Diagnostics Utilities”
chapter.

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Security

Setting System Information Options

1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Access or set your preference(s) by following these
directions:
❏ To view general system information, select
File menu > System Information.
❏ To view or enter identification values for system
components, select Security menu > System IDs.
❏ To enable or disable the reporting of the processor serial
number by the processor to software, select
Advanced menu > Device Options.
❏ To specify how the notebook recognizes multiple,
identical Port Replicators or Mobile Expansion Units that
are identically equipped, select Advanced menu > Device
Options.
◆ To set the notebook to recognize the Port Replicators
or Mobile Expansion Units as a single Port
Replicator, select Disable.
◆ To set the notebook to recognize the Port Replicators
or Mobile Expansion Units individually by serial
number, select Enable.
3. To confirm the information or your preferences, press F10.
4. To save your information or preferences, use the arrow keys
to select File > Save Changes and Exit, then follow the
instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

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Security

Connecting an Optional Cable Lock

Loop the cable around a secure object, then insert the cable
lock 1 into the security cable slot on the notebook 2 and lock it
with the cable lock key 3.

Connecting an optional cable lock

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3
CD and DVD Software

Using CDs and DVDs

This chapter provides guidelines for playing CDs and DVDs
using optical drive software. Before using any optical drive
software, Compaq recommends that you read the following
general information.

Avoiding Hibernation and Standby

If Standby or Hibernation is accidentally initiated while a drive
medium (such as a diskette, disk, CD, CD-RW, or DVD) is in use:
■ Your playback may be interrupted.
■ You may see a pop-up warning, “Putting the computer into
Hibernation or Standby may stop the playback. Do you want
to continue?” Select No.
Resume from Hibernation or Standby by sliding the power
switch. Audio and video may resume or you may need to restart
the drive medium.

Ä CAUTION: To prevent possible video and audio degradation and

loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.

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CD and DVD Software

Copyright Warning
It is a criminal offense, under applicable copyright laws, to make
unauthorized copies of copyright-protected material, including
computer programs, films, broadcasts, and sound recordings.
This notebook should not be used for such purposes.

Playing CDs with Windows Media Player

Playing an Audio CD
To play an audio CD:
1. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or an optional Port
Replicator or Mobile Expansion Unit.
2. Insert the audio CD into the drive, then close the tray. Wait
several seconds. Then:
❏ If autorun is enabled, Windows Media Player opens.
Proceed to step 3.
❏ If Windows Media Player does not open:
◆ In Windows 2000 Professional, select Start >
Programs > Windows Media Player.
◆ In Windows XP Professional, select Start >
All Programs > Windows Media Player.
3. Select the Play button to play the CD and the Stop button to
stop the CD.

Playing a Video CD
To play a video CD:
1. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or the MultiBay of an
optional Port Replicator or Mobile Expansion Unit.

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CD and DVD Software

2. Insert the video CD into the drive, then close the tray. Wait
several seconds. Then:
❏ If autorun is enabled, Windows Media Player opens and
the CD plays. Proceed to step 5.
❏ If the CD does not play and Windows Media Player
does not open:
◆ In Windows 2000 Professional, select Start >
Programs > Windows Media Player.
◆ In Windows XP Professional, select Start >
All Programs > Windows Media Player.
3. On the Windows Media Player menu bar, select File > Open.
4. In the Browse or Look In field, double-click the drive
containing the CD.
5. Select the folder containing the video file you want to play
and select Open.
6. To stop playing the CD, select the Stop button.

Accessing Windows Media Player Help

The Windows Media Player application is a program included
with the operating system.
To open Windows Media Player Help:
1. Insert a CD into the optical drive, then close the tray.
2. Select the Windows Media Player icon on the taskbar, or:
❏ In Windows 2000 Professional, select Start >
Programs > Windows Media Player.
❏ In Windows XP Professional, select Start >
All Programs > Windows Media Player.
3. Select Help on the menu bar.

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CD and DVD Software

Playing DVDs with WinDVD

InterVideo WinDVD is an application that enables you to play
DVD movies. WinDVD is preloaded, but not preinstalled, on the
notebook.

Installing WinDVD
Compaq recommends that you install WinDVD from the Setup
Compaq Software icon before inserting a DVD.

✎ Some DVDs contain third-party DVD player programs such as

PCFriendly. If you insert a DVD that contains a third-party player
program before you have installed WinDVD, you are prompted to
install that third-party player program and not WinDVD. If you
prefer to install WinDVD, decline the third-party player
installation, usually by pressing No, Cancel, or Exit, then closing
the installation window.

To install WinDVD from the Setup Compaq Software icon:

■ In Windows 2000 Professional, the Setup Compaq Software
icon is on the desktop. Select Setup Compaq Software icon >
Next. Select the check box for InterVideo WinDVD. (Clear
check boxes for preloaded software you do not want to
install.)
■ In Windows XP Professional, select Start >
All Programs > Setup Compaq Software icon > Next. Select
the check box for InterVideo WinDVD. (Clear check boxes
for preloaded software you do not want to install.)

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CD and DVD Software

Understanding DVDs
In addition to the instructions in the WinDVD Player Help file,
the following tips may be helpful:
■ If your system includes an optional Port Replicator or Mobile
Expansion Unit, dock or undock the notebook before starting
a DVD (not while playing a DVD).
■ For best playback quality, save your files and close all open
applications before playing a DVD.
■ If the DVD displays a Playback Of Content From This
Region Is Not Permitted error message, stop the DVD,
change the region setting as described in the next section
of this chapter, then restart the DVD.

✎ After you insert a DVD, a short pause is normal before autorun

opens the DVD and WinDVD Player.

Using DVD Region Settings

Most DVDs that contain copyrighted files also contain region
codes. The region codes help protect copyrights internationally.
You can play a DVD containing a region code only if the region
code on the DVD matches the region setting on your DVD drive.
If the region code on a DVD does not match the region setting on
your drive, a Playback Of Content From This Region Is Not
Permitted message is displayed when you insert the DVD. To
play the DVD, you must change the region setting on your DVD
drive.

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CD and DVD Software

Ä■ CAUTION: The region setting on your DVD drive can be changed only
5 times.
The region setting you select the fifth time becomes the
permanent region setting on the drive.
■ The number of allowable region changes remaining on the drive
is displayed in the Remaining Times Until Permanent field in the
WinDVD window. The number in the field includes the fifth and
permanent change.

Changing Region Settings

To change the region setting on a drive medium:
1. Insert the DVD into the optical drive.
2. If the WinDVD window does not open after a short pause,
select the WinDVD Player icon on the taskbar. Or:
❏ In Windows 2000 Professional, select Start > Programs
> InterVideo > InterVideo WinDVD > WinDVD.
❏ In Windows XP Professional, select Start >
All Programs > InterVideo WinDVD > WinDVD.
3. Select the Properties icon in the lower right of the window.
4. Select the General tab.
5. Select the button for the region.
6. Select the OK button.

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4
Intelligent Manageability

Understanding Intelligent Manageability

Intelligent Manageability comprises software tools that can help
you and/or your Network Administrator track, troubleshoot,
protect, and maintain the hardware and software in your network.
The Intelligent Manageability application is included with the
notebook in the QuickRestore kit on the Application Recovery CD
included with the notebook.
Intelligent Manageability uses such tools as Compaq
Management Agent, Compaq Diagnostics, and System Software
Manager to facilitate:
■ Asset Management, which provides detailed configuration
and diagnostic information.
■ Fault Management, which prevents, predicts, and alerts to
impending hardware problems.
■ Security Management, which protects against unauthorized
access to your work, system information, and components.
■ Configuration Management, which provides the latest
drivers, utilities, and other software. Web Agent, for example,
enables you and your Network Administrator to view
notebook configuration information using Web technology.
For information about using Compaq Diagnostics, see the “Setup
and Diagnostics Utilities” chapter. Information about other
Intelligent Manageability features used primarily by network
administrators is available on the Compaq Web site at
www.compaq.com\easydeploy

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Intelligent Manageability

Installing Compaq Management Agent

Compaq Management Agent is provided on the Application
Recovery CD, part of the QuickRestore kit, included with the
notebook. Instructions for installing an application are included
with the CD. Instructions are provided in several, but not all,
languages.

Setting Up Compaq Management

Agent
When the notebook is restarted after installing Compaq
Management Agent:
■ Compaq Management Agent links are added to the Compaq
Information Center.
■ A Compaq Management Agent icon is added to the taskbar.
To set up Compaq Management Agent or to display information
about Compaq Management Agent, including version
information, select the Compaq Management Agent icon.
To learn more about Compaq Management Agent and to access
instructions for using it, select Start > Compaq Information
Center > Intelligent Manageability.

✎ The Compaq Information Center includes links to areas of the

Compaq Web site that provide Intelligent Manageability
information in 17 languages.

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Intelligent Manageability

Using Fault Management Alerts

Identifying Fault Management Alerts
The notebook is preset to monitor several hardware components.
If problems are found, the following types of alerts may display:
■ The hard drive alert warns up to 72 hours in advance of
impending hard drive problems and can be set to initiate a
software backup.
■ The system temperature alert prevents critical overheating.
As the system temperature rises, this feature first adjusts fan
and CPU (central processing unit) speed, then displays an
alert, then shuts down the system if necessary.
■ The battery fault alert reports battery pack failure.
■ The memory alert issues a report when a memory board is
removed, added, or reconfigured. The report includes both
the previous and current configurations.

Setting Fault Management Alert Preferences

All alerts can be displayed on the notebook screen. When the
notebook is connected to a network that includes a network
console, all alerts can also be reported to the network console.
Alert preferences are set in the Alert Properties window.
■ To access Alert Properties, select the Compaq Management
Agent icon in the taskbar.
■ For Help, select the Help button in Alert Properties.
For information about setting alerts in a networked environment,
select Start > Compaq Information Center > Intelligent
Manageability, then search for Configuring Compaq
Management Agent.

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5
MultiBoot (Advanced Users Only)

A bootable medium or network interface card (NIC) contains files

needed by the notebook to start up and operate properly. The
MultiBoot utility, disabled by default, allows you to identify the
devices, and control the sequence in which the system will
attempt to boot those devices, to start up your notebook.
Bootable devices include optical drive discs such as CDs or
DVDs; bootable diskettes, SuperDisks, and Zip disks; or a
network interface card (NIC).

✎ Some devices, including USB devices and the network interface

card (NIC), must be enabled in Computer Setup before they can
be included in the boot sequence. (See “Enabling Devices in
Computer Setup” in this chapter.)

Understanding the Default Boot Sequence

By default, when more than one bootable device is in the system,
the notebook chooses the startup device by searching enabled
devices and locations in a predetermined sequence. (See
“Detailing the Default Boot Sequence” in this chapter.)
On every boot, the system will look for bootable drive A devices
first. If it fails to find a bootable drive A device, it will search for
bootable C drive devices. Drive A devices include CD-ROM,
diskette, and SuperDisk. Drive C devices include CD-ROM and
hard drive.
The hard drive can only boot as drive C. The network interface
card (NIC) does not have a drive letter assigned to it.

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MultiBoot (Advanced Users Only)

✎ An optical drive device (CD-ROM) can boot either as drive A or

drive C, depending on the format of the CD. Most bootable CDs
boot as drive A. If you have a CD that boots as the C drive, the
system will boot the diskette drive before the CD.

You can change the sequence in which the notebook searches for
a startup device by enabling MultiBoot and entering a new startup
sequence, or boot order. Or, you can use MultiBoot Express to set
the notebook to prompt you for a startup location each time the
notebook is started or restarted.

Detailing the Default Boot Sequence

By default, the notebook selects the startup device by searching
enabled locations in a predetermined sequence.
The notebook searches only once, in the order below, for a device
containing a medium that can boot as drive A. If the device it
finds does not contain a medium that can boot as drive A, the
notebook begins a search for a device containing a medium that
can boot as drive C.
The list below describes the order in which drive numbers are
assigned. (The actual startup sequence varies by configuration.)
Sequence for devices that boot as drive A:
1. Optical drive in a Port Replicator MultiBay or connected by
USB that contains a disc that boots as drive A.
2. Optical drive in the notebook or Mobile Expansion Unit
(MEU) MultiBay that contains a disc that boots as drive A.
3. Diskette drive in a Port Replicator MultiBay or connected
by USB.
4. Diskette drive in a notebook or MEU MultiBay.
5. SuperDisk drive in a notebook MultiBay.

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MultiBoot (Advanced Users Only)

Sequence for devices that boot as drive C:

1. Optical drive in a Port Replicator MultiBay or connected by
USB that contains a disc that boots as drive C.
2. Optical drive in the notebook or MEU MultiBay that contains
a disc that boots as drive C.
3. Hard drive in the notebook hard drive bay.
4. Hard drive in the notebook or MEU MultiBay.
5. Hard drive in a Port Replicator MultiBay or connected
by USB.
6. NIC.

✎ Since no drive letter is associated with the NIC, changing the boot
order of a NIC does not affect drive letters of the other devices.

Enabling Devices in Computer Setup

The notebook can only start up from a USB device or the NIC
(network interface card) if it has been enabled for inclusion in
MultiBoot.
To enable a device or location for inclusion in MultiBoot:
1. To open Computer Setup, turn on or restart the notebook,
then press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.

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MultiBoot (Advanced Users Only)

2. Use the arrow keys to select the Advanced menu > Device
Options.
❏ To enable bootable media in USB drives or in drives
inserted into a Port Replicator, select Enable USB legacy
support.
❏ To enable a NIC, select Internal Network adapter boot.
3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

✎ ToRPLconnect a NIC to a PXE (Preboot eXecution Environment) or

(Remote Program Load) server during startup without using
MultiBoot, quickly press F12 when the Network Service Boot
message appears briefly in the lower right corner of the screen.

Understanding MultiBoot Results

Before changing the startup sequence, consider the following:
■ When the notebook restarts after changing the boot order,
it considers only the first device of each drive type when
searching for a startup device.

For example, the notebook includes two diskette drives, such

as a USB diskette and a notebook diskette drive. In the
default boot sequence, the USB diskette comes before the
MultiBay diskette. But if the system fails to boot to the USB
diskette (either because it does not contain a diskette or
because the diskette is not bootable) it does not try the
MultiBay diskette drive. Instead, it tries the first hard drive
device present in the system.

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MultiBoot (Advanced Users Only)

■ Changing the boot sequence also changes the logical drive

designations. For example, if you start up from a hard drive in
the notebook MultiBay, that hard drive becomes drive C, and
a hard drive in the hard drive bay becomes drive D.
■ Starting up from a NIC does not affect logical drive
designations since no drive letter is associated with the NIC.
■ Drives in a Port Replicator are treated like external USB
devices in the boot sequence and must be enabled in F10
Computer Setup.
■ Drives in a Mobile Expansion Unit are treated like notebook
MultiBay devices, and no additional steps are required to
include them in a boot sequence.

Setting MultiBoot Preferences

There are two ways to use MultiBoot:
■ Set a new default boot sequence the notebook uses each time
it starts up.
■ Use variable boot sequences using MultiBoot Express. This
feature prompts you for a startup device each time it is started
or restarted.

Setting a New Default Boot Sequence

To set a startup sequence that the notebook will use each time it is
started or restarted:
1. Restart the notebook, then press F10 while the F10 = ROM
Based Setup message is displayed in the lower left of the
screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then
press enter.

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MultiBoot (Advanced Users Only)

3. Toggle the MultiBoot field to Enable.

4. Toggle the Boot Order fields to the boot sequence that you
prefer.
5. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Setting a MultiBoot Express Prompt

To set the notebook to display the MultiBoot startup location
menu each time it is started or restarted:
1. Restart the notebook, then press F10 while the F10 = ROM
Based Setup message is displayed in the lower left of the
screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then
press enter.
3. In the Express Boot Popup Delay (Sec) field, select the
amount of time in seconds that you want the notebook to
display the startup location menu before it defaults to the
current MultiBoot setting. (When 0 is selected, the Express
Boot startup location menu is not displayed.)
4. To save your settings and exit Computer Setup, use the arrow
keys to select File > Save Changes and Exit, then follow the
instructions on the screen.
The new settings are saved when you exit Computer Setup.
Changes will be in effect when the notebook restarts.

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MultiBoot (Advanced Users Only)

Entering MultiBoot Express Preferences

When the Express Boot Menu is displayed during startup:
■ To specify a startup location from the Express Boot menu,
select your preference within the timeout, then press enter.
■ To prevent the notebook from defaulting to the current
MultiBoot setting, press any key within the timeout. The
notebook will not start up until you select a startup location
and press enter.
■ To allow the notebook to start up according to the current
MultiBoot setting, wait for the timeout to expire.

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6
Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics

The notebook features two Compaq system management utilities:
■ Computer Setup is a system information and customization
utility that can be used even when the operating system is not
working or will not load. This utility includes settings that are
not available in Windows.
■ Compaq Diagnostics for Windows is a system information
and diagnostic utility that is used within your Windows
operating system. Use this utility to:
❏ Compare the notebook configuration at the time Compaq
Diagnostics was installed to interim or current
configurations.
❏ Display and print system information.
❏ Test system components.
❏ Troubleshoot a device configuration problem.

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Setup and Diagnostic Utilities

Using Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load. If the operating system is working, the notebook will restart
the operating system after you exit Computer Setup.
Because Computer Setup is a non-Windows utility, it does not
support the pointing devices on your notebook. When using
Computer Setup, make selections and navigate with the keys on
your notebook keyboard instead of a pointing device.

✎ An external keyboard connected by USB can be used in

Computer Setup only if USB legacy support is enabled. For more
information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” chapter.

The menu tables later in this section provide an overview of

Computer Setup options.

Accessing Computer Setup

The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ To view navigation information, press F1.
❏ To return to the Computer Setup menu, press esc.
2. Select the File, Security, Tools, or Advanced menu.

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Setup and Diagnostic Utilities

3. To exit Computer Setup:

❏ To exit without saving any of the settings you may have
entered, use the arrow keys to select File > Ignore
Changes and Exit, then follow the instructions on the
screen.
❏ To exit and save all the settings you have entered, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and
are in effect when the notebook restarts.

Restoring Computer Setup Defaults

To return all settings in Computer Setup to the values that were
set at the factory:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ To view navigation information, press F1.
2. Use the arrow keys to select File > Restore defaults.
3. Select the Restore Defaults check box.
4. To confirm the restoration, press F10.
5. Select File > Save Changes and Exit, then follow the
instructions on the screen.
When the computer restarts, the factory settings are restored, and
any identification information you may have entered is saved.

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Setup and Diagnostic Utilities

Selecting from the File Menu

Select To Do This
System information ■ View identification information about
the notebook, a Port Replicator or
Mobile Expansion Unit, and any
battery packs in the system.
■ View specification information about
the processor, memory and cache
size, and system ROM.
Save to floppy Save system configuration settings to a
diskette.
Restore from floppy Restore system configuration settings
from a diskette.
Restore defaults Replace configuration settings in
Computer Setup with factory default
settings. (Identification information is
retained.)
Ignore changes and exit Cancel changes entered during the
current session, then exit and restart the
notebook.
Save changes and exit Save changes entered during the current
session, then exit and restart the
notebook. The changes you save are in
effect when the notebook restarts.

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Setup and Diagnostic Utilities

Selecting from the Security Menu

.

Select To Do This
Administrator password Enter, change, or delete a Compaq
administrator password.
Power-on password Enter, change, or delete a power-on
password.
DriveLock passwords Enable/disable DriveLock; change a
DriveLock User or Master password.

✎ Drive Lock Settings are

accessible only when you enter
Computer Setup by turning on
(not restarting) the notebook.
Device security Enable/disable
■ Ports or diskette drives*
■ CD-ROM or diskette startup†
■ Diskette write*
■ MultiPort Fn+F2 hotkeys
System IDs Enter user-defined identification values.
*Not applicable to SuperDisk or Zip drives.
†Settings for a DVD-ROM or CD-RW can be entered in the CD-ROM field.

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Setup and Diagnostic Utilities

Selecting from the Tools Menu

Select To Do This
Battery Calibration Checks the calibration of a battery pack in
the computer and allows you to select a
battery pack in the computer to calibrate.

✎ Acalibrated
battery pack must be
in the notebook. If the
calibration utility reports that a
battery pack in a Port Replicator
or Mobile Expansion Unit needs
calibration, remove the battery
pack and insert it into a notebook
battery bay or MultiBay before
running the calibration utility.
HDD Self Test Options Run a quick or comprehensive self test on
any hard drive in the system.

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Setup and Diagnostic Utilities

Selecting from the Advanced Menu

Select To Do This
Language (or press F2) Change the Computer Setup language.
Boot Options Enable/disable:
■ QuickBoot, which starts the notebook
more quickly by eliminating some
startup tests. (If you suspect a
memory failure and want to test
memory automatically during startup,
disable QuickBoot.)
■ MultiBoot, which sets a startup
sequence that can include most
bootable devices and media in the
system. For details, see the
“MultiBoot” chapter.
Device Options ■ Enable/disable Num lock mode at
startup.
■ Enable/disable multiple standard
pointing devices at startup. (To set the
notebook to support only a single,
usually nonstandard, pointing device
at startup, select Disable.)
■ Select a parallel port mode: EPP
(Enhanced Parallel Port), standard,
bidirectional, or ECP (Enhanced
Capabilities Port).
continued

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Setup and Diagnostic Utilities

Selecting from the Advanced Menu, continued

Select To Do This
Device Options (continued) ■ Enable/disable USB legacy support
for a USB keyboard, mouse, and
hubs. When USB legacy support is
enabled:
❖ A USB keyboard, mouse, and
hubs work even when a Windows
operating system is not loaded.
❖ The notebook can start from a
bootable hard drive, diskette
drive diskette, SuperDisk drive
disk, or CD-ROM, CD-RW, or
DVD inserted into a drive
connected by USB to the
notebook or an optional Port
Replicator or Mobile Expansion
Unit.
■ Enable/disable all settings in the
SpeedStep window. (When Disable
is selected, the notebook runs in
Battery Optimized mode.)
■ Specify how the notebook recognizes
multiple identical Port Replicators or
Mobile Expansion Units that are
identically equipped. (Select Disable
to recognize the Port Replicator or
Mobile Expansion Unit as a single
port replicator. Select Enable to
recognize a Port Replicator or Mobile
Expansion Unit individually, by serial
number.)
■ Enable/disable the reporting of the
processor serial number by the
processor to the software.
■ Enable/disable inclusion of an internal
peripheral interconnect (PCI) Network
Interface Card (NIC) in MultiBoot.

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Setup and Diagnostic Utilities

Using Compaq Diagnostics for Windows

The Compaq Diagnostics utility includes 2 system scans:
■ Compaq Configuration Record compares the notebook
configuration at the time Compaq Diagnostics was installed
to interim or current configurations.
■ Compaq Diagnostics provides more complete information
about your current configuration as well as options for testing
components.
Both Compaq Diagnostics scans are designed to report on
Compaq components. If non-Compaq components are scanned,
the results may be inconclusive.

Installing Compaq Diagnostics

The notebook ships with the Compaq Diagnostics utility
preloaded, but not preinstalled.
To install Compaq Diagnostics:
■ In Windows 2000 Professional, the Setup Compaq Software
icon is on the desktop. Select Setup Compaq Software icon >
Next. Select the check box for Compaq Diagnostics for
Windows. (Clear check boxes for preloaded software you
do not want to install.)
■ In Windows XP Professional, select Start > All Programs >
Setup Compaq Software icon > Next. Select the checkbox for
Compaq Diagnostics for Windows. (Clear check boxes for
preloaded software you do not want to install.)

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Setup and Diagnostic Utilities

Using Configuration Record Scan

The Compaq Configuration Record scan compares the notebook
configuration at the time the Compaq Diagnostics utility was
installed to interim or current configurations.
1. To run the Compaq Configuration Record scan:
❏ In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Configuration Record.
❏ In Windows XP Professional, select Start >
All Programs > Compaq Configuration Record.
When the scan on the progress bar is complete, a window
displays both the original configuration (at the time Compaq
Diagnostics was installed) and your current configuration.
2. To save the displayed information or view additional
information, such as interim configurations, select the Help
button on the menu bar, then follow the instructions on the
screen. The Help button icon is a question mark.
3. To exit the Compaq Configuration Record scan, select
File > Exit.

Using Diagnostics Scan

When you run the Compaq Diagnostics scan, all system
components are scanned before the Compaq Diagnostics window
opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.

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Setup and Diagnostic Utilities

Obtaining Configuration Information

1. To run the Compaq Diagnostics scan:
❏ In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics.
❏ In Windows XP Professional, select Start >
All Programs > Compaq Diagnostics.
2. Select Categories, then select a category from the list to view
the information.
❏ To save the information, select File > Save As.
❏ To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.

Obtaining Diagnostic Test Information

1. To obtain diagnostic test information:
❏ In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics.
❏ In Windows XP Professional, select Start >
All Programs > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏ Quick Test runs a quick, general test on each device in a
selected category.
❏ Complete Test performs maximum testing on each device
in a selected category.
❏ Custom Test performs maximum testing on a
selected device.

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Setup and Diagnostic Utilities

◆ To run all tests for your selected device, select the

Check All button.
◆ To run only the tests you select, select the Uncheck
All button, then select the check box for each test you
want to run.
5. Select a test mode:
❏ Interactive Mode provides maximum control over the
testing process. You determine whether the test has been
passed or failed. You may be prompted to insert or
remove devices.
❏ Unattended Mode does not display prompts. If errors are
found, they are displayed when testing is complete.
6. Select the Begin Testing button.
7. To view a test report after a test has run, select a tab:
❏ The Status tab summarizes the tests that have been run,
passed, and failed during the current testing session.
❏ The Log tab lists the tests that have been run on the
system, the number of times each test has run, the
number of errors found on each test, and the total run
time of each test.
❏ The Error tab lists all errors found on the notebook with
their error codes.
8. To save a test report:
❏ Select the Log tab Save button to save a Log tab report.
❏ Select the Error tab Save button to save an Error tab
report.
9. To print a test report:
❏ If the report is on the Log tab, select File > Save As, then
print the file from your folder.
❏ If the report is on the Error tab, select the Error tab Print
button.

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7
Software Updates and
Restorations

Preparing to Update Software

For optimal notebook performance and to make sure your
notebook remains compatible with changing technologies,
Compaq recommends that you install the latest versions of
Compaq software as they become available.
To update Compaq software:
1. Prepare for any update by identifying your notebook type,
series or family, and model. Prepare for a system ROM
update by identifying the ROM versions currently installed
on the notebook.
2. Access the updates on your local Compaq Web site or the
Compaq Support Software CD.
3. Download and install the updates.

✎ The notebook system ROM (Read Only Memory) stores the

BIOS (Basic Input Output System). The BIOS determines how
the notebook hardware interacts with the operating system and
external devices and also supports such notebook services as time
and date.

✎ Ifthatyouryounotebook connects to a network, Compaq recommends

consult with your Network Administrator before
installing any software updates, especially system ROM updates.

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Software Updates and Restorations

Obtaining the Compaq Support Software CD

The Compaq Support Software CD provides the latest Compaq
software and instructions for installing and using it. The CD
includes device drivers, ROM updates, and utilities.
To purchase the current Compaq Support Software CD or a
subscription that provides both the current version and future
versions of the CD, refer to the Worldwide Telephone Numbers
booklet, included with the notebook, to contact a Compaq
authorized dealer, reseller, or service provider.

Accessing Notebook Information

To access the updates for your notebook, the following
information will be needed:
■ The product category is Notebook.
■ The product family name and series number are printed in the
lower left corner of the display bezel.
■ More complete model information is provided on the serial
number label on the bottom of the notebook.
To determine whether available ROM updates contain later ROM
versions than those currently installed on the notebook, you will
need to know the version of the system ROM currently installed.
ROM version information can be displayed in Compaq Computer
Setup.

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Software Updates and Restorations

Displaying ROM Information in Computer Setup

Computer Setup is a non-Windows utility. For general
information about using Computer Setup, see the “Setup and
Diagnostics Utilities” chapter.
To display ROM information in Computer Setup:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏ To change the language, press F2.
❏ For navigation instructions, press F1.
2. Select the File menu > System Information. The system ROM
information is displayed.
3. To exit Computer Setup without changing any settings, use
the arrow keys to select File > Ignore Changes and Exit, then
follow the instructions on the screen. After Computer Setup
closes, the notebook restarts in Windows.

Downloading Software from the Internet

Most software at the Compaq Web site is packaged in a
compressed file called a SoftPaq™. Some ROM updates may be
packaged in a compressed file called a ROMPaq™. Other ROM
updates may be provided as a CPQFlash SoftPaq.
Most download packages contain a file named Readme.txt. A
Readme.txt file contains information regarding installing and
troubleshooting the file. The Readme.txt files included with
ROMPaqs are English only.

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Software Updates and Restorations

Downloading System ROM

Ä CAUTION: To prevent an unsuccessful installation, download and install

the system ROM only while the notebook is connected to reliable
external power using the AC Adapter. Do not download or install a
system ROM while the notebook is running on battery power, docked
in an optional Port Replicator or Mobile Expansion Unit, or connected
to an optional power source. During the download and installation:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.

To download and install a system ROM:

1. Access the page at the Compaq Web site that provides
software for your notebook. For home and small office
products or corporate products, visit:
http://www.compaq.com/support
2. Follow the instructions on the screen to locate the system
ROM you want to download.
3. At the download area:
a. Write down the information (date and name) of any
update that is later than the system ROM currently
installed on your notebook.
b. Select the software you want and follow the downloading
instructions on the Web page.
4. When the download is complete, open Windows Explorer.
5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.
6. In the Compaq folder, select the name or number of the
software package containing the system ROM update. The
system ROM installation begins.

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Software Updates and Restorations

7. To complete the installation, follow the instructions on the

screen.

✎ After a message on the screen reports a successful installation,

you can delete the download package from the Compaq folder.

Downloading Other SoftPaqs

To update other SoftPaqs:
1. Access the page at the Compaq Web site that provides
software for your notebook.
http://www.compaq.com/support
2. Follow the instructions on the screen to find the software you
want to update.
3. At the download area, select the software you want and
follow the downloading instructions on the Web page.
4. When the download is complete, open Windows Explorer.
5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.
6. In the Compaq folder, select the name or number of the
software package containing the update.
7. Select the file that includes an .exe extension, for example,
Filename.exe. The installation begins.
8. To complete the installation, follow the instructions on the
screen.

✎ After a message on the screen reports a successful installation,

you can delete the download package from the Compaq folder.

Software Guide 7–5

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Software Updates and Restorations

Restoring Software
The QuickRestore kit included with the notebook provides all the
software that shipped preinstalled or preloaded on your notebook
and instructions for restoring it.
You can use QuickRestore to install or reinstall individual
software items, such as applications, or to restore the entire
notebook factory image. The factory image is the original
software on your notebook when it was shipped.
When you restore to the factory image:
■ The notebook reverts to the original factory settings.
■ Software you installed after the initial software setup,
including drivers, applications, or utilities, will be erased.
For information about using a QuickRestore CD to start up the
notebook, refer to the documentation included with the
QuickRestore kit.

Ä CAUTION: To prevent an unsuccessful restoration, use QuickRestore

only while the notebook is connected to reliable external power using the
AC Adapter. Do not use QuickRestore while the notebook is running on
battery power, docked in an optional Port Replicator or Mobile Expansion
Unit, or connected to an optional power source. During a restoration or
installation:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.

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Software Updates and Restorations

Installing a Retail Version of an Operating

System
A Windows operating system provided on the notebook or on a
QuickRestore CD is enhanced by Compaq. The Compaq
enhancements add power and security features and provide
supplementary support for external devices such as drives and
PC Cards.

Ä CAUTION: Replacing an operating system enhanced by Compaq

with a retail version of an operating system will result in the loss of
all Compaq enhancements. In some cases, the loss of these
enhancements may result in an unresponsive system. In other
cases, complete USB support may become unavailable.

Software Guide 7–7

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Index
A C
AC Adapter 1–1 cable lock (optional) 2–15
administrator password, calibration, battery 1–1
Compaq. See Compaq CD
administrator password accessing Windows Media
administrator password, Player help files 3–3
Windows 2–3 Compaq Support Software
Aircraft Adapter (optional) CD 7–2
1–1 disabling drive for 2–12
Automobile Power playing audio 3–2
Adapter/Charger (optional) QuickRestore kit 7–6
1–1 software, Windows Media
Player 3–2
B
Central Processing Unit. See
battery
CPU (Central Processing
Battery Quick Check,
Unit)
defined 1–14
charging a battery pack 1–13
charging 1–13
Compaq administrator
monitoring the charge 1–14
password
battery charge level displays
changing 2–6
defined 1–14
combining with other
increasing accuracy 1–13
passwords 2–3
interpreting 1–15
deleting 2–6
on-screen access 1–15
entering 2–6
battery packs
features 2–5
calibration of 1–1
forgetting 2–2
when to use 1–1
setting 2–6
See also Hibernation;
Compaq Configuration Record
power; Standby
described 6–9
procedures 6–10

Software Guide Index–1

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Index

See also Compaq setting Compaq

Diagnostics administrator password
Compaq Diagnostics preferences in 2–5
described 6–9 setting DriveLock
displaying configuration preferences in 2–7
information with 6–10 setting MultiBoot
scans described 6–9 preferences in 5–1
when to use 6–1 setting power-on password
See also Compaq preferences in 2–4
Configuration Record setting SpeedStep
Compaq Support Software CD preferences in 1–21
7–2 Tools menu 6–6
Compaq telephone numbers USB legacy support 6–2
Worldwide Telephone when to use 6–1
Numbers booklet 2–2 configuration information,
Compaq Web site displaying 6–11
updating software from 7–1 conserving power. See power
Computer Setup conservation
Advanced menu 6–7 CPQFlash file 7–3
changing language in 6–2 CPU (Central Processing Unit)
described 6–1 displaying information
displaying ROM about, in Compaq
information with 7–3 Configuration Record
enabling/disabling devices 6–10
with 2–12 Intelligent Manageability
File menu 6–4 protection for 4–3
navigation in 6–2 setting speed of 1–18
procedures 6–2 testing 6–10
protecting with password critical low battery conditions,
2–5 identifying 1–11
restoring defaults 6–3 See also low battery
Security menu 6–5 conditions
critical low-battery condition
restoring from 1–12

Index–2 Software Guide

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Index

D playing 3–4
device enabling/disabling See also WinDVD
2–12 E
diagnostics utility. See emergency shutdown
Compaq Diagnostics procedures 1–8
disk, diskette error message
disabling drive for 2–12 "Playback of Content From
display, turning off 1–5 this Region..." 3–5
drive designations Compaq Diagnostics error
changing 5–4 tab 6–12
displaying 3–2
DriveLock F
accessing a family, identifying notebook
DriveLock-protected 7–2
hard drive 2–9 Fault Management alerts 4–3
features 2–7 H
passwords, changing 2–10 hard drive, protecting with
passwords, combining with DriveLock 2–8
other passwords 2–3 Hibernation
passwords, entering 2–10 aborting 1–13
passwords, forgetting 2–2 avoiding while using drive
passwords, master and user media 3–1
described 2–7 critical low-battery
protecting hard drive with condition 1–11
2–7 default settings 1–6, 1–7
removing DriveLock described 1–2
protection from a hard initiating 1–6, 1–7
drive 2–10 resuming from 1–13
DVD setting preferences 1–9
disabling drive for 2–12 when to use 1–2
docking and undocking hotkeys
while playing 3–5 disabling MultiPort 2–12

Software Guide Index–3

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Index

I M
infrared Mobile Expansion Unit
disabling 2–12 (optional)
Intelligent Manageability as power source 1–1
fault management alerts docking or undocking
4–3 before starting DVD 3–5
features 4–1 recognition settings 2–13
InterVideo WinDVD. See See also Port Replicator
WinDVD (optional)
model, identifying notebook
K
7–2
keyboard, external (optional)
modes, SpeedStep 1–18
6–2
MultiBoot 5–1
L defined 5–1
language, changing in setting preferences 5–4,
Computer Setup 2–12 5–5
locked system
N
emergency shutdown
network
procedures 1–8
connecting to PXE or RPL
reinstalling software 7–6
server at startup 5–4
logical drive designations. See
enabling internal NIC for
drive designations
MultiBoot 5–4
low battery conditions
Network Service Boot 5–4
identifying 1–11
notebook model, family, type
resolving with external
7–2
power 1–12
resuming from Hibernation O
1–13 operating system
low-battery conditions installing retail version of
resolving 1–12 7–7
restoring from 1–13 reinstalling 7–6
optical disc. See CD; DVD

Index–4 Software Guide

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Index

P combining with other

passwords passwords 2–3
combining 2–3 deleting 2–4
forgetting 2–2 entering 2–5
using Compaq and features 2–4
Windows passwords forgetting 2–2
1–10 setting 2–4
See also Compaq processor. See CPU (Central
administrator password; Processing Unit)
DriveLock; power-on PXE (Preboot eXecution
password Environment) protocol 5–4
PCFriendly 3–4 Q
Port Replicator (optional) QuickRestore kit
as power source 1–1 restoring software 7–6
docking or undocking
before starting DVD 3–5 R
recognition settings 2–13 reset procedures (emergency
See also Mobile Expansion shutdown procedures) 1–8
Unit (optional) resetting the notebook 2–2
power ROM. See system ROM (Read
controls, using 1–5 Only Memory)
default settings 1–5 ROMPaq
scheme (Windows) 1–10 defined 7–3
setting preferences 1–9 downloading and installing
sources 1–1 7–4
SpeedStep (Windows 2000 RPL (Remote Program Load)
Professional) 1–18 protocol 5–4
switch, default functions S
1–5 scans, system 6–9
power conservation security cable slot 2–15
Hibernation 1–2 security features
settings 1–9 cable lock (optional) 2–15
SpeedStep 1–18 Compaq administrator
Standby 1–2 password 2–5
power-on password device disabling 2–12
changing 2–4

Software Guide Index–5

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Index

DriveLock 2–8 updating system ROM

passwords, combining from Internet 7–3
Compaq and Windows SpeedStep (Windows 2000
passwords 2–3 Professional) 1–18
passwords, forgetting 2–2 Standby
power-on password 2–4 avoiding while using drive
Quick Reference to 2–1 media 3–1
series, identifying notebook critical low-battery
7–2 condition 1–11
shutting down the notebook described 1–2
1–5, 1–8 setting preferences 1–9
SoftPaq 7–3 when to use 1–2
software system lock-up 1–8
reinstalling 7–6 reinstalling software 7–6
restoring 7–6 system ROM (Read Only
See also individual titles; Memory)
software updates defined 7–1
software updates determining current
Compaq Support Software version of 7–2
CD subscription 7–2 downloading and installing
CPQFlash file 7–3 7–4
determining current
T
version of system ROM
telephone numbers
7–2
Worldwide Telephone
determining notebook
Numbers booklet 2–2
model, family, type 7–2
turning off the notebook 1–5,
identifying software
1–8
packages 7–3
turning on the notebook 1–5
ROMPaq 7–3
SoftPaq 7–3 U
summary of procedures unresponsive system
7–1 emergency shutdown
procedures 1–8

Index–6 Software Guide

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Index

W error message 3–5

Windows Media Player function 3–4
accessing Help file 3–3 installing 3–4
playing a video CD 3–2 playing DVD with 3–5
playing an audio CD 3–2 procedures 3–5
using hotkey commands region settings 3–5
with 3–2 Worldwide Telephone
Windows passwords 2–3 Numbers booklet 2–2
WinDVD

Software Guide Index–7