Scribd
Upload
129 views

Lab 06 Project Manager Evaluation by Client

This document is a project evaluation form used by a Capital Projects and Facilities Management division to collect feedback from clients on project managers and the project process and status. The form asks clients to rate the importance and performance of various attributes like the project manager's understanding of needs, explanation of roles and responsibilities, availability and accuracy of budgets and schedules, and responsiveness to problems. Space is also provided for comments on lessons learned and other feedback to help the division improve its services.

Uploaded by

Bogdan Dobrica
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
129 views

Lab 06 Project Manager Evaluation by Client

This document is a project evaluation form used by a Capital Projects and Facilities Management division to collect feedback from clients on project managers and the project process and status. The form asks clients to rate the importance and performance of various attributes like the project manager's understanding of needs, explanation of roles and responsibilities, availability and accuracy of budgets and schedules, and responsiveness to problems. Space is also provided for comments on lessons learned and other feedback to help the division improve its services.

Uploaded by

Bogdan Dobrica
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Capital Projects & Facilities Management

Capital Projects Division


Campus Box 0894
Fax: 476-6503

Date:

Scored By: (Optional)

Building Location of Scorer:

Revised: 5/5/2003

Project Management Evaluation Form (by Client)
Project No.:
Project Title:
Client:
Department:
Project Manager:
Please look at each of the listed service attributes. Rate them by priority, based on its importance to you. Likewise, score
each attribute based upon final performance. Fold, staple, and drop in Campus Mail Box 0894. Thank you for your feedback
and for helping our continuing effort to improve our services.
Priority Key Score Key
High = Very Important
Medium = Important
Low = Not Important
5 = Excellent
4 = Good
3 = Satisfactory
2 = Less than Satisfactory
1 = Poor
1. Project Process High Med Low
a. Project Managers understanding of your needs 1 2 3 4 5
b. Project Managers consideration in meeting your needs 1 2 3 4 5
c.
Clear explanation of the roles and responsibilities of all project
participants
1 2 3 4 5
d.
Explanation of the procedures of contributing campus
departments
1 2 3 4 5
e. Project Managers helpfulness in resolving conflicts 1 2 3 4 5
f. Project Managers effective management of project 1 2 3 4 5
g.
Explanation of design to occupancy process at the beginning of
the project
1 2 3 4 5
h. Availability of both budgets and schedules 1 2 3 4 5
i.
Usefulness of information provided in budgets, schedules and
memos
1 2 3 4 5
j. Effective explanation of project budget by Project Manager 1 2 3 4 5
k. Clear understanding of the basis of project management fee 1 2 3 4 5
l. Project Managers explanation of services provided 1 2 3 4 5
m. Project Managers responsiveness to problems 1 2 3 4 5
n. Project Managers promptness of response 1 2 3 4 5
2. Project Status High Med Low
a. Availability of Status Reports 1 2 3 4 5
b. Timeliness of Status Reports 1 2 3 4 5

Capital Projects & Facilities Management
Capital Projects Division
Campus Box 0894
Fax: 476-6503

Date:

Scored By: (Optional)

Building Location of Scorer:

Revised: 5/5/2003

c. Accuracy of Status Reports 1 2 3 4 5
d. Project Manager consulted with client on problem solving issues 1 2 3 4 5
e. Project Managers efficiency with approved budget 1 2 3 4 5
f. Project Managers justification of budget changes 1 2 3 4 5
g. Project was constructed following the approved schedule 1 2 3 4 5
h. Project Managers justification of schedule changes 1 2 3 4 5

Were there any lessons that would be useful for future projects?














Other Comments: (use back of form if necessary)

You might also like