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Systems Analysis and Design, 7e
Kendall & Kendall
2 Know the steps of the SDLC as they relate to HCI and how to apply them to a real system Understand what CASE tools are and how they help a systems analyst Explore other methodologies such as object-oriented systems design and prototyping Kendall & Kendall 1-2 Fuels business and can be the critical factor in determining the success or failure of a business Needs to be managed correctly Managing computer-generated information differs from handling manually produced data Kendall & Kendall 1-3 Phases in the systems development life cycle as they relate to Human-Computer Interaction (HCI) factors Computer-Aided Software Engineering (CASE) tools Kendall & Kendall 1-4 The systems development life cycle is a phased approach to solving business problems Developed through the use of a specific cycle of analyst and user activities Each phase has unique user activities Kendall & Kendall 1-5 Kendall & Kendall 1-6 The demand for analysts who are capable of incorporating HCI into the systems development process keeps increasing, as companies begin to realize that the quality of systems and the quality of work life can be improved by taking a human-centered approach at the outset of a project Kendall & Kendall 1-7 Activity: Interviewing user management Summarizing the knowledge obtained Estimating the scope of the project Documenting the results Output: Feasibility report containing problem definition and objective summaries from which management can make a decision on whether to proceed with the proposed project Kendall & Kendall 1-8 Activity: Interviewing Sampling and investing hard data Questionnaires Observe the decision makers behavior and environment Prototyping Learn the who, what, where, when, how, and why of the current system Output: Analyst understands how users accomplish their work when interacting with a computer; and begin to know how to make the new system more useful and usable. The analyst should also know the business functions and have complete information on the people, goals, data and procedure involved
Kendall & Kendall 1-9 Activity: Create data flow diagrams Complete the data dictionary Analyze the structured decisions made Prepare and present the system proposal Output: Recommendation on what, if anything, should be done Kendall & Kendall 1-10 Activity: Design procedures for data entry Design the human-computer interface Design system controls Design files and/or database Design backup procedures Output Model of the actual system Kendall & Kendall 1-11 Activity: System analyst works with programmers to develop any original software Works with users to develop effective documentation Programmers design, code, and remove syntactical errors from computer programs Document software with help files, procedure manuals, and Web sites with Frequently Asked Questions Output: Computer programs System documentation Kendall & Kendall 1-12 Activity: Test the information system System maintenance Maintenance documentation Output: Problems, if any Updated programs Documentation Kendall & Kendall 1-13 Activity: Train users Analyst plans smooth conversion from old system to new system Review and evaluate system Output: Trained personnel Installed system Kendall & Kendall 1-14 Kendall & Kendall 1-15 Maintenance is performed for two reasons Removing software errors, and Enhancing existing software Over time the cost of continued maintenance will be greater than that of creating an entirely new system. At that point it becomes more feasible to perform a new systems study Kendall & Kendall 1-16 Kendall & Kendall 1-17 Traditional systems development life cycle CASE systems development life cycle Object-Oriented Systems Analysis and Design Kendall & Kendall 1-18 CASE tools are productivity tools for systems analysts that have been created explicitly to improve their routine work through the use of automated support Reasons for using CASE tools Increasing Analyst Productivity Improving Analyst-User Communication Integrating Life Cycle Activities Accurately Assessing Maintenance Changes Kendall & Kendall 1-19 Upper CASE tools perform analysis and design Lower CASE tools generate programs from CASE design Integrated CASE tools perform both upper and lower CASE functions Kendall & Kendall 1-20 Create and modify the system design Help in modeling organizational requirements and defining system boundaries Can also support prototyping of screen and report designs Kendall & Kendall 1-21 Lower CASE tools generate computer source code from the CASE design Source code is usually generated in several languages Kendall & Kendall 1-22 Kendall & Kendall 1-23 Alternate approach to the structured approach of the SDLC that is intended to facilitate the development of systems that must change rapidly in response to dynamic business environments Analysis is performed on a small part of the system followed by design and implementation. The cycle repeats with analysis, design and implementation of the next part and this repeats until the project is complete Kendall & Kendall 1-24 Agile approach Prototyping ETHICS Project champion Soft Systems Methodology Multiview Kendall & Kendall 1-25 Information is a key resource Systems analysts deal with many types of information systems Integration of traditional systems with new technologies Roles and qualities of the systems analyst The systems Development Life Cycle CASE tools Alternatives to structured analysis and design and to the SDLC Kendall & Kendall 1-26