Account Address Validation Rules

Canadian Billing Postal Code

Field Value
Description: Validates that the account Billing Zip/Postal Code is in the correct format if Billing
Country is Canada.
Formula:
AND(
OR(BillingCountry = "CAN", BillingCountry = "CA",
BillingCountry = "Canada"),
NOT(REGEX(BillingPostalCode,
"((?i)[ABCEGHJKLMNPRSTVXY]\\d[A-Z]?\\s?\\d[A-Z]\\d)?"))
)
Error Message: Canadian postal code must be in A9A 9A9 format.
Error Location: Billing Zip/Postal Code
Billing Zip Code Is in Billing State
Field Value
Description: Validates that the account Billing Zip/Postal Code is valid by looking up the first five
characters of the value in a custom object called Zip_Code__c that contains a
record for every valid zip code in the US. If the zip code is not found in the
Zip_Code__c object, or the Billing State does not match the corresponding
State_Code__c in the Zip_Code__c object, an error is displayed.
Formula:
VLOOKUP(
$ObjectType.Zip_Code__c.Fields.City__c ,
$ObjectType.Zip_Code__c.Fields.Name ,
LEFT(BillingPostalCode,5)) <> BillingCity
Error Message: Billing Zip Code does not exist in specified Billing State.
Error Location: Billing Zip/Postal Code
US Billing Zip Code
Field Value
Description: Validates that the account Billing Zip/Postal Code is in 99999 or 99999-9999 format
if Billing Country is USA or US.
Formula:
AND(
OR(BillingCountry = "USA", BillingCountry = "US"),
NOT(REGEX(BillingPostalCode, "\\d{5}(-\\d{4})?"))
)
Note
This example uses the REGEX function; see Shipping Zip Code if you are
not familiar with regular expressions.
Error Message: Zip code must be in 99999 or 99999-9999 format.
Error Location: Billing Zip/Postal Code
Shipping Zip Code
Field Value
Description: Validates that the account Shipping Zip/Postal Code is in 99999 or 99999-9999 format if
Shipping Country is USA or blank.
Formula:
AND(
OR(ShippingCountry = "USA", ISBLANK(ShippingCountry)),
OR(
AND(LEN(ShippingPostalCode) <>5,
LEN(ShippingPostalCode) <> 10),
NOT(CONTAINS("0123456789",
LEFT( ShippingPostalCode, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 2, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 3, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 4, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 5, 1))),
AND(
LEN(ShippingPostalCode) = 10,
OR(
MID( ShippingPostalCode , 6, 1) <> "-",
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 7, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 8, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 9, 1))),
NOT(CONTAINS("0123456789",
MID( ShippingPostalCode , 10, 1)))
)
)
)
)
Note
This example interprets a blank country as US. To use this example with other countries,
remove the clause that checks the length of the country field. Also, validation rule criteria
are case sensitive, so this rule is only enforced when the country is blank or USA in all
capital letters. The rule is not enforced when the country is usa.


Error Message: Zip code must be in 99999 or 99999-9999 format.
Error Location: Shipping Zip/Postal Code
Valid Billing State (US)
Field Value
Description: Validates that the account Billing State/Province is a valid two-character
abbreviation if Billing Country is US, USA, or blank.
Formula:
AND (
Field Value
OR(BillingCountry = "US", BillingCountry="USA",
ISBLANK(BillingCountry)),
OR(
LEN(BillingState) < 2,
NOT(
CONTAINS("AL:AK:AZ:AR:CA:CO:CT:DE:DC:FL:GA:HI:ID:" &
"IL:IN:IA:KS:KY:LA:ME:MD:MA:MI:MN:MS:MO:MT:NE:NV:NH:"
&
"NJ:NM:NY:NC:ND:OH:OK:OR:PA:RI:SC:SD:TN:TX:UT:VT:VA:"
&
"WA:WV:WI:WY", BillingState)
)))
Note
This example interprets a blank country as US. To use this example with other
countries, remove the clause that checks the length of the country field. Also,
validation rule criteria are case sensitive, so this rule is only enforced when the
country is blank or USA in all capital letters. The rule is not enforced when the
country is usa.
Error Message: A valid two-letter state code is required.
Error Location: Billing State/Province
Valid Billing Province (Canada)
Field Value
Description: Validates that the account Billing State/Province is a valid two-character abbreviation if Billing
Country is CA or CAN.
Formula:
AND (
OR(BillingCountry = "CA", BillingCountry="CAN"),
OR(
LEN(BillingState) < 2,
NOT(
CONTAINS("AB:BC:MB:NB:NL:NT:NS:NU:ON:PC:QC:SK:YT",
BillingState)
)))
Error Message: A valid two-letter province code is required.
Error Location: Billing State/Province
Valid Shipping State
Field Value
Description: Validates that the account Shipping State/Province is a valid two-character abbreviation if
Shipping Country is US, USA, or blank.
Formula:
AND (
OR(ShippingCountry = "US", ShippingCountry="USA",
ISBLANK(ShippingCountry)),
OR(
LEN(ShippingState) < 2,
NOT(
CONTAINS("AL:AK:AZ:AR:CA:CO:CT:DE:DC:FL:GA:HI:ID:" &
Field Value
"IL:IN:IA:KS:KY:LA:ME:MD:MA:MI:MN:MS:MO:MT:NE:NV:NH:" &
"NJ:NM:NY:NC:ND:OH:OK:OR:PA:RI:SC:SD:TN:TX:UT:VT:VA:" &
"WA:WV:WI:WY", ShippingState)
)))
Note
This example interprets a blank country as US. To use this example with other countries,
remove the clause that checks the length of the country field. Also, validation rule criteria are
case sensitive, so this rule is only enforced when the country is blank or USA in all capital
letters. The rule is not enforced when the country is usa.
Error Message: A valid two-letter state abbreviation is required.
Error Location: Shipping State/Province
Valid Shipping Province (Canada)
Field Value
Description: Validates that the account Shipping State/Province is a valid two-character abbreviation, if
Billing Country is CA or CAN.
Formula:
AND (
OR(ShippingCountry = "CA", ShippingCountry="CAN"),
OR(
LEN(ShippingState) < 2,
NOT(
CONTAINS("AB:BC:MB:NB:NL:NT:NS:NU:ON:PC:QC:SK:YT",
ShippingState)
)))
Error Message: A valid two-letter province abbreviation is required.
Error Location: Shipping State/Province
Valid Billing Country
Field Value
Description: Validates that the account Billing Country is a valid ISO 3166 two-letter code.
Formula:
OR(
LEN(BillingCountry) = 1,
NOT(
CONTAINS(
"AF:AX:AL:DZ:AS:AD:AO:AI:AQ:AG:AR:AM:" &
"AW:AU:AZ:BS:BH:BD:BB:BY:BE:BZ:BJ:BM:BT:BO:" &
"BA:BW:BV:BR:IO:BN:BG:BF:BI:KH:CM:CA:CV:KY:" &
"CF:TD:CL:CN:CX:CC:CO:KM:CG:CD:CK:CR:CI:HR:" &
"CU:CY:CZ:DK:DJ:DM:DO:EC:EG:SV:GQ:ER:EE:ET:FK:" &
"FO:FJ:FI:FR:GF:PF:TF:GA:GM:GE:DE:GH:GI:GR:GL:" &
"GD:GP:GU:GT:GG:GN:GW:GY:HT:HM:VA:HN:HK:HU:" &
"IS:IN:ID:IR:IQ:IE:IM:IL:IT:JM:JP:JE:JO:KZ:KE:KI:" &
"KP:KR:KW:KG:LA:LV:LB:LS:LR:LY:LI:LT:LU:MO:MK:" &
"MG:MW:MY:MV:ML:MT:MH:MQ:MR:MU:YT:MX:FM:MD:MC:" &
"MC:MN:ME:MS:MA:MZ:MM:MA:NR:NP:NL:AN:NC:NZ:NI:" &
"NE:NG:NU:NF:MP:NO:OM:PK:PW:PS:PA:PG:PY:PE:PH:" &
"PN:PL:PT:PR:QA:RE:RO:RU:RW:SH:KN:LC:PM:VC:WS:" &
Field Value
"SM:ST:SA:SN:RS:SC:SL:SG:SK:SI:SB:SO:ZA:GS:ES:" &
"LK:SD:SR:SJ:SZ:SE:CH:SY:TW:TJ:TZ:TH:TL:TG:TK:" &
"TO:TT:TN:TR:TM:TC:TV:UG:UA:AE:GB:US:UM:UY:UZ:" &
"VU:VE:VN:VG:VI:WF:EH:YE:ZM:ZW",
BillingCountry)))
Error Message: A valid two-letter country code is required.
Error Location: Billing Country
Account Validation Rules
Account Number Is Numeric
Field Value
Description: Validates that the Account Number is numeric if not blank.
Formula:
AND(
ISBLANK(AccountNumber),
NOT(ISNUMBER(AccountNumber))
)
Error Message: Account Number is not numeric.
Error Location: Account Number
Account Number Length
Field Value
Description: Validates that the Account Number is exactly seven digits (if it is not blank). The
number seven is simply illustrative. You can change this to any number you like.
Formula:
AND(
ISBLANK(AccountNumber),
LEN(AccountNumber) <> 7
)
Error Message: Account Number must be seven digits.
Error Location: Account Number
Annual Revenue Range
Field Value
Description: Validates that the account Annual Revenue is not negative and does not exceed
$100 billion. This limit is designed to catch typos.
Formula:
OR(
AnnualRevenue < 0,
AnnualRevenue > 100000000000
)
Error Message: Annual Revenue cannot exceed 100 billion.
Field Value
Error Location: Annual Revenue
Number Validation Rules
Time Cards Must Total 40 Hours
Field Value
Description: Ensures that users cannot save a time card record with more than 40 hours in a
work week. This example requires five custom fields on your custom object, one for
each day of work.
Formula:
Monday_Hours__c +
Tuesday_Hours__c +
Wednesday_Hours__c +
Thursday_Hours__c +
Friday_Hours__c > 40
Error Message: Your total hours cannot exceed 40.
Error Location: Top of Page
Number Cannot Be Negative
Field Value
Description: Validates that a custom field called Hours Worked is not a negative number.
Formula:
Hours_Worked__c < 0
Error Message: Hours Worked cannot be less than zero.
Error Location: Hours Worked
Number Must Be Even
Field Value
Description: Validates that a custom field called Ark Passengers is a non-negative even number.
Formula:
OR(
Ark_Passengers__c < 0,
MOD( Ark_Passengers__c, 2) <> 0
)
Error Message: Ark Passengers must be a positive even number.
Error Location: Ark Passengers
Number Must Be Odd
Field Value
Description: Validates that a custom field called Socks Found is a non-negative odd number.
Formula:
OR(
Field Value
Socks_Found__c < 0,
MOD( Socks_Found__c, 2) = 0
)
Error Message: Socks Found must be an odd number.
Error Location: Socks Found
Number Must Be a Multiple of Five
Field Value
Description: Validates that a custom field called Multiple of 5 is a multiple of five.
Formula:
MOD( Multiple_of_5__c, 5) <> 0
Error Message: Number must be a multiple of five.
Error Location: Multiple of 5
Number Must Be an Integer
Field Value
Description: Validates that a custom field called My Integer is an integer.
Formula:
FLOOR( My_Integer__c) <> My_Integer__c
Error Message: This field must be an integer.
Error Location: My Integer
Number Must Be Between -50 and 50
Field Value
Description: Validates that a custom field called Volume is between -50 and 50.
Formula:
ABS( Volume__c) > 50
Error Message: Volume must be between -50 and 50.
Error Location: Volume
Number Range Validation
Field Value
Description: Validates that the range between two custom fields, Salary Min and Salary Max, is
no greater than $20,000.
Formula:
(Salary_Max__c - Salary_Min__c) > 20000
Error Message: Salary range must be within $20,000. Adjust the Salary Max or Salary Min values.
Error Location: Salary Max
Percentage Must Be Between Zero and 100
Field Value
Description: Validates that a custom field called Mix Pct is between 0 and 100%. Note that
percent fields are expressed divided by 100 in formulas (100% is expressed as 1;
50% is expressed as 0.5).
Formula:
OR(
Mix_Pct__c > 1.0,
Mix_Pct__c < 0.0
)
Error Message: Mix Pct must be between 0 and 100%.
Error Location: Mix Pct
Contact Validation Rules
Mailing Address Fields Are Required
Field Value
Description: Validates that the contact Mailing Street, Mailing City, and Mailing Country are
provided.
Formula:
OR(
ISBLANK( MailingStreet ),
ISBLANK( MailingCity ),
ISBLANK( MailingCountry )
)
Error Message: Mailing Street, City, and Country are required.
Error Location: Top of Page
Mailing Street Is Required
Field Value
Description: Validates that the contact Mailing Street is provided.
Formula:
ISBLANK( MailingStreet )
Error Message: Mailing Street is required.
Error Location: Mailing Street
Mailing Zip Code
Field Value
Description: Validates that the contact Mailing Zip/Postal Code is in 99999 or 99999-9999 format if
Mailing Country is USA or blank.
Formula:
AND(
OR(MailingCountry = "USA", ISBLANK(MailingCountry)),
OR(
AND(LEN(MailingPostalCode) <>5,
LEN(MailingPostalCode) <> 10),
Field Value
NOT(CONTAINS("0123456789",
LEFT( MailingPostalCode, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 2, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 3, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 4, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 5, 1))),
AND(
LEN(MailingPostalCode) = 10,
OR(
MID( MailingPostalCode , 6, 1) <> "-",
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 7, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 8, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 9, 1))),
NOT(CONTAINS("0123456789",
MID( MailingPostalCode , 10, 1)))
)
)
)
)
Note
This example interprets a blank country as US. To use this example with other countries,
remove the clause that checks the length of the country field. Also, validation rule criteria
are case sensitive, so this rule is only enforced when the country is blank or USA in all
capital letters. The rule is not enforced when the country is usa.
Tip
You can also validate zip codes using a regular expression; for an example of a formula
using a regular expression, see
Error Message: Zip code must be in 99999 or 99999-9999 format.
Error Location: Mailing Zip/Postal Code
Phone Number Has International Format
Field Value
Description: Validates that the Phone number begins with a plus sign (+) for country code. Note
that this validation rule conflicts with the ten-digit rule.
Formula:
LEFT(Phone, 1) <> "+"
Error Message: Phone number must begin with + (country code).
Error Location: Phone
US Phone Number Has Ten Digits
Field Value
Field Value
Description: Validates that the Phone number is in (999) 999-9999 format. This works by using
the REGEX function to check that the number has ten digits in the (999) 999-9999
format.
Formula:
NOT(REGEX(Phone, "\\D*?(\\d\\D*?){10}"))
Error Message: US phone numbers should be in this format: (999) 999-9999.
Error Location: Phone
Date Validation Rules
Date Must Be a Weekday
Field Value
Description: Validates that the value of a custom date field is a weekday (not Saturday or
Sunday).
Formula:
CASE(MOD( My_Date__c - DATE(1900, 1, 7), 7),
0, 0,
6, 0,
1) = 0
Error Message: Date must be a weekday.
Error Location: My Date
Date Must Be a Weekend Day
Field Value
Description: Validates that the value of a custom date field is a Saturday or Sunday.
Formula:
CASE( MOD( My_Date__c - DATE(1900, 1, 7), 7),
0, 1,
6, 1,
0) = 0
Error Message: Date must be a weekend day.
Error Location: My Date
Date Must Be in the Current Month
Field Value
Description: Validates that a custom date field contains a date within the current month and
year.
Formula:
OR (
YEAR( My_Date__c ) <> YEAR ( TODAY() ),
MONTH( My_Date__c ) <> MONTH ( TODAY() )
)
Error Message: Date must be in the current month.
Field Value
Error Location: My Date
Date Must Be in the Current Year
Field Value
Description: Validates that a custom date field contains a date within the current year.
Formula: YEAR( My_Date__c ) <> YEAR ( TODAY() )
Error Message: Date must be in the current year.
Error Location: My Date
Date Must Be the Last Day of the Month
Field Value
Description: Validates whether a custom field called My Date is the last day of the month. To do
this, it determines the date of the first day of the next month and then subtracts 1
day. It includes special case logic for December.
Formula:
DAY(My_Date__c) <>
IF(Month(My_Date__c)=12, 31,
DAY(DATE(YEAR(My_Date__c),MONTH(My_Date__c)+1,1) - 1))
Error Message: Date must be the last day of the month.
Error Location: My Date
Date Must Be Within One Year of Today
Field Value
Description: Validates whether a custom field called Follow-Up Date is within one year of todays
date. This example assumes a 365 day year. (It does not handle leap years.)
Formula:
Followup_Date__c - TODAY() > 365
Error Message: Follow-Up Date must be within one year of today.
Error Location: Follow-Up Date
Day of Month Cannot Be Greater Than 15
Field Value
Description: Validates that a custom field called Begin Date contains a date in the first 15 days of
the specified month.
Formula:
DAY( Begin_Date__c ) > 15
Error Message: Begin Date cannot be after the 15th day of month.
Error Location: Begin Date
End Date Cannot Be Before Begin Date
Field Value
Description: Validates that a custom field called End Date does not come before another custom
field called Begin Date.
Formula:
Begin_Date__c > End_Date__c
Error Message: End Date cannot be before Begin Date.
Error Location: Begin Date
Expiration Date Cannot Be Before Close Date
Field Value
Description: Validates that a custom field called Expiration Date does not come before Close
Date.
Formula:
Expiration_Date__c < CloseDate
Error Message: Expiration Date cannot be before Close Date.
Error Location: Expiration Date
Opportunity Management Validation Rules
Conditionally-Required Field Based on Opportunity Stage
Field Value
Description: Validates that a custom field called Delivery Date is provided if an opportunity has
advanced to the Closed Won or Negotiation/Review stage.
Formula:
AND (
OR (
ISPICKVAL(StageName, "Closed Won"),
ISPICKVAL(StageName, "Negotiation/Review")),
ISBLANK(Delivery_Date__c)
)
Error Message: Delivery Date is required for this stage.
Error Location: Delivery Date
Close Date Cannot Be Prior to Current Month
Field Value
Description: Validates that the Close Date of an opportunity is not within a month prior to the
current month. Note the use of ISNEW and ISCHANGED in this formula to ensure
the condition is only checked when the opportunity is being created or the Close
Date field is modified subsequently.
Formula:
AND(
OR (
ISNEW(),
Field Value
ISCHANGED( CloseDate )),
CloseDate < DATE( YEAR(TODAY()), MONTH(TODAY()), 1) )
Error Message: Close Date cannot be prior to current month.
Error Location: Close Date
Close Date Must Be a Future Date
Field Value
Description: Ensures that users do not change the Close Date of an opportunity to a day in the past.
Formula:
CloseDate < TODAY()
Error Message: Close Date cannot be a day in the past.
Error Location: Close Date
Discounts on Opportunities
Field Value
Description: Validates that a custom discount percent field is between 0 and 40%.
Formula: OR(Discount_Rate__c < 0, Discount_Rate__c > 0.40)
Error Message: The Discount Rate must not exceed 40%.
Error Location: Discount Rate
High-Value Opportunity Must Be Approved Before Closed
Field Value
Description: Opportunities with amounts greater than $50,000 require that a custom checkbox
field called Approved is checked in order to change the stage to Closed Won or
Closed Lost. To automate this, set field-level security on the Approved checkbox so
that it can only be checked via a custom approval process (Enterprise Edition or
Unlimited Edition).
Formula:
AND(
OR(
ISPICKVAL(StageName,"Closed Won"),
ISPICKVAL(StageName,"Closed Lost")),
(Amount > 50000),
NOT(ISPICKVAL(Approval_Status__c ,"Approved")))
Error Message: All high-value opportunities must be approved for closure. Click the Request Close
button.
Error Location: Top of Page
Opportunity Amount Cannot Exceed $10 Million
Field Value
Field Value
Description: Validates that opportunity Amount is positive and no more than $10 million. This
limit is designed to catch typos.
Formula:
OR(
Amount < 0,
Amount > 10000000
)
Error Message: Amount cannot exceed $10 million.
Error Location: Amount
Opportunity Check for Products
Field Value
Description: Validates that an opportunity has at least one opportunity product before users can save a
change to an opportunity.
Formula:
NOT(OR(ISNEW(),HasOpportunityLineItem))
Error Message: You must add products to this opportunity before saving.
Error Location: Top of Page
Opportunity Must Have Products if Beyond Needs Analysis Stage
Field Value
Description: Validates that an opportunity has opportunity products before the Stage can move
beyond Needs Analysis.
Formula:
AND (
CASE( StageName,
"Value Proposition", 1,
"Id. Decision Makers", 1,
"Perception Analysis", 1,
"Proposal/Price Quote", 1,
"Negotiation/Review", 1,
"Closed Won", 1,
0) = 1,
NOT(HasOpportunityLineItem)
)
Error Message: Opportunity products are required to advance beyond the Needs Analysis stage.
Error Location: Top of Page
Opportunity Name Format
Field Value
Description: Validates that an opportunity contains a hyphen as a way of enforcing an [Account]
- [Amount] opportunity naming convention.
Formula:
FIND( " - ", Name ) = 0
Field Value
Error Message: Opportunity Name should use [Account] - [Amount] format.
Error Location: Opportunity Name
Prevent Sales Reps from Moving Opportunity Stage Backwards
Field Value
Description: Prevent sales reps from changing opportunity Stage backwards to specific values,
once they have accepted the opportunity via a custom approval process. The
approval process sets the custom Accepted Flag checkbox to True.
Formula:
AND(
Accepted_Flag__c,
OR ( ISPICKVAL( StageName, "Stage 1"), ISPICKVAL(
StageName, "Stage 2"))
)
Error Message: Invalid stage for accepted opportunity.
Error Location: Stage
Probability Must Be 100% for Won Opportunities
Field Value
Description: Validates that the probability of a won opportunity is properly set to 100%. This is
useful for data cleanliness and reporting purposes.
Formula:
AND (
ISPICKVAL( StageName, "Closed Won"),
Probability <> 1)
Error Message: Probability must be 100% for won opportunities.
Error Location: Probability
Probability Must Be Zero for Lost Opportunities
Field Value
Description: Validates that the probability of a lost opportunity is properly set to zero. This is
useful for data cleanliness and reporting purposes.
Formula:
AND (
ISPICKVAL( StageName, "Closed Lost"),
Probability <> 0)
Error Message: Probability must be 0% for lost opportunities.
Error Location: Probability
Project Start Date
Field Value
Description: Validates that a field is conditionally required based on the values of other fields. Use this
validation formula to ensure that users include a Project Start Date for an opportunity that
Field Value
is closed/won.
Formula:
AND(ISPICKVAL(StageName, "Closed Won"),
ISNULL(Project_Start_Date__c))
Error Message: Project start date is required for won opportunities.
Error Location: Project Start Date
Quote Validation Rules
Display Error if Quote Line Item Discount Exceeds 40%
Field Value
Description: Shows an error if a quote line item's discount exceeds 40%.
Formula:
Discount > .40
Error Message: The discount on this quote line item cannot exceed 40%.
Error Location: Discount on quote
Call Center Validation Rules
Conditionally Require Description When Case Reason is Other
Field Value
Description: Validates that a custom field called Other Reason contains a value if a case has a
Case Reason of Other.
Formula:
AND(
ISPICKVAL( Reason, "Other" ),
ISBLANK(Other_Reason__c)
)
Error Message: Description of Other Reason is required.
Error Location: Other Reason
Prevent Open Cases from Being Reset to New
Field Value
Description: If a case is already open, prevents the Status from being changed back to New.
Formula:
AND(
ISCHANGED( Status ),
NOT(ISPICKVAL(PRIORVALUE( Status ), "New")),
ISPICKVAL( Status, "New")
)
Error Message: Open case Status cannot be reset to New.
Error Location: Status
Restrict Status of Re-Opened Cases
Field Value
Description: Validates that the case Status is Re-opened when a closed case is opened again.
Formula:
AND(
ISCHANGED( Status ),
OR(
ISPICKVAL(PRIORVALUE( Status ), "Closed"),
ISPICKVAL(PRIORVALUE( Status ),
"Closed in SSP")),
NOT( ISPICKVAL( Status, "Re-Opened"))
)
Error Message: Closed case can only be changed to Re-opened.
Error Location: Status
Prevent Case Milestone Completion After Cases Are Closed
Field Value
Description: Validates that a milestone's Completion Date can't occur after the case's Status is
Closed.
Formula:
Case.IsClosed = true
Error Message: You can't complete a milestone after a case is closed.
Error Location: Top of Page
Prevent Case Milestone Completion Before Case Creation Dates
Field Value
Description: Validates that the milestone's Completion Date has occurred after the case's
Date/Time Opened.
Formula:
CompletionDate >= Case.CreatedDate &&
CompletionDate <= Case.ClosedDate
Error Message: The milestone Completion Date must occur after the date the case was created and
before the case was closed.
Error Location: Top of Page
User, Role, and Profile Validation Rules
Discount Percent Does Not Exceed Role-Based Limit
Field Value
Description: Validates that a custom field on opportunities called Discount Percent does not
exceed a maximum value that varies depending on the users role. The default
maximum is 15%.
Formula:
Discount_Percent__c >
VLOOKUP($ObjectType.Role_Limits__c.Fields.Limit__c,
Field Value
$ObjectType.Role_Limits__c.Fields.Name,
$UserRole.Name)
Error Message: Discount (%) exceeds limit allowed for your role.
Error Location: Discount Percent
Expense Amount Does Not Exceed User's Max Allowed Expense
Field Value
Description: Validates a custom field called Expense Amount against a custom user field called
Max Allowed Expense.
Formula:
Expense_Amount__c > $User.Max_Allowed_Expense__c
Error Message: Amount cannot exceed your maximum allowed expense.
Error Location: Expense Amount
Only Record Owner Can Change Field
Field Value
Description: Ensures that only the record owner can make changes to a custom field called
Personal Goal.
Formula:
AND(
ISCHANGED( Personal_Goal__c ),
Owner <> $User.Id
)
Error Message: Only record owner can change Personal Goal.
Error Location: Personal Goal
Only Record Owner or Administrator Can Change Field
Field Value
Description: Ensures that a user can make changes to a custom field called Personal Goal only
if the user is the record owner or has a custom profile of Custom: System Admin.
Formula:
AND(
ISCHANGED( Personal_Goal__c ),
Owner <> $User.Id,
$Profile.Name <> "Custom: System Admin"
)
Note
$Profile merge fields are only available in Enterprise, Unlimited, and Developer
Editions.
Error Message: Only record owner or administrator can change Personal Goal.
Error Location: Personal Goal
Opportunity Close Date Can Only Be Back-Dated by Administrator
Field Value
Description: Validates that the Close Date of an opportunity does not fall prior to the current
month, except for users who have a custom profile called Custom: System Admin.
Formula:
AND(
OR (
ISNEW(),
ISCHANGED( CloseDate )),
CloseDate < DATE( YEAR(TODAY()), MONTH(TODAY()), 1),
$Profile.Name <> "Custom: System Admin"
)
Note
$Profile merge fields are only available in Enterprise, Unlimited, and Developer
Editions.
Error Message: Close Date cannot be prior to current month.
Error Location: Close Date
Cross Object Validation Rules
Discounts Must Be Within Range
This example consists of three validation rules on opportunity products. The examples below work together to help
you manage discount amounts for products and require a custom percent field on opportunity products called Line
Discount. The examples below also require you to use price books and customize the Product Family field to include
the following values: Software, Consulting, and Training.
Software Discounts
Field Value
Description: Prevents users from saving software products with a discount over 10 percent.
Formula:
AND(Line_Discount__c > 0.10, ISPICKVAL(Product2.Family,
"Software"))
Error
Message:
The discount must be 10% or less for software products.
Error Location: Line Discount
Consulting Discounts
Field Value
Description: Prevents users from saving consulting products with a discount over 15 percent.
Formula:
AND(Line_Discount__c > 0.15, ISPICKVAL(Product2.Family,
"Consulting"))
Error
Message:
The discount must be 15% or less for consulting products.
Error
Location:
Line Discount
Training Discounts
Field Value
Description: Prevents users from saving training products with a discount over 20 percent.
Formula:
AND(Line_Discount__c > 0.20, ISPICKVAL(Product2.Family,
"Training"))
Error
Message:
The discount must be 20% or less for training products.
Error Location: Line Discount
Prevent Changing Opportunity Products on Closed Opportunities
This example consists of two validation rules: one on opportunity products and another on opportunities.
Field Value
Description: Prevents users from editing opportunity products after an opportunity is closed. Create the following
validation rule example on opportunity products.
Formula:
OR(ISPICKVAL(Opportunity.StageName, "Closed Won"),
ISPICKVAL(Opportunity.StageName, "Closed Lost"))
Error
Message:
Cannot change opportunity products for closed opportunities.
Error
Location:
Top of Page
The following validation rule is on opportunities.
Field Value
Description: Prevents users from deleting opportunity products after an opportunity is closed. Create the following
validation rule example on opportunities. It uses a custom roll-up summary field on opportunities that
counts the number of opportunity products on an opportunity.
Formula:
AND(OR(ISPICKVAL(StageName, "Closed Won"), ISPICKVAL(StageName,
"Closed Lost")), Number_of_Line_Items__c <
PRIORVALUE(Number_of_Line_Items__c) )
Error
Message:
Cannot delete opportunity products for closed opportunities.
Error
Location:
Top of Page
Prevent Saving a Case When Account Does Not Have Support
Field Value
Description: Prevents users from saving a case for an account that does not have support. This example assumes
you have a custom checkbox field on accounts called Allowed Support that tracks if the account has
support.
Formula:
Account.Allowed_Support__c = FALSE
Error
Message:
Unable to create cases for this account because it is not signed up for support.
Field Value
Error
Location:
Top of Page
Prevent Saving a Case When Contact is No Longer with the Company
Field Value
Description: Prevents users from saving an open case associated with a contact that is no longer with the
company. This example uses a custom checkbox field on contacts called No Longer With Company.
Formula:
AND(Contact.Not_Longer_With_Company__c,
NOT(IsClosed))
Error
Message:
Unable to save this case because the related contact is no longer with the company. To continue,
choose another contact.
Error
Location:
Contact Name
Community Validation Rules
Preventing Offensive Language in Questions
Field Value
Description: Prevents users from entering offensive language in the Title and Description fields
when asking a question.
Formula:
OR(CONTAINS(Title, 'darn'), CONTAINS(Body, 'darn'))
Error Message: Question title or description contains offensive language.
Preventing Offensive Language in Replies
Field Value
Description: Prevents users from entering offensive language when replying to a question.
Formula:
OR(CONTAINS(Body, 'darn'), CONTAINS(Body, 'dang'))
Error Message: Reply contains offensive language.
Preventing Offensive Language in Ideas
Field Value
Description: Prevents users from entering offensive language in the Title and Description fields
when posting an idea.
Formula:
OR(CONTAINS(Title, 'darn'), CONTAINS(Body, 'darn'))
Error Message: Idea title or description contains offensive language.
Preventing Offensive Language in Idea Comments
Field Value
Description: Prevents users from entering offensive language when posting a comment.
Formula:
OR(CONTAINS(CommentBody , 'darn'),
CONTAINS(CommentBody, 'dang'))
Error Message: Comment contains offensive language.
Other Validation Rules
Allow Number to Be Increased but Not Decreased
Field Value
Description: Allows a custom field called Commit Amount to be increased but not decreased
after initial creation. This rule uses the PRIORVALUE() function to compare the
updated value of the field to its value prior to update.
Formula:
PRIORVALUE(Commit_Amount__c) > Commit_Amount__c
Error Message: Commit Amount cannot be decreased.
Error Location: Commit Amount
California Driver's License
Field Value
Description: Ensures that a custom field called Drivers License is in the correct A9999999 format
when the Mailing State is CA.
Formula:
AND(
MailingState = "CA",
NOT(REGEX(Drivers_License__c, "([A-Z]\\d{7})?"))
)
Error Message: Invalid California driver's license format.
Error Location: Drivers License
Force Users to Check I Accept Terms to Enter Certain Values
Field Value
Description: Uses a checkbox labeled I accept terms to force the user to select a checkbox in
order to enter a value called Number of Days that exceeds their Paid Time Off
(PTO) balance available.
Formula:
AND(
NOT( I_accept_terms__c ),
Number_of_Days__c > $User.PTO_Balance__c
)
Error Message: Request will cause a negative PTO balance. You must accept Negative PTO
Balance terms.
Error Location: I accept terms
Prohibit Changes to a Field After It Has Been Saved
Field Value
Description: Prevents users from changing a custom field called Guaranteed Rate after it has
been saved initially.
Formula:
AND(
NOT( ISNEW() ),
ISCHANGED( Guaranteed_Rate__c )
)
Error Message: Guaranteed Rate cannot be changed.
Error Location: Guaranteed Rate
Social Security Number Format
Field Value
Description: Validates that a custom text field called SSN is formatted in 999-99-9999 number
format (if it is not blank). The pattern specifies:
Three single digits (0-9):\\d{3}
A dash
Two single digits (0-9):\\d{2}
A dash
Four single digits (0-9):\\d{4}
Formula: NOT(
OR(
ISBLANK(Social_Security_Number__c),
REGEX( Social_Security_Number__c , "[0-9]{3}-[0-9]{2}-
[0-9]{4}")
)
)
Error Message: SSN must be in this format: 999-99-9999.
Error Location: SSN
Valid Currency
Field Value
Description: Validates selected currency against an explicit subset of active currencies in your
organization using the Currency picklist. Use this example if you only allow some of
the active currencies in your organization to be applied to certain types of records.
Formula:
CASE(CurrencyIsoCode,
"USD", 1,
"EUR", 1,
"GBP", 1,
"JPY", 1,
0) = 0
Field Value
Error Message: Currency must be USD, EUR, GBP, or JPY.
Error Location: Currency
Valid Credit Card Number
Field Value
Description: Validates that a custom text field called Credit_Card_Number is formatted in 9999-
9999-9999-9999 or 9999999999999999 number format when it is not blank. The
pattern specifies:
Four digits (0-9) followed by a dash: \\d{4}-
The aforementioned pattern is repeated three times by wrapping it in () {3}
Four digits (0-9)
The OR character (|) allows an alternative pattern of 16 digits of zero through
nine with no dashes: \\d{16}
Formula: NOT( REGEX( Credit_Card_Number__c , "(((\\d{4}-
){3}\\d{4})|\\d{16})?"))
Error Message: Credit Card Number must be in this format: 9999-9999-9999-9999 or
9999999999999999.
Error Location: Credit Card Number
Valid IP Address
Field Value
Description: Ensures that a custom field called IP Address is in the correct format, four 3-digit
numbers (0-255) separated by periods.
Formula:
NOT(
REGEX( IP_Address__c,
"^((25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.)
{3}(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)$" ))
Error Message: Error: IP Address must be in form 999.999.999.999 where each part is between 0
and 255.
Error Location: IP Address
Website Extension
Field Value
Description: Validates a custom field called Web Site to ensure its last four characters are in an
explicit set of valid website extensions.
Formula:
AND(
RIGHT( Web_Site__c, 4) <> ".COM",
RIGHT( Web_Site__c, 4) <> ".com",
RIGHT( Web_Site__c, 4) <> ".ORG",
Field Value
RIGHT( Web_Site__c, 4) <> ".org",
RIGHT( Web_Site__c, 4) <> ".NET",
RIGHT( Web_Site__c, 4) <> ".net",
RIGHT( Web_Site__c, 6) <> ".CO.UK",
RIGHT( Web_Site__c, 6) <> ".co.uk"
)
Error Message: Web Site must have an extension of .com, .org, .net, or .co.uk.
Error Location: Web Site