This document provides instructions for programming various features on an NEC UX5000 phone system, including:
1. Assigning digital and analog extensions to ports, setting extension names and features, and configuring DID tables.
2. Configuring voicemail boxes, call forwarding settings, and other phone functions.
3. Setting up voicemail-to-email integration and fax-to-email routing through the voicemail system.
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Programming The NEC UX5000
This document provides instructions for programming various features on an NEC UX5000 phone system, including:
1. Assigning digital and analog extensions to ports, setting extension names and features, and configuring DID tables.
2. Configuring voicemail boxes, call forwarding settings, and other phone functions.
3. Setting up voicemail-to-email integration and fax-to-email routing through the voicemail system.
Download as TXT, PDF, TXT or read online on Scribd
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Programming the UX5000 NEC phone system
Try to match suites when we can
700-799 dig ext 600-710 dig ext 510-599 dig exi 300-399 analog ext 400-499 virtuals 500-504 voicemail (grp 64) DID tables DAY 1-399 NIGHT 400-799 ***************************************************************** NOTE: Comphax broke defaults, must have None Option one now. Also, must clear the keys on the phone as they default to pickup like a reception person ***************************************************************** NEC SYSTEM LOGIN Click "System data" HARD EXT 1102 Assign ext to port (digital and alanog) VIRTUAL EXT 1104 Assign ext to virtual port EXT NAME 1501 Put their name, ALSO ON Analog you want automatic truck seizure (auto 9) SINGLE LINE (Analog) 1503 analog must have terminal type "special" DID TABLES 2211 set name here too CW check on 001 and 401 OUTPULSE 2113 CALL FWD INTERNAL 2409 works w/ virtuals forward to voicemail immediate for no reception to 500 CALL FWD OFF PREMISE 2409 works w/ virtuals also PHONE FUNC KEYS 1507 *03 VIRTUAL KEY (call coverage) 01 DSS key (3003 can see the line but not pick it up) RING ON KEY A KEY 1509 OFF PREM CALL FWD ON PHONE 1514 10=#70 01=#71 - 09=#79 fwd is *46 9 number # cancel fwd *46 77 inskin voicemail xxx *08 blank is require cap key DSS keys 3003 Setup keys on console TRUNK GROUP (PRI FOR DID 2102 1 = Winstream 2 = Comcast OUTPULSE) ----------------------------------------------------------- "UXMAIL" VMAIL machine 192.168.0.22 or 207.203.36.251 Click ADMIN and enter "password" in CAPS mailbox option add to add mailbox option edit to edit use the MOVE TO button to get to the mailbox (set limit to 32 message and add their name) mailbox option delete to remove ----------------------------------------------------------- VOICEMAIL to EMAIL "UXMAIL" VMAIL machine Click ADMIN and enter "password" in CAPS mailbox add enter new box number mailbox edit move to their number click the email tab email integration YES email name their EMAIL ADDRESS SMTP server mail. SMTP port 25 APPLY ----------------------------------------------------------- FAX TO EMAIL in VOICEMAIL MACHINE *** (NEWER NOTE: Marcie and I found you have to make a 3xx voicemail or 4xx box for the fax to email DID otherwise the box fills up and no more faxes email through. Also, you must set MESSAGE RETENTION to 1, not indefinate. (NEW NOTE: You need a mailbox for email settings and the 200 table will use that to route the F2E, make a 2?? email for call routing and database entry the same and FAX2/ext (4??, 3?? CAN NOT USE 6xx) (OLD NOTE: A user must have an existing "voicemail box" for their analog line extension (office that has a fax machine to send) or "mailbox" for a virtual if they do not send faxes. See 327/227 for analog out (Annette) fax and 462/262 (Laverna) for incoming only, also the email) login the mail system in mailbox option add, add a new mailbox (range 201-299 match suite) APPLY in mailbox edit move to the (200-299) box set the type to "CALL ROUTING" APPLY click TAB "CALL HANDLER in 2?? mailbox" set TIME LIMIT FOR DIAL=0 DIAL ACTION TABLE to match the (201-299) PLAY DEF=NO APPLY click little DATABASE EYEBALL (magnifier for action table) set TO at the bottom to FAX2 and the real mailbox 3?? or 4?? (their real voicemail box, use suite number when you can, also match dial action table 2??, etc) number 9 must be HUP "HANG UP" APPLY CLOSE LOGOUT FAX TO EMAIL in PHONE SYSTEM login the phone system 2211 DID table and find their DID or add it (DO DAY AND NIGHT TABLES) in TARGET # 500@2?? (500 is voicemail extension, 2?? is the action table) set then NAME Joe's Vfax? CW uncheck APPLY setup email in the 4?? ??? mailbox ---------------------------------------------------------------- DIFFERENT THEMES and their CODE ---------------------------------------------------------------- To add an digital ext 1102 setup the port (you can use check key at the phone or search) 1501 name on the phone (will show on the phone) 2113 setup the number they are to outpulse on the remote caller-is To add an analog ext for a fax 1102 setup the port (you can use check key at the phone or search) 1501 name on the phone (for documention), select direct trunk access 1503 set "terminal type" to special to handle tones 2211 setup DID day and night routing to ext #(assumes the are in the DID table) 2113 setup the number they are to outpulse on the remote caller-is To add a virtual, route to front desk during the day, vmail after hours 1104 Add 2 new vext in 2 empty vports for a vmailext and vextfwd 1501 Name the virtuals 2211 setup DID day 600 and night routing to vmailext# 2406 ** To forward vmailext direct (immediate) to voicemail after hours forward immediate 2407 ** To forward vext to off premise Create vmailbox To add a virtual direct to voicemail day and night 1104 Add new vext in empty vport for a vmailext 1501 Name the virtual 2211 setup DID day and night routing to ext# 2406 ** To forward vmailext direct (immediate) to voicemail after hours forward immediate Create vmailbox To add a voicemail box mailbox option add enter the vmailbox number and apply To delete a voilcemail box mailbox option delete enter the vmailbox number and apply To limit message to 32 in the voicemail and apply mailbox option edit change the message limit and apply ---------------------------------------------------------------- VOICEMAIL TREE ---------------------------------------------------------------- IN PHONE SYSTEM Pick the main virtual number and virtuals for forwards from the tree (caller ID and ISDN checked ON) Set names and 2409 call forwards off premise or internal (the main ext is to be call fwd to 500 VMAIL) Set DID to route to main ext. 2211 (example, you can look at 384 and 385-390 True Path Wireless) Then IN VOICEMAIL ADD MAIN MAILBOX 384 in this case Change to type CALL ROUTING CALL HANDLING change PLAY DEF MSG to NO click "DIAL ACTION TABLE" from the side menu MOVE TO until you find an empty one (4 was 384/truepathwireless) <------------ ---------------------- set 0 key to main ext 384, set TO to main ext (384 as well), then 1-9 to the vir tuals | then MAILBOX edit MAIN EXT (384), set Dial action table to # (4 in this case) <-----------------