Crystal Programmers Guide

S. N. Electrotalk Industries 1
PROGRAMMERSGUI DE
To prevent unauthorised users fromreprogramming the
system, a four digit password has been set in the system
which your dealer will disclose to you. This password
should be kept confidential to prevent misuse of the
facilities. To reprogramme any facility:
+ Dial password (by default it is 890000).
& After 5secs, you shall get acceptance beeps.
Now, youcanprogrammeinrequiredfacilities. If youmake
any mistake while programming, simply disconnect and
start again (You need not dial in password again). Once
your programmingis complete
Dial
+ 0
to comeout of programmingmode.
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S. N. Electrotalk Industries 2
1. CHANGI NG PASSWORD
1.1Programmers
To set newpassword:
+ Dial old password
Youshall getC.A.T.
+ Dial 891XXXX
Where XXXX is anyfour digit code.
Youshall againgetC.A.T.
The newpasswordis now89XXXX
NOTE:
The default passwordis 890000
1.2Users
+ 892XXXX
XXXX =Newpassword
Default users password is 89 1111
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S. N. Electrotalk Industries 3
2. CLEARI NG ENTI RE MEMORY
To wipe out the entire memory & load the system with
defaultsettings,
Dial
+ 89+password
Youshall getCAT. Now,
Dial
+ 96+password
The systemshall restart again.
This operationdoes not clear STDcode table andprinter
buffer.
In case one forgets the main password, then proceed as
follows :
Switch off thesystem. Changeposition of jumper cap
(near thebattery). Wait for 10sec.
Shift the cap to original position.
Switch ON the system.
Nowpasswordshall revert backto"0000". After switching
'ON' the system,
Dial
+ 89+0000
After getting C.A.T,
Dial
+ 96+0000
Thesystemshall restart. Now, dial passwordandproceed
withprogramming.
NOTE :
Wheneveryouareinstallinganewsystemorafterclearing
thememorybyshiftingthejumper cap, itis veryimportant
to give a memory clear by '96 0000' or else the system
shall malfunction.
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S. N. Electrotalk Industries 4
2.1ClearingFeaturesof aParticular Extn.
Following features of a particular extn. can be cleared
witha single command
Autocall back
Call forward
Followme
Alarms
Dynamic lock
Hotline
Toclear abovefeatures,
Dial
+ 863+Extn. number
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S. N. Electrotalk Industries 5
3. SETTI NGTI ME/DATE
Tosettime/date,
Dial
+ 82DateMonth Year Day HR MN.
Where Day = 1 for Sun
7 for Sat
Year = 01 for 2001
02 for 2002
HR MN = Time in24hour format
Example: Toset 2.05P.M., 1st J une, Thursday2001,
Dial
+ 8201060151405
4. CLASSOF SERVI CE
To programmeanextensionfor ISD/STDor local dialing
Dial
+ 94Extn XY
Where X (Daymode) = 1for ISD
2for STD
3for Local
4for Intercom
Y (Night mode) = 1for ISD
2for STD
3for Local
4for Intercom
Indefault, all extensions areinlevel 33.
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S. N. Electrotalk Industries 6
5. ROUND ROBI N
Toset extensions intheroundrobingroup,
Dial
+ 92Y XX XX XX XX XX (DAY)
Where Y = J N. no. 1for 61, 2for 62...
XX = 5extnnos
+ 93Y XX XX XX XX XX (NIGHT)
Where Y = J n. no. 1for 61, 2for 62...
XX = 5extnnos
Default settings
A) Expandablesystem, for all junctions
Day/Night Mode : 201, 202, 203, 204, 205
B) 412system, for all junctions
Day/Night Mode : 21, 22, 23, 24, 26
C) 206/308system,
Day/Night- 61-21, 22, 23, 24, 21
62-22, 23, 24, 21, 22
63-23, 24, 21, 22, 23
6. BULK PROGRAMMI NG
In expandable systems, if all junctions/extn. are to be
programmedwithsameparameters, thenonecanuse' '
insteadof individual jn./extn. numbers.
For example :
1) If all extensions areto begivenSTDdialingfacility,
+ Dial 94 22
Now, if any one or two extns. are to be with different
parameters thenthesecanbeprogrammedseperately.
2) To set all junctions as round-robin on 202, 203, 206,
207, 207,
+ Dial 92 202203206207207
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S. N. Electrotalk Industries 7
7. TONE / PULSE
To set a junctionfor tone/pulsedialingmode,
Dial
+ 90XY
Where X = J n. No. 1for 61...
Y = 1for Pulse
2forTone
Indefault, all jns. areinpulsedialingmode.
8. TRUNK GROUPI NG
Two trunk groups are possible whichcanbe accessedby
code"0" and"5". ToprogrammeaJ n. inanyorbothgroups,
Dial
+ 91XYZ
Where X = J unctionnumber
Y = 1if J nis to be in"0" group
2if J nis not to be in"0" group
Z = 1if J nis to be in"5" group
2if J nis not to be in"5" group
+ Example :
To set 61/62in'0' groupand63in'5' group, programme
91112(for J n. 1inonly"0" group)
91212(for J n. 2inonly"0" group)
91321(for J n. 3inonly"5" group)
Indefault, all junctions are inboth'0' and'5' group.
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S. N. Electrotalk Industries 8
9. CLI EXTENSI ON
If you install a CLI telephone on any extn., you can avail
followingthreefeatures
A) Callingextn. number display.
B) Amountof call after goingONHOOK (infixedsystems
only)
C) CLI numberofthecallerduringanincomingcall (provided
the CLI interface unit is attached)
D) This CLI number is also shownonthe extn. onwhich
the call is transferred(infixedsystems only)
If you are connecting a CLI telephone instrument on any
extn., youshall havetoprogrammethat extn. for CLI.
For this,
Dial
+ 27Extn. No. XYZ
Where X =Callingextn. number display
Y =Number displayduringroundrobinring
Z=Number displayduringtransferedcall
1=For displayON
2=For displayOFF
Toenableanextn. for all threedisplays,
Dial
+ 27Extn. No. 111
Toenableall extns. for CLI,
Dial
+ 27 111
Indefault, all extn. aredisabledfor CLI.
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S. N. Electrotalk Industries 9
10. FEATURE GROUP
Followingfeatures areavailableinthePigeonsystem
Featurename : Featurenumber
Internal dialing : 00
Call hold+Call park : 01
Call transfer : 02
Conference : 03
Call pickup : 04
Hotoutwarddialing : 05
Dynamic lock : 06
Alarms : 07
Call forward : 08
Call followme : 09
Autocall back : 10
Interrupt+barge-in : 11
Monitor : 12
Trunkreservation : 13
Autoredial-lowpriority : 14
Autoredial-highpriority : 15
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Following10combinations of features arepossible
To allot a particular groupto anyextn
Dial
+ 31ExtnNo +XY
Where X = Daygroupcode
Y = Night groupcode
Indefault theextns areingroupno. 66
10.1ChangingFeatureGroupTable
Youcanchangethefeatures allotedtoanygroup.
Tochange,
+ Dial
25-X-F00-F01-F02...............F15
Where X = Groupnumber
F00-F15 = Featurenumber
1 = Toenablefeature
2 = Todisablefeature
FeatureNo. 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
Group #0 N N N N N N N N N N N N N N N N
Group #1 Y N N N N N N N N N N N N N N N
Group #2 Y Y Y N Y N N N N N N N N N N N
Group #3 Y Y Y N Y Y Y N N N Y N N N N N
Group #4 Y Y Y N Y Y Y Y N N Y N N N N N
Group #5 Y Y Y N Y Y Y Y Y Y Y N N N Y N
Group #6 Y Y Y N Y Y Y Y Y Y Y Y N N Y N
Group #7 Y Y Y Y Y Y Y Y Y Y Y Y N Y Y Y
Group #8 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Group #9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
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S. N. Electrotalk Industries 11
For Example :
To allot feature no. 2,7and8to groupnumber 5,
Dial
+ 25-5-2-2-1-2-2-2-2-1-1-2-2-2-2-2-2-2
Inthis way, all '9' groups canbe programmedfor different
features.
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S. N. Electrotalk Industries 12
11. TO SET AUTO DAY NI GHT CHANGE OVER
TI MI NGS
Dial
+ 83Day HH MM(D) HH MM(N)
Where HH MM(D) = Time for systemto come
indaymode
HH MM(N) = Time for systemto come
innight mode
DAY = Dayof the week.
SUN =1
SAT =7
Default timingfor all sevendays :
0900 For systemto come indaymode.
1800 For systemto come innight mode.
12. SELECTI VE TRUNK ACCESS
An extensioncanbeprogrammedtoaccess onlyselective
junction numbers. To programme an extension for the
selectivejunctions only,
Dial
+ 801Extn. number +J n +J n....#
Example : To allowJ n1&3to extn23,
Dial
+ 8012313#
Indefault, all extns canaccess all trunks.
13. TOCLEAR DYNAMI C LOCK
Toopendynamic lockof anyextn, andclear thepassword
to default of 1111,
Dial
+ 862Extn. number
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S. N. Electrotalk Industries 13
14. FLASH TI MI NG
Eachextensioncanbeprogrammedtohaveits ownhook
flash timings, as per the flash timing of the telephone
instrument connectedonthat extension.
Toprogramme,
Dial
+ 36+Extn. number +Y
Where Y = 2for H/F time of 200ms
3for H/F time fo 300ms
. . . . . . . .
9for H/F time of 900ms
Indefault, the flashtimingfor all extn. is 600ms.
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S. N. Electrotalk Industries 14
15. ACCEPTEDANDDENI EDTABLE
For settingof allowednumbers,
Dial
+ 241XY ZZZ.... Flash
andfor deniednumbers
Dial
+ 242XY ZZZ.... Flash
where X = level (0to 9)
Y = locationofthenumber(0to9)inthislevel
ZZZ..= number (max. 14digits)
For allocatinga particular level to anyextn,
Dial
+ 243XXYZ
Where XX = Extn. number
Y = Daylevel
Z = Nightlevel
Towashthecompletetable, andextn. level setting,
Dial
+ 244
Example 1:- Extn. 202 is to be allowed all STD numbers
of Mumbai and only one particular number 079 4301201
of Ahmedabad and no other STD / ISD numbers then
programme 022 in level 0 / location 0, 0794301201 in
level 0 / location 1 of allowed table and 0 in level 0 /
location0of deniedtable.
Dial
+ 24100022Flash (This shall allowall numbers
exceeding022)
+ 241010794301201Flash (This shall allowall numbers
matchingor exceeding
0794301201)
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S. N. Electrotalk Industries 15
+ 242000Flash (This shall deny all numbers
starting from0 except those
intheallowedgroup)
+ 24320200 (Toallotlevel 0toextn. 202, both
inday/nightmode)
Now when 202 dials 0222342012, then the number is
allowed as 022 matches with the allowed number. But if
hedials 0212342012thenthis numbershall notmatchwith
any number in the allowed group. Now the systemshall
checkinthedeniedgroup, wherethefirstdigit0matches
with0of thedeniedlist andhencedialingwill bedenied.
Example2: - Extn. 204is tobeallowedall local numbers,
except mobile numbers startingwith98, trunk bookingby
180, and those starting with 95 except 95012042, then
Dial
+ 2411095012042Flash (To allowthis number)
+ 2421098Flash (To deny all numbers matching
or exceeding98)
+ 24211180Flash (To deny all numbers matching
or exceeding180)
+ 2421295Flash (To deny all numbers matching
or exceeding95)
+ 24320411 (To allot level 1to extn. 204)
Example3: - For 95lock
+ 2428095Flash (To deny all numbers matching
or exceeding95)
+ 243Extn No. 88 (To allot level 8to that extn.)
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S. N. Electrotalk Industries 16
16. HOTEL PROGRAMMI NG
16.1Guest / Servicegroupprogramming
This facility is basically specific for hotels only. It helps to
classifyeachextensionunderservicegrouporguestgroup.
Broadlythere canbe followingthree types of groups:
1) Individual guest group ('0' group) :
This is thegroupof individual guests whoonlyneedto
call service group extensions. They cannot call any
other roomnumber.
2) Guest group ('1' to '8' group) :
Thisisforagroupofmorethanoneguestsandoccupying
more than one rooms. These guests can call service
group extensions and other extensions of the same
group
3) Service group ('9' group) :
This groupof extensions includes operator/hotel staff
and management. Any extension can call this group
andthis groupcancall anyother extension.
To assigngroupto anextension,
Dial
+ 38- Extn. number - Group number
16.2Floor servicedestination
Youcansetaroomserviceextn. seperatelyfor eachfloor.
Access code for roomservice for all floors shall be same
(default 38), but the ring shall go to corresponding room
serviceextn. dependingonthecallers floor.
For example :
If theroom210onsecondfloor calls for roomservice, ring
should go to the roomservice extension on second floor.
Similarly, if room415onfourthfloor calls for roomservice,
ringshouldgo to roomservice extensiononfourthfloor.
This helps thehotel managementstaff toaddress toguest's
call in more efficient and quicker manner. This feature is
also knownas floor service.
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S. N. Electrotalk Industries 17
Inthis,
Eachextn. is assignedafloor group.
Eachgroupof floors is assignedaserviceextensionand
Room/ floor service access code is defined.
To assignfloor to anextension,
Dial
+ 305- Extn. number - Floor number
To assigna service extn. to a floor,
Dial
+ 2042- Floor number - Extn. number
Indefault floor service extn. for all floors is 22/202.
To assignroom/floor service code,
Dial
+ 2041- XX #
Where XX is anytwo digit number from30to 38.
Default floor service code is 38.
For Example : Consider a hotel with nine rooms spread
over three floors with three rooms on each floor. Room
numbers 202, 203, 204, 206, 207 and 208 are used for
individual guests (group 0) whereas roomnumbers 210,
211and212are for guest group(1 to 8 group).
The service extn. number for eachfloor is as shown.
OPERATOR 201
202
Room1
203
Room2
205
RoomService
206
Room4
210
Room7
211
Room8
212
Room9
204
Room3
207
Room5
208
Room6
209
RoomService
I
N
D
I
V
I
D
U
A
L
G
U
E
S
T
G
R
O
U
P
G
R
O
U
P
G
U
E
S
T
S
F
L
O
O
R
1
F
L
O
O
R
2
213
RoomService
F
L
O
O
R
3
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Toprogrammeindividual guests,
Dial
+ 38-202-0
38-203-0
38-204-0
+ 38-206-0
38-207-0
38-208-0
Toprogramegroupguests,
Dial,
+ 38-210-1
38-211-1
38-212-1
To programeservicegroupextensions,
Dial,
+ 38-201-9
38-205-9
38-209-9
38-213-9
Now, to assignfloor number to extensions
Dial,
+ 305-202-1
305-203-1
305-204-1
+ 305-206-2
305-207-2
305-208-2
+ 305-210-3
305-211-3
305-212-3
To assignservice extensionto different floors,
Dial
+ 2042-1-205
2042-2-209
2042-3-213
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17. PI CK UP GROUP
Tencall pickupgroups (from0to9) canbeprgrammed. To
set anextninanygroup,
Dial
+ 301+Extn. number +Group number
Example : To set extn. 26, 28&29ingroup5,
Dial
+ 301265
301285
301295
Now, if thereis aringon26, extn. 28or 29canpickupthe
call on26, simplybydialing"4".
Indefault, all extns are placedingroup'0'.
18. BUSY HUNTI NG GROUP
Itmaybedesirablethatwhenaparticular extn. is busy, the
nextprogrammedextn., shouldringinsteadof givingbusy
tonetothecaller. Ninedifferentgroups of suchextensions
canbe formed. To set extn. inanygroup,
Dial
+ 304+Extn. number +Group number
Example: Toset21, 22, 24inonegroupsothatif anyone
dials 21and21/22is busythen24shall ring,
Dial
304211
304221
304241
Indefault, no busygroupis defined.
NOTE :
This feature is validfor intercomto intercomcall onlyand
not for round-robincall.
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19. CALL PRI VACY
Call privacyfromthree types of calls is possible
X =Barge-in/ Interrupt
Y =Incomingtrunk call beeps
Z=D.I.D. calls
To set privacyfor anyof above,
Dial
+ 303Extn. number XYZ
Where X = 1for PrivacyON
2for PrivacyOFF
Y = 1for PrivacyON
2for PrivacyOFF
Z = 1for PrivacyON
2for PrivacyOFF
Example:Tosetcallprivacyfrombarge-in/interruptonextn.23,
Dial
+ 30323122
During incoming round-robin call, if any extn. in the
round-robingroupis busyhe will get incomingcall beeps.
If you want that the busy extn. should not get beeps but
thatthecall shoulddirectlyjumpthebusyextn, say22(i.e.call
privacyfromincomingtrunk call beeps) then
Dial
+ 30322212
If youdonotwantbeeps onanyextn., thenprogrammeall
extn. inthe round-robingroupas 212.
Indefault, all three privacies are OFF for all extns.
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20. REVERSAL / TI ME OUT
For call maturitydetection, followingoptions arepossible
1=Time Out (Default)
2=CPD+Time Out
3=OnlyCPD
4=Reversal
Sometimes small or mediumrange EPABX systems may
be used behind bigger private EPABX'S to expand their
existingcapacity. ExtnscomingfromthebiggerEPABXshall
act as trunks for the smaller EPABX extns.
Now, if any extn connected to smaller EPABX is to be
allowed local dialing through bigger system, it shall have
to be given STD dialing facility. In this case, these extns
maymisusethis facilityif anyP&T lineis connecteddirectly
to smaller system. This problemmaybe solvedbysetting
atie-linedigitcountfor eachjunctionline. This countis the
number of digits to be ignored before class - of - service
checkis begun.
To set maturityandtie-line digit count,
Dial
+ 42- J n. No. - X - Y
Where J nno. = 1for 61, 2for 62.......
X = Maturitycode (1-4)
Y = Tie - line digit count (0-9)
(If you are not using the J n. as
tie-line, thenkeepY as 0)
If you are having the reversal facility fromP&T, keep the
junctiononreversal mode i.e mode 4
With the ACPD logic, the EPABX has the capability to
detectringbacktone/ dial toneetc. Forcall maturitybased
onACPDlogic, thesystemfirstsenses theringbacktone.
As soonas theringbacktonestops, itassumes thecall to
be answered & starts the call counter. For call maturity
basedonlyonACPD, programme junctiononmode3.
However, sometimes if theP&Tlineis verynoisyor if there
is a lot of background noise at the caller's end, or if the
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S. N. Electrotalk Industries 22
caller answers the call on the 1st ring itself (the system
does not get time to detect ring back tone) then ACPD
maturitymightfail.
If youareveryparticular nottomiss anycall thenkeepthe
junctiononmode2. Inthis caseevenif theACPDmaturity
fails, after 40seconds thesystemshall assumethecall to
be mature and shall start the call timer. Calls which have
matured on CPD logic shall be printed with remark 'C' in
the print out, andcalls maturedontime out basis shall be
blankintheremarkcolumn. Mode2is thebest suggested
mode. Thetimeoutdelayisprogrammablefrom01to99sec.
To set this value,
Dial
+ 213XX
Where XX is time from01to 99sec.
If the ring back tone fromyour P&T exchange is not of
standardfrequencythenyoushall havetokeepthejunction
ontime out mode only- ie. mode 1.
Inthis mode all calls will be registered.
Indefault, the value of time out delayis 40seconds.
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21. SI MULTANEOUS/ R-ROBI N
Dial
+ 46J NNOX Y
Where X (Daymode) =1for Round-robin
2forDelayedsimultaneous
3forImmediatesimultaneous
Y (Nightmode) = 1for Round-robin
2forDelayedsimultaneous
3forImmediatesimultaneous
Indefault, all junctions are inround- robini.e. '11' mode.
22. GLOBAL NUMBER
Toset global numbers,
Dial
+ 88+location code(10to 99) +J n No. +External No. +#
NOTE :
Youcanprogramme a maximumof 16digit number. If the
number is less than 16 digits, dial #or H/F, to store the
number andget acceptance tone.
If default, no external number is set as global number.
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23. REMOTE PROGRAMMI NG
YoucanprogrammethePigeonEPABXfromaremoteend
also.
Wheninspeechmodewithanyextension, asktheuser to
+ H/F and dial 3999
You shall come back in speech mode with the user. Now
either youor user shall dial
+ Main password (i.e. 0000)
After 5seconds,
& You shall get acceptance beeps.
+ Nowstart programming.
To come out of prog. mode,
+ Dial 0.
Theprogrammerandthepersonatcalledextn. cantalksoftly
duringprogrammingalso. Afterdialing'0' theconversation
cancontinue normallyagain.
Programmingcanbe done inDTMF mode only.
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24. AUTO CALL DI SCONNECTOR
24.1Toset ACDfor local call
Dial
+ 8031+Extn. number +XY
Where X (Daymode) =1for ACDON
2for ACDOFF
Y (Night mode) =1for ACDON
2for ACDOFF
Indefault, theACDis OFF inbothday&night modes.
24.2Toset ACDfor STDcall
Dial
+ 8032+Extn. number +XY
Indefault, theACDis OFF inbothday&night modes.
24.3TosetACDfor I ncomingcall
Dial
+ 8033+Extn. number +XY
Indefault, theACDis OFF inbothday&night modes.
24.4Toset ACDbeeponlywithout disconnection
Dial
+ 8034+Extn. number +XY
Where X (Daymode) = 1for beeponly
(DisconnectionOFF)
2 for DisconnectionON
Y (Night mode) = 1for beeponly
(DisconnectionOFF)
2for DisconnectionON
Indefault, there is neither anybeepnor disconnection.
Example :
A) To set ACD on extn. 21 for local calls in day mode &
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STDcalls bothinthe day/ Night mode
Dial
80312112 ACDfor local call in day mode
80322111 ACDfor STDcall in day &night modes
B) To set for onlywarningbeeponextn. 26for STDcall
inbothDay/ Night modes,
Dial
80322611 ACDfor STDcall in day/night mode
8034 26 11 ACDOFF, only beeps
24.5 ACDwarningtimers
ForACDawarningbeepis givenafteraprogrammedtime.
60secondafterthebeep, thejunctionlinewillbedisconnected.
This beeptime canbe changedas follows.
1) To set local call warning timer
Dial
+ 21726+XX
Where XX =time insec. (010to 240. Default is 240)
2) To set STDcall warning timer
Dial
+ 21727+XX
Where XX =time insec. (010to 240. Default is 120)
3) To set incoming call warning timer
Dial
+ 21728+XX
Where XX =time insec. (010to 240. Default is 240)
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S. N. Electrotalk Industries 27
25. CALL BUDGETI NG
25.1Toactivatecall budgetingonanextn.
Dial
+ 3021+Extn. number +X
Where X = 1for ON
2for OFF
Indefault, call budgetingis OFF for all extensions.
25.2ToSet budget amount
Youcansetabudgetamountfor anyextension. Oncethe
total call amount of that extension crosses the budgeted
amount, theextensionshall getlockedforSTDcalls. Toset
this budgetamount,
Dial
+ 3022+Extn. number +YYYY
Where YYYY =Rupees from0001to 9999
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26. FLEXI BLE NUMBERI NG
Tochangeanyextnno.,
Dial
+ 37XXYYYY
Where XX = Hardwareportnoi.e. 01forextn21/201
02forextn22/202
15forextn. 35/215
YYYY = Anyflexiblenumber.
NOTE :
Dial #if number is of 1,2or 3digits.
Example : To assignnumber 4000to 21and588to 26,
Dial
+ 37014000
+ 3706588#
Numbers withcommonstartingdigits cannot beallottedto
other extensions.
For example : If 4012is usedfor anyextn. thenyoucan
not set 40or 401for anyother extn.
NOTE :
For expandable systems, remove the first digit to get port
number i.e.... 201is portno. 01, 266is portnumber 66etc.
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27. TWO DI GI T NUMBERI NG
In expandable systems, extn. numbers are in 3 digit and
start from201...........
However, if you are installing a 618 system, you have an
option to set all numbers in 2 digits starting from21. To
convert1st18extensions intotwodigit,
Dial
+ 281
.
Now, 1st 18 extensions will be numbered 21 to 38 and
19thextnonwards numberingshall start from4539.
NOTE :
1) Once2digit numberingis set, call pickupshall beby
*4.
While setting flexible numbering, if you would like to allot
say number 2110 to any extn. it won't be possible as 211
extension is already there. In such case, one will haveto
washoutALLextensionnumbers. Todoso,
Dial
+ 283
Withthis, all extensionnumbers will be washed. Youshall
havetonowfeedinALL extensionnumbers.
To revert back to default 3digit startingfrom201,
Dial
+ 282
2) If youdesiretohavetwodigitextn. numberingbeyond
18thextn. youcannot use numbers 45and46.
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28. TO SET J NFOR D.I .DMODE
Dial
+ 43+J n. number+XY
Where X (Daymode) = 1for ON
2for OFF
Y (Night mode) = 1for ON
2for OFF
Indefault, nojunctionis set for D.I.Dmode.
29. TO SET J N FOR DOSA
Dial
+ 45+J n. number +XY
Where X (Daymode) = 1for ON
2for OFF
Y (Night mode) = 1for ON
2for OFF
DOSA call is made through an extension and that extn.
also has to be allowedDOSAfacility. To allow,
Dial
+ 35XXY
Where XX = Extnno.
Y = 1for ON
2for OFF
Indefault, no junctionor extn. is set for DOSAmode.
30. SETTI NG OF VI RTUAL EXTN. PASSWORD
Dial
+ Dial 306+Extn. number +XXXX
where Extn. no. is from3900-3989
XXXX =Four digit password
Default password for all extensions is "1111".
Crystal Programmers Guide
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31. TO SET ECF FOR ANY J N
To set junctionfor ECF mode,
Dial
+ 521+J n. number +XY
Where X (Daymode) = 1for ON
2for OFF
Y (Night mode) = 1for ON
2for OFF
Indefault, no junctionis set for ECF mode.
31.1TomakeaJ n. pair for dialingout
For incoming ring on 1st J n., a 2nd J n. shall be latched
ON. To make this pair,
Dial
+ 522XY
Where X =1st J nfor incomingcall
Y =2nd J n. through which the number has
to be dialed out
Example :
For J n. 1 set on ECF mode, you want the number to be
dialedout fromJ n. 3then
Dial
+ 52213
31.2Toset thenumber
For the number to be dialedfromthe 2ndJ n.,
Dial
+ 523+1st J n. number +ZZZ...#
Where ZZZ... is the number to be dialedout.
NOTE :
First jn. no. is thejunctionwhichlatches onfirst duringan
incoming call and not the second junction through which
the number is dialedout.
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32. AUTO REDI AL PARAMETER SETTI NG
For autoredial (Regular)
Dial
+ 2143XXYY
For auto redial (Highend)
Dial
+ 2144XXYY
Where XX is timedelaybetweentwo attempts,
from10to 99seconds.
YY is thenumber of redial attempts, from
01to 99times.
In default,the auto redial takes place only once for both
regular andhighendextensions.
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33. VOI CE MODULE PROGRAMMI NG
First youshall have to divide the module in1or 2parts.
For this,
Dial
+ 202X
where X = 1for 1part of 2min.
2for 2parts of 1min. each
Now, feedone/ two voicemessage.
To allot the message for various options,
Dial
+ 203XY
Where X =featureNo. 1forDISA/DOSA/FAX(DAY)
2forDISA/DOSA/FAX(NIGHT)
3for alarmgreeting
4for music onhold
5for auto redial
Y =Voicemessage1/2
Example: If youwishtosetvoice1for DISAindaymode
and voice 2for DISAinnight mode.
Dial
+ 20311
20322
To delete anymessage
Dial
+ 203+Feature number +0
NOTE :
For usingvoice module for music onhold, set module for
one part only. For this,
Dial
+ 20341
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S. N. Electrotalk Industries 34
The systemwill restart and entire module will be set for
music onhold.
NOTE :
When set on music-on hold mode, no voice related
programming is possible. The feature has to be first
removed. For this,
Dial
20340
This commandshall enableother voiceprogramming.
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34. VOI CE GUI DANCE ON/ OFF
TosetvoicemessageforanyjunctiononDISA/FAXmode,
Dial
+ 532XYZ
Where X = J unctionnumber
Y (Daymode) = 1for voice ON onthat jn.
2for voiceOFF onthat jn.
Z(Night mode) = 1for voice ON onthat jn.
2for voiceOFF onthat jn.
NOTE:
Indefault, thefeatureis OFF forall junctions inbothmodes.
35. SETTI NG OF SERI AL PORT
Youcanconfiguretheserial portfor either attachmenttoa
remotedisplayunit or for computer interface. Toset,
Dial
+ 731X
Where X = 1for Remotedisplay
2for Computer interface
Indefault, the systemis set in7311mode.
36. TWO LI NE CORDLESSTELEPHONE RI NG
Twolinecordlesstelephonesrequireadifferentringingpattern.
If youshall beconnectingthis telephoneonanyextn, then
toprogrammethat extn,
A) For fixedsystems,
Dial
+ 29Extn. number 1
B) For expandablesystems,
Dial
+ 36Extn. number 9
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37. RELAY PORT ON/OFF TI ME SETTI NG
Upto 10sets of timings canbe programmedfor the relay
toswitchON/OFF automatically. To set,
Dial
+ 2051HH MMSS (ON) HH MMSS (OFF)
Where HHMMSS (ON) =TimeforrelaytoswitchON
HHMMSS(OFF)=TimeforrelaytoswitchOFF
Youcanprogramme 10suchsets of timings.
For example: To programmeON/OFF timings as,
ON OFF
8.00A.M. 8.40A.M.
10.00A.M. 1.00P.M.
3.00P.M. 3.30P.M.
Dial
+ 2051080000084000
+ 2051100000130000
+ 2051150000153000
For programming a newset of timings, you shall have to
erasetheoldtable. Todoso,
Dial
+ 20521
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38. ACCESSTOPAGI NGPORT
Pagingmaybeallowedor deniedtoanyextn. Todoso,
Dial
+ 804XXYZ
Where XX = extn. number
Y (Daymode) = 1for allowingpaging
2for denyingpaging
Z(Night mode) = 1for allowingpaging
2for denyingpaging
In default, the paging port is allowed to all extns in both
modes.
39. FAX HOMI NG
To programmea junctionfor receivingfaxcalls,
Dial
+ 44XY Z
Where X = junctionnumber
Y (Daymode) = 1for Faxjunction
2for Normal junction
Z(Night mode) = 1for Faxjunction
2for Normal junction
Youshall alsohavetosettheextn. numberonwhichthefax
machine is to be connected. To do so,
Dial
+ 49XYY
where X = J unctionnumber
YY = Faxextn. number
NOTE :
Youcanalsokeepseparatefaxmachines foreachjunction.
Indefault, all junctions are in22mode.
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40. PRI NTER SPOOLER PARAMETERSSETTI NG
40.1Toclear ASMDR Buffer
To clear all storedcalls,
Dial
+ 710+XXXX
Where XXXX is mainpassword
40.2ONline/OFF lineandLocal/ STDcall storage
If you shall keep a printer permanently connected to the
system, you can programme it for ON line mode &if not,
keepit for OFF line mode.
Further, you can also programme to store all calls in the
ASMDR buffer or to ignore local calls & store only
STD/ISDcalls. Toprogramme,
Dial
+ 22XY
Where X = 1for ON line
2for OFF line
Y = 1for all calls storage
2for onlySTD/ISDcall storage
40.3Settingof unit rate
To set the amount for 1unit,
Dial
+ 2611RR PP
where RR =Rupee
PP =Paise
Indefault, the amount set for one unit is Rs. 1.50.
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40.4Settingof timeslabs
Theunit ratevaries fromfull ratetoquarter, dependingon
the time, whichindefault is as follows :
0600 Quarter to one third
0700 One thirdto half
0800 Half to full
1900 Full to half
2030 Half to one third
2300 One thirdto quarter
0600 for ISDdiscountedrate endtimer
2300 for ISDdiscountedrate start timer
If required, one canchange the timings as follows :
FOR STDCALLS :
2621 HR - MM for Quarter to one thirdtime
2622 HR - MM for one thirdto half
2623 HR - MM for half to full
2624 HR - MM for full to half
2625 HR - MM for half to one third
2626 HR - MM for one thirdto quarter
FOR ISDCALLS :
2627- HR - MM for full rate to discountedrates
2628- HR - MM for discountedrates tofull rates
Crystal Programmers Guide
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40.5Toset servicechargesfor local / STDcalls
Forcertainapplications, likeinhotels, themanagementmay
liketoaddservicechargefor eachlocal or STDcall made
by the guest. These service charges are programmable.
Theseservicecharges will beaddedtothecostof thecall
calculatedusingpulserateandduration.
Hence, Total cost of call
=(call unit charge X no. of units)+(STDservice charge)
Example:
Assume for anySTDCall
Time slab : Full rate
Call : 12seconds
Pulse : 2.0/4.0/6.0/8.0
STDservice charge : 2.00
Unit charge : Rs. 1.50
So,
Call unit = (No of seconds / Pulse rate) +1
= (12/2) +1
= 7Units
Total cost = (1.50X7)+2.00
= Rs. 12.50
A) To set service charge for local call
To addservice charge for local calls,
Dial
+ 2612RR PP
Where RR =Rupee
PP =Paise
Indefault, no service charge is added.
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B) To set service charge for STD/ ISDcall
To addservice charge for STD/ISDcalls,
Dial
+ 2613RR PP
Where RR =Rupee
PP =Paise
Indefault, no service charge is added.
40.6Single/ Multipleservicechargesfor local calls
In certainapplications like inoffice , the service charge is
addedonlyonce for a local call. This does not dependon
thedurationofthecall. Whereasinhotel / motel applications,
if thelocal call durationis morethanprogrammedtimer, it
may be considered as a fresh call and multiple service
charges are added.
For single service charge,
Dial
+ 2662-2
Whilefor multipleservicecharge,
Dial
+ 2662- 1
For Example : For a local call pulse rate of 180 sec. with
unit charge of Rs.1.50 per call and local call service
charge of Rs.5.00, if a call is made for 340 seconds the
cost of call in case of single service charge is Rs 8.00
while the cost of call in case of multiple service charge
is Rs.13.00.
Indefault, the service charge is single .
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40.7Percentagebasedservicechargefor STDcalls
Sometimes thehotel STDservicechargeis basedon
the percentage of total call cost.
To activate percentage basedservice charge,
Dial
+ 2666-1
andtodeactivatethepercentagebasedservicecharge,
Dial
+ 2666- 2
To set the service charge percentage,
Dial
+ 2614-PP
WherePP =Percentagechargeontotal call cost.
Indefault, 0%service charge is set.
For example: Supposetheservicechargepercentageis
setat5%of thetotal bill amount. Now, if theamountcomes
to Rs.100, thenthe total bill wouldbe Rs. 105.
40.8Unit increment at the endof STDCall :
The hotel owner may sometimes desire to increase
thenumberof units byoneattheendof STDcall. This
is knownas "J umping". To enablejumping,
Dial
+ 2667-1
andtoprevent / disablejumping,
Dial
+ 2667-2
For Example : Assume call duration is 120 sec. with
12sec/unitrate, instandardnormal method,
numberofunits=(120/12) +1=11
but after jumping, number of units =11+1=12
Indefault, the unit increment for STDcall is OFF.
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40.9Print completereport or onlysummary
Whenever you give a printout command you can have a
option to get a detailed printout or to get only the
summary.
+ Dial
2663- 1(Bydefault) for compete print out report
2663- 2 for onlysummaryprintout report.
40.10Storingof incomingcalls
Youhaveanoptiontostoreor not tostoreincomingcalls.
Toenablestorage,
Dial
+ 231
Andtodisablestorage,
Dial
+ 232
Indefault, no incomingcall is stored.
40.11SelectionOf Originating/ Terminatingextn
In extn. wise print out report, you can have an option to
chooseeither theoriginatingextn. or theterminatingextn.
Dial
+ 2664- 1(Bydefault) for teminatingextn. wise report
+ 2664- 2for originatingextn. wise report
Further, youcansettochargecall costtoterminatingextn.
by
+ 26651(Bydefault)
andto originatingextn. by
+ 26652
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40.12Programmeof STD/ I SDcodetable
Following pulse rate combinations are available in
PigeonEPABXsystems.
Defaultpulseratetable:
For all STD/ ISDcalls, code 08is usedindefault.
PulseRate Full Half OneThird Quater
Code Rate Rate Rate Rate
00 300.0 300.00 300.0 300.0
01 180.0 180.0 180.0 180.0
02 90.0 90.0 90.0 90.0
03 036.0 048.0 048.0 048.0
04 012.0 024.0 036.0 048.0
05 008.0 016.0 024.0 036.0
06 004.0 008.0 012.0 016.0
07 003.0 006.0 009.0 012.0
08 002.0 004.0 006.0 008.0
09 002.0 002.0 002.0 002.6
10 001.2 001.2 001.2 001.6
11 001.0 001.0 001.0 001.2
12 000.2 000.2 000.2 000.2
13 000.1 000.1 000.1 000.1
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40.13 ToChange STD/I SDCodeTable
If desired, the pulse rate settings of above table can be
changed. Toprogrammenewpulserate,
Dial
+ 263 - full rate - Half rate - One third rate - quarter rate
- pulse rate code
The pulse rate is inXXX.X format.
Example : 1 To programme pulse rate code 09, with full
rate =2.0, half rate =2.0, one third rate =4.0 and quarter
rate =4.0
Dial
+ 263-0020-0020-0040-0040-09
2. To program pulse rate code 12, with full rate =1.2
half rate =2.4, one thirdrate =2.4andquarter rate =2.4,
Dial
+ 263-0012-0024-0024-0024-12
40.14STD/I SDcodetable
TheSTD/ISDcodetablecontains thelistof STD/ISDcodes
with proper pulse rate code. Each STD/ISD code has its
corresponding pulse rate code given against it for
calculatingcost of anycall. The systemshall first search
for thebestfittingSTD/ISDcodeandthengets pulserates
fromthe pulse rate code givenagainst it.
Crystal EPABX allows one to programme maximumof
500STD/ISDcodes. Thecapacityis sufficientas itis possible
tocompress manySTD/ISDcodes inascendingorder with
their applicable pulse rate codes writtenagainst them.
Steps for preparing STD/ISDcode table
1) Selectionof STD/ISDcodes havingfirst2,3or 4common
digits andsame pulse rates.
2) Selection of this group of STD/ISD codes and
finding the minimumcommon digits.
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3) Programmingof this compressedcommoncodewith
commonpulseratecode.
4) Repeat above steps to find other STD/ISD code
groups.
5) The remainingSTD/ISDcodes have to be entered
individually.
6) STDcodes whichshall fall inpulseratecode08, need
not be programmed as they shall be automatically
takenindefault.
To feedinthe pulse rate code for a STDcode,
Dial
+ 264XXXXXYY #
Where XXXXX is STDcode(canbe3digitto5digit)
YY is pulse rate code
Example: Toprogramme011for pulseratecodeof 07,
Dial
+ 26401107#
As soonas youdial #, youshall get acceptance tone.
NOTE :
If a number of STD codes have the same 1st 2 digits &
theirpulserateis samethen, programmeanyoneof them.
For example : If 01672/01661/016/0165 all have pulse
rateof 2/4/6/8, 01642has pulserateof 3/6/9/12and01648
has pulserateof 8/16/24/36 thenprogrammeonly016
as 2/4/6/8whichshall cover 1st 4stations andseperately
for 01642/ 01648. For this,
Dial
+ 264016 08#
2640164207#
2640164805#
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Tosetpulseratecodeof 01for local calls (whichcanstart
withdigit 2/3/4/5/6/7or 8),
Dial
+ 264201#
264301#
264401#
264501#
264601#
264701#
264801#
To delete a code fromthe table,
Dial
+ 265XXXXX #
Where XXXXX is STDcode
NOTE :
If you intend to change the unit rate for a particular STD
code, firstdeletetheoldcodeandthenprogrammefresh.
To deletethecompletecodetable,
Dial
+ 260ABCDDCBA
WhereABCDis the mainpassword
NOTE:
When giving a MEMORY clear, STDcode table &printer
buffer are not cleared. For a newinstallation, clear above
twotables individually.
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40.15Holidayconsiderations
Onfollowingoccasions
1) Sundays
2) 26thJ an.
3) 15thAug.
4) 2ndOct.
discountedrates applyfor STDcalls. If youwant tofollow
the same inyourASMDR buffer,
Dial
+ 26611
andif youdon't want aboveholidaydiscounts,
Dial
+ 26612(Bydefault)
40.16Unit Rate/ STDCodeTable
To get a print of unit rate / STDcode table,
Dial
+ 717- 1(for pulse rate table)
+ 717- 2(for STDcode table)
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41. TI MERS
Youhaveanoptiontochangethetimervalues forfollowing
features
41.1Call park (Default value- 30sec)
+ 211- XX
XX =Time from01to 99sec.
This is thetimefor whichaparkedcall shall remainparked
before it rings backonthe extension.
41.2Round-RobinRingTimer (Default value- 18sec.)
+ 212- XX
XX =Time from01to 99sec.
This is the duration for which any extension shall ring
during round-robin ring, before the ring is transferred to
thenextextn.
41.3Call maturitydelaytimer (Default - 40sec)
+ 213- XX
XX =Time from01to 99sec.
Thisisthetimeafterwhichanoutgoingcall shall beassumed
to be mature in the time out mode (for storage of
call inprinter buffer).
41.4Redial Timer (Default - 03sec)
+ 215- XX
XX =Time from01to 99sec.
Defines howlongthe systemshall wait after dialing71/#
to dial out the redial number.
41.5DOSA reminder beeptimer (Default - 30sec)
+ 216- XX
XX =Time from01to 99sec.
DuringDOSA, beepis givenafter every30sec, to remind
the user to extend the call. This beep duration can be
increasedbyaboveprogramming.
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41.6Dial tonepresent timer (Default - 07sec)
+ 21700- XX
XX =Time from01to 99sec.
Defines howlongdial toneshouldcontinueafter liftingthe
handset.
41.7Ringback tonetimer (Default - 45sec)
+ 21701- XX
XX =Time from01to 99sec.
It is the time for whichanextensionshall keeponringing
for anyinternal call.
41.8BusyToneTimer (Default - 05seconds)
+ 21702- XX
XX =Time from01to 99sec.
It is the time for which the extn receives busy tone
after callingona busyextn.
41.9Error toneTimer (Default - 07sec)
+ 21703- XX
XX =Time from01to 99sec.
Itis thetimefor whicherror tonecontinues after performing
anywrongoperation.
41.10ConfirmationToneTimer (Default -05sec)
+ 21704- XX
XX =Time from01to 99sec.
It is thetimefor whichconfirmationtonecontinues before
shifting to dial tone when any feature command is given
directlyondial tone.
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41.11Programmingtonetimer (Default - 15sec).
+ 21705- XX
XX =Time from01to 99sec.
Itis thetimeforwhichthesystemwaits duringprogramming
beforechangingprogrammingtonetoerror tone.
41.12Programmeerror tonetimer (Default -03sec)
+ 21706- XX
XX =Time from01to 99sec.
It is the time, during programming for which the system
gives error tone before changing to programming tone
automatically.
41.13Confirmationtonetimer during prog.(Default - 02sec)
+ 21707- XX
XX =Time from01to 99sec.
Defines the duration for which you shall get confirmation
toneafter programminganyfeature.
41.14J n. last digit dialingtospeechwait timer/I nter - digit
wait timer (Default - 06sec)
+ 21708- XX
XX =Time from01to 99sec.
This is the time for which the system shall wait after
dialingthelastdigit (foranyoutgoingP&Tcall) afterwhich
it shall not accept anydialingdigit andshall go to speech
mode (for call transfer etc). This timer is same for
inter-digit andlast digit wait time infixedsystems.
However, for expandablesystems thelast digit tospeech
wait timer is to be set bythe command
+ 21733- XX
XX =Time from01to 99sec.
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41.15J n. first digit dialingwait timer (Default - 15sec)
+ 21709- XX
XX =Time from01to 99sec.
After seizing a J n line, systemshall wait for this time
duration. If no digit is dialed for this duration, then the
call shall go infor transfer mode.
41.16Autocall back ringtimer (Default - 45sec)
+ 21710- XX
XX =Time from01to 99sec.
It is the time for which the extn. rings for auto call back
request operation after the caller extn. or trunk becomes
free.
41.17I nterrupt request timer (Default - 45sec.)
+ 21711- XX
XX =Time from01to 99sec.
Itis thetimeforwhichthecallerpersongets beeps intimating
himabout your call.
41.18Barge- intimer (Default - 05sec.)
+ 21712- XX
XX =Time from01to 99sec.
It is the time for which music is heard before getting
connectedto the busyextn.
41.19Alarmringtimer (Default - 90sec)
+ 21713- XX
XX =Time from01to 99sec.
This is the time for whichanextn. shall ringfor analarm
call.
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41.20Returnalarmringtimer (Default - 60sec)
+ 21714- XX
XX =Time from01to 99sec.
If theextn. onwhichalarmcall is ringing, does notrespond
within90secthentheoperator's extn. shall alsostartringing
for this duration.
41.21Messagewait ringcounter (Default - 20)
+ 21715- XX
XX =Count from01to 99.
Itis thenumber of times theextnrings toreceivemessage
deliveredfor it duringits absence.
41.22Messagewait ringinterval timer (Default - 30min)
+ 21716- XX
XX =Time from01to 99min.
It is the time interval betweentwo message wait rings for
anextn.
41.23Messagewait ringtimer (Default - 15sec)
+ 21717- XX
XX =Time from01to 99sec.
Itis thetimefor whichtheextn. rings tointimatetheperson
thereaboutamessagedeliveredfor itduringhis absence.
41.24ToneDemoTimer (Default - 20sec)
+ 21718- XX
XX =Time from01to 99sec.
It is the time for which different tones ring during their
demonstration.
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41.25Transferredcall ringtimer (Default - 20sec)
+ 21719- XX
XX =Time from01to 99sec.
This is thetimefor whichanextn. towhichanyP&T call is
transferred, shall ring before the call returns back to the
original extension.
41.26DI SA - DOSA musictimer (Default - 05sec)
+ 21720- XX
XX =Time from01to 99sec.
It is the time for which the caller receives music before
hearingDISA/DOSAbeeps.
41.27DI SA - DOSA beepTimer (Default - 05sec)
+ 21721- XX
XX =Time from01to 99sec.
It is the time for which the caller receives beeps during
whichhe has to dial the extn. number wantedbyhim.
41.28DI SA ringTimer (Default - 30Sec)
+ 21722- XX
XX =Time from01to 99sec.
It is the time for which the extn rings to respond to DISA
call. If thecall is notanswered, itreturns backtofirststage
andthecallergets onemorechancetotrysomeotherextn.
41.29FaxDetectionwait Timer (Default - 06sec)
+ 21723- XX
XX =Time from01to 99sec.
Itisthetimeforwhichthesystemwaitstodetectthefaxtone.
41.30Longcall timer 1(Default - 03min)
+ 21724- XX
XX =Time from01to 99min.
If the call duration exceeds this timer ' ' is printed in
remark columnof printout report.
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41.31Longcall timer2(Default - 06min)
+ 21725 - XX
XX =Time from01to 99min.
If the call duration exceeds this timer, ' ' is printed
inremark columnof printout report.
41.32ACDtimer for local call (Default -240sec.)
+ 21726- XX
XX =Time from010to 240sec.
It is the time allowed for a local call to be made by any
extn. after whichthe callingextn. receives warningtone.
41.33ACDtimer for STDcall (Default - 120sec.)
+ 21727- XX
XX =Time from010to 240sec.
It is the time after whichthe extn. talkingonSTDcall gets
warningtone.
41.34ACDtimer for incomingcall (Default - 240Sec)
+ 21728- XX
XX =Time from010to 240sec.
It is the time after whichthe extngets warningtone while
speakingto the incomingcaller.
41.35ACDgood-byetimer (Default - 60Sec.)
+ 21729- XX
XX =Time from01to 99sec.
Itis thetimefor whichthesystemwaits after givingwarning
tonebeforereleasingthejunctionforcefully.
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41.36Trunk reservationtimer (Default - 3min)
+ 21731- X
X =Time from1to 9min.
Whenanyextnuses trunkreservation&does notusethat
trunkforcertainfixedtime, thetrunkgets freedautomatically
andis availableto other extensions for use. This timecan
be set usingabove command.
41.37ECF ringback timer (Default - 06sec)
+ 21732- XX
XX =Time from01to 99sec.
DuringECF, youshall getEPABXringtoneas soonas you
dial for 1st J n. After this ring back tone, the 2nd J n. will
be seized. This ring back tone time can be set by above
command.
41.38P&T tonedelaytimer (Default - 1sec)
+ 531- XY
Where X =J n. number (1for 61, 2for 62...)
Y =Time from0to 9sec.
This is thetimeafterwhichyougetP&Tdial toneondialing
0/5or 61,62...
Crystal Programmers Guide
S. N. Electrotalk Industries 57
S. NO. PROGRAMME COMMAND
APPENDIX A SYSTEM PARAMETERS
1. Call park timer 211+time
2. Round-robinringtimer 212+time
3. Call maturitydelaytimer 213+time
4. Lowpriorityauto-redial (Regular) 2143+time+count
5. Highpriorityauto-redial (Highend) 2144+time+count
6. Redial timer 215+time
7. DOSA reminder beeptimer 216+time
8. Dial tone present timer 217-00+time
9. Ringbacktone timer 217-01+time
10. Busytone timer 217-02+time
11. Error tone timer 217-03+time
12. Confirmationtonetimer 217-04+time
13. Programmingtonetimer 217-05+time
14. Prog.error tonetimer 217-06+time
15. Confirmationtonetimer 217-07+time
16. J unctionlast digit to speechwait timer 217-08+time
/Inter-digitwaittimer
17. J unctionfirst digit dialingwait timer 217-09+time
18. Auto call backringtimer 217-10+time
19. Interrupt request timer 217-11+time
20. Barge - intimer 217-12+time
21. Alarmringtimer 217-13+time
22. Return alarmringtimer 217-14+time
23. Message wait ringcounter 217-15+count
24. Message wait ringinterval timer 217-16+time
25. Message wait ringtimer 217-17+time
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S. N. Electrotalk Industries 58
S. NO. PROGRAMME COMMAND
APPENDIX A CONTD.
26. Tonedemo timer 217-18+time
27. Ringbacktimer : transfer onno-reply 217-19+time
28. DISA/DOSAmusic timer 217-20+time
29. DISA/DOSA beeptimer 217-21+time
30. DISA ring timer 217-22+time
31. Faxdetectionwaittimer 217-23+time
32. Longcalls timer 1 217-24+time
33. Longcalls timer 2 217-25+time
34. ACDtimer for local call 217-26+time
35. ACDtimer for STD/ISDcalls 217-27+time
36. ACDtimer for incomingcall 217-28+time
37. ACDgoodbyetimer 217-29+time
38. Trunkreservationtimer 217-31+time
39. ECF ring-back-tone-timer 217-32+time
40. Last digit to speechwait timer 217-33+time
(for expandablesystems)
41. Setday/nightchangeover timings 83+day+HH-MM(D)
+HH-MM(N)
42. Featuregroup 25+group+F00-F01-
.........F15
43. Charge for 1unit 2611+RR-PP
44. Local call service charge 2612+RR. PP
45. STD/ISDcall service charge 2613+RR.PP
46. STD/ISD%age service charge setting 2614+PP
47. Quarter to one-thirdconversiontime 2621+HH-MM
48. One thirdto half rate conversiontime 2622+HH-MM
Crystal Programmers Guide
S. N. Electrotalk Industries 59
S. NO. PROGRAMME COMMAND
APPENDIX A CONTD.
49. Half to full rateconversiontime 2623+HH-MM
50. Full to half rateconversiontime 2624+HH-MM
51. Half toone-thirdconversiontime 2625+HH-MM
52. Onethirdtoquarterrateconversiontime 2626+HH-MM
53. Discountedrate endtime for ISD 2627+HH-MM
54. Discountedrate start time for ISD 2628+HH-MM
55. Pulseratetableentry 263+full+half+onethird
+quarter+pulse
rate code
56. STDcode table entry 264+STDcode+pulse
rate code +#
57. Delete STDcode table entry 265+STDcode +#
58. Setholidayrateenable/disable 2661+1/2
59. Multiple service charge for local calls 2662+1/2
(enable/disable)
60. Fixedor variable service charge for 2666+1/2
STD(enable/disable)
61. Unit increment at the endof each 2667+1/2
STDcall (enable/disable)
62. Deletingwhole STDcode table 260+password+
reverse password
63. Setnewprogrampassword 891+newprog.password
64. Set newuser password 892+newuserpassword
65. Set voice messages count 202+1/2
66. Setfeature-messages 203+feature+message
type (1/2)
Crystal Programmers Guide
S. N. Electrotalk Industries 60
S. NO. PROGRAMME COMMAND
APPENDIX A CONTD.
67. Floor service code 2041+XX+#
68. Floor service destination 2042+Floor+extn.
69. Relaycontrol timing 2051+HH-MM-SS(ON)
+HH-MM-SS(OFF)
70. Deleterelaycontrol timing 20521
Crystal Programmers Guide
S. N. Electrotalk Industries 61
S. NO. PROGRAMME COMMAND
APPENDIX B EXTENSION PARAMETERS
1. Featureaccess group 31+extn+daygroup+
night group
2. Class of service 94+extn+daylevel+
nightlevel
3. Selective trunk access 801+extn+jn1-jn2.......+#
4. ACDON/OFF for local calls 8031+extn+daymode+
night mode
5. ACDON/OFF for STDcalls 8032+extn+daymode+
night mode
6. ACDON/OFF for incomingcalls 8033+extn+daymode+
night mode
7. ACDON/OFF for warningbeeps 8034+extn+daymode
withoutdisconnection night mode
8. DOSA access ON/OFF 35+extn. 1/2
9. Set flashtimer for anextension 36+extn.+count
10. Flexiblenumber settingfor anextn. 37+portno.+number+#
11. Service/guest groupallotment to 38+extension+group
extension
12. Mainoperator extension 391+extension
13. Secondaryoperator extension 392+extension
14. Call pick-upgroup 301+extension+group
15. Call budgetingenable/disable 3021+extension+1/2
16. Call budgetingamountlimit 3022+extension+RRRR
17. Call privacyfor barge-in/ 303+extension6+XYZ
interrupt/DID
18. Busygrouphunting 304+extension+group
19. Floor service extensiongroup 305+extension+floor
Crystal Programmers Guide
S. N. Electrotalk Industries 62
S. NO. PROGRAMME COMMAND
APPENDIX C J UNCTION PARAMETERS
1. Tie-linedigit count setting 42+jn.+maturitycode+
tie line digit count
2. DISA ON/OFF 43+jn.+daymode+nightmode
3. FaxhomingON/OFF 44+jn.+daymode+nightmode
4. DOSA ON/OFF 45+jn.+daymode+nightmode
5. Huntingscheme 46+jn.+daycode+nightcode
6. Faxhomingdestinations 49+jn.+extn.
7. J unctionaccess groups 91+jn.+group0+group5
8. Destinations for daymode 92+jn.+E1-E2-E3-E4-E5
9. Destinations for night mode 93+jn.+E1-E2-E3-E4-E5
10. ECF ON/OFF 521+jn.+daymode+nightmode
11. ECF destinationjunction 522+1stjn.+outgoingjn.
12. ECF destinationnumber 523+1stjn.+external no.+#
13. P&T dial tone delaytimer 531+jn. no.+timedelay
14. VoiceguidanceON/OFF 532+jn.+daymode+nightmode
TABLE OF CONTENTS
INTRODUCTIONTOPROGRAMMINGGUIDE 1
1. CHANGINGPASSWORD 2
1.1 Programmers 2
1.2 Users 2
2. CLEARING ENTIRE MEMORY 3
2.1 Clearingfeatures of a Particular Extn. 4
3. SETTINGTIME/DATE 5
4. CLASS OF SERVICE 5
5. ROUNDROBIN 6
6. BULK PROGRAMMING 6
7. TONE/PULSE 7
8. TRUNK GROUPING 7
9. CLI EXTENSION 8
10. FEATURE GROUP 9
10.1 Changingfeaturegrouptable 10
11. TOSET AUTODAY/NIGHT CHANGE OVER TIMINGS 12
12. SELECTIVE TRUNK ACCESS 12
13. TOCLEAR DYNAMIC LOCK 12
14. FLASHTIMINGS 13
15. ACCEPTEDANDDENIEDTABLE 14
16. HOTEL PROGRAMMING 16
16.1 Guest/Servicegroupprogramming 16
16.2 Floor service destinations 16
17. PICK UP GROUP 19
18. BUSY HUNTING GROUP 19
19. CALL PRIVACY 20
20. REVERSAL / TIME OUT 21
21. SIMULTANEOUS/ROUNDROBIN 23
22. GLOBAL NUMBER 23
23. REMOTE PROGRAMMING 24
24. AUTO CALL DISCONNECTOR 25
24.1 To set for local call 25
24.2 To set for STDcall 25
24.3 To set for Incomingcall 25
24.4 To setACDbeeponlywithout disconnection 25
24.5 ACDwarningtimers 26
25. CALL BUDGETING 27
25.1 Toactivatecall budgetingonanextension 27
25.2 Toset budget amount 27
26. FLEXIBLE NUMBERING 28
27. TWO DIGIT NUMBERING 29
28. TO SET J N. FOR D.I.D. MODE 30
29. TO SET J N. FOR DOSA MODE 30
30. SETTINGOF VIRTUAL EXTN. PASSWORD 30
31. TO SET ECF FOR ANY J N. 31
31.1 To make a jn. pair for dialingout 31
31.2 To set the number 31
32. AUTO REDIAL PARAMETER SETTING 32
33. VOICE MODULE PROGRAMMING 33
34. VOICE GUIDANCE ON/OFF 35
35. SETTING OF SERIAL PORT 35
36. TWOLINE CORDLESS TELEPHONE RING 35
37. RELAY PORT ON/OFF TIME SETTING 36
38. ACESS TOPAGINGPORT 37
39. FAX HOMING 37
40. PRINTER SPOOLER PARAMETERS SETTING 38
40.1 To clear ASMDR Buffer 38
40.2 ON line/OFF line andlocal/STDcall storage 38
40.3 Settingof unit rate 38
40.4 Settingof time slabs 39
40.5 To set service charges for local/STDcalls 40
40.6 Single/Multiple service charges for local calls 41
40.7 Percentage service charges for STDcalls 42
40.8 Unit increment at the endof STDcall 42
40.9 Print complete report or only summary 43
40.10Storingof incomingcalls 43
40.11Selectionof Originating/Terminatingextn. 43
40.12Programmeof STD/ISDcodetable 44
40.13To change the STD/ISDCode table 45
40.14STD/ISDcode table 45
40.15Holidayconsiderations 48
40.16Unit Rate / STDcode table 48
41. TIMERS 49
41.1 Call park 49
41.2 R.RobinRingTimer 49
41.3 Call maturitydelaytimer 49
41.4 Redial Timer 49
41.5 DOSA reminder beeptimer 49
41.6 Dial tone present timer 50
41.7 Ringbacktone timer 50
41.8 Busytone timer 50
41.9 Error tone timer 50
41.10Confirmationtonetimer 50
41.11Programmingtonetimer 51
41.12Programmeerror tonetimer 51
41.13Confirmationtone timer duringprog. 51
41.14J n. last digit dialingto speechwait timer-digit wait timer 51
41.15J n. first digit dialingwait timer 52
41.16Auto call backringtimer 52
41.17Interrupt request timer 52
41.18Barge-intimer 52
41.19Alarmringtimer 52
41.20Returnringtimer 53
41.21Message wait ringcounter 53
41.22Message wait ringinterval timer 53
41.23Message wait ringtimer 53
41.24Tonedemo timer 53
41.25Transferredcall ringtimer 54
41.26DISA-DOSAmusic timer 54
41.27DISA-DOSA beeptimer 54
41.28DISA ring timer 54
41.29FaxDetectionwaittimer 54
41.30Longcall timer 1 54
41.31Longcall timer 2 55
41.32ACDtimer for local call 55
41.33ACDtimer for STDcall 55
41.34ACDtimer for incomingcall 55
41.35ACDgood-byetimer 55
41.36Trunkreservationtimer 56
41.37ECF ringback timer 56
41.38P&T tone delaytimer 56
APPENDIX A SYSTEMPARAMETERS 57
APPENDIX B EXTENSIONPARATMETERS 61
APPENDIX C J UNCTIONPARAMETERS 62