AMOL ASHOK SURVE

A/3, Shree Manav Mandir Apt. Station Road, Kalwa (West), Thane 40060, !ndia
"onta#t$ %&' &'6 ()& 4040 *+ail$ a+ols4040,-+ail.#o+
Professional Objective
Seeking a role with a high growth automobile distributor in Service Management
Eecutive !ro"ile
"o++itted A.to+o/ile Servi#e Mana-e+ent 0ro1essional with a 2iplo+a in A.to+o/ile
*n-ineerin-.
Al+ost '4 3ears a.to+otive dealership servi#e +ana-e+ent e4perien#e S5ills in#l.de
Mana-e+ent, "S!, Trainin-, 6inan#ials, 7.alit3 #ontrol, Te#hni#al s.pport, Warrant3 and
0oli#3, Tea+89.ildin- and Re-.lator3 #o+plian#es.
Stron- #o++.ni#ation s5ills to wor5 with #.sto+ers, s.ppliers and e+plo3ees. Adept at
a##o.ntin- with #apa/ilities to r.n a pro1ita/le depart+ent and have the +ar5etin- s5ills to
/.ild a solid #lientele.
!roven Areas o" E#ertise
*4e#.tive :eadership ; S.pervision
9.siness <perations Mana-e+ent
0ro1ita/ilit3 !+prove+ent
Re#r.it+ent, Trainin- ; Sta11 2evelop+ent
9.siness 2evelop+ent / *4pansion
M.lti Tas5in- #riti#al responsi/ilities

$areer Highlights
Ecell Autovista !vt% Ltd% Se#tember &'(& )*eb &'(+
,eneral Manager-Service Kalina. /ndia
A.thori=ed 2ealers o1 Maruti Su0uki vehi#les. The position reports dire#tl3 to the Mana-in-
2ire#tor.
Res#onsibilities
Responsi/le 1or overall wor5shop pro1ita/ilit3
Re#r.it and +otivate 5e3 +ana-e+ent and s.pport personnel 1or Servi#e, Spares, 9od3
shop and "RM depart+ents
*ns.rin- hi-hest >.alit3 repair stat.s
*d.#atin- #.sto+ers on te#hni#al iss.es and vehi#le operations
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,ala1 Motors Ma1 &'('-Se#tember &'(&
2e#ut1 ,eneral Manager-Service Mumbai. /ndia
The position reported to the ?i#e 0resident. @ala43 Motors Aan a.thori=ed distri/.tor o1 Tata
and 6iat #ars in M.+/ai, ?asai, Ali/a.- and Mahad.
Boined as a Wor5s Mana-er, was pro+oted to the position o1 2ep.t3 @eneral Mana-er d.e to
#onsistent per1or+an#e.
Candled 3 servi#e wor5shops8a 3 /a3 1.ll3 e>.ipped state o1 the art wor5shop in M.l.nd, a D0
/a3 +ade to +eas.re a1ter sales o.tlet in @ore-aon, and a Eano e4#l.sive wor5shop in Mahad.
Res#onsibilities
2e1ined and i+ple+ented o/Fe#tives
<versaw and #ontrolled dail3 operations
Re#r.ited, +otivated and trained personnel
*sta/lished depart+ental -oals /ased on s.rpassin- #.sto+er e4pe#tations
2e#ided warrant3 #ontrol de#isions
Spare parts inventor3 #ontrol81aster rotation o1 parts
6o#.s on #lient intera#tion and >.i#5 resol.tion +ana-e+ent
"on#entrate on opti+al .sa-e o1 /a3s 1or >.i#5er t.rn aro.nd and /etter reven.e per /a3
*nhan#e la/or in#o+e per #ar while 5eepin- #.sto+er e4pe#tations as a priorit3
:iaise with 0rin#ipals8Tata Motors to ens.re #ontin.o.s two wa3 1eed/a#5, in1or+ation
1low and pro#ess i+prove+ents as per the Tata Motors *G"**2 pro-ra+
Ke1 Accom#lishments
3ata Motors $S/ Achievement Award. 1ear- &'((-&'(&
3ata Motors 4est 2ealershi# Award "or S1stems 5 !rocesses. 1ear -&'((-&'(&
6o 6on- !er"ormance 2a1s "or (78 consecutive 2a1s
2 | P a g e
64S /nternational Limited 9anuar1 &''8 till A#ril &'('
4od1 sho# Manager Mumbai. /ndia
E9S !nternational :i+ited is the #o+pan3 +ana-ed and owned sales and servi#e o.tlet o1
Mahindra ; Mahindra8a leadin- +an.1a#t.rer o1 passen-er #ars and SH?s
The position reported to the @eneral Mana-er8Servi#e. Mana-ed the 9od3 shop 1or D 3ears.
Res#onsibilities
"ond.#ted re-.lar +eetin-s with /od3 shop servi#e advisors, 1loor s.pervisors and
the store in #har-e to dis#.ss parts availa/ilit3, ti+elines and a##ident repair
stat.s
Stat.s report 1or the @eneral Mana-er re-ardin- pendin- and delivered vehi#les on
the 9od3 shop 1loor
!+partin- trainin- to servi#e advisors and 1loor s.pervisors on how to handle #riti#al
sit.ations and ta#5le the+ s.##ess1.ll3.
Ta5in- report 1ro+ servi#e advisors, preparin- esti+ations and veri13in- s.rve3or
reports
<r-ani=in- +eetin-s with the ins.ran#e #o+panies 1or availin- o1 the #ashless 1a#ilit3
1or the /ene1it o1 #.sto+ers as well as ens.rin- ti+el3 dis/.rsal o1 pa3+ents /3 the
ins.ran#e #o+panies
Shara1u H1undai :H1undai cars; Ma1 &''< till 2ecember &''=
Assistant Manager-4od1 Sho# Mumbai. /ndia
V/! Automobiles :Maruti Su0uki cars; *ebruar1 &''+ till A#ril &''<
Service Advisor Mumbai. /ndia
$ontinental H1undai :H1undai $ars; Se#t% &''( till 9an &''+
Service Advisor Mumbai. /ndia
V/! Automobiles :Maruti Su0uki cars; A#ril &''' till Se#t &''(
3rainee Mechanic Mumbai. /ndia
3 | P a g e
Educational >uali"ications
2i#loma in Automobile Engineering.
"olle-e o1 Ci8Te#h *n-ineerin-, M.+/ai, !ndia
Hniversit3 o1 M.+/ai. (??8-&'''%
MS-$/3 course-(??8
Universit1 o" Mumbai
.
!ersonal 2etails
@ender$ Male
2ate o1 /irth$ D6
th
sep '&)0
Eationalit38!ndian
:an-.a-es 5nown$ *n-lish, Cindi ; Marathi
Marital stat.s$ Married
!ermanent Residential status@
A/3, Shree Manav Mandir Apt.
9ehind Saraswat 9an5, Station Road, Kalwa (West).
Thane A 40060, !ndia
"onta#t$ %&' &'6 ()& 4040
Liking@ $ricket
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