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Aug Newsletter2

Indian IT and outsourcing firms have continued to win large outsourcing deals in a difficult market, though total contract values have fallen. However, the sharp fall of the US dollar against the rupee is posing challenges as most revenues for these Indian firms are in dollars. Appreciation of the rupee has cut into the margins of IT and BPO companies. In response, firms are increasing employee work hours and efficiency to maintain returns. The industry is asking the government to continue tax concessions to help offset losses from the weaker dollar. While the dollar's decline impacts margins in the short term, analysts believe the effect will be small and India's position as an outsourcing destination remains strong long term.

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Devesh Garg
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© © All Rights Reserved
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0% found this document useful (0 votes)
92 views

Aug Newsletter2

Indian IT and outsourcing firms have continued to win large outsourcing deals in a difficult market, though total contract values have fallen. However, the sharp fall of the US dollar against the rupee is posing challenges as most revenues for these Indian firms are in dollars. Appreciation of the rupee has cut into the margins of IT and BPO companies. In response, firms are increasing employee work hours and efficiency to maintain returns. The industry is asking the government to continue tax concessions to help offset losses from the weaker dollar. While the dollar's decline impacts margins in the short term, analysts believe the effect will be small and India's position as an outsourcing destination remains strong long term.

Uploaded by

Devesh Garg
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© © All Rights Reserved
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YEHMAIL .. GO4PROJECTS.COM
Think Ahead Think Global








News-Letter




Bombshel l f r om Bl ac k Hat : Al most Al l I mpl ement at i ons Of


SSL Ar e Conf i gur ed To Gi ve Up Ever yt hi ng
Think your implementation of SSL is secure? Think again
SAP Demos Commitment to Business ByDesign
Enhancements and testing of the software-as-a-service suite indicate that SAP intends to make the offering
more broadly available next year

UBI Automates Enterprise-wide Security Enforcement
Ever since Union Bank of India automated its enterprise-wide security enforcement, the
bank can manage security policies across 20,000 of its machines from a central location,
a first for any public sector bank in India

Google Chrome OS: Web Platform To Rule Them All
With Chrome OS, Google aims to make the Web the primary platform for software
development
Date
AdobeupdatesAcrobat,Readerwithsecurityimprovements
NASA,BoozAllenHamiltonfindtreasureinsocialnetworking
UP Govt Partners with HCL for e-job Initiative
Fake Security Software Steals $34 Million Monthly
Microsoft, Yahoo Said To Close Search Deal
Microsoft Unveils Security Tools, Resources At Black Hat
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YEHMAI L

HighLight

Oracle To Buy Data Integration Vendor GoldenGate


Enzen Global Solutions Introduces ERP Solution for the Power
Sector in India
Microsoft India Introduces Online Services

YEHMAILLaunchesHEALTHPORTAL

YEHMAILLaunchesSearchEngine.
Article1

Outsourcing contracts won by Indian companies

Even in a recession hit market where clients are cutting outsourcing budgets, Indian firms
such as TCS, Infy, Wipro, HCL, YEHMAIL, FUTURE TECHNOLOGIES and Tata
Communications have won large outsourcing deals this year placing them among the top
100 global service providers , on contract value terms. Even though the total contract
value of awarded outsourcing deals fell by 38 percent to USD60.2 billion in the first six
months of this year, Indian tech firms continued to compete neck and neck with the global
biggies such as IBM, Accenture, HP/EDS, CSC, shows data from TPI. TPI is the largest
sourcing data and advisory firm and measures commercial outsourcing contracts valued
at USD25 million or more. YEHMAIL Limited, UK seems to get major outsourcing
contracts for Asia Pacific.
Indian firms dominated the information technology outsourcing ITO segment USD38.2
billion split into application, development and maintenance ADM and infrastructure
segments and offshore software development.
Among the desi firms, the top deal winners were Cognizant, Infosys, HCL, TCS, Future
Technologies and Wipro featuring in the ADM section. HCL and Wipro were again listed
among the top 10 infrastructure deal winners, TPI said.
Retail, diversified financials, transport, and network telecom services provided
strength to the ITO market. TCS was the top vendor to win deals in three of these
markets, while Infosys appeared as one of the top vendors in the Americas and the APAC
region, HSBC IT analyst Yogesh Aggarwal said.
Tata Com, only Indian firm among network service bigwigs such as AT andT, BT,
Ericsson and Nokia Siemens -- grabbed a place amongst top 10 club in a segment where
2

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Article2
deals worth USD13.4 billion were awarded till J une.

I ndi an Out sourci ng and t he Dol l ar Di p


Outsourcing strengthening economies, improving infrastructure and upgrading
quality of lifeWe've heard it all. So doesn't the sunshine industry ever face
any glitches? It surely does, what with global equations and the economic
realities of various countries and people coming into play. And what better
example than how the outsourcing capital of the world, India, is facing a
backlash because of the flux surrounding its economy and that of the dollar.

The sharp fall in the dollar is sparking waves throughout the global financial
communities. The International Monetary Fund in their latest report on the
U.S. economy has stated that a plummeting dollar remains a risk to the global
economy, partly because financial markets react adversely to a downshift in
the currency. The dollar, which had lost about 5% against the pound and the
euro this year, is again facing a devaluation.
The Writing on the Wall
So how has dollar depreciation against the rupee (or rupee appreciation if you
put it in another way) affected the Indian outsourcing scene? According to the
chairman of a leading Indian IT company, depreciation of the dollar is
emerging as the biggest risk for the Indian software and IT-enabled
companies as their exposure in the US currency is more than 80%. Infosys
Technologies, India's premier IT giant, lost $21.6 million during the first
quarter (April-June) for fiscal year 2003-04 on account of the rupee's
appreciation against the US dollar. A majority of IT companies and BPOs in
India cater to American clients and measure revenue in dollars. As a study
puts it, "Indian software firms get 60 per cent of their revenues from the US
and a one per cent appreciation of the rupee against the dollar can impact
earnings before interest and tax margins by between 30 and 50 basis points.
Irrespective of the fact whether the company is big or small, all of them have
been hit. The margins may be impacted by as much as 4 per cent."

The operating margins in the BPO industry are usually around 12% and the
rupee rise is expected to have a 9% impact on BPO margins. The expenses for
BPOs incurred in rupees also add to this situation. The labor cost arbitrage, a
major driving force of the Indian outsourcing equation, is definitely suffering
and profit margins - already taking a drubbing because of wage revisions and
increasing visa costs - are bound to recede. India's own booming economy and
expanding foreign reserves are, ironically, contributing to this crunch.
Tackling Head on!
So how has Indian IT and BPO companies coped as the dollar lost more than
7% in rupee terms? Many Indian IT companies are trying to bank on efficiency
in operations apart from managing foreign exchange exposure wisely.
Increasing work output to balance returns is a common strategy being
adopted. Many BPOs have increased shift duration by an hour, giving
employees the choice to work late or start early. BPO workers typically work
40 hours weekly, but with these modified timings they will have to work for 50
hours in a week. Another tactic being put in place is extending working days to

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Saturday, resulting in a 6-day working week.

A broader perspective emerges from industry forerunners. According to T. V.
Mohandas Pai of Infosys, the big challenge for India in the dollar depreciation
is the opening of the external commercial borrowing (ECB) window. He adds,
"Do not allow ECBs to be converted into rupees. But allow ECBs only for
imports or for acquisitions overseas. Don't allow the use of ECBs for the next
one year for local assets or working capital. It is just a small stop-gap
arrangement. Then I think the situation will improve."

Rupee appreciation and wage inflation has also prompted the ITES-BPO
industry to make a strong pitch to the Indian Government for the continuation
of tax concessions under the Software Technology Parks of India (STPI)
scheme beyond 2009. Extension of tax incentives can help the industry
counteract losses being caused by the dollar dip.
The Silver Lining
So will the rupee-dollar equations have an enduring negative impact on India's
premier position as an outsourcing destination? NASSCOM (National
Association of Software & Services Companies) is optimistic on this count, with
Kiran Karnik, the President of NASSCOM, saying, "The impact would be
minuscule and to the tune of 2-3 percent; we do not think it will have an
adverse impact on the competitiveness of Indian software firms." In fact,
many experts point out that the steady rise of the rupee actually warrant good
times. The infrastructure needs of the Indian economy requires huge
investments, a major chunk of which needs to come from overseas. The host
country's currency, appreciation will go a long way in instilling confidence in
overseas investors. The overall well being of the Indian economy - curbed
inflation, rising stock indices, controlled trade deficits - can also only mean
good times ahead in the long term. So chins up one and all!
Source:Outsourcenews.com

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OUTSOURCI
NG
PROJECT
STATUS

NewProjects
orUpcoming
Projects

S.No. ProjectName No.ofSeats BookedSeats Status


1. PdftoDoc 200 200 Successful
Running6
Billing
2. OnlineFormFilling
(80/INR)
160 160 Started
Successfully
3. OnlineFormFilling
(100/INRor2$)
80 80 InProgress
4. PdftoHTML 120 60 InProgress
5. Inbound 8 8 Started

WebSite&SoftwareProject:
Project Budget
Status
SearchEngine 7600$
available
Website:SpaceResearchLab 1600$
available
Artificialsoftware 3600$
available
ElectronicsCircuitDesignand
PCBdesignsoftware
3200$
available

S.No. ProjectName StartUptime Payout Upfront+Consultancy


1 AccountingProcess
15Daysaftersign
up
4$perhour 40,000$
2 OutBoundProcess
15Daysaftersign
up
40%Commission Commission
3 FORMFILLING 7Daysaftersignup40/INRor2.5$
3,00,000/+Monthly
1,50,000/
4 PdftoDoc 7daysaftersignup 15/INR
1,00,000/withMonthly
Deduction20,000
5 FormFilling 8Days 20/INR
Upfront1,00,000/+monthly
30,000/INR
AugProjects2009
1. SoftwareProject:ArtificialIntelligenceSoftware
2. TechnicalHelpDeskProject
3. OutboundCallCentreProject
4. BPOProject:DATACapturing




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CyberCrime
Article


BlackHat USA 2009: Russian's Organized Crime Heritage Paved Way
For Cybercrime
Russia's longstanding history with organized crime has nurtured a current
crop of sophisticated cybercrime organizations dedicated to information
stealing and political "hacktivism."
During a BlackHat USA 2009 presentation, Dmitri Alperovitch, McAfee Internet
threat researcher, said that Russia's history of organized crime has paved the way
for the emergence of highly sophisticated cybercrime organizations that have
spearheaded the emergence of Internet worms, botnets, spamming, phishing and
credit card forums.
But fundamentally, there is little difference between cybercrime and other types of
crime. "At the end of the day, it's about the money," he said.
Alperovitch said that the current security environment is ripe for cybercriminals.
Unlike other types of crime, cybercrime has low barriers to entry, there is little
prevention and few enforcement mechanisms, and the returns are "enormous." The
"ease of doing business" has facilitated a reported 275,000 incidents in 2008 which
translates to about $265 million lost in the U.S. alone, he said.
And that's just the tip of the iceberg, Alperovitch said.
Russia, in particular, has a long history of organized crime, he said. Organized
crime emerged during Lenin/Trotsky era. Russian prisons, known as Gulags,
housed criminals who formed a distinct organization known as "Thieves and
Law."
"Out of these places evolved sophisticated organizations," Alperovitch said.
Members of these organizations were required to abandon their existing families
and commit solely to the organizations, using tattoos as a language to
communicate their rank and the crimes they have committed.
"Violations of this code were punishable by physical mutilation and even death,"
Alperovitch said. "They viewed crime as a way of life. They were willing to live
and die for their organization."
Initially, Russian cybercrime had its roots in software piracy. However,
cybercrime took off following a 1994 Citibank hack linked to St. Petersburg,
which allowed attackers to access more than $10 million via the telephone system.
Much of that money was never recovered.
"It was difficult to prosecute," Alperovitch said. "What was clear was that this was

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CYBERRESEARCH
LABS

not a one-man operation."


In the late 1990s, Russian cybercriminals were an integral part of the creation and
the monetization of botnets and Internet worms, Alperovitch said, which paved the
way for organized crime organizations built around spamming and phishing.
"They realized early on there is a lot of money to be made in spamming and
phishing," he said.
But the attacks were motivated by more than just money. Russian cybercriminals
realized that cybercrime efforts could be used for political activism, or
"hacktivism," which was reflected in denial of service attacks on Estonia in 2005
and on the Georgian government and news Web sites in 2008.
By mid-2000, these organizations were full-fledged businesses. One cybercrime
organization, known as CarderPlanet, specialized in the theft and sale of credit
cards and identifying information.
As they developed, these organizations operated like corporations, and assigned
jobs to members to buy, sell and trade stolen information. "This is about business.
This is all about money. These guys are businessmen. They pay for advertising,"
said Keith Mularski, an FBI cyber division special agent.
They also created Web forums in which they could communicate with other
hackers in the cyber underground.
Incrementally, law enforcement began to catch up to some of the Russian
cybercrime organizations. Among those recently arrested was Maxim Yastremsky,
a hacker partly responsible for the 2006 TJ X breach and Roman Vega, mastermind
behind credit card dump sites and carding forums.
Mularski described a deep undercover operation over a three-year time span in
which he posed as a cyber criminal on the DarkMarket forum. The sting resulted
in the arrest of 56 indivduals worldwide, more than $70 million in potential
economic loss prevented, and recovery of 100,000 compromised credit cards, he
said.
When people think of cybercrime -- this is the first thing I thought of -- everybody
is a geek," Mularski said. "Really, the cybercrime out there is highly organized."

YEHMAILWonthecontractofR&DonCyberResearchandCrimePrevention
TechnologyoftheCYBERRESEARCHLABS.


YEHMAI L

YEHMAIL
PROJECTNEWS

Captioning Service
Pre-Qualification are invited for provision of CAPTIONING SERVICES
United States of America
07 Aug 2009


Fire and Emergency Services Records Management and Reporting
RFQ are invited for Fire and Emergency Services Records Management and Reporting
United States of America
10 Aug 2009


Data-processing services.
RFQ are invited for Eligibility in the Local Context (ELC) Processing Services
United States of America
14 Aug 2009

Information technology services
RFQ are invited for information technology services
United Kingdom
10 Aug 2009


Data-processing services
RFQ are invited for data-processing services
United Kingdom
17 Aug 2009


Provision of Metering Data Services.
RFQ are invited for data services
United Kingdom
31 Aug 2009


Computer-related services
Procurement forecast for computer-related services
United Kingdom
25 Aug 2009


Software package and information systems
Procurement forecast for software package and information systems
United Kingdom
07 Aug 2009

8

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Data services
Procurement forecast for data services
United Kingdom
12 Aug 2009


UK-Watford: data-processing services
UK-Watford: data-processing services
United Kingdom
28 Aug 2009

UK-London: data-processing services
UK-London: data-processing services
United Kingdom
24 Aug 2009


UK-Edinburgh: data-processing services
UK-Edinburgh: data-processing services
United Kingdom
17 Aug 2009


UK-Leicester: data-processing services.
UK-Leicester: data-processing services.
United Kingdom
16 Aug 2009


LT-Vilnius: data-processing services
LT-Vilnius: data-processing services
United Kingdom
26 Aug 2009

Provision of Vehicle Route Planning Software.
Tenders are invited for software package and information systems
United Kingdom
24 Aug 2009





9

YEHMAI L

BUSINESS
NEWS:
YEHMAIL

YEHMAILLaunchesHealthPortal
Thisportalisartificialintelligencebasedhealthmanagementsystem.The
majorfeatureoftheportalisthat,itcanpredictthediseaseofthe
individualbasedonsymptoms.

Majorfeaturesoftheportal:
1. SymptomsbasedDiseasepredictionsystem
2. Completehealthrecordmanagementsystem
3. Consultancyoverhealthandhospitalrelatedissue
4. Medicaltourism
5. AppointmentwithSpecialist
6. 24*7*365CallCenterforUKandUSA
7. LaunchinINDIA
8. PanelofDoctors
9. CompleteCoveragewithAllopathy,Homeopathy,andAurveda
10. DietarychartandHealthCalculators
11. TravelAlerts
12. DailyHealthtips
13. Medicalcardpreparationandonlinerechargeofcard
Lotsmore

10

YEHMAI L
ImagesandNewsClippingoftheLaunchofHealthPortal

YEHMAILWinsOutsourcingContractofdatabasedevelopmentofTRAVELPROCESS,and
Directory.
YEHMAILLimited,UKwinsthecontractofUSD2bnoftwoDatabasedevelopmentprocesswith
PurpleOnline.ThetwoprocessesareTRAVELPROCESSandDIRECTORYDevelopment.

YEHMAILEstablishestheirLPOatJaipur,INDIA.

YEHMAILPlantoputtheirHealthCenterinEveryState.RFQinvitedfortheHealthCenter

11

YEHMAI L

YEHMAILPRODUCTNews

YEHMAILSchoolManagementSoftwareBasicModule300$
YEHMAILHospitalERP...BASICModule1000$
WebAccountingSoftware.....BASICmodule2000$
YEHMAILLAUNCHESXDesktopandWebBasedOS.LicenseFeesstartfrom200$
YEHMAILlauncheswebbasedsecuritycams.
YEHMAILlaunchesnewwesternoutletclothesserieswithSWIMSUITandLINGERIES.
YEHMAIL,startsworkingwithmedicalinstrumentsandstartdevelopingthestandardsofthe
InstrumentswithcalibrationLAB.
OnlineeducationsegmentstartsworkingunderthenameofWEBEDUCATIONHUB.

Business Quotes

If you're attacking your market from multiple positions and your competition
isn't, you have all the advantage and it will show up in your increased
success and income.
Jay Abraham

We would like to have comment on our effort of newsletter at [email protected]

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YEHMAIL

12

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