Central University of Rajasthan

Bandarsindri, NH-8, Kishangarh (Ajmer)

Website: www.curaj.ac.in

Detailed syllabus
MBA Programme

Department of Management

MBA Programme
PREAMBLE
1

Globalization and liberalization of Indian economy along with integration of world markets
have opened up horizons of prosperity and growth for business. The fast pace of changes has
brought out the need to innovate newer ways of establishing and managing business. To
address these needs, Central University of Rajasthan offers a full time MBA program.

PROGRAMME OBJECTIVES

To empower students as leaders who can create innovative strategies and execute
them in the market.
To develop skills in successfully initiating, expanding and diversifying a business
enterprise in new, up-coming areas.
To provide students with the required tools for decision-making and data analysis
To improve students' managerial skills through the use of case studies.
To teach students the techniques and tools useful for financial analysis and control in
today's business climate.
To impart students the skills and knowledge required to ethically manage the
business.
To develop each student's strategic thinking.
To develop family business successors as enterprising and knowledgeable owners of
the business of their forefathers.

SCHEME
The details of the courses with code, title and the credits assigned are as given below.
Note:
# 50% (internal assessment) will consist of:
1. Classroom participation
2. Group discussion
3. Class test performance
4. Surprise test performance
5. Class participation
6. Submission of assignment (inclusive of timely submission and quality)
7. Attendance etc.
Above has been recommended with a view to develop the required skills in the students and
to encourage them for active participation in the class room teaching.
Credit worth to be taken from format
L: Lecture
T: Tutorial
P: Practical
IA: Internal Assessment
EoS: End of Semester
STs: Seminar Tutorials
PC: Paper Compulsory
PE: Paper Elective

MBA Program
Course Structure Semester I & II
First Semester
2

Note: Total number of credits is 24; 18 credits for compulsory papers and 06 credits for
elective papers offered by the Department. In order to encourage interdisciplinary
approach students may opt for elective courses of other Departments in lieu of elective
papers offered by the Department. In addition to that students may opt for audit
courses in foreign languages and courses offered by other Departments.

Sr

Subject
Code

1.

MBA
101

2.

MBA
102
MBA
103
MBA
104
MBA
105

3.
4.
5.

Course Title

Principles &
Practices of
Management
Economics for
Managers
Management
Accounting
Quantitative
Techniques
Information
Technology
(L-2)

Course
Category

Credit

PC

Contact
Hours
L T P
3 - -

PC

50

50

PC

50

50

PC

50

50

PE

50

50*

50

50**

Practical (P-1)
6.

7.
8.

MBA
106

MBA
107
MBA
108

EoS Exam.
Duration (Hrs.)
Theory Practical
3
0

Relative
Weights %
IA# EoS
50
50

Business
Communication
(L-2)
Soft Skills (P-1)

PE

Organizational
Behaviour
Business
Environment
Total

PC

50

50

PC

50

50

24

* There will be 25 marks practical examination based on the syllabus given in Section A
to be conducted by the external & internal examiners.
** There will be 25 marks viva-voce examination based on the syllabus given in Section
A to be conducted by the representatives of corporate world and academia.

Second Semester
Note: Total number of credits is 24; 18 credits for compulsory papers and 06 credits for
elective papers offered by the Department. In order to encourage interdisciplinary
approach students may opt for elective courses of other Departments in lieu of elective
3

papers offered by the Department. In addition to that students may opt for audit
courses in foreign languages and courses offered by other Departments.

Sr

Subject
Code

1.

MBA
201
MBA
202
MBA
203
MBA
204
MBA
205
MBA
206
MBA
207

2.
3.
4.
5.
6.
7.

8.

MBA
208

Course Title

Course
Category

Credit

Marketing
Management
Human Resource
Management
Financial
Management
Operations
Management

PC

Contact
Hours
L T P
3 - -

PC

50

50

PC

50

50

PC

50

50

Research
Methodology
International
Business
Theories &
Practices of
Entrepreneurship
Rural Marketing

PC

50

50

PE

50

50

PC

50

50

PE

50

50

Total

EoS Exam.
Duration (Hrs.)
Theory Practical
3
0

Relative
Weights %
IA
EoS
50
50

24

Detailed Syllabus
MBA 101 Principles and Practices of Management
Objective:
The objective of this paper is to familiarize the students with basic management concepts and
behavioural processes in the organisation.
4

Unit I
Management an Overview, Definition, Functions of Management, Managerial Roles and
responsibilities, System and Contingency Approach for understanding organizations,
Management Thought-Classical Perspective, Scientific Management, Administrative
Management, Bureaucratic Management, Behavioural Perspective. Skills and Roles of
Manager in an organization, Social Responsibilities of Business.

Unit II
Fundamentals of Planning, Types of plans, Policies & planning premises, planning process,
the nature of objectives & process of MBO, Decision making (nature, process & techniques,
models, groups and its decision making).
Fundamentals of Organizing- Nature and purpose, Elements and process of organizing, Basic
departmentation, Span of Management, line and staff concept, centralization and
decentralization, Delegation of authority, Determinants of organization structure, New
approaches in organization design, downsizing and its implications, organizational climate,
organizational creativity and innovation.

Unit III
Direction-concept, its significance and main elements, Coordination (importance and
techniques), Leadership - Meaning and Importance, transitions in leadership theories, trait
theories, behavioral theories, contingency theories, leadership styles and skills, Managerial
culture and leadership, Motivation its concept, nature and theories. Communication
meaning, concept, process types and barriers to an effective communication.

Unit IV
Control- concept, nature, its process & importance, controlling techniques, control of overall
performance, span of control, management control systems, behavioural implications of
managerial control.

Unit V
Knowledge management, Total Quantity Management, Business process reengineering,
Management of productivity, Comparative management in selected countries, International
management and MNCs, corporate governance, Management challenges.
5

Case studies based on above-mentioned curriculum

Suggested Readings:
Koontz & ODonnel, Essentials of Management,
Weihrich Heinz and Koontz Harold, A Global and Entrepreneurial Perspective, 12th Edition,
Mcgraw Hill
Stoner, Freeman & Gilbert Jr, Management Organizational Behaviour, 6th edition, PHI
Terry, G.R., Principles of Management
Peter F. Drucker, Management Task and Responsibility

MBA 102 Economics for Managers

Objective: The objective of the course is to provide insights to the students regarding tools
and techniques of economics to enable them to appreciate its relevance in business decisionmaking

Unit I
Meaning and scope of Managerial Economics, Role and responsibilities of Managerial
Economist, Objectives of firm, Fundamental concepts of Economics - Incremental reasoning,
contribution, Time perspective, Risk and uncertainty, Discounting principle, Opportunity
cost, Profit maximization model, Growth maximization model and Behavioral model of firm

Unit II
Demand and revenue, Elasticity of demand its significance and its applications in business,
Demand function, Determinants of demand, Demand forecasting, Cost concepts relevant to
business decisions, Cost Functions, Production function, Laws of returns and returns to scale,
Estimation of production and Estimation of cost.

Unit III
Theory of pricing, Perfect competition, Imperfect Competition, Monopoly, Monopolistic
competition, Monopsony, Duopoly and Oligopoly

Unit IV
Pricing decisions, General theory of pricing, Peak load pricing, Pricing over life cycle of a
product, Cost plus pricing, Multi-product pricing, Transfer pricing and Cost oriented prices

Unit V
National Income, its Components, Methods of measurement, Problems in estimating,
economic welfare and industrial growth, The flat world economy, Characteristics of new
economy, , Icons of new economy, Demographic dividend and Rules of the game in new
economy .

Case studies based on above-mentioned curriculum

Suggested Readings:
Joel Dean, Managerial Economics
Paul A Samuelson, Economics, Mc Graw Hill International , New York
D.N. Dwivedi Managerial Economics, Vikas, New Delhi
N.D. Mathur,, Managerial Economics, Shivam Book Hous Pvt. Ltd, Jaipur
P.L. Mehta, Managerial Economics, Analysis and Cases ,Sultan Chand &Sons, N. Delhi
R.L. Varshney & K.L. Maheshwari, Managerial Economics, Sultan Chand &Sons, New
Delhi
U.L. Mote, Samuel Paul and G.S. Gupta, Managerial Economics, Tata Mc Graw Hill,
Mumbai

MBA 103: Management Accounting

Objective: The objective of the course is to understand the system of utilizing financial,
costing, and other information to assist the management in the performance and evaluation of
their functions. The Course will provide the students with a learning framework that will
enable them to study the principles and procedures used in collection and analysis of
accounting information.

Unit I
Introduction: Financial accounting, its Concept, Importance, Scope, Accounting as an
information system, Accounting concepts, conventions and Generally Accepted Accounting
Principles (GAAP)
7

Unit II
Financial statements: Preparation of financial statements-Trading account, Profit & Loss a/c,
Balance sheet and Adjustments in final accounts.

Unit III
Management Accounting: Concept, Need, Importance and Scope. Nature, Attributes and
Usefulness of financial statements, Distinction between financial accounting, cost accounting
and management accounting, Role and responsibility of management accountant.

Unit IV
Cost accounting: Meaning - Cost, Cost accounting & cost centre. Elements, methods of
costing,
Preparation of cost sheet and inventory control.

Unit V
Marginal & Standard costing and budget recontrol, Marginal costing, Absorption costing,
their difference, Concept and application of CVP analysis in business decision making,
Standard costing, Variance analysis.
Case studies based on above-mentioned curriculum

Suggested Readings
Basic reading:
1. Maheshwari, S.N. (2001). Management Accounting and Financial Control. Sultan Chand and
Sons, New Delhi.
2. Bhattacharya, S.K. and Dearden, J. (1996). Accounting for Management: Texts and Cases. Vikas
Publishing, New Delhi.

Reference Books:
1. Wheldon : Cost Accounting and Costing Methods.

2. Homgren Charges I: Intorduction to Management

Accounting.
3. Keller and Ferrara: Management Accounting for Profit
Control.
4. Accounting for Managers: S.K. Bhattacharya & John
Dearden.
5. Management and Cost Accounting: Robert S. Kaplan.
6. Advanced Management Accounting: Robert S. Kaplan.
7. Robert Anthony: Management Accounting.
8

MBA 104

QUANTITATIVE TECHNIQUES

Objective:
The objective of the course is to equip the student with basic quantitative tools required to
perform the role as a manager. This will enable him to do analytical evaluation and arrive at
logical conclusions & inferences to the decisions.

Unit I
Decision Theory, Decision making under uncertainty, Criterion of Maximin and minimax,
Decision making under risk Bayesian approach, Criterion of Maximum likelihood, Decision
Tree-Applications, Decision making in a Competitive Situation-Game Theory, Types of
Games, Two person zero sum games, Mixed strategy and Method of solution.

Unit II
Linear Programming, Problem formulation and graphical methods of solution, Simplex
method, Elementary ideas about duality, Sensitivity Analysis, Integer Programming and Goal
Programming.

Unit III
Transportation Model, North West Corner Rule, Stepping Stone Method, VAM, MODI,
Application of Transportation Model, Assignment Models, Transshipment and Routing
Problems

Unit IV
Waiting line, Characteristics, Arrival process, Structure and service process, Single and
multiple channel models, Optimum number of channels, Cost analysis and business
application of waiting lines

Unit V
PERT & CPM, Network construction and analysis, Critical path, Time-cost trade off, Crash
activity analysis, Planning and scheduling, Project costs, Controlling project costs,
Simulation for business, Monte Carlo method and application of simulation in business
situations.
9

Case studies based on above-mentioned curriculum

Suggested Readings:
1.
2.
3.
4.
5.

Anderson, Sweeney and Williams, An Introduction to Management Science

Vohra, N.D. Quantitative Techniques in Management, 3rd Edition, Tata McGraw Hill
Taha, H.A., An introduction to Operation Management
Tulsian and Pandey, Quantitative Techniques, Pearson Education
Sharma J. K., Operations Research

MBA 105: Information Technology

Objective: This course is designed to make the students of management familiar with the
basic fundamentals and concept of computer. This paper shall prepare students to learn and
acquire necessary computer skills required for day to day office application. The students will
also be able to learn to solve business mathematical problems with the aid of computers.
Section A

Note: This section will be 25 marks.

Unit I
Computer fundamentals: Definition of computer, types of computer systems for individuals
(Desktops, Workstations, Notebooks, Tablet PCs, Handheld PCs, Smart phones) and
organizations (Network servers, Mainframes, Minicomputers, Supercomputers)
Computer components: Hardware (Processing devices, memory (RAM, ROM), Input-Output
devices, External storage devices), Software (System, Application software), Data,
Humanware

Unit II
Working with Windows: Desktop, anatomy of a Window, Menus, Start button, My
computers, adjusting desktop properties, application switching, Windows explorer, opening,
creating, renaming, deleting, finding, copying, moving files and folders, displaying and
setting properties, Handling multimedia files, RUN window, command prompt, Using basic
DOS commands (DIR, CD, MD, DEL, COPY)

Unit III
Mastering MS-Office:
10

MS Word: Word window anatomy, opening and closing word document, creating a new
document, entering, selecting, editing, formatting text, inserting date, saving word document,
creating and formatting tables, bullets and numbering.
MS Excel: Excel window anatomy, values vs. text concept, Entering & editing cell entries
(text, numbers), inserting, deleting, copying, moving cells, rows, columns, text alignment,
using autofill function, cell referencing, basic formula (SUM, COUNT, AVERAGE, MAX,
MIN, PRODUCT, Subtract, divide), creating excel charts.

MS PowerPoint: Autocontent wizard, Using blank presentations, Selecting slide layouts,

Formatting slides and text, Adding objects (pictures, sound & video clip, tables from word),
graphical bullets, formatting slide header & footer, adding animations, drawing charts,
preparing handouts.
MS Access: Getting started with Access 2007, Using Tables & Queries, Using Forms, Using
Reports, Modifying a relational database structure, creating multiple table queries, enhancing
forms, analyzing data with reports, Importing and Exporting data, analyzing database design,
creating advanced queries, creating advanced reports, managing database objects, creating
macros, creating modules and VBA, Managing the database

Unit IV
Internet: Basic concepts (Internet, World Wide Web, email), connecting to internet, opening
a website, surfing internet, using search engines, making email address, sending, receiving
and replying to emails, uploading and downloading attachments, Outlook express, managing
address book, instant messaging, Video conferencing.

Unit V
Development of MIS: Definition, role of MIS, need, Organizational pyramid & information
concepts, general model of MIS, developing MIS plan, MIS plan contents, Ascertaining class
of information, Determining information need, Implementation, MIS quality control, Factors
contributing to success and failure of MIS.

Case studies based on above-mentioned curriculum

Section B

Note: There will be 25 marks practical examination based on the syllabus given in
Section A to be conducted by the external & internal examiners.
11

Suggested Readings:

Basic reading:
1. Courter, Gini and Marquis, Annette, Mastering Microsoft Office 2000 professional edition, BPB
Publications, New Delhi, 2002.
2. Norton, Peter, Introduction to Computers, Tata McGraw-Hill Publishing Company Ltd., New
Delhi, 2006, 6th ed.
3. Jawadekar, Waman S., Management Information Systems Text & Cases A digital-firm
perspective, Tata McGraw-Hill Education Pvt. Ltd., New Delhi, 4th ed.
Additional reading:
1. Freeze, Jill T., Teach yourself Computer basics in 24 hours, Techmedia, New Delhi, 2nd ed.
2. PC Complete, BPB Publications, New Delhi, 2002, 2nd ed.
Reference books:
1. Sinha, P. K., Computer fundamentals Concepts, Systems & Applications, BPB Publications, New
Delhi, 2002
2. Kanter, Jerome, Managing with information, Prentice-Hall of India Pvt. Ltd., New Delhi, 2006, 4th ed.
3. Murdick, Robert G., Ross, Joel E. and Claggett, James R., Information systems for Modern
Management, Prentice-Hall of India Pvt. Ltd., New Delhi, 2004, 3rd ed.

MBA 106: Business Communication & Soft Skills

Objectives: The major objective of this course is to develop communication skills in
business communication. The course will acquaint the students with t communication, the
basic concepts and techniques of business communication.

Section A

Note: This section will be 25 marks.

Unit I
Business Communication: Meaning, its concepts & objectives, Principles of effective
communication (7 Cs), Media for communication (covering written, oral, face-to-face, audiovisual, computer aided, silence), model of communication process. Types of communication:
Formal (upward, downward, horizontal, diagonal), Informal (grapevine, consensus), Ethics in
communication. Communication in global scenario.

Unit II

12

Barriers to communication: Faulty medium, physical barriers, semantic barriers, sociopsychological barriers, different comprehension of reality.
Kinesics,

paralanguage,

artifactual

communication,

Non-verbal communication:

proxemics,

Chronemics,

silent

communication

Unit III
Business letters: Need, kinds of business letters, essentials of effective business letter,
business letter styles (full block, semi-block, hanging indentation, special letter form),
business enquiries and reply, purchase orders, complaints, payment collection letters, circular
letters, sales letters, correspondence with banks, memos, office orders, circulars, application
letters.

Unit IV
Report writing: Definition, classification of business reports, essentials of a good report, steps
of preparation of report, organization of report, tables, Visual illustrations (bar chart, pie
chart, line chart, pictogram), reports by individual, committees, agenda and minutes of
business meetings, limitations of report writing. Interviews: Its types & preparation.

Unit V
Corporate communication: Press releases, speeches, negotiating & bargaining, business
presentations, conferences (corporate, press).
Means of communication: Telephone, fax, telex, email, voice mail, answering machine,
teleconferencing, SMS, MMS, posters.

Case studies based on above-mentioned curriculum

Section B

Note: There will be 25 marks viva-voce examination based on the syllabus given in
Section A to be conducted by the representatives of corporate world and academia.

Suggested Readings:

Basic Reading:
1. Robert L. Shurter and J Peter Williamson, Written Communication in Business
13

2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

Heta A Murphy and Charles E Peck, Effective Business Communication

William C Hansturt and Wayen N Batty, Business Communications: Principles and Methods
C. C. Parkhurst, English for Business
Robert D Hay and P V Lesakar, Business Report Writing
Pal, Rajendra and Korlahalli, J.S., Essentials of business communication, Sultan Chand & Sons,
New Delhi, 2009, 11th ed.
Lesikar, Raymond V. and Pettit, John D., Jr., Business communication Theory and application,
A.I.T.B.S., 2003, 6th ed.
Additional reading:
Taylor, Shirley, Communication for business A practical approach, Pearson Education, Ltd., New
Delhi, 2007, 4th ed.
Raman, Meenakshi and Singh, Prakash, Business communication, Oxford University Press, 2008.
Reference book:
Bahl, Sushil, Business communication today, Response books, New Delhi, 1996.

MBA 107: Organizational Behaviour

Objective: The objective is to help student comprehend, perceive and understand group
dynamics & behavioural aspects in an organization. Develop decision making skills through
case discussions.

Unit I
Introduction to OB: Definition, Organization theories, behavioural & contingency approach,
Contemporary challenges and opportunities for OB, Developing an OB model. International
dimensions of OB. Managing across cultures.

Unit II
Understanding and managing individual behavior: Individual differences and work behavior.
Leadership: Meaning, leadership vs. management, theories (Trait, behavioural, contingency),
styles, skills.
Personality: Concept, theories, determinants, self growth and inter-personal effectiveness, the
Johari Window model, transactional analysis, ego states, life positions, transactions.
Perception: Definition & process, factors influencing perception, perceptual defects.
Learning: meaning, concept, theories, principles and behavioural implications.
Motivation: Meaning, types, Process and Content theories

Unit III
Group behaviour: Definition, classification of groups, group development models, reasons of
formation, group decision making, group cohesiveness, group conflict and resolution
strategies.
14

Team building: Team vs. group, types of teams, techniques of building effective teams,
contemporary issues in team management.

Unit IV
The organisation in relation to its environment, Power and politics: meaning and basis of
power, power tactics, political strategies for attaining power in organizations, organization
culture, nature, creating and maintaining a culture.
Politics: Definition, factors contributing to political behaviour, employee responses to
organizational politics, Impression management techniques.

Unit V
Organizational dynamics: Organizational change, types, resistance to change, techniques of
overcoming resistance to change, Lewins model, steps of implementing change process.
Stress management: Meaning, causes, effects of stress, stress coping strategies.

Case studies based on above-mentioned curriculum

Recommended Readings:

Basic reading:
1. Robbins, Stephen P., Organizational behavior, Prentice-Hall of India Pvt. Ltd., New Delhi, 2003,
10th ed.
2. Luthans, Fred, Organizational behavior, Irwin McGraw-Hill International edition, 8th ed.

Additional reading:
1. Mehta, Anil and Chouhan, Bhumija, Organizational behaviour, Ramesh Book Depot, Jaipur,
2010-11, MBA edition.

Reference book:
1. Greenberg, Jerald and Baron, Robert A., Behavior in Organizations, Prentice-Hall of India Private
Ltd., New Delhi, 2003, 8th ed.

MBA 108: Business Environment

15

Objective: The primary objective of this course is to acquaint the students to the emerging
trends in business environment. This will also help them to develop the ability to analyse the
competitive business environment to appraise the environmental pressures on business, and to
understand the government policies and current issues in Indian perspective.
Unit I
Business Environment:

Nature of Business Environment, Environment Scanning,

Components of Business Environment, Significance of business environment, Environmental

Analysis and forecasting ,business and society Social responsibility of business.

Unit II
Economic and Political Environment:

Economic and Political system,

Monetary policy,

Fiscal Policy, Economic reforms, Industrial Policy of 1991.

Unit III
Technological Environment: Components of Technology, Technology transfer, Technology
and globalization, Competitive advantage and technology.
Unit IV
Demography and Socio-Cultural Environment: Demographic Environment in Business,
Socio-Cultural Environment in business.

Unit V
Legal, Financial and International Environment: Globalisation and growth of Multinational
Corporations (MNC), Indian Stock Market and SEBI, Competition Bill 2001, Laws relating
to Intellectual Property Rights (TRIPS).

Case studies based on above-mentioned curriculum

Recommended Readings:
Mittal, Vivek, (2007). Business Environment, New Delhi: Excel Books.
Cherunilam, F. (2003). Business Environment Text & Cases, New Delhi: Himaliya Publishishing
House.
Aswathappa, K. (2001). Essentials of Business Environment, New Delhi: Himaliya Publishing House.
Paul Justin, Business Environment

MBA 201: Marketing Management

Objective:
16

Marketing is no longer a company department charged with a limited number of tasks- it is a

company wide undertaking. It drives the companys vision, mission and strategic planning.
Marketing succeeds only when all departments work together to achieve goals. The student
will be able to understand these concepts.
Unit I: Marketing concepts: Definition, Marketing vs. Selling, Marketing concepts and
types, Marketing management, Marketing mix, STP (Segmentation, Targeting, Positioning)
concepts, Marketing planning, organization and control.
Unit II: Product: Definition, classification, product line-concepts and decisions,
differentiation, standardization vs. adaptation, new product development process, Product
Life Cycle, Packaging, labeling, tags, quality standards.
Product portfolio decisions: Product portfolio matrices (BCG, GE)
Unit III: Pricing: Meaning, pricing objectives, process, methods, price adaptation
(geographical pricing, discounts & allowances, promotional pricing, discriminatory pricing,
product mix pricing)
Unit IV: Physical distribution: Definition, Channels, functions, levels of distribution
channels, channel-management decisions, Vertical, Horizontal and Multi-channel marketing
systems, Legal and ethical issues in channel relations.
Retailing: Meaning, types, functions of retailers, marketing decisions related to retailers.
Wholesaling: Meaning, types, functions of wholesalers, marketing decisions related to
wholesalers.
Unit V : Promotion : Definition, promotion mix concept
Advertising: Meaning, advertising objectives, 5-M model
Sales promotion: Meaning, tools and techniques
Public relations: Definition, techniques and methods of PR
Direct marketing: Concept, channels (face to face selling, Direct mail), catalog marketing,
telemarketing, e-marketing, m-commerce
Personal selling: Meaning, process.
Case studies based on above-mentioned curriculum

Recommended reading:
a) Basic reading:
1.
Kotler, Philip, Keller, Kevin Lane, Koshy, Abraham and Jha,
Mithileshwar, Marketing Management A South Asian perspective,
Dorling
th
Kindersley (India) Pvt. Ltd., New Delhi, 2009, 13 ed.
2.
Kothari, Rakesh, Mehta, Anil and Sharma, Ashok, Marketing
management, Ramesh Book Depot, Jaipur, 2010.
3.
Panda, Tapan K., Marketing Management Text and Cases,
Excel Books, New Delhi, 2007, 2nd ed.
b)
Additional reading:
1.
Etzel, Michael J., Walker, Bruce J. and Stanton, William J.,
Marketing, Tata McGraw-Hill Publishing Company Ltd., New Delhi, 2004, 13th ed.
2.
Kotler, Philip, Marketing Management, Prentice-Hall of India
Pvt. Ltd., New Delhi, 2004, 11th ed.
c)
Reference book:
17

1.

Czinkota, Michael R. and Kotabe, Masaaki, Marketing

Management, Thomson Asia Pte Ltd., Singapore, 2nd ed.
2.
Varshney, R.L. and Gupta, S.L., Marketing management Text
and Cases An Indian perspective, Sultan Chand & Sons, New Delhi, 2005, 3rd ed.

MBA 202: Human Resource Management

Objectives: The objective of this course is to sensitize students to various facts of managing
people and to create an understanding of the various policies and practices of human resource
management.
Unit I: Introduction to HRM: Meaning, objectives, need, HRM vs. Personnel management,
Roles of HR manager, Principles of effective HRM, Challenges for HR managers, HRM
environment in India, Current trends and changing environment in India.
Strategic HRM: Definition, Traditional vs. Strategic HRM

Unit II: Recruitment & selection: Meaning, Job analysis (Job description & Job
specification)
Recruitment: Sources, methods and techniques of recruitment and selection, Placement.

Unit III: Training & Development: Meaning, need & assessment of training needs,
advantages, types of training, principles of effective training, process, training evaluation.
Performance appraisal: Meaning, objectives, principles, process and limitations, 360 degree
performance appraisal.

Unit IV: Employee compensation: Definition of wage & salary, components of

remuneration, methods of wage payment and compensation, process of determination of
compensation, incentive wage plans, essentials of sound wage plans.

Unit-V: Industrial relations: Trade Unions, Need & importance of sound Union
management relations, measure to improve union-management relations, hindering factors in
union-management relations.
Industrial conflict: Meaning, causes, machinery for settlement of industrial disputes.
18

Case studies based on above-mentioned curriculum

Recommended reading:
a) Basic reading:
1.
Gupta, C.B., Human resource management, Sultan Chand &
Sons, New Delhi, 2005, 6th ed.
2.
Aswathappa, K., Human resource and personnel management,
Tata McGraw-Hill Publishing Company Ltd., New Delhi, 2002, 3rd ed.
3.
Dessler, Gary, Human resource management, Pearson
Education, Delhi, 2005, 9th ed.
b)
Additional reading:
1.
DeCenzo, David A. and Robbins, Stephen P., Personnel/Human
resource management, Prentice-Hall of India Pvt. Ltd., New Delhi, 1995.
2.
Sudha,G.S., Human Resource Management, Ramesh Book
Depot, Jaipur, 2009, MBA ed.
3.
Ivancevich, John M., Human Resource Management, Tata
McGraw-Hill Publishing Company Ltd., New Delhi, 2008, 10th ed.
c)
Reference books:
1.
Monappa, Arun and Saiyadain, Mirza S., Personnel
management, Tata McGraw-Hill Publishing Company Ltd., New Delhi, 1998, 2nd ed.
2.
Rao, P. Subba, Essentials of human resource management and
industrial relations Text Cases and Games, Himalaya Publishing House, Mumbai,
2005.

MBA 203: Financial management

Objective:
The focus in this paper would be on issues related to financial management in the Indian
Corporate Sector. The objective is to enable and equip the manager with basic tools for
applying financial analysis.
Unit I: Introduction: Concept, scope, classification of finance function, objectives of
financial management, profit maximization vs. wealth maximization, Financial modelingConcepts, scope and limitations.
Unit II: Sources of finance: Short term sources-Public deposits, Cash credit limit/Overdraft,
Letter of credit, Commercial papers, Factoring.
Long term sources- Shares, Debentures/Bonds, Leasing, Hire-purchase, Venture capital,
emerging financial instruments.
Emerging short-term and long term financial instruments.
Unit III: Financing decisions: Cost of capital, Cost of equity, Cost of preference shares,
Cost of retained earnings, weighted average cost of capital.
Leverage, Trading on equity, factors affecting trading on equity, merits and limitations,
operating leverage, financial leverage and combined leverage.
Capital structure: Concepts and determinants of capital structure, Approaches to establish
appropriate capital structure-EBIT-EPS, Cost of capital & Valuation, Cash Flow approach.
19

Unit IV: Investment decisions: Capital budgeting-Nature, scope, techniques (traditional and
discounted cash flow).
Working capital management: Concept of working capital, Factors affecting working
capital requirements, Computation of working capital requirements.
Unit V: Dividend decision: Dividend and its types, Factors influencing dividend decision,
Dividend payment-retention decision:
a. Dividend theories of relevance: Walters model, Gordons model
b. Dividend theories of irrelevance: MM Hypothesis
Case studies based on above-mentioned curriculum
Recommended reading:
a) Basic reading:
1.
Pandey, I. M., Financial management, Vikas Publishing House
Pvt. Ltd., Noida, 2005, 9th ed.
2.
Mishra, R.C. and Pandey, R.S., Fundamentals of financial
management, Global Vision Publishing House, New Delhi, 2010.
b) Additional reading:
1. Khan, M.Y. and Jain, P.K., Financial management Text, Cases and Problems, Tata
McGraw-Hill Publishing Company Ltd., New Delhi, 2007
2. Chandra, Prasanna, Financial management Theory and Practice, Tata McGraw-Hill
Publishing Company Ltd., New Delhi, 2007

c) Reference book:
1. Kuchhal, S.C., Financial management, Chaitnya Publishing House, Allahabad.

MBA 204: Operations Management

Objective:
The Course is designed to acquaint the students with decision making in : Planning,
scheduling and control of Production and Operation functions in both manufacturing and
services; Productivity improvement in operations thought layout engineering and quality
management etc; Effective and efficient flow, replenishment and control of materials with
reference to both manufacturing and services organizations.
Unit I: Production planning and control: Definition, production planning system,
functions, Production control and steps.
Production processes: Manufacturing and Service operations, Differences between
manufacturing and service operations, Classification of manufacturing processes.
Unit II: Capacity planning: Short, Intermediate, Long range capacity planning,
determinants of effective capacity, capacity planning decisions.
20

Plant location: Need, effect of location on costs and revenues, location selection procedure,
factors affecting selection of location, Location models, Theories of industrial location.
Unit III: Plant layout: Meaning, objectives, influencing factors, principles, types of layout
(Process/Functional/Job shop, Product, Fixed position, Cellular manufacturing, Hybrid
layouts)
Quality control: Benefits, Statistical Quality Control, Control charts, Acceptance sampling
techniques, Elementary concepts of Total Quality Management (TQM), Business Process
Reengineering (BPR), six sigma, 5 S Kaizen, Quality Circles, Indian Quality certifications
(ISO, ISI, AGMARK, BIS Hallmark)
Unit IV: Operations management: Definition, manufacturing operations vs. service
operations, objectives, types of models in operations management, Financial and economic
analysis in operations, Life of the asset.
Unit V: Materials management: Function, scope, importance of materials management,
inventory, types, material requirement planning system.
Case studies based on above-mentioned curriculum
Recommended reading:
a) Basic reading:
1.
Adam, Everette E. Jr. and Ebert, Ronald J., Production and
Operations management Concepts, Models and Behavior, Prentice-Hall of India Pvt.
Ltd., New Delhi, 1994, 5th ed.
2.
Aswathappa, K. and Bhat, K. Shridhara, Production and
Operations Management, Himalaya Publishing House, Mumbai, 2008, 2nd ed.
b)
Additional reading:
1.
Buffa, Elwood S. and Sarin, Rakesh K., Modern
Production/Operations Management, Wiley India Pvt. Ltd., New Delhi, 2008, 8th ed.
c)
Reference book:
1.
Gopalakrishnan, P., Purchasing & Materials management, Tata
McGraw-Hill Publishing Co. Ltd., New Delhi, 2001.
2.
Datta, A.K., Materials management Procedures, Text and
Cases, Prentice-Hall of India Pvt. Ltd., New Delhi, 2007.
3.
Schroeder, Roger, Operations management, Tata McGraw-Hill
Publishing Co. Ltd., New Delhi, 2009

MBA 205: Research Methodology

Objective:
The objective of the course is to enable the students to carry out research and data analysis to
come out with authentic and meaningful interpretations and findings.
Unit I: Research concepts: Definition, types of research (exploratory, conclusive,
modelling, algorithmic research, qualitative, quantitative, applied, fundamental research),
research process, principles of effective research, limitations.
Research design: Meaning, Concept of variables, types of research design.
21

Unit II: Sampling design: Meaning, Census vs. sample survey, components of sampling
design, types of sample designs
Data collection: Meaning, types of data, methods of collecting primary data, sources of
secondary data, questionnaire vs. schedule.
Unit III: Data analysis: Data processing operations, types of data analysis, data presentation
tools.
Unit IV: Testing of Hypothesis: Meaning, importance, utility and applications
Unit V: Report writing: Steps of report writing, layout of research report, Types of reports
(technical, popular reports)

Case studies based on above-mentioned curriculum

Recommended reading:
a) Basic reading:
1.
Kothari, C.R., Research methodology Methods & techniques,
New Age International (P) Ltd., Publishers, New Delhi, 2007, 2nd ed.
2.
Panneerselvam, R., Research methodology, PHI Learning Pvt.
Ltd., New Delhi, 2009.
b)
Additional reading:
1.
Velde, Mandy van der, Jansen, Paul and Anderson, Neil, Guide
to management research methods, Blackwell Publishing Ltd., 2004.
2.
Bhattacharyya, Dipak Kumar, Research methodology, Excel
Books, New Delhi, 2006, 2nd ed.
c)
Reference book:
1.
Vijayalakshmi, G. and Sivapragasam, C., Research methods
Tips and techniques, M.J.P. Publishers, Chennai, 2008.

MBA 206: International Business

Objective: With globalization markets are inching towards a global market rather than
domestic market. This paper aims to expose the students to the international business
environment and decision areas required to operate successfully in international businesses.
Unit I: Concepts: Definition, importance, difference between International trade and
International business, Major components of International business.
Unit II: Multinational Corporations: Concept of Multinational Corporations (MNCs) and
Transnational corporations, functions of MNCs, Role of MNCs in the process of development
of the country.
Unit III: International Financial management: MNCs financial management, International
financial system, Concept of Risks and rewards.
Unit IV: International cash management: International cash management components,
receivable and non-receivables, capital budgeting.
Unit V: Global institutions: Role of financial and economic institutions, IMF, IFC, IDA,
IBRD, WTO, UNCTAD
22

Case studies based on above-mentioned curriculum

Recommended reading:
a) Basic reading:
1.
Cherunilam, Francis, International business Text and Cases,
Prentice-Hall of India, New Delhi, 2007, 4th ed.
2.
Aswathappa, K., International business, Tata McGraw-Hill
Publishing Co. Ltd., New Delhi, 2008.

b) Additional reading:
1. Paul, Justin, International business, Prentice-Hall of India Pvt. Ltd., New Delhi, 2008.
c) Reference book:
1. P. Subba Rao, International business Text and Cases, Himalaya Publishing House,
Mumbai, 2008, 2nd ed.

MBA 207: Entrepreneurship Theories & Practices

Objective: The course aims at equipping the students with the basic understanding of the
entrepreneurship function, along with the skill sets and knowledge required to establish and
run an enterprise successfully.
Unit I: Entrepreneurship conceptual aspects: Entrepreneurship and economic
development, role of entrepreneurs, theories and concepts, barriers to entrepreneurship,
entrepreneurs, managers and intrapreneurs.
Unit II: Entrepreneurial process & entrepreneurship development: Entrepreneurial
competencies, traits, characteristics, motives, attitudes, achievement orientation, selfassessment.
Unit III: Preparing for an entrepreneurial career: Deciding for entrepreneurial career,
identification and selection of business opportunities, market assessment, technology search,
production capacity, assessment of infrastructure requirements and other resources, business
plan and its importance.
Unit IV: Institutional infrastructure to promote entrepreneurship: Overview, roles,
schemes of promotional, financial, regulatory and other support system institutions.
Unit V: Emerging trends in Entrepreneurship: Technopreneurship, netpreneurs,
agripreneurs, Women entrepreneurship, Portfolio entrepreneurship, Franchising.
Case studies based on above-mentioned curriculum
Recommended reading:
Basic reading:
a) Zimmerer, T. H., Scarborough, N. M., Wison D., Essentials of Entrepreneurship and Small
Business Management, PHI Learning Private Limited, New Delhi, 2009, 5th ed.
b) Robert Hisrich,Michael Peters,Dean Shepherd, Entrepreneurship, Tata McGraw Hill, 7th ed,
ISBN: 9780071259521
c) Jeffry Timmons,Stephen Spinelli, New Venture Creation: Entrepreneurship for the 21st
Century, Tata McGraw Hill, 8th Edition, ISBN: 9780071276320
23

d) Charantimath, P. M., Entrepreneurship Development and Small Business Management,

Pearson Education
e) Desai Vasant, The Dynamic of entrepreneurial development and management, Himalaya
Publishing house (2010).
f) Murthy CBS, Entrepreneurship Development, Himalaya Publishing house (2009)
g) Taneja Satish, Entrepreneurship Development, Himalaya Publishing house (2009)
h) Gupta CB, Srinivasan NP, Entrepreneurship Development in India, Text & Cases, Sultan
Chand & Sons.
i) Hisrich Robert D and Peters Michaelp, Entrepreneurship, Tata Mcgraw Hill
j) Dollinger Marc J, Entrepreneurship-Strategy & Resource, Pearson

Additional reading:
a) Desai Vasant, Fundamentals of Entrepreneurship and Small Business Management, Himalaya
Publishing House
b)
c)
d)
e)
f)

Roy Rajeev, Entrepreneurship, Oxford University Press, 2008, 1st Edition

Lall, M., Sahai, S., Entrepreneurship, Excel Books, 2nd ed.
Mullins, J. W., The New Business Road Test, Pearson Power, 2007, 1st Edition
Bansal Rashmi, Stay Hungry Stay Follish, JAM Venture Publishing Pvt Ltd., Mumbai
Guy Kawasaki, The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone
Starting Anything

Reference book:
a) Robert Ashton, How to start your own business for entrepreneurs, Pearson Education, Jul
2009, ISBN13: 9780273723585, ISBN10: 0273723588
b) Jurgen Wolff, Marketing for Entrepreneurs, Pearson Education, Jul 2009, ISBN13:
9780273720911, ISBN10: 0273720910
c) Kathryn Lennon, Selling For Entrepreneurs, Pearson Education, Jul 2009, ISBN13:
9780273724926, ISBN10: 0273724924
d) Richard Stutely, The Definitive Business Plan, The fast track to intelligent business planning
for executives and entrepreneurs, Pearson Education , 2nd ed., Dec 2006, ISBN13:
9780273710967, ISBN10: 0273710966
e) Caspian Woods, Brilliant Start-Up, How to set up and run a brilliant business, Pearson
Education, Sep 2008, ISBN13: 9780273720577, ISBN10: 0273720570
f) Roger Horberry, Brilliant Copywriting, How to craft the most interesting and effective copy
imaginable, Pearson Education, Jul 2009, ISBN13: 9780273727347, ISBN10: 0273727346
g) Bruce Barringer, Preparing Effective Business Plans, An Entrepreneurial Approach:
International Edition, Pearson Education, May 2008, ISBN13: 9780137145843, ISBN10:
0137145845
h) Ian Birt, Writing your Plan for Small Business Success, Pearson Education, 3rd ed, May 2006,
ISBN13: 9781741031843, ISBN10: 1741031842,

MBA 208: Rural Marketing

Unit I: Rural Sector Concerns: Poverty, Unemployment, Population, Infrastructure, Health,
Education, Income-Distribution, Natural Resources

Unit II: Agriculture and Rural Economy Rural Production, Systems and Resources,
Natural Resources and Sustainable Rural Economy, Role of Agriculture and Allied Activities
24

in Rural and Urban Economies, Agriculture Planning and Reform, Agricultural and Food
Problems: Food Security, Farm Sizes and Efficiencies, Rural Credit, Marketing, Warehousing
and Taxation.

Unit III: Rural Markets Rural Markets - An Overview, Understanding Rural Environment,
Rural Development and Management of Development Institutes
Accessing Rural Markets Physical Infrastructure, Institutions, Dynamics of Distribution
Process, Participation in Rural Developments Process, Types of Intermediaries, Behavioral
Dimensions, Physical Distribution Process.

Unit IV: Product & Pricing Decisions for the Rural Markets Product Development,
Product Adoption Process, Product Modification Decision, Product Augmentation for the
Rural Market, Pricing Decisions

Unit V: Rural Consumer Differential Aspect of Buying Behavior, Major Influential Buyer
Behavior, Rural Distribution Management, Rural Marketing Research

Case studies based on above-mentioned curriculum

Recommended reading:

Rural Marketing, CSG Krishnamacharyulu, Lalitha Ramakrishnan

The Growth and Challenges of Rural Markets, S.K. Patro
Badi, R.V. and Badi, N.V., Rural marketing, Himalaya Publishing House, Mumbai,
2010.

Course Structure Semester III & IV

Third Semester
Note: Total number of credits is 24; 15 credits for compulsory papers and 09 credits for
elective papers from any one of the elective groups offered by the Department.
Compulsory Papers
Sr

Subject
Code

Course Title

Course
Category

Credit

Contact

EoS Exam.

Relative

Hours

Duration (Hrs.)

Weights %

L T P

Theory

Practica

IA

EoS

l
25

1.

MBA
301

2.

MBA
302

Strategic

PC

50

50

PC

50

50

PC

50

50

PC

50

50

PC

50*

Management
Management of
Business
Innovations

3.

MBA

4.

Business Plan

303

Formulation

MBA

New Venture

304

Creation and
Management

5.

MBA
305

Summer

50**

Internship
Total

15

Note:
*

50 marks for Summer Internship Report, assessment by the Department (by constituting a panel
of examiners including internal & external examiners).

**

50 marks for viva voce to be awarded by internal & external examiners.

26

Elective Group-1: Marketing (Three papers, 09 Credits to be opted from this group)
6.

7.

MBAM

Marketing of

306

Services

MBAM

Sales &

307

PE

50

50

PE

50

50

PE

50

50

PE

50

50

Distribution
Management

8.

MBAM

Integrated

308

Marketing
Communication

9.

MBAM

Marketing

309

Research
09

Total

Elective Group-2: Finance(Three papers, 09 Credits to be opted from this group)

6.

MBAF
306

Security

PE

50

50

PE

50

50

PE

50

50

PE

50

50

50

50

Analysis and
Portfolio
Management

7.

MBAF

Management

307

of Financial
Services

8.

MBAF

Multinational

308

Financial
Management

9.

MBAF
309

Financial
Institutions &
Markets

09

Total

Elective Group-3: HRM

6.

MBAH
306

(Three papers, 09 Credits to be opted from this group)

Human

PE

Resource
Planning &
27

Development
7.

MBAH

Management

307

of Industrial

PE

50

50

PE

50

50

PE

50

50

Relations
8.

9.

MBAH

Compensation

308

Management

MBAH

Strategic HRM

309
09

Total

Fourth Semester

Note: Total number of credits is 24; 15 credits for compulsory papers and 09 credits for
elective papers from any one of the elective group opted by the student in third
semester.
Compulsory Papers

Sr

Subject

Course Title

Code

Cours

Credit

Contact

EoS Exam.

Relative

Hours

Duration (Hrs.)

Weights %

Categ

L T P

Theory

ory
1.

MBA
401

2.

Business

Practica

IA

EoS

PC

50

50

PC

50

50

Business Ethics

PC

50

50

Family Business

PC

50

50

Legislation

MBA

Contemporary

402

Issues in Indian
Economy

3.

MBA
403

4.

MBA

28

404
5.

MBA

Management
MBA Project

PC

405

50*
50

**

15

Total
Note:
*

50 marks for Dissertation, assessment by the Department (by constituting a panel of

examiners including internal & external examiners).

**

50 marks for viva voce to be awarded by internal & external examiners.

Elective Group-1: Marketing(Three papers, 09 Credits to be opted from this group)

6.

MBAM
406

7.

MBAM

Retail

PE

50

50

PE

50

50

Management
Consumer

29

407
8.

MBAM
408

Behaviour
Product and

PE

50

50

PE

50

50

Brand
Management

9.

MBAM
409

Global
Marketing

09

Total

Elective Group-2: Finance(Three papers, 09 Credits to be opted from this group)

6.

7.

MBAF
406

Planning

MBAF

Financial

407
8.

Corporate Tax

PE

50

50

PE

50

50

PE

50

50

PE

50

50

Engineering

MBAF

Strategic

408

Financial
Management

9.

MBAF
409

Management
Control System

09

Total

Elective Group-3: HRM (Three papers, 09 Credits to be opted from this group)
6.

7.

MBAH

Training and

406

Development

MBAH

Organisational

407

PE

50

50

PE

50

50

Labour Laws

PE

50

50

Global HRM

PE

50

50

Change &
Intervention
Strategies

8.

MBAH
408

9.

MBAH
409

30

Total

09

Detailed Syllabus
MBA-301: STRATEGIC MANAGEMENT
Objective:
The course aims at imparting knowledge of formulation, implementation and evaluation of
Business Policy and Strategies.

Unit-I
Business policy: Nature, Objectives and importance of business policy.
Strategic management; Strategic decision making; Approaches & Process of strategic
decision making.
Unit-II
Strategy formulation: Companys vision, mission, objectives & goals; Environmental and
organizational appraisal, Strategic alternatives and choice; Types of strategies; Business
ethics and corporate strategy, Concept of value chain and competitive advantage.
Unit-III
Strategic Analysis: SWOT Analysis, BCG Matrix, GE- Nine Cell, Industry Analysis,
Experience Curve, Impact Matrix.
Unit-IV
Strategy implementation: Designing organizational structure and activating strategies;
Matching structure and corporate strategy, Structural, Behavioural and Functional
implementation.
Unit-V

31

Strategy Evaluation: Strategic evaluation and Control, Strategic and Operational Control;
Techniques of evaluation and control.

Case Studies based on above curriculum

Suggested Readings
1.
2.
3.
4.
5.
6.
7.

Jauch & Glueek, Business Policy and Strategic Management

Thampson A.A. and Stickland A.J, Strategic Management- Concept and cases
Michael Porter, Competitive Advantage of Nations.
Azhar Kazmi, Business Policy and Strategic Management
Kenneth, A. Andrews, Concepts of corporate Strategy
Melvin J. Stanford, Management Policy
John A. Pearce II and R.B.Robinson, Strategic Management - Strategy Formulation and
Implementation.

MBA 302: MANAGEMENT OF BUSINESS INNOVATIONS

Objective: The objective is to help the students in understanding the role of innovation in
enabling firms to generate competitive advantage as well as the problems faced by firms in
their new product development, and its links between innovation and business strategy.
UNIT-I:
Concept and Types of Innovation [types, processes and models of innovation and the
contribution of innovation to sustainable competitive advantage] - Organizational setup that
32

facilitate innovations - Activities and competencies involved in new product / service

development- Management of Research and Development-Strategic Alliances and Networks
[Role of networks in sustaining innovation] - Developing Effective Implementation
Mechanisms - Presentation of Innovations Assignment.
UNIT-II:
Theories of innovation development and adoption- The process of innovation: managing new
product development - Customers and the innovation process- Organizing R&D- Innovation
strategy- Funding for Innovation- Innovation policy and national systems of innovation Social innovation and change
UNIT III:
Scanning and searching the organizational environment to identify potential innovations Analyzing and selecting the set of potential innovation that fit with the organizational
resources - steps involved in the implementation of the innovation and review the process to
identify critical success factors
UNIT-IV:
Implementing Financing Decision and Its Suitability as Innovation Tool-Globalization for
Innovations-Role of National Government in Innovation
UNIT-V:
Theories on Creativity & Innovation-Functional Creativity: Human Resources, Company
Culture & Unusual Workspaces; Fostering creativity; Stages of creativity; Blocks to
creativity; Traits of creative personality

Case Studies based on above curriculum

Suggested Readings:
1. Peter F. Drucker; Affiliated Innovation and Entrepreneurship; East West News
papers; Latest Edition.
2. C. K. Prahlad & M.S. Krishnan, The New Age of Innovation, Tata McGraw Hill,
2008.
3. Paul Trot; Innovation Management and New Product Development; Pearson
Education; 4th Edition.
4. Joe Tidd, John Bessant, and Keith Pavitt (2009) 4th Edition; Managing Innovation;
Wiley.
5. David Smith, Exploring Innovation, 2nd edition, McGraw Hill, 2010.
6. Melissa Schilling, Strategic Management of Technological Innovation, 3rd Edition,
McGraw-Hill, 2010.
33

7. Trott, P. (2008) 3rd Edition; Innovation Management and New Product Development;
Harlow: Prentice Hall.
8. The Discipline of Innovation, Peter Drucker (HBR reprint R0208F)
9. The Medici Effect Frans Johansson Ch. 1-3
10. Case: Renn Zaphiropoulos (HBS 9-480-044)
11. Creativity and the Role of the Leader, Teresa Amabile (HBR reprint R0810G)
12. Case: Tesla Motors (watch online video before class)
13. Design Thinking, Tim Brown, IDEO (HBR reprint R0806E) Watch The Deep
Dive at:
14. http://www.youtube.com/ (part 2 &3)
15. Case: Netflix HR (Student should watch online video before class)
16. Keeping Google Googley Wagonfeld (HBS 9-409-039)
17. Managing for Creativity Amabile (HBS 9-396-271)
18. When Sparks Fly Leonard/Swap pp. 1-134
19. Creativity Csikszentmihalyi Ch. 6
20. Google article in Fortune:
21. http://money.cnn.com/2007/01/05/magazines/fortune/Search_and_enjoy.fortune/

MBA 303: BUSINESS PLAN FORMULATION

34

Objective:
The objective of this course is to expose the students to formulate business plan for new
enterprise.
Unit-I
Business Plan Formulation: Need, Purpose, Details about promoters including financial
information; Proposed management structure; Description of technical arrangements
(management, production, marketing, finance, etc.)
Unit -II
Basic market orientation: local, national, regional, or export; Projected production volumes,
unit prices, sales objectives, and market share of proposed venture; Potential users of
products and distribution channels to be used. Present sources of supply for products and
future competition;
Unit -III
Brief description of manufacturing process; Comments on special technical complexities and
need for know-how and special skills; Possible suppliers of equipment; availability of
manpower and of infrastructure facilities (transport and communications, power, water, etc.);
Proposed plant location in relation to suppliers, markets, infrastructure and manpower.
Unit-IV
Estimate of total project cost, broken down into land, construction of buildings and civil
works, plant and machinery, miscellaneous fixed assets, preliminary and preoperative
expenses and working capital; Proposed financial structure of venture, indicating expected
sources and terms of equity and debt financing; Type of financing (loan, equity, quasi-equity,
a combination of financial products, etc.) and amount; Projected financial statement,
information on profitability, and return on investment;
Unit-V
Project in context of government economic development and investment program; Specific
government incentives and support available to project; Expected contribution of project to
economic development; Outline of government regulations on exchange controls and
conditions of capital entry and repatriation; Implementation Schedule

Case Studies based on above curriculum

Suggested Readings:
1. Charantimath, P. M., Entrepreneurship
Management, Pearson Education

Development

and

Small

Business
35

2. Robert Ashton, How to start your own business for entrepreneurs, Pearson Education,
Jul 2009, ISBN13: 9780273723585, ISBN10: 0273723588
3. Richard Stutely, The Definitive Business Plan, The fast track to intelligent business
planning for executives and entrepreneurs, Pearson Education , 2nd ed., Dec 2006,
ISBN13: 9780273710967, ISBN10: 0273710966
4. Caspian Woods, Brilliant Start-Up, How to set up and run a brilliant business, Pearson
Education, Sep 2008, ISBN13: 9780273720577, ISBN10: 0273720570
5. Bruce Barringer, Preparing Effective Business Plans, An Entrepreneurial Approach:
International Edition, Pearson Education, May 2008, ISBN13: 9780137145843,
ISBN10: 0137145845
6. Ian Birt, Writing your Plan for Small Business Success, Pearson Education, 3rd ed,
May 2006, ISBN13: 9781741031843, ISBN10: 1741031842

MBA 304: NEW VENTURE CREATION AND MANAGEMENT

Objective:
The goals of this course are to give the student a broad understanding of the field of
enterprise creation and to provide an introduction to the important tools and skills necessary
to create and grow a successful new venture.
Unit- I
Decision to become an entrepreneur; Business opportunities identification theories &
practices; Generation of Ideas; screening of Ideas and Selection; Identifying new Projects;
Preparing Project Profiles, Developing the Entrepreneurial Plan, Perspectives about Growth
and Emerging Enterprises.
Unit- II
Preparations for a New Venture: Market and Demand Assessment; Market Research
for New Ventures, Financial Preparation for Entrepreneurial Ventures, Developing
an Effective Business Plan.
Unit-III
Selection of location, arranging infrastructure facilities, services and other need based
resources;

Deciding

ownership;

Licenses/approvals

and

registration

formalities;

Rules/regulations/incentives/subsidies and other assistance; Support systems/ institutional

infrastructure in India & abroad (NIMSME, NIESBUD, IIE, EDII, NSIC, MSMEDIs,
Babson College etc);
36

Unit-IV
Managing Growth, Financing Growth, Developing a Team of Advisors, Attracting and
Retaining Employees.
Unit-V Managing Economic, Social and technological environment; Trends, Business cycles,
Incentives and Subsidies; Enterprise Sickness & failures.
Case Studies based on above curriculum

Suggested Readings:
1. Zimmerer, T. H., Scarborough, N. M., Wison D., Essentials of Entrepreneurship and
Small Business Management, PHI Learning Private Limited, New Delhi, 2009, 5th ed.
2. Jeffry Timmons,Stephen Spinelli, New Venture Creation: Entrepreneurship for the
21st Century, Tata McGraw Hill, 8th Edition, ISBN: 9780071276320
3. Charantimath, P. M., Entrepreneurship Development and Small Business
Management, Pearson Education
4. Dollinger Marc J, Entrepreneurship-Strategy & Resource, Pearson
5. Desai Vasant, Fundamentals of Entrepreneurship and Small Business Management,
Himalaya Publishing House
6. Roy Rajeev, Entrepreneurship, Oxford University Press, 2008, 1st Edition
7. Jain, Rajiv. Planning a small scale Industry: A Guide to Entrepreneurs. 1984. S.S.
Books, Delhi.
8. Kumar, S. A. Entrepreneurship in Small Industry. 1990. Discovery , New Delhi.
9. Robert Ashton, How to start your own business for entrepreneurs, Pearson Education,
Jul 2009, ISBN13: 9780273723585, ISBN10: 0273723588
10 Caspian Woods, Brilliant Start-Up, How to set up and run a brilliant business, Pearson
Education, Sep 2008,

MBA 401: BUSINESS LEGISLATION

Objectives:
The course is designed to assist the students in understanding basic laws affecting the
operations of a business enterprise.

Unit-I
The Indian Contract Act, 1872: Essentials of a Valid Contract; Void Agreements;
Performance of Contracts; Breach of Contract and its Remedies; Indemnity & Guaranty;
Bailment & Agency.
Unit-II
The Sale of Goods Act, 1930: Sale & Agreement to Sell, Conditions & Warranties; Transfer
of Ownership; Auction sale; Rights of an Unpaid Seller.
37

Unit-III
The Negotiable Instruments Act, 1881: Nature and Types; Parties of the Negotiable
Instruments; Negotiation and Assignment; Crossing of cheque; Holder-in-Due Course;
Dishonour and Discharge of a Negotiable Instrument; Arbitration.
Unit-IV
The Companies Act, 1956: Nature and types of Companies. Formation, Memorandum and
Articles of Association; Prospectus; Membership; Board of Directors; Board Meetings;
Winding up.
Unit-V
Consumer Protection Act ; Information Technology Act 2000, Competition Act 2002.

Case Studies based on above curriculum

Suggested Readings :
1.
2.
3.
4.
5.

Avtar Singh. Company Law. 11th ed. Lucknow, Eastern, 1996.

Khergamwala, JS. The Negotiable Instrument Acts. Bombay, N.M. Tripathi, 1980.
Ramaiya, A. Guide to the Companies Act. Nagpur, Wadhwa, 1992.
Shah, S M. Lectures on Company Law. Bombay, N.M. Tripathi, 1990.
Tuteja, S K Business Law For Managers, New Delhi, Sultan Chand, 1998

38

MBA 402: CONTEMPORARY ISSUES IN INDIAN ECONOMY

Objective:
The paper shall help students appreciate the context within which the contemporary issues are
emerging in the Indian Economy. In fact the structural changes in Indian economy have
necessitated the need to understand the basic issues in a new perspective.

Unit-I
Changing Structure of Indian Economy, Imbalance in occupational pattern and contribution
to GDP, Regional distribution of income in India.

Unit-II
Determinants of acceleration in growth rate of GDP in India, Behavior of savings and
investment in recent years.

Unit-III
Pattern of productivity in agriculture and manufacturing sectors and trends in its
diversification; Growth and Development in Services Sector.

Unit-IV
Issue of competitiveness of Indian manufacturing sector, SEZ as a policy of industrial
development, Emergence of Knowledge intensive industries in India.

Unit-V
Infrastructure bottlenecks in Indian economy, Impact of Institutional factors on development
of Indian economy.
Case Studies based on above curriculum

Suggested Readings :
1.

2.
3.
4.
5.

Ajit Singh (2005), Manufacturing Services, Jobless Growth and Informal Economy:
Will service be new engine of Growth in India? Paper presented in Seminar at ILO,
New Delhi, Feb, 16.
An approach to the Eleventh Five Year Plan (2007-12)
Indian Institute of Applied Manpower, (2004) Manpower Profile in India:
Yearbook
Government of India Economic Survey
Reserve Bank of India, Report on Currency and Finance
39

6.
7.

8.

Planning Commission (2006), Towards Faster and More Inclusive Growth: An

Approach to the 11th Five Year Plan.
Seth, Vijay K., Economics of Services,: Story of Transformation of Cindrella into
Queen of Hearts, Ane Books Pvt. Ltd.
India: Reference Annual

MBA-403: BUSINESS ETHICS

Objective:
The course aims at imparting knowledge of Business Ethics, Indian Ethos & Values and role
of Ethics in management Decision Making.
Unit I
Introduction to business ethics: nature, purpose & principles of ethics; Morals for
organizational interest; ethics and conflict of interest; Ethics, culture and values: Importance
of culture in organizations;

Unit II
Indian ethos and value systems: concepts of Dharma; Nishkama karma and Purusharthas;
Model of management in the Indian socio political environment; Gandhian approach in
management & trusteeship; Work ethos; ethics and social implications of business policy and
corporate social responsibility.
Unit III
Business ethics: Relevance of values in Management; Holistic approach for managers in
decision making; Ethical Management: Role of organizational culture in ethics; structure of
ethics management; Ethics Committee; Ethics Officers; Communicating ethic; Social and
Ethical Audit;
Unit IV
Corporate Governance Transparency; International Ethical bodies; Ethics in work place;
Ethical issues in Marketing, Finance, HRM, Operations, Accounting areas.
Unit V
Ethical issues in MNCs, Global Ethical Scenario; Ethical issues in Mergers and Acquisitions;
Social Obligations in Global Business
Case Studies based on above curriculum

Suggested Readings:
40

1. Chakraborty, S.K., Ethics in Management: Vedantic Perspectives, Oxford University

Press,Delhi 1995.
2. Boatright, John R, Ethics and the Conduct of Business, Pearson Education, New Delhi
2005.
3. Sathish Modh, Ethical Management: Macmillan.
4. Trevion and Nelson, Managing Business Ethics, John Wiley and Sons,1995.
5. Mehta, Dayal & Sharma, Busienss Ethics & Ethos, RBD Publication.

MBA 404:

FAMILY BUSINESS MANAGEMENT

Objective
This course is designed to help students understand the dynamics related to family
involvement in the ownership and management of a business.
Unit- I
The Role of Family in Business; Understanding Family Dynamics; Family Firms and
Competitive Advantage, Managing Conflict in the Family Firm; Pattern of Family businesses
in India & abroad.
Unit- II
Career Opportunity and Growth of Professionals in Family Businesses;
Unit- III
Exit Strategies for Family Members from Business; Succession and Estate Planning,
Managing Succession; Business division
Unit-IV
Conflicts and Power Struggles in the Second and Third Generations; Exit Strategies for
Family Members;
Unit-V
Entrepreneurs and Family Businesses; Managing Change in Entrepreneurial Firms and
Family Businesses. Distinguished Business Families in India.
Case Studies based on above curriculum

Suggested Readings:
41

1. Jeffry Timmons,Stephen Spinelli, New Venture Creation: Entrepreneurship for the

21st Century, Tata McGraw Hill, 8th Edition, ISBN: 9780071276320
2. Charantimath, P. M., Entrepreneurship Development and Small Business
Management, Pearson Education
3. Desai Vasant, Fundamentals of Entrepreneurship and Small Business Management,
Himalaya Publishing House
4. Drucker, Peter. Innovation and entrepreneurship.1985.Heinemann, London.
5. Jain, Rajiv. Planning a small scale Industry: A Guide to Entrepreneurs. 1984. S.S.
Books, Delhi.
6. Kumar, S. A. Entrepreneurship in Small Industry. 1990. Discovery , New Delhi.
7. Robert Ashton, How to start your own business for entrepreneurs, Pearson Education,
Jul 2009, ISBN13: 9780273723585, ISBN10: 0273723588
8. Caspian Woods, Brilliant Start-Up, How to set up and run a brilliant business, Pearson
Education, Sep 2008, ISBN13: 9780273720577, ISBN10: 0273720570

Marketing Group
MBAM-306

MARKETING OF SERVICES

Objective:
The objective of this course is to develop insights into emerging trends in the service sector in
a developing economy and tackle issues involved in the marketing of services.

Course Contents:
Unit-I
Emergence of Service Economy; Growth of Services in India and abroad; Characteristics of
Services with reference to marketing; Challenges in marketing of services; Services
Classification.
Unit-II
Marketing Mix framework for Service Organizations; Service Management Trinity: Internal,
External and Interactive Marketing.
Unit-III
42

Service Product Development; Segmentation and service positioning; Advertising; Branding

and Packaging of Services; Consumer Behavior in Services.
Unit-IV
Customer Expectation and Perception of Services; Quality Issues and Quality Models;
Managing Productivity and Differentiation in Service Organizations; Demand-Supply
Management; Service Failure and Service Recovery.
Unit-V
Marketing in banking & insurance, tourism, transport, healthcare, education and other sectors
in India.

Case Studies based on above curriculum

Suggested Readings:
1. J. Zeithaml, V A and Bitner, M J. Services Marketing; 3rd edition; McGraw Hill, New
Delhi; 2002.
2. Lovelock, Christopher H. Service Marketing: People, Technology Strategy; 4th edition;
Pearson Education; New Delhi.
3. Hoffman & Bateson; Essentials of Service Marketing; Thomson Learning; Mumbai.
4. Shankar, Ravi, Service Marketing, Excel, 2002.
5. Rampal M.K. & Gupta S.C.; Service Marketing; Galgotia Publishing Company; New
Delhi.
6. McDonald, Malcom and Payne, A. Marketing Planning for Services. Butterworth,
Heinemann, 1996.

MBAM-307:

SALES AND DISTRIBUTION MANAGEMENT

Objective:

43

The objective of this paper is to acquaint the students with the concepts which are helpful in
organizing and managing sales force as well as enabling them understand the importance and
dynamics of a firm's physical distribution functions and logistics.

Unit-I
Nature, Scope and objectives of Sales Management; Theories of selling; Functions of Sales
Manager; Selling Operations; Personal selling;
Unit-II
Determination of size of sales force; Sales organization; Conducting sales training programs;
Designing and Administering Compensation Plan; Motivating and Supervising sales
personnel;
Unit-III
Sales Meetings and Contests, Designing Territories and allocating sales efforts; Sales Quota;
Sales evaluation Programme; Sales Budgeting and Control.
Unit-IV
Distribution Channels: Role of Marketing Channels, Factors affecting choice of Distribution;
Channel Structure; Channel Conflict and Co-ordination.
Unit-V
Logistics: Nature, Importance and Scope; Transportation and Physical Distribution: Selection
of transportation modes; Routing and scheduling in transportation; Warehousing: Role and
modern concept of warehousing; Types of warehouse; Planning warehousing operations; Site
selection, Warehouse layout, Packaging and material handling.

Case Studies based on above curriculum

Suggested Readings:
1. Anderson, R. & Hair, Professional Sales Management, Tata McGraw Hill; New Delhi.
2000.
2. Manning & Reece, Selling Today, Pearson Education Asia, 81h Edition.
3. Dalrymple, D J. ,Sales Management: Concepts and Cases. New York, John Wiley, 1989.
4. Still, R & Govoni ,Sales Management, Prentice Hall Inc., 1988.
5. Lancaster & Jobber, Selling and Sales Management, Macmillan India, 3rd edition.
6. Calvin; Sales Management; Tata McGraw Hill, New Delhi.
7. Futrell, Charles, Sales Management, Thomson Learning,Mumbai.
8. Bowersox and Others: Physical Distribution Management, Tata McGraw Hill, New
Delhi.
9. Stern, Louis W. Adel, I.E.L. -Ansary, Anne T. Coughlan: Marketing Channels, Prentice
Hall, New Delhi.
10. Glaskowsky N.A. Business Logistics, Dryden Press, Ohio.
44

11. Khanna, K.K. Physical Distribution Management, Himalaya Publishing House, New
Delhi.
12. Lambert, D. et. al.: Strategic Logistics Management, Tata McGraw Hill, New Delhi.
13. Ballu, Ronald H.; Business Logistics Management, Englewood Cliffs, New York,
Prentice Hall Inc., 1999.
14. Martin, Christopher and Gordon Wills: Marketing Logistics and Distribution
Management.

MBAM-308: INTEGRATED MARKETING COMMUNICATION

Objective:
The aim of this course is to acquaint the students with concepts, techniques and give
experience in the application of concepts for developing effective communication programs.
UNIT-I:

The Role of IMC in Marketing; Evolution and Reasons for Growing Importance of IMC; The
Communication or Promotional Mix; The Role of IMC in the Marketing Process [Marketing
Strategy and Analysis; The Target Marketing Process; Developing Marketing Planning
Programme].
UNIT-II:

Objectives, Budgeting and developing Communications for the IMC; Analyzing the
Communication Process; DAGMAR Approach in Setting Objectives.
UNIT-III:

Creative Strategy Planning and Development; Media Planning and Strategy; Developing,
Monitoring and Evaluating the IMC Programme; Measuring the Effectiveness of Promotional
Programme.
UNIT-IV:

Future Perspectives of IMC; Direct Marketing; Sales Promotion; The Internet and Interactive
Media; Personal Selling;
UNIT: V:
Evaluating the Social, Ethical, and Economic Aspects of IMC; IMC Ethics & Government
Regulations- IMCs Responsibility to Society; Current live Projects on IMC Practices

Case Studies based on above curriculum

Suggested Readings:
45

1. Belch, George E and Belch, Michael A. Introduction to Advertising and Promotion. 3rd
ed. Chicago; Irwin, 2002.
2. Arens and Bovee, Contemporary Advertising, Irwin, 1995.
3. Sandage and Fryberger, Advertising, AITBS, Delhi, 2000.
4. Batra, Rajeev, Myers, Johan G. and Aaker, David A. Advertising Management. 4th ed.
New Delhi, Prentice Hall of India, 2002.
5. 0' Guinn, Advertising & Integrated Brand Production; Vikas Publishing House, New
Delhi.
6. Kleppner, Otto. Advertising Procedure. Englewood Cliffs, New Jersey, Prentice Hall Inc.,
1986.
7. Wells, William, Burnett, John & Moriarty Sandra, PHI, 2002.
8. Kenneth E. Clow and Donald Baack (2004); Integrated Advertising, Promotion and
Marketing Communications; PHI Ltd., New Delhi.
9. Boree, Thill, Dovee and Wood (1995); Advertising Excellence; International Edition;
McGraw-Hill Ltd.

MBAM-309: MARKETING RESEARCH

Objective:
The purpose of this course is to enable students learn the process, tools and techniques of
marketing research.

Unit-I
Marketing Research: Importance, nature, process & scope of marketing research; Marketing
information system; Data Resources: Secondary data sources and usage; Online data sources;
Primary data collection methods: observation, questionnaire & interview schedule; online
surveys.

Unit-II
Attitude measurement and scaling techniques: elementary introduction to measurement
scales; Sampling Plan: Universe, sample frame and sampling unit; Sampling techniques;
Sample size determination.

Unit-III
Data Analysis: Hypothesis testing, tests of significance (Parametric & non-parametric)
Univariate & Bivariate analysis.
Unit IV
Multivariate data analysis; Discriminant Analysis, Conjoint Analysis, Cluster Analysis;
Factor Analysis
46

Unit-V
Report preparation and presentation; Marketing Research Agencies; Live projects in MR
applications: Consumer Behavior research, Product research; Advertising research; Sales and
market research.

Case Studies based on above curriculum

Suggested Readings:
1. Boyd. H.W. Ralph Westfall and S.F. Starsh: Marketing Research: Text and Cases,
Richard D. Irwin, Boston.
2. Chisnall, Peter M: The Essence of Marketing Research, Prentice Hall, New Delhi.
3. Churchill, Gilbert A: Basic Marketing Research, Dryden Press, Boston.
4. Green Paul E. Donald S. Tull and Gerald Albaum: Research for Marketing Decision,
Prentice Hall, New Delhi.
5. Luck, D.J.: Marketing Research, Prentice Hall, New Delhi.
6. Tull, Donald and Hawkin,Del : Marketing Research: Measurement and Method, Prentice
Hall, New Delhi.
7. Beri, G.C.: Marketing Research, Tata McGraw Hill, New Delhi.

MBAM-406 :

RETAIL MANAGEMENT

Objective:
The course will focus on manufactures, perspective on retailers and understanding of the
retail business.

Unit-I
Retailing: Concept, Definition and Functions; Evolution of Retailing; Unorganized and
organized retailing; Trends in Retailing in India and abroad.
47

Unit-II
Retailing Mix: Social Forces, Economic Forces, Technological Forces, Competitive Forces;
Retailing Structure and Different Formats: Super Market, Specialty Store, Departmental
Store, Plaza, Mall, Emporium, Bazaar, Stop-Over, Single size Denomination, Kiosk etc.

Unit-III
Retail Store Location, Design and Layout Decision: Traffic Flow and Analysis, Population
and its Mobility, Exteriors and Layout. Customer Traffic Flows and Pattern, Creative
Display;

Unit-IV
Merchandise Planning: Stock Turns, Credit Management. Retail Pricing Policies and
Strategies; Retail Promotion; Supply Chain Management; Warehousing; Staying Ahead of
Competition.

Unit-V
Franchising, Direct Marketing/Direct Selling, Exclusive Shops, Destination Stores, Chain
Stores, Discount Stores and Other Current and Emerging non-store Formats like e- retailing,
Television Home Shopping, Vender Machine Retailing etc. ; Retail Equity; Technology In
Retailing; Live projects in Retailing.

Case Studies based on above curriculum

Suggested Readings:
1. Berman. Bell & Evans, Joel R.; Retail Management; A Strategic Approach; PHI/Pearson
Education; New Delhi.
2. Levy Michael & Weitz Bartcn W.; Retailing Management; Tata McGraw Hill. New
Delhi.
3. Newman, Andrew J. & Cullen, Peter; Retailing: Environment & Operations: Vikas
Publishing House; New Delhi.
4. Duane; Retailing; Thomson Learning; Mumbai
5. Gilber, David; Retail Marketing Management; Pearson Education; New Delhi.
6. Diamond. Jay and Gerald Pintel Retailing. Prentice-Hall, NJ, 1996.
7. Morgenstein, Melvin and Harriat Strong in Modem Retailing, Prentice-HaIl, NJ. 1992.

48

MBAM-407: CONSUMER BEHAVIOUR

Objective:
The basic objective of this course is to develop an understanding about the consumer decision
making process and its applications in marketing function of firms.

Unit-I
Introduction to Consumer Behavior; Consumer Behavior and Marketing Strategy;
Environmental factors affecting Consumers; Scope & applications of Consumer Research.

Unit-II
Demographics, Psychographics & Lifestyle; Influence of Culture, Subculture and social
class; Reference Group and Family Influence; Cross-Cultural Consumer Behavior.

Unit-III
Consumer Motivation, Buying Motives; Information Processing and Consumer Perception;
Consumer Learning; Brand Loyalty.

Unit-IV
Consumer Attitudes & Beliefs: Formation and Change; Influence of Personality and Self;
Concept on Buying Behavior; Brand Personality.

Unit-V
Diffusion of Innovations and Opinion Leadership; Consumer Involvement & Buying
Decision Process; Buying Roles; Models of Consumer Behavior.

Case Studies based on above curriculum

Suggested Readings:
1. Assael, H. Consumer Behavior and Marketing Action, Asian Books Pvt. Ltd., New Delhi,
2001.
2. Engle, J F. etc. Consumer Behavior. Chicago, Dryden Press, 1993.
49

3. Hawkins, D I. etc. Consumer Behavior: Implications for Marketing Strategy. TMH, 2002.
4. Schiffman. L G and Kanuk, L L. Consumer Behavior. New Delhi, Prentice Hall of India,
1994.
5. Loudon & Loudon; Consumer Behavior; TMH; New Delhi
6. Soloman, Michael E.; Consumer Behavior; Buying; Having, Being; PHI Pearson Edu.,
New Delhi.

MBAM-408

PRODUCT AND BRAND MANAGEMENT

Objective:
The objective of this course is to impart in-depth knowledge to the students regarding the
theory and practice of Product and Brand Management.

Unit-I
Product Management: Product Concepts and Classification; Product Mix and Line Decisions;
Managing Premium Products.
Unit-II
Product & Technology Life Cycle; Product Development Process; New Product Launches;
Pricing Decision & Strategies
Unit-III
Concept and importance of Branding; Basic branding concepts: brand awareness, brand
personality, brand image, brand identity, brand loyalty, brand equity;
Major Branding Decisions: Selecting a brand name; Brand extension decision; Family versus
individual brand names; multiple branding; Private versus national branding, Handling brand
name changes.
50

Unit-IV
Brand Positioning and Re-launch: Brand building and communication. Branding in Specific
Sectors: Consumer market, Industrial market, Retail, Service, E-branding, Branding for
international marketing
Unit-V
Brand Equity: Sources & Benefits; Designing Marketing Programs to build Brand Equity;
Measurement of Brand Equity.

Case Studies based on above curriculum

Suggested Readings:
1. Lehman, Donald R. and Winer, Russel S., Product Management, Tata McGraw Hill, 3rd
edition, 2002.
2. Aaker, David, A. Managing Brand Equity. New York, Free Press, 1991.
3. Cowley, Don. Understanding Brands, London, Kogan Page, 1991.4.
4. Czerniawskd, Richard D. & Michael W. Maloney Creating Brand Loyalty, AMACOM,
NY, 1999.
5. Kapferer, J N. Strategic Brand Management. New York, Free Press, 1992.
6. Upshaw, Lyhh B. Building Brand Identity: A Strategy for success in a hostile market
place. New York, John, Wiley, 1995.
7. Keller, Kevin Lana. Strategic Brand Management, Prentice Hall, 1998.
8. Sagar, Mahim et al. Brand Management, 2010.

MBAM-409

GLOBAL MARKETING

Objective:
51

The basic objective of this course is to acquaint the students with environmental, procedural,
institutional and decisional aspects of global marketing.

Unit-I
Global Marketing: Definition, Nature, Scope and Benefits; Reasons and Motives Underlying
Global Trade and Global Business; Domestic Marketing versus Global Marketing
Unit-II
Process of Global Marketing; Global Marketing Environment; Issues in Global Marketing;
Basic Modes for Entry;
Unit-III
WTO Framework and Global Marketing; Factors Influencing Global Market Selection and
Segmentation Strategies
Unit-IV
Global Marketing Mix; Global Product Mix, Branding, Labeling, Packaging; Global Pricing
Policies and Strategies
Unit-V
Global Distribution and Logistics Management; Distribution Channels and Policy.
Global Promotional Strategies

Case Studies based on above curriculum

Suggested Readings:

1.
2.
3.
4.
5.
6.
7.
8.

Vern Terpestra and Ravi Sarathy: International Marketing: Thomson

Simon Majaro: International Marketing
John,Fayerweather:InternationalMarketing
R. L. Varshney and B. Bhattacharya: International Marketing: Sultan Chand Publications,
N. Delhi
Sak Onkvisit and John Shaw: International Marketing (analysis and Strategy), PHI, N.
Delhi
Warren, J. Keegan: Global Marketing Management: Pearson Edu/PHI, New Delhi
Phillip R. Cateora: International Marketing: Tata McGraw Hill, New Delhi.
Joshi

52

Finance Group
MBAF 306 SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
Objective:
This course aims at providing a clear understanding of the changing domestic and global
investment scenario with reference to availability of various financial products and operations
of stock exchanges. Important theories, techniques, regulations and certain advancements in
theory of investment will be covered with an aim of helping the participants make sound
investment decisions both in the context of individual security and portfolio investment.
Unit I
Process of Investment in Financial Assets, Salient Features & Operations of Stock
Exchanges, Changing Scenario of Indian Stock Market, Efficiency of Indian markets.
Unit II
Risk and Return in the Context of Portfolio, Common Stock Valuation Models, Term
Structure of Interest Rates, Macaulays Duration., Redington s Immunization.
Unit III
Fundamental Analysis Economic, Industry & Company Analysis, , Technical Analysis.,
Efficient Market Theory
Unit IV
Markowitzs Risk-Return Optimization, Generating the Efficient Frontier, Single-Index
Model, Capital Asset Pricing Model, Arbitrage Pricing Theory,
Unit V
Managed Portfolios and Performance Examination - Sharpes, Treynors, Jensens and
Famas Performance Measures, Portfolio Revision - Portfolio Re-balancing, Mutual Funds
and their Portfolio Management Schemes.
53

Case Studies based on above mentioned Curriculum

Suggested Readings :
1. Chandra, P. 2002, Investment Analysis, Tata McGraw Hill
2. Bhalla, V.K. 2001. Investment Management: Security Analysis & Portfolio
Management, S. Chand and Company, 8th Ed.
3. Fischer, D.E. and Jordan, R.J. 1995, Security Analysis & Portfolio Management,
Prentice Hall of India
4. Fuller, R. J. and Farrel, J.L. 1987, Modern Investment & Security Analysis, McGraw
Hill International.
5. Sharpe & Alexander, Investments, Prentice Hall of India
6. Francis, J.C. 1987, Investments, McGraw Hill International.
7. Avdhani V.A. 1994, Security Analysis & Portfolio Management, Himalaya
8. Hull, J.C. 1995, Introduction to Futures & Options Markets, Prentice Hall, Eaglewood
Cliffs, New Jersey.

54

MBAF 307 MANAGEMENT OF FINANCIAL SERVICES

Objective:
The course aims at making the students understand the role of Financial Services in
producing and maximizing value, understanding basic Financial Services and their need and
factors determining dynamism in the Financial Services industry.
Unit I
Financial services and Value production, Value added in Financial Services, Role of
Financial Services in Economic Development
Unit II
Merchant Banking : Meaning, Importance & Role in the Indian Financial System, Corporate
Counselling, Project Counselling and Appraisal, Loan Syndication. Procedural aspects of
public issues, bought out deals, Book Building, Pre-Issue Decision; Post Issue Management
and related provisions of Companies Act
Unit III
Development of Leasing , Hire Purchase and Consumer Credit, Types of Leasing, Legal
Framework for Leasing and Hire Purchase Companies, Leasing Vs. Buying- , Securitization ,
Concept, Mode, Mechanism and Beneficiaries of Securitization; Securitization in India.
Unit IV
Venture Capital : Financing, Process, benefits, Exit routes, Venture Capital Financing in
India, Mutual Funds : types, Organization and Management, Regulations of Mutual Funds
Unit V
Factoring Services: Features, Merits and Demerits, Cost Benefit Analysis, Forfeiting :
Features, Merits and Demerits, Credit Rating: Concept of Credit Rating, Types of Credit
Rating, Advantages and Disadvantages of Credit Rating, Credit Rating Agencies and Their
Methodology and Process, Depository: Concept, Depository participants; Functions of
depository system.
Case Studies based on above mentioned Curriculum
Suggested Readings:
1. Khan M Y, 1999, Indian Financial System, 2nd Ed., Tata McGraw Hill
2. Chandra, P. 1999, Financial Management: Theory and Practice, 4th Ed., Tata McGraw
Hill.
3. Dietrich J Kimball, 1996, Financial Services & Financial Institutions, Value Creation
in theory and Practice, 10th Ed., Prentice Hall
4. Pandey, I.M. 1999, Financial Management, 8th Ed., Vikas Publishing House
5. Sriram, K. 1996, Handbook of Leasing, Hire Purchase and Factoring, ICFAI.
6. Bhole L M, 2000, Financial Institutions and Markets: Structure, Growth &
Innovations, 3rd Edition, Tata McGraw Hill
7. Regular reading of the Financial & Business Journals, Analyst, Economist is essential.
References

55

MBAF 308 MULTINATIONAL FINANCIAL MANAEMENT

Objective
This course offers an understanding of the conceptual framework within which the key
financial decisions of multinational firm are analysed.
COURSE INPUTS
UNIT - I

Multinational Financial Management : Growth and importance of

international finance; Types of risk in international finance; Rewards in
international finance.
Short-term overseas financing sources; International management of cash,
accounts receivables and inventory management.

UNIT - II

Multinational Investment Decisions : Capital Budgeting for multinational

corporations. Cost of capital for foreign investment and designing financial
structure.

UNIT - III

International Financing : Equity financing, bond financing , bank financing,

direct loans. Government and development bank lending. Measurement of
political risk, management of political risk, political risk analysis in capital
budgeting.

UNIT - IV

Portfolio Investment : Benefits of international portfolio investment,

spreading risk, international capital asset pricing, international diversification.
Corporate taxes, Value Added Tax (VAT), Withholding Taxes duties and
tariffs; Branch verses subsidiary taxes; Tax havens.

UNIT - V

International Accounting and Reporting : Foreign currency transitions;

Multinational

transfer pricing and performance measurement; Consolidated

financial reporting; International accounting standards.

REFERENCES :
1.

Apte, P.G: International Financial Management, Tata McGraw Hill, New Delhi.

2.

Buckley, Adrian: Multinational Finance, Prentice Hall, New Delhi.

56

3.

Eitman, D.K. and A.I Stenehill: Multinational Business Cash Finance, Addison
Wesley.

4.

Henning, C.N., W Piggot and W.H Scott: International Financial Management,

McGraw Hill, Int. Ed., New York.

5.

Levi, Maurice D: International Finance, McGraw- Hill, International Edition.

6.

Rodriqufe, R.M. and E.E Carter: International Financial Management, Prentice Hall,
International Edition.

7.

Shaprio, Alan.C: Multinational Financial Management, Prentice Hall, New Delhi.

8.

Zeneff, D. and J Zwick: International Financial Management, Prentice Hall,

International Edition.

MBAF 309

FINANCIAL INSTITUTIONS & MARKETS

Objective:
The aim of the course to familiarize the students with working and management of the
financial institutions of today & developing an understanding why they are the way they are,
and why they are changing .
Unit I
Financial institutions and economic development, Types of Money, Process of Capital
Formation, Technology of financial systems- Pooling, Netting, Credit substitution &
Delegation.
Unit II
Regulatory Institutions RBI SEBI & IRDA, Understanding Financial Intermediaries, Nature,
types, performance, salient features of NBFC , challenges and suggestions,
Unit III
Evolution and growth of banking system , Commercial, Cooperative & Gramin Banks,
Principles

of

Lending,

Project

Appraisal

Criteria,

Narsimhan

Committee

Recommendations, Management of NPA , Banking Innovations, Basle Committee

Recommendations, CAR - Risk Weighted Assets, Asset Liability Management in
Commercial Banks, Retail and Wholesale Banking, , Bank assurance, Universal Banking,
Unit IV
57

Role of Insurance companies, Operational policies and practices of insurance companies, Life
Insurance & general Insurance, New developments in insurance as a sector in the Indian
financial system, Mutual Funds & Asset Management Companies.
Unit V
Role of Financial Markets in Economy, Types of Market, Capital Market- New Issue Market
& Stock Exchanges, Derivative Market product, participants & functions, Commodity
Market,
Case Studies based on above mentioned Curriculum
Suggested Readings:
1. Chandra, P. 1997, Financial Management: Theory & Practice, Tata McGraw Hill
Publishing Company Limited.
2. Grundy, T., Johnson, G and Scholes, K. 1998, Exploring Strategic Financial
Management, Prentice Hall Europe.
3. Sadtler, D; Campbell, A. and Koch, R. 1997, Break Up: When Large Companies are
More worth Dead than Alive.
4. Stephen H Archer and Charles DAmbrosio, The Theory of Business Finance, Collar
McMillan
5. Micheal Firth and Simon M Keane, Issues in Finance, Heritage
6. Eccles, R. G. and Crane, D. B. 1995, Doing Deals: Investment Banks at Work, McGraw Hill International.

MBAF 406 CORPORATE TAX PLANNING

Objective:
The course aims at making the students understand various tax provisions enabling them to
make use of legitimate tax shelters, deductions, exceptions, rebates and allowances; with the
ultimate aim of minimizing the corporate tax liability.

Unit I: Basic Concepts

58

Introduction to Income Tax Act, 1961, Residential Status, Exempted Incomes of Companies.
An overview of various provisions of Business & profession & Capital gains applicable to
companies, Overview of Direct Tax Code.

Unit II: Assessment of Companies

Computation of taxable income, MAT, Set off & carry forward of losses in companies,
Deductions from Gross total income applicable to companies

Unit III : Other Issues in assessment of companies

Tax planning with reference to new projects/expansions/rehabilitation plans including
mergers, amalgamation or de-mergers of companies, Concept of avoidance of double
taxation.

Unit IV: Wealth Tax

An overview of wealth tax provisions to the extent applicable to companies.
Unit V
Indirect Taxation GST, Service tax, VAT-their computation and filing of returns, impact of
annual union budget on tax structure , procedure of filing of companys tax returns

Case Studies based on above mentioned Curriculum

Suggested Readings :

1.
2.
3.
4.

Singhania V.K. & Singhania Kapil, Direct taxes law & practices, Taxmann.
Lakhotia, R.N. & Lakhotia, Corporate Tax Planning, Vision books.
Singhania, V.K., Students guide to Income Tax, Taxmann.
International dictionary of taxation by Indian Tax Institute, 1st Edition.

59

MBAF 407 FINANCIAL ENGINEERING

Objective:
The objective of the course is to enable the students to think in terms of innovative solutions
to financial problems with particular emphasis on understanding new risks, which the
changing scenario of finance is creating for individuals and firms and equip them with
innovative tools of financial engineering called derivatives and skills to use them in forming
effective strategies to cope with the changing environment and hedge against the financial
risks.
Unit I
Changing Environment and Increasing Price Risks, Financial Engineering as a response to
Increased Risks, Types of Risks and Risk Management, Tools of Risk Management,
Conceptual and Physical Tools of Financial Engineering, Effect of Speculation and Arbitrage
on Market Efficiency, Derivative Market in India
Unit II
The Futures Markets, Buying and Selling Futures, Devising a Hedging Strategy Using
Futures, Stock & Index Futures, Interest Rate Futures, Foreign Currency Futures and
Commodity Futures, Value at Risk
Unit III
Options Markets; Properties of Stock Option Prices; Option Pricing Models Binomial
Model, Black-Scholes; Model, Single Period Options Calls and Puts, Payoff Diagrams of
Simple and Complex Option Strategies, Cash Settled Options, Multi-Period Options Caps,
Floors, Collars, Captions, Swaptions, Cross-currency Futures and Options.
Unit IV
Structure of a Swap, Interest Rate Swaps, Currency of Swaps, Commodity Swaps, Other
Swaps, Credit Risk, Role of a Swap Dealer.
Unit V
Debt Market Innovations, Exotic Options, Synthetic Instruments, Direct and Cross Hedges,
Future Trends and Issues in Financial Engineering.
Case Studies based on above mentioned Curriculum
Suggested Readings:
1. Marshall, J. F. and Bansal, V. K. 2006. Financial Engineering: A Complete Guide to
Financial Innovation, Prentice Hall of India.
2. Edwards, F. R. and Ma, C. W. 1992, Futures and Options, McGraw-Hill International.
3. Rebonato, R. 1996, Interest Rate Option Models: Understanding, Analyzing and
Using Models for Exotic Interest Rate Options, John Wiley and Sons.
4. Kolb, R. W. 1997, Understanding Futures Markets, Prentice Hall of India.
5. Hull, J. C. 1999, Introduction to Futures and Options Markets, Prentice Hall of India.
6. Articles from selected journals and magazines.
60

MBAF 408 STRATEGIC FINANCIAL MANAGEMENT

Objective:
The course aims at helping overcome traditional distinction between Strategy and Financial
Management as two diverse disciplines of management. It is intended to develop an in-depth
understanding, among the participants, of how to manage for value by enabling financial
management to play a more proactive role in Strategic Management.
Unit I
Role of Finance and Strategy in Management Process,

Management Behaviour and

Convergence between Strategic and Financial Analysis

Unit II
Value Analysis A Strategic Perspective, Advances in Working Capital Management,
Arriving at an Optimal Capital Structure, Impact of Inflation on Financial Decisions,
Dividends Decisions A Strategic Perspective
Unit III
Rationale for Shareholders Wealth Maximization, New performance Metrics like Economic
Value Added (EVA) and Market value Added (MVA), Various Approaches to Corporate
Valuation, Alignment of Interest of Various Stakeholders of a Firm.
Unit IV
Restructuring- Merger, Acquisition & Divestment, The Search Process, Valuation and Deal
Structuring, Accounting and Tax Implications, Strategies for Acquisitions, Resisting
takeovers, Post Merger Integration and Learning
Unit V
Leveraged Buy-outs (LBOs) Restructuring of Sick Enterprises, Due

Diligence and

certification.
Case Studies based on above mentioned Curriculum
Suggested Readings:
1. Chandra, P. 1997, Financial Management: Theory & Practice, Tata McGraw Hill
Publishing Company Limited.
2. Jakhotiya, G. P. 2000, Strategic Financial Management, Vikas Publishing House Pvt.
Limited.
61

3. Grundy, T., Johnson, G and Scholes, K. 1998, Exploring Strategic Financial

Management, Prentice Hall Europe.
4. Shank, J. K. & Govindarajan, V. 1995, Strategic Cost Management: The New Tool
for Competitive Advantage, the Free Press.
5. Pritchett, P; Robinson, D. and Clarkson, R. 1997, After The Merger: The
Authoritative Guide for Integration Success, McGraw Hill
6. Sadtler, D; Campbell, A. and Koch, R. 1997, Break Up: When Large Companies are
More Worth Dead Than Alive.
7. Geneen, H. and Bowers, B. 1997, The Synergy Myth and other ailments of Business
Today, St. Martin Press New York..
8.
Weston, Chung & Hoag, 1996, Mergers,
Restructuring and Corporate Control, Prentice Hall of India.
9.
Stephen H Archer and Charles DAmbrosio, The
Theory of Business Finance, Collar McMillan
10.
Micheal Firth and Simon M Keane, Issues in
Finance, Heritage

MBAF 409: MANAGEMENT CONTROL SYSTEM

Objective: The Course aims at developing the management control system related to
emerging financial issues in the organisation .
Unit -I
Management Control System: Meaning, Nature and scope. Relationship between
management control, Strategic planning and operational control.

Unit - II
Management Control Structure: Various forms of responsibility centers, Responsibility
Accounting, Intra-company transfer pricing, International Transfer Pricing.

Unit - III
Segment Performance Evaluation: Traditional measures of evaluation, Residual Income,
Economic Value Added, and Balanced Score Card.

Unit - IV
Activity Based Costing System: Rationale and utility.

Unit -V
Management Control Process: Budgeting Process, Preparation of different budgets, Zero base
budgeting, Activity Based Budgeting, Interpretation and investigation of Variances,
62

Behavioural aspects of budgeting. Management control in Multinational Corporations and

service organisations.

Case Studies based on above mentioned Curriculum

Suggested Readings:
1. Jakhotiya, G. P. 2000, Strategic Financial Management, Vikas Publishing House Pvt.
Limited.
2. Grundy, T., Johnson, G and Scholes, K. 1998, Exploring Strategic Financial
Management, Prentice Hall Europe.
3. Shank, J. K. & Govindarajan, V. 1995, Strategic Cost Management: The New Tool
for Competitive Advantage, the Free Press.
4.
Stephen H Archer and Charles DAmbrosio, The
Theory of Business Finance, Collar McMillan
5.
Micheal Firth and Simon M Keane, Issues in
Finance, Heritage

HRM GROUP
MBAH-306 HUMAN RESOURCE PLANNING & DEVELOPMENT

Objective:
The objective of this paper is to develop a conceptual as well as a practical understanding of
Human Resource Planning, in the organizations. It also aims to facilitate an understanding of
the concepts, methods and strategies for HRD.
63

Unit - I
Concepts and process of human resource planning ; macro level planning; Stock Taking ;
Work Force Flow Mapping ; Age and Grade Distribution Mapping.

Unit - II
Models and techniques of forecasting of manpower demand and supply; Behavioral Factors
in Human Resource Planning Wastage Analysis ; Employee Retention , Redeployment and
Exit Strategies
Unit - III
Human Resource Information System, Career Planning and Development; Performance
Management and Performance Appraisal,; Human Resource Accounting and Human
Resource Audit
Unit - IV
HRD - Concepts. Goals. Challenges; Quality of Work-Life, HRD Climate and Practices in
India, Organizing HRD Function; Developing HRD Strategies.
Unit - V
HRD Dimensions, TQM and HRD strategies, HRD in Strategic Organization,; HRD for
Workers; HRD intervention; HRD Approaches for Coping with Organizational Changes.
Case Studies based on above curriculum
Suggested Readings :
1 Arthur, M. Career Theory Handbook. Englewood Cliff, Prentice Hall Inc., 1991.
2 Belkaoui, A Rand Belkaoui, J M. Human Resource Valuation: A Guide to Strategies
and Techniques. Greenwood. Quorum Books, 1995.
3 Bhattacharya, D.K. Human Resource Planning, Excel Books, 2006
4 Dale, B. Total quality and Human Resources: An Executive Guide. Oxford,
Blackwell. 1992.
5 Greenhaus, J H. Career Management. New York, Dryden, 1987.
6 Dayal, Ishwar. Successful Applications of HRD. New Concepts, New Delhi, 1996.
7 Dayal, lshwar, Designing HRD Systems, Concept, New Delhi, 1993.
8 Kohli, Uddesh & Sinha, Dharni P. HRD - Global Challenges & Strategies in 2000 A.D.
ISTD, New Delhi, 1995.
9 Maheshwari, B L. & Sinha, Dharni P. Management of Change Through HRD. Tata
McGraw Hill. New Delhi, 1991.
10 Pareek, U. etc. Managing Transitions: The HRD Response. Tata McGraw Hill, New
Delhi. 1992.

MBAH-307 MANAGEMENT OF INDUSTRIAL RELATIONS

64

Objective:
Organizational efficiency and performance are intricately interlinked with industrial relations.
This course inculcates to appreciate the conceptual and practical aspects of industrial
relations at the micro and macro levels.
Unit -I
Industrial Relations concept; socio- economic scenario and industrial relation; the role of
State.

Unit - II
Trade Unions their roles and Importance, Registration, Recognition, Functions, Problems &
Future of Trade Union.

Unit -III
Managing trade unions; Trade union and the employee; Discipline and Grievance
Management; Collective Bargaining; Bargaining and Negotiating Skills,
Unit- IV
Employee Engagement: Industrial Democracy and Harmonization of Industrial Relation-;
Collective Bargaining
Unit V
Relations Employee Empowerment and Quality Management; Industrial Relations and
Technological Change; Role of ILO
Case Studies based on above curriculum
Suggested Readings :
1
2
3
4

5
6
7

Niland, J R. etc., The Future of Industrial Relations, Sage, New Delhi. 1994.
Papola, T S & Rodgers. G. Labour Institutions and Economic Development in India,
ILO, Geneva, 1992.
Ramaswamy, E A. The Strategic Management of industrial Relations, Oxford University
Press, New Delhi, 1994.
Virmani. B R. Participative Management vs. Collective Bargaining. New Delhi. Vision
Books, 1988. Webb, Sidney & Webb, Beatrice. Industrial Democracy. Longman.
Melbourne, 1987.
Pylee, M.V. and George Simon; Industrial Relations and Personnel Management; Vikas
Publishing House Pvt Ltd., New Delhi; 2003.
Davar; R.S; Personnel Management and Industrial Relations; Vikas Publishing House
Pvt Ltd., New Delhi; 2003.
Manappa Arun; Industrial Relations; Tata Mc Graw Hill Publishing Company Ltd., New
Deelhi.
65

Drivedi; R.S.. Managing Human Resources and Industrial Relations. Galgotia

Publishing Company; New Delhi. 2005
9 Srivastava; SC; Industrial Relations and Labor Laws; Vikas Publishing House Pvt Ltd.,
New Delhi; 2003.
10 Venkata Ratnam; C.S; Industrial Relations; Oxford university Press; New Delhi; 2006

MBAH 308: COMPENSATION MANAGEMENT

Objectives: The course is designed to promote understanding of issues related to the

compensation or rewarding human resources in the corporate sector, public services and other
forms of organizations and to impart skill in designing, analyzing and restructuring reward
management systems, policies and strategies.

UNIT 1
Conceptual and Theoretical Understanding of Economic Theory Related to Reward
Management; Competitive Imperatives: Productivity, Quality, Service, Speed, Learning;
Planning for Improve Competitiveness
UNIT 2
Diagnosis and Bench Marking, Obtaining Commitment; Determination of Inter and IntraIndustry Compensation Differentials; Internal and External Equity in Compensation System
UNIT 3
Tools Used in Designing Improving and Implementing Compensation Packages;
Compensation Design for Specific Types of Human Resources like Compensation of Chief
Executives, Senior Managers, R&D Staff, etc
UNIT 4
Different Components of Compensation Packages like Fringe Benefits, Incentives and
Retirement Plans; Compensation Practices of Multinational Corporations and Strategic
Compensation Systems
UNIT 5
Statutory Provisions Governing Different Components of Reward Systems; Working of
Different Institutions Related to Reward System Like Wage Boards, Pay Commissions.

66

Suggested Readings
1. Armstrong Michel and Murlis, Helen. Reward Management: A Handbook of Salary
Administration London Kegan Paul. 1988.
2. Bergess, Lenard R. Wage and Salary Administration. London, Char;es E-Merril,
1984.
3. Capeman, George. Employee Share Owership. New York, Kogan Page. 1991.
4. Hart, Robert A. Economics of Non-Wage Labour Costs. London, George Aller and
Unwin .1984
5. Hendorson. Richard I Compensation Management; Rewarding Performance. 6th ed.
Englewood Cliff Prentice Hall Inc. 1994.
6. Micton, Rock. Handbook and Wages and Salary Administration. 1984.

MBAH- 309 STRATEGIC HRM

Objective:
This subject provides an understanding of the contribution to strategies to Human Resource
Management (HRM) function. This course will place previous studies of human resource
management within a strategy, dimension so as to illustrate the concept of competitive
advantage applied to human resources. The emphasis will be on the strategic significance of
HRM.
Unit I:
Strategy Definition, Key Concepts of Strategy, Formulations of Strategy, Strategic
Management, Process of Strategic Management, Investment Perspective of SHRM, Barriers
to strategic HRM
Unit II:
67

Strategic HRM, Aims of SHRM, Traditional HR Vs Strategic HR, Challenges in SHRM,

Approaches and models to SHRM , Strategic role of HR, Barriers to Strategic HR.
Unit III:
HR Strategy definition, purpose, types of HR strategies, Content of HR strategies,
Formulating HR strategy, Criteria for an Effective HR strategy, Integration of Business with
HR Strategies.
Unit IV:
Human Resource Evaluation- An Overview, Rationale for HR Evaluation, Measures of HRM
Performance, Approaches to HR Evaluations.
Unit V:
Career Management, Mentoring Relationship, Work-life Balance
Case Studies based on above curriculum
Suggested Readings :
1 Mello Jeffrey A., 2001, Strategic Human Resource Management, Thompson Press
Publishing.
2 Tanuja Agarawala (2007) Strategic Human Resource Management, Thompson Press
Publishing.
3 Michael Armstrong, Strategic Human Resource Management: Strategy and Action,
Kogan Page
4 Mahey C and Salman G., 1996, Strategic Human Resource Management, Oxford
Blackwell.
5 Srinivas R. Kandula, 2002, Strategic Human Resource Development, Prentice Hall of
India.
6 Beardwell and Holden, 1996, Human Resource Management, London Pitman.
7 Gary Dessler, 1997Human Resource Management, Prentice Hall of India.

68

MBAH- 406 TRAINING AND DEVELOPMENT

Objective:
The purpose of this paper is to provide an in-depth understanding of the role of Training in
the HRD, and to enable the course students to understand the Training systems and
processes.
Unit - I
Training Strategy, Culture and Other Contexts; Training Process - An Overview; Role,
Responsibilities and Challenges of Training manager; Trainers Skills.
Unit II
Learning process, Training needs assessment and Action Research; Training design;
Instructional objectives and lesson planning..

Unit - III
Developing Training Modules; Training methods,; developing the group and the Climate,
facility planning and Training aids.

Unit - IV
Training Communication; Training evaluation; Post-training support for Improved
Performance at Work

Unit - V
Training & Development in India, Key areas of individual & organizational training and
development in changing business scenario.
Case Studies based on above curriculum
Suggested Readings :
1 Blanchared, P. Nick, Effective Training: Systems, Strategies and Practices, New Delhi,
Pearson.
2 Buckley, R. and Caple, Jim, The Theory & Practice of Training, London, Kogan Page.
3 Janakiram, B., Training & Development, New Delhi, Biztantra.
4 Pareek, Udai, Training for Development, New Delhi, Vistaar.
5 Pepper, Allan D., Managing the Training and Development Function, Alderson, Gower.
6 Reid, M.A., Training Interventions: Managing Employee Development, London: IPM.

69

MBAH-407 ORGANIZATIONAL CHANGE AND INTERVENTION STRATEGIES

Objective:
The objective of this paper is to make the students learn about the organizational change and
prepare them as change facilitators using the knowledge and techniques of behavioral
science.
Unit I
Organization Change- Need, Types, process , Approaches to problem diagnosis; Factors
affecting change- Environmental, Technological, Legal, Political, Social, &, Cultural factors
:; Models & techniques involved in Planned changes; Guidelines for Facilitating change.

Unit II:
Nature, basic assumptions, Characteristics & process of Organizational Development, OD
Interventions ,The Lab training, The survey research and feedback , The Action Research
,Role of change agent.

Unit III:
Steps in OD, General OD competencies, OD skills, Designing interventions- Interpersonal,
Team, Intergroup and System.

Unit IV:
Determinants of Organizational Design, Components of Organization Design, Organization The Environment Interface, Organizational Decision Making.

70

Unit VI
Evaluation of OD, Ethics of OD Professionals, Future of OD

Case Studies based on above curriculum

Suggested Readings:
1.
2.
3.
4.
5.
6.
7.

Abad, Ahmad. Etc; Developing Effective Organization; Sri Ram Center for Industrial
Relations; New Delhi; 1980.
De Nitish; Alternative Designs of Human Organizations; Sage; London; 1988.
French, W. H. and Bell; CH. Organisation Development; Prentice Hall of India;New
Delhi; 1991.
French, W. L. etc; Organization Development Theory; Practice and Research; 3rd ed.
Unive Book Stall; New Delhi; 1990.
Harvey, D. F. and Brown, D. R.; An Experiential Approach to Organization
Development; Prentice Hall Inc.; Jersey; 1990.
Huse, F. E. and Cummings, T. G.; Organization Development and Change; 3rd ed;
New York; West, 1985.
Sinha, Dharani P. etc.; Consultants and Consulting Styles; Vision; New Delhi; 1982.

MBAH-408 LABOUR LAWS

Objective:
Understanding of the legal framework is important for the efficient decision making relating
to human resource management and industrial relations. The course aims to provide an
understanding, application and interpretation of the various labour laws and their
implications for industrial relations.
Unit I: Factories Act 1948

Unit II:
Industrial Dispute Act 1947, Trade Unions Act, 1926

Unit III:
Minimum Wages Act, 1948, Payment of Wages Act 1936, Payment of Bonus Act 1965

71

Unit IV: Payment of Gratuity Act, 1972: Provident Fund Act 1952

Unit V:
Workmens Compensation Act 1923, E.S.I.C. Act, 1948.

Case Studies based on above curriculum

Suggested Readings :
1.
2.
3.
4.
5.
6.
7.
8.
9.

Ghaiye, B R. Law and Procedure of Department Enquiry in Private and Public Sector,
Eastern Law Company, Lucknow, 1994.
Malhotra, O P. The Law of Industrial Disputes, Vol. 1 and 2. N M Tripathi, Bombay,
1985.
Malik, P L. Handbook of Industrial Law, Eastern Book, Lucknow, 1995.
Saini, Debi S. Labour Judiciary, Adjudication and Industrial Justice. Oxford,
University Press, New Delhi, 1995.
Saini, Debi S. Redressal of Labour Grievances. Claims and Disputes. Oxford & IBH,
New Delhi, 1994.
Seth, D. Industrial Dispute Act, 1947. Vol. I & II. N M. Tripathi, Bombay, 1995.
Srivastava S C. Industrial Relations and Labour Law, Vikas, New Delhi, 2007.
Kapoor, N.D. Mercantile Law, Sultan Chand and Sons, New Delhi, 2007.
Latest Bare Acts of each Act.

72

MBAH-409 GLOBAL HRM

Objective:
The objective of this course is to develop a diagnostic and conceptual undertaking of the
cultural and related behavioural variables in the Human Resource Management of global
organizations.
Unit I:
Human and Cultural variables in Global organizations; Cross Cultural differences and
managerial implications; Major Economies and their HRM Practices .

Unit II:
Cross Cultural Management; Structural Evolution of Global organizations; TE Hall Studies
of National Culture, Managing Workforce diversity, adjusting to the New Culture.

Unit III
Cross Cultural Leadership and Decision making; Cross cultural communication and
negotiation, Competencies for Global Organization Structure and HRM.
Unit IV:
Human Resource Management in Global Organizations; Selection Source, Selection Criteria
for International assignment ; Issues in supply of International Human Resources.
Unit V:
Compensation and appraisal in Global Perspective, MNC and Compensation System;
Component and Structure of International Compensation package, Approaches to
International Compensation Management.
Case Studies based on above curriculum
Suggested Readings:
1.
Adler, N.J.; International Dimensions of Organizational Behaviour; Kent Pub;
Boston.; 1991.
2.
Bartiett, C. and Ghoshal, S; Transnational Management: Text, Cases and Readings in
Cross Border Management; Irwin; Chicago; 1995.
3.
Dowling, P.J. etc.; International Dimensions of Human Resource Management; 2nd
ed.., Wadsworth; California; 1994.
4.
Hofstede, G.; Cultures Consequence: International Differences in Work Related
Values; 2nd edition; Sage; London; 2001.
5.
Marcis, D and Puffer, S.M; Management International: Cases, Exercises and
Readings; West Publishing; St. Paul; 1994.
6.
Mead, R; International Management: Cross Cultural Dimensions; Blackwell;
Cambridge; 1994.
7.
Ronen, S; Comparative and Multinational Management; John Wiley; New
73

York;1986.

74