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FortiMail 03 Email Setup

This document discusses email setup and configuration on FortiMail. It explains how FortiMail classifies email as incoming or outgoing and covers configuring protected domains, recipient verification, and rate limiting. It also discusses users, groups, aliases, storage, and queues. Labs are included to test email functionality and configure a gateway mode FortiMail system.

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yousef512
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© © All Rights Reserved
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0% found this document useful (0 votes)
782 views

FortiMail 03 Email Setup

This document discusses email setup and configuration on FortiMail. It explains how FortiMail classifies email as incoming or outgoing and covers configuring protected domains, recipient verification, and rate limiting. It also discusses users, groups, aliases, storage, and queues. Labs are included to test email functionality and configure a gateway mode FortiMail system.

Uploaded by

yousef512
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Course 221 - FortiMail Email Filtering

Email Setup

Email Setup
Module 3

2013 Fortinet Inc. All rights reserved.


The information contained herein is subject to change without notice. No part of this publication including text, examples, diagrams
1
or illustrations may be reproduced, transmitted, or translated in any form or by any means, electronic, mechanical, manual, optical
or otherwise, for any purpose, without prior written permission of Fortinet Inc. 06-50000-0221-20130726

Module Objectives
By the end of this module, you will be able to:
Explain how the FortiMail system classifies email as either incoming or outgoing
Configure necessary system and email settings to enable commonly used
security features
Illustrate main steps of sending email using SMTP and test email operation in the
classroom lab environment

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Email Setup

Email Handling
Any email received by the FortiMail unit is considered either incoming
or outgoing depending on the recipient domain
If the recipient domain matches a domain in the protected domain list,
the email is considered incoming, otherwise it is outgoing
Incoming emails are relayed by default
Outgoing emails are rejected by default

Protected Domains Configuration

Email domains protected by


FortiMail Unit

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Course 221 - FortiMail Email Filtering

Email Setup

Recipient Verification
To verify the validity of a recipient email address, the FortiMail unit can
use the following techniques:
Recipient Address Verification
Automatic Removal of Invalid Quarantine Accounts

To optimize the usage of system resources, it is recommended to


enable one of the above techniques

Recipient Address Verification


The FortiMail unit checks the validity of all incoming email and it
rejects those for invalid recipients
The technique used to verify the recipient address varies depending
on the back-end server queried:
LDAP Verification: The FortiMail unit queries the LDAP tree looking for an object
with the matching attribute
SMTP Verification: The FortiMail unit initiates an SMTP session to the back-end
server with the recipient that must be verified

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Course 221 - FortiMail Email Filtering

Email Setup

Automatic Removal of Invalid Quarantine


Technique used to free up mail disk space by removing email
quarantined for invalid recipients

By default, the quarantine list is checked at 4:00 am but this can be


modified through the CLI as follows:
config antispam settings
(settings) # set backend-verify <hh:mm:ss>
end

Outgoing Mail Rate Limiting for Blacklisting Protection


Provides the ability to limit number or volume (in Mbytes) of email by
sender
Useful for hosting environment to prevent customers from sending out
large volumes of email in too short of a time period which can result in
the mail servers IP to be blacklisted
Control email accounts that have been compromised and are sending
spam
Subsequent sessions are temp failed
Configured per domain

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Email Setup

Outgoing Mail Rate Limiting for Blacklisting Protection


History Log Trace:
Classifier

Sender Address Rate Control

Disposition

Delay

From

[email protected]

Antispam Log Trace:


From

[email protected]

Message
[email protected] exceeded sender rate control
message limit. Messages Sent = 3

Event Log Trace:


Message
Milter: from=<[email protected]>, reject=451
4.3.2 Please try again later

Domain Association
Eliminates the need to configure multiple protected domains with
identical settings

10

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Course 221 - FortiMail Email Filtering

Email Setup

Local Domain
The local domain is used by features such as: quarantine report,
Bayesian database training, email quarantine and DSN
If the FortiMail unit is used as an outgoing MTA, the IP address should
be globally resolvable to the FQDN

FortiMail FQDN

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Default Domain Name for User Authentication


If more than one domain
is defined, a default
domain name can be
configured so it is
appended to the user
name
Useful where the end
user has only specified
the local part of the email
address (webmail, SMTP
Auth, IMAP, POP3)

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Email Setup

Maximum Email Size


By default, the FortiMail unit will reject all email messages that exceed
10 MB
The administrator can override this limit by increasing one of the
following settings:
Cap message size value in the session profile
Maximum message size value in the protected domain

If both are configured, the smallest value is applied

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Users
When the FortiMail unit is operating in server mode, user inboxes can
be defined locally or retrieved through LDAP

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Email Setup

User Group Management


Email user accounts that are part of the same domain can be grouped
together for easier management

15

User Alias
Email addresses in the alias can be part of the protected domain or
they can belong to an external domain
One-to-one or one-to-many relationship
Unidirectional email translation

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Email Setup

Address Map
Bidirectional email translation one to one or many to many
Generally used to hide a protected domain from the external
Both email domains must be defined on the FortiMail unit

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Mail Data Storage


Mail data (MTA spool, mail queues, email archives, email users
mailboxes, quarantined email messages) can be stored to local disk or
to a remote NAS
NFS and iSCSI
protocols
supported

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Email Setup

FortiMail Queues
Mail Queue
Deferred queue, holds mail the MTA could not send
In the case of temporary failure due to server being down or network connectivity

MTA will attempt to resend the message later


If greylisting is in use on the upstream server, the message is held here

Dead Mail
Mail that cannot be
delivered or
returned as the
sender and recipient
names are invalid

19

Mail Queue Timers

After 1 day the


message will be
removed from the
deferred or spam
queue and returned
as undeliverable

Wait 1 hour
before sending
a DSN
deferred
message to
sender

Retry for sending


message every 15
minutes

After 6 hours a DSN


message will be removed
from the deferred queue
and returned as
undeliverable
Zero means that only one
resend attempt will be
made before returning the
message

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Course 221 - FortiMail Email Filtering

Email Setup

Lab Network

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Lab1 Initial Setup


Objectives
Understand the main steps of sending an email message using the SMTP
protocol and test email operation in the classroom lab environment

Tasks
Ex 1: Introduction to the Classroom Mail Network
Ex 2: Mail Transfer Agent and Mail User Agent Configuration
Ex 3: Understanding an SMTP Connection

Estimated time to complete the lab: 20 minutes

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Course 221 - FortiMail Email Filtering

Email Setup

Lab2 Gateway Mode MTA Configuration


Objectives
Configure system and email section of a gateway mode FortiMail system
Understand how the DNS records are populated
Understand email routing between internal and external domains

Tasks
Ex 1: Smarthost Gateway Configuration
Ex 2: Understanding DNS Record
Ex 3: Local and Protected Domain Configuration

Estimated time to complete the lab: 30 minutes


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